Few days ago my phone began to shutdown either immediately or after a short freeze of the system. This happens in many situations, although mostly outside/when I'm on the move (I tried disabling GPS but it didn't help). Usually when I switch it on again it either shutdowns just as the lockscreen appears or doesn't work at all until I remove the battery for at least 10 seconds. The latter sometimes helps and the phone works properly for a couple of hours and the whole thing start over. I tried clearing cache, restoring factory defaults, changing the software completely (Fullmics, LineageOS) but nothing helps. I made sure that this is NOT battery related - I have a spare one and it's all the same.
I'm not sure whether the issue is hardware or software related. Here are my suspicions:
Why it might be a software issue:
- Just before the phone shut down for the first time I noticed that the upper part of the display stopped working - I simply could not pull down the notification bar. I rotated the screen and noticed that the same thing happens to the menu buttons which obviously replaced notification bar in the upper part of the screen. Eventually it turned out that this is not a defect of the screen and that part of the screen simply froze. After reboot it worked normally for a while and then froze again. After changing the software the problem seems to be gone.
- When I'm in recovery mode (TWRP) the phone usually is stable, it shut down only once or twice
Reasons for hardware:
- For a couple of months now the Wi-Fi is not working properly. It disconnects and whenever I try to reestablish the connection it goes into "Saved->Connecting->Saved". Maybe this is just the next step towards the graveyard?
- It's about 6 months since the warranty has expired
Have you experienced this and/or have any idea what's going on?
EDIT: With time it was more and more difficult to turn the phone on and keep it running and right now it's not turning on at all.
EDIT 2: I made it run again. TWRP works perfectly but once I reboot to System it shuts down almost immediately.
Nobody has any idea?
I'd guess it's the battery.
When I bought my G3 in Oct 2015, I had random reboots aswell, nothing helped (turning off mediascan, restore kdz via LGFlashtool 2014 etc.).
So I went ahead and bought another battery (7000mha) from ebay.
Never again suffered from those annoying random reboots
(Inserting the old battery, makes the reboots reappear, so that is postivie proof for the battery thesis).
-Rye- said:
I'd guess it's the battery.
When I bought my G3 in Oct 2015, I had random reboots aswell, nothing helped (turning off mediascan, restore kdz via LGFlashtool 2014 etc.).
So I went ahead and bought another battery (7000mha) from ebay.
Never again suffered from those annoying random reboots
(Inserting the old battery, makes the reboots reappear, so that is postivie proof for the battery thesis).
Click to expand...
Click to collapse
As I wrote above, I have two batteries and the problems exists with both of them.
In that case try this:
https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
Regarding your battery: You didn't only get "original" batteries ? I have a third party one... All original ones I had so far failed me...
Related
Hi all,
recently my D855 with v20T (root/xposed) started to sort of randomly reboot. It seems like once the device gets too hot, it's gone.
Happens rarely during general usage, often while playing a game, and especially often when starting the camera.
But it behaves strangely in general: if I do *not* unlock the SIM (and thus can't use the phone), the device runs forever, without a reboot, no matter what the device temperature is. Same for recovery (TWRP), it can stay there for hours and heat up however it likes, no reboot.
Removing the SIM and/or microSD does not make a difference, battery level does not matter.
I pulled a backup of the stock ROM, wiped everything (system, data, cache, dalvik) and flashed Fulmics 5.
Unlocking worked once or twice, the next time I entered my SIM pin, the lock screen showed, then reboot. This behaviour (unlock SIM, reboot) repeats endlessly. If I leave it turned off for 10-15 minutes - or sitting at the SIM unlock screen - it most of the time works fine after unlocking.
Wiped again, flashed robalm's v30F ROM.
Guess what, exactly the same.
On both variants, the phone got rather hot during the "optimizing app x of 190" screen, but never rebooted, only after I unlocked the SIM.
Let it sit overnight on the unlock screen, no reboot at all. Unlocked this morning, added my google account, rebooted - same thing again.
It's starting to drive me crazy, now it froze right in the middle of setting up the google account after another clean flash.
Is the phone prone for repair, or can anyone think of another solution to this weird issue?
Edit: Fun fact: if I manage to do the lock screen swipe before the SIM lock screen comes up, the phone reboots instantly as well.
Edit2: Followed the instructions from this thread to go back to completely stock v20T. Rebooted after optimizing apps before I could even choose a language, ran seemingly fine after this, started bootlooping after the first manual reboot. A full wipe later (volDn+Power) it at least boots. What the hell?
Thank you and best regards,
Sub
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
foxracer89 said:
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
Click to expand...
Click to collapse
Try a new battery
Anik49 said:
Try a new battery
Click to expand...
Click to collapse
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
subworx said:
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
Click to expand...
Click to collapse
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Anik49 said:
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Click to expand...
Click to collapse
I used to have thermals installed, the 75 dregrees Celsius variant, iirc.
Everything else was at stock, except for one short excursion to CM12 and one to ... some custom ROM.
Think I never actually took 4k videos, and the first 1,5 years the phone got a bit warmer but never really hot. Only recently it started to get really hot especially when using the camera, this also consistently was what could cause the reboot loops for sure. Other candidates were a few games which use more processing power like Alto's Adventure.
The battery drops by 2-3% after a reboot, because of the load the phone has (and the heat it develops during boot).
Anyway, I added the screenshot to the next repair request, and the woman at the counter said they'd look into the battery specifically (it seems to give out too much voltage, she said), but also check everything else once more.
I'll let them repair up to three times, then ask for a replacement, should be legal within 2 years after purchase in Germany.
Also, next time I'll take the 15 minutes (before doing a 1h/direction trip) to factory reset the phone, set it up and start the camera. If it reboots during any of this -> return, repeat.
Regards,
sub
Received my phone back from LG, finally.
Battery's broken - it outputs too much power.
Ordered a new battery and just put it in, so far no reboots during setup.
At least this got me a new mainboard and new IMEI
Regards,
sub
Hahahahahahahahaha
I just wondered why the phone shows 25 GB free everywhere, even without SD.
Turns out, during repair instead of replacing the 16GB/2GB board with an identical one, they installed the 32GB/3GB board
\o/ for LG
Hello!
Everything was working fine until my phone started acting up about 6 months ago. The screen began to become unresponsive, apps crashed when switching between them and random reboots occurred frequently. I thought back then it had to be software related, so I completed multiple factory resets, and completely removed everything on my phone. It became slightly more usable, but these crashed and random reboots still occurred.
Last week, my phone continued to reboot, but a new problem occurred-it no longer would turn on after the reboot. I tried plugging it into the wall, pressing the volume down + home + power to force bootloader mode, but it wouldn't turn on at all. The fix was I had to remove the entire case, take out the battery and put it back in the phone. After that it would turn on, but only for a few minutes before another random reboot occurred and I had to remove the entire battery again. My phone is now virtually useless as I cant before even the basic functions, calling and texting without it becoming unresponsive or shutting off and not turning on.
I narrowed it down to the eMMC chip. I am almost certain that is corrupt, because during some of the reboots it would fail and throw me into download mode with the error:
mmc0_read_fail
or something along those lines. My last attempt at recovering the phone was to the stock rom PE2 with a PIT file (I had created before I started flashing custom roms). Each time I would attempt to flash with ODIN it would result in a:
mmc0_write_fail
However, I was finally able to get the PIT and PE2 firmware to flash. Now I have a half-working phone that will randomly reboot still and in order to turn it back on, the battery has to be pulled out for a minimum of 15 seconds.
New Issue I just noticed: When the screen turns off when the phone is inactive, it won't turn on again after pressing the power or home buttons. Only solution to this is once again, pull battery and hope I boot into system again.
I am pretty sure there is no fix to this problem on the software side, but let me know if you have a suggestion! Thanks!
Same situation. This thing is a lemon!
Sounds like hardware failure.
Replaced the battery yet? My original didn't last fifteen months before it started shutting the phone down. It's the first thing I think of when someone reports having to pull the battery.
Are you checking battery capacity before the battery pull by plugging in when it shuts down? Mine showed 0%. Before the shutdown, it may have indicated as high as 30%. It gets worse.
You didn't mention capacity when plugged so I thought I'd ask.
Sent from my SM-N910P using Tapatalk
One of my note 4 had same issue. Its a hardware issue. I was able to get the phone working by using a heatgun on the motherboard to try and reflow the solder on the chips. The phone works like brand new after the heatgun but the phone would only work for like 3 or 4 days before crapping out again. Ultimately ended up buying a used motherboard on ebay with a clean esn and its working perfectly again.
My wife's Note 4 started the random reboot thing and screen being unresponsive thing last week. She said it randomly started after installing Snapchat, so she uninstalled it hoping that would fix it. It didnt. I put a new battery in it thinking the original was bad, but still same issues. Then did a factory reset but that didnt work. After a lot of searching I stumbled on to someone who mentioned downloading an app called Wakelock. I did and phone has been running smoothly for several days now.
I also recently did the most recent update hoping that would fix the issue, it didnt but during the install I did get one error of emmc read failure or something like that. May just order a used/new motherboard just in case.
Just be careful when swapping out the motherboard as it essentially is taking apart the whole phone including the removal of the LCD.
Hi all,
I have a vanilla, unrooted tablet which had Marshmallow installed a few weeks ago. It reboots constantly (like I am lucky to get 2-3 minutes out of it). Sometimes it reboots 7 or 8 times in a row until I give up and hold the power button down.
Have cleared cache and factory reset (multiple times). This hasnt solved the problem. I thought this might be an issue with the Google Play Store, as it generally crashes as soon as I run this (as the first thing I do after the reset) - so after one of the resets I downloaded the latest playstore APK and installed it. Also did not login to the play store in case this was corrupted or something. Have tried this without loading ANY apps other than the stock that comes after the reset - but still the issue persists.
All of the above has been done with the SD card removed - and with full charge
Generally it crashes as soon as I try and run any app or go to settings etc. This is even with the completely factory reset and wiped tablet with no additional apps installed.
Having tried everything, am down to the theory of hardware fault - specifically the battery. After the last update (which failed half way through) I had big problems with battery life and the tablet got (and still gets) quite hot. I am thinking something in the new update might have put extra stress on the battery, which after a few weeks has caused it to fail.
Is this possible, and is there anyway in logs etc to tell if this is hardware or software?
Anyway, other than throwing this away and buying a new one - am not sure what the next step to solve this is. (Maybe revert to previous Android?). Any suggestions or help is welcome, but I am thinking of throwing this away and not throwing good money after bad...
(Have emailed Samsung but of course never heard back - so suffice to say my next tab wont be Samsung)
try download your stock firmware and flash it with odin via your pc.
i had problem with my tab...i had restarts always...whatever i do, every few seconds it restarts by itself... but it works normaly on cable so i went to search for a solution and lol i laughed when i saw what was the solution...i removed the backcover fo the device and then just reatached the battery connector cable and thats it and now my tab works normaly even on battery.not sure if u have similar issue but u can try it it will take u 5 min work and also u have video on Youtube how to dissambly galaxy tab S...cheers mate and wish u good luck
I solved this prob yesterday, itb works fine nw, didnt crash since, just open the tablet remove the basttery vlean its pins then reinstall it
U can find vedios explaining hw to remomve z battery
OK - have updated firmware with ODIN (and tried 3 different versions going back to Android 5)
Have undone the back and removed battery and reset cables. Even replaced the battery with one I bought off Ebay
Cant think of anything else, must be a fault on a board somewhere...
I think she is dead. :crying:
Thanks to those who posted and sent me PM's - really do appreciate it.
By the way, it is definitely something to do with the power. When it reboots and it is attached to a USB, the screen flashes up with the empty battery (ie charging from completely empty) symbol momentarily (maybe a second or 2 tops) before flashing up with 64% or whatever the actual battery level is...
michjfro said:
By the way, it is definitely something to do with the power. When it reboots and it is attached to a USB, the screen flashes up with the empty battery (ie charging from completely empty) symbol momentarily (maybe a second or 2 tops) before flashing up with 64% or whatever the actual battery level is...
Click to expand...
Click to collapse
If your battery can go from 0% to 64% in a few seconds, the battery connector needs to be resoldered due to cracked solder joints.
This rework only takes 5 minutes , ask a repair shop or anyone knows how to solder for assistant.
https://www.youtube.com/watch?v=DaAKjmrMR2s
Hello everyone, I just recently got a G3 and it was working fine for the 1st 2 days, no issues. I was sending a text to a friend earlier today and after it sent, it completely froze. After doing a soft reset it took forever to boot up. Once it booted up, it seemed to be fine. about an hour of operation, the screen looked as if it was freezing because it wasn't recognizing any of my touches. i decide to flip the phone sideways to see if it was actually frozen but it changed to landscape just fine. Sometimes it comes back to life then goes off again shortly after, and other times, i have to soft reset. I've tried the following to no avail.
Took the phone apart and cleaned both connectors.
Re-flashing the rom.
Trying 4 other roms.
Returned to lollipop stock.
I can't figure this out for the life to me and worked my ass of to be able to buy this phone. Any help would be appreciated as I can't afford to spend any more money on it!
I also have this issue, it's been ongoing for a few weeks. There will be short periods where it can work just fine, then it just freezes up and does not register any inputs. The content on the screen continues to run as if nothing happened (videos and games keep playing). Turning the screen off, waiting a couple minutes, then turning it on can sometimes give me another minute of use until it freezes up again. Also of note, when the screen is unresponsive and I press the power, it will dim to very low levels for a few seconds before going fully black. When the screen is being responsive and I press the power, it goes straight to black, as is normal and expected. From my testing, I've concluded:
1. This issue is not app dependent. It can occur at any time, and is not caused by alarms or overlays, such as blue light filters.
2. The issue is not from the specific battery I use. I've switched out between multiple batteries and used different chargers, none seem to affect the frequency of freezes.
3. Temperature may have something to do with this. When waking the phone after it's been sitting out in the cold, there seems to be a higher likelihood that it will be unresponsive. This is not always the case, which makes concluding that the issue is hardware related difficult, but some correlation seems to exist.
4. This issue started occurring shortly before I began having the popular "SIM Card Removed" issue, which I've yet to resolve (though can sometimes get the SIM card to work)
I am running stock 6.0 D85030p AT&T. I will post here again if I figure something out, but I have been trying for weeks without much success.
Weird thing happened to my lg suddenly
1) Touchscreen totaly unresposnive
2) Pressing power button brings up the power options with a huge delay (about 5 seconds), cant choose any of the power options because touchscreen doesn't respond to touch.
3) Hard restarting the phone with battery out, reboot takes forever (around 7 minutes) end up on the login screen with error codes "service is disabled" and "process system isn't responding", cant choose to terminate the option because touchscreen still is not responsive.
4) Did a forced factory reset. The reset menu seemed fluid and the reset itself seemed fluid enough, but when i got the setup the phone screen (get started screen) i was hit again with the "process system isn't responding" error. Also the huge lag of the OS and power button delay came back. Touchscreen also didn't work
Tried to take out sim and sd card, same result.
Funny thing: screen flipping is totaly fluid and flips on the fly.
update: The touchscreen suddenly started responding, but after about 4 seconds it became unresponsive again. Seems to be a hardware related problem.
After some extensive search i finally found a forum where similar symptoms exist:Google: "screen_becomes_unresponsive_after_5_10_seconds_of"
Gonna open her up and try the foil trick when i have time.
I can't really say but my original G3, from 2014, started behaving similarly last August. Screen was fine but I believe the emmc was failing. I remember going through batteries while trying to get the phone to boot fully. It would get so far and then restart itself. Before it got that serious there were errors, unresponsiveness, and lag.
Did full wipes, reformats, flashed different ROMs, to no avail. With older ROMs (Lollipop f.i.) the phone would constantly power off during boot. Always had to pull and reinsert battery. With newer ROMs it was better in that I got reboots instead. After awhile the phone would shut off or reboot even in TWRP.
Eventually I administered last rites. It had a good run.
LG G3 D851, AOSP-CAF 6.0.1, NanoDroid, MultiROM, XDA Legacy
Yeah i guess so, i assume the problems mostly came because of the overheating issues over the years, just like gpu has, constant temp changes on demand. I wonder would a oven trick to the logic board do something useful?
I baked my old gtx 780 and it has been running like a champ for almost 5 months now (Y)
Anyway i noticed that if i put my G3 in the freezer for about 10mins, the phone is alot longer responsive then just mere 5 seconds. Maximum i got was about 3 minutes lol. Guess i gotta carry a mini freezer with me from now on...
Update: After doing a 10minute bake @ 185C to the motherboard, the phone has been working fine. Will let you know if this problem comes back. If not then the bake did the trick.