OTA update fails at 25% - Galaxy Note II Q&A, Help & Troubleshooting

I have a stock unrooted N7100. I was notified of a software update yesterday, and chose to install it. The phone rebooted, got to 25%, then displayed a dead Android with the message "Error", and rebooted. If I go to the Software Update screen I get this message:
"Failed to update firmware. Try again using PC software (Kies) or visit a Samsung service centre"
The phone is currently running Android 4.4.2 - build KOT49H.N7100XXUFNE1.
Has anyone else encountered this? If so, did you have any luck using Kies?

I've tried to install Kies on my Acer Switch 10V Windows 10 laptop and got this error:
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail."
???

itm said:
I've tried to install Kies on my Acer Switch 10V Windows 10 laptop and got this error:
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail."
???
Click to expand...
Click to collapse
download the latest firmware for N7100 from sammobile.com or samsung-firmware.org and flash it with Odin application for PC while putting the phone into download mode..
no need for kies.

Related

tried to flash root66_ATT_I317UCAMA4.7Z looks like messed up, need help

Hi, I downloaded root66_ATT_I317UCAMA4.7Z and extracted root66_ATT_I317UCAMA4.tar.md5. Using odin 3.07 I assigned PDA field to root66_ATT_I317UCAMA4.tar.md5 but at the end of download progress, I got fail status on Odin interface.
At the top left corner of the screen, it says "DW REV. Invalid magic string"
Also prior to doing that during one of the attempts, i might have disconnected the USB cable and now phone will display following message as soon as I connect:
"FW upgrade encountered an issu. Please select recovery mode in Kies & try again."
I also installed Kies and do a emergency but ****ing thing is asking for some code from previous installation and ****.
Any help recovering using anything but not Kies?
Thanks.,
Can you get into download mode? If you can, try downloading and install the stock MA4 firmware from sammobile.com.

Note 3 SM-N900 stuck at "Firmware upgrade error" Please help!

Hello everyone,
Hope you are well.
I am having a bad day with this Note 3. After resetting the stock firmware, it kept on giving a yellow sign at the notification bar that says "unauthorised operation detected, please reboot to prevent changes". Note that this is after full reset and no update or anything installed. After It restarted, it did something which looks like when a device gets a rom update (like those tools working on the droid belly), and after that it rebooted and keeps showing "Firmware upgrade encountered and issue, Please select recovery mode in Kies and try again".
I installed Kies 3 and it detects the phone but then says its not supported. If I try to do an firmware initialization and recovery, it asks for the phone model and serial number, after I enter both, it comes up with a message saying "SM-N900 does not support initializing."
Odin can't flash the phone either, its coming up with and error says write failed.
Please advise on how to proceed from here.
Many thanks in advance.

SM-P607T stuck in 4.4.2

Hello everyone,
i bought the SM-P607T during my deployment in Afghanistan over Ebay USA . Spending my time there i tested the device and installed all updates etc. Back in Germany just my wife used it. Some weeks ago i noticed that an update to Lollipop should be avaible so i took the device to bring it up to date and i noticed some problems.
(Please note that i am just a noobie to flashing and rooting android and just follow guides to get to my goal.)
1. Device only loading while shut down. (After rooting and installation of TWRP it strangely started to load while on again even on PC USB connection)
2. Its not possible to connect the device with any PC.
3. OTA updates stop at around 27% and fail (KitKat 4.4.4)
[In TWRP shown
"E: Error executing updater binary in zip /data/fota/update.zip
E: Error installing zip file /data/fota/update.zip"]
Strange enough that the update info shown in android is Chinese Version
Tried to get some support with Samsung Europe but unfortunately they say US device US problem......
So what did i do in the meantime
1. Tried different loading devices frome Samsung and 3rd party companys. No changes.
2. Tried several different data cables to connect to 4 different PC. Even the one wich worked good with my Honor7 or the Galasy S4 mini dont do with the 607
3. My last try to fix this problem was to change the USB charging dock completely. Also didn´t change anything.
4. Now the step where i am currently stuck. I managed to root the device and install TWRP(v2.8.7.0) . Now tried to install Version P607TUVUBOI2 via SD Card.
Just followed diffenrent Guides on youtube and forums but im stuck at this.
Here is the message i got in TWRP recovery:
"Installing /external_sd/1/TMB-P607TUVUBOI2-20510930112901.zip
Checking for MD5 file....
Skipping MD5 check : no MD5 file found
Error flashing /external_sd/1/TMB-P607TUVUBOI2-20510930112901.zip
updating partition details......
Checked the *.zip on my PC there was just this file in: P607TUVUBOI2_P607TTMB1BOI2_P607TUVUBOI2_HOME.tar.md5
Downloaded the file from a different source again with same result
It would be very nice if someone is capable to help me with this and give me a hint what i possibly did wrong (Please do not mention not to buy in the US). For me it doesnt matter if i got a rooted or not routed version to install my main goal is to get rid of 4.4.2 . The problem with the not working USB connection is the biggest show stopper for me.
[email protected] said:
Hello everyone,
i bought the SM-P607T during my deployment in Afghanistan over Ebay USA . Spending my time there i tested the device and installed all updates etc. Back in Germany just my wife used it. Some weeks ago i noticed that an update to Lollipop should be avaible so i took the device to bring it up to date and i noticed some problems.
(Please note that i am just a noobie to flashing and rooting android and just follow guides to get to my goal.)
1. Device only loading while shut down. (After rooting and installation of TWRP it strangely started to load while on again even on PC USB connection)
2. Its not possible to connect the device with any PC.
3. OTA updates stop at around 27% and fail (KitKat 4.4.4)
[In TWRP shown
"E: Error executing updater binary in zip /data/fota/update.zip
E: Error installing zip file /data/fota/update.zip"]
Strange enough that the update info shown in android is Chinese Version
Tried to get some support with Samsung Europe but unfortunately they say US device US problem......
So what did i do in the meantime
1. Tried different loading devices frome Samsung and 3rd party companys. No changes.
2. Tried several different data cables to connect to 4 different PC. Even the one wich worked good with my Honor7 or the Galasy S4 mini dont do with the 607
3. My last try to fix this problem was to change the USB charging dock completely. Also didn´t change anything.
4. Now the step where i am currently stuck. I managed to root the device and install TWRP(v2.8.7.0) . Now tried to install Version P607TUVUBOI2 via SD Card.
Just followed diffenrent Guides on youtube and forums but im stuck at this.
Here is the message i got in TWRP recovery:
"Installing /external_sd/1/TMB-P607TUVUBOI2-20510930112901.zip
Checking for MD5 file....
Skipping MD5 check : no MD5 file found
Error flashing /external_sd/1/TMB-P607TUVUBOI2-20510930112901.zip
updating partition details......
Checked the *.zip on my PC there was just this file in: P607TUVUBOI2_P607TTMB1BOI2_P607TUVUBOI2_HOME.tar.md5
Downloaded the file from a different source again with same result
It would be very nice if someone is capable to help me with this and give me a hint what i possibly did wrong (Please do not mention not to buy in the US). For me it doesnt matter if i got a rooted or not routed version to install my main goal is to get rid of 4.4.2 . The problem with the not working USB connection is the biggest show stopper for me.
Click to expand...
Click to collapse
I really confused about your description? you using twrp to flash a .zip rom? then you mentioned about .md5 rom on your pc? how did you flash? With .md5 rom you need to use Odin to flash. Can you boot into download mode (hold down volume down + Home buttons then press power button)? If you able to boot to download mode, your pc should able to see the device and you would use Odin to flash the .md5 rom from your pc to the device. Also where did you download the .zip rom?

Samsung Note 10 sm-n975f Need Help

Hello all i tried to update with odin but now am having issues.
I have an error on screen saying " An error has occurred while updating the device software. Use the emergency recovery function on the smart switch PC software".
Tried that but it did not work.
Can someone please help me.
**All fixed. I used Odin to fix it. Sorry **
Reboot to recovery and format data

HOW TO FIX AN ERROR OCCURRED WHEN UPDATING THE DEVICE SOFTWARE

When attempting to root, install a custom ROM, or even install the original firmware, you may encounter issues that are caused by a broken cord, a dead computer, or when the firmware you installed is corrupted or you have the incorrect version installed. However, covering all error messages in a single article is difficult. As a result, we're focusing solely on "An error occurred when updating the device software." Samsung Galaxy Smartphones exhibit this error. It happened to me on a Samsung Galaxy Note 10 Plus with One UI and Android 10, Android 11, and Android 12 firmware.
We have two options for fixing this: official and unofficial. The latter is suggested.
Unofficial Method
Using Frp HiJacker by Hagard
In this method, we will be using the unofficial application “Frp HiJacker by Hagard“.
1. First you need to download the application from this link.
2. Once downloaded please extract the zip archive and you will get a “.exe” file. Double click on it to install.
3. In the second installation window you will be asked to enter the password. Now enter “www.gsmhagard.com” as the password and complete the installation.
4. Once done connect your Samsung Galaxy Smartphone with your PC and open the “Frp HiJacker by Hagard” application.
Now if the box near “Port” is empty then please click the “Scan” button. Once done your phone will be detected by the application.
Else type your model number.
However, if the box is already filled automatically you are good to proceed.
5. Now select “Soft Brick Fixer” and click the “HIJACK IT!” button.
That’s it your Galaxy Smartphone will reboot and the error will be gone for good.
Official Method
This method uses the official Samsung “Smart Switch” PC application.
1. First please download and install the Smart Switch application on your Windows PC from this link and for MAC OS here.
2. Now open Smart Switch If your device is connected you will get the phone model on this screen. If your Galaxy Smartphone is already connected please press the 3 dots on the top right corner and you will get a dropdown.
3. Now tap on “Emergency Software Recovery “. If you are good to go your phone model will be listed in the window’s list.
If you can see your phone’s model there please select it and click “OK” and follow the onscreen steps to resolve the error.
However, if you are not able to see your phone model or not able to connect to Smart Switch In this case please click on the second option which is “Reinstall device driver “.
When you get the window please click “Confirm” to proceed with phone driver installation.
Continue from "Step-3" once the device driver installation is complete and you can connect your phone to the "Smart Switch."
If you are unable to connect your Galaxy Smartphone to Smart Switch or if your phone model is not listed under "Emergency Software Recovery," you should utilize the Unofficial approach.
This actually helped me. Say, I've noticed it also has "remove FRP". Can you please explain how to perform this operation, too?
AndroidDeveloperLB said:
This actually helped me. Say, I've noticed it also has "remove FRP". Can you please explain how to perform this operation, too?
Click to expand...
Click to collapse
Did you manage it to work?
Naksuhd said:
Did you manage it to work?
Click to expand...
Click to collapse
What do you mean?
It only solved the error. I still have FRP.
I have found this video though, and even though it looks quite dangerous (for the PC), I gave it a try.
I'm only half way there. I got to the point that I'm in the settings of the OS.
The video is here:
link
I had this exact same issue while trying to install twrp on my galaxy s7 edge, after a lot of searching I could'nt find any solutions. I ended up choosing an older version of twrp and uploaded that, which fixed the issue.
DanyBoi05 said:
I had this exact same issue while trying to install twrp on my galaxy s7 edge, after a lot of searching I could'nt find any solutions. I ended up choosing an older version of twrp and uploaded that, which fixed the issue.
Click to expand...
Click to collapse
Hey! Could you report which version of twrp you used? I ran into exactly the same problem with my galaxy s7 edge and would like to try your solution
Man! Thank you! Most readable guide. Tried others, but they are so convoluted, you wrote it so good, fixed soft brick on S10!

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