a5-2017: Proximity sensor stop working ocasionally - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

Hi. I got new a5-2017 2days ago and observed that its proximity sensor ocasionally stop working for unknown reason. At such time, I need to reboot the phone to fix it instantly. Its looking related to the software, not a hardware problem, because it get fixed after restarting the device. I'm running everything stock yet, and looking for any type of solution to fix this problem permanently (if there is any).

I have a Same problem, bit no solution

Seems like we need to wait for samsung to fix it...
Sent from my SM-A520F using Tapatalk

Abdullah5490 said:
Hi. I got new a5-2017 2days ago and observed that its proximity sensor ocasionally stop working for unknown reason. At such time, I need to reboot the phone to fix it instantly. Its looking related to the software, not a hardware problem, because it get fixed after restarting the device. I'm running everything stock yet, and looking for any type of solution to fix this problem permanently (if there is any).
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liphvf said:
I have a Same problem, bit no solution
Click to expand...
Click to collapse
hare89 said:
Seems like we need to wait for samsung to fix it...
Sent from my SM-A520F using Tapatalk
Click to expand...
Click to collapse
Try this Proximity Sensor Reset/Repair: https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset

Related

[Q] Screen does not turning off during a call

Hello everybody,
my girlfriend have an a Sony xperia s and for awhile when she having a phone call
and put the phone against her ear the screen does not turning off the buttons are been pressed
by her cheek, this causes a lot of embarrassment when the call is disconnected in the middle of an important call,
most of the time the button just pressed and the other side just hearing an annoying tone.
this is annoying and i don't know how to help her with that.
is there any good solution for this problem?
i tried to look for this problem in the search engine of this forum
and all i found was the same problem but in HTC phone that runs Windows Mobile, that didn't helping me...
thanks for anyone who can help me with that...
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
bluechelsea said:
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Thank's i'll try it and come back with an answer if it works or not...
hope that is not an hardware issue..
update:
reboot didn't solve the problem
Did it work before?
Sent from my Xperia S using Tapatalk 2
Ben36 said:
Did it work before?
Sent from my Xperia S using Tapatalk 2
Click to expand...
Click to collapse
Yes it is worked before, i don't know what happened that caused this...
Whiplash83 said:
Yes it is worked before, i don't know what happened that caused this...
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Click to collapse
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
You could try re flash the firmware with flashtool
Sent from my Xperia S using Tapatalk 2
ShabNador said:
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
Click to expand...
Click to collapse
she taking care of her phone more then anybody i know...
the phone is completely clean and safe, so most probably is it's something else.
Jugen27 said:
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
Click to expand...
Click to collapse
i think that maybe it is an hardware issue,
she don't installing any application just by her self, and she don't have many apps.
i know almost every app on her phone (cause i have them also on my SGS4) and i don't think that the apps are the problem.
but i will look for an app problem anyway just to be sure before using the warranty.
thank you guys...
UPDATE:
i've checked the phone sensor with the new app cpu-z and the app shows that the sensor is working and identifying my hand
when i covering it.
but still there is the problem that the screen does not turn off when she's holding the phone against her ear,
i've watched while she's talking in the phone and she's holding it as it should be.
but as i see the problem is not happening in every phone call but it is happening a lot.
any idea how to solve this problem?

[Q] Gyroscope and motion stopped working

My sensors are good, this must be software related since it happened at the first boot of a new ROM.
Problem is, even if I flash stock firmware I have no luck making auto rotation and other motion features such as quick glance to work.
Anybody got an idea?
Anyone?
Please this is exhausting
rotem07773 said:
Please this is exhausting
Click to expand...
Click to collapse
Are you Sure Your Sensors are Good.
Open The Phone & Apply Alcohol to the Sensor Connecting Strips ....
OR
Trying Using a Different Sensor Flex from Your Friends or someone else's Note 2 ...
mgvishal said:
Are you Sure Your Sensors are Good.
Open The Phone & Apply Alcohol to the Sensor Connecting Strips ....
OR
Trying Using a Different Sensor Flex from Your Friends or someone else's Note 2 ...
Click to expand...
Click to collapse
It must be software related.. When i flashed the leaked 4.3 it was fixed, but after a week stopped again
rotem07773 said:
It must be software related.. When i flashed the leaked 4.3 it was fixed, but after a week stopped again
Click to expand...
Click to collapse
What apps are you using to test the errors... If they aren't compatible with the leaked 4.3 then that might be the issue? Also kernal compatibility might be what's throwing it off
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
What apps are you using to test the errors... If they aren't compatible with the leaked 4.3 then that might be the issue? Also kernal compatibility might be what's throwing it off
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Well i try to rotate the screen for starter's.. Calibration don't even respond to movement as the ball stays in the center. Gyroscope demanding apps such as flight games dont work. Its not 4.3 as 4.1.1 and 4.1.2 don't fix it either
Same problem since 2 months
i too have the same problem...
i guess i can say that i'm not a noob... searched everything on the internet for this problem...
found no solution yet...
i too thought this was a kernel related problem ... tried many roms and kernels ... even i unrooted my phone and installed the stock ROM ... no help still..
i got the sensors working by accident sometimes ... but they again stopped working randomly...
i didn't open up my phone yet .. and didn't give it to the service center... thinking of doing that in some days
i guess the problem started when i dropped my phone and cracked the screen ... 4-5 months ago .. gave it to an unauthorized repair to replace the screen .. i guess he messed something up ..
but the problem started way after i replaced it ... started giving the problem since 2 months after the repairs...
any help before i spend more money to repairs/replace the sensors? .. \
attaching a screenshot from CPU-Z

[Q] G sensor issue, slowly drifting to the side

Hi everyone !
I have an issue on my One X when I'm using the g sensor. For instance, if I use it to take a photosphere, the points start to slowly drift to the side.
I'm on CM11 M7 but i've had the issue for a long time even on CM10.
What's happening ?
I rebooted while pressing volume up and it seemed to work. I managed to make a small photoshpere. I tried to make another one and the g sensor was acting weird again.
No idea ?
Hx00R said:
No idea ?
Click to expand...
Click to collapse
have you tried to calibrate your g-sensor?
Yes, I've used GPS status and advanced tools that both have a calibration functionality. That didn't work.
Maybe there is another way of doing it that I'm not aware of.
Hx00R said:
Yes, I've used GPS status and advanced tools that both have a calibration functionality. That didn't work.
Maybe there is another way of doing it that I'm not aware of.
Click to expand...
Click to collapse
read this
hope this can help
This technique seems to apply to phones which don't have a working sensor at all. But I've tried it anyway. And it doesn't work.
Hx00R said:
This technique seems to apply to phones which don't have a working sensor at all. But I've tried it anyway. And it doesn't work.
Click to expand...
Click to collapse
have you tried a sense rom?
I have the same issue on my HTC One S ville running CM11. I was thinking about downgrading to CM10 but that doesn't seem to fix it as you say.
I would really like photosphere to work correctly. Does anybody else have this problem (running stock rom), any fixes?

[problem] CM11 Black screen ISSUE {c1905}

Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Mardrom said:
Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Click to expand...
Click to collapse
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
RedLedLight said:
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
Click to expand...
Click to collapse
I found another solution i think. I just set up minimal CPU freq. over 400mhz and it's working fine. At least under the charger. You have to press it every single time or once and it's working fine then?
E: Without charger the same issue. Not solved.
I have the same problem and I think it has something to do with the proximity sensor.
Sounds interesting. Why do you think so?
Btw. I don't know why but I am happy that I am not alone with this problem.
Because:
Proximity Wake-Up support – prevent accidental wake-up of device by checking to see if proximity sensor is blocked (eg. Device is in a bag or pocket).
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Click to collapse
I think, here is some XPM bug. Just my thought
lookynator said:
Because:
I think, here is some XPM bug. Just my thought
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Click to collapse
What do you think about checking older version of miui then? I mean v4 or something...
Mardrom said:
What do you think about checking older version of miui then? I mean v4 or something...
Click to expand...
Click to collapse
I've never tried.
lookynator said:
I have the same problem and I think it has something to do with the proximity sensor.
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Click to collapse
Hello, I have the same issue on SGS3 with CM11 M11 (M10 too). Have U found some solution for that ?
Dik

[Q] Auto-Rotating and Proximity sensor are not working

my device is LG-G3-D855.
after upgrading the software to android 5.0 from LG PC Suit, and after a day passed, I noticed that my auto-rotation is not working, and the proximity sensor is not responding during a call and the screen remains active.
I tested the sensors through hidden menu and saw that they are actually working and they are not stocked.
what is the solution? is it a software problem?
I also did downgrade the OS to the stock one and the problem still remains.
I'm sorry I am not able to help, but I am able to tell you I came to the forums today to post the exact same issue.
I had been using Liquid and CM12 for a while and my proximity sensors and brightness sensors (as well as screen turning off when I bring phone to my ear) were not working. I simply assumed it was an AOSP problem.
I just recently flashed the new stock lollipop rom that's on the development forum and I am having the same problem still. I do not know how to fix it and I'm hoping someone out there can help us!
edit: everytime I try to recalibrate the proximity sensor in settings, settings 'unexpectantly closes'
theraker007 said:
I'm sorry I am not able to help, but I am able to tell you I came to the forums today to post the exact same issue.
I had been using Liquid and CM12 for a while and my proximity sensors and brightness sensors (as well as screen turning off when I bring phone to my ear) were not working. I simply assumed it was an AOSP problem.
I just recently flashed the new stock lollipop rom that's on the development forum and I am having the same problem still. I do not know how to fix it and I'm hoping someone out there can help us!
edit: everytime I try to recalibrate the proximity sensor in settings, settings 'unexpectantly closes'
Click to expand...
Click to collapse
Have you had any luck on finding a solution to this? I've been in the same boat for a couple months now.
cotes10 said:
Have you had any luck on finding a solution to this? I've been in the same boat for a couple months now.
Click to expand...
Click to collapse
No, I'm afraid have found nothing to solve the problem.
ansari.srm said:
No, I'm afraid have found nothing to solve the problem.
Click to expand...
Click to collapse
Dang, same thing on my end. I've tried several different Roms/Kernels and still nothing. If I find a solution, I'll be sure to let you know!
Bump
Im having this issue as well. Anyone?
I've just resolved the same issue. No matter ROM I flashed to my LG G3 all the sensors were gone. The only thing it fixed that was flashing TOT using lg flash. More details on : htt ps: //forum.xda-developers. com/showthread .php?t= 2785089
ADD: The updated method worked for me NOT the original one.
Fingers crossed.

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