I bought my oneplus 3 about 6 month ago. About 2/3 months ago, i dropped it once from chair height which had full tempered glass and a thin cover (barely protects phone). When it was dropped, there was only a small dent or crack at the bottom left of tempered glass.Mobile worked fine without problem. I can't remember any other drop incidents with my 6 month of uses.
About 2 days ago i got a touch problem at the lower part of the screen. Especially at the left and right bottom corners where it won't register a touch. The phone was in excellent condition without any dents or scratches. There was not water spilling or any kind of water exposed. I claimed for warranty as it was for 1 year and they changed the display without any problem. Here where i live have local re-seller who sell oneplus products as we don't have official oneplus. All went fine but i am concerned about the built quality of this phone as it's already opened after 6 month. I have bought several phones in past and all worked fine even if i drop or used them for several years. This is the first phone i had problem with.
So i want to ask if any of you have trouble with this phone.Anyone had RMA and repaired their phone? i am thinking of selling it already as it's opened now. There is small rubber thing that is loose inside usb-c port. Usb-c cable plugs in well without any issue but i think rubber thing(maybe grip for water resistence?)will come of after sometime of uses.
i havent experienced any issues with phone so far. also dropped it once out of my hand, all good.
Yeah I had my display replaced and my entire back cover because the volume keys were damaged at the same time the screen shattered. I had it sitting on my lap as I exited my car and it fell face first on the concrete without any case or screen protector. I sent it off and had those items replaced and the phone is like brand new again. I haven't had any problems or quality assurance issues after having two main components replaced. If you sent it to the authorized repair center you have nothing to worry about. They did a great job. Good as new!
They even sent me a free case and left the screen protector on the new screen or installed one for me if it didn't come with one which was really awesome
Sent from my ONEPLUS A3000 using Tapatalk
flyinj54 said:
Yeah I had my display replaced and my entire back cover because the volume keys were damaged at the same time the screen shattered. I had it sitting on my lap as I exited my car and it fell face first on the concrete without any case or screen protector. I sent it off and had those items replaced and the phone is like brand new again. I haven't had any problems or quality assurance issues after having two main components replaced. If you sent it to the authorized repair center you have nothing to worry about. They did a great job. Good as new!
They even sent me a free case and left the screen protector on the new screen or installed one for me if it didn't come with one which was really awesome
Sent from my ONEPLUS A3000 using Tapatalk
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Click to collapse
My replaced screen too came with screen protected pre installed. Screen protector was better than original one when i bought the phone as it doesn't cut side of the screen as it did when i bought the new one. Thinking about applying tempered glass for better protection but the applied screen protector is really good as it covers side of the phone.
Related
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Dude there something with the screen.Its sh1t. i dropped the phone yesterday from my bed and on the right top of the screen there is a brake on the screen and some scratches too.I had Galaxy S and i dropped it several times and from higher position than bed and non a single scratch i dont mention the ****ing brake.i am already thinking replacing the digitizer .its a fuking new phone its not that i have problem with the broke as long my lcd is working but u know what i mean
was the swearing necessary?
replacing the glass is hard- the screen and lcd are apparently attached and spare parts are expensive, let alone the effort required to disassemble the phone (as the m/board etc are attached directly to the screen)
the screen is also laminated - maybe this coating is getting scratched? i don't know exactly what laminated glass is, just what it achieves.
Its necessary when they say Gorilla Glass should be Gorilla Glass.Its the same screen as galaxy s.Anyway i am afraid removing the digitizer would damage the LCD too by accident and the problem will be larger. so i am not quite ready to do that.i can live with a scratch
Sorry to hear your dramas with the phone.
I have mine now over a month.
I use a flip leather case now, but had none for the first two weeks and I use my phone a lot but with no screen protector and I don't have any scratches on it.
You must have hit something with sharp edges hard.
I had a SG2, never had a screen protector and was exposed as I didn't use a flip case. It never got any major scrathes, but hundreds of tiny ones that could be scene in the right light only.
This is a much better glass in my opinion.
Hope you are able to fix yours without too much trouble.
Cheers.
I too have many minor scratches, it does not hinder its use so I'm alright with it, I was but no longer using the HTC branded flip case that phones4u have me when I upgraded. Offers no protection and is clumsy to answer phone quickly lol.
Sent from my HTC One X using Tapatalk 2
phil112345 said:
was the swearing necessary?
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Click to collapse
Abso-f*cking-lutely ! I would be swearing too if that happened to me.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
I have noticed these micro-scratches too (funny I googled HTC One X micro scratches and this page came up). I haven't dropped my phone and I haven't put it in my pocket with anything else. At first I only noticed them in the sun, but now I can see them indoors as well. You have to turn the display off and hold it at an angle to see the scratches, but they are there.
Today i returned mine after 2 weeks it had a scratch in the midle on the screen and it was visible when the screen is off...
I hope they replace it i dont whant to have a scrached phone that costs 700 euro and is suposed to have gorila glass.
And i havent droped it or put it in my pocket with other items.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Think I have a few on mine now...not gonna get too beet up about it, it's only a phone and will probably be swapping it for something else in six months..... Which will probably get scratched too, lol.
Sent from my HTC One X using Tapatalk 2
Wow I'm really surprised when I read these posts
My story I had my one x in my pocket no case or screen protector and was in a rush for the bus and just chucked my coins in my pocket not realising it was the same pocket my one x was in and ran for the bus only when I went to get my coins that I realised my phone had been bouncing around with the coins in my pocket like a washing machine while I was running
Subsequently I almost scrapped myself thinking I've commited the ultimate sin I expected to see a crapload of scratches
To my disbelief besides a couple of light scratches on the polycarbonate back that just rubbed off the screen was fine I remember think what?! That can't be right and for the whole bus ride I was furiously examining the screen, holding it on an angle in the light to try and detect even the most minor of scratches and still found nothing ever since then I couldn't stop praising the screen on the one x
The camera lens was also scratch free but I'm thinking that was just sheer luck
Sent from my HTC One X using Tapatalk 2
look this http://www.youtube.com/watch?feature=player_embedded&v=e3ri6vrmPbc
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
I have two minor (about 5mm in length) hairline scratches on mine. Inspected my screen at an angle with powerful flashlight just to barely notice them after having read this thread.
I'm not going to be bothered by those, but I am going to do an occasional inspection and if I notice a trend I'll put a screen protector on.
I have some screen protectors for the phone and even applied one, but tore it off immediately because the bare screen is much better to the touch and does not have that stupid rainbow effect the protector had.
mobilitytoday said:
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
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Click to collapse
I had the thailand version too.
maybe some problem from there not using gorila glass.
Get a screen-protector ! I did as soon as I got my phone, why risk it
berek9999 said:
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Click to expand...
Click to collapse
Yeah, these are definitively legitimate scrathes, very irregular, there is no pattern.
They seem to get worse and worse every day...
A $2 dollar screen protector would have prevented this. Just saying.
Sent from my HTC One X using Tapatalk 2
I am tired of reading about problems in HOX. I start to think I have another phone no one x. I have it 1.5 month. I have no problem at all.
I am not using screen protector and case. Just a poutch.
Twice I had drop it from the base of the car and hit the screen in different places. No problem.
Usually I put in my pocket without the poutch. There is no scratch on the screen and polycarbonate.
See this video. http://www.youtube.com/watch?v=e3ri6vrmPbc&feature=player_embedded
My nexus phone has about 10 bad scratches and now has a hairline crack on the screen. I have NEVER EVER has a broken screen going back to my sprint PPC 6601? I dont know what hardened glass they used but it sucks
That's why I always use a wet apply screen protector, I recommend one for your next phone.
Two, 1/8" scratches on my phone is, without using a screen protector since about May is all I got, really not even noticeable unless looking for them. Even took it to the beach twice, sorry for your bad luck OP.
I'm using my GNex since its Germany launch in November 2011 without a screen protector or a case, took it to the beach, used it several times as a flash light while fixing my car, have it on the laboratory table at work next to different solvents, and went many times drinking with it and found it on the floor the next day. All it got is a barely visible 1cm scratch that you can only see in the right light if you know where to look.
So sorry for your bad luck, but the hardened glass is sufficient for my usage.
9 months without a case or screen protector for me. Not a mark on it anywhere. :good:
Only got a small one under ear speaker. Screen itself is flawless. No protector for 8 months now...
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
I have for sure had some issues and I am not happy with them. somehow my screen has scratches on it, in 2 or 3 places. In the very top right corner it is starting to look like air bubbles under a screen protector, where the screen glass actually looks like it is coming off. It has fallen once, and bounced, the bottom corner of the bezel is damaged due to the fall. The scratches appeared on my screen weeks before the fall.
jawain said:
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
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Click to collapse
I took off the screen protector as it wasn't fitted properly in one of the corners, I have ordered more as the screen is a dust magnet. I have ordered the iFace Mall cases for my phone, it's so annoying having to order accessories from China because no-one in the UK seems to sell them.
I dropped my oppo twice by now.
The first time from about 30cm on tiled flor, and the second time yesterday from about one meter on tiled floor.
At the first fall it falls on the upper left edge, there you can see that the metalframe had prevented more damage.
At the second fall it fall on the display side. Now the "plastic frame" arround the screen prevented damage to the screen.
Ha I managed to drop mine today as well about 3 1/2 feet on to hard concrete and it bounced on 3 corners and the back cover popped off. I just knew once I picked it up that it was done for but the screen was untouched and the metal bumper took allot of the impact. If this would of been my old iphone it would of certainly cracked. Very happy with the durability of this phone.
Sent from my X9076 using xda premium
I just bought oppo find 7 last week because of the good spec they offer but I was dissapointed with it after only 1 week. My oppo have been heating up frequently and sometimes a bit lagging. My phone was very hot on the first day itself while I was just setting up my new phone such as installing app and sync my account. I can feel it even with the casing. And it also a bit laggy when wake up from sleep. When I double tap, the screen will wake up but I need to wait few second before it respond. Sometimes I need to double tap to off and on again a few time only it works. Its sometimes get annoying when you want to access your phone quickly. But this, I still can bare with but what finally drew the last straw is the fragility of the phone. I always put my phone in the small pouch inside my handbag. And yesterday when I come back home, I found out the screen on my phone is crack. I was so shock and try to recall what I did and I remember when I ask my friend to pass me my bag, she did put down my bag on the table a bit harder. And that's the only thing I think can think of that cause the most impact. I was so sad and disappointed with oppo because the screen crack just because of this small impact even though its protected with a casing and a curve hd tempered glass. Its so different from what was advertised with the toughness of their guerilla glass if it can't even withstand this small impact which other phone brand have no problem with it. This experience is making me doubting the quality of oppo phone and its only been a week since I bought it. Now my friend and family also starting to doubt oppo phone since what happen to my phone.
Well a week ago my oppo fall on the road, cracking on the left side, top of it
I use a protective case of transparent plastic, but on the corners, near the screen, doesn`t protect well....:crying:
Finally, some days ago i discover that the cracks, are from my Nilkellin screen protector, and not the Gorilla itself!:laugh::laugh:
I order another Nilkellin H9 and im very happy to make the investiment on this, because it seems it really protected my screen!:angel::angel:
cracked and dead
Lets start this out with a disclaimer... I HAVE NEVER HAD A CRACKED SCREEN BEFORE... but I managed to be in a hurry one day at the store getting my son out of his car seat and dropped my phone from waste height onto the concrete... poof, the screen is killed and all touch responsiveness gone.. So, I order a screen off aliexpress, it gets here and I install it.... Two days later I'm on a bike ride up my favorite trail (phone in a padded pocket of a backpack) and I ate hit a rock coming down forcing my balls into my handlebars but overall still staying on the bike. Get to the bottom of the mountain, take phone out to turn off the gps, and there is my nice and new screen cracked again... again with no touch response.
Fast forward like 4 months and I finally calmed down enough to order another screen and try again. Let's see how long this one lasts, lol.... This time I did order a tempered glass screen protector from the get-go, so hopefully that helps.
Hi giznad. You replaced the screen or led the task to a technician? I can't find a video for the Find 7a. It was dificult to do?
Thanks.
Dear XDA users!
I have bought this phone 2 weeks ago, with the Huawei hard case. I was using my phone with the case installed, with the pre-installed screen protector, as my hardened glass did not arrive yet.
Today I dropped my phone for the first time and the screen got cracked on the top right corner. I guess, no warranty for this, I have to replace the screen by myself. I found several replacement on aliexpress around 80 euros, but I am a bit sceptic on the quality..
Any recommendations, experiences?
Thank you!
You have 30 days to register for HiCare VIP membership status via the app (preinstalled) which gives you a 3 month screen warranty. Once activated, contact Huawei via their website/online chat to take advantage of it. I did this myself. Unfortunately I did more damage than just a broken screen so I wasn't covered and used my insurance, but for just replacing a broken screen you should be covered.
On a side note, the supplied hard case is not fit for purpose in my opinion - Particles of dust and dirt get in behind it and mark the rear housing easily. Unless you take it out daily to clean them out you will almost certainly get the same. My phone was replaced under my insurance and I bought a new case (official Huawei flip case with the view window) and I have had no problems like this since.
Good luck!
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Are you unfold in temperatures below 0 degrees celcius?
If you are cracks so only possible is replace screen, use like this for full damage or sold like broken and buy new device.
mad13maddy said:
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Click to expand...
Click to collapse
Just check it's not the factory fitted screen protector that's not cracked. Mine cracked after ~12 months.
This can be removed and the screen has been fine since (>2 months now)
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
mad13maddy said:
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
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Click to collapse
Thats a shame. I agree with the post above, I think cold temperatures make them more susceptible.
hkr said:
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
Click to expand...
Click to collapse
You HAVE TO when it bubbles up, because it traps dirt and actually cracks the screen early. The screen protector doesn't protect from cracks forming in the crease of the display.
Samsung under fire as Galaxy Z Fold 3 screens crack for no reason at all after warranty expires
Multiple Galaxy Z Fold 3 users are complaining about a cracked internal display even though their phone sustained no trauma.
www.phonearena.com
Bigger case
My inner screen protector went bonkers about a week or two before 1 yr warranty expired last August....contacted Samsung and they sent me to a place to have a new screen protector installed (no fee). The person didn't do a good job, had a few bubbles.....I eventually traded it in to Samsung at the time the ZFold4 came out. Hope inner screen protector lasts longer.
The same crack happened to me as well.
I had to remove the screen protector after 6 month because it started to peel at the crease, trapping dust under it.
Two month after warranty expired, the screen cracked internally in the middle.
Our local samsung dealer claim that I broke the screen though no damage can be seen.
Someone should put a class action against samsung. It seems that everyone who purchased a samsung foldable device, will join the claim.