Hey guys,
I was setting up a sound system with large speakers and microphone, amps, the works, earlier today. I attempted to test it by playing some music from my HTC phone, and it worked for a while, and then my phone suddenly shut off, never to revive again. I've tried every combination of pressing buttons, for every reasonably possible length of time and nothing works. My phone is effectively dead, and can't be switched to recovery, download or bootloader mode. It doesn't even turn on. Pressing the power button for a while makes the vibration motor buzz weakly and the capacitive buttons light up weakly, then the whole thing dies again. My phone's charging LED works when it is plugged in to AC power.
How do I fix this? Or is my phone as good as dead, and I need a replacement?
Phantom power killed it perhaps?
If it's the case it's probably dead
Labo322 said:
Phantom power killed it perhaps?
If it's the case it's probably dead
Click to expand...
Click to collapse
Yeah, I think it's the phantom power. Well, time for a new HTC 10...
Scramjet said:
Yeah, I think it's the phantom power. Well, time for a new HTC 10...
Click to expand...
Click to collapse
I am selling mine on eBay. It is US unlocked version from htc.com.
Charkatak said:
I am selling mine on eBay. It is US unlocked version from htc.com.
Click to expand...
Click to collapse
I won't be buying just yet; I'll se what the service centre says on Monday.
Related
Installed Viper Rom 5.0.2 running normally for around a month.
I plugged the phone as usual for charging in night at around 15% battery level.
In morning phone was dead.
Left it charging for a while but unable to switch it back on.
No led comes up while charging.
Did lot of research online and Tried all methods like pressing Power + Up or Power + Down or Power + Up + Down for a while for switching the phone on.
But no response from the phone
Also when I put in the micro-usb socket (when attached to charger or computer) while pressing power + volume up buttons the led flash orange for a second.
Connected with PC shows up as QHSUSB_BULK under device manager.
Please help in reviving my phone.
Thanks
rajinderpalsingh said:
Left it charging for a while but unable to switch it back on.
Click to expand...
Click to collapse
How long is "a while"? Let it charge for several hours (overnight) and try another cable and charger, in case the first one is broken.
Then try to hold power+vol up (or power+vol up+vol down)for a minute or more.
The fact it flashed an LED at all is a good sign. A true brick usually has not LED response.
OoohhhI KNOW...
****...i hope i am doing this rite...
Anyway...what you do is so the volume up , power , and the return buttons all at one time...until it turns on....leave alone so it can reboot.
It should be good to go...
Seriously i found if you do this to any device acting unusual...even for
volume issues...check your devices cpu..if it runs hot a lot,
i found this to be related somehow in the htc..
Call me c r a zy
You have to do it longer...if you have no reply...dude this works ..
Or your phone is Effingham dead dude.....
xBLISSx said:
****...i hope i am doing this rite...
Anyway...what you do is so the volume up , power , and the return buttons all at one time...until it turns on....leave alone so it can reboot.
It should be good to go...
Seriously i found if you do this to any device acting unusual...even for
volume issues...check your devices cpu..if it runs hot a lot,
i found this to be related somehow in the htc..
Call me c r a zy
You have to do it longer...if you have no reply...dude this works ..
Or your phone is Effingham dead dude.....
Click to expand...
Click to collapse
Naa nothing worked...
led comes on (just for a second) when I keep pressing the power button and put in the cable to the phone.
Also I noted that when I plug in the cable a bit further than the exact slot of charging point led stays for 4-5 second then goes off.
very frustrating it has become...
HTC M8 Completely Dead
Finally I sent the M8 for hardware check and repair.
But unfortunately it was completely dead for no reason.
I left the hope and bought a new phone....
NO Solution at last...
HTC should help me out here...
There phone is completely dead... in just less than 2 years and that to with normal usage (without extreme usage)
I hope someone takes the message to htc for the problems the customers are facing from there devices..
They should just replace such devices with new one for satisfying the customers who had believed in there devices and paid premium amount for the same.
So my 10 just died today.. what happened was... it still has around 41% battery but I decided to change is already since I will be going out. after 30 minutes I checked the phone but it was turned off and not charging, led is turned off. I am using a Choetech quick charge 3.0 charger with original HTC type-C cable. I already tried some possible fix around the internet but none of them work. So I assumed this is a hardware issue caused by maybe an incompatible charger. Although I use this Choetech charger for over a month already without any issue whatsoever.
My question is.. Which part/s would be possibly damaged of using an incompatible charger? (battery, charging board?). HTC devices are no longer released in my country anymore so no HTC repair services are available. Sending it to country where I bought it for repair might take months so last option I'm thinking is to repair and replace defective parts myself.
Hope someone with HTC hardware expertise will help me...
Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more
So it doesn't power on at all, even with holding the power button for 20 secs?
Download mode also?
I would definitely contact htc about getting it replace/repaired...a bit expensive of a device to not use its warranty...which has to be honored.
You used a QC3.0 compatible charger...that is the requirement; OEM is not the requirement.
Unless someone can prove a defective charger is the cause (it's not like OEM equipment can't be defective or break), it would be an assumption made in bad faith.
gortys said:
Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more
Click to expand...
Click to collapse
Rolo42 said:
So it doesn't power on at all, even with holding the power button for 20 secs?
Download mode also?
I would definitely contact htc about getting it replace/repaired...a bit expensive of a device to not use its warranty...which has to be honored.
You used a QC3.0 compatible charger...that is the requirement; OEM is not the requirement.
Unless someone can prove a defective charger is the cause (it's not like OEM equipment can't be defective or break), it would be an assumption made in bad faith.
Click to expand...
Click to collapse
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable
gortys said:
Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more
Click to expand...
Click to collapse
Incorrect. There is no way for HTC to know what type of charger was used.
side_flip15 said:
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable
Click to expand...
Click to collapse
Yeah, I think that HTC should be a nice option. even if you don't send the phone back to them, they could give helpfull informations. And maybe, ask other users that live in your region if they already had to send a phone back to htc and see with them if the delay is acceptable. As HTC will be thet best for it for you to keep your warranty safe
xunholyx said:
Incorrect. There is no way for HTC to know what type of charger was used.
Click to expand...
Click to collapse
One point for you
side_flip15 said:
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable
Click to expand...
Click to collapse
Their service is actually very fast. The offer an option where they will send you a replacement phone right away and put a hold on your credit card and remove it once the device is in their hands. If you do not choose that option and send the phone in and wait for repairs (which i have done before) it took less than a week.
side_flip15 said:
So my 10 just died today.. what happened was... it still has around 41% battery but I decided to change is already since I will be going out. after 30 minutes I checked the phone but it was turned off and not charging, led is turned off. I am using a Choetech quick charge 3.0 charger with original HTC type-C cable. I already tried some possible fix around the internet but none of them work. So I assumed this is a hardware issue caused by maybe an incompatible charger. Although I use this Choetech charger for over a month already without any issue whatsoever.
My question is.. Which part/s would be possibly damaged of using an incompatible charger? (battery, charging board?). HTC devices are no longer released in my country anymore so no HTC repair services are available. Sending it to country where I bought it for repair might take months so last option I'm thinking is to repair and replace defective parts myself.
Hope someone with HTC hardware expertise will help me...
Click to expand...
Click to collapse
While unplugged did you hold volume up and power for 30 seconds?
Sent from my HTC6545LVW using Tapatalk
dottat said:
While unplugged did you hold volume up and power for 30 seconds?
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
It isn't responding...
side_flip15 said:
It isn't responding...
Click to expand...
Click to collapse
With the 10, try power + vol up + vol down. A bit different than on previous models. The capacitive keys will blink several times, then the phone will reboot. If you need to get to download mode (or bootloader which you can access from download mode), switch to power + vol down immediately after the phone shuts down to reboot.
I had to use this method myself twice today while testing a beta ROM and getting a black screen after the flash.
xunholyx said:
With the 10, try power + vol up + vol down. A bit different than on previous models. The capacitive keys will blink several times, then the phone will reboot. If you need to get to download mode (or bootloader which you can access from download mode), switch to power + vol down immediately after the phone shuts down to reboot.
I had to use this method myself twice today while testing a beta ROM and getting a black screen after the flash.
Click to expand...
Click to collapse
Thanks but I already tried all possible combinations. It does not respond.
side_flip15 said:
Thanks but I already tried all possible combinations. It does not respond.
Click to expand...
Click to collapse
The capacitive buttons don't blink holding down all buttons (vol up and down plus power)? Crappy. It sounds like you've got a hard brick. After my response, I got black screen four more times and was able to get back running. Six times in total. If they are blinking, keep holding them down 'til reboot
The capacitive buttons don't blink holding down all buttons (vol up and down plus power)? Crappy. It sounds like you've got a hard brick. After my response, I got black screen four more times and was able to get back running. Six times in total. If they are blinking, keep holding them down 'til reboot
Click to expand...
Click to collapse
No response at all. It's a hardware issue I think.
Already contacted HTC SEA (Singapore.) They just redirect me to their HTC TW counterpart as my device came from Taiwan. Unfortunately, after days of trying to chat, no response from them until now . Really disappointing!
xunholyx said:
With the 10, try power + vol up + vol down.
Click to expand...
Click to collapse
No! The volume buttons are a rocker and if you hold both of them, you may break the button. There was a case review video that showed this happening (no idea which one; I've watched many).
You only need to press power + one of the volume keys (I don't remember which one, down I think...for download mode) to get the effect you described.
It worked when my phone was comatose from the PC BSODding during an RUU.
Rolo42 said:
No! The volume buttons are a rocker and if you hold both of them, you may break the button. There was a case review video that showed this happening (no idea which one; I've watched many).
You only need to press power + one of the volume keys (I don't remember which one, down I think...for download mode) to get the effect you described.
It worked when my phone was comatose from the PC BSODding during an RUU.
Click to expand...
Click to collapse
Incorrect, but I was too.
Vol up + down + power forces a reboot. I was responding after beers, and didn't realize/notice that he was trying to boot up from a powered down device. That's why I said as soon as it powers off to switch to power + vol down.
It won't break the buttons. It's the way that HTC has made the 10 to force reboot. I don't think they would do that if it would break the volume rocker.
Power + vol down from a powered off state should boot to download mode in the situation he is having.
xunholyx said:
Incorrect, but I was too.
Vol up + down + power forces a reboot. I was responding after beers, and didn't realize/notice that he was trying to boot up from a powered down device. That's why I said as soon as it powers off to switch to power + vol down.
It won't break the buttons. It's the way that HTC has made the 10 to force reboot. I don't think they would do that if it would break the volume rocker.
Power + vol down from a powered off state should boot to download mode in the situation he is having.
Click to expand...
Click to collapse
Tell htc to update their documentation then:
cf. http://www.htc.com/mea-en/support/htc-10/howto/722108.html
HTC 10 not responding?
If HTC 10 does not respond when you touch the screen or press the buttons, you can still restart it.
Press and hold the POWER and VOLUME DOWN buttons for at least 12 seconds. HTC 10 then restarts.
Click to expand...
Click to collapse
And another:
http://www.hardreset.info/devices/htc/htc-10/
Rolo42 said:
Tell htc to update their documentation then:
cf. http://www.htc.com/mea-en/support/htc-10/howto/722108.html
And another:
http://www.hardreset.info/devices/htc/htc-10/
Click to expand...
Click to collapse
And it works. Thanks for that.
When I tried this a few weeks ago when having issues, my phone didn't respond to it. I had to ask in the Venom Beta Hangouts chat what was up. I was told press both vol up and vol down + power, and that did work for me so I stuck with it. Maybe it was a problem with the situation I was in at the time.
Thanks for all your suggestions.. but none of them work.. the device does not respond..
So my pixel XL randomly hard bricked and won't turn on display any signs of life. I've tried routine troubleshooting and google support is of absolutely no help since it's out of warranty.
I wanted to sell it for parts on ebay but was wondering how can I wipe my data of it?
Is there a way to wipe the data off a bricked device?
Thanks
kurtcocaine said:
So my pixel XL randomly hard bricked and won't turn on display any signs of life. I've tried routine troubleshooting and google support is of absolutely no help since it's out of warranty.
I wanted to sell it for parts on ebay but was wondering how can I wipe my data of it?
Is there a way to wipe the data off a bricked device?
Thanks
Click to expand...
Click to collapse
I would say depends on whats bricked... If its the screen you should still be able to access the phone via adb. If its the motherboard its fried and thus likely nothing you can do.
adm1jtg said:
I would say depends on whats bricked... If its the screen you should still be able to access the phone via adb. If its the motherboard its fried and thus likely nothing you can do.
Click to expand...
Click to collapse
It just hard bricked.. doesn't turn on, doesn't do anything except intermittently vibrate when I hold down all 3 buttons.
kurtcocaine said:
It just hard bricked.. doesn't turn on, doesn't do anything except intermittently vibrate when I hold down all 3 buttons.
Click to expand...
Click to collapse
It charges ?
Phalanx7621 said:
It charges ?
Click to expand...
Click to collapse
Yes, it charges. I taped down the tree buttons overnight to make it keep vibrating and discharge. It was completely dead, then I plugged it in and it did recharge (started vibrating again and felt slightly warm).
kurtcocaine said:
Yes, it charges. I taped down the tree buttons overnight to make it keep vibrating and discharge. It was completely dead, then I plugged it in and it did recharge (started vibrating again and felt slightly warm).
Click to expand...
Click to collapse
Have you charged it up,then held down just the volume down and power button ?
Phalanx7621 said:
It charges ?
Click to expand...
Click to collapse
Yup, I've charged it and then tried that combination of buttons and every other combination. The only response I get is intermittent vibrations if I hold down power + vol up + vol down..
Thanks for your help!
kurtcocaine said:
Yup, I've charged it and then tried that combination of buttons and every other combination. The only response I get is intermittent vibrations if I hold down power + vol up + vol down..
Thanks for your help!
Click to expand...
Click to collapse
Not sure if this will help but I had this happen to mine. I just held down the power button, for a very long time, and I finally got it to boot. I think it was like 30 seconds or longer. Try that and see if you can get the screen back on.
Hope it works!
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
fredtre said:
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
Click to expand...
Click to collapse
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
lucky_strike33 said:
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
Click to expand...
Click to collapse
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
fredtre said:
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
Click to expand...
Click to collapse
This happened to me Was dead ended up doing RMA. SUCKS
matteosaeed said:
This happened to me Was dead ended up doing RMA. SUCKS
Click to expand...
Click to collapse
Really? Sh***
I can not use RMA
I’m outside USA
fredtre said:
Really? Sh***
I can not use RMA
I’m outside USA
Click to expand...
Click to collapse
Well, I have a suggestion. Leave the device to drain, then, charge it up for a little bit and try the combos again.
When my device was dying before, I was able to get it to respond by leaving it on the pixel stand. It actually could be a bug. I would suggest that you explain to google customer service the situation and tell them you can't return it. It could be as simple as doing something different.
Old trick from the droid incredible. Hold down power button while repeatedly plugging and unplugging the power cord. Worked for me and another xda member i suggested it to awhile ago when we thought our devices were bricked. That same small battery icon would flash from time to time for me also, thats how i knew it wasnt completley dead. Hasnt happened again since.
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
fredtre said:
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
Click to expand...
Click to collapse
Mine died last night while on my Pixel stand. I can turn it on but it won't stay on but for maybe 15-30 seconds then it turns itself off. It shows it's charging and that the charge is increasing. I've re-flashed system images, factory reset in TWRP, but I'm RMA.
I have had it plugged in all night, and tried the following ;
Hold power for 1 minute
Hold power and volume up for one minute
Hold power and volume down for one minute
Hold all 3 buttons for one minute
None of these worked.
I have plugged it into a PC but there is no connection.
Is there anything else I can do?
*EDIT* Fixed it! https://forum.xda-developers.com/showpost.php?p=83649851&postcount=7
Its dead phone. What do you want some magic to turn it on? If it dosnt want to turn it on its dead phone and you cant do anything about it.
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
TylerDurdenK said:
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
Click to expand...
Click to collapse
Pressing pwr + volume down or volume up won't turn on device.
You're not saying if device can enter to recovery nor fastboot or If your device is unlocked or not or if you have some screen as the logo or if you have some vibration, some led blinking, or if you let it charging with screen on (it must be screen burning) or if device was off while charging...
The phone has no sign of life. No led, no screen on. Nothing.
TylerDurdenK said:
The phone has no sign of life. No led, no screen on. Nothing.
Click to expand...
Click to collapse
Well, there is not much you can do here, it could be a damage at the hardware level, probably in the port charger or at emmc/motherboard.
Also the overcharging or the kernel panic produced for some overheating can make that device won't boot.
The only you should try at software level is this https://c.mi.com/thread-1479882-1-0.html
I fixed it! After replacing the charging port it still didn't work.
However I read somewhere that disconnecting then reconnecting the battery connector inside the phone would work so I tried that and it worked.
Phone back working fully.