Google play services & apps disappeared on arrival. - Google Pixel XL Questions & Answers

Here is the rundown;
I have arrived to the Dominican Republic and suddenly everything Google has disappeared. Google play services are gone and so has my camera with many more paid apps. I cannot sign in into my Pixel XL and get support as everything has just disappeared and settings crashes Everytime I try the "can't sign in" option.
Is this due to a different region not being supported or an actual mobile malfunction?
My phone is a Canada based phone, Marlin from Bell.

sirmiketr said:
Here is the rundown;
I have arrived to the Dominican Republic and suddenly everything Google has disappeared. Google play services are gone and so has my camera with many more paid apps. I cannot sign in into my Pixel XL and get support as everything has just disappeared and settings crashes Everytime I try the "can't sign in" option.
Is this due to a different region not being supported or an actual mobile malfunction?
My phone is a Canada based phone, Marlin from Bell.
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Click to collapse
Hello... Have you tried rebooting maybe? Manually reinstall it? You can download it from apkmirror: http://www.apkmirror.com/apk/google...s-10-2-98-440-146496160-android-apk-download/
Good luck...

Related

No access to paid apps after flashing cleanrom.. Help?!?

Hello everyone.. I have recently installed cleanrom 2.6 on my Nexus 7 2013. I live in the UK and now I can't access UK apps or any paid apps. Can someone help me out here please...
Thanks in advance!
That's all controlled on your Google account. Sign into it and you'll have all your paid apps still, you just need to open Google play and install them.
Sent from my Nexus 7
datallboy said:
That's all controlled on your Google account. Sign into it and you'll have all your paid apps still, you just need to open Google play and install them.
Sent from my Nexus 7
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I have signed into my Google account. All thats showing up when browsing the Play Store is free apps. Theres no sign of paid or UK apps. If I search all the popular apps nothing comes up. It's as if Google thinks I'm in a different country when I'm not. The same thing happened on my Neo x5 media box with a custom rom. When I use a VPN and select UK it will then bring up all the paid UK apps. As soon as I disconnect the VPN It goes back to free apps. Obviously I don't want to have to do this every time I use the Play Store, It's really fustrating..... So if anyone knows what the problem is please let me know!
duckyfuzz0121 said:
I have signed into my Google account. All thats showing up when browsing the Play Store is free apps. Theres no sign of paid or UK apps. If I search all the popular apps nothing comes up. It's as if Google thinks I'm in a different country when I'm not. The same thing happened on my Neo x5 media box with a custom rom. When I use a VPN and select UK it will then bring up all the paid UK apps. As soon as I disconnect the VPN It goes back to free apps. Obviously I don't want to have to do this every time I use the Play Store, It's really fustrating..... So if anyone knows what the problem is please let me know!
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I had the same problem a day or two ago, I rebooted my tablet and that seemed to fix it.
rob61280 said:
I had the same problem a day or two ago, I rebooted my tablet and that seemed to fix it.
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I've rebooted but it hasn't fixed it..Are you using a custom rom?
duckyfuzz0121 said:
I've rebooted but it hasn't fixed it..Are you using a custom rom?
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Click to collapse
I'm running stock rooted, but have seen the same thing on my N4 with CM11, it will likely fix itself in a day or so.

No Access to Google Search, Play Store over LTE

Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
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Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.

Two of my downloaded apps remain stuck at loading screen after google play install

Hi,
After successfully installing google play and updating to the latest play services everything is working perfectly, apart from the fact that two of my apps downloaded from the Amazon app store (TuneIn Radio and Crossy Road) now remain stuck on their loading screens. They were working before the google play install and I have uninstalled google play once to test it and they began working again. It appears that they stop working after the latest google play services update, as they continue to work initially after installing google play before updating play services. I've also tried uninstalling them and reinstalling them from the google play store instead of the Amazon app store and they still remain stuck at the loading screen. Does anyone have a fix for this? If so any help will be much appreciated.
Why not try installing them from the Play Store?
aenews said:
Why not try installing them from the Play Store?
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I have tried that but they both still remain stuck at the loading screen, do they work for you?
tune in radio
Tune in works fine on mine, though I have the pro version. Should be the same, I'd think. Crossy Road installed and plays fine.
miles650 said:
I have tried that but they both still remain stuck at the loading screen, do they work for you?
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TuneIn the free version that I installed from Google Play works fine for me. Clearing the cache and data before uninstalling, and deleting the apps from your Amazon account on their web site?
LNRrgB said:
Tune in works fine on mine, though I have the pro version. Should be the same, I'd think. Crossy Road installed and plays fine.
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ygaryo said:
TuneIn the free version that I installed from Google Play works fine for me. Clearing the cache and data before uninstalling, and deleting the apps from your Amazon account on their web site?
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Thanks for both confirming that they work on your fire phones. I have cleared the cache and reinstalled again but they still don't work, I even purchased Tunein radio pro from the google play store and even that won't load. I think i've found the problem, as it appears to be caused by updating to the latest google play services, as after uninstalling the google play packages, both apps begin to work again even once google play is initially installed again, but then they both cease to work following the latest google play services update to 7.5.71. Apart from those two apps everything else appears to be working fine and i've had no issues with the google play store itself. Could it be due to the fact that my fire phone has the O2 UK version of fire OS 4.6.1? As I never bothered installing the US unlocked version because the play store is functioning fine on the O2 UK version.
Just fyi, I have the same version Google Play services. I got the official system update over the air. And my phone is the unlocked US model, purchased directly from Amazon.
I had that issue with some of my apps because the play store tried to take ownership and I guess war broke out with the apps caught in between.
try uninstalling the apps, then take off automatic updates in the playstore settings, then reinstalling from the amazon store, this has worked for me in some cases but not all, neither can update whats app right now but since it's capable of updating itself it doesn't bother me.

Strange Google Play Services problem

Hi all.
I have an H815, bought (unlocked) two years ago in Switzerland when I worked at the UN, now back with me in Toronto.
(Carrier in Switzerland was "Yallo", in Canada it's "Public Mobile")
For the past few months, I have a "Unfortunately, Google Play Services has stopped" that occurs under a very specific circumstance and (as far as I can tell) nowhere else.
It happens when I am in Google Hangouts and try to send my location. Consistently and repeatedly.
Yet I have downloaded a GPS testing app; it appears to work fine, as do my map apps (Google Maps, Waze and Nokia Here).
I've tried everything: cleared cache and default apps, uninstalled and reinstalled apps and Services, and finally a hard wipe/reset. Still happens.
Any suggestions? Right now my only route left is to wait for the Nougat update and hope for the best.
(That is, assuming I get it; my phone has never been attached to a carrier, so I'd need to get my OTA directly from LG)
try flashing a new rom of same android version again?

Very Slow Play Store on Wifi

I got my new s20+ (UK version) today.
Unfortunately, google play store on wifi seems to be an absolute joke - if it downloads an app at all, it takes forever. It works fine on data but obviously a bit slower (as no 5G signal where I live yet).
I have reset the cache on google play store, services, services framework and download manager, logged out and back into google and done a factory reset - nothing fixes it.
Does anyone have any ideas as to how to restore the usual download speed? My Note 10+ works find (as did the s10+ before it ...)? Is anyone else experiencing this?
All other devices on the network are behaving exactly as I would expect them to.
it throttles speed if something else is downloading in the background
I picked up the same issue when I got my phone on the first day. I was setting up the phone and playstore was hectically slow or paused the whole time... As mentioned above it does throttle or pause playstore stuff when downloading other stuff in the back ground. Samsung store was doing updates and playstore paused/throttled the updates. When all was done, the playstore functioned normally

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