Random freeze and reboot, then bootloop - Nexus 5X Q&A, Help & Troubleshooting

Hi,
today i had a strange problem with my nexus 5x, I was on WhatsApp and studently my phone freeze and rebooted. After that it was stuck in a bootloop, I first tried to flash the recovery images but after the flash it was still bootlooping.
I tried to use a tool that WugFresh made, I used the “Soft-Bricked/Bootloop” mode to restore it. After 20 minutes of bootlooping it finally booted properly.
BUT after configuring the phone it freezes again and same as before, it bootlooped. This time I let the phone do his business and after a while it rebooted (20 minutes again)
After each reboot, the phone works fine for 20-30 minutes and freeze and reboot again. I tried to film, take pictures, watch videos on YouTube and it worked fine each times (it freezes after I wanted to skip an ad on YouTube).
I tried:
Restore multiple versions of android (the first release and the last one, I didn’t use a older version of Nougat)
Used the WugFresh to flash the images
Erases all the partitions with flashtool commands
I want to discharge completely the phone and charge it back again (I thought that the battery was the problem but because it freezes randomly it might be something else)
Don’t know if someone had the same problem.
Here are the logcat after the phone rebooted : http: // pasted . co / 9296e1ba
I'll try anyting you'll recommand
Thank's in advance

It is easier to write than read, right?
Dunno why everyone thinks that his problem is so special

Im having the same problem as yours. Started 5 days ago, after putting the phone to charge and gone shower. After it my phone was rebooted in the boot-password screen, already gone back to 7.1.1 (was 7.1.2 beta2), flashed O and no solution. Still bootlooping and booting correctly after 10minutes of bootloop. It works for 20-30 minutes or less and freezes again. Sometimes works for hours.
My thread: https://forum.xda-developers.com/nexus-5x/help/nexus-5x-getting-stuck-google-logo-t3580223
My phone is not at warranty time and Google cannot help me.

Related

Nexus 5X freezes and reboots

Hi,
yesterday, my phone started randomly freezing for about 10sec, and would then reboot. This happened every few minutes. I let it off, plugged in, all night, and today this was still happening.
I was running the latest PureNexus. I decided to try to clean flash, but couldn't access twrp ( After selecting recovery from the bootloader, the phone would just freeze and reboot ). I then flashed the latest android M factory image via fastboot. The flash went smoothly, but the phone still wouldn't boot ( same issue ). I can't reliably access the recovery ( the stock one ), as the phone reboots when it gets to the android icon with the warning sign ( even though sometimes I can get to the recovery, but can't select anything in the list, as it freezes and reboots ).
I'm running out of ideas, and would like to know if there's anything I can try before contacting LG?
Thanks !
Hey, i think you need to ask lg to replace your phone
Same issues in this thread

lg g3 keeps crashing & rebooting when using snapchat.

Hello
During the last 24 hours, my phone rebooted itself everytime I opened snapchat (something immediately,sometimes after 5-10 seconds). note: I didnt and still dont have this problem when the phone is charged.
I kept trying using snapchat till the phone started rebooting itself just by going into lockscreen (after couple of snapchat caused reboots) and once even rebooted twiced (without getting into lockscreen.
I took the battery out for a couple of hours and then rebooted the phone when charged. the phone didnt do any problems and I could use snapchat (same as before when the phone was charged.) but after a while when I unplugged it (no apps were open) it rebooted itself again.
now the phone is charged, and Im pretty stuck.
Any ideas guys?
Wipe cache n delvik in TWRP recovery if u dont have it wipe ur phone in recovery if it still persists u are going to flash a kdz file via lgflashtool 2014 in download mode

Device suddenly went into bootloop & won't come out (not 7.0)

Several days ago I was watching a livestream when my phone froze & suddenly went into bootloop. At this point I've tried all that I know to - I've flashed several different OS versions using the Nexus Root Toolkit, I've manually flashed 6.0.1 & 7.0 (not sure if 7.0 was a good idea to flash tho just because of what's been happening), and at this point I'm not even able to go to the recovery to manually do anything. At one point the phone did work, but it would constantly go back into bootloop for a few minutes before coming back out, but now it is simply stuck in bootloop. I was using Android 6.0.1, stock. The phone was rooted for awhile, but I eventually unrooted and went back to stock. I don't understand what happened, and everything I find on the internet about Nexus 5x bootloop is in relation to the 7.0 update, which I did not bother downloading (luckily lol). Is my phone gone forever? :/
I got my phone replaced some time ago as it also went into a bootloop mid usage. Flashing anything didn't help. My finding was, that the phone worked as long as it was cold. Leaving it off to cool down and putting it on a cooling pad helped for about 10 minutes. From what I understand, it may be a hardware issue.
Gesendet von meinem Nexus 5X mit Tapatalk
See the other threads on here that showed up within the last 1-2 Weeks regarding bootloop, bricked or QHSUSB. Chances are, it might very well be a hardware problem (bad soldering).
My nexus5x suddenly died 5 days ago (with no prior symptoms). Unlocked, no root, stock 7.0 november update.
I was able to turn it on once for ~3hrs after walking outside for 20 minutes, right after it first froze down/bootlooped.
Then it showed up as "QHSUSB_BULK" (8009?) when connected to a pc, but would not even start fastboot anymore.
I tried putting it in the freezer in a plastic bag for ~10 minutes. Fastboot worked, booting freezed inbetween; twrp would not let me enter security pattern.
So I let it rest for two days. Then decided to give it one more try by putting it on my radiator for 20 minutes (just warm, not hot! - please don't panic and make the situation even worse!)
Got it to boot up regularly and keep it on for ~20 minutes. So was able to do one last backup of msgs, imgs, etc. (while still on the radiator). Booted up successfully two more times, but with every decreasing on-time.
RMAing now through Google.

Soft-Bricked M9

I've had an M9 for 2-3. After the first year I got my phone, I installed a custom recovery and rooted it but later uninstalled root and custom recovery. It has been fine ever since except recently. Last month, my phone randomly crashed for the first time and got stuck in the infinite bootloop. It was as if everytime it tries to boot up, it crashed during it. If I hit the power, vol up, and vol down button, I make it to the screen with the option to go into recovery, download, etc. But when I actually try to go into either bootloader, recovery, or download mode from that menu, it crashes and goes back to the white htc logo. I've have gotten the phone to bootup a couple times by leaving it in the freezer as it tries to boot up but after using it for 1-5 minutes, it crashes again. If I don't use the phone at all, then it usually wont crash. After a day or 2, the phone fixed itself. Then one morning, my notifications got stuck together and my screen became unresponsive. So I took my death sentence and restarted my phone and now my phone has been doing the same exact thing for a week. I don't know how to fix this problem because getting it crashes trying to go into recovery and trying to do a factory reset is risky since it could crash during the reset. If also manage to make it into safe mode thinking maybe an application or virus is causing this but the phone crashed in SAFE MODE so I don't know what the problem is. I doubt there is any saving this phone because is probably a hard ware problem but who knows. Any help would be greatly appreciated!! Thank you.
Flash back to stock. Stock firmware fixes all sorts of issues.

LG G3 D855 blackscreen right after booting logo

Okay, so i have an LG G3 D855, few months ago it worked like a charm.. But then shortly after i started noticing random reboots everytime during using apps. Then it went in bootloop. I tried to turn it on again, entered recovery screen, choosed factory reset and it did, but then it went through the same process, random restart. Eventually stuck up in factory resetting screen. However i think i made mistake when the phone freezed in reset screen : pulling out the battery. later it lost its IMEI & kept heating up (probably tried to find its cellular framework of some sort).
Days passed, several factory resets has been done. Now the phone's at its worst state. It refused to get past the boot logo. everytime it finishes booting, the display just goes black, tried to plug usb charger, chargin indicator doesn't want to turn on, neither after i pulled out the battery. I have to leave it a few days to get it working again, but it keeps persisting.
Addition : The phone's also feels warm post the blackscreen.
Any thoughts whether can this be fixed or i have to replace something inside the phone's board?
thanks in advance.
Sussudioo said:
Okay, so i have an LG G3 D855, few months ago it worked like a charm.. But then shortly after i started noticing random reboots everytime during using apps. Then it went in bootloop. I tried to turn it on again, entered recovery screen, choosed factory reset and it did, but then it went through the same process, random restart. Eventually stuck up in factory resetting screen. However i think i made mistake when the phone freezed in reset screen : pulling out the battery. later it lost its IMEI & kept heating up (probably tried to find its cellular framework of some sort).
Days passed, several factory resets has been done. Now the phone's at its worst state. It refused to get past the boot logo. everytime it finishes booting, the display just goes black, tried to plug usb charger, chargin indicator doesn't want to turn on, neither after i pulled out the battery. I have to leave it a few days to get it working again, but it keeps persisting.
Addition : The phone's also feels warm post the blackscreen.
Any thoughts whether can this be fixed or i have to replace something inside the phone's board?
thanks in advance.
Click to expand...
Click to collapse
Reflash with lgup.
Remove the SIM card and the memory card. try again. Full wipe system data ...
I've had the same problem. I've tried. Worked
found the problem. memory card
EDIT: Some kind of voodoo happened right now! I was about to unbrick again and wanted to give the phone a try to boot before. And it did! So no problem at the moment, but still a strong feeling of uncertainty...
EDIT: Phone is still randomly rebooting and gets stuck in bootloops
-----
Hej guys, I really need your advice,
but first things first: Thank you very much for all of your wonderful work on custom roms and further support of older devices. I've been reading here for a few years now and was more or less happy to have up-to-date-roms for some of my phones.
Now I'm facing quite the same problem like OP did / does. Everything started with me, following this guide to root my D855 (coming from stock rom) and flash TWRP: you tube.com/watch?v=8VOgM3jLas4 (Note: The guide told me to flash "3__HacerPermisivo.zip" for updating the kernel, which I did.)
Next, I flashed a newer version of TWRP ("twrp-3.2.3-0-d855.img") than the one provided in "2__AutoRecMMD855.apk" by the guide above. I wiped dalvik and cache and after that, I flashed "lineage-15.1-20190410-nightly-d855-signed.zip", wiped dalvik and cache again and flashed "open_gapps-arm-8.1-pico-20190411.zip". I wiped dalvik and cache again and told TWRP to reboot.
Here is, where problems began to occur. The phone got into a bootloop, showing up the LG splash screen again and again instead of booting into LOS correctly and set it up. At some point I decided to remove the battery. When I did, at the same time LOS was just going to load, which I saw because of its beginning boot animation. So I screwed it up right at the wrong moment, I guess.
From here, the phone bootlooped every time, I wanted it to start. No battery acrobatics helped and on top I couldn't get it into recovery mode. Any attempts ended in bootloops. I think, this might be what is called a brick / to brick your device, isn't it? I found this guide to unbrick a D855 and followed its steps: open -freax.fr/guide-unbrick-your-lg-g3/
Believe me, it was a real pain in the ass! Because of me, messing up something or the phone getting stuck into a bootloop during the unbrick process, I had to do it 4 to 5 times until success... I have to say: I didn't follow the last steps beginning from "Root". Instead, I followed the guide from the beginning of my post.
Finally, I got "lineage-15.1-20190410-nightly-d855-signed.zip" and "open_gapps-arm-8.1-pico-20190411.zip" to run. I set it up and began to load some of my apps of my Play Store collection. While downloading, the phone froze, crashed and began to bootloop, from here unable to boot normally or to get into recovery mode. So I unbricked and flashed again (again several times because of bootloops before LOS first set up). When I got it to work again, I was able to install my apps without being trolled by the phone again. But scrolling through the eBay app froze the phone and it began bootlooping again...
You can believe me, I was about to throw the D855 against the hardest piece of wall, I could possibly find in my rage. The reason why I didn't give up at this point is, that I LOS-rommed two other D855s just a few days before. Those were my mom's and my girlfriend's and they work fine until today. I bought this third one for myself, because I was impressed, how good LOS worked on the D855s. On top I wanted to get rid of my Samsung Galaxy S4 (GT-I9515), because LOS kinda sucks on it, but this is another story...
So I figuered that the earlier LOS version I used for the women's phones, could solve the problem. So I unbricked again and flashed "lineage-15.1-20190327-nightly-d855-signed.zip" and "open_gapps-arm-8.1-pico-20190329.zip". And hell yeah, that did work! No bootloops, eBay worked fine, just everything was as I loved it on the other phones, I flashed. Until tonight. I've been lucky for almost two days, but tonight this happened: I plotted a route in Google Maps and saved it as a shortcut on my homescreen. I closed Maps and tapped the route icon. Freeze - crash - bootloop - no recovery mode! I wanted to start crying, because Maps has already worked fine yesterday. And it still does on the other two phones, which run exactly the same rom...
So now, I'm sitting here, not knowing what can be done further. I'm not a programmer / developper or any of those cracks providing us the newest software for old phones. So I just can do wild guesses. Maybe the moment I removed the battery the very first time after flashing messed something up very deep inside the phones internals and it can not be cured any more. Maybe some of you guys have experienced similar things and know a tweak or a simple step, I forgot. Anyway, I hope I can use my phone on LOS some day which I bought especially for this case.
Keep up the great work, folks!
Greets
I ordered a new mainboard. It should arrive within 3 weeks. I'll keep you updated.

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