Nexus 5X freezes and reboots - Nexus 5X Q&A, Help & Troubleshooting

Hi,
yesterday, my phone started randomly freezing for about 10sec, and would then reboot. This happened every few minutes. I let it off, plugged in, all night, and today this was still happening.
I was running the latest PureNexus. I decided to try to clean flash, but couldn't access twrp ( After selecting recovery from the bootloader, the phone would just freeze and reboot ). I then flashed the latest android M factory image via fastboot. The flash went smoothly, but the phone still wouldn't boot ( same issue ). I can't reliably access the recovery ( the stock one ), as the phone reboots when it gets to the android icon with the warning sign ( even though sometimes I can get to the recovery, but can't select anything in the list, as it freezes and reboots ).
I'm running out of ideas, and would like to know if there's anything I can try before contacting LG?
Thanks !

Hey, i think you need to ask lg to replace your phone
Same issues in this thread

Related

This doesnt quite seem like a boot loop... Help?

So my phone has been perfect for over a year. Within the first month of owning it I rooted, installed TWRP, and jumped on CM13. Been updating nightlies all year long once every week or so and enjoying the phone. Its really been perfect. Tonight after work I jump in my car, throw it on my car charger, and drive home. When I get home I notice for some reason I have no cell service (Emergency Call Only) so I reboot. That was the end. The reboot got stuck on the CM boot screen flashing the circle out around the CM face over and over and over. So, I pop the battery, try again, same thing.
Well, being that I have rooted and flashed for years now I figured Id wipe dalvik and cache. Tried that, same thing. Did a full wipe and reinstalled the nightly from my SD card. This time I thought I made progress as it set up all the apps. Then it just hangs on "starting apps" and then it sits there forever. Never boots. Doesnt loop or restart or anything, just says its starting apps.
So, jump on here and find the bootloop issue. My serial is 505x so I was wondering if maybe thats my issue. Decide to download the all in one flash zip from here...
http://forum.xda-developers.com/tmobile-g4/development/stock-h811-20i-images-kdz-flashable-t3308227
and I flash that. Stock rom works without any issue. Fired it up, logged in, no problems. Huh. Do a restart and even though I flashed that file it still shows bootloader unlocked as the LG logo comes up, and boots into TWRP as normal as well. Figured well I flashed a stock rom, lets give CM13 a try again. I download a fresh nightly through my pc and transfer it over via usb so I know its good. Full wipe, flash, reboot, hangs at "starting apps" again.
Now I am lost. The stock rom sucks and my love for this phone is based around what it is with CM installed. Am I missing something here? I really want to get back to CyanogenMod and away from the clunky slow stock rom.
Any input is greatly appreciated. Thank you all.
EDIT: Well went through the Android setup steps after flashing the stock rom so I would have a phone until this was all figured out. Turned out its not working. After setup I am not getting "Process System Isn't Reponding: wait or close" No matter what I do the phone is so slow or laggy I cant use it. Its trying to download my apps and restore my phone from my Google account but it just hangs up. No idea what to do at this point. Is my kernel messed up? Its a totally clean flash. What the heck. 3am, I give up, hopefully someone has insight in the morning. Thank you all.
ride1226 said:
So my phone has been perfect for over a year. Within the first month of owning it I rooted, installed TWRP, and jumped on CM13. Been updating nightlies all year long once every week or so and enjoying the phone. Its really been perfect. Tonight after work I jump in my car, throw it on my car charger, and drive home. When I get home I notice for some reason I have no cell service (Emergency Call Only) so I reboot. That was the end. The reboot got stuck on the CM boot screen flashing the circle out around the CM face over and over and over. So, I pop the battery, try again, same thing.
Well, being that I have rooted and flashed for years now I figured Id wipe dalvik and cache. Tried that, same thing. Did a full wipe and reinstalled the nightly from my SD card. This time I thought I made progress as it set up all the apps. Then it just hangs on "starting apps" and then it sits there forever. Never boots. Doesnt loop or restart or anything, just says its starting apps.
So, jump on here and find the bootloop issue. My serial is 505x so I was wondering if maybe thats my issue. Decide to download the all in one flash zip from here...
http://forum.xda-developers.com/tmobile-g4/development/stock-h811-20i-images-kdz-flashable-t3308227
and I flash that. Stock rom works without any issue. Fired it up, logged in, no problems. Huh. Do a restart and even though I flashed that file it still shows bootloader unlocked as the LG logo comes up, and boots into TWRP as normal as well. Figured well I flashed a stock rom, lets give CM13 a try again. I download a fresh nightly through my pc and transfer it over via usb so I know its good. Full wipe, flash, reboot, hangs at "starting apps" again.
Now I am lost. The stock rom sucks and my love for this phone is based around what it is with CM installed. Am I missing something here? I really want to get back to CyanogenMod and away from the clunky slow stock rom.
Any input is greatly appreciated. Thank you all.
EDIT: Well went through the Android setup steps after flashing the stock rom so I would have a phone until this was all figured out. Turned out its not working. After setup I am not getting "Process System Isn't Reponding: wait or close" No matter what I do the phone is so slow or laggy I cant use it. Its trying to download my apps and restore my phone from my Google account but it just hangs up. No idea what to do at this point. Is my kernel messed up? Its a totally clean flash. What the heck. 3am, I give up, hopefully someone has insight in the morning. Thank you all.
Click to expand...
Click to collapse
You really have to investigate by adb. Look into the dmesg output and logcat as well. Maybe your sdcard is corrupt or 100 other issues are possible as well. What device do you own? H811? unlocked?
.
I have rooted my lg g4 h811 and am trying to flash cm 14, after flashing it through twrp, my phone stuck in bootloop. i try o put it in recovery but it only gives me factory reset option which i did several times but still stuck on bootloop. what should i do?
kunate said:
I have rooted my lg g4 h811 and am trying to flash cm 14, after flashing it through twrp, my phone stuck in bootloop. i try o put it in recovery but it only gives me factory reset option which i did several times but still stuck on bootloop. what should i do?
Click to expand...
Click to collapse
There are several users reporting that the latest cm version bootloop the best option is to start in download mode and Flash with LGUP Stock ROM.
You could also try to boot into Download Mode and then flash the latest twrp and then Boot into Factory Reset Mode again

Random freeze and reboot, then bootloop

Hi,
today i had a strange problem with my nexus 5x, I was on WhatsApp and studently my phone freeze and rebooted. After that it was stuck in a bootloop, I first tried to flash the recovery images but after the flash it was still bootlooping.
I tried to use a tool that WugFresh made, I used the “Soft-Bricked/Bootloop” mode to restore it. After 20 minutes of bootlooping it finally booted properly.
BUT after configuring the phone it freezes again and same as before, it bootlooped. This time I let the phone do his business and after a while it rebooted (20 minutes again)
After each reboot, the phone works fine for 20-30 minutes and freeze and reboot again. I tried to film, take pictures, watch videos on YouTube and it worked fine each times (it freezes after I wanted to skip an ad on YouTube).
I tried:
Restore multiple versions of android (the first release and the last one, I didn’t use a older version of Nougat)
Used the WugFresh to flash the images
Erases all the partitions with flashtool commands
I want to discharge completely the phone and charge it back again (I thought that the battery was the problem but because it freezes randomly it might be something else)
Don’t know if someone had the same problem.
Here are the logcat after the phone rebooted : http: // pasted . co / 9296e1ba
I'll try anyting you'll recommand
Thank's in advance
It is easier to write than read, right?
Dunno why everyone thinks that his problem is so special
Im having the same problem as yours. Started 5 days ago, after putting the phone to charge and gone shower. After it my phone was rebooted in the boot-password screen, already gone back to 7.1.1 (was 7.1.2 beta2), flashed O and no solution. Still bootlooping and booting correctly after 10minutes of bootloop. It works for 20-30 minutes or less and freezes again. Sometimes works for hours.
My thread: https://forum.xda-developers.com/nexus-5x/help/nexus-5x-getting-stuck-google-logo-t3580223
My phone is not at warranty time and Google cannot help me.

random infinite bootloop.

Hello there
After my phone randomly rebooted while watching a video it ran into a bootloop.
I had been running LineageOS for the past couple of months and everything was fine up until yesterday.
I have tried restarting, and everything and only managed to reflash twrp via adb and force it to boot into twrp, but now it's stuck booting into that.
when I try to boot into lineage I only see the boot animation of lineage that never stops, and when I boot into twrp I see the boot screen of that, which never stops.
I've let the phone do its thing for so long that it has run out of power, so it's not something that just takes a long time. I feel like this thing is completely bricked now.
Anyone maybe got a solution? Any help would be appreciated.
Hi,
Think I might have the same issue, except I didn't flash or modify anything on the phone. I'm running all stock ROM and all the rest.
Stuck in a bootloop in recovery mode. Mini partition does not recognise the phone. Same with QPST. QComDloader does, but only for a few seconds, so whatever I try it's not fast enough before the next reboot...
Whats are the options? I don't want to have to send it back to China

Soft-Bricked M9

I've had an M9 for 2-3. After the first year I got my phone, I installed a custom recovery and rooted it but later uninstalled root and custom recovery. It has been fine ever since except recently. Last month, my phone randomly crashed for the first time and got stuck in the infinite bootloop. It was as if everytime it tries to boot up, it crashed during it. If I hit the power, vol up, and vol down button, I make it to the screen with the option to go into recovery, download, etc. But when I actually try to go into either bootloader, recovery, or download mode from that menu, it crashes and goes back to the white htc logo. I've have gotten the phone to bootup a couple times by leaving it in the freezer as it tries to boot up but after using it for 1-5 minutes, it crashes again. If I don't use the phone at all, then it usually wont crash. After a day or 2, the phone fixed itself. Then one morning, my notifications got stuck together and my screen became unresponsive. So I took my death sentence and restarted my phone and now my phone has been doing the same exact thing for a week. I don't know how to fix this problem because getting it crashes trying to go into recovery and trying to do a factory reset is risky since it could crash during the reset. If also manage to make it into safe mode thinking maybe an application or virus is causing this but the phone crashed in SAFE MODE so I don't know what the problem is. I doubt there is any saving this phone because is probably a hard ware problem but who knows. Any help would be greatly appreciated!! Thank you.
Flash back to stock. Stock firmware fixes all sorts of issues.

Nexus 5X DEAD/Bootloop

My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
Same Problem here! Running 8.1 and tap Uppdate Chrome and Alexa App, that the Phone freez and Reboot. After reboot he try to load the apps but freez. Now it wont boot to system and recovery say no command. When i now will enter Recovery the Phone reboots.
No open bootloader and no root. Stock 8.1 Rom from Google
Edit: Try to start Phone in Secure Mode (When Google Logo Popps up press Volume -) Say the System is Corrupt and do a Factory Reset. After Reset the Phone stuck on Boot too
Edit Edit: OK think thats the CPU Hardware Bug. Phone dont start anymore...
keltemp said:
My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
Click to expand...
Click to collapse
My daughters phone just started doing the same thing this morning. Haven't gone through any tests yet, but it is constantly restarting. Can't get it to go into recovery through normal means.

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