G3(D855) Blue screen error - G3 Q&A, Help & Troubleshooting

I went to my technician already twice but the blue screen keeps coming back. I need to go back every week as the technician heats the soc with some paste I suppose. After one day of usage it goes back to blue screen then the phones becomes dead. Is there any fix for this? :crying:
Thank you for the help guys.

Replace the motherboard or heat it up with a iron

Motherboard is quite expensive. Do I need to put thermal pads as this heating method seems to fix the error temporarily.

Hiyaslalabs said:
Motherboard is quite expensive. Do I need to put thermal pads as this heating method seems to fix the error temporarily.
Click to expand...
Click to collapse
Yes definitely try putting thermal pads or plastic. Heating the motherboard is only a final temporary solution, most useful for just backing up data off the device.

engmia said:
Yes definitely try putting thermal pads or plastic. Heating the motherboard is only a final temporary solution, most useful for just backing up data off the device.
Click to expand...
Click to collapse
So if I put a thermal pad how long would the device work?Thanks

Hiyaslalabs said:
So if I put a thermal pad how long would the device work?Thanks
Click to expand...
Click to collapse
I don't know.
It might work for a long period of time, it might not.
If it works you can hope for the best and if you want to prolong the life of the phone, make sure you are not stressing the phone and using it while overheated.

engmia said:
I don't know.
It might work for a long period of time, it might not.
If it works you can hope for the best and if you want to prolong the life of the phone, make sure you are not stressing the phone and using it while overheated.
Click to expand...
Click to collapse
One thing I noticed also when I did the paper trick by putting a piece of paper on the left side of the camera the phone works for awhile too. Any reason for this why it works?

Hiyaslalabs said:
One thing I noticed also when I did the paper trick by putting a piece of paper on the left side of the camera the phone works for awhile too. Any reason for this why it works?
Click to expand...
Click to collapse
The problem is caused by bad quality solder and a phone that tends to go very hot. If you use your phone often while hot, the bad quality solder with the chip mess up after a while and causes you to lose connection.
The pressure you're putting with the paper clip or plastic helps restore the connection by pressing on the chip.
Thermal pad is best since it helps with the cooling also. Avoid metal since they conduct electricity and might interfere with the radio signals.

Related

Q: ARC S is rebooting it self regulary

My wife arc s has lost its brain. Just week ago has started rebooting itself. Phone has some apps and toked play market. Tried extra rebooting, changed battery, yesturday even root and costum rom(same as my arc s) Loced bootloader. Phone has ics and stock kernel. today wife said she saw 3-4 reboots.Just in the eye its shut down and starting up.
What to do or need to go service?
ALL DONE- peace of paper helped
Hey..
did u solve the problem..??
Cuz one of my friend is also having such problem with arc S
Can u tell me how u solved it..
Kajendran said:
Can u tell me how u solved it..
Click to expand...
Click to collapse
READ the last line.
XperienceD said:
READ the last line.
Click to expand...
Click to collapse
The last line means he add a piece of paper between the battery and battery cover doesn't it?
Its been long time, but problem does not solve paper. We send it service. Had replaced camera and scews. All most 5 months now and not any self restart after that. So something in camera has burnd out. My wife used phone as baby monitor. If baby sleep, then was some app with she got able to look in web. Possible long time open camera has burn something
rennu21 said:
Its been long time, but problem does not solve paper. We send it service. Had replaced camera and scews. All most 5 months now and not any self restart after that. So something in camera has burnd out. My wife used phone as baby monitor. If baby sleep, then was some app with she got able to look in web. Possible long time open camera has burn something
Click to expand...
Click to collapse
Prolonged use of wifi or mobile data will cause your phone to heat up. Once it becomes too hot, it will turn itself off to prevent damage to the motherboard of your phone. It's not that there's a bug or software problem, it's a safety feature.
僕のLT18iから送られてきた
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Etra76 said:
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Click to expand...
Click to collapse
But I don't have that kind of problem with my phone... Most of my phone's random reboots so far are either phone too hot or when I drop it accidentally...
僕のLT18iから送られてきた
Etra76 said:
Although the heat problem described above might be true, i had my Arc S rebooting itself at random even when it was cold.
The piece of paper trick works for me, i have a little strip of 0.5mm thick paper on the bottom of the battery, pushing the battery against the connectors at the top. Had no random reboots for months now.
Click to expand...
Click to collapse
Paper made a little bit better, but still reboots- in numbers what we saw was 15 without paper and with paper arround 10 per day. After camera replacment 0 reboots in 6 months for sure

Screen flickering fix SUCCESSFUL!!!

Hello everyone,
I've had my G3 D855 which I have been using for 16 months. Bought it brand new on eBay and everything was going well until a month ago when the screen flickering began.
Tried every trick on YouTube or Google but from last week, it got so bad that I'll be lucky to have it working for 5 minutes in 24 hours.
Being a tech enthusiast, I decided to take the bull by the horn. I decided to either end up fixing it or giving it a proper burial.
After careful and logical study of hardware and software, I reached a conclusion that the problem is hardware related.
Which took me to options like ambience sensor, screen connector, battery, processor among others.
Started by eliminating the suspects from the ones easier to handle like battery, inspection of screen connector and flex etc.
SOLUTION
I do recall that many people recorded success with using paper or any other thing to press down the connectors for camera and ambience/proximity sensors (which in turn adds pressure to the big chip at the back(processor).
Since my phone has fallen countless times (at times from a distance), I assumed some components must have partially detached from the motherboard and cause the issue.
So I got a friend's soldering rework station heat gun and soldering paste.
1. Applied paste to the two connectors for the screen as shown on the first image below and reheated them properly then allowed it to cool.
2. Applied paste generously to the main chip(processor) as shown on the second image below and fired it up before letting it also cool down.
Remember that my screen refused to open throughout the day, haven't been able to use it for almost three days. Once I coupled it and started, walah! :laugh:
Not a flicker, not even once and I'm 13 hours still counting but I believe the problem has been fixed (fingers crossed lol) + I used the phone to type and send this.
I advise you try it but be careful not to shift or move the components being heated so as not to displace them and also reach out to as many people as possible cos there are thousands with the issue and I didn't make a video for YouTube as I didn't know it'll work.
So, good luck to you all:good::good::good:
NB:
Just posted a VIDEO https://youtu.be/tP0ds01ML9I
Please if this works for you or someone else, do leave a comment. Also, if you run into any issue(s), let me know so we'll work it out.
Don't know if the moderators can care to make this thread sticky, it's too valuable to be buried down the heap...
So maybe this flickering issue is due to CPU/GPU overheat, thermal paste appliance seems to be a good option... I'll get my hands on a G3's motherboard with this issue and apply this mod. Will post the results :good:
siredux said:
So maybe this flickering issue is due to CPU/GPU overheat, thermal paste appliance seems to be a good option... I'll get my hands on a G3's motherboard with this issue and apply this mod. Will post the results :good:
Click to expand...
Click to collapse
Not just putting thermal paste but heating the processor back is the key
My advise to those who don't have heat gun or soldering paste is to go to any good technian who has a heat gun in his workshop and let him do it for you. Just show him the places and give him something when he's through. If he's a phone repair person, all the better as he'll know the best technique to apply.
People have had success baking the motherboard in the oven for 10 minutes to fix potential soldering issues with components. At the moment I have used the piece of paper method and it has worked great but will need to use a more permanent method as I plan on selling it.
I've tried the paper method on the adapter near the camera, and, now the display works fine , but my wifi signal strength is lowered. I used to get an excellent signal strength on using wifi at any rooms in my home but now I get excellent signal strength only when I am using wifi near my router.
This sounds very promising and I'm very eager to try this! But I am unfortunately confused, where exactly am I putting the paste on these 3 parts?
Pieddog said:
This sounds very promising and I'm very eager to try this! But I am unfortunately confused, where exactly am I putting the paste on these 3 parts?
Click to expand...
Click to collapse
You'll put the paste over the connectors and the edges where the connectors are soldered to the motherboard then heat.
As for the processor, you put a good amount right on it & as you heat the processor, the paste will melt and drop on the side of the processor to enhance the contact with the motherboard.
ie. You'll put the paste right in the area I circled with red on the attachment pics above.
zayidhs said:
You'll put the paste over the connectors and the edges where the connectors are soldered to the motherboard then heat.
As for the processor, you put a good amount right on it & as you heat the processor, the paste will melt and drop on the side of the processor to enhance the contact with the motherboard.
ie. You'll put the paste right in the area I circled with red on the attachment pics above.
Click to expand...
Click to collapse
Hmm okay thanks, I'll have to go buy a heat gun, they seem pretty cheap. Hopefully I can get this done over the weekend, will report back
siredux said:
So maybe this flickering issue is due to CPU/GPU overheat, thermal paste appliance seems to be a good option... I'll get my hands on a G3's motherboard with this issue and apply this mod. Will post the results :good:
Click to expand...
Click to collapse
Check out the video
burgess_boy said:
People have had success baking the motherboard in the oven for 10 minutes to fix potential soldering issues with components. At the moment I have used the piece of paper method and it has worked great but will need to use a more permanent method as I plan on selling it.
Click to expand...
Click to collapse
Check out the video
Pieddog said:
Hmm okay thanks, I'll have to go buy a heat gun, they seem pretty cheap. Hopefully I can get this done over the weekend, will report back
Click to expand...
Click to collapse
Check out the video
Salman4701 said:
I've tried the paper method on the adapter near the camera, and, now the display works fine , but my wifi signal strength is lowered. I used to get an excellent signal strength on using wifi at any rooms in my home but now I get excellent signal strength only when I am using wifi near my router.
Click to expand...
Click to collapse
Check out the video
zayidhs said:
Check out the video
Click to expand...
Click to collapse
please share the link to video ??
what video? did anyone try this method tho and it worked or not?
Salman4701 said:
please share the link to video ??
Click to expand...
Click to collapse
The link is in the post, I added it
Youssef mo7a said:
what video? did anyone try this method tho and it worked or not?
Click to expand...
Click to collapse
Check the link in the post. Only 6 people have tried with 100% success. They all gave me feedback
https://youtu.be/tP0ds01ML9I
i'm going to subscribe this thread for my future references if my G3 does flickering too..
thanks for sharing this useful tips anyway
Sent from my LG G3 F400L using your data connection.
zayidhs said:
Check out the video
Click to expand...
Click to collapse
Thanks mate, will do!

People who experience lcd problems, check this post!

After lots of research, i finally found a solution and the cause of the problem
The dark display/vertical lines/fading is caused by motherboard.(only if the LCD is fresh bought)
After some hours, i found that the solder was "lost" and it must be reflowed!
After you reflowed the solder from the SoC, place thermal paste with Thermal pad in order to keep it fixed and cool.
*Who's the trouble maker?*
The SoC heats up pretty bad. And that's the cause. Using your phone when it's too hot, it makes the solder loose.
Using thermal paste + thermal pad after reflowing will keep the motherboard cool and it will stop the solder to "loose"
*For people who don't have money for reflow"
There's a trick called "Iron Method"
The video is in spanish, but all you have to do is to put the iron at medium (10-15 minutes) or high (5-10 minutes) on the pins.
Video:
https://youtu.be/tAq16lPT9s0
Attention!!!
DO NOT BAKE YOUR MOTHERBOARD!
It's a temporaly fix and it cause harm rather than good.
And how did you reflow?
西村大一 said:
And how did you reflow?
Click to expand...
Click to collapse
I went to a service
Johnny TDN said:
I went to a service
Click to expand...
Click to collapse
That is the proper way, yes, but for the people who don't have money to go to a service or don't have one in their city, the oven method is still a viable option.
西村大一 said:
That is the proper way, yes, but for the people who don't have money to go to a service or don't have one in their city, the oven method is still a viable option.
Click to expand...
Click to collapse
The oven method is a "live or die" for the motherboard. It either fix it or kill it
There is a method using iron. I used it on mine and it didn't break it. It "healed it" with 10%
Flickering and fade got fixed, as well as black display. If i keep going, it will fix the vertical lines too.
In conclusion , the solder is the fault one.
Both methods sound like just a temporary solution, most useful for getting your data out.
If it works for you, lucky you, but keep in mind this is just a temporary solution.
If it works for you for more than a longer period of time, than you're extremely lucky.
I have the same problem. So what would be a permanent fix solution other than resoldering the cpu to the motherboard?
Babakkardan said:
I have the same problem. So what would be a permanent fix solution other than resoldering the cpu to the motherboard?
Click to expand...
Click to collapse
A new motherboard imo

Strange Lg G3 (D855) issue

Hi all,
Firstly apologies for the long post but I feel the more information I can supply the better diagnosis might be made.
I was recently given an LG G3 D855 16GB/2GB phone which has a very intermittent issue of rebooting and throwing a blue screen, notably it seems after I run any app updates. I have so far done the following to try to fix it:
1: I managed to get it working long enough to get all my friend's pics and movies etc off, then performed a factory reset using vol down and power button. Phone booted up fine, I could proceed through the setup options. Took it to work and using LG PC suite upgraded to Marshmallow. No issues.
2: Updated two apps from Playstore, rebooted and got a blue screen and reboot, but eventually it came right again and I was able to use it for a while.
3: Ran another update from Playstore and got a blue screen before the update was even installed. Left it alone for about an hour with the battery out then booted up and did a factory reset again with back buttons. All good, ran through setup no issues.
4: After using it for a few days I decide to try to update again, and again blue screen and reboot. This time did not come right even after leaving it.
5: Downloaded KitKat TOT and DLL files for my specific area or zone, South Africa, and managed to get the phone into download mode then used LG Flash Tool v 1.8.1.1023 to install ROM from TOT file. All went well. No issues at all.
6: Used for about a week then upgrade to Lollipop via LG PC Suite. Again, no issues whatsoever.
7: Next day decide to do updates, updates went fine until I rebooted then blue screen, followed by green screen with the demigod kernel crash message and reboot. However, I just left it to do its reboots and after about 5 or 6 times it booted up and stayed running.
8: This past Monday I upgraded to Marshmallow using LG PC suite, no issues whatsoever.
9: Yesterday I ran one update and rebooted, blue screen and rebooting. Took battery out and left it for about an hour again, put battery back in and did factory reset using back buttons.
10: As of right now phone is functioning perfectly again.
I must mention the following:
1: I can install any app that gets wiped when doing a factory rest, like WhatsApp, Nine Email, GBoard etc with no issue whatsoever.
2: The battery is fine as far as I can tell, it lasts about 3/4 of the day under normal to heavy usage and is not swollen at all.
3: The Phone NEVER gets hot at the back, even when rebooting constantly or throwing a blue screen.
4: As far as I know it has not been dropped.
5: It is protected by the LG QuickCircle case with QI charging back.
My question after all this is, could this be a hardware (Motherboard) issue or is it software somehow? I really like this phone when its working correctly so would love to be able to use it with no worries.
Any guidance at all from the wonderful smart people here at XDA will be highly appreciated!
Thank you for your time and patience!
Blue screen is, I think related to SSD losing some contact with motherboard. You need to open the device, get the motherboard out and put 0.5 mm thermal pad on the SSD (under the EMI shield) and put the shield back. Then take a 1mm thermal pad, or 0.5 depending on your preference but I highly recommend a 1mm one to reduce the risk of running into screen fading issue, and put it on the RAM chip. Put everything together and screw the upper screws tight so that pressure is made to the chips.
You can also apply heat to the chip beforehand, while applying some pressure. In that case, I recommend you to put something on the other side, on the RAM chip so that on both chips pressure is made while the heat is being applied. You can use hair dryer but shield the rest of the boad with some aluminum foil. Try only the thermal pads first tho.
more info: https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
xfim said:
Blue screen is, I think related to SSD losing some contact with motherboard. You need to open the device, get the motherboard out and put 0.5 mm thermal pad on the SSD (under the EMI shield) and put the shield back. Then take a 1mm thermal pad, or 0.5 depending on your preference but I highly recommend a 1mm one to reduce the risk of running into screen fading issue, and put it on the RAM chip. Put everything together and screw the upper screws tight so that pressure is made to the chips.
You can also apply heat to the chip beforehand, while applying some pressure. In that case, I recommend you to put something on the other side, on the RAM chip so that on both chips pressure is made while the heat is being applied. You can use hair dryer but shield the rest of the boad with some aluminum foil. Try only the thermal pads first tho.
more info: https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
Click to expand...
Click to collapse
Hi and thank you for your reply. I hear what you are saying about the SSD but my question is why only very erratically and why only when I do updates? The phone works flawlessly with calls, watching movies, doing email, using WhatApp. The ONLY time I have issues that I can ascertain is when I do updates.
marcd2015 said:
Hi and thank you for your reply. I hear what you are saying about the SSD but my question is why only very erratically and why only when I do updates? The phone works flawlessly with calls, watching movies, doing email, using WhatApp. The ONLY time I have issues that I can ascertain is when I do updates.
Click to expand...
Click to collapse
I suppose because updates require a lot of storage I/O so it heats up more and that causes the solder to expand enough to trigger the cracked connection to do its job lol. It also heats up the CPU more than updating system over PC. Thermal pads are cheap. You can, however use aluminum foil just for the test but thermal pads are safer to use.
xfim said:
I suppose because updates require a lot of storage I/O so it heats up more and that causes the solder to expand enough to trigger the cracked connection to do its job lol. It also heats up the CPU more than updating system over PC. Thermal pads are cheap. You can, however use aluminum foil just for the test but thermal pads are safer to use.
Click to expand...
Click to collapse
Hi and thanks again for your reply. Well, I can tell you that it is getting worse, I had random reboots and one or two blue screens for no reason, other than just normal usage. I went to the link you provided but the links in that original post to the images no longer work, however I did find the images so just need to ask, what you refer to as the SSD is that the Sandisk 16GB SDIN9DW4 memory as in the image attached?
That is correct. It is an emmc 5.0 spec. Remember to put pressure on both sides of the board (on ssd and ram)
xfim said:
That is correct. It is an emmc 5.0 spec. Remember to put pressure on both sides of the board (on ssd and ram)
Click to expand...
Click to collapse
Thanks will do. Now to try to find thermal pads here in South Africa!!! LOL
marcd2015 said:
Thanks will do. Now to try to find thermal pads here in South Africa!!! LOL
Click to expand...
Click to collapse
You can try with something else just to test if it works haha. Then you can search for thermal pads. You should be able to find them in a computer shop.
xfim said:
You can try with something else just to test if it works haha. Then you can search for thermal pads. You should be able to find them in a computer shop.
Click to expand...
Click to collapse
Thanks I'm sure I will find somewhere. One more question if I may, do I cut the pad to fit the chip or slightly bigger or what is the best tried size for this repair?
marcd2015 said:
Thanks I'm sure I will find somewhere. One more question if I may, do I cut the pad to fit the chip or slightly bigger or what is the best tried size for this repair?
Click to expand...
Click to collapse
Yeah you can cut it in the size of the chip but it doesnt really matter as long as it isnt smaller than the chip. If you have aluminum foil at home you can try with that first. Fold it a few times until it's thick enough. Just put some tape over it in case it touches the motherboard so it doesnt short out.
xfim said:
Yeah you can cut it in the size of the chip but it doesnt really matter as long as it isnt smaller than the chip. If you have aluminum foil at home you can try with that first. Fold it a few times until it's thick enough. Just put some tape over it in case it touches the motherboard so it doesnt short out.
Click to expand...
Click to collapse
Thanks but I'll rather just do it once right, so I will hunt for the thermal pads. I'm not wanting to disassemble the phone too many times.
marcd2015 said:
Thanks but I'll rather just do it once right, so I will hunt for the thermal pads. I'm not wanting to disassemble the phone too many times.
Click to expand...
Click to collapse
Disassembling the G3 is very easy. Check the guide on youtube and you'll get the motherboard out in less than 5 minutes. Just be careful with the ribbon cables. You got two on the bottom and two cameras at the top. I recommend you to try doing this before buying thermal pads just in case I was wrong and the issue is something else.
xfim said:
Disassembling the G3 is very easy. Check the guide on youtube and you'll get the motherboard out in less than 5 minutes. Just be careful with the ribbon cables. You got two on the bottom and two cameras at the top. I recommend you to try doing this before buying thermal pads just in case I was wrong and the issue is something else.
Click to expand...
Click to collapse
Will do and thank you for all the help!! I will post an update soon on whether the fix worked!!
Good luck!
xfim said:
Good luck!
Click to expand...
Click to collapse
Well it seems there is a deeper issue with this damn phone!! I finally got the thermal pad, Artctic brand, 0.5mm but as soon as i apply the pads to the areas described and tighten up the phone simply refuses to switch on at all!!!. If I remove all screws from the upper frame and then try to switch on it does and blue screens immediately. So I'm thinking I just need to suck it up and get a new motherboard.
Thanks to all for the help with this!
EDIT:
Seems I had to leave it for a while, as it is now switched on and booted up no problem, with pads in place and screwed down. Minor issue now is it won't read the SIM card but I have also found a fix for that. Right now I'm running updates and so far all good, no blue screen yet. Will post back on Monday after I've used it for a bit.
marcd2015 said:
Well it seems there is a deeper issue with this damn phone!! I finally got the thermal pad, Artctic brand, 0.5mm but as soon as i apply the pads to the areas described and tighten up the phone simply refuses to switch on at all!!!. If I remove all screws from the upper frame and then try to switch on it does and blue screens immediately. So I'm thinking I just need to suck it up and get a new motherboard.
Thanks to all for the help with this!
EDIT:
Seems I had to leave it for a while, as it is now switched on and booted up no problem, with pads in place and screwed down. Minor issue now is it won't read the SIM card but I have also found a fix for that. Right now I'm running updates and so far all good, no blue screen yet. Will post back on Monday after I've used it for a bit.
Click to expand...
Click to collapse
If the pads dont work well enough, you can take the motherboard out, remove the metal shields and take some hard flat metal pieces that you can put on both ssd and ram (big enough to cover them), then put some aluminum foil big enough to cover the motherboard (to protect the rest of the board from heat) and take something like pliers to put pressure on both of the metal pieces (aim for the middle of chips). Then take a candle and concentrate heat on both chips. Switch sides every now and then for about 5 minutes. This is how I fixed both reboot and screen fading problem atleast temporarily.
xfim said:
If the pads dont work well enough, you can take the motherboard out, remove the metal shields and take some hard flat metal pieces that you can put on both ssd and ram (big enough to cover them), then put some aluminum foil big enough to cover the motherboard (to protect the rest of the board from heat) and take something like pliers to put pressure on both of the metal pieces (aim for the middle of chips). Then take a candle and concentrate heat on both chips. Switch sides every now and then for about 5 minutes. This is how I fixed both reboot and screen fading problem atleast temporarily.
Click to expand...
Click to collapse
Hi, thanks for the reply. No, the pads are working fine, so far, just that I had to loosen the lower screw on the volume/power panel in order to get the SIM card to read. But otherwise so far so good
marcd2015 said:
Hi, thanks for the reply. No, the pads are working fine, so far, just that I had to loosen the lower screw on the volume/power panel in order to get the SIM card to read. But otherwise so far so good
Click to expand...
Click to collapse
Good to hear!
xfim said:
Good to hear!
Click to expand...
Click to collapse
Hi I would just like to post an update to this,. After much battling I have finally managed to get a working phone that seems stable so far after 4 days. I'm using a 0.5mm pad on either side as the phone simply will not switch on with a 1mm pad on the screen side. Also, I had to screw down the screw I loosened at the bottom of the volume rocker/power assembly, the SIM card is still working however the SD card no longer reads but that's not a serious issue as the phone has 16GB onboard and I'm not using it for major games or movies or anything like that, purely for work email, calls/SMS, WhatsApp.
So here's hoping it will now continue to work and i will post here regularly with any updates and/or issues if that's acceptable to the moderators.
Bare in mind, all of these fixes are not permanent, for a permanent one you need a new MOBO

How to charge your Galaxy Note 10+ in "low" temperatures

Hey all, I have had my Galaxy Note 10 for almost a year, and the other day I accidentally dropped it and ever since then I have been getting the message that my phone temperature is too low and that charging would resume when my phone returned to a normal temperature.
So I did some research and found that my phone's temperature sensor is broken and that I would need to get the wireless charging coil replaced as that is where the sensor is located. I also saw that it was a cheap repair and would be covered by warranty. Unfortunately because of the root it would not be covered by warranty and was actually very expensive as the part needed to be imported.
I ran a few tests and apparently my phone is at minus 30 degrees Celsius. When I got a report sensor, it says that it isn't even there. Clearly the sensor is broken. (Look at attached URLs for screenshots)
The strange thing is though, that I can still use my phone whilst it is plugged in. So obviously it can still use power, but not store it in the battery. Because it can still use power and since it is rooted, surely there is a way that I can change the minimum temperature at which the phone can charge? Or delete the piece of software/file that gives jt any limit at all?So I wanted to ask, since my phone is rooted, surely there must be a way I can "override" the error and charge my phone regardless.
So I looked for ways to charge my phone regardless and came across thermal throttling, which I know is dangerous, but surely because my phone isn't actually "low temperature" if it was well managed, it wouldn't be too unsafe? And would thermal throttling even work as I know that it helps to run your phone at HIGH temperatures, but what about low ones?
So the last thing I wanted to say was that with the phone being rooted, is there some app that can allow me to ignore this warning (override it) as there is obviously a file that prevents charging when the temperature is low. Could this file be altered/deleted, or could the while thing just be ignored. Or would thermal throttling work?
Please leave some feedback, anything is appreciated.
Also please link at the attached URLs for screenshots.
https:// we.tl/t-2EfEw150Y9
If that's the only temp sensor for charging you should have it as it won't shut it down if it gets too hot.
A Li meltdown isn't pretty.
Is the bad sensor in the battery???
If so simply replacing the battery might fix the issue
What is the problem?
blackhawk said:
If that's the only temp sensor for charging you should have it as it won't shut it down if it gets too hot.
A Li meltdown isn't pretty.
Is the bad sensor in the battery???
If so simply replacing the battery might fix the issue
Click to expand...
Click to collapse
The repair centre that I took this phone to said that the MOTHERBOARD was broken. I think they were mistaken as this is not a problem caused by broken motherboard. Research says the sensor is in the Wireless Charging Coil so I might try fix this. but then what is it about the battery? Which part is broken?
And in the meantime is their any way to override this message with a rooted phone (my original question)
It a thermistor on the wireless charging module or a bad connection going to it. A broken multilayered mobo solder trace can be repaired if it's just one trace and it's beginning/end point isn't under a flat pack.
https://youtu.be/b0__poRAZ94
Elaborate
blackhawk said:
It a thermistor on the wireless charging module or a bad connection going to it. A broken multilayered mobo solder trace can be repaired if it's just one trace and it's beginning/end point isn't under a flat pack.
So are you saying that either the connection (on the wireless charging COIL) from the coil to the battery is broken, or the connection port on the battery might be broken? Is it definitely NOT a motherboard issue?
If so does the wireless charging coil/entire phone battery need replacing?
Click to expand...
Click to collapse
I don't see a listing under sensors for a internal batter sensor... it appears to be external.
I didn't tear it down.
The sensor or connector issue is more likely but not guaranteed.
You could take an ohmmeter to the sensor to check if it's the culprit. It appears to be on the charging coil assembly, right?
If so a cheap fix.
Sensor
Atie578 said:
blackhawk said:
It a thermistor on the wireless charging module or a bad connection going to it. A broken multilayered mobo solder trace can be repaired if it's just one trace and it's beginning/end point isn't under a flat pack.
So are you saying that either the connection (on the wireless charging COIL) from the coil to the battery is broken, or the connection port on the battery might be broken? Is it definitely NOT a motherboard issue?
If so does the wireless charging coil/entire phone battery need replacing?
Click to expand...
Click to collapse
There is only one sensor and its attached to the wireless charging coil, that was the case with the s7 edge back in the day. I see no reason why that would be different now. Its purpose is to monitor the battery and coil temps.
Replacing the wireless charging coil should fix it. You should be able to order one for pretty cheap. its could also just be a loose connection. If your warrenty is void then you might as well open it up (if you have the tools and skill) to confirm the wireless charging connector is seated properly into the motherboard. (since you dropped it, its likely its just come loose)
Click to expand...
Click to collapse
vitselvarajah said:
Atie578 said:
There is only one sensor and its attached to the wireless charging coil, that was the case with the s7 edge back in the day. I see no reason why that would be different now. Its purpose is to monitor the battery and coil temps.
Replacing the wireless charging coil should fix it. You should be able to order one for pretty cheap. its could also just be a loose connection. If your warrenty is void then you might as well open it up (if you have the tools and skill) to confirm the wireless charging connector is seated properly into the motherboard. (since you dropped it, its likely its just come loose)
Click to expand...
Click to collapse
This could be true if the service tech was mistaken. All the OP knows for sure is the chipset isn't getting the temp data.
A good repair center -maybe- could do mobo level repairs. Sammy certainly could.
Remember no repairman likes an open box special.
The OP can try replacing the coil but maybe no better off if it needs a mobo. In the back of my mind I still wonder if the battery pack has a temp sensor the phone is using as well. I see no indication of that but it seems like a logical place for it especially given Samsung's history of exploding batteries.
If the OP goes for a battery replacement there's much more risk of damage involved.
Tough call.
Note: A high G impact can even break internal IC connections. A 3 foot drop onto concrete can generate sufficient G loading to do this. So there's that...
A good case spreads the G force loading over a greater timeframe and lessens it by absorbing some of the energy as well transforming it to heat.
These are heavy, expensive phones with very little impact protection. Get a good case like the Bolt.
Click to expand...
Click to collapse
blackhawk said:
If that's the only temp sensor for charging you should have it as it won't shut it down if it gets too hot.
A Li meltdown isn't pretty.
Is the bad sensor in the battery???
If so simply replacing the battery might fix the issue
Click to expand...
Click to collapse
I believe the sensor is on the wireless charging coil
Guys had the issue back on the s8 too
TheMadScientist said:
I believe the sensor is on the wireless charging coil
Guys had the issue back on the s8 too
Click to expand...
Click to collapse
It be a happy ending if so...
and not the first time a repair tech was wrong.
Maybe the OP could try a better repair shop if they don't feel up to using a heat gun and popping off the back panel. This is one of the easiest repairs for these phones but still requires considerable care to do. Depends on the OP's skill level and having the minimum tools required.
blackhawk said:
It be a happy ending if so...
and not the first time a repair tech was wrong.
Maybe the OP could try a better repair shop if they don't feel up to using a heat gun and popping off the back panel. This is one of the easiest repairs for these phones but still requires considerable care to do. Depends on the OP's skill level and having the minimum tools required.
Click to expand...
Click to collapse
Well said
Don't know if this will help but I have the same problem with my Note 10+. Mine has a cracked back cover and the faulty temp sensor issue seems to emanate from this because as soon as I slapped on a back cover, the issue resolved itself. I'll replace the back cover eventually but it seems the loose panel might be the issue.
Good luck.
Ritpide said:
Don't know if this will help but I have the same problem with my Note 10+. Mine has a cracked back cover and the faulty temp sensor issue seems to emanate from this because as soon as I slapped on a back cover, the issue resolved itself. I'll replace the back cover eventually but it seems the loose panel might be the issue.
Good luck.
Click to expand...
Click to collapse
Welcome to XDA
There's a temp sensor on the wireless charging coil assembly I believe. There are a bunch of ribbon cables as well, one could be loose or damaged.
Rear covers are cheap, replace it before the phone gets severely damaged. Get a rear cover seal too. Water kills phones.
Always keep the N10+ cased or it will get damaged. The Zizo Bolt is cheap, provides excellent drop protection and makes the N10+ easier to use.

Categories

Resources