[Discussion] "Ok Google" with Screen Off - Moto Z Play Questions & Answers

Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?
I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.
I checked trusted voice, and a bunch of tricks to get it to work... still no good.
If that worked for me, the assistant would be WAY more useful.
Any thoughts?

VR25 said:
Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?
I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.
I checked trusted voice, and a bunch of tricks to get it to work... still no good.
If that worked for me, the assistant would be WAY more useful.
Any thoughts?
Click to expand...
Click to collapse
It is possible. This funcion is on MOTO app but You must setup your word e.g. OK Google or OK MOTO Z

gutozaur said:
It is possible. This funcion is on MOTO app but You must setup your word e.g. OK Google or OK MOTO Z
Click to expand...
Click to collapse
It doesn't launch the Google Assistant though, it only brings Google Search.
It's a bug on Google's part. It used to work good but Google messed up.

Yup, that's what I thought. Google app may be to blame, since the feature is supported by the device itself. Perhaps trying the most recent beta would bring some light to this...
Thanks for both answers!

i would think it's the Moto app's fault. i've never had any issues with other devices. Try disabling the Moto app?

VR25 said:
Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?
I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.
I checked trusted voice, and a bunch of tricks to get it to work... still no good.
If that worked for me, the assistant would be WAY more useful.
Any thoughts?
Click to expand...
Click to collapse
It can be done and isn't the problem of google.
First open google assistant by long pressing home button then click on 3 dots and scroll down and click "Ok Google detection" option then click or enable "Say ok google at any time".

The problem is that the "Say OK Google any time" setting doesn't stay on. Once i exit the Assistant settings it gets disabled.
And yes, all settings are correct, the only language is US English and so on. Tried freezing the Moto Voice app in TB, no luck.
The problem is within the Assistant app, saw a lot of threads for a lot of devices with this issue.
I am running the beta version for Play Services and Google apps.

dyonissos said:
The problem is that the "Say OK Google any time" setting doesn't stay on. Once i exit the Assistant settings it gets disabled.
And yes, all settings are correct, the only language is US English and so on. Tried freezing the Moto Voice app in TB, no luck.
The problem is within the Assistant app, saw a lot of threads for a lot of devices with this issue.
I am running the beta version for Play Services and Google apps.
Click to expand...
Click to collapse
I have no problems with assistant whenever i say "ok Google"
Assistant get to work even when phone is locked.

You're lucky, then
Stock apps, or beta?

dyonissos said:
You're lucky, then
Stock apps, or beta?
Click to expand...
Click to collapse
Stock apps
You can try wipe cache partition to solve this

Ok, i left the beta programs, i'm back on the stock apps.
The setting now stays on, but "OK Google" doesn't work when screen is off.
If i press the power button then say "OK Google" it works, it unlock the phone and everything.
Wiping cache / clearing all data for the Google app didn't help.

dyonissos said:
Ok, i left the beta programs, i'm back on the stock apps.
The setting now stays on, but "OK Google" doesn't work when screen is off.
If i press the power button then say "OK Google" it works, it unlock the phone and everything.
Wiping cache / clearing all data for the Google app didn't help.
Click to expand...
Click to collapse
First you said that it doesn't work then you said it works? can you explain what's the problem now?
And
I was not talking about clearing cache of google app. Wipe cache partition is different that is done in recovery mode.
Steps for cache partition:
https://motorola-global-portal.cust.../113289/~/clear-cache-partition---moto-z-play

I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.

dyonissos said:
I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.
Click to expand...
Click to collapse
It should not be happen
Sorry then I don't know
Please press the thanks button if i proved useful to you

dyonissos said:
I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.
Click to expand...
Click to collapse
Do you have trusted voice enabled?

Obviously, i can unlock the phone using the OK Google command, but not when the screen is off.
If i press the power button, then say OK Google it unlocks the phone and open the Assistant.

dyonissos said:
Obviously, i can unlock the phone using the OK Google command, but not when the screen is off.
If i press the power button, then say OK Google it unlocks the phone and open the Assistant.
Click to expand...
Click to collapse
I think you should contact motorola.
---------- Post added at 01:39 PM ---------- Previous post was at 01:37 PM ----------
Or try disabling trusted voice and tell if it works

Okay so same here. I can use google assistant normally eg "ok google" and it'll work if its charging or if the screens on. Standard google stuff. Except the moto keyword still triggers google voice search. Best I can come up with is the two haven't updated to work with each other yet.

Twitchyleftarm said:
Okay so same here. I can use google assistant normally eg "ok google" and it'll work if its charging or if the screens on. Standard google stuff. Except the moto keyword still triggers google voice search. Best I can come up with is the two haven't updated to work with each other yet.
Click to expand...
Click to collapse
Pretty much it, I believe. Motorola and Google need to have a beer at some point to settle this issue. It really makes no sense at all to ignore this, considering that Moto Voice works under screen off. Perhaps some minor tweak on Moto Voice itself to launch Google Assistant instead of Google Now will suffice...

Has anyone had a solve for this issue? I have tried all combination of settings from using Moto Assist detect, to trying to only use Google App's and nothing works to launch Assistant.

Related

"Okay Google" only works after I tap the screen

For about a week after I got the watch, there were no issues with the voice commands but now whenever I try to use the "Okay Google" command when the screen is off it won't recognize it. I have to tap the screen to turn it on, then try the command once or twice before it picks it up. I have tried a factory reset on the watch and rebooting it but nothing seems to work. Has anyone else experienced this issue?
Same for me
Try this ,go to your phone,disconnect Google now and then reconnect it again an program the voice command
YOYO41 said:
Try this ,go to your phone,disconnect Google now and then reconnect it again an program the voice command
Click to expand...
Click to collapse
How exactly do I disconnect Google Now? I've looked through all the settings in both the Google Search app and the Android Wear app but I couldn't find anything
Open Google now ,the part where you see the cards,go to settings, and you will see at the top how to disable Google now,in lollipop is that way
YOYO41 said:
Open Google now ,the part where you see the cards,go to settings, and you will see at the top how to disable Google now,in lollipop is that way
Click to expand...
Click to collapse
I see, is there any way to accomplish this on KitKat?
kkg720 said:
For about a week after I got the watch, there were no issues with the voice commands but now whenever I try to use the "Okay Google" command when the screen is off it won't recognize it. I have to tap the screen to turn it on, then try the command once or twice before it picks it up. I have tried a factory reset on the watch and rebooting it but nothing seems to work. Has anyone else experienced this issue?
Click to expand...
Click to collapse
does the watch have an always on mic? i've never been able to get the voice response to work unless the display is active.
640k said:
does the watch have an always on mic? i've never been able to get the voice response to work unless the display is active.
Click to expand...
Click to collapse
I don't think it has. Honestly think its working as intended. Screen must be active before command.
Chris_c81 said:
I don't think it has. Honestly think its working as intended. Screen must be active before command.
Click to expand...
Click to collapse
agreed.
OP to answer your question for using the watch one-handed, the idea of being able to twist your wrist to activate the watch is helping your situation. for me, i know that this is not reliable, but this is how the watch/software was designed.
i'm hoping the moto 360.2 is more moto X like. always on mics and ambient display.
640k said:
agreed.
OP to answer your question for using the watch one-handed, the idea of being able to twist your wrist to activate the watch is helping your situation. for me, i know that this is not reliable, but this is how the watch/software was designed.
i'm hoping the moto 360.2 is more moto X like. always on mics and ambient display.
Click to expand...
Click to collapse
Got it, I thought it had an always on mic. Thanks for clearing that up for me!

"OK Google" not working

Having lots of difficulties with "OK Google" on this watch. Bluetooth stays connected fine and so does wifi because i'm getting all my notifications instantly and it doesnt say that im disconnected. When I say OK Google the prompt comes up to speak...but only like 4 of the 30 times I tried did it actually work and not show the cloud symbol. I restarted the watch a couple times and the same thing happens, i've also done a factory reset since purchasing the watch 4 days ago. Thoughts? Thanks.
ultimatdan said:
Having lots of difficulties with "OK Google" on this watch. Bluetooth stays connected fine and so does wifi because i'm getting all my notifications instantly and it doesnt say that im disconnected. When I say OK Google the prompt comes up to speak...but only like 4 of the 30 times I tried did it actually work and not show the cloud symbol. I restarted the watch a couple times and the same thing happens, i've also done a factory reset since purchasing the watch 4 days ago. Thoughts? Thanks.
Click to expand...
Click to collapse
I found it to be very hit or miss as well.
Sent from my Nexus 6 using Tapatalk
I've not had it work once yet. The mic works as if I manually launch it everything seems fine.
I've tried restarts, factory resets & all the above. I'm pretty close to returning in all honesty as the voice launch is a huge deal for me!
I use my Huawei Watch with a OnePlus One on stock COS12.1 and have the same problem.
A lot of times when I use the watch to say "Okay Google" it will tell me it's disconnected. The only work-around I found was to quickly wake up the phone and it would start working right away. It seems like the internet pauses if my phone has been idle too long. I receive notifications in real time so I don't know what's really causing it.
I had the same problem with the huawei and a dutch HTC one M8.
The problem was gone after changing "Google voice typing primary language" from dutch in english.
And teach Google the sound of my voice in "OK Google" detection =>> From any screen.
Try turning off the restricted data for google app and google play services under Data Usage in settings.
ultimatdan said:
Having lots of difficulties with "OK Google" on this watch
Click to expand...
Click to collapse
I find it very hard for it to recognise my Australian accent. However, when I put on an American accent it works 100% of the time!
Any way of fixing that?
salada2k said:
I find it very hard for it to recognise my Australian accent. However, when I put on an American accent it works 100% of the time!
Any way of fixing that?
Click to expand...
Click to collapse
Did you try going into Google Settings on your phone? There's an option to retrain the voice model in there.
ts_mpls said:
Did you try going into Google Settings on your phone? There's an option to retrain the voice model in there.
Click to expand...
Click to collapse
HI mate, yes I've done that countless times to no avail unfortunately. It works fine on my phone, but it's like retraining the voice model has no effect on the Huwaei Watch.
salada2k said:
HI mate, yes I've done that countless times to no avail unfortunately. It works fine on my phone, but it's like retraining the voice model has no effect on the Huwaei Watch.
Click to expand...
Click to collapse
Dang, I was wondering about that. Sorry!

Long press on home button not working

Hi,
My home button long press stopped working, I don't know why. Google Now doesn't show up when I long press, it used to...
I went to Settings » Apps » Configure Apps » Default Apps » Assist & voice input > Assist app and it's set to "Google app", so everything is configured properly.
The home button itself is working. When I press it, it goes to the home screen. And it«s also working for fingerprint unlocking. The only thing not working is long press to open Google Now.
I'm on a completely stock ROM, I only have Root + Xposed. I've already tried to disable Xposed and reboot to see if any modules were preventing the long press, but nope. The problem persists without Xposed.
What could it possibly be? Any thoughts?
Nazgulled said:
Hi,
My home button long press stopped working, I don't know why. Google Now doesn't show up when I long press, it used to...
I went to Settings » Apps » Configure Apps » Default Apps » Assist & voice input > Assist app and it's set to "Google app", so everything is configured properly.
The home button itself is working. When I press it, it goes to the home screen. And it«s also working for fingerprint unlocking. The only thing not working is long press to open Google Now.
I'm on a completely stock ROM, I only have Root + Xposed. I've already tried to disable Xposed and reboot to see if any modules were preventing the long press, but nope. The problem persists without Xposed.
What could it possibly be? Any thoughts?
Click to expand...
Click to collapse
Does the Google app work on its own? Did you install something like Greenify or Titanium Backup and freeze the Google app?
Yes, it works on its own. I have greenify, but I haven't freezed anything related to the Google app (just Google+). Everything else hibernated are non-Google apps.
I just disabled Greenify app, rebooted and the long press still does nothing. I guess the problem is not Greenify...
Nazgulled said:
I just disabled Greenify app, rebooted and the long press still does nothing. I guess the problem is not Greenify...
Click to expand...
Click to collapse
Sorry I couldn't help. I'm out of ideas.
It's OK, really appreciated. Thanks.
Nazgulled said:
It's OK, really appreciated. Thanks.
Click to expand...
Click to collapse
after the steps you have done try enabling now on tap from google now - settings - now on tap....
SacredDeviL666 said:
after the steps you have done try enabling now on tap from google now - settings - now on tap....
Click to expand...
Click to collapse
Still nothing...
This was working a few days ago... And when I long pressed the home button, a white line started to appear around the screen from the bottom to the top until Google Now on Tap screen showed up. But now I got nothing.
Nazgulled said:
Still nothing...
This was working a few days ago... And when I long pressed the home button, a white line started to appear around the screen from the bottom to the top until Google Now on Tap screen showed up. But now I got nothing.
Click to expand...
Click to collapse
could you try reinstalling google now to see if this persists?
I doubt the problem is Google Now. In the option I mentioned in the first post, you can pick the assist app and I switched to something else, it didn't work either...
But I'll try that anyway and report back...
SacredDeviL666 said:
could you try reinstalling google now to see if this persists?
Click to expand...
Click to collapse
Didn't work...
This is really bothering me because I don't even know what caused (is causing) this... I hate to be clueless like this
I cleared Cache and Dalvik/ART Cache, didn't fix anything (it introduced a bunch of other problems actually).
I'm desperate, I really wanted to fix this.
No one else has any ideas?
Shameless bump...
Nazgulled said:
Shameless bump...
Click to expand...
Click to collapse
sorry buddy can't find any other way than previously suggested
It's OK, you did all you could and I appreciate that. Thanks.
This sucks man. Now I don't have that thing working and I have no reason why...
Did you find out the source of the problem? I've just finished setting up my new BlackBerry KEYone and noticed the same problem. Others report the feature works for them. I've installed the same apps I had on my previous phone.
Seems like I have to factory reset and set up everything again…
bump!
I have the same problem on huawei p8. It was working well then abruptly stopped.. i've followed all advice but nothing has resolved it.. If i turn off the reading text on screen and screenshot toggles in the assist options, google on tap loads but it's just the google now screen.. nothing about what is on screen. the reading text on screen was awesome especially for translations.. i hope someone can help us resolve this.
Up
---------- Post added at 12:42 PM ---------- Previous post was at 12:26 PM ----------
Go to settings ~~ app ~~Google ~~~delete cache and data..
For me its working..

Ok Google to unlock?

So for some reason my phone won't Uncle and let me talk to it with the ok Google keyword. If I say it the phone recognizes I said it, the screen turns on but nothing else really happens. I'm on stock Android 8.1
GatorsUF said:
So for some reason my phone won't Uncle and let me talk to it with the ok Google keyword. If I say it the phone recognizes I said it, the screen turns on but nothing else really happens. I'm on stock Android 8.1
Click to expand...
Click to collapse
You have to enable that in GA settings. It is off by default. Search settings for "unlock with voice match". There is a toggle for it.
Yes that toggle is on already, I've retrained the voice module a few times also. Still no luck
GatorsUF said:
Yes that toggle is on already, I've retrained the voice module a few times also. Still no luck
Click to expand...
Click to collapse
Oh, well ok that certainly would have been good to put in your original post, right? FDR.

"ok Google" not working on 7T

Is it only me, or someone else is having issue with running Google assistant?
Tried reset voice commands, clear data for Google app, reinstal Google assistant, I followed help on Google site, nothing is working.
When I run assistant from app it is working, but no reaction on command "ok Google"
Globus.gd said:
Is it only me, or someone else is having issue with running Google assistant?
Tried reset voice commands, clear data for Google app, reinstal Google assistant, I followed help on Google site, nothing is working.
When I run assistant from app it is working, but no reaction on command "ok Google"
Click to expand...
Click to collapse
Same here! It worked the first 1 or 2 days but not anymore
Sent from my HD1903 using Tapatalk
rmaathuis said:
Same here! It worked the first 1 or 2 days but not anymore
Sent from my HD1903 using Tapatalk
Click to expand...
Click to collapse
Working just fine here on 10.04
Try to go in assistants app battery optimization settings and change it to don't optimize. I'm thinking it's the one plus software trying to optimize battery, so assistant is not running in the background and picking up the ok Google
Done this also and it didn't help
Same issue here. 10.0.4. "Tried Everything" No solution. Works once after reboot. Then nothing. Works with the app. The rest of the time, not responding with voice command ok google.
Have given up on it since 2-3 Android generations, I hardly even use the google assistant
bhavstech said:
Have given up on it since 2-3 Android generations, I hardly even use the google assistant
Click to expand...
Click to collapse
We are all glad that You have shared with us this information
Globus.gd said:
Is it only me, or someone else is having issue with running Google assistant?
Tried reset voice commands, clear data for Google app, reinstal Google assistant, I followed help on Google site, nothing is working.
When I run assistant from app it is working, but no reaction on command "ok Google"
Click to expand...
Click to collapse
I couldn't even configure Android Assistant. I had to go to the Google app in the PlayStore, uninstall updates and only then was I able to enable the assistant. After the Google app auto-updated, the assistant settings remained enabled. You may have to uninstall the updates as well.
Globus.gd said:
We are all glad that You have shared with us this information
Click to expand...
Click to collapse
Matter of point being, the google assistant integration iteself has issues , if you could make it work thats great but it would most likely be temporary
Happened to me also. Installing beta app helped me. Make sure battery saver is turned off.
You need to configure google assistant for that. Long press the home button and once the assistant pops up, swipe up to configure the settings and let the assistant recognize your voice. Worked for me.
I've tried a lot of recommendations in here and still can't get "Ok Google" or "Hey Google" to work. It works only when I manually open the assistant from de bottom corner up but it doesn't work with screen off or outside the assistant activated bar.
Google home > Assistant > at the end of this screen, select your phone > activate "Voice Match"
memrom said:
Google home > Assistant > at the end of this screen, select your phone > activate "Voice Match"
Click to expand...
Click to collapse
It's on, retrained voice and it still doesn't work.
Try to disabling installed apps. After disabling every app try to say "ok Google".
Hope You will find app which is causing problems
Do you have an app installed which simulates a led notification? Like NotifyBuddy, LEDBlinker etc Uninstall that one and try again.
Sent from my HD1903 using Tapatalk
rmaathuis said:
Do you have an app installed which simulates a led notification? Like NotifyBuddy, LEDBlinker etc Uninstall that one and try again.
Sent from my HD1903 using Tapatalk
Click to expand...
Click to collapse
This was it, I had the "Shake Light" too shake the screen and turn on the flashlight, uninstalled it and the "Ok google" worked again. Thank you very much!
hectorviov said:
This was it, I had the "Shake Light" too shake the screen and turn on the flashlight, uninstalled it and the "Ok google" worked again. Thank you very much!
Click to expand...
Click to collapse
I literally don't have any apps installed other than google apps and XDA.
Still get the "google assistant unavailable" every so often when I try engage. So very frustrating. Anyone else have any advice on how to get it working reliably?
rmaathuis said:
Do you have an app installed which simulates a led notification? Like NotifyBuddy, LEDBlinker etc Uninstall that one and try again.
Sent from my HD1903 using Tapatalk
Click to expand...
Click to collapse
I noticed the same OK Google issue with Notify Buddy installed, I just uninstalled it and OK Google now works again. Maybe there's a setting in Notify Buddy that can help use it without interfering with the Assistant function?
---------- Post added at 03:52 PM ---------- Previous post was at 03:33 PM ----------
Found this, more 7T owners among the affected app users.
https://forum.xda-developers.com/oneplus-6t/themes/app-amoled-notification-light-t3943715

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