HTC E9+ Out of focus (not focusing) - One (E9+) General

Hi Guys,
I just got this HTC from a friend of mine who knows I have the XTX2CLIP and was wondering if I could help but this problem for me its very weird as you touch the screen and it does not focus. I have tried everything before jumping into the inside (Software) but I really think this is not a hardware issue... what you guys think I can try or actually there is a solution out there?

Related

Problem with touch screen...

I've been using an MDA III for around a year now but i recently smashed the screen and i was forced to get a new one. I have now purchased a new one and the touchscreen doesnt work. I've had a look at it and i cant see anything at all wrong with the digitalizer. Therefore i'm wondering wether it could be a software issue.
If it was a software issue does any one have any idea on how i could go round repairing this.
Or how i could go around have a new touch screen fitted.
Get back to me if you have any information on this at all.
Thanks in advance,
Graham Dixon

[Q] Desire Touch Screen Issue

Hey guys
Has anyone ever come across this problem with a touch screen before?
Cant see any damage and it has me pretty stumped :/
Thanks

Screen Flickering, What a joke.

ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.
you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?
phil112345 said:
you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?
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i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...
MohamadAli said:
i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...
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We've all read a lot, discussed the issue. Most of us have been onto HTC and complained. Sit and wait like the rest of us.
The whole idea of the thread is to discuss the issue in ONE thread. Then people know where to look, not everyone starting their own.
Sent from my HTC One X using xda premium
MohamadAli said:
ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.
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Click to collapse
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.
ramis7 said:
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.
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Click to collapse
That's something else entirely.
Sent from my HTC One X using xda premium
first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another
Alright thanks for your help hamdir, i meant the backlight flicker and i hope the problem is software as everybody is saying
Sent from my HTC One X using XDA
MohamadAli said:
i personally have no idea what do.
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Click to collapse
Neither do all the people politely posting in the two existing threads that have been running on this for weeks. Your comments and situation are no different than anyone else’s thus making the start of a new thread pretty lazy on your part.
The last report (contained in the other two threads) is that on May 2 HTC said they identified the issue causing the graphics problems and are working on an update. That's all anyone here knows and if that changes it'll be posted in the other two threads.
In the absense of any other info your choices are the same as everyone elses.
1) Wait for the update and trust HTC gets it right.
2) Return of sell your phone and get something else.
hamdir said:
first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another
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Click to collapse
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
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Click to collapse
sense launcher bug, we all have it, try apex launcher they work fine
dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
Click to expand...
Click to collapse
It's a bug. I'm sure it'll get fixed in due course, no way in hell is that a hardware fault.
Sent from my HTC One X using XDA
BarryH_GEG said:
1) Wait for the update and trust HTC gets it right.
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Click to collapse
You really suggested people should trust HTC to get it right?!
Have you seen the ONE X section? It is one disaster after another. What HTC should do is order a global recall, develop another year and try again in 2013. I've seldomly seen a big company fail this hard. I honestly hope they go near bankrupt because of it, so they never pull off **** like this again.
I got my money back today after my 3rd one, even the shop said "don't trade again or buy another one, as they are all flawed."

[Q] htc one x screen artifacts????

I live in Sri Lanka, I have the same problem which is in this video http://www.youtube.com/watch?v=VFvABvJXDc8 My htc one x was only 2 months old and i gave it to the shop where i bought it, they say it is a lcd display screen problem and we have to the change the touch screen of the phone. But i have some doubts and some say that this is a motherboard problem instead, i dont know what to do,which to get replaced, the display or the mother, can you guys here please explain me, which caused this problem and which will solve this problem on the video?????Thank you in advance
graphics artifacts were solved in firmware 1.29 and above
anything else is a broken or defected unit
please can you explain me in detail, whether that issue with the htc one x in that video, is that problem due to the motherboard or the lcd display screen? Please help me
What hamdir is suggesting is that none of the above. Just upgrade your phones firmware to 1.29 or newer and your problem should disappear. If not, then you can send it in for replacement.
Sent from my HTC One X using xda premium
My one x is the same. some one have any idea , please !
wenshengnj said:
My one x is the same. some one have any idea , please !
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Click to collapse
Yeah, I've got an idea! read the post above yours!
McBeaker said:
Yeah, I've got an idea! read the post above yours!
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Click to collapse
Yes, I was update new FW but its still artifact agian !
I was try ROM maXimus 3.3, Viper 7.1 .... its the same :crying:

[Q] HTC One X Screen Flex Flaw

Hi.
I Want to buy Htc One X and as always I read a lot about the phone I want to buy.
I found strange screen problem http://www.youtube.com/watch?v=f2mcIM4i3Xk I had the same in my HTC Sensation.
Have anybody similar problem or is this a rare case ?
Thanks for your answer.
I'm pretty sure that's a rare case... No issue like this at all over here... And even if you face such an issue, htc will fix it for sure as it will be in warranty.
So go ahead and buy the hox! However if i were you, i would wait for the m7 though.

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