Note 2 keeps shutting itself - Galaxy Note II Q&A, Help & Troubleshooting

Hello, so I have one a bit strange problem with my Galaxy Note II. The problem is that the phone shuts down by itself randomly. You can't do anything on it unless you restart it by long pressing power button or pull out the battery. The interesting part is that if I have notification I havn't checked my LED keeps blinking even in that "power off" state. So I don't think its actually shutting down. Can anyone relate and help me what is the reason my phone is doing this? I forget to mention I noticed some battery drops in the default battery monitor when this "shut downs" occur. Can it be battery related? Also I'm running stock Android 4.4.2 and no root or what so ever.

podmatrix said:
Hello, so I have one a bit strange problem with my Galaxy Note II. The problem is that the phone shuts down by itself randomly. You can't do anything on it unless you restart it by long pressing power button or pull out the battery. The interesting part is that if I have notification I havn't checked my LED keeps blinking even in that "power off" state. So I don't think its actually shutting down. Can anyone relate and help me what is the reason my phone is doing this? I forget to mention I noticed some battery drops in the default battery monitor when this "shut downs" occur. Can it be battery related? Also I'm running stock Android 4.4.2 and no root or what so ever.
Click to expand...
Click to collapse
try with other battery or go to a gsm store and say "i need to buy a battery ?" if doesn't work , try to flash the rom again. or try with a multimeter a small bulb and you gone see if drops down

Related

Battery issues

It's been three days since my Galaxy Nexus has been behaving weirdly. It says it's charging when is not connected to the plug or the computer. The battery depletes quickly and when it's low on charge it freezes and reboots indefinitely.
I contacted Samsung's customer service, and they told me that it's a connector issue, but what about the freezes and reboots?
Doesn't look normal at all. Are you running stock? If not what ROM/kernal. Have you messed with any power-saver settings or anything of that nature? Different outlet?
I'm running the 4.0.2 GSM default image from Google, factory settings. I reinstalled the original image because I thougth the issues may be caused by the Manhattan custom rom and Franco's kernel.
The thing is all of this happens after I unplug the phone from the outlet: it says is still charging, even if the battery percentage diminishes. It reboots and goes from 40% charge to 11%, then it goes up to 20%. After that it's all freezes and reboots, until it doesn't power up again.
Pro tip really quick: Power button + Vol down to take a screenshot
Seems like it might be a battery hardware issue?

Question about the new update

Hello guys I am a owner of acer a100 ,but once I'have bricked it so I returned in the shop and they recovered for me .
So then I updated to ICS , but now my iconia is turning off by itself and I can't prevent it and when I try to apply the new update I get android icon with in big red color
Are you trying to apply the update manually (update.zip) or OTA? Are you able to boot into bootloader mode? Have you tried resetting the tab (via pinhole)?
Also, how is it powering down by itself? Like random reboot, or gives the Powering down message? If its the powering down message, its a power issue, and you may as well return that one as well, it will only get worse to the point of not turning on at all.
pio_masaki said:
Also, how is it powering down by itself? Like random reboot, or gives the Powering down message? If its the powering down message, its a power issue, and you may as well return that one as well, it will only get worse to the point of not turning on at all.
Click to expand...
Click to collapse
Well when the tablet is locked somehow the battery drain so fast that the tablet turn off , because the battery is empty.
But now when I am trying to remember what I actualy did its kinda hard :Д
I am not sure that I installed the ICS from the updater maybe I puted the ICS Leak from in here.
Will the tablet restore to honeycomb if I hold the button in the hole.(reset)
mitko29 said:
Well when the tablet is locked somehow the battery drain so fast that the tablet turn off , because the battery is empty.
But now when I am trying to remember what I actualy did its kinda hard :Д
I am not sure that I installed the ICS from the updater maybe I puted the ICS Leak from in here.
Will the tablet restore to honeycomb if I hold the button in the hole.(reset)
Click to expand...
Click to collapse
No, Honeycomb will not be restored (unless you are running it).
mitko29 said:
Well when the tablet is locked somehow the battery drain so fast that the tablet turn off , because the battery is empty.
But now when I am trying to remember what I actualy did its kinda hard :Д
I am not sure that I installed the ICS from the updater maybe I puted the ICS Leak from in here.
Will the tablet restore to honeycomb if I hold the button in the hole.(reset)
Click to expand...
Click to collapse
OK one more question, how long is is locked before the battery is drained? I've seen my own tab drop 4% an hour while sleeping before. My phone has drained 17% an hour sleeping before. There's always a possible software issue causing it, that's why I'm asking how fast its draining. Make a note of power left, put it to sleep then check back in 30-60 minutes and see how much its dropped.
Tapatalked from my Galaxy S II.
pio_masaki said:
OK one more question, how long is is locked before the battery is drained? I've seen my own tab drop 4% an hour while sleeping before. My phone has drained 17% an hour sleeping before. There's always a possible software issue causing it, that's why I'm asking how fast its draining. Make a note of power left, put it to sleep then check back in 30-60 minutes and see how much its dropped.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
sometomes the tablet just turn off while slepping , and the battery is still at 50%

[Q] [Solved workaround] Instant battery drain, random shutdown - Nexus stock 4.2

Hello,
Facing this issue a number of times per week.
The phone was fully charged and kept as it is. Saw the charge left as 95%. After few hours of no activity on the phone, I try to unlock and find that it has switched off. Power button press won't start the phone. Had to take out the battery and put it back and then on power button press, phone starts.
Checked the battery level and found that there was a vertical dip of battery level from 84% to 0 and it was like that - till i booted the phone again.
After boot, again the battery level shows at 83%!
This sudden drain of battery to 0 although when phone was sufficient amount of charge has been happening quite a number of times.
Please see this screenshot. Is this due to a bad battery or my phone is "dying"!
Please help and let me know if any more information is required.
royzlife said:
Hello,
Facing this issue a number of times per week.
The phone was fully charged and kept as it is. Saw the charge left as 95%. After few hours of no activity on the phone, I try to unlock and find that it has switched off. Power button press won't start the phone. Had to take out the battery and put it back and then on power button press, phone starts.
Checked the battery level and found that there was a vertical dip of battery level from 84% to 0 and it was like that - till i booted the phone again.
After boot, again the battery level shows at 83%!
This sudden drain of battery to 0 although when phone was sufficient amount of charge has been happening quite a number of times.
Please see this screenshot. Is this due to a bad battery or my phone is "dying"!
Please help and let me know if any more information is required.
Click to expand...
Click to collapse
I also had the same problem. In order to avoid it I am forced to reboot it on my own! Even I am working on my phone it is shutting down. This happened from the first takju update to 4.2. when I was in yakzu for previous versions I had no problem. If anyone has any idea please let us know.
Thanks in advance...
There have been multiple reports of the phone crashing which is likely causing your battery drain, its not randomly shutting down, its just unresponsive but using more power than if it were running normally.
Darunion said:
There have been multiple reports of the phone crashing which is likely causing your battery drain, its not randomly shutting down, its just unresponsive but using more power than if it were running normally.
Click to expand...
Click to collapse
What do you suggest to do? Have anyone found any solution. Some people suggest a "reset to factory". Will it fix anything?
TheLiTTle said:
What do you suggest to do? Have anyone found any solution. Some people suggest a "reset to factory". Will it fix anything?
Click to expand...
Click to collapse
Hi,
Only one solution I have found to the problem - are you using any app which is using Google Location service?
I was using HD Widgets - uninstalled and found that the problem was gone.
Then found at HD widgets page in Play store, that the problem was with Google location service itself and not any specific app - HD widgets since then, have released a new version compatible to 4.2.1 and there haven't been crash reported.
Now I have disabled the setting of letting an app use Google Location service - that way , no random shutdown, no instant battery drain for me till now.
Additionally you can install Franco kernel on your rooted Nexus - it doesn't have any Sleep of Death issue (unresponsive lock screen).

BATTERY.

Hello, I would like to know what has happened to my galaxy w.
One day I wanted to take a picture in dark, I pressed the shot button on the screen, the flash appeared, and the phone turned of immediately.
When I turn it on, it shows that my battery % is critical.
That's the start only.
After that, I reinstalled my phone, as I tought, that should be the problem maker- but it wasn't.
THe problem persisted trough reinstall.
Now my phone turns off after a lil time, as an example when I use Youtube and watch some videos- it just turns off after some few seconds.
And when I turn it on, it shows again 50% battery(befoure 60%)
I think, the voltage increasing, which is caused by an app, or hardware makes the phone to use more power, and when it uses, phone thinks, that battery is empty and it just turns off.
After a while I'm able to successfully turn it on.
Any idea, what can cause this problem?
I've surfed the net, and found, that the flash could be the one, who caused this mess.
No other reasons, in my opinion, because in my observations it doesn't show that it's the ROM fault but hardware.
Maybe the flash uses alot power, and the battery is kinda weak(I've been using phone for almost a year).
Everyday usage- SMS,call, some games and browse the internet.
Thanks in advance, hope to see some advice.
Madzix said:
Any idea, what can cause this problem?
Click to expand...
Click to collapse
Have you tried to change the battery? I have had this situation, which has helped it is replacing the battery.
Ruxa1987 said:
Have you tried to change the battery? I have had this situation, which has helped it is replacing the battery.
Click to expand...
Click to collapse
No, I haven't, but it seems there's no other way out.
So, I'll try and report.

[Q] Sudden shutdowns

Hi! I was wondering if this is normal for the GNexus:
When my phone is out of battery, it shuts down in the act, like suddenly the screen goes off and that's it, no "Shutting down..." message or whatever.
I used to have a Moto Defy and it didn't turn off that way... actually... none of my past phones did, but this is happening to me with GNexus since I bought it, with stock ROM, so I never really cared (now I am).
I'm using CM11 now with stock kernel but as I said before, this happens to me since I bought it so I don't think is ROM/Kernel-related.
I don't think it's good for the phone to shutdown that way... so if there's a way to fix it please share it with me.
Oh and BTW... if I hold the power button and then select "Turn off..." it shuts down "correctly" (with the "Shutting down..." message).
And just in case... I'm not saying that my battery drains too quickly or something like that, I'm just asking if is it normal to shutdown that way when the battery is empty.
I don't think it's normal, it should still show shutting down message, but then again I rarely let the battery go down to 7%, usually get it on the charger after the 14% left low battery warning.
isajoo said:
I don't think it's normal, it should still show shutting down message, but then again I rarely let the battery go down to 7%, usually get it on the charger after the 14% left low battery warning.
Click to expand...
Click to collapse
Well... is not like I'm doing it on purpose... after some time my battery starts to show the % the wrong way, so sometimes it shuts down before reaching 10 or 15% (for example).
Thanks for sharing your experience!

Categories

Resources