It's been three days since my Galaxy Nexus has been behaving weirdly. It says it's charging when is not connected to the plug or the computer. The battery depletes quickly and when it's low on charge it freezes and reboots indefinitely.
I contacted Samsung's customer service, and they told me that it's a connector issue, but what about the freezes and reboots?
Doesn't look normal at all. Are you running stock? If not what ROM/kernal. Have you messed with any power-saver settings or anything of that nature? Different outlet?
I'm running the 4.0.2 GSM default image from Google, factory settings. I reinstalled the original image because I thougth the issues may be caused by the Manhattan custom rom and Franco's kernel.
The thing is all of this happens after I unplug the phone from the outlet: it says is still charging, even if the battery percentage diminishes. It reboots and goes from 40% charge to 11%, then it goes up to 20%. After that it's all freezes and reboots, until it doesn't power up again.
Pro tip really quick: Power button + Vol down to take a screenshot
Seems like it might be a battery hardware issue?
Related
The other morning I woke up and unplugged my phone and the "Unplug your phone" notification wouldn't go away and the phone thought it was still plugged in. If I rebooted it would just turn off and keep going from the green batter charging icon to a black screen and back. Only way I could turn the phone on would be to actually plug it in again. Problem fixed itself that evening and the phone was fine for a couple days. Today the phone started with the same thing.
I've tried searching but couldn't find anything on this specific issue. Any insight? Thanks in advance.
Brand new ept4g and I got 6hrs of battery life its so lame I have hack so much bad luck with this bad boy but I'm not giving up.
Sent from my SPH-D710 using XDA App
This isn't a battery consumption issue...
Anybody have this problem yet?
mcdssn said:
Anybody have this problem yet?
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I'm having the same problems the last few days. Also when I unplug my phone I get a red exclamation point over my battery widget, when i open the widget it says that the battery is over voltage and the red led light won't go off. Think i'm about to go see what best buy does for me. Been dealing w/ this problem for a few days now.
Did you get a replacement? I haven't had any free time to go to sprint with my problem. It is still happening often though.
I had a similar issue the other morning. Though my phone would only boot back up in recovery mode. I reflashed it to out of the box stock but that didn't make any difference. When it did boot up it would show that it was connected to the usb port but it would not be plugged into anything. I plugged it into a usb port on my computer that I hadn't used with the phone before and it reloaded the drivers on my computer and "that" issue went away. After turning phone off it would start rebooting itself immediately or with in a few seconds of turning off. I let the battery die completely and then recharged it and the automatic reboot went away, at least for most of the day, but last night I turned the phone back off and it rebooted itself. I did reroot and restore my phone after I got it to not show the usb connected or the battery charging while the phone was off icon. Just wish I could figure out why it wants to automatically reboot itself when I shut it off.
Same issue here
Sent from my SPH-D710 using XDA App
Haven't had the time to get a replacement but the problem still exists...
Sent from my SPH-D710 using XDA App
My Battery Monitor Widget shows a max of 1500mah? Wtf? And a measured of under 1200?
No wonder my battery life is crazy low...
Liv2? said:
I had a similar issue the other morning. Though my phone would only boot back up in recovery mode. I reflashed it to out of the box stock but that didn't make any difference. When it did boot up it would show that it was connected to the usb port but it would not be plugged into anything. I plugged it into a usb port on my computer that I hadn't used with the phone before and it reloaded the drivers on my computer and "that" issue went away. After turning phone off it would start rebooting itself immediately or with in a few seconds of turning off. I let the battery die completely and then recharged it and the automatic reboot went away, at least for most of the day, but last night I turned the phone back off and it rebooted itself. I did reroot and restore my phone after I got it to not show the usb connected or the battery charging while the phone was off icon. Just wish I could figure out why it wants to automatically reboot itself when I shut it off.
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Click to collapse
I figured a way to shut the phone off and not have it automatically reboot. If after shutting the phone off the normal way and once the screen goes black but before the capacitive lights go out, if I again press the power button, the phone finally shuts down without rebooting itself. Not sure why this is happening but at least I can get it to turn off now.
I found better battery life by determining which app or apps drain the battery. I used Battert spy, cpu spy and system tuner. My problem was Touchdown exchange for Androir 2.x. I switched to Moxier Mail. I would get hours on moderate to heavy use. I got 22.5 hours yesterday on moderate use.
I'm looking for any ideas for the problem I'm having on my G2. I'm afraid it's a hardware problem and not much I can do about it.
I started having problems after upgrading from CM 7.1 to 7.2, but I don't think it was related to the upgrade. I started having battery draining problems, the phone took forever to get fully charged, and car mode would automatically start sometimes when plugging up or unplugging the charger. I cleaned the usb port with alcohol (with battery removed), let dry, and restarted. Now I don't have the car mode problem and the battery problem is somewhat better.
My problem now is that the phone will just die when I'm using it. Usually when I'm using the browser. I'll be scrolling on a page and the phone will just turn itself off. Like the battery died. I can turn the phone back on and it will start up, get all the way started back up, but while it is still loading the home screen widgets, it will go off again. I can repeat this several times. The only way to recover is to plug in the charger. I don't have to hit the power button again, just plugging in the charger will start up recovery mode automatically, I'll choose reboot and the phone will start normally then and stay on.
The phone never dies when I'm not using it. I'll carry it all day, making phone calls on and off, and it'll stay on with no problem. Mostly, I only have the problem when using the browser. Also had the problem while using my newsreader. Once during playing a game. But if I start up browsing the internet, it doesn't take long before it will turn itself off. A matter of a couple of minutes. I don't have the problem with reading emails with K9. Don't have a problem in downloading from the internet such as podcasts. Don't have a problem in sending text messages. Don't recall it shutting down while using the Facebook app. After putting up with this for a week, some troubleshooting and observations.
I never have this problem if the charger is plugged in. Only when it is running fully from the battery.
I've tried swapping to a different battery.
Turned down the overclocking with no difference.
I've changed to other recoveries, CM 7.2, CM 7.1, a CM 7.1 that I was running in May. No difference.
I've swapped memory cards.
I've reset battery stats.
No difference if running on wifi or just data.
Clearing caches made no difference.
So, I start thinking it must be a hardware problem, but then why does it only crop up when internet browsing. Must be power related since plugging in the charger makes it go away, but why does it not have a problem with using the phone in other ways?
Any suggestions on what I could try?
You could try to see if there is too much voltage drop when you start something power-hungry. Use a battery voltage logger and post the results. Start logging, let the phoneidle for a minute and then start browsing. Even if the phone shut off, the log should still be there after rebooting.
Thanks for the idea. I can't locate a logger that looks like it would work. It would have to capture a quick drop in voltage that is momentary. This problem happens even on a full battery and when the phone come back on (either momentarily or after a recovery reboot) the battery level is unchanged.
You might try as well an other way: first idle, then gradually step up to a more power hungry app to see when the problem actually happens. I have no other ideas...
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
I have the same problem with two different batteries. But I'm ready to try that too.
Battery graph
So here's a graph of my battery status. Long time to charge to 100%. Discharges pretty rapidly. Each downturn ends in the phone turning itself off. Notice that at 7:30 today, it turned itself off, I did a recovery reboot, then noticed it wasn't charging very well (green line turns to blue but doesn't increase), then I did a manual reboot and when the phone restarted, it showed the battery was at 100% charge (from about 60% before the reboot).
What do you think - hardware or software?
oVeRdOsE. said:
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
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Click to collapse
Well, I just took the cover off for awhile and tried it. Played crosswords (Shortz) for awhile with no problems. Started my newsreader (Newsrob) and it shut itself off in about 15 seconds. So, no short to the battery cover.
Same thing is happening to me. I use poweramp or the browser and the G2 just shuts off. Then I restart it and it tells me that the battery is low. Once I shut it down and reboot in recovery and wipe the battery cache it's back to it's normal battery level. I disabled data and set my phone for 2G networks only and it didn't shut off after. I'm assuming this is a wireless issue? I'm running mimicry 1.3.0 on my G2.
Had the same problem. Swapped out batteries and problem gone.
Sent from my HTC Vision using xda app-developers app
Did you swap the battery and immediately have no further problems? I tried swapping my battery already and still have the same problem.
Running a rooted, unlocked, EVO 4g running CM 7.2.0 Rom
I've seen this same behavior twice. Once yesterday and once today.
Yesterday
Phone was plugged into usb port of laptop charging (around 50% at the time) was running Pandora and Wifi Tether (build into ROM). Phone crashes to off, no reboot attempt. Attempt to power phone back on yields no result (no lights, no screen ... nothing). Remove battery for 10-15 mins, insert and hook up to a AC charger and hit power button. Red light starts flashing, I wait for it to turn solid and try booting again. This time phone turns on and hangs at white HTC EVO splash screen. I then boot phone into custom recovery image, clear cache partition, and reboot. Phone boots ROM fully, batter reads 50% still and works fine until the next day.
Today
Phone was plugged in running Wifi tether, but not Pandora. Same behavior in crashing, removing battery, hooking up ac charger etc... this time however it didn't hang on the HTC EVO splash screen, and boots the ROM. However, the battery no reads 0% and wasn't charging. Removing the AC charger causes phone to shutdown. Reboot rom again, still read 0%, but let it sit for a few minutes and begins to charge. Appears to be charging fine and holds its own without the ac charger. **Note - battery was also around 50% or so when it crashed out
Questions:
Whats the root here? Bad battery? Bad rom? Thoughts on root cause would help if anyone has gone through this.
Thanks!
I'd say a combination of battery and ROM. Try flashing a new ROM and if it continues, try a new battery.
Hi,
I was having an issue with my phone that many are experiencing, where once under 40%, the phone would randomly shutdown and would not boot until a charger is plugged in.
I've upgraded my WWE phone to Oreo, but the issue still occurred.
However, after upgrading, I performed the battery reset trick and since then the phone shuts down gracefully at 1% as expected. I had done the trick with Nougat previously a few times but it didn't make a difference.
The trick is:
1) Shutdown the phone
2) Plug the charger in
3) Hold the VOLUME UP, VOLUME DOWN and POWER buttons simultaneously for at least 2 mins
It might be a temporary fix, so I'll keep monitoring and update but so far so good.
Battery life is still bad though (max 3hr SOT), but that's down to battery wear I believe.
Hi
I flashed lineage 14.1 OS over the manufacturers stock ROM about 3 weeks ago. The Lineage ROM had issues BUT the battery was still charging normally. (Worth noting that the battery was also charging perfectly fine on when the manufacturers Rom was still installed). Seeing as Lineage 14.1 had a host of other issues, I then flashed AOKP's version of Pie with GAPPS Micro. At first, the battery would charge until 53%. However after it drained to 0%, it has not charged properly since. (6 days or so).
A) Battery is about 6 months old, so relatively new
B) non-charge problem started with installation of AOKP version of Pie
C) I have used a couple of battery health apps,which reveal the following:-
c.1) Battery health is fine
c2) Voltage 3.5V (essentially 0% charge)
c3) amperage averaging around 30mA
c4) Battery Manager and other apps state that the battery is "connected but not able to charge"
D) I have tried deleting the batterystats.bin file, which had no affect
E) I have tried using recalibration apps off Google Play Store with no affect.
F) I have cleaned the USB port and tried different cables, also with no affect.
I'm going to try flash another OS shortly. Other than that my last idea is to purchase a new battery. HOWEVER just thought I'd ask if anyone has any other bright ideas as to what might have happened to a perfectly functional battery? Another thing worth mentioning is that the power button on this device doesn't 'click' anymore. So one cannot feel that the button has been pressed, you have to press harder to ensure that the device powers on. It was like that for a long time before this battery problem started but thought I'd mention it. Can a faulty power button be causing a massive power drain on the battery OR be stopping it from charging?
EDIT - when the phone is off and plugged in to the charger, the battery icon shows it as "charging". However if I leave it for a few hours and switch the phone on again, it still reflects as 0% charged and only switches on with the power cable attached. Also I cannot get into recovery mode, after shutting down, unless I leave the phone plugged in and "charging" for a while. It's like recovery mode needs at least some power from the battery.
Debcal said:
Hi
I flashed lineage 14.1 OS over the manufacturers stock ROM about 3 weeks ago. The Lineage ROM had issues BUT the battery was still charging normally. (Worth noting that the battery was also charging perfectly fine on when the manufacturers Rom was still installed). Seeing as Lineage 14.1 had a host of other issues, I then flashed AOKP's version of Pie with GAPPS Micro. At first, the battery would charge until 53%. However after it drained to 0%, it has not charged properly since. (6 days or so).
A) Battery is about 6 months old, so relatively new
B) non-charge problem started with installation of AOKP version of Pie
C) I have used a couple of battery health apps,which reveal the following:-
c.1) Battery health is fine
c2) Voltage 3.5V (essentially 0% charge)
c3) amperage averaging around 30mA
c4) Battery Manager and other apps state that the battery is "connected but not able to charge"
D) I have tried deleting the batterystats.bin file, which had no affect
E) I have tried using recalibration apps off Google Play Store with no affect.
F) I have cleaned the USB port and tried different cables, also with no affect.
I'm going to try flash another OS shortly. Other than that my last idea is to purchase a new battery. HOWEVER just thought I'd ask if anyone has any other bright ideas as to what might have happened to a perfectly functional battery? Another thing worth mentioning is that the power button on this device doesn't 'click' anymore. So one cannot feel that the button has been pressed, you have to press harder to ensure that the device powers on. It was like that for a long time before this battery problem started but thought I'd mention it. Can a faulty power button be causing a massive power drain on the battery OR be stopping it from charging?
EDIT - when the phone is off and plugged in to the charger, the battery icon shows it as "charging". However if I leave it for a few hours and switch the phone on again, it still reflects as 0% charged and only switches on with the power cable attached. Also I cannot get into recovery mode, after shutting down, unless I leave the phone plugged in and "charging" for a while. It's like recovery mode needs at least some power from the battery.
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Does anyone know of a battery app/ software that one can run in recovery mode OR prior to booting? I'm wondering if this battery problem is software related or hardware related.
Debcal said:
Does anyone know of a battery app/ software that one can run in recovery mode OR prior to booting? I'm wondering if this battery problem is software related or hardware related.
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Click to collapse
Now, it appears, I cannot even boot into TWRP recovery. I suspect the non-charging battery is the problem.
Debcal said:
Now, it appears, I cannot even boot into TWRP recovery. I suspect the non-charging battery is the problem.
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You won't believe it!!! After trying every solution known to man, turns out that the battery just doesn't sit snugly in the phone, so it doesn't make good contact. ???*♂??
Charging now that I manually pushed it up against the contacts.