I was using my phone like I usually do, and then it suddenly froze. So I held down the power button, forcing it to restart. Ever since, the screen only shows "Google" for a while, then becomes blank; no booting animation. It would restart itself occasionally.
I tried booting into recovery mode by holding Power+VolDown, and selecting "recovery mode". For the first few tries, it would go back to the Google screen, the turn blank. After giving it a break and trying again, I finally got to the "no command" screen, and I wiped the cache partition. Sadly, I'm still having the same problem.
Is this a bootloop? How can I fix this?
Any help would be greatly appreciated.
This happened to me and Google sent a replacement phone. However the replacement phone is a refurbished phone that suffers from ghost touches Now trying to get a replacement for the replacement.
Ocelot584 said:
I was using my phone like I usually do, and then it suddenly froze. So I held down the power button, forcing it to restart. Ever since, the screen only shows "Google" for a while, then becomes blank; no booting animation. It would restart itself occasionally.
I tried booting into recovery mode by holding Power+VolDown, and selecting "recovery mode". For the first few tries, it would go back to the Google screen, the turn blank. After giving it a break and trying again, I finally got to the "no command" screen, and I wiped the cache partition. Sadly, I'm still having the same problem.
Is this a bootloop? How can I fix this?
Any help would be greatly appreciated.
Click to expand...
Click to collapse
can u boot into bootloader mode?
dominoeflux said:
can u boot into bootloader mode?
Click to expand...
Click to collapse
What's that? Is it the screen that comes up when you hold down Power+VolumeDown and gives you the option to select Start, Power Off, Restart Bootloader, or Recovery?
Ocelot584 said:
What's that? Is it the screen that comes up when you hold down Power+VolumeDown and gives you the option to select Start, Power Off, Restart Bootloader, or Recovery?
Click to expand...
Click to collapse
Yes that's the one. If u can get back to that screen you should be able to flash it back stock and re root the phone with out any problems
dominoeflux said:
Yes that's the one. If u can get back to that screen you should be able to flash it back stock and re root the phone with out any problems
Click to expand...
Click to collapse
So are you saying that I should factory reset my phone from the recovery menu, or do I have to use the method that requires the factory image?
My phone wasn't rooted btw, so I can't re-root it.
Ocelot584 said:
So are you saying that I should factory reset my phone from the recovery menu, or do I have to use the method that requires the factory image?
My phone wasn't rooted btw, so I can't re-root it.
Click to expand...
Click to collapse
Oh ok I thought it was sorry if I wasn't of any help
dominoeflux said:
Oh ok I thought it was sorry if I wasn't of any help
Click to expand...
Click to collapse
haha it's ok you tried to.
Rooted or not, do you think factory resetting it will fix the problem as long as I can get to the bootloader menu?
Ocelot584 said:
haha it's ok you tried to.
Rooted or not, do you think factory resetting it will fix the problem as long as I can get to the bootloader menu?
Click to expand...
Click to collapse
In pretty positive that it will, make sure u unlock the Bootloader first before you do anything. Do you know how to unlock it?
dominoeflux said:
In pretty positive that it will, make sure u unlock the Bootloader first before you do anything. Do you know how to unlock it?
Click to expand...
Click to collapse
nope...what's a bootloader anyway?
Ocelot584 said:
nope...what's a bootloader anyway?
Click to expand...
Click to collapse
The bootloader allows the phone to be unlocked to flash custom ROMs on it, without it unlocked you'll brick your phone. Read up about rooting your phone first so you can get the idea of what goes into it before attempting it. Once you get the general idea of unlocking the phone and flashing things on it, it becomes relatively easy. There's even a nexus root toolkit on this forum that you can download on your computer for free as well as "how-to's" for doing it
dominoeflux said:
The bootloader allows the phone to be unlocked to flash custom ROMs on it, without it unlocked you'll brick your phone. Read up about rooting your phone first so you can get the idea of what goes into it before attempting it. Once you get the general idea of unlocking the phone and flashing things on it, it becomes relatively easy. There's even a nexus root toolkit on this forum that you can download on your computer for free as well as "how-to's" for doing it
Click to expand...
Click to collapse
Wait...what?? So if I choose to factory reset my phone now without unlocking the bootloader, it might become completely useless? Is rooting necessary?
Ocelot584 said:
Wait...what?? So if I choose to factory reset my phone now without unlocking the bootloader, it might become completely useless? Is rooting necessary?
Click to expand...
Click to collapse
No is not necessary, but in order to re flash the factory image to fix the problem the bootloader must be unlocked. You never have to root your device but having a unlocked bootloader is essential to flashing anything on your device other wise like I said, you'll brick your phone. You can even lock it back to full stock once you've re flashed the image.
Edit: there's another way of flashing the factory image but it requires some searching. You might not be able to do it the way I'm explaining to you Because you would have to give it permission to be unlocked in the developers option while the phone is booted up and operative
dominoeflux said:
No is not necessary, but in order to re flash the factory image to fix the problem the bootloader must be unlocked. You never have to root your device but having a unlocked bootloader is essential to flashing anything on your device other wise like I said, you'll brick your phone. You can even lock it back to full stock once you've re flashed the image.
Edit: there's another way of flashing the factory image but it requires some searching. You might not be able to do it the way I'm explaining to you Because you would have to give it permission to be unlocked in the developers option while the phone is booted up and operative
Click to expand...
Click to collapse
Oh...I see. So what about the factory reset option in the recovery menu? Would you expect that to fix it too?
Ocelot584 said:
Oh...I see. So what about the factory reset option in the recovery menu? Would you expect that to fix it too?
Click to expand...
Click to collapse
Of course
Edit: have you tried resetting it in the factory recovery?
dominoeflux said:
Of course
Edit: have you tried resetting it in the factory recovery?
Click to expand...
Click to collapse
Nope...I was waiting to see if I could find a way to recover my data first
Ocelot584 said:
Nope...I was waiting to see if I could find a way to recover my data first
Click to expand...
Click to collapse
When u first bought your phone and it takes you through the set up window, when it asked you to put in your email, that right there backs up all your apps that you previously had in the phone so when you go through the setup again, it's going to ask you if you want to start as a new phone or recover your previous apps. You won't be able to recover all of your data but you should be able to recover all of your apps.
dominoeflux said:
When u first bought your phone and it takes you through the set up window, when it asked you to put in your email, that right there backs up all your apps that you previously had in the phone so when you go through the setup again, it's going to ask you if you want to start as a new phone or recover your previous apps. You won't be able to recover all of your data but you should be able to recover all of your apps.
Click to expand...
Click to collapse
Alright, but since all my data won't be recovered, is there a way to get access to files on my phone before I factory reset it?
Ocelot584 said:
Alright, but is there a way to get access to files on my phone before I factory reset it?
Click to expand...
Click to collapse
Sorry bro but I wish there was.... There actually is away, but you would have have to have been rooted with a custom recovery on your phone and since you had neither, there's my other way
Edit: I meant no other way
dominoeflux said:
Sorry bro but I wish there was.... There actually is away, but you would have have to have been rooted with a custom recovery on your phone and since you had neither, there's my other way
Edit: I meant no other way
Click to expand...
Click to collapse
oh... wow.
I'll just suck it up and reset it then. I'll let u know how it goes.
Related
Hey, looking to get some help from the community. I had just purchased my new M8 and after a day of use, it has inadvertently gotten stuck in a bootloader loop.
I haven't unlocked, modified or rooted this phone in any way. it is, quite literally, 2 days old.
I could go to the store to have it replaced but given the original store distance I'd like to see if there something I can do first before I do that.
I have seen ways to fix up this, but most involve people who have tried (and failed) to unlock the bootloader, flash a rom, etc.
Attempting to use some of the menu options ends up with nothing, eg selecting Recovery will flash the three Android skateboarders for a second along with a short vibration. Then back to the bootloader.
I've removed my SIM card and tried, and the SD card and tried with no luck.
tl;dr I can turn it off and on, but always end up at the bootloader with no options.
Any help to restore this to stock would be greatly appreciated!
ThoseWhoDo said:
Hey, looking to get some help from the community. I had just purchased my new M8 and after a day of use, it has inadvertently gotten stuck in a bootloader loop.
I haven't unlocked, modified or rooted this phone in any way. it is, quite literally, 2 days old.
I could go to the store to have it replaced but given the original store distance I'd like to see if there something I can do first before I do that.
I have seen ways to fix up this, but most involve people who have tried (and failed) to unlock the bootloader, flash a rom, etc.
Attempting to use some of the menu options ends up with nothing, eg selecting Recovery will flash the three Android skateboarders for a second along with a short vibration. Then back to the bootloader.
I've removed my SIM card and tried, and the SD card and tried with no luck.
tl;dr I can turn it off and on, but always end up at the bootloader with no options.
Any help to restore this to stock would be greatly appreciated!
Click to expand...
Click to collapse
Is your power button stuck?
n1234d said:
Is your power button stuck?
Click to expand...
Click to collapse
Nope, the button is fine.
ThoseWhoDo said:
Any help to restore this to stock would be greatly appreciated!
Click to expand...
Click to collapse
It's best not to do anything to make it worse.
Return it to where you bought it for replacement. It's hardware problem
The only thing you can try now is factory reset and see whether it boots
ckpv5 said:
It's best not to do anything to make it worse.
Return it to where you bought it for replacement. It's hardware problem
The only thing you can try now is factory reset and see whether it boots
Click to expand...
Click to collapse
Will do. Factory reset does the same "flash image + vibrate" behavior.
Thanks for the help!
Hey, i flashed CM11 about half a year ago. The last Saturday (20/12), it started to go in an infinite loop. First it could boot in apps, but then it crashes all the time. So What I 've tried:
Reset factory data/davlik/cache
Flashing another rom via Recovery
Bring back to stock via bootloader (cmd+fastboot)
Downloading mode (ODIN)
OmapFlash
Nothing made even a little change to my phone. It boots in the same OS, and it crashes all the time. It's like its in a readonly mode. It's like it has the program for PC Deep Freeze, that restores your phone to its first condition in every simple reboot. Can you help me plz?
dannaros said:
Hey, i flashed CM11 about half a year ago. The last Saturday (20/12), it started to go in an infinite loop. First it could boot in apps, but then it crashes all the time. So What I 've tried:
Reset factory data/davlik/cache
Flashing another rom via Recovery
Bring back to stock via bootloader (cmd+fastboot)
Downloading mode (ODIN)
OmapFlash
Nothing made even a little change to my phone. It boots in the same OS, and it crashes all the time. It's like its in a readonly mode. It's like it has the program for PC Deep Freeze, that restores your phone to its first condition in every simple reboot. Can you help me plz?
Click to expand...
Click to collapse
Forget about #1 and #2 in your list.
In #3, what happens when you try to flash the images?
efrant said:
Forget about #1 and #2 in your list.
In #3, what happens when you try to flash the images?
Click to expand...
Click to collapse
Nothing, still the same CyanogenMod OS. Even if I run oem lock, after rebooting to bootloader it will shown as unlocked again.
dannaros said:
Nothing, still the same CyanogenMod OS. Even if I run oem lock, after rebooting to bootloader it will shown as unlocked again.
Click to expand...
Click to collapse
If the images appear to flash properly in fastboot, but you are still on the same ROM, then I would suspect your NAND is toast.
efrant said:
If the images appear to flash properly in fastboot, but you are still on the same ROM, then I would suspect your NAND is toast.
Click to expand...
Click to collapse
What is NAND. Is NAND phone's internal memory? And what can I do now? Is it a solution or is it a hardware issue? Thank you for your help btw
dannaros said:
What is NAND. Is NAND phone's internal memory? And what can I do now? Is it a solution or is it a hardware issue? Thank you for your help btw
Click to expand...
Click to collapse
Yes, it's your devices internal flash memory. It looks like there is something wrong with it. (Others have had similar issues in the past.) So, yes, it looks like it's a hardware issue and there's nothing you can do yourself to fix it.
efrant said:
Yes, it's your devices internal flash memory. It looks like there is something wrong with it. (Others have had similar issues in the past.) So, yes, it looks like it's a hardware issue and there's nothing you can do yourself to fix it.
Click to expand...
Click to collapse
Ok mate. thank you so much. have a nice happy new year for you and your beloved ones. Plz reply me to my pm.
Hey all,
I just woke up and decided I was going to update to 5.1.1 since the notification kept bugging me to.
Well doing this while half asleep just screwed me. I forgot to open Boot Unlocker beforehand to unlock the bootloader and then proceeded to wipe recovery, boot, system, cache. I then tried to flash the 5.1.1's and got the message that I wasn't unlocked...:highfive::silly:
I was stock kernal and rooted and HAD twrp. I don't do anything special, I just like to root for the added abilities with some apps.
I've tried searching around but have been unable to find any solutions that work.
Any help is appreciated.
FoRealz said:
Hey all,
I just woke up and decided I was going to update to 5.1.1 since the notification kept bugging me to.
Well doing this while half asleep just screwed me. I forgot to open Boot Unlocker beforehand to unlock the bootloader and then proceeded to wipe recovery, boot, system, cache. I then tried to flash the 5.1.1's and got the message that I wasn't unlocked...:highfive::silly:
I was stock kernal and rooted and HAD twrp. I don't do anything special, I just like to root for the added abilities with some apps.
I've tried searching around but have been unable to find any solutions that work.
Any help is appreciated.
Click to expand...
Click to collapse
Did you relock your boot loader AFTER installing TWRP? If so, why would you do that?
SwoRNLeaDejZ said:
Did you relock your boot loader AFTER installing TWRP? If so, why would you do that?
Click to expand...
Click to collapse
I did. I debated about this for a while and researched a lot. The consensus I received was that some people relocked their phones and tablets if they were going to take them in public places to protect their data. Granted, the chance of the thief being savvy enough or caring is pretty slim.
FoRealz said:
I did. I debated about this for a while and researched a lot. The consensus I received was that some people relocked their phones and tablets if they were going to take them in public places to protect their data. Granted, the chance of the thief being savvy enough or caring is pretty slim.
Click to expand...
Click to collapse
Dude, honestly, with the addition of Android Device Manager sometime ago, relocking after you add recovery and root is trivial. If you're that worried about your device, you can encrypt lock and wipe remotely with the device manager.
So how did you go about flashing stock recovery with a locked boot loader, and do you still have TWRP?
Have you tried fastboot oem unlock?
SwoRNLeaDejZ said:
Dude, honestly, with the addition of Android Device Manager sometime ago, relocking after you add recovery and root is trivial. If you're that worried about your device, you can encrypt lock and wipe remotely with the device manager.
So how did you go about flashing stock recovery with a locked boot loader, and do you still have TWRP?
Have you tried fastboot oem unlock?
Click to expand...
Click to collapse
I can't flash anything at the moment. I was however able to format cache, recovery, boot, and system without being unlocked....so TWRP is gone now.
I haven't done fastboot oem unlock because I'm trying to preserve my userdata or back it up before I do that.
Dude you can pull your user data through ADB, but at the end of the day, screw the user data!! Get your tablet working again!
SwoRNLeaDejZ said:
Dude you can pull your user data through ADB, but at the end of the day, screw the user data!! Get your tablet working again!
Click to expand...
Click to collapse
How can i do it through ADB if i can't boot in to enable usb debugging?
FoRealz said:
How can i do it through ADB if i can't boot in to enable usb debugging?
Click to expand...
Click to collapse
Have you checked in stock recovery to check if you have ADB access?
SwoRNLeaDejZ said:
Have you checked in stock recovery to check if you have ADB access?
Click to expand...
Click to collapse
I can't get to recovery since I blew away the recovery partition. I can only get to fastboot/bootloader, but my bootloader is locked so I can't flash or boot from another recovery.
I think I'm out of luck. :crying:
FoRealz said:
I can't get to recovery since I blew away the recovery partition. I can only get to fastboot/bootloader, but my bootloader is locked so I can't flash or boot from another recovery.
I think I'm out of luck. :crying:
Click to expand...
Click to collapse
Dude, screw your data. Run fastboot oem unlock, and see if you can get it unlocked. That's literally your only option.
Moral of the story: Once you unlock bootloader LEAVE IT UNLOCKED. Your data is not at risk. (as is obvious based on this post, only bad things will end up happening)
Folks,
Running into a brick wall trying to fix my dad's Redmi Note 5 pro. He has a locked phone which was never tampered with(no unlock bootloader, no root, no twrp) According to him, upon getting an automatic update pushed to the phone, the phone is now in bootloop and won't load the OS. I'm not sure which steps I should even start with to restore the phone
Would appreciate any feedback or support in this matter
Thank You
Happy Holidays..
harryrasul said:
Folks,
Running into a brick wall trying to fix my dad's Redmi Note 5 pro. He has a locked phone which was never tampered with(no unlock bootloader, no root, no twrp) According to him, upon getting an automatic update pushed to the phone, the phone is now in bootloop and won't load the OS. I'm not sure which steps I should even start with to restore the phone
Would appreciate any feedback or support in this matter
Thank You
Click to expand...
Click to collapse
Here In The U.S... We Are Celebrating Xmas Eve As Of This Writing...
What You Need To Do Is.. Hold down the Vol-Up Button as you turn the device on.. or, as it loops on..
That should take you to recovery... where you can do a "Factory Reset"
That should resolve your issue. :good:
RaiderWill said:
Here In The U.S... We Are Celebrating Xmas Eve As Of This Writing...
What You Need To Do Is.. Hold down the Vol-Up Button as you turn the device on.. or, as it loops on..
That should take you to recovery... where you can do a "Factory Reset"
That should resolve your issue. :good:
Click to expand...
Click to collapse
I tried following your steps but I do not see an option for factory reset in the recovery mode. In the main menu, it only gives me the option for Reboot, Wipe Data, Connect with MI Assistant.
am I missing something?
harryrasul said:
I tried following your steps but I do not see an option for factory reset in the recovery mode. In the main menu, it only gives me the option for Reboot, Wipe Data, Connect with MI Assistant.
am I missing something?
Click to expand...
Click to collapse
just select the option wipe data
yethuck said:
just select the option wipe data
Click to expand...
Click to collapse
appreciate your help. That seemed to do the trick. The phone was at least able to get into boot state. Its just frustrating that an official update would end up soft bricking the device.
Thanks again
harryrasul said:
appreciate your help. That seemed to do the trick. The phone was at least able to get into boot state. Its just frustrating that an official update would end up soft bricking the device.
Thanks again
Click to expand...
Click to collapse
How did u updated the device ?? by the system default updater or manually downloading the rom and installing it via updater ??
Hello guys, I just got a Pixel 3XL from somebody and I thought I could make it to work, but now I'm stucked. The phone is stucked in fastboot and the bootloader is LOCKED. I tried to unlock it using GUIDE for Google Pixel 3 XL unlock bootloader, but I cannot do this task 100% because I cannot enable OEM unlock and USB debugging since the phone is stucked in fastbood mode. Also, if I try to get into recovery mode, when I press the power button to get into recovery, the phone turns off. I ust want to make it stock.
Any idea how to solve this? Thank you
try sideloading the full OTA.
https://developers.google.com/android/ota
robertoancini51 said:
Hello guys, I just got a Pixel 3XL from somebody and I thought I could make it to work, but now I'm stucked. The phone is stucked in fastboot and the bootloader is LOCKED. I tried to unlock it using GUIDE for Google Pixel 3 XL unlock bootloader, but I cannot do this task 100% because I cannot enable OEM unlock and USB debugging since the phone is stucked in fastbood mode. Also, if I try to get into recovery mode, when I press the power button to get into recovery, the phone turns off. I ust want to make it stock.
Any idea how to solve this? Thank you
Click to expand...
Click to collapse
The answer is the same as in your other thread. If you cannot get into recovery mode and your bootloader is locked there is nothing you can do. The mystery is how you lost recovery with a locked bootloader... it may have been unlocked at one time and someone re-locked it?
v12xke said:
The answer is the same as in your other thread. If you cannot get into recovery mode and your bootloader is locked there is nothing you can do. The mystery is how you lost recovery with a locked bootloader... it may have been unlocked at one time and someone re-locked it?
Click to expand...
Click to collapse
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
robertoancini51 said:
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
Click to expand...
Click to collapse
Not if you can't fastboot the boot.img there isn't. Like the others said, if you can't get into stock recovery to side load the OTA, your kinda hosed.
robertoancini51 said:
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
Click to expand...
Click to collapse
No, nothing you can do because you cannot fastboot flash any partition when the bootloader is locked, and without a working recovery you cannot use adb to sideload an OTA. My guess is your friend at one time had the bootloader unlocked but he later locked it back before giving it to you. Once the bootloader is unlocked it should never be locked again... unless you know exactly what you are doing and have good reason to do so. If you have tried multiple times to unlock the bootloader using fastboot -and- exhausted all means of booting to recovery (you are positive you know how to get there and cannot) then there is no way to recover. Until one of these two things changes you cannot get back in. Sorry man!
Badger50 said:
Not if you can't fastboot the boot.img there isn't. Like the others said, if you can't get into stock recovery to side load the OTA, your kinda hosed.
Click to expand...
Click to collapse
ok, thank you
v12xke said:
No, nothing you can do because you cannot fastboot flash any partition when the bootloader is locked, and without a working recovery you cannot use adb to sideload an OTA. My guess is your friend at one time had the bootloader unlocked but he later locked it back before giving it to you. Once the bootloader is unlocked it should never be locked again... unless you know exactly what you are doing and have good reason to do so. If you have tried multiple times to unlock the bootloader using fastboot -and- exhausted all means of booting to recovery (you are positive you know how to get there and cannot) then there is no way to recover. Until one of these two things changes you cannot get back in. Sorry man!
Click to expand...
Click to collapse
I just cannot believe that the phone is unusable
robertoancini51 said:
I just cannot believe that the phone is unusable
Click to expand...
Click to collapse
Just to be sure I am reading this right, instead of seeing the "no command" screen when you toggle the smart menu option to recovery and hitting the power button, the device shuts down?
sliding_billy said:
Just to be sure I am reading this right, instead of seeing the "no command" screen when you toggle the smart menu option to recovery and hitting the power button, the device shuts down?
Click to expand...
Click to collapse
Yes
robertoancini51 said:
Yes
Click to expand...
Click to collapse
You mention not being able to toggle OEM unlock or USB debugging, but are you sure they are not already toggle? Have you tried locking or unlocking the bootloader from fastboot (hopefully you can see the device on your computer when plugged in)? Your issue reminded me of another thread https://forum.xda-developers.com/showpost.php?p=78277194&postcount=260 where it looked like an unlock only partially worked. I assume you are not the registered owner and cannot contact Google about the issue.
sliding_billy said:
You mention not being able to toggle OEM unlock or USB debugging, but are you sure they are not already toggle? Have you tried locking or unlocking the bootloader from fastboot (hopefully you can see the device on your computer when plugged in)? Your issue reminded me of another thread https://forum.xda-developers.com/showpost.php?p=78277194&postcount=260 where it looked like an unlock only partially worked. I assume you are not the registered owner and cannot contact Google about the issue.
Click to expand...
Click to collapse
I'm not sure if they are already toggle. Yes, I've tried to lock/unlock bootloader from fastboot, but nothing. The PC sees it from device manager. No,I'm not registered.
robertoancini51 said:
I'm not sure if they are already toggle. Yes, I've tried to lock/unlock bootloader from fastboot, but nothing. The PC sees it from device manager. No,I'm not registered.
Click to expand...
Click to collapse
Might be worth posting something on the Google forum. If an agent isn't checking registration, you might get some ideas. The only thing else I can think is that there may be some key combination (vol down or up and hold) when pressing the power button to get to recovery to keep it from shutting down. Good luck.
sliding_billy said:
Might be worth posting something on the Google forum. If an agent isn't checking registration, you might get some ideas. The only thing else I can think is that there may be some key combination (vol down or up and hold) when pressing the power button to get to recovery to keep it from shutting down. Good luck.
Click to expand...
Click to collapse
I Have written to ghem, I wait an answer from them. I will try some combination and come back with an answer
i have the same problem
robertoancini51 said:
I Have written to ghem, I wait an answer from them. I will try some combination and come back with an answer
Click to expand...
Click to collapse
who did you write to? can you share please? also if you manage to solve the problem, please share the solution.
many thanks,
Cant you take the back of and use EDL Mode? its qualcomm so its available.? wheres all the master techys in the pixel thread?You can push the entire factory image whether its locked or unlocked with EDL.
---------- Post added at 04:56 PM ---------- Previous post was at 04:50 PM ----------
https://www.leakite.com/revised-how-to-unbrick-qualcomm-android/
Remember to change any images to googles.