phone turns off when not charging - One (M8) Q&A, Help & Troubleshooting

hi
my phone is working perfectly when connected to charger, but when i unplug it, phone will turn off in couple of seconds.
when putting back in charge - i can turn the phone back on.
battery indication remains the same, and when checked with simply battery apps such as Ampere health is good.
any ideas someone ?
i've tried to search similar problem online and couldn't find any..

idopel said:
hi
my phone is working perfectly when connected to charger, but when i unplug it, phone will turn off in couple of seconds.
when putting back in charge - i can turn the phone back on.
battery indication remains the same, and when checked with simply battery apps such as Ampere health is good.
any ideas someone ?
i've tried to search similar problem online and couldn't find any..
Click to expand...
Click to collapse
Battery needs replacement . I had the same problem .
Hit THANKS if somebody help you

replace battery
thanks,
i really hope it's only a battery issue, but i'm not sure as the health looks good when checking with different apps or even when simply checking the indicator.
did you also see that the battery shows good health , and that it's shows it's full ?
sonnu0100 said:
Battery needs replacement . I had the same problem .
Hit THANKS if somebody help you
Click to expand...
Click to collapse

idopel said:
thanks,
i really hope it's only a battery issue, but i'm not sure as the health looks good when checking with different apps or even when simply checking the indicator.
did you also see that the battery shows good health , and that it's shows it's full ?
Click to expand...
Click to collapse
You can check your battery stats with this in adb:
adb shell
dumpsys batteryproperties

idopel said:
thanks,
i really hope it's only a battery issue, but i'm not sure as the health looks good when checking with different apps or even when simply checking the indicator.
did you also see that the battery shows good health , and that it's shows it's full ?
Click to expand...
Click to collapse
My m8 was runing fine . Giving sot~ 6 hours . And one day while listening music it hang and shut down . Only restart with charger connected .
Few days later i cannot acess my phone beyond htc logo , but it goes to bootloader mode with charger . (If try to go to recovery , it will again shut down ) .
Flashed ruu , still the problem was there.
Changed battery and now the phone is runnig fine from 2-3 months .
Hit THANKS if somebody help you

so it's not exactly the same behavior as i have.
for me, as long as phone is connected to external power, everything is OK.
anyway i've bought a battery and will try it out once i get it.
as for battery status -thanks xunholyx.
this is the info i got -
dumpsys batteryproperties
ac: 0 usb: 1 wireless: 0
status: 5 health: 2 present: 1
level: 100 voltage: 4324 temp: 295
so what does this mean ?
sonnu0100 said:
My m8 was runing fine . Giving sot~ 6 hours . And one day while listening music it hang and shut down . Only restart with charger connected .
Few days later i cannot acess my phone beyond htc logo , but it goes to bootloader mode with charger . (If try to go to recovery , it will again shut down ) .
Flashed ruu , still the problem was there.
Changed battery and now the phone is runnig fine from 2-3 months .
Hit THANKS if somebody help you
Click to expand...
Click to collapse

idopel said:
so it's not exactly the same behavior as i have.
for me, as long as phone is connected to external power, everything is OK.
anyway i've bought a battery and will try it out once i get it.
as for battery status -thanks xunholyx.
this is the info i got -
dumpsys batteryproperties
ac: 0 usb: 1 wireless: 0
status: 5 health: 2 present: 1
level: 100 voltage: 4324 temp: 295
so what does this mean ?
Click to expand...
Click to collapse
Exactly same issue. Phone would act like TV. If AC power connected , it switches on n works, if charger disconnected then it switches off in few seconds...
Replaced battery, then works fine.
Sent from my HTC One_M8 using Tapatalk

It's not the battery
sonnu0100 said:
My m8 was runing fine . Giving sot~ 6 hours . And one day while listening music it hang and shut down . Only restart with charger connected .
Few days later i cannot acess my phone beyond htc logo , but it goes to bootloader mode with charger . (If try to go to recovery , it will again shut down ) .
Flashed ruu , still the problem was there.
Changed battery and now the phone is runnig fine from 2-3 months .
Hit THANKS if somebody help you
Click to expand...
Click to collapse
I replaced my battery. Even worse now!

GPatrin said:
I replaced my battery. Even worse now!
Click to expand...
Click to collapse
worse . how ?? can u elaborate your problem and solution if you found any , will help other users
Sent from my iPhone using Tapatalk

have a similar issue with mine, replaced the batter about a month ago and was working fine up until this morning, since then it only works when i connect it to the AC charger, even swaping back to the other battery doesnt help... guess its time to move on..

Related

battery issue

hi guys,
i just checked out my ARTE160 battery. when i checked out the output voltage, i found that its 3.95~4.2 v when full charged. i jus checked this out with a multi meter. the battery is designed for 3.7v only, so does this mean there is a prob???
thx guys
I'm not a pro, but I think this means that everything is alright with the battery. I would rather worry if the voltage was below 3,7 V - that would definitely mean a problem.
well i find wat u say is logical but still im having some small prob in my phone.....
it keeps working well and suddenly the phone service alone wont work and gets hanged (means no calls and sms) after couple of mins mobile just researches the network and joins.
the prob is when this thing happens and someone calls me the call is ringing but i dont get any ring or alert in my mobile.......
also sms is not delivered kater but is lost completely......
i jus looked out somewhere that these probs may be due to battery........
Battery issue reply...........
nataraj_latest said:
hi guys,
i just checked out my ARTE160 battery. when i checked out the output voltage, i found that its 3.95~4.2 v when full charged. i jus checked this out with a multi meter. the battery is designed for 3.7v only, so does this mean there is a prob???
thx guys
Click to expand...
Click to collapse
I had to get a new battery and performed a hard-reset on my phone and all was well after that. make sure you have a back-up on your numbers....
well savain
thanks for ur reply.....
did u have the same kind of prob like the over voltage???
savain01 said:
I had to get a new battery and performed a hard-reset on my phone and all was well after that. make sure you have a back-up on your numbers....
Click to expand...
Click to collapse
I've just chcecked the output voltage of my battery - when 45% charged - the voltage was 3.82 V.
in my opinion, your problem has nothing to do with the battery. I had same problem that you described - I switched to WM6 from WM5 - it did the trick.
now it hangs very seldom.
I guess that would help you (at least if you're using WM5).
oh but im using 6.1 at present
its TOM'S ROM.....
...
*for battery issue;
buy a new battery and
charge <----- device must be off!...
when green led light shows, its done..
this should sort your battery issue..
* for issue with - ''suddenly the phone service alone wont work and gets hanged..''
try a hard reset, if it still happens, open the device - open through the back of the device and simply give it a clean, ensure all connections are connecting, in other words, scratch the pins inside device if they need it.. assemble correctly and hope this helps..
-use cotton buds, the ones you use to clean your ears with..
-use a pin/needle to scratch connections..
*sounds like a hardware issue, not rom issue so cleaning inside the device is recommended..
*I've fixed my p3300 plenty of times now by just simply cleaning inside it.
- including the ''not charging'' and ''no sim'' issue people have experienced..
Not charging
HI Geeks, I have a problem with my blackstone battery. It is getting charged only up to 50 to 55 percent. I kept on charger for one ful night. But no use. I am using official ROM. Can you suggest any solution for that?
Help PLZ
I tired both the charger and the USB cable. Still the problem remains.
A new problem
Now i am facing a new problem. When i switch off the Touch HD, it will not start. When i press the power button, it shows "Smart Mobility" then it will go off. I tried once and pressed the power button again. It lasted some more time, reaching to the HTC logo screen.
Then I Connect the phone using the usb cable to the desktop and press the power button. WOW. it started without any problem. Can you help me to get around this problem?
Roy Varghese
royi386 said:
Now i am facing a new problem. When i switch off the Touch HD, it will not start. When i press the power button, it shows "Smart Mobility" then it will go off. I tried once and pressed the power button again. It lasted some more time, reaching to the HTC logo screen.
Then I Connect the phone using the usb cable to the desktop and press the power button. WOW. it started without any problem. Can you help me to get around this problem?
Roy Varghese
Click to expand...
Click to collapse
*for battery issue;
buy a new battery and
charge <----- device must be off!...
when green led light shows, its done..
this should sort your battery issue..
i have a weird kind of battery issue
i plug in my AC adapter
the orange light lights up, for about 5 seconds
then , it keeps flashes orange
i power up my phone for about 5 seconds, it dies
any charge method will keep flashing orange
is my phone battery dead?
Does anyone have my issue ???
I am charging and charging and the indication shows as charging plus the percentage is increasing like normal. However, when I restart the system it shows more than charge percent. Most cases it shows 100%. For instance, show 82 % but after restart device shows 92 or 100%. Please help me experts. Thank a lot in advance for taking your time to reply

Battery calibration

Hi all I have phone with battery problem. I tried to turn S-ON or turn off, tried to rewrite soft also I bought new battery and when I put battery to my phone it shows 30% but when i put same battery to my friend wildfire it shows 100%. Also when I leave my phone to charge threw the night( about 8-9 hours) it charge to 71% and stopped, it is not showing more then 71% also it drains very fast but when it shows that is 3% left it last longer than other time from 71% to 3%. So what should i do ?
Sent from my HTC Wildfire using XDA
http://forum.xda-developers.com/showpost.php?p=11803458&postcount=10
It is for motorola, will it gonna work on htc ? Also when I charge my battery for 4 hours or for 48 ( turned off the phone I mean) it still lightning red led not green. Always it charged till 71 %
Worked for me on my WF using CM 7!
Okay I will try this, nut what about app Battery Calibration, does it work ?
Don't use an app because it is software based, but the guide i've posted is hardware based!
Ok thanks for the information !
plakiko said:
Worked for me on my WF using CM 7!
Click to expand...
Click to collapse
1. While in Android, charge up to 100% and leave the phone plugged in.
it dosen't charge up to 100% to use this method
In this case 100% are the maximum you can reach. You can check the exact battery status in system settings!
plakiko said:
In this case 100% are the maximum you can reach. You can check the exact battery status in system settings!
Click to expand...
Click to collapse
thanks, do you mean from About phone->status->battery status?
it always be the same of notificathon bar
and thank you again for quick replay
Okay I have some questions. First does the phone have to be rooted ? Second where I Have to delete batterystats.bin couse I didnt found them and third does my phone have to be S-OFF ?
Sent from my HTC Wildfire using XDA
Amir.Adel said:
thanks, do you mean from About phone->status->battery status?
it always be the same of notificathon bar
and thank you again for quick replay
Click to expand...
Click to collapse
Yes, I meant that.
Does it show 71% in your phone settings, too?
Justin5 said:
Okay I have some questions. First does the phone have to be rooted ? Second where I Have to delete batterystats.bin couse I didnt found them and third does my phone have to be S-OFF ?
Sent from my HTC Wildfire using XDA
Click to expand...
Click to collapse
1. Sorry, haven't thought about that. Yes, it has to be rooted.
2. If your phone is rooted you can find it with root explorer.
3. Yes, for rooting your phone needs to be S-OFF
Maybe you can use that one - found it in another topic:
1. Power on your phone then connect to your Charger and Fully charge until the LED changes Green.
2. Disconnect your phone from the charger and then power off.
3. Reconnect your phone to your charger with the power off and wait for the green LED.
4. Disconnect the phone from the charger and power it on.
5. Once the phone has fully booted / ready to use ... power off again.
6. With the power off connect the phone to the charger and wait for the green LED.
7. Disconnect from the Charger then power on and use normally.
Needs no root, but I haven't tried that yet. Most of the users said that it worked, but keep in mind that battery calibration can always damage your battery.
My battery never charge up to 100% last time i saw green light from fulfully charged phone was last year. I can charge it for 48 hours turned of it still wont be green
Which status is shown in phone->status->battery status?
plakiko said:
Yes, I meant that.
Does it show 71% in your phone settings, too?.
Click to expand...
Click to collapse
Yes it is, and i cat see green led even it turn off
Try one of the two methods for calibration mentioned.
Amir.Adel said:
Yes it is, and i cat see green led even it turn off
Click to expand...
Click to collapse
Yes I have same problem
Sent from my HTC Wildfire using XDA
Ok I rooted my phone and there is problem with that guide. First I stuck 6 step where say to take out battery and the phone will boot...not at all. I take out the battery and phone just turn off..but i was connected charger, so there is main problem
Can anyone help ?

[Q] HTC desire 816 battery drain

please 816 users , tell me your battery drain through night when you're just sleeping till the next morning ??
Gharbawy said:
please 816 users , tell me your battery drain through night when you're just sleeping till the next morning ??
Click to expand...
Click to collapse
In standby overnight, maybe 3-5% battery drain. A lot of things come in play though such as what apps you have installed, if your on LTE, or 3g, or wifi, or even go into airplane mode at night, etc.
FoxyDrew said:
In standby overnight, maybe 3-5% battery drain. A lot of things come in play though such as what apps you have installed, if your on LTE, or 3g, or wifi, or even go into airplane mode at night, etc.
Click to expand...
Click to collapse
first of all , I'd like to thank you for your reply ..
I've bought a new desire 816 two days ago and I can notice something wrong with the battery as it drains faster than normal
and it gives false percent as it increases after restarting the phone ..
I've tried to calibrate the battery by letting in turn off by itself then recharging it to 100% but then I realized It's still giving me false number
I don't know what to do ... It would be great if you can help
Gharbawy said:
please 816 users , tell me your battery drain through night when you're just sleeping till the next morning ??
Click to expand...
Click to collapse
my friend has the same. i will update you if he finds any solution
Gharbawy said:
first of all , I'd like to thank you for your reply ..
I've bought a new desire 816 two days ago and I can notice something wrong with the battery as it drains faster than normal
and it gives false percent as it increases after restarting the phone ..
I've tried to calibrate the battery by letting in turn off by itself then recharging it to 100% but then I realized It's still giving me false number
I don't know what to do ... It would be great if you can help
Click to expand...
Click to collapse
Have you tried a battery calibration app such as the one by NeMa in the PlayStore? It requires root but it basically asks you to charge your device to 100% which is done from empty to max in about 3 hours. At this point you go in the app while its still plugged in and "clear" the batterystats. This is the file that tells the device how much charge it can hold and on some devices this file gets buggy/glitched. It will wipe this file away and generate a new one based on the charge the battery holds at max. It then asks you to use the device as normal until it dies and recharge to full afterwards. This has worked for many and I hope it will work for you as well.
If you have excessive battery drain look at the Power settings and review the usage. If it shows a green line on awake and it doesn't show the same matching the screen on time then you have a background app sucking battery from the device. Facebook and its Messenger are known to be the culprits but if you download Greenify from the PlayStore. It will allow you to hibernate practically every app so there is no battery drain when your device screen is off. In combination with this app I am able to get an average day and a half of use with no charge and normal use with Videos, Music, Facebook, Messenger; etc. I average I use about 6-10 hours on this device with pure stock w/ root & Greenify with battery calibration via app done.
Sent from my 710C using XDA Free mobile app
jaysoblitzed said:
Have you tried a battery calibration app such as the one by NeMa in the PlayStore? It requires root but it basically asks you to charge your device to 100% which is done from empty to max in about 3 hours. At this point you go in the app while its still plugged in and "clear" the batterystats. This is the file that tells the device how much charge it can hold and on some devices this file gets buggy/glitched. It will wipe this file away and generate a new one based on the charge the battery holds at max. It then asks you to use the device as normal until it dies and recharge to full afterwards. This has worked for many and I hope it will work for you as well.
If you have excessive battery drain look at the Power settings and review the usage. If it shows a green line on awake and it doesn't show the same matching the screen on time then you have a background app sucking battery from the device. Facebook and its Messenger are known to be the culprits but if you download Greenify from the PlayStore. It will allow you to hibernate practically every app so there is no battery drain when your device screen is off. In combination with this app I am able to get an average day and a half of use with no charge and normal use with Videos, Music, Facebook, Messenger; etc. I average I use about 6-10 hours on this device with pure stock w/ root & Greenify with battery calibration via app done.
Sent from my 710C using XDA Free mobile app
Click to expand...
Click to collapse
Thank you man for you Reply ..
I've few questions I wish you help with them
1- does this greenify need root also ?
2- I didn't root the phone not to lose my warranty as I was willing to replace it for that battery issue but
If I decided to root it , would you help me with the instructions ?? I mean some trusted way you've already tried
because I don't wanna mess up with the phone .
Thanks in advance !
Gharbawy said:
Thank you man for you Reply ..
I've few questions I wish you help with them
1- does this greenify need root also ?
2- I didn't root the phone not to lose my warranty as I was willing to replace it for that battery issue but
If I decided to root it , would you help me with the instructions ?? I mean some trusted way you've already tried
because I don't wanna mess up with the phone .
Thanks in advance !
Click to expand...
Click to collapse
Yes, Greenify does require root in order to work but it does work flawlessly.
For an visual step by step root guide for this device simply watch this video here!
https://www.youtube.com/watch?v=1NYP7V2ltpI
:good::laugh::good:
I have the same problem… .help plz my phone is w816dug dual sim from Taiwan
Gharbawy said:
please 816 users , tell me your battery drain through night when you're just sleeping till the next morning ??
Click to expand...
Click to collapse
I bought the machine and I have the same problem and searched for a solution and found it, thank God you tried it and it was sharp and Hoaml calibration of the battery as follows
We ship the device to extend not less than 10 minutes and then tend charger and push constantly for 2 minutes and confirmed in 2 minutes Whatever happens from closing and then opening or if something did not happen continued pressing for 2 minutes
Finished battery is completely closed to the device himself
Shipper arrived once again that is shipping 100%
And fill your normal concluded the problem
Thank you
muhamadalani said:
I bought the machine and I have the same problem and searched for a solution and found it, thank God you tried it and it was sharp and Hoaml calibration of the battery as follows
We ship the device to extend not less than 10 minutes and then tend charger and push constantly for 2 minutes and confirmed in 2 minutes Whatever happens from closing and then opening or if something did not happen continued pressing for 2 minutes
Finished battery is completely closed to the device himself
Shipper arrived once again that is shipping 100%
And fill your normal concluded the problem
Thank you
Click to expand...
Click to collapse
pressing which keys ??
can you explain more ?!
@Gharbawy
I had the same inssue ..in my phone htc a5_dug dual sim from Taiwan i waited for solution or any update nothing cameup… then i decided to flash custom roms and was best na now am in custom rom and the problem was off and the only one custom rom which solve my problem ..SVHD+………
Gharbawy said:
pressing which keys ??
can you explain more ?!
Click to expand...
Click to collapse
Unfortunately, the lack of rapid reaction because I was too busy
Pressing the power switch for exactly two minutes and the device will tell you Alglaq Do you want to or not agreed to the demand and calibration Congratulations to you
Thank you
I fixed my battery issue. the exposed software killed mine relating to the same issue i believe you had or have. reporting wrong percentage. once had 50 percent, took it back out of my pocket and within 5 mons i had 4%. wouldnt charge.
Power it off... hold all 3 buttons (power+volume up+volumedown) after 15 seconds it will boot back up. this calibrated my battery. hope this works for you.
Wrong battery percentage report is fixed by HTC on 1.58 rom update. it works fine on 1.58 Rom
My battery on my htc is draining fast I think it went from 100% to 83% percent in like 20 minutes is this normal? I have disabled everything that I'm able to disable on this phone but once it gets to 70% the drainage kinda slows down

[Battery Problem] Battery drains super fast and device overheats

Hey there,
First of all im using android 6.0 and i took of the case.
Last week my device suddenly began overheating and discharging aproximaly 1 precent every 2 minutes . Its even discharging while connected to the charger.
Pretty sure it has nothing to do with battery itself because i tried 4 different original batteries which all work perfectly fine with a different device.
I also tried to factory reset with no help..
I had a few "breaks" from this problem and sometimes it dosn't discharges quickly but when i start to use it, it starts to discharge fast again...
Is there something i can check before i send it away to the company to check it?
Thanks in advance,
Rony.
U need a waklock detecter also stock info whats drianing the bat screen web wifi also u can try safe mode for a few hours to see if its in ure apps or atock system

Trys to restart when full charge. Does not complete.

ZEN Fone 2 Z00AD Works fine except that when I put it on charge at night it tries to restart when in reaches full charge. It does not complete the restart (little dots going around in circle) I have to turn off with power button and then restart. phone works fine
unless I try to charge the battery to full.
trabtw said:
ZEN Fone 2 Z00AD Works fine except that when I put it on charge at night it tries to restart when in reaches full charge. It does not complete the restart (little dots going around in circle) I have to turn off with power button and then restart. phone works fine
unless I try to charge the battery to full.
Click to expand...
Click to collapse
Could be a faulty battery , could be software too, could be hardware board failure .
What have you tried ? To narrow it down ?
timbernot said:
Could be a faulty battery , could be software too, could be hardware board failure .
What have you tried ? To narrow it down ?
Click to expand...
Click to collapse
You are absolutely right .It could be any of those reasons. Could you please narrow it down?
trabtw said:
You are absolutely right .It could be any of those reasons. Could you please narrow it down?
Click to expand...
Click to collapse
Sorry , I know I'm good but not that good :laugh:

Categories

Resources