FireTV stops receiving the Remote's signal while watching tv? - Fire TV Q&A, Help & Troubleshooting

Hello everyone! I have a basic, stock, NON-ROOTED FireTV. It is completely stock, and the FireTV box has already been replaced once for a new one for this exact problem...
So here's what's happening, anytime I watch something on my FireTV like Hulu or Netflix, the FireTV stops responding to any remote signals.
I think it's my FireTV's fault and NOT my remote's fault because I have brand new batteries in the remote.
This is incredibly irritating as you can tell because the only way to fix this is to complete unplug the entire FireTV, and that's difficult since it's hard to reach there.
Anyway, has anyone heard of this happening?
Thanks!

derpmcturd said:
Hello everyone! I have a basic, stock, NON-ROOTED FireTV. It is completely stock, and the FireTV box has already been replaced once for a new one for this exact problem...
So here's what's happening, anytime I watch something on my FireTV like Hulu or Netflix, the FireTV stops responding to any remote signals.
I think it's my FireTV's fault and NOT my remote's fault because I have brand new batteries in the remote.
This is incredibly irritating as you can tell because the only way to fix this is to complete unplug the entire FireTV, and that's difficult since it's hard to reach there.
Anyway, has anyone heard of this happening?
Thanks!
Click to expand...
Click to collapse
My 2nd gen fire tv does this every once in a great while. All I do is pull 1 battery and put it back in. That fixes it immediately. I'm not sure why they lose sync with each other.
Sent from my 0PJA2 using Tapatalk

trcurren said:
My 2nd gen fire tv does this every once in a great while. All I do is pull 1 battery and put it back in. That fixes it immediately. I'm not sure why they lose sync with each other.
Sent from my 0PJA2 using Tapatalk
Click to expand...
Click to collapse
mine used to be absolutely perfect the first year i had it, then i think around the time the homescreen layout changed that's when this non-responsive stuff started happening with that firmware update.

Related

AFTV needs regular reboots

Hoping to get help with troubleshooting...
My hardwired aftv occasionally has Amazon video/Netflix issues but no problems for 3+ days now.
My aftv on 5ghz runs fine except...
I get into the habit on creating a playlist and falling asleep while it's going. This might be because it doesn't sleep automatically, but the next morning if I try to play a prime or Netflix video I can absolutely GUARANTEE it won't play. It will either show a message stating so or it will try to play but the picture goes on & off black until it just stops. Reboot and it's fixed.
It's getting more annoying because it's every day and this one has boot menu so boot time is significantly slower. I can provide more info if it's needed.
I think I can remedy it not going to sleep but don't think that should matter. Plus this aftv has always needed regular reboots because the sound would cut in & out otherwise. I attributed that to the older tv I'm using. Switching hdmi cable didn't help.
Btw--looking closely I see I still have a folder called "android apps" somewhere around sda/usbstorage even though I now mount to storage/usb/drive1...that folder survived several cwm factory restores. I'm about 90% certain it's not native, I created it but haven't gone ahead and deleted it just in case. It's probably not relevant to my above issues but just want to make sure. It can stay there as long as it's not creating conflicts since its just an empty folder. Probably from when I used stickmount awhile back.
KLit75 said:
Hoping to get help with troubleshooting...
My hardwired aftv occasionally has Amazon video/Netflix issues but no problems for 3+ days now.
My aftv on 5ghz runs fine except...
I get into the habit on creating a playlist and falling asleep while it's going. This might be because it doesn't sleep automatically, but the next morning if I try to play a prime or Netflix video I can absolutely GUARANTEE it won't play. It will either show a message stating so or it will try to play but the picture goes on & off black until it just stops. Reboot and it's fixed.
It's getting more annoying because it's every day and this one has boot menu so boot time is significantly slower. I can provide more info if it's needed.
I think I can remedy it not going to sleep but don't think that should matter. Plus this aftv has always needed regular reboots because the sound would cut in & out otherwise. I attributed that to the older tv I'm using. Switching hdmi cable didn't help.
Btw--looking closely I see I still have a folder called "android apps" somewhere around sda/usbstorage even though I now mount to storage/usb/drive1...that folder survived several cwm factory restores. I'm about 90% certain it's not native, I created it but haven't gone ahead and deleted it just in case. It's probably not relevant to my above issues but just want to make sure. It can stay there as long as it's not creating conflicts since its just an empty folder. Probably from when I used stickmount awhile back.
Click to expand...
Click to collapse
A potential quick solution would be to use something to clear memory. I've been using Fast Reboot (https://play.google.com/store/apps/details?id=com.greatbytes.fastreboot&hl=en) on all my android devices whenever they start to feel a little sluggish. It doesn't actually reboot the device, but simply clears memory by closing apps out fully. It's helped with Netflix issues before. It's much simpler than constant reboots, but it's not a miracle cure.
Sounds to me like XBMC is never actually closing down, and Android thinks that it's still actively playing video. Only one app can play video at a time in Android, and if you're playing a video in XBMC and attempt to play a video from another app like Netfix, it won't be able to start because XBMC still has the stage with regards to playing video.
Are you launching Netflix/Amazon from within XBMC?
Does it happen after you completely close XBMC, or tell it to force quit in the Android menu?
xm41907 said:
A potential quick solution would be to use something to clear memory. I've been using Fast Reboot (https://play.google.com/store/apps/details?id=com.greatbytes.fastreboot&hl=en) on all my android devices whenever they start to feel a little sluggish. It doesn't actually reboot the device, but simply clears memory by closing apps out fully. It's helped with Netflix issues before. It's much simpler than constant reboots, but it's not a miracle cure.
Click to expand...
Click to collapse
Thanks. I'll try it. I had an app that scheduled reboots and it didn't remedy the problem but I'm open to any possible fixes.
KCFish said:
Sounds to me like XBMC is never actually closing down, and Android thinks that it's still actively playing video. Only one app can play video at a time in Android, and if you're playing a video in XBMC and attempt to play a video from another app like Netfix, it won't be able to start because XBMC still has the stage with regards to playing video.
Are you launching Netflix/Amazon from within XBMC?
Does it happen after you completely close XBMC, or tell it to force quit in the Android menu?
Click to expand...
Click to collapse
Those are actually tough questions
I DO have a Netflix shortcut setup in xbmc but rarely use. I'll say lately, for some reason it's been working. Typically though, if I spend awhile in xbmc and then want to go to Netflix or prime, I'll stop the video (if playing), press home then force quit xbmc. This is out of habit because it has such a high fail rate. Of course I don't expect my wife & kids to do all that so that's were it gets more troublesome.
Stopping the video in xbmc is something I do 100% of the time now. I'm very conscious of it but do you think just having xbmc itself running causes issues when switching? I wonder if an app like llama can be set up to kill xbmc when pressing home? Or maybe the app in the post above might help?
I say tough questions because my viewing habits don't follow patterns. I will say it happens less when I force quit xbmc but that's not 100% of the time, probably 70 to 80%.
But one time I can COUNT on it happening is if xbmc idles while I sleep. When I wake up and exit, force quit xbmc...prime and Netflix don't work till I reboot.
Talking now I'm thinking MAYBE clear cache and force quit might help but there's got to be a better way. I've been a little lazy there not looking into that. My other aftv sleeps fine but it's in the living room so I don't leave it playing before going to bed.
I'll try the above app and adjust some settings to try and get it to sleep automatically.
xm41907 said:
A potential quick solution would be to use something to clear memory. I've been using Fast Reboot (https://play.google.com/store/apps/details?id=com.greatbytes.fastreboot&hl=en) on all my android devices whenever they start to feel a little sluggish. It doesn't actually reboot the device, but simply clears memory by closing apps out fully. It's helped with Netflix issues before. It's much simpler than constant reboots, but it's not a miracle cure.
Click to expand...
Click to collapse
Tried it on my phone. It's a pretty useful app. Do you exclude any apps or do you just use the defaults list on your aftv? Thanks again!
KLit75 said:
Tried it on my phone. It's a pretty useful app. Do you exclude any apps or do you just use the defaults list on your aftv? Thanks again!
Click to expand...
Click to collapse
I'm not sure what you mean. It's a one click solution to clear memory.
xm41907 said:
I'm not sure what you mean. It's a one click solution to clear memory.
Click to expand...
Click to collapse
Yes. And this might just be being overly cautious. In the settings you can exclude certain apps. But I went ahead and just pressed fast reboot with default settings and it works fine.
Be nice if you could automate this to be triggered when exiting apps. Or put it on the homescreen for quick access. I guess you could with a launcher.
Very much appreciated! Thanks again!
KLit75 said:
Yes. And this might just be being overly cautious. In the settings you can exclude certain apps. But I went ahead and just pressed fast reboot with default settings and it works fine.
Be nice if you could automate this to be triggered when exiting apps. Or put it on the homescreen for quick access. I guess you could with a launcher.
Very much appreciated! Thanks again!
Click to expand...
Click to collapse
That's what I'm unsure of. How do you access the settings? You open it, it clears memory and shows you what it's cleared. That's it.
**Edit. Nevermind. I'm assuming you purchased the pro version. It looks like it does have settings to exclude apps and schedule "reboots". I've only ever used the free version.
xm41907 said:
That's what I'm unsure of. How do you access the settings? You open it, it clears memory and shows you what it's cleared. That's it.
**Edit. Nevermind. I'm assuming you purchased the pro version. It looks like it does have settings to exclude apps and schedule "reboots". I've only ever used the free version.
Click to expand...
Click to collapse
Yes. It's pro and it is effective for somethings. Unfortunately tonite I found out "simulating" a reboot is not quite the same as rebooting.
As I said, I've just got in the habit of rebooting this aftv before I use it...That's because for as long as I've owned it I've had this seemingly one of a kind issue where the video playing will have the sound cut in & out indefinetly until it gets rebooted. Don't matter if it's Netflix, prime, or xbmc.
It's done this since I bought it with stock firmware, at least 3 different prerooted firmwares and several factory resets. I've tried different hdmi cables.
My other aftv is ok. Only difference is it's hardwired and is connected to a better tv. But my network is solid. All devices, especially streaming boxes are fine.
Anyway. I was optimistic when I saw you could essentially reboot without waiting the 60 seconds or how ever long, to play something. But at least this one glitch still needs a real reboot.
I am happy that it appears to help with transitions from xbmc to Netflix or prime but it looks like I'll still be rebooting regularly (daily at least)
I think I posted about this awhile back but no matter where I look I can't find anyone that has this problem.

after I rooted my aftv, the remote gets sensitive ?

Hi,
According the instruction of aftvnews, I rooted my aftv. everything looks normal except the remote, since that, the remote gets sensitive. sometimes It will go forward quickly.
what about yours? How can I adjust the remote?
thanks
This happened to me a few weeks ago for a brief period randomly, but only in kodi/spmc. It seem to have corrected itself after a day or two.
Maybe try updating the remote control firmware if you haven't already. There's a guide on this at aftvnews.
Failing that, maybe also try to unpair then re-pair the remote. I know with bluetooth devices generally, this can sometrimes help fix odd issues.

[Q] SPMC update 14.2.0 + New update Netflix not sleeping

I have been using SPMC since the Ouya, and elmerohueso's thread (http://forum.xda-developers.com/showthread.php?t=2790392) at one point he had suggested it since it has android specific fixes that did not make it in the main KODI branch. It just got an update to 14.2.0 and he backported a new Isengard feature, skip steps. I certainly see functionality in this but am looking for a way to disable it, the kodi wiki (http://kodi.wiki/view/Skip_Steps) says the delay can be set to none via the GUI but mine's only allowing me to go down to 500ms, I see an advancedsettings.xml option for seek steps but not for the delay, does anyone know if there is a work around for this or am I the only one getting this?
Second thing, the new amazon update has many nice improvements, but has anyone else noticed the new Netflix no longer puts the FTV to sleep after sitting idle? The old app used to allow the FTV to sleep after sitting idle it would induce the screensaver then sleep. New app just sits on a dim screen forever, its only a problem cause on occasion there have been times where I've fallen asleep to something playing no netflix and the FTV stays indefinitely on and never goes to sleep all night . My question is this, Does anyone know of any tricks to make this happen automagically, through root/llama/scripts anything? It's a minor annoyance, but I have 4 FTV's in my house and my kids like to leave stuff on so I'm constantly having to manually put them to sleep its quite frustrating.
Any help is appreciated! Thanks all!

Youtube casting gone.

I know a few people have had similar questions but mine is just enough different that I thought I'd ask.
I used to be able to cast from youtube on my macbook air to my first gen fire tv. I sold the mac and now have a Lenovo laptop running windows 10. If I go into youtube (in a chrome browser) and hit the "cast" button one of my three fire tvs doesn't show up & the other two don't work.
Has youtube casting been disabled? Is there a three sided battle going on between Google, Amazon & MS for control over the cast landscape?
Any help would be great.
Thanks in advance.
rcrh said:
I know a few people have had similar questions but mine is just enough different that I thought I'd ask.
I used to be able to cast from youtube on my macbook air to my first gen fire tv. I sold the mac and now have a Lenovo laptop running windows 10. If I go into youtube (in a chrome browser) and hit the "cast" button one of my three fire tvs doesn't show up & the other two don't work.
Has youtube casting been disabled? Is there a three sided battle going on between Google, Amazon & MS for control over the cast landscape?
Any help would be great.
Thanks in advance.
Click to expand...
Click to collapse
If it's working on your other fire tvs then logically casting wasnt disabled.
It's happened to me several times. Some fire devices are unavailable on the network and not sure why. I don't think I ever did anything to fix it--just moved on and now, in rare instances I try to cast, all my fire devices appear.
*You might want to try power cycling all them, including your router. See if that works.
KLit75 said:
If it's working on your other fire tvs then logically casting wasnt disabled.
It's happened to me several times. Some fire devices are unavailable on the network and not sure why. I don't think I ever did anything to fix it--just moved on and now, in rare instances I try to cast, all my fire devices appear.
*You might want to try power cycling all them, including your router. See if that works.
Click to expand...
Click to collapse
it's NOT working on any of my fire tv's. Two of them show up on my laptop; one of them doesn't. But, I can't cast to any of them. So logically I asked the question.
Sorry you're having the same random happenings. I don't think random events are very logical.
Hopefully someone else will have resolved this issue or can confirm that Youtube casting is dead.
I had the exact same problem...and since im on the original firmware. (51.1.1.0) i did Nothing. I stopped using the fire tv. Im just now getting around to completely wiping, re--rooting, and going to install a newer firmware to try to fix it.
rcrh said:
it's NOT working on any of my fire tv's. Two of them show up on my laptop; one of them doesn't. But, I can't cast to any of them. So logically I asked the question.
Sorry you're having the same random happenings. I don't think random events are very logical.
Hopefully someone else will have resolved this issue or can confirm that Youtube casting is dead.
Click to expand...
Click to collapse
I wasn't trying to be snarky when I said "logically" but I did admittedly skim your post and saw devices were showing up (missed the part where you said the ones that did appear werent working.)
Im at work. And I only cast from my phone/tablet. Last time I tried (sometime in the past 2 weeks) it was working.
Still thinking network issue. Try reboot. Another observation--Fire TV casts fine, no lag but I find it's inconvenient for me. From the time I hit the cast button to the time it actually plays the video, for me, takes 30 seconds or more. There are scenarios where it's definitely more convenient but its that long start up time that made me sort of evolve to just opening the YouTube app on aftv.
KLit75 said:
I wasn't trying to be snarky when I said "logically" but I did admittedly skim your post and saw devices were showing up (missed the part where you said the ones that did appear werent working.)
Im at work. And I only cast from my phone/tablet. Last time I tried (sometime in the past 2 weeks) it was working.
Still thinking network issue. Try reboot. Another observation--Fire TV casts fine, no lag but I find it's inconvenient for me. From the time I hit the cast button to the time it actually plays the video, for me, takes 30 seconds or more. There are scenarios where it's definitely more convenient but its that long start up time that made me sort of evolve to just opening the YouTube app on aftv.
Click to expand...
Click to collapse
And I appologize for over reacting and piling on the snark.
I don't think its a network thing since I can cast from my phone but I'll try rebooting everything.

Rooted 1st gen FireTV issues....and updating?

Hi all.
I bought a rooted 1st gen FireTV a couple of years ago & it's been brilliant; I only use it for Kodi and have no interest in anything else. However, I recently started having constant critical low storage issues and faffed about with the box trying to fix it. In doing so, I inadvertently removed some system apps and my FTV no longer goes into sleep mode after a timeout but I've got Kodi working again, and Firestopper is great for auto-launching Kodi and mapping my Home button.
I'm wondering if it's worth upgrading the firmware from the current 51.1.4.1? I'm quite tech-literate but not with Android. The FTV boots into RBox's Boot Menu v1.0 and I'm not sure where to go from there in terms of ROMS, updates etc. I spent about 8 hours last night researching everything and my head is spinning!
Is it worth upgrading? If not, does anyone know why my FTV no longer goes into sleep mode when not in use?
Cheers
Gary

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