Hey all,
I'm helping a friend out here. They had the phone on a nightstand in a hotel room and it fell a few feet (onto carpet). No physical damage, but after that happened the phone won't boot.
If it isn't connected to a charger, nothing happens. No response what so ever. When you plug in a charger the orange light comes on and the phone displays a battery symbol with a lightning bolt. However, after a few seconds the phone appears to reboot (screen goes black) and then return back to the same screen.
Things I've tried:
- Holding Power+Vol Down for 2 minutes.
- Holding the phone's light sensor to a bright light, then holding down Power+Vol Down.
- Different USB cable and wall ac adapter.
- Holding down Power, Vol Down, and Vol Up.
I disassembled it a bit to take a peak at all the connectors from the usb port and battery. After reseating them, I get the same result. I also tried leaving the battery disconnected, and powering it on via just the charger. Interestingly enough I get a battery symbol with a "0%", but it still doesn't boot.
Any suggestions? They just returned from a trip over seas and would like to get their pictures off the phone. They've already purchased a used M9 to replace it, but I'm just trying to get their data.
Picture of the screen I'm receiving:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Thanks!
P.S. Ignore the missing speaker grills on top and bottom. Those had to be removed (gently, of course) to remove the screws underneath which allowed me to take apart the phone.
Jakeobie said:
Hey all,
I'm helping a friend out here. They had the phone on a nightstand in a hotel room and it fell a few feet (onto carpet). No physical damage, but after that happened the phone won't boot.
If it isn't connected to a charger, nothing happens. No response what so ever. When you plug in a charger the orange light comes on and the phone displays a battery symbol with a lightning bolt. However, after a few seconds the phone appears to reboot (screen goes black) and then return back to the same screen.
Things I've tried:
- Holding Power+Vol Down for 2 minutes.
- Holding the phone's light sensor to a bright light, then holding down Power+Vol Down.
- Different USB cable and wall ac adapter.
- Holding down Power, Vol Down, and Vol Up.
I disassembled it a bit to take a peak at all the connectors from the usb port and battery. After reseating them, I get the same result. I also tried leaving the battery disconnected, and powering it on via just the charger. Interestingly enough I get a battery symbol with a "0%", but it still doesn't boot.
Any suggestions? They just returned from a trip over seas and would like to get their pictures off the phone. They've already purchased a used M9 to replace it, but I'm just trying to get their data.
Picture of the screen I'm receiving:
Thanks!
P.S. Ignore the missing speaker grills on top and bottom. Those had to be removed (gently, of course) to remove the screws underneath which allowed me to take apart the phone.
Click to expand...
Click to collapse
It looks like the phone had been through much more than just a drop
Sent from my HTC One (M8) using XDA Labs
---------- Post added at 03:45 AM ---------- Previous post was at 03:39 AM ----------
Jakeobie said:
Hey all,
I'm helping a friend out here. They had the phone on a nightstand in a hotel room and it fell a few feet (onto carpet). No physical damage, but after that happened the phone won't boot.
If it isn't connected to a charger, nothing happens. No response what so ever. When you plug in a charger the orange light comes on and the phone displays a battery symbol with a lightning bolt. However, after a few seconds the phone appears to reboot (screen goes black) and then return back to the same screen.
Things I've tried:
- Holding Power+Vol Down for 2 minutes.
- Holding the phone's light sensor to a bright light, then holding down Power+Vol Down.
- Different USB cable and wall ac adapter.
- Holding down Power, Vol Down, and Vol Up.
I disassembled it a bit to take a peak at all the connectors from the usb port and battery. After reseating them, I get the same result. I also tried leaving the battery disconnected, and powering it on via just the charger. Interestingly enough I get a battery symbol with a "0%", but it still doesn't boot.
Any suggestions? They just returned from a trip over seas and would like to get their pictures off the phone. They've already purchased a used M9 to replace it, but I'm just trying to get their data.
Picture of the screen I'm receiving:
Thanks!
P.S. Ignore the missing speaker grills on top and bottom. Those had to be removed (gently, of course) to remove the screws underneath which allowed me to take apart the phone.
Click to expand...
Click to collapse
Including the very weird substance on the speaker. Had this phone been in the water?
Sent from my HTC One (M8) using XDA Labs
Related
Hi guys.
My brother gave me his HTC One X which he bought 2nd hand a couple of months ago.
A few days ago this problem occurred out of the blue. The battery is completely drained, and any time it's plugged into a power source (PC or AC adapter) the phone turns on for a few seconds, then dies. The red LED light is on during this period This process repeats over and over until the power is disconnected. I've included a video of the process here:
If I hold the volume down button, I can get into the HBOOT menu, but no matter what I press it stays at the screen in the below pic, and the phone turns off after a few seconds anyway.
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If I leave it plugged in for a few minutes, the battery gets charged a little bit and I can turn it on for a few moments unplugged. Unfortunately it goes through the same motions. When I hold the volume down in this case, I get some options in the HBOOT menu as in the pic below.
Unfortunately I can't do anything in this screen, not even cycle through the options, and the phone reboots in a couple of seconds anyway.
I left the phone plugged in all night last night hoping that a charge could build up slowly so I could do something, but unfortunately it didn't make a difference.
If there's anyone out there that could help me with this I'd really appreciate it. I don't know if it's been modified or anything, my brother said he never touched it but didn't know whether it was modified beforehand or not. I've a suspicion myself that it's a hardware fault, hopefully it's something as small as a bad battery. What do you guys think? Much appreciated.
Gadge64 said:
Hi guys.
My brother gave me his HTC One X which he bought 2nd hand a couple of months ago.
A few days ago this problem occurred out of the blue. The battery is completely drained, and any time it's plugged into a power source (PC or AC adapter) the phone turns on for a few seconds, then dies. The red LED light is on during this period This process repeats over and over until the power is disconnected. I've included a video of the process here:
If I hold the volume down button, I can get into the HBOOT menu, but no matter what I press it stays at the screen in the below pic, and the phone turns off after a few seconds anyway.
If I leave it plugged in for a few minutes, the battery gets charged a little bit and I can turn it on for a few moments unplugged. Unfortunately it goes through the same motions. When I hold the volume down in this case, I get some options in the HBOOT menu as in the pic below.
Unfortunately I can't do anything in this screen, not even cycle through the options, and the phone reboots in a couple of seconds anyway.
I left the phone plugged in all night last night hoping that a charge could build up slowly so I could do something, but unfortunately it didn't make a difference.
If there's anyone out there that could help me with this I'd really appreciate it. I don't know if it's been modified or anything, my brother said he never touched it but didn't know whether it was modified beforehand or not. I've a suspicion myself that it's a hardware fault, hopefully it's something as small as a bad battery. What do you guys think? Much appreciated.
Click to expand...
Click to collapse
Download this go in bootloader and run the ChargeONEX.bat from cmd . Report back
Hi, thanks for your response.
when I run ChargeONEX.bat, it gets stuck on <waiting for device> because the phone won't stay on long enough to do anything. It just turns off after about 3 seconds.
If I'm doing something wrong please set me straight!
Thank you.
Gadge64 said:
Hi, thanks for your response.
when I run ChargeONEX.bat, it gets stuck on <waiting for device> because the phone won't stay on long enough to do anything. It just turns off after about 3 seconds.
If I'm doing something wrong please set me straight!
Thank you.
Click to expand...
Click to collapse
No in this case you can't do enything else. Try to hold down power button for longf time and see what will hapend. Try to go again in bootloader.
And you see only this Waithing for device?
Thant said:
No in this case you can't do enything else. Try to hold down power button for longf time and see what will hapend. Try to go again in bootloader.
And you see only this Waithing for device?
Click to expand...
Click to collapse
I've tried doing this and unfortunately nothing different happened.
Thanks for your suggestion though.
Did you ever fix it?
So I've had my zenwatch for about a week now and lastnight it was working perfectly fine but this morning I woke up and my screen was black. I placed it on the charging cradle (which normally triggers the screen to turn on) this time nothing happens, the white charging indicator light on the cradle lights up but the screen does not cut on. I've tried holding down the power button, cleaning off the charging prongs, even using the usb of a pc for trickle charging but nothing seems to wake the screen up. Has anyone else ran into a similar problem? Know of a possible solution?
Thanks
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If the battery is totally flat it can take a while to show signs of life. Leave it on charge for half an hour and see what happens.
Left it on the chargwr for 8 hrs last night. Still no sign of life. Its so weird i have only had the watch for 1 week and its in perfrct condition. It just wont cut on.
Did you get an answer to this as I'm now in same position
Same thing has now happened to me!
Maybe they have a self destruct ready for Zenwatch 2 release! Will have to get my Moto out of hibernation when I get back home....
I am not sure but I think your watch is dead. One of my friends was using the Zenwatch and he has faced the same kind of problem. He couldn't get back his watch. You can contact with customer service.
Bug bug bug
Same problem happen to me... after 2 month of usage (updated to 5.1.1)
Accidentally my watch wont charge anymore until the battery running out
If I put my watch on charging craddle with original travel charger, the white led indicator of craddle turn on but my watch still won't charging and the screen just black... no vibration, no display, no sign of life... try to press power button as long as I can.. doesn't help...
Is this hardware defects or just software problem?
Anyone has solution or fix for this?
It is so weird..
Same issue. didn't charge it for a week and now wont show any signs of life even after leaving it on the charger for days. also tried holding the reset button for minutes.
Hi,
just recently I had the case with ZenWatch from Asus, which was shelved for one year. After connecting to charger screen stayed black and watch was vibrating (short vibration every two seconds).
This is typical fault of COMPLETELY discharged battery. Had such cases with telephones before. By experiment I found the way long time ago. You have to "initiate" or "ignite" battery. In case of telephone batteries take out battery, use old USB cable, clean wires from insulation from one end (opposite to male plug). Use black (-) and red (+) wires as 5 V supply. Identify + an - on battery. Prepare your phone, watch charger for charging. Touch end of + wire to + contact on battery/watch and - to - accordingly for about 20 - 30 seconds. After that quickly put battery to phone or watch to charger and normal charging will start. Be careful not to make any short circuit with wires or wrong terminals.
I made it many times and always successful. In case of Asus Zenwatch proper contacts are these corresponding to first two pins of charging cradle from the side of USB connection - outer one is ground (-) next one is +.
Good luck!
Happened to me recently after washing my watch. Turned out there was a little bit of water inside and after drying it, it powered up and started to charge properly again
I've recently had the same problem. When I connect the charger, the watch vibrates once then does nothing. Screen stays black no matter what I do, and I've left it charging for days now
My Note 8 only receives power when plugged in. I have replaced the power port but problem persists. Battery shows 100% but when I remove the power cord it dies. Any help would be appreciated.
Could be bad battery or needs a power reset, open the backside cover and unplug the battery connector and wait 2 minutes, and reconnect.
I did this while installing the new power port. I have ordered a new battery. I'.lol report back with the results. Thanks for your input
fwiw I got this off eBay for $15 so I have some monetary leeway as far as repairs go.
Zweiguys said:
My Note 8 only receives power when plugged in. I have replaced the power port but problem persists. Battery shows 100% but when I remove the power cord it dies. Any help would be appreciated.
Click to expand...
Click to collapse
Your tablet only runs when plugged in even when battery is full, possibly the battery connector has some open pins. Re solder the black battery connector may fix it.
Open pins can fool your tablet the battery capacity. For example, disconnect battery cable from battery connector, plugged in and press the HOME button, it will show the green battery icon is charging, then within 30 seconds, it will show the 100% battery icon. When sensor from the mainboard doesn't see any drawing charging current , it will send the signal to charging circuit the battery is full and it should disconnect. This behavior you can test on any Samsung tablet to see if charging port is drawing current to battery connector or it's working.
Any repair shop or anyone knows how to solder can help you, this re solder only takes under 5 minutes and you only need to disconnect battery cable.
Here what it looks like when I fool my tablet by disconnected the battery while charging:
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"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Best, thanks for that info. I'll do,that test when I open the tablet to install the new battery.
Zweiguys said:
Best, thanks for that info. I'll do,that test when I open the tablet to install the new battery.
Click to expand...
Click to collapse
This can be bad battery or open, cracked battery connector. When change new battery, don't put back the rear cover, test if your charging port is working without battery. Then connect the battery, press the HOME button to see the flashing green battery icon. If it's OK, waiting for at least one hour, press the power button to turn on. If it's turn on, you have a bad battery.
If it doesn't turn on with new battery, then the battery connector is the source of problem and need to be re soldered.
This is the battery connector you should look for, I already re soldered this black connector by adding more solders to 6 joints:
Beut, installed new battery today with no change. I did as you suggested and the device did register 100% battery even though one was not present. The area around the battery connector appears to either have corrosion (slight) or maybe a power surge. Just doesn't look right.
I only paid $15 for this and the fact that it runs fine while plugged in I'll probably take it to work and use it to watch the EPL games on Saturdays. Maybe at some point I'll come across a working unit with a bad screen.
Thanks again for your help. Keith
Zweiguys said:
Beut, installed new battery today with no change. I did as you suggested and the device did register 100% battery even though one was not present. The area around the battery connector appears to either have corrosion (slight) or maybe a power surge. Just doesn't look right.
I only paid $15 for this and the fact that it runs fine while plugged in I'll probably take it to work and use it to watch the EPL games on Saturdays. Maybe at some point I'll come across a working unit with a bad screen.
Thanks again for your help. Keith
Click to expand...
Click to collapse
I think you should re solder this battery connector, it takes only few minutes for who knows how to solder.
Any repair shop can assist you with little charge as it's only a 5 minutes work.
Cracked battery connector is very common in Samsung tablets, not just this tablet.
Maybe I'll give that a shot at some point. I guess I can't make it any worse. The connector looks a little odd near the two red wires coming from the battery.
OnePlus 3
OxygenOS 5.0.1
UNLOCKED BOOTLOADER
After i upgraded to 5.0.1 this happened 2 times in a row, i used it for 1 to 2 days normally and I was able to load, but when the cell phone unloaded this error happened "BATTERY IS TOO LOW". The phone is 24 hours in the charger and does not leave this screen "BATTERY IS TOO LOW". I already tried to change the charger and the cable, but it did not help, if you keep pressing the POWER BUTTON it turns off it turns off the SCREEN. Pressing the POWER + VOLUME UP BUTTON or POWER + VOLUME DOWN button does nothing. I can not go to TWRP, so the phone does not come out of this error! Somebody help me?
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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Iago Barbosa said:
OnePlus 3
OxygenOS 5.0.1
UNLOCKED BOOTLOADER
After i upgraded to 5.0.1 this happened 2 times in a row, i used it for 1 to 2 days normally and I was able to load, but when the cell phone unloaded this error happened "BATTERY IS TOO LOW". The phone is 24 hours in the charger and does not leave this screen "BATTERY IS TOO LOW". I already tried to change the charger and the cable, but it did not help, if you keep pressing the POWER BUTTON it turns off it turns off the SCREEN. Pressing the POWER + VOLUME UP BUTTON or POWER + VOLUME DOWN button does nothing. I can not go to TWRP, so the phone does not come out of this error! Somebody help me?
Click to expand...
Click to collapse
Have you tried a non dash charger? Perhaps try the unbrick guide next or contact Oneplus.
Iago Barbosa said:
OnePlus 3
OxygenOS 5.0.1
UNLOCKED BOOTLOADER
After i upgraded to 5.0.1 this happened 2 times in a row, i used it for 1 to 2 days normally and I was able to load, but when the cell phone unloaded this error happened "BATTERY IS TOO LOW". The phone is 24 hours in the charger and does not leave this screen "BATTERY IS TOO LOW". I already tried to change the charger and the cable, but it did not help, if you keep pressing the POWER BUTTON it turns off it turns off the SCREEN. Pressing the POWER + VOLUME UP BUTTON or POWER + VOLUME DOWN button does nothing. I can not go to TWRP, so the phone does not come out of this error! Somebody help me?
Click to expand...
Click to collapse
From the looks of it. YOur battery is dead and will not accept a charge. This happens when people over charge the battery or constatly use them while they are pluged in. Time to get a new battery.
zelendel said:
From the looks of it. YOur battery is dead and will not accept a charge. This happens when people over charge the battery or constatly use them while they are pluged in. Time to get a new battery.
Click to expand...
Click to collapse
Over charging is not a thing anymore, right?I get that keeping it at 100% increases stress on the battery and additional wear but it never should destroy a battery.
Puddi_Puddin said:
Over charging is not a thing anymore, right?I get that keeping it at 100% increases stress on the battery and additional wear but it never should destroy a battery.
Click to expand...
Click to collapse
Not unless the device has a bypass mech built in. Like some laptops these days. Leaving a device plugged in all the time degrades the battery. You increase the stress on a battery long enough and it will fail. They were not made to be on the charger all the time.
zelendel said:
Not unless the device has a bypass mech built in. Like some laptops these days. Leaving a device plugged in all the time degrades the battery. You increase the stress on a battery long enough and it will fail. They were not made to be on the charger all the time.
Click to expand...
Click to collapse
Yea i get it know, totally right !
The battery is not damaged. It was normal until this mistake happened!
Iago Barbosa said:
The battery is not damaged. It was normal until this mistake happened!
Click to expand...
Click to collapse
Have you tried reverting? Just because this comes up after that doesn't mean it's not damaged. Try reverting and see what happens.
Did you slove it ?
I love the A6 unit that I have but last week it lost the fast boot feature. At key off it shuts down and loses some settings and the time. I pulled the dash and the yellow wire has power when the key is off. I had installed the new firmware several weeks ago so it's been updated. Any suggestions? I emailed them but have not heard back.
I'm having basically the same issue. When the car has been turned off 80% of the time the head unit does a complete boot up. Sometimes it does it if the car is turned off and immediately turned back on. I also have lost settings suck as time. Everything else works perfectly and I haven't had any other issues as of yet. Had it for about a week now.
Ronin1767 said:
I'm having basically the same issue. When the car has been turned off 80% of the time the head unit does a complete boot up. Sometimes it does it if the car is turned off and immediately turned back on. I also have lost settings suck as time. Everything else works perfectly and I haven't had any other issues as of yet. Had it for about a week now.
Click to expand...
Click to collapse
Just make sure the yellow wire has constant power even when the key is off. They made me jump through a bunch a hoops to get any action. I had to submit several videos and then they sent me a power adapter that plugged into a wall outlet to bypass the truck wiring and I had to video that also. They finally agreed to replace the radio with me sending the old one back first. I ended up keeping it and they gave me 20% off a Pro unit with the gestures. The day after I bought it they dropped the price on it 20.00. If I had it to do over again I'd just trade it for another and save the money. I doubt I'll be able to sell this old one with the problem it has. Let me know how it goes with them. It was probably a month of emails back and forth before I had a remedy.
garyhesq said:
Just make sure the yellow wire has constant power even when the key is off. They made me jump through a bunch a hoops to get any action. I had to submit several videos and then they sent me a power adapter that plugged into a wall outlet to bypass the truck wiring and I had to video that also. They finally agreed to replace the radio with me sending the old one back first. I ended up keeping it and they gave me 20% off a Pro unit with the gestures. The day after I bought it they dropped the price on it 20.00. If I had it to do over again I'd just trade it for another and save the money. I doubt I'll be able to sell this old one with the problem it has. Let me know how it goes with them. It was probably a month of emails back and forth before I had a remedy.
Click to expand...
Click to collapse
I'm pretty sure I connected the yellow wire to the constant power correctly because it will work fine and boot instantly when I turn the car on but sometimes it won't. It's a bit frustrating but if that's the only issue I really have then so be it. Over all it's a decent head unit in my opinion. I guess that's just aftermarket BS when you install yourself.
Hello yall, well I bought atoto A6 and each time it was booting long, like the first time. So it the problem with the wires that goes with the mmc.
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so the yellow and red wires are messed up. Or at least look for the right position of all wires. On the picture they are messed up so if U have wire same way than u need to switch em betwin and it will bot up crazy fast
Can you explain a little bit more about the process?
I have the same problem when I switch off the car, do I have to invert the yellow and red cable in the connector?
My iso harness had red and yellow swapped wrong. I had to use big paper clip to swap cables on the iso plug. Now it works like it should. Yellow is battery and also fatter cable. Red one is thinner. Google: iso harness pinout for reference.
Car battery needs replacement
I noticed that i lost my fast boot. But when i change my car battery everything turns fine.
Ives14344 said:
I noticed that i lost my fast boot. But when i change my car battery everything turns fine.
Click to expand...
Click to collapse
Where you having the issue of it randomly shutting down overnight instead of sleeping? Think I'll change the battery too I've tried everything else...
Yup everything turn off including my car turbo timer