Develop Bugs

[Q] Cracked screen

I've just dropped my phone and the screen has cracked. The touchscreen still works the same and there is none of them funny colours on the screen like when you break an lcd so think I have just broke the glass surrounding the case.
Any idea how much it would be to get this repaired, don't have insurance on it and it's the first phone I've ever broken (absolutely gutted)

Screen repairs are expensive. If you're brave you could always give it a go yourself, but i know it's around about 100£ or so for a screen repair on a device like the DHD.

If you send it to HTC make sure if you have a custom ROM to put the stock one back on and un-root and set the CID back to default.

zidane2k3 said:
Screen repairs are expensive. If you're brave you could always give it a go yourself, but i know it's around about 100£ or so for a screen repair on a device like the DHD.
Click to expand...
Click to collapse
I've had a look at the price for the part and its only £35 for the replacement part, I wouldn't mind having a try at fixing it just need to figure out how to do it as I cannot see any you tube videos on how to do this.

raze599 said:
If you send it to HTC make sure if you have a custom ROM to put the stock one back on and un-root and set the CID back to default.
Click to expand...
Click to collapse
Do I have to do this if I sent it back as it is not a repair under warranty I am after. Mind you I have seen the prices they want to fix it and it's quite expensive
Took me long enough to figure out how to root it and then find a ROM I like, don't fancy the hassle of unrooting it

DP4 said:
Do I have to do this if I sent it back as it is not a repair under warranty I am after. Mind you I have seen the prices they want to fix it and it's quite expensive
Took me long enough to figure out how to root it and then find a ROM I like, don't fancy the hassle of unrooting it
Click to expand...
Click to collapse
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.

andyharney said:
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.
Click to expand...
Click to collapse
thats what I've been looking at , will cost about 90 quid if I do it that way with the excess and insurance.
The part isn't too expensive and would give it a try but cannot find any guides on how to do it and looks much more complicated to do than the wifes blackberry screen which I replaced myself last year

DP4 said:
thats what I've been looking at , will cost about 90 quid if I do it that way with the excess and insurance.
The part isn't too expensive and would give it a try but cannot find any guides on how to do it and looks much more complicated to do than the wifes blackberry screen which I replaced myself last year
Click to expand...
Click to collapse
i´ve seen the original lcd display for desire hd for 59 euros http://www.thephoneshop.es/FichaArt...al-HTC-Desire-HD~IDArticulo~3700~lang~EN.html
you know that the desire hd has his own friki web page???
here maybe its the response take it... in this thread there´s one person ho explains how to change the lcd display of dhd cheers
(2º pressing thank´s button)lololol
http://www.htcdesirehdforum.com/htc-desire-hd-how-to/how-to-disassembly-htc-desire-hd/

andyharney said:
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.
Click to expand...
Click to collapse
If your going to do that (commit insurance fraud), you may wish to stop discussing it on a public forum.

SERGI.3210 said:
i´ve seen the original lcd display for desire hd for 59 euros http://www.thephoneshop.es/FichaArt...al-HTC-Desire-HD~IDArticulo~3700~lang~EN.html
you know that the desire hd has his own friki web page???
here maybe its the response take it... in this thread there´s one person ho explains how to change the lcd display of dhd cheers
(2º pressing thank´s button)lololol
http://www.htcdesirehdforum.com/htc-desire-hd-how-to/how-to-disassembly-htc-desire-hd/
Click to expand...
Click to collapse
from what I have read on this it's not the lcd that's broke it is just the glass screen digitizer.
That link you sent me does sort of have a step by step guide how to replace it, shame theres no video showing how to actually replace the screen but think I might have a go at it anyway

Warranty when screen broke?

Hi guys,
I've had a Galaxy Nexus for a very long time now and have been very happy with it. These days however, a very annoying charging problem appeared on my Galaxy Nexus. Basically, the device doesn't 'recognize' if it's charging or not. You can read more about the problem here: http://forum.xda-developers.com/showthread.php?t=1427539
Now I want to fix my Galaxy Nexus under warranty, because that's the safest way and I don't want to invest any money in it anymore since I plan on buying the new Nexus when it comes out. Problem is, my Galaxy Nexus' screen broke a few weeks ago (For the people who are wondering how; phone fell on the ground and then a biker rode over it...) and I'm not sure if Samsung will fix my phone under warranty since I'm 99% sure it's a hardware issue and it COULD have been from the drop which broke my screen (which I'm 100% sure it's not, because I had the same problem some months ago, but it promptly disappeared and just a few days ago, which means it was a few weeks after the drop, the problem came back.)
Anyone here can tell me what Samsung's and my rights are and if they will fix it? I'm currently visiting family in China, so if I'm not sure if Samsung's going to fix it, I can probably let it fix in China for cheaper, but that's not my preferred option, since it will officially break my warranty (and still costs money of course ).

Anyone? There must be someone who has some experience in warranties... ?

Is the glass cracked?
Warranties cover problems/defects from normal use. If they see the broken glass they will tell you that the problem was caused by an accident or drop which is not their fault.
you may get lucky and they could replace it, but its their decision.

gab2012 said:
Is the glass cracked?
Warranties cover problems/defects from normal use. If they see the broken glass they will tell you that the problem was caused by an accident or drop which is not their fault.
you may get lucky and they could replace it, but its their decision.
Click to expand...
Click to collapse
Yes, the glass is broken. So basically, you'd recommend me to let it repair for cheap in China? Thanks for your answer by the way!

Screen replacements aren't cheap either..$100-$150 at least

BroodjeBami said:
Yes, the glass is broken. So basically, you'd recommend me to let it repair for cheap in China? Thanks for your answer by the way!
Click to expand...
Click to collapse
You should get quotes from a few places before repairing, If someone offers to replace it WAY cheap than the others it may be a poor quality screen they're using. The most expensive one will be samsung though. ( I supposed since its OEM)

I know screen replacements aren't cheap, I've done my research. The problem is that the glass is linked to the whole screen which means you've basically got to replace half of your phone just for the glass. The cheapest I've found for a repair is about 190 euro.
But that's NOT what I meant. Because it's so expensive I've decided to not repair the screen and wait for the new Nexus phone. I can live a few months with a broken screen. I can't live with this charging issue however so I just want to fix the mini USB port. I got my contacts in China, so bad quality isn't a problem.
So basically I got two options:
1. Let the USB port fix in China for cheap
2. Let the USB port fix by Samsung in Europe (where I live) under warranty, but have a chance to be denied thanks to the broken screen.
And you guys recommend me to do the first one right?

Someone that can help me for the last time?

Warranty
BroodjeBami said:
Someone that can help me for the last time?
Click to expand...
Click to collapse
I don't know how comfortable you feel about getting it repaired in China, but if you really trust your contacts, then get both of them done there. Since you said that you are going to get the new Nexus when it comes out, you really don't have anything to lose.

I do have trusts in my contacts in China. Just wasn't sure if I should do it because I will probably lose my warranty and it costs money. But I've decided: I'm hoping to let it repair in China, thank you! (Only the USB port btw, not screen).

They will likely deny your claim for a warranty replacement and tell you that it was probably just damaged when it fell. Unless you can actually prove to a rep that the issue happened before the drop. Even so, cracked glass generally voids your warranty as user inflicted abuse. Factory warranty generally only covers problems cause by the makers of the device. Anything else and the warranty is voided and the claim dismissed.
Source: I dropped my last Samsung phone. Cracked glass, bad radio. Was going to be warranty replaced, until I dropped it. They had on file my claim for the bad radio, but since the screen cracked after the fact they told me that voided the warranty and they absolutely would not honor the replacement. I had to pay an insurance deductible and get it replaced for $99USD.
Sent from my Paranoid JellyBean

This was the answer I was looking for. Thanks!

[Q] Broken screen, can't tear down device.

So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.

I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.

no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.

no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.

killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
Click to expand...
Click to collapse
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.

Geordie Affy said:
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.
Click to expand...
Click to collapse
Yep, sad life. My options are very limited atm.

Have you found a replacement part for the 2014 10.1?

dasmoover said:
Have you found a replacement part for the 2014 10.1?
Click to expand...
Click to collapse
He might not even need a replacement part, could just be as simple as a loose connector maybes
killer8297 said:
Yep, sad life. My options are very limited atm.
Click to expand...
Click to collapse
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.

Geordie Affy said:
He might not even need a replacement part, could just be as simple as a loose connector maybes
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.
Click to expand...
Click to collapse
loose connector might actually be the issue but I can't tell if Idk how to open the damn thing.
The third party repair shop Samsung directed me to asks for $150 for screen replacement.
I don't want to pay extra if loose cable is the issue.
I probably should contact the ebay sales person too.

Ashade said:
I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.
Click to expand...
Click to collapse
how to kill the bootloader?

funfun99999 said:
how to kill the bootloader?
Click to expand...
Click to collapse
Flashing the wrong stuff. It's easier than it looks. I'm saying this because that was pretty common on the nexus 7 and they covered it under warranty. I replaced one no problem.
If you know exactly where it is flashing the bootloader through Odin it's as easy as pull the cable off.
Sent from my SM-P600 using Tapatalk 4
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
Click to expand...
Click to collapse
That's really weird, they should cover it as long as it is an official product. I bought the Nexus on US and fixed it in Europe no problem. Honestly, Samsung is taking a really wrong path, I'm seriously considering not buying Samsung anymore.

killer8297 said:
So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.
Click to expand...
Click to collapse
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
Sent from my SM-P600 using Tapatalk

Serinety said:
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Wow thats really helpful. I always thought the cover was adhesive taped on.
Ill give it a shot a see what happens.
Thanks for the reply.

Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.

lecorbusier said:
Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.
Click to expand...
Click to collapse
Let me take a closer look at this. I'll update in the next few days
Sent from my SM-P600 using Tapatalk

Help with my M8

Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...

Maybe this will get you an idea: http://goo.gl/nBvaLz
Never done it myself tho with an m8. My DHD and OneX have been fully disassembled without problems tho to replace almost everything. [emoji41]

Look for disassembly videos online and order a new screen\digitizer assembly form ebay (dont attempt to separate the glass from the screen).
It takes patience and some steady hands, but it is possible to change the assembly.
http://goo.gl/GJU6VV

barkinos98 said:
Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...
Click to expand...
Click to collapse
MarckX said:
Maybe this will get you an idea: http://goo.gl/nBvaLz
Never done it myself tho with an m8. My DHD and OneX have been fully disassembled without problems tho to replace almost everything. [emoji41]
Click to expand...
Click to collapse
opticus44 said:
Look for disassembly videos online and order a new screen\digitizer assembly form ebay (dont attempt to separate the glass from the screen).
It takes patience and some steady hands, but it is possible to change the assembly.
http://goo.gl/GJU6VV
Click to expand...
Click to collapse
The M8 has a repairability score of 2/10. I bent my back cover, and many cell repair shops refused to replace it.
You don't want to take this on by yourself. Check out the tear down at ifixit.com.

Just did the work on a M7, it should not be all that different. Though, I have not tried it myself on my M8.
http://youtu.be/KFiVKMkvwCc

xunholyx said:
The M8 has a repairability score of 2/10. I bent my back cover, and many cell repair shops refused to replace it.
You don't want to take this on by yourself. Check out the tear down at ifixit.com.
Click to expand...
Click to collapse
Lol, you can leave it be and just buy a new one as well, yeah. The easy way....
imo 2/10 means it's repairable (my glass is half full). I would look for a cheap dead-mobo or a hard-bricked phone (with a working screen , that is)

^This guy
As long as you cant use it, why not try?

barkinos98 said:
Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...
Click to expand...
Click to collapse
And the next time a girl breaks up with you - don't take it out at you phone, just hit a pillow.

I'm going to make the hotspot stay open 24/7, because S3 doesnt have mobile network, and since I'm paying why not actually use it?
Also, odd enough one service quoted me 330TL while another said 450TL (both in far away cities) when one in my city asked 400TL...

Cracked camera glass

So I got my phone last week and I've been extremely careful with it since I'm waiting on a case to ship - no drops or falls. I just noticed today the glass covering the rear camera is cracked. It affects the camera only if light is hitting it just right so its mostly just a minor inconvenience. I have rooted my phone and am wondering if I'm eligible for a replacement or if I just need to wait for repair kits to come out? Any help is appreciated thanks!
Sent from my Nexus 5X using Tapatalk

Wow, that sucks. I can't speak for eligibility, but if it is made of glass, which it probably is if it cracked like you say, then you might be able to mitigate the problem with automotive windshield repair glue.

If you are taking about the root, that doesn't stop you from getting your warranty! Just make sure to go back to stock and lock the bootloader before sending it back.

Google is replacing the phone for me! Thanks for your help guys. My case is here so this time around hopefully it won't become a problem again.

joetheshmo said:
Google is replacing the phone for me! Thanks for your help guys. My case is here so this time around hopefully it won't become a problem again.
Click to expand...
Click to collapse
Joe - How did you get Google to replace it? NexusProtect? Mine is broken too and I had a case on it!

DiRicoSuave said:
Joe - How did you get Google to replace it? NexusProtect? Mine is broken too and I had a case on it!
Click to expand...
Click to collapse
I actually didn't get nexus protect because I'm usually really careful with my devices but I used the Google support in the Google play help. I just tried looking exactly where I made the claim but maybe since I'm out of the two week grace period its not available for that purchase. But I went to my Google play account purchases and chose the phone purchase and got a support ticket. Sorry for the vague response. I'm at work and I'll check a bit later from a computer
Sent from my Nexus 5X using Tapatalk

here is where I was able to make the ticket with google's support: https://support.google.com/store/contact/devices_remorse_return
I was within the 15 days and in the ticket was able to explain that the glass cracked over the camera but that I really enjoyed the phone overall. Support got back to me within 20 minutes and requested some pictures. After I sent them the next day they sent me a link to 'purchase' the exchange (it just places an AUTH charge on your card which is removed once you send back the cracked device)
Let me know if you need any other help