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Hello !
I made the march update yesterday, and now my touchscreen freezes if I don't use it for a few seconds. To make it work again, I have to lock/unlock the phone, or to tap the screen until it works.
It's probably a software issue, because it happenned just after the update. Does someone have the same problem ?
I'm having the same problem. It's the right 3rd of the screen that becomes unresponsive. If you swipe over on the left side of the screen, you will be able to use the right side again. This is my second day with this and it's becoming incredibly annoying.
I just realised it ! For me, the only responsive part is the left 4th of the screen. I hope Google Will fix it soon. I don't want to reset my phone.
I'm not seeing this issue... how long is it taking to freeze? also what are you guys running? stock or stock rooted?
I'm running stock. If you wait 5 seconds after the scroll bar vanishes, the right side of the screen is unresponsive. If you swipe the left side, it works again. It's really a problem when I'm doing remote desktop to my computer and when I'm playing candy crush.
---------- Post added at 04:26 PM ---------- Previous post was at 04:22 PM ----------
You should post any post March update issues you are having, here. https://productforums.google.com/forum/m/#!category-topic/nexus/other-discussions/2HXGtYoPwa4
I'm running stock too. It takes aproximately 6 seconds for the touchscreen to freeze.
I just tried to reboot in safe mode : it doesn't solve the problem.
theorime2 said:
I just tried to reboot in safe mode : it doesn't solve the problem.
Click to expand...
Click to collapse
Does it happen in recovery or bootloader?
I just received the update this afternoon and I'm encountering the same issue. Quite frustrating.
I got my Nexus 5X yesterday with exactly the same issue.. Flashing any older factory image did not help. :/
I wonder if opting in to the Android N beta would have any effect. Not sure I'm ready to commit to running beta on my only phone; but I am tempted.
sfringer said:
I wonder if opting in to the Android N beta would have any effect. Not sure I'm ready to commit to running beta on my only phone; but I am tempted.
Click to expand...
Click to collapse
On my phone the problem existed on stock rom (I tried 3 drifferent versions), cm13 and N preview. I do not think that flashing any other Rom would make any difference.
mrlollog said:
On my phone the problem existed on stock rom (I tried 3 drifferent versions), cm13 and N preview. I do not think that flashing any other Rom would make any difference.
Click to expand...
Click to collapse
Appreciate the information on your experience. Hopefully this is something Google can track down and is correctable in software.
Exact same issue for me since MHC19J. This is driving me nuts.
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
another day (not) in paradise
k.s.deviate said:
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
Click to expand...
Click to collapse
the best example: Open Wifi Analyzer (in Listview) wait for results and the tap the "Back" Button. (not taping or swayping around during the wifi scan process).
Open Wifi-Analyzer (Listview) wait for result and tap the Backbutton. It took 34 seconds and 34 tapps on the backbutton until the screen turns off, but no reaction until i activate the screen.
Nexus 5X
Stock
Build MHC19J; OTA
No Root Access
for me it's beginnig on entering the SIM-PIN. It takes a few tries to enter my PIN.
Sometimes it's the Back-Button (Back - Menu - Switching Apps)
And it seems to be on the left side of the screen
installed Apps:
3Kundenzone
Google Admin
Android Wear
Authenticator
Autokosten Komplett Pro
Barcode Scanner+ Simple
Google Chrome
Chromecast
Docs
Downloads
Settings
ES File Explorer Pro + Theme
feedly
Fing
Google Fit
Google Photos
Android Device Manager
Gmail
Google
Google Drive
Google+
Hangouts
Google Calendar
Camera
Contacts
Google Maps
Google Messenger
MyTechnisat
Google News & Weather
Google Keep
Google Play Movies
Google Play Music
Google Play Games
Play Store
Google Presentations
Pulseway
RD Client Beta
Calc
SafeInCloud
Shazam pro
Sonos
Speedtest
Stocard
Google Streetview
Google Tables
Teamviewer
Phone
tinyCam Monitor pro
Google Translator
Google Clock
Weather Pro
WhatsApp
Wifi Analyzer
Youtube
Google Cloudprint
Google Now Launcher
k.s.deviate said:
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
Click to expand...
Click to collapse
I'm running stock without root.
Reviewing the previous posters list of apps, the only things I have in common are the standard Google apps.
Stock without root.
The issue is still there even when rebooting in safe mode, so it seems to be unrelated to any installed app.
Time to RMA I guess.
Edit:
Just read this in a reddit thread:
Update: I've managed to fix my issue by reverting back to a 6.0.0 build and formatting the cache,system, and userdata using the fastboot tool during the new rom install.
Click to expand...
Click to collapse
Same issues here.. Just found that thread.. Got my phone yesterday and thought it might be a hardware issues and thinking of shipping it back.. But now..
Tried newest factory image unrooted, CM13, Bliss, DU every single ROM has it.
It also appears directly after bootloader I think, where you can lock your Phone before booting the real ROM.. It's a pain in the ass!
I have this too on my wife's phone. My 5x is fine. March update caused the right side of screen to go dead to touches after 6 seconds of non use...
So annoying ..
Hello guys,
I'm writing here because I've been running some frustrating problems with the htc camera application on my M8.
I run stock firmware, stock rom. never did any kind of flashing-modding or whatsoever, although I am not completely sure since it is a second hand phone. When i got it, it came on kitkat. I then upgraded directly to marshmallow.
Here are my actual software information: Android 6.0 / Software number: 6.16.708.1 / Kernel Version: 3.4.0 [email protected] #1 SMP PREEMPT. Build number: 6.16.708.1 CL683910 release-keys.
I used the phone for one month without a problem. Then, for roughly two weeks my phone run minor random crashes with a very weird soft reset of certain application setting after the reboot. I.E: I had to log back again on all my app which required log in: spotify, wechat, even whastapp once, etc. Every time the home screen would show me the "how-to-use" tips as if it was the very first time I run the phone.
The camera became unusable: once opened, every button on screen was unusable. It didn't take photo, it didn't go to settings. nothing of nothing. It couldn't even show the bottom buttons for returning back to the home screen or managing the multi task. The whole interface seemed to be completely unresponsive.
Two days ago, I decided to factory reset through the recovery and reinstall everything.
Everything seemed fine.... but the camera.
It takes litteraly ages (7s more) to save photos. The interface is super laggy, I have to wait sensible seconds to go to settings or switch the camera mode. It is not as bad as it was before the reset, but it still unusable.
I have to mention that I have an sd card formatted as internal storage. However, since the problem persists, I formatted as portable and eventually I removed it completely. Despite this, the camera still does not work properly.
I tried to wipe the cache of the phone from the recovery. Nothing changed.
I also tried to run the phone in safe mode to see whether it was due to some application conflict. Problem still persists.
I am so frustrated, I really want my camera to work back again. I mean, I need it because I love taking picture with this phone ( I often go for photo shooting at night) and the htc camera application gives you a great Manual Mode which I cannot find in other 3d party applications.
Do you have any idea of what it might be?
Many thanks for having spent time reading this post.
I hope you can give some good feedback on this.
Cheers!
I have ran into the same problem. I even did a fresh install of viper rom. And still very slow.
This started happening less than a week ago.
Good afternoon,
The same problem occured to me last week.
This problem started after I restored apps from titanium backup.
I can point our how.
But.. After fresh wipe, all caches cleared. Camera seems to work fast again, no lag.
So check your phone space.. Free ram available.. And your use of titanium backup.
That helped me.
Let me know if this does something.
Regards,
WyCkson
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.
i have enough space and enough Ram.
why is it that the camera is so laggy.
NZR91 said:
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.v
i have enough space and enough Ram.
why is it that the camera is so laggy.
Click to expand...
Click to collapse
OK a fresh install of viper and camera works fine, after updating from the play store the camera is slow. I don't think this is a titanium backup issue, I think it's a new update for something on the device that's interfering with the camera
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Hulkanator said:
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Click to expand...
Click to collapse
After some 'auto updates', my camera started lagging huge ammount ~ 6 secs. plus other stuff. . .
Sounds like the same problem. Please post if you find out what's causing it.
same here
I just noticed crazy camera lag this morning (seemed to be working fine just yesterday). The Camera app was updated 6/23, so I assume its that. Can't find any other HTC apps that have recently updated; and no recent changes to the phone (Titanium restores or anything like that). Been on the same build of S.ROM for over a month, with no previous issues.
same here! ...
Hey guys I found your page during my research, since last night I cannot use my camera properly as you said huge lags occur and until that moment I cannot find a proper solution. But at least I found! The source of our problem is HTC SPEAK app. When I uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
Thanks, this solved my problem with the camera lag.
The same thing effects the 'Motion Launch Gestures' in Settings (Display & gestures). For some reason, it also uses language pack, same as camera app.
patriotturk said:
hey guys i found your page during my research, since last night i cannot use my camera properly as you said huge lags occur and until that moment i cannot find a proper solution. But at least i found! The source of our problem is htc speak app. When i uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Click to expand...
Click to collapse
worked for me! thks
I can`t seem to find the speak app?
3alfa3 said:
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
This worked for me, too! Thanks.
---------- Post added at 10:16 AM ---------- Previous post was at 10:13 AM ----------
ryanjsoo said:
I can`t seem to find the speak app?
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Click to collapse
Are you trying to uninstall the Speak updates, or the Camera app workaround in Post #12?
If you are trying to uninstall updates, you can find the app in phone settings under Settings>Apps>Speak. But for me, the option to uninstall updates is grayed out, and cannot be selected.
For the workaround: when you select "Voice Capture" in Camera app Settings, it will ask you to update the language pack. Select to update it. Then, once that is updated, the camera will work fine. You can leave "Voice Capture" on, or turn it off in Camera app settings; either way, the camera should work fine now.
The option to uninstall updates was also greyed out for me, but you can select the menu icon in the top right corner of the Speak app settings to make that option available. I did this and yes it did fix the laggy camera issue but did not fix the non-functioning gesture control. The workaround that 3alfa3 provided fixes both issues.
Thank you to everyone who has helped resolve this issue as HTC support were as much use as (insert your own witty line...)
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
I can confirm it worked for me too.
Enabled voice capture after couple of lags, and just hit the download button. Couple of seconds later baaam! Solved.
But Its really strange reason to lag. Curious about how you figured it out tough..
Many thanks.
Just uninstall HTC Speak ... i test this on 3 devices ...
Same problem here.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked <--- did the trick for me as well.
When will HTC wake up and fix this?
Hi. Has anyone faced issue with fingerprint scanner? Sometimes my 5z is unable to scan my finger not even able to reccognise that some finger is placed on scanner.. I need to manually unlock with pattern. Dont know why this is happening. Aslo, most of the times if I want to install new apps from play store, it stucks at downloading progress bar. Wont even work after force stopping the play store app. Should restart the device inorder for the app to get downloaded. These are the 2 main issues I am facing in my zenfone 5Z. Any solutions for my issues??
krishna13 said:
Hi. Has anyone faced issue with fingerprint scanner? Sometimes my 5z is unable to scan my finger not even able to reccognise that some finger is placed on scanner.. I need to manually unlock with pattern. Dont know why this is happening. Aslo, most of the times if I want to install new apps from play store, it stucks at downloading progress bar. Wont even work after force stopping the play store app. Should restart the device inorder for the app to get downloaded. These are the 2 main issues I am facing in my zenfone 5Z. Any solutions for my issues??
Click to expand...
Click to collapse
Yeah it happens sometimes. Its just an android security feature. But i dont know what's triggering it on our phone. It usually happens when you scan the wrong finger or type the wrong password many times.
anthonys4 said:
Yeah it happens sometimes. Its just an android security feature. But i dont know what's triggering it on our phone. It usually happens when you scan the wrong finger or type the wrong password many times.
Click to expand...
Click to collapse
Or when u restart phone
Haven't had this issue
Sent from my ASUS_Z01RD using Tapatalk
I am having issue related to play store..it keep on downloading..cleared play store and services cache restarted the device..but same issue..even factory reset also didn't helped..
pannu2don said:
I am having issue related to play store..it keep on downloading..cleared play store and services cache restarted the device..but same issue..even factory reset also didn't helped..
Click to expand...
Click to collapse
Same here bro. Yesterday I was so furious that I thought of breaking my phone. faced problem with playstore. I have restarted my phone 5 times, but still cant download a single app. force stopped Play store -> disabled and enabled but of no use. Then I followed the below steps and after around 30 minutes of tries apps started to download.
Steps:
1. Clear the data of playstore and do force stop-->Disable and enable the app and check whether apps are downloading
2. If above step didnt work clear data in Google services framework -- > Restart the device
3. Now check the apps should get downloaded
For me even 2nd step didnt work. I keep on clicking install button of an app and cancelled the download. Repeated this for 10 times and apps started to download automatically. Dont know why only Asus phones are getting such issues. Buying this phone is my bad.
Phone hardware is good..but issue with Asus rom..if we can get some good custom roms..then we can live with this device...else trade it for another one..
I'm having a strange problem with my Redmi Note 5 Pro (running Miui 11).
Using wired headphones and the screen locked, I can wake up Google Assistant with a long push of the mic button, and ask it to do things (like play music, or send a message).
Since upgrading to Miui 11, however, I can still wake up G.A. and it will tell me that it's gonna do what I ask (Ok, I will play music using Play Music) but nothing happens. The app is not started, G.A. doesn't ask for the phone to be unlocked or anything.
I've checked permissions, G.A. settings, Miui security settings, etc. to no avail.
I guess that Miui could block apps from being started by voice on locked screen for security reasons, but shouldn't then ask me to unlock my phone, then?
¿Does anybody here had this experience or knows what to do?
P.S. the language in settings is spanish.
You had tried uninstalling and installing again the app?
Just out of Nottingham,I can't start several apps, they crash before they actually start up, clearing memory didn't help. Or at least it helpen temporary to get the problem Again after a little time.just out of nothing suddenly this problem . Phone is 2months old tons of Free memory... please help
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Rombaft said:
Just out of Nottingham,I can't start several apps, they crash before they actually start up, clearing memory didn't help. Or at least it helpen temporary to get the problem Again after a little time.just out of nothing suddenly this problem . Phone is 2months old tons of Free memory... please help
Click to expand...
Click to collapse
I had something that sounds like this only yesterday.
Mxplayer and my keyboard app would open and then close within a second. The whole UI had a periodic flicker to it as well. I checked running services and then battery management. Both apps mentioned had high power consumption so l put them to sleep and the UI was better for 1 minute.
For the first time in years I've switched from 2 of my favourite apps and the problem is gone. I'm not happy that I've had to do this on a new phone on official software.
This was out of the blue, the only thing I can think of is a Google services update screwed something up. Nothing else on the phone changed but for a services or play store update.
EDIT: following @toothfairy's link I updated system webview and tried a newer version of touchpal (I know, banned from play store. firewall will eventually cut them off) and all seems good there again.
I'm actually liking VLC for the moment so mxplayer can wait for another test.