Camera fault night shots - G4 Q&A, Help & Troubleshooting

When I bought my LG G4 (818) over a year ago,I could take night shots just point and click.
I had the circuit board replaced (bootloader problem) and for the last few weeks I get flare on the whites.So much that it's not worth taking a photo.
Even in manual the results are the same.
As you can see in the pics the white and the lights flare,(please don't say its normal as this result has just appeared)like I say a few months ago I could take night shot and no problems

Maybe your glass is scratched or dirty

madjester67 said:
As you can see in the pics the white and the lights flare,(please don't say its normal as this result has just appeared)like I say a few months ago I could take night shot and no problems
Click to expand...
Click to collapse
Hello madjester67, what you are seeing has been one of 2 problems WHICH I both experienced myself:
1. Easiest to solve: clean the lense.
How to diagnose: take your finger and wipe over the camera glas. The glowing stripes will be 90 degree to the direction of whiping.
When on the go I sometimes take just whatever clothes I am wearing, some work just fine. Or get a proper microfiber clothe
2. It might be scratches on the camera cover glas. They will stay independent of whiping. And they will always have the same angle towards the photos x an y axis. My scratched lense cover had certain markings, say 2 thin long rays to the button left corner and a thick shorter ray to the right corner.
How to diagnose: most reliable but a bit difficult and dangerous to the camera module: remove the current Cover (which means to remove the buttons too). If these artifacts remain, it wasn't the lense cover.
Why dangerous? Losing warranty (if support figures out), you might cause scratches or even break parts or WORSE you could damage the camera which is unprotected from the outer world without the cover. Even if it is just a small dust particle... how will you get that out of the actual lense without damage?
How to solve: buy a new camera glas or the whole glas+buttons part where you need only screw driver and not fiddle around with adhesive tapes. I got mine for about 15€ at rounded.com. It didn't have the proper color (grey instead of gold) but hey, Who cares?
Nive to hear from you soon how it went!

Related

back cover and picture quality

little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
asiancuta said:
little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
Click to expand...
Click to collapse
Is the plastic cover scratched -- like from rubbing against something?
Ironically, I am having the same issue. I was just searching for a solution on here last night. It seems to have just happened within the past week. The cover on mine doesn't seem to be scratched.
I tried cleaning it vigorously with my shirt, but the haze wouldn't go away. A little more "cleaning" today and most of it seems to be gone.
My buddy fixes copiers, so I figured he might have something that will clean it up good. I will work on this tomorrow and see if I can get it cleared up.
nope no scratches or anything. i'm pretty careful with the phone since i paid full no-contract price for it i've done windex and rubbing alcohol via q-tip...but no success.
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
yeah, I noticed the same on my tilt 2. The plastic cover makes the pictures blurry. I ended up just removing the plastic camera piece from the back cover. The camera is recessed, so I don't see the need for a plastic cover. Works much better.
asiancuta said:
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
Click to expand...
Click to collapse
Kinda like this:
I've got the European version of the TP2 - it doesn't have any screen in the back cover - just a hole!
big difference..
thanks for posting this....hadn't thought about this issue....
but checked it out...and yep...HUGE difference....
the plastic 'lens cover' looks like a pretty cheap plastic material....
even with the best care and cleaning it will ultimately change....
mine's filthy and scratched a little....
considering popping it out
I popped mine out and it looks a lot better now. The contrast/sharpness is much better without it. The camera is actually pretty decent now, weird that htc ruins the cam by putting these plastic pieces of crap over the lens!
jcterry said:
Kinda like this:
Click to expand...
Click to collapse
that's exactly how my pictures came out. thanks for posting examples.
those of you that have popped that plastic cover off haven't had any dust or foreign debri issues getting in the phone, without it? that's my only concern.
Nice find asiancuta the camera is so much better thanks for sharing.
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
magnaman750 said:
Nice find asiancuta the camera is so much better thanks for sharing.
Click to expand...
Click to collapse
no prob. figured picture quality was a lens cover issue..went on a hunch. loving the pictures and the phone so much more now
bwnotredame06 said:
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
Click to expand...
Click to collapse
true..i airblow mine once a week at least. dust build up is incredible...pretty much a dust magnet. looks like i'll attempt to drill a hole or take the plastic off completely. picture quality is too d*** good without it
If you are concerned about dust, when removing the clear plastic piece, place a small piece of gaffers or masking tape (with one end curled over) on the hole. This will create a small flap that will prevent dust from entering. When it's time to take a photo just peel back the tape a little.
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
bwnotredame06 said:
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
Click to expand...
Click to collapse
i'm gonna keep the plastic off for a couple of days and see how it goes.
side note and another small observation: looks like a slight bad design flaw on HTC's part, for the HTC Tilt 2 if you look at other phones...blackberry, nokia's, and even the HTC Pure..basic keyboardless version of the Tilt2...you can see the lens higher up on the back of the phone. now hold you're phone as you usually would while browsing the web or checking the weather. don't know bout anyone else, but i place my pointing finger along the back of the phone as stable support..unknowingly covering the lens part. that and possible oxidation (the yellow discoloring that occurs on your car's headlights) may lead to the bad quality pictures.
Night and day difference in popping out that cheap plastic lens. WOW, better then my 3.1 digital camera now.
Yeah, I did that on my Kaiser and it was much better. Bought a replacement back cover just for that purpose, but I can't find another cover specifically for the Tilt 2 yet, so I just can't bring myself to do it to this phone yet.
Debbie
I got my TP2 just one and a half week ago new here in Germany. And there was no plastic lense in the battery cover, just a hole.
But the quality of the camera is more than poor. I had an SE X1 with the same 3.2 MP before it -that was goot quality. The TP2's quality is more than poor compared with the X1. Like 1 MP (TP2) to 3 MP (X1). Even at a good sunny day a picture in a garden is without sharpness at the edges and in the bottom of the front. The camera of the X1 I used more and more often instead of my standard digital camera for same easy pictures and it was ok. But the camera of the TP2 ist unusable compared with the X1

scratches on the camera lens

Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
I have not had any problems with scratching but then im using a case where the case is just sticking out a bit more then the lense as to protect it also the case is clear so still looks nice
You can get cases that will compliment your phone and peotect the lens. Best if you try on cases yourself before buying.
Sent from my HTC One X using XDA
Never had an scratch and also no cases for more than 40day.
Sent from my HTC One X using Tapatalk 2
I agree OP - cases suck.
I also have a scratched camera lens. I cut a screen protector out and put it on, but thought that it might effect image quality.
Its a buzz killer ....
since its a matter of time now till my cam lens will get scratched in the middle last night i did a little experiment. i took a piece of hair and stick it in the middle on the lens. well i have to admit that, i dont know how this camera is focusing, but there was no trace of the hair in the pic.
ill give it another try with something thicker now
Restoring lens
jargalus said:
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
aldebsi said:
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
Click to expand...
Click to collapse
AMAZING!
IT SOUNDS so silly, but indeed, it WORKS.
I was getting washed out pictures on my beautiful, 4-month-old, otherwise unscratched HOX+. This device is so beautiful, it's crazy that HTC did not pick up this design flaw. But now, my pictures are SO much better... THANKS!

[Q] How severe is the One X lens cover scartch issue?

Hi all,
I own a HTC one X, i got it couple of months back. I recently noticed that my camera lens cover is pretty much scratched up, specially at the bottom where the whole phone's upper parts resides when laid flat. I tried taking pictures but see not much difference.
I just want to know how bad this issue is? How many of the HOX users here have this issue?
Should i be worried about the picture quality? Is there anyway i can figure out whether the scratches are affecting my pictures?
I Love my phone and seeing the scratches made me worried and i right away ordered a SPG Crumena leather pouch to avoid more scratches from coming in future. I now want to assess how will the scratches affect my pictures, can someone help me figure that out please.
Well I've read around on xda, that scratching the camera lens causes a deterioration in picture quality. Best way to confirm or check is to compare photos taken with your scratched up lens now vs an old picture taken with your new Htc One X i.e non-scratched lens.
Restoring lens
gnirujan said:
Hi all,
I own a HTC one X, i got it couple of months back. I recently noticed that my camera lens cover is pretty much scratched up, specially at the bottom where the whole phone's upper parts resides when laid flat. I tried taking pictures but see not much difference.
I just want to know how bad this issue is? How many of the HOX users here have this issue?
Should i be worried about the picture quality? Is there anyway i can figure out whether the scratches are affecting my pictures?
I Love my phone and seeing the scratches made me worried and i right away ordered a SPG Crumena leather pouch to avoid more scratches from coming in future. I now want to assess how will the scratches affect my pictures, can someone help me figure that out please.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.

[Q] Quality control problems with the frame?

Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Rinneh said:
Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Click to expand...
Click to collapse
Same on my phone, but only the charging port side, and my phone squeaks too.
Me too - i can also press the frame inward. Oh my god, i´m a bit confused now...lets hope everything is ok and water is no problem for that...
*EDIT* But i have to say that this also is an issue to find on my Z1 !
Had a bit of convex shape on the back, barely noticeable. Hairdryer and pressing did the trick.
And no, don't be too harsh to the phone.
Glue seems to be unequally applicated.
Made in China after all.
I don't know why, but it doesn't seems any problem with my white phone.
I wonder hwo wide spread or problematic this is. On a normal phone this wouldnt be a problem at all. But on a waterproof phone every error can be a problem.
Mine seems to have the same microscopic gap on the back around the docking port.
I dunked it in a bowl of water and let it sit for 5 minutes. Took it out, dried it off - no problems.
The back of mine flexes when pressed hard in the center, but there are no gaps at the edges (even when pressed)
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
slvrarrow said:
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
Click to expand...
Click to collapse
I think no warranty on this, they will probably consider it normal.
The problem with high precision designed devices like this and iphones is, that if something is a bit off you notice it easier.
I do regret it a bit that i didnt exchange it within the 7 days that it is possible to exchange a product after buying it in holland. But if it is widespread, then the case of a phone without the flexing frame/misaligned frame would be very small.
For anyone worried about the waterproof nature of their device, the only thing I can say is - test it. If the product works as intended you're golden. If not, you're covered by warranty.
I'm avid photographer and diver and with all new waterproof equipment, the first thing I do is test their waterproofing by either dunking them in the tub or the sink full of water.
You've bought a device with a capability which you should be able to trust. No need to find out 1 year later when you drop it in the toilet that your device is faulty.
Hejnfelt said:
Mine seems to have the same microscopic gap on the back around the docking port.
Click to expand...
Click to collapse
Same here, only a small gap around docking port that can be ever so slightly pressed in under higher-than-normal pressure, never noticed it in every day handling.
Mine keeps pulling hairs out of my beard!
Sent from my Nexus 7 using Tapatalk
I believe there's a sensor-like surface when you open up one of the flaps (the micro-USB one I think). It's a small white square and it turns red when in contact with water.
This is how the service centres know that you are complying to proper usage. So do be careful not to get the internals wet
That would make sense
Sent from my D5503 using Tapatalk
I have exchanged mine, still a little flex around the charging port but the back is definitely more flush. No small gap and less cracking noise when pressing the back as well. Very content with the built quality of this phone now.

[Q] Front camera dust issue

The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
chuck-fu said:
The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
Click to expand...
Click to collapse
Try to contact either HTC for a free repair (telling them your front camera is not working) or try to do the same thing with Verizon for them to get you a Like-New replacement (it is very easy to get them to do that, they ship one out for almost any problem). You are for sure within the 1 year standard warranty that comes with every phone since this phone only came out on August 28, 2013.

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