Z5 Premium doesnt recognize headphones! - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hi,
I have a problem with my Z5P Marshmallow 6.0, when i plugin IPhone headphones it doesn't recognize it! I tried with 2-3 other headphones, but nothing! Before that i flashed RomAur 4.2.1, everything was fine, and now i use Soundabout to listen to music. Is there a solution for this? I dont want to use SoundAbout, i want just to plugin and nothing else. Please help me!:crying:

this is the problem which forced me to downgrade to lollipop ! I've tried AboutSound too however it's not working automatically you have to turn it on and off every time and thats sucks and Sony also sucks when they make a huge mistake like this after updating and not only that more then 6 months maybe more there is not even a single acknowledge

Libyan Man said:
this is the problem which forced me to downgrade to lollipop ! I've tried AboutSound too however it's not working automatically you have to turn it on and off every time and thats sucks and Sony also sucks when they make a huge mistake like this after updating and not only that more then 6 months maybe more there is not even a single acknowledge
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Did you resolve it downgrading to lollipop?

Olcio said:
Did you resolve it downgrading to lollipop?
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It's probably a hardware problem I have to send the Z5P back to Sony 3 times in a year due to the same problem.

shvyue said:
It's probably a hardware problem I have to send the Z5P back to Sony 3 times in a year due to the same problem.
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Why an hardware problem? Before RomAur everything was fine! I don't want to send back my Z5P, because it has no warranty and i don't want to spend money for that. Is there any solution please? :crying::crying:

Olcio said:
Why an hardware problem? Before RomAur everything was fine! I don't want to send back my Z5P, because it has no warranty and i don't want to spend money for that. Is there any solution please? :crying::crying:
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Click to collapse
Nothing to do with you installing a new rom...it's an hardware problem, the plugged headphone recognition part of the audio jack just gives up at some point out of the blue...
There is a thread about this here on xda already...
And further more here on Sony support site as well...
The only solutions are:
1 - Use soundabout to force the sound thru the jack (as it still works, only can't recognize when headphones are plugged in)
2 - Send it for repair if you can
3 - Use some wireless headphones
Mine also failed about a month ago, solution 1 and 3 work fine for me...can't use solution 2 as the Z5p was never sold here so no warranty and couldn't find a place to have it repaired...

download soundaboat apk from google play then install it after disabling smart connect then select wired headphones from list given by this app

Related

[Q] Sound Problem After KitKat Upgrade

Hi, I recently Upgraded to kItkat & and now i notice that When i play a Video, sound is routed from Earpiece not from loudspeaker. When i restart & play the video again it is played on Loudspeaker. Same thing is also happening when i receive a Call. Ringtone is being played from earpiece not on the speaker, so its very hard to hear. Any Solution ??
I have the same problem. This is ridiculous for Sony. I have met this problem in youtube and Spotify as well.
Edit: Same problem with Z1 too. http://forum.xda-developers.com/showthread.php?p=51324888
Unfortunately z1 compact xda forum seems like a graveyard. Not a lot of active participations . It's better for somenone to look in Z and Z1 forums .
It happened to me once. Just as you said, i restarted the phone and it never happens again.
Have you this fix FOR Z1:
http://forum.xda-developers.com/showthread.php?p=51321761
Sent from my D5503 using xda app-developers app
The fix doesn't work. Even OP acknowledged that on the last post.
harrishanifa said:
The fix doesn't work. Even OP acknowledged that on the last post.
Click to expand...
Click to collapse
They are still this error!
papzi57 said:
They are still this error!
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Click to collapse
Until there is an update then there isn't a right lot you can do, sure it's frustrating but if you want a Phone that doesn't have issues, buy an iPhone or wait for an update.
XperienceD said:
Until there is an update then there isn't a right lot you can do, sure it's frustrating but if you want a Phone that doesn't have issues, buy an iPhone or wait for an update.
Click to expand...
Click to collapse
iPhone without error:

SW3 keeps vibrating

Hello experts,
Since some weeks when I receive a phone call my SW3 keeps vibrating for 8 or 9 seconds even after I answerd (the phone is a Sony Z3c).
That's really very annoying...
I tried to full reset and resynch, and even reinstalled all apps, but the problem remains.
Suggesions?
Thanks
freewing70 said:
Hello experts,
Since some weeks when I receive a phone call my SW3 keeps vibrating for 8 or 9 seconds even after I answerd (the phone is a Sony Z3c).
That's really very annoying...
I tried to full reset and resynch, and even reinstalled all apps, but the problem remains.
Suggesions?
Thanks
Click to expand...
Click to collapse
I'd suggest you to send it to Sony Service. This is not a normal behavior for our watch. I'm also using Xperia Z3C (stock 5.1.1) and this watch (now stock 6.0.1, AW 1.4) and no such thing happened ever.
romcio47 said:
I'd suggest you to send it to Sony Service. This is not a normal behavior for our watch. I'm also using Xperia Z3C (stock 5.1.1) and this watch (now stock 6.0.1, AW 1.4) and no such thing happened ever.
Click to expand...
Click to collapse
Thanks for answering.
The problem is that my SW3 is a gift I received: it was bought in UK and I live in Italy.
Very difficulto to get an economical sustainable assistence.
I can't understand the logic, but... since I changed in the phone in settings/notifications/apps with access to notifications/ DISABLE Android Wear
then now everything looks to worl fine.
(I know it looks wired, but... now it seems to work)
does this make sense?
...any more suggestion from experts and/or Sony Tech Sup?
freewing70 said:
...any more suggestion from experts and/or Sony Tech Sup?
Click to expand...
Click to collapse
@freewing70
Repair/ upgrade the firmware version in the Smartwatch using PC companion and try pairing with your phone again. Other option would be to goto recovery and do a factory reset in the watch. You can search to find the steps to get to recovery in the watch.
gauthamsv said:
@freewing70
Repair/ upgrade the firmware version in the Smartwatch using PC companion and try pairing with your phone again. Other option would be to goto recovery and do a factory reset in the watch. You can search to find the steps to get to recovery in the watch.
Click to expand...
Click to collapse
Alredy done: nothig changed.
I do believ my SW3 has some probs.
Thanks for answering

Bluetooth Problems Z1C Lollipop 5.1.1 / 14.6.A.1.236

My problem is, Using BT-Headsets is not possible: I can connect them and use them, but the connection seems to be bad and it´s not possible to really use it.
Is there any fix on Lollipop 5.1.1 vor Z1C?
Edit: solved. Installed an app "Xperia Bluetooth Media Fix".
Can be found in Google Play store.
Edit: unsolved: Seems I just had a lucky day yesterday. Today I´m facing the bluetooth problems again.
mtkt said:
My problem is, Using BT-Headsets is not possible: I can connect them and use them, but the connection seems to be bad and it´s not possible to really use it.
Is there any fix on Lollipop 5.1.1 vor Z1C?
Click to expand...
Click to collapse
You told me your problem is solved, would you please edit your Thread as solved?
Sent from my D5503 using xda premium
He posted an EDIT at the bottom of the post
I am having the exact same problem, and that terrible fix they posted on google play is a pointless joke. I have a pair of blueant pumps that work just fine with my old xperia play, I actually upgraded the Z1 compact to lollipop hoping it would fix the intermittent audio cutting-out issue. NOPE! the fix loads your Bluetooth, then kills it then loads the fix every damned time you boot your headphones, they couldn't be bothered to post a hotfix to the rom or a rom with the fix built into it? and it still doesn't fix the intermittent issues of the sound going out if I stick the phone in my khaki pants- yes super thin and it still cuts out- or even simply holding the phone by its bottom half it makes the sound cut out- perhaps my hands must be magical? or made of lead?absolutely unbearable to try and listen with BT I assume the bt module is some new type that is really weak=cheap or perhaps a newer incompatible version?.
so has no one else encountered this issue? I have searched for days with no answer other than the solution to dump this phone.

Microphone not working

Since yesterday evening I did encounter the following problem.
Plugging my earphones wouldn't send any audio to them, speakers always active.
Microphone nevers works, not in calls, not in apps, not while recording a video.
I did perform a factory reset and installed paranoid android, still the same problem. I am restoring OxygenOS last version right now...
It's been a very frequent problem since the beginning of october, did anyone encounter this issue recently?
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
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Click to collapse
Not really, no, I did also notice that I can't save videos at all.
EDIT: after a HARDRESET (using MSM downloader) to Marshmallow, updating with OTA, everything works again... WTF?
EDIT2: I have been able to record a whatsapp audio, working fine. Did try to make a phone call, doesn't work anymore
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
chanchan126 said:
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
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Not earphones issue... I had to simply clean the connector, the female jack on the phone, there was some cotton on the end!
Edit: the mic and the earphones works for few minutes, but after a while they completely stop, only a phone reboot solves the problem (just temporarily!)
I did install the Android Mic Fix Magisk module... My phone seems to be working correctly since few hours now.
Update: not even Android Mic Fix solves this... the only temporary solution I have is to Reboot the device
frankdd89, have you found the solution? RN i have the same problem, I have flashed my and everything was solved but, like 3 days after again just stooped working well. I have a doubt whether is a hardware issue due to the mic works well during several days, let me know what did you at the end..
I have the same problem! I'm going Mad!
any updates guys ? i've the same problem on my OP3
Mic issues with my oneplus 3
MustfaAiedAli said:
any updates guys ? i've the same problem on my OP3
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ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Hi all, i have the same problem with microphoned earphone
I have tried many type of earphone but the problem is the same (at the first connection and use, the microphone doesn't work , at the second try (record voice or call) without disconnection of earphone the phone change the icon in the status bar, from the icon of earphone with microphone to the icon of earphone without microphone and start to use the integrated microphone in the phone) i attach image of the status bar icon
- I have tried the same earphone into another OnePlus 3 of my friend and he doesn't have the issue
- The internal microphone work good
- I'm using a CTIA earphone (in this case i use Samsung original earphone with microfone founded into an original Samsung device box)
- I have tried to factory reset the phone, clean from dust the earphone hole but nothing as changed
now i think to send phone in warranty assistance to OnePlus ...
seandfw said:
ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Click to expand...
Click to collapse
I have the same issue, i try everything. Factory reset, change to a custom rom, etc. etc.
But nothing help. It works after a reboot for some minutes but that´s it.
Have any one found a solution for this issue?
Similar problems
I have similar problems. It started six weeks ago with the headphones that could not be detected. Then calling stopped working. Back then I rooted my phone and all the problems where gone. Until last Sunday my phone app crashed. Now all the problems are back again. I tried wiping all my data (also internal storage) and installing a custom ROM. This did not help. Does anyone have any suggestions? I really like the phone and it is still in mint condition.
Thanks in advance

Microphone problem

Hello guys i have a pixel 2 xl and it has a microphone problem. It doesn't work except for "Playing now" I don't have the warranty... So guys do you think if i change the charging port and the microphone it will work?
Thanks
sabi95190 said:
Hello guys i have a pixel 2 xl and it has a microphone problem. It doesn't work except for "Playing now" I don't have the warranty... So guys do you think if i change the charging port and the microphone it will work?
Thanks
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Click to collapse
That happened to me way back when as well.
I would bet dollars to donuts that you have another app that isnt giving up the mic.
It happened to me when I had the soundhound quick identify widget running.
Once I got rid of soundhound I was fine.
Being that it is functionality and not the hardware as you have not included that you have issues with phone calls maybe go through your apps and remove anything that might be mic intensive?
parakleet said:
That happened to me way back when as well.
I would bet dollars to donuts that you have another app that isnt giving up the mic.
It happened to me when I had the soundhound quick identify widget running.
Once I got rid of soundhound I was fine.
Being that it is functionality and not the hardware as you have not included that you have issues with phone calls maybe go through your apps and remove anything that might be mic intensive?
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Click to collapse
Unfortunately i tried factory reset and safe mode too nothing changes...
sabi95190 said:
Hello guys i have a pixel 2 xl and it has a microphone problem. It doesn't work except for "Playing now" I don't have the warranty... So guys do you think if i change the charging port and the microphone it will work?
Thanks
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Click to collapse
Mine was doing that too before moving to Pie. Sounds strange, but the fix was to blow hard into the speakers. Then the phone 'saw' the microphone.
Since moving to Pie, I haven't had an issue.
MrBrady said:
Mine was doing that too before moving to Pie. Sounds strange, but the fix was to blow hard into the speakers. Then the phone 'saw' the microphone.
Since moving to Pie, I haven't had an issue.
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Click to collapse
Tried this nothing changes.. Thanks
I changed charging port and the issue is same...
Looks like I am in the bad mic club too. I have been running Q for a couple of weeks, and the only permission I have granted for mic is phone and messages. Any fix for this when you are out of warranty?
Update, not out of warranty, and Google is going to rma the phone. :laugh:

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