I should explain, my LG G4 is a H815P, before the update (when it had lollipop) it didn't have any image from ANY carrier, (I mean the image that is shown when you turn on the phone after the LG's logo), the change happened when I updated the phone from lollipop 5.0 to mm 6.0 and I don't know why!! Can you guys explain me please...
I did the update with my sim card inside the phone via LG BRIDGE...was it the cause of this?, btw, the image of the carrier that is shown right after I turn on the phone is the same of my phone line which is Claro, I find this extremely weird because I DIDN'T BOUGHT THE PHONE "FROM THEM" I bought it from another store that sold it as a free carrier phone...and as I said before, the couple of times I saw it turning on it didn't show the image of this carrier and I've always used the same sim card (before and after the update) I don't even know if this also means that from now on I can only use this phone with this particular carrier...what is going on?
I don't like the image from that carrier showing up, what can I do without voiding my warranty to keep my phone "clean" as before?
Related
As above, how do I know?
I bought the phone from TMobile Direct UK, I got it pretty much the day it was released, it shows no signs of Tmobile branding but how can i be certain?
I also have downloaded the zip file of android 2.3 if i update manually will the phone be able to pick up signal despite the OTA not being officially released in the UK yet?
Sorry for the noob questions!
if you try and flash the gingerbread RUU and it works then you are not branded and yes you will still get signal
Do i need root access to achieve this? and what are the chances of making my phone a paper weight?
i was very tempted to do it, yesterday. I booted into recovery and decided i'd wait for more info from HTC who seem to be treating us Uk folk as second class citizens
You don't need root, If you install with the RUU it will either work or it wont, you won't brick your phone, just plug ur phone into ur pc, you need to have htc sync and/or android sdk installed, select htc sync from the pop up message on ur phone and run the RUU
I think i'm too noob and should probly wait for HTC!
you might aswell tbh, gingerbread is being pushed to random phones as we speak, shouldn't be long till everyone gets the ota
yea i know, i'm just concerned that my phone might be branded and i have to wait for tmobile which could be significant wait.
and franky with all the bugs in this version of FroYo it's getting quite irritating.
r0cafella said:
yea i know, i'm just concerned that my phone might be branded and i have to wait for tmobile which could be significant wait.
and franky with all the bugs in this version of FroYo it's getting quite irritating.
Click to expand...
Click to collapse
Actually if you read the threads it seems branded phones are getting the update first.
To answer your original question, when you turn the phone on (from off), do you get a T-mobile screen? The answer is the answer, as a guide.
Nope i don't, i just get a HTC Splash screen.
I tried to insert another sim however (vodafone uk) and it asked me for some sort of 8 digit code.
Could be either SIM lock (the SIM card itself is locked) or the phone is locked to your network (doesn't have to be branded to be network locked).
Check the software number (settings -> about phone -> Software Information) on the phone.
Mine Desire HD with Android 2.2.1 is 1.72.405.3 and doesn't have any T-Mobile splash screen interestingly was primed to connect to t-mobile as there was a little piece of paper which said at the network selection screen choose next despite NO network being selected and T-Mobile not being one of those in the list?
Anyway I believe the 405 bit indicates its an htc (i.e. unbranded) build. The Vodafone uk builds have 161 here instead and my wifes desire that does have a t-mobile splash screen shows software version 2.12.110.4 with android 2.2 installed
hello all,
i bought an lg g3 from ebay used one ,
i got this message when i turned on the phone
"Enter PIN/password to decrypt", "30/30 attempts remaining"
also when i put a sim card i got this message
"this phone is permanently locked and cannot be unlocked "
tried to do factory rest got error
emmc error 150
then tried to flash anew stock rom its stuck at 6%
device D850 at&t LG g3
Regards
Return the phone. Open a dispute for having your money back.
Whatever.
I also had same problem , i tried calling ATnT and they connected me to LG , LG said they have not even heard about it and as my phone is out of warranty (15 months), they cannot do anything about it.
Finally i showed this phone to a local cellphone repair shop in India, and they found it was a problem with numerous pattern incorrect entries , called as pattern lock and it can be undone by software unlock. Just few bucks.
Did you use the .tot restore method? As long as you can get into the boot loader you should be able to do a complete flash. Check out the guide here
Either way, it sounds like the seller of the phone may have gotten ransomware, or just knowingly sold an encrypted phone. The seller shafted you and you should leave negative feedback and also do what joooe said, and open a dispute immediately.
If you flash ROM LineageOS 14 on your device, doesn't exist this problem.
I had this problem
I used latest rom for my phone region (UAE) and flashed (refourbished) by UPPERCUT_1.0.0.0
and my problem solved.
Hello,
Long story short, I have obtained my phone back from repair in Hong Kong (I am located in Australia). Originally the model of G4 was a H815 using software version H81520D_00_0115 I believe from memory. This phone died because of it overheating causing to do a boot loop/stuck on LG Logo screen.
I ended up getting the phone back from Hong Kong, they replaced the mainboard as I thought and now the model of the phone thinks it is a H818N Dual Sim card LG G4 – Running software version V10c-DS1-HQ, which it clearly is not a dual sim card G4 because there is no additional sim card slot. Anyway, phone seems to be working well except the rear camera does not focus (I have had this issue in the past and I resolved the issue by installing the correct software version, eg 20A, 20C, 20D etc.) Trying to update the phone using software update does not reveal any updates. Using LG Bridge reveals an available update for it, it thinks the software version was 20F or 20H not sure, however when it goes to download it does not get past 0% tested on two PC’s.
I have installed the images I have found for the H818N now which are:
Hong Kong H818N10b.kdz (this one worked the best as it didn’t come up with that error message when you reboot if it’s an incompatible kdz image)
India H818N10d_00.kdz
India H818N 10F.kdz
With no success in fixing the rear camera issue. I have not factory reset though as I don’t think it would have much of an impact.
Have tried to loading: H81520D.kdz image but the LGUP utility (which I have been using for the above process) says KDZ file is invalid, I assume this is because it detects the phone as H818.
Does anyone have any suggestions or locations where I could download more images to try like H818N 10A,B,C etc? Or if there is something I should do cause I have had nothing but issues with these phones
Kind regards
I should explain, my LG G4 is a H815P, before the update (when it had lollipop) it was brand free and it didn't showed me the image I'm seeing now (I mean the image that is shown when you turn on the phone after the LG's logo), the change happened when I updated the phone from lollipop 5.0 to mm 6.0. Can you guys explain me please...
I did the update with my sim card inside the phone via LG BRIDGE... btw, the image of the carrier that is shown right after I turn on the phone is the same of my phone line which is Claro, I find this extremely weird because I DIDN'T BOUGHT THE PHONE "FROM THEM" I bought it from another store that sold it as a free carrier (or unbranded) phone.
I don't like the image from that carrier showing up, what can I do without voiding my warranty to keep my phone "clean" as before, like re-installing MM unbranded? and how do I do that...pls help
It's probably just something LG put in there, not that your phone is locked. I used to be from a network called MEO (Portugal) and didn't have any branding, but recently I switched the card for a Vodafone and suddenly LG started suggesting me to install apps from Vodafone (didn't get the boot animation tho) because Vodafone is partner with LG. It's probably the exact same thing you are facing right now, just something LG put on there that is activated when using a card from that carrier
Hi,
So yesterday I successfully unlocked my Galaxy A50 from Three network and ported my number to 48 network. Went to a phone fix shop to get the phone unlocked and it took about 20 minutes (cost me €25). Everything about the phone and 48 network works fine. However, when I went into Software update in my settings and tried to download and install the latest software update, I receive the message "Your current software version isn't supported. Visit a service centre".
I never had issues with updating software before and after checking online it seems that maybe the software updates are carrier locked (to Three network) and that if I want to update the software I would need to put an active Three SIM into the phone.
I rang back the guy who unlocked the phone and he said that people never come back to him with this issue after unlocking their phones, but if I wanted he would be able to manually update the phone and in the future it should update automatically, but this will cost €35 as he said he may need to backup everything and upload it again and it's a lengthy process.
It's either that, or find a Samsung Service Centre in Ireland (can't find any on website) or put a Three network SIM in any time I want to update.
Does anyone have any experience with this? Would really appreciate some help!