hello all,
i bought an lg g3 from ebay used one ,
i got this message when i turned on the phone
"Enter PIN/password to decrypt", "30/30 attempts remaining"
also when i put a sim card i got this message
"this phone is permanently locked and cannot be unlocked "
tried to do factory rest got error
emmc error 150
then tried to flash anew stock rom its stuck at 6%
device D850 at&t LG g3
Regards
Return the phone. Open a dispute for having your money back.
Whatever.
I also had same problem , i tried calling ATnT and they connected me to LG , LG said they have not even heard about it and as my phone is out of warranty (15 months), they cannot do anything about it.
Finally i showed this phone to a local cellphone repair shop in India, and they found it was a problem with numerous pattern incorrect entries , called as pattern lock and it can be undone by software unlock. Just few bucks.
Did you use the .tot restore method? As long as you can get into the boot loader you should be able to do a complete flash. Check out the guide here
Either way, it sounds like the seller of the phone may have gotten ransomware, or just knowingly sold an encrypted phone. The seller shafted you and you should leave negative feedback and also do what joooe said, and open a dispute immediately.
If you flash ROM LineageOS 14 on your device, doesn't exist this problem.
I had this problem
I used latest rom for my phone region (UAE) and flashed (refourbished) by UPPERCUT_1.0.0.0
and my problem solved.
Related
Hello i am having an issue with UNLOCKING my optmius 2x from fido. i just bought it and decided to unlock it, so i went out and found the most well know site i could to buy a code and made SURE everything matched up and it all did and still DOES Now my problem is as follows-
I entered the nck code first the phone quickley rebooted and i threw a new rogers sim into the phone but i got no bars and the phone told me there was not network then switched to no sim.
Then i put a bell sim card into the phone with the same response nothing.. so i went and put the rest of the codes into the phone and they all gave me network unlock request unsuccessful and same with the nck one now as well.. and i do not know if it said that it work the first time as it was just a quick flash
Now i have been geting help from people down in the optmius 2x section of the fourms they told me i should revert to stock 2.2 and i did with the SAME RESULTS! i also tryed an ics rom and i could not even get to the sim screen.
Can any one help me on this problem? i am looking to use my phone and i am not able to at this time
The phone is now rooted and runing ics
let me know how i can fix this
Thanks in advance!
So over 300 people have never seen this before anyone one know of a way to see if the phone is unlocked WITH OUT putting in a diff sim card like a terminal command or somthing? also is there another way of unlocking the phone via softweare?
also here is a video of the problem http://www.veoh.com/watch/v33213769CCkKgRTz
Hello,
I purchased an unbranded, open EU model H815 LG G4 (from Handtec) with the hopes of unlocking its bootloader through the service LG provides on their dev website. I was able to follow the steps in order to procure my device's IMEI number and Device-ID, and despite entering the information correctly, I get rejected with the following error:
Service unavailable. Please contact the site administrator ([email protected])
I have double and triple checked the information entered. The IMEI and Device-ID both clear the checks with an "OK." I have tried using multiple browsers and operating systems. I have tried completing the process on my home network, work network, and even on my cell phone's data network. I have tried a few times each week for two or three weeks now. I always get this same error message.
It is my understanding that this is NOT the usual message that one receives when trying to unlock a carrier-branded H815 or some other country's non-supported H815 variant (such as the Taiwanese model). I'm also pretty sure that other folks who imported their kits via Handtec had no issues unlocking. In Settings, the phone shows as an LG-H815 device and is currently running firmware software version V10b-EUR-XX. It IS currently rooted using Team Codefire's low effort root method, but now with Xposed finally running, I'd like to unlock the bootloader and get my game on, so to speak.
Is there anything I can do to complete the process?
I did send an email to the site admin as instructed by the error message, but I'm not terribly hopeful that they'll be able to help.
Thank you in advance,
I had that message the first time I tried. I tried several times but no go.
I tried again the following day, and it worked fine. May have been an LG site issue??
Thank you for taking the time to reply.
I suppose I'll up the frequency of my retries and hope for the best.
Pretty standard HTTP 503 error code. It's exactly as it says - service unavailable. It likely nothing to do with your inputs.
Yeah, I figured it was nothing those first few days too. But it's been going on for a few weeks now, regardless of browser, OS, and network.
I did hear back from LG, and they advised clearing my cookies and trying again.; and replying back if it continued to fail. Which it did, so I did. Heh.
My bootloader unlocked H815 suddenly froze (hard bricked) with no response to anything other than the boot screen.
Sent it for repair. They replaced the CPU and RAM. The repaired H815 came back locked with 10C.
The IMEI stayed the same, but the device ID was changed (fastboot...devic-id).
When trying to obtain a new UNLOCK.BIN file on the LG developers site, I get the message that my device ID does not match.
I managed to root the H815, but I cannot install a recovery (TWRP). This prevents me from installing any ZIP file since I have no access to recovery (XPOSED, V4android, etc.).
Please advice
Thanks
Anyone?
U should email lg developer for help.. I saw a lot of people facing this problem also
Sent my IMEI and new Device ID to LG (via LGE Developer site)
waiting for the new key file
Waiting for the Sקמא צט
I just sent a mail to developer (at) lge.com with the same problem. The IMEI stayed the same, but the Device-ID changed when they replaced the motherboard. I had unlocked my g4 before it went in repairs. Actually the combination Genesys MM with xposed 79, G4 tweaksbox, the lack of recovery installed and USB debugging disabled is what hard bricked my phone in the first place. Something made LGUP unable to find the model of the phone.
I will update this post with any response I get from the email.
UPDATE:
It worked. They asked me to send a photo of the back of my phone (with IMEI number). After that they said I could try again and that the site should now give me the unlock.bin. It did.
Thanks LG!
I bougth a second hand s6 edge t-mobile version 64 gb. No issues with the smartphone until i checked for an update.It said the devise have been modified and connect......
I searched and searched about this and when i went to system status,it said custom. I thougth the devise migth have a custom rom but for no reason i openned the unlock device app for t-mobile and it showed my devise was locked yet i had no carrier problems. It even said permenant or temporary unlock . Both of them failed.
Im thinking of taking this phone back to the seller but i want to be sure if its actually locked or some other issue. I think a custom rom was installed on this devise to unlock it before i purchased it. Any ways to know if phone is locked or not?
I got a z2 play today and right after the first start it turned off and this message started appearing (it's the same than on my g4 plus that has unlocked bootloader but the Z obviously doesn't
I'm from brazil
Do I need to get my phone replaced?
or is there any fix I can do myself?
Obviously this is reason for concern and but let me put a positive spin on this ...
Let's assume you got a new device (not refurbished / used), and the device is working just fine. This could be actually good news. Because that message usually shows up after unlocking the bootloader. Unfortunately unlocking normally cancels your warranty. You can only unlock the phone by requesting a special unlock code from Motorola. This way Motorola can easily check whether you unlocked your phone and decline (warranty) service. But since you have never done that, you might have an bootloader unlocked phone with warranty.
> or is there any fix I can do myself?
You could research "fastboot oem lock" but if the above is true, there will not be any advantage whatsoever to do that.
I faced the same issue
after normal use ,no root or unlock bootloader
my phone crashing frequently
and after reboot I Received that error
and I can't update anything via OTA
I started a topic at Lenovo Forum
an Expert suggest me to return it to vendor
so I return it the vendor yesterday
now I hope for a full refund.
Here is a link to Lenovo forum
https://forums.lenovo.com/t5/Moto-Z...cation-and-may-not-work-properly/td-p/3795814
I fixed it myself by installing the stock room via abd fastboot, if anyone is facing this problem, my phone is working normal and the message is gone so I bet I got a fix.
Faiithless said:
I faced the same issue
after normal use ,no root or unlock bootloader
my phone crashing frequently
and after reboot I Received that error
and I can't update anything via OTA
I started a topic at Lenovo Forum
an Expert suggest me to return it to vendor
so I return it the vendor yesterday
now I hope for a full refund.
Here is a link to Lenovo forum
https://forums.lenovo.com/t5/Moto-Z...cation-and-may-not-work-properly/td-p/3795814
Click to expand...
Click to collapse
Flashing the stock room through ADB fastboot wich is easy fixed my phone in case you still need I can help you
My device is Unlocked International Version XT1710-09
Will it will work for me or this Stock ROM only work with Verizon's
but It's a bit late because it just return it back to the vendor (a shop in Thailand via Lazada) 2 days ago
now I'm waiting for the result full refund or just replace by a new one.
If I face this problem again I will try your method
Thank you for your kind
how did you do that?
I´ve the same problem and I need help, my cell phone is unlocked and I don´t find a way to fixed
help me plis
lexie90 said:
I got a z2 play today and right after the first start it turned off and this message started appearing (it's the same than on my g4 plus that has unlocked bootloader but the Z obviously doesn't
I'm from brazil
Do I need to get my phone replaced?
or is there any fix I can do myself?
Click to expand...
Click to collapse
hi @lexie90
I'm from Peru and I also get the same message when I started the phone ... I bought it sealed I came from Brazil because it is dual sim and the apps are closed ... you are from Brazil then your device is a dual sim , now with this stock rom solves the problem? My team is XT1710-06
this is your post
https://forum.xda-developers.com/z2-play/development/moto-z2-play-stock-retail-xt710-07-t3669668
elvizpdx said:
hi @lexie90
I'm from Peru and I also get the same message when I started the phone ... I bought it sealed I came from Brazil because it is dual sim and the apps are closed ... you are from Brazil then your device is a dual sim , now with this stock rom solves the problem? My team is XT1710-06
this is your post
https://forum.xda-developers.com/z2-play/development/moto-z2-play-stock-retail-xt710-07-t3669668
Click to expand...
Click to collapse
I actually got my phone replaced, but you can room the stock retail room and it may work well. good luck