Related
http://www.talkandroid.com/8164-galaxy-s-to-have-micr-usb-to-hdmi-output/
anyone hear more about this??
and just found this saying the american Galaxy S versions will support it
http://briefmobile.com/galaxy-s-does-microusb-to-hdmi
that would include captivate model
more reading.. (below) samsung states its possible after an update. other reading says it may sacrifice ability to use docking station.
samsung has abandond update idea and pulled cables from release.
CAN WE PULL IT OFF??
Trusselo said:
http://www.talkandroid.com/8164-galaxy-s-to-have-micr-usb-to-hdmi-output/
anyone hear more about this??
and just found this saying the american Galaxy S versions will support it
http://briefmobile.com/galaxy-s-does-microusb-to-hdmi
that would include captivate model
Click to expand...
Click to collapse
This is old news. I don't think anyone was ever able to get it to work. There was also issues with the cable itself.
yeah found that after too. another abandoned promise from samsung.
was going to be available after software update. cable was even posted on their site coming soon. now removed. now samsung doubts they will do 2.3, HIGHLY doubt they would ever update the HDMI capabilities.
yeah in a couple months they will just replace us with the infuse. which will be like samsungs answer to the evo but being samsung the cameras will be bettter among the advantages we already have.
then the infuse will be replaced by something dual core, it is possible that the infuse is dual core and they are withholding that info untill its release as to not devalue the captivate too much in advance. but they may also be planning another phone release shortly after. a samsung engineer hinted to me that there will be a dual core phone in 2011.
does anyone know if we can get video over usb via samsungs dock? apple does it so why not samsung?
it is disapointing but i guess composite video will have to do till i get an infuse. well there was someone who claimed it was working on the epic. if that is true then maybe the driver can be ported. but no one is working in that direction that i know of.
Dani897 said:
yeah in a couple months they will just replace us with the infuse. which will be like samsungs answer to the evo but being samsung the cameras will be bettter among the advantages we already have.
then the infuse will be replaced by something dual core, it is possible that the infuse is dual core and they are withholding that info untill its release as to not devalue the captivate too much in advance. but they may also be planning another phone release shortly after. a samsung engineer hinted to me that there will be a dual core phone in 2011.
does anyone know if we can get video over usb via samsungs dock? apple does it so why not samsung?
it is disapointing but i guess composite video will have to do till i get an infuse. well there was someone who claimed it was working on the epic. if that is true then maybe the driver can be ported. but no one is working in that direction that i know of.
Click to expand...
Click to collapse
The specs for Infuse does not have HDMI out. Samsung has gone the route of DLNA like our current Captivate using AllShare.
Dani897 said:
yeah in a couple months they will just replace us with the infuse. which will be like samsungs answer to the evo but being samsung the cameras will be bettter among the advantages we already have.
then the infuse will be replaced by something dual core, it is possible that the infuse is dual core and they are withholding that info untill its release as to not devalue the captivate too much in advance. but they may also be planning another phone release shortly after. a samsung engineer hinted to me that there will be a dual core phone in 2011.
does anyone know if we can get video over usb via samsungs dock? apple does it so why not samsung?
it is disapointing but i guess composite video will have to do till i get an infuse. well there was someone who claimed it was working on the epic. if that is true then maybe the driver can be ported. but no one is working in that direction that i know of.
Click to expand...
Click to collapse
Samsung has never been afraid of devaluing their devices. I worked for at&t until March of 2010, and I can say honestly that I have seen some crazy samsung stunts.
Example of Gimping one model to not devalue another:
BlackBerry Bold 9000 - 3G, WIFI.
BlackBerry Curve 8900 - EDGE, WIFI.
Why is the 8900 3G on every carrier that supports it EXCEPT at&t? Because they didn't want to devalue the Bold 9000. On other carriers, the 8900 was the top-end 3G BlackBerry, but not on at&t.
Example of Samsung not giving a damn:
Samsung Eternity. Great feature phone, pretty decent touch screen, overall good device. I owned two, personally. My youngest sister and her then-boyfriend both owned one each.
Samsung Propel. Another great feature phone, with a slide-out QWERTY. Bought them for my mother, my other sister, my brother-in-law. None of them had complaints.
Shortly after:
Samsung Solstice, Samsung Mythic... both replaced the Eternity.
Samsung Flight, a Propel with a touch-screen. (Replaced my mother's Propel with the Flight though... trying to get her into touch-screen first, then transition her to android!)
Samsung didn't care how heavily stocked we were on the Propel, the Eternity and the Impression. They dropped those new phones like it was no big deal.
So, I wouldn't count on dual-core. Samsung likes to generate as much buzz early on as possible to get people talking about their new phones... hardware is -always- secondary to them. The thing they hold back until just before release is the UI. The Mythic is a great example... almost the exact same specs as the Eternity, but the UI is what they held back to just before release and what was it? Some god-awful slow iPhone knock-off UI.
They LOVE the horizontal scrolling in the 'app drawer'. They did it with the Mythic, then with TouchWiz. Bleh.
SO it's been awhile since i bought a new HTC but after finding out yesterday that T- Mobile will be releasing it on wednesday the 18th i was a happy camper , then i remembered that my Galaxy Gear S2 watch 4G is not compatable with my One plus X , So i figured i would call HTC Support and ask if the new phone will work with my new 4G watch
and i am sad to say that i was told it will not work , that it's not even a software issue but a hardware issue as well, was really looking forward to buying this Phone if anyone has any positive input it would be greatly appreciated . Thanks
Jim.....
My gear s2 is working perfect with my htc 10
My S2 and HTC 10 work but I can't get notifications on text messages or gmail or FB or been able to download Android Pay. Anything you would recommend?
I'm actually having issues getting my gear fit 2 paired
My Fitbit Surge will not pair with my HTC 10. Called Fitbit Tech support and told they're reviewing the issue.
Told to check back later. Called back a month later and told there's still no solution. Understand that the same issue affects the Samsung Galaxy S7. Anyone have recent information about this matter?
Sent from my HTC6545LVW using Tapatalk
Had issues pairing a few Bluetooth devices. Guess the is the 10s wreak spot.
Called Fitbit Tech Support again today, Sept. 18th, and got the same answer as before.
Sent from my HTC6545LVW using Tapatalk
I have my gear s2 paired just fine. Below is what I would suggest:
1) delete your gear s2 from Bluetooth settings on your phone and make sure the gear s2 is factory reset.
2) open play store and download Samsung Gear, Samsung accessory service, S health, and Gear Plugin.
3) open Samsung Gear and pair normally.
If you are missing any of those apps, it will not work properly.
Have no problems with my HTC10 and Samsung Gear Fit2 combo. Most important thing is to factory reset the gear before pairing!
Get the same performance and notifications as with my former daily the Note4
Every time I make a call or receive a call the watch takes over the call via Bluetooth. It's super annoying and can't seem to figure this out. Any ideas?
Sent from my HTC 10 using XDA-Developers mobile app
pbaldw10 said:
Every time I make a call or receive a call the watch takes over the call via Bluetooth. It's super annoying and can't seem to figure this out. Any ideas?
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I experience the same problems. I wonder if someone has figured this out already?
Subsequently I experience the problem that my gear loses its bluetooth connection for approx. 5 seconds when my HTC 10 goes into standby. I wonder if there's a fix for this problem as well...
http://phandroid.com/2016/09/10/samsung-galaxy-note-7-deactivated/
Towards end of article Phandroid says that a FREE GEAR VR will be sent to users ....anyone else seen or heard this anywhere else ?
Not sure where they got that info... I don't see it any where
Sent from my SM-N930T using Tapatalk
The package will include a brand-new Note 7, the new version of the Samsung Gear VR, and a prepaid package to send the defective device back so you won’t have to pay for shipping costs.
It's there...
I already bought a new gear VR for my N7 (have one for my N4 also). I guess I could always try to sell it on ebay or something if this is true. I am more concerned about actually getting Verizon and Samsung to get me a replacement Note 7 instead of forcing me to go with the S7 edge, which is already 6 months old. If I had wanted an S7 or something else I would have gotten one 6 months ago. So far they Samsung and Verizon are not handling this crap even remotely properly. There should be some class actions lawsuit(s) here, this is a real cluster.
adsam3927 said:
http://phandroid.com/2016/09/10/samsung-galaxy-note-7-deactivated/
Towards end of article Phandroid says that a FREE GEAR VR will be sent to users ....anyone else seen or heard this anywhere else ?
Click to expand...
Click to collapse
Notice his source is Reddit, in which the forum title is "How the Samsung Note7 recall is handled in France." Haven't seen or heard anything about Gear VR in the States...
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
bookem11 said:
Notice his source is Reddit, in which the forum title is "How the Samsung Note7 recall is handled in France." Haven't seen or heard anything about Gear VR in the States...
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Damn. I hope it would have been.
I got a replacement Note 7 due to the recall and ended up getting a Gear VR as one of the promotional gifts. The original offer was a watch or the sd card. When I called they said the new offer was the sd card or a gear VR. I picked the gear VR. I just received the gear VR yesterday. I'm in the US
Anthonyz63 said:
I got a replacement Note 7 due to the recall and ended up getting a Gear VR as one of the promotional gifts. The original offer was a watch or the sd card. When I called they said the new offer was the sd card or a gear VR. I picked the gear VR. I just received the gear VR yesterday. I'm in the US
Click to expand...
Click to collapse
Who did you talk to?
borijess said:
Who did you talk to?
Click to expand...
Click to collapse
Talk to? Just go to Samsungpromotions.com and fill out the form, it says for the S7, but when you come to choose your phone, just choose other. I have my VR Gear sitting on the table, and the 256GB card I got from the first N7 is currently in my N7....
Oditius said:
Talk to? Just go to Samsungpromotions.com and fill out the form, it says for the S7, but when you come to choose your phone, just choose other. I have my VR Gear sitting on the table, and the 256GB card I got from the first N7 is currently in my N7....
Click to expand...
Click to collapse
Yes, surprisingly enough, this works. I saw it discussed online a few days ago, so I tried it and Samsung approved my submission later the same day. They've now shipped my Gear VR and the FedEx tracker says it's due for delivery tomorrow.
Mine got approved too
I got mine yesterday. I submitted mine under the s7 promotion and select other for my phone.
Sent from my SM-N930T using Tapatalk
Just submitted today. Hopefully, it goes through for my replacement Note 7. We get to keep all these extras even if there is a 2nd recall, right?
unfortunately, oculus is no longer supporting the note 7 through a forced update on their app. I got my promotion gift today and connecting your note 7 pretty much disables the gear VR. pretty damn worthless right now if you have a note 7
ronattack said:
unfortunately, oculus is no longer supporting the note 7 through a forced update on their app. I got my promotion gift today and connecting your note 7 pretty much disables the gear VR. pretty damn worthless right now if you have a note 7
Click to expand...
Click to collapse
Well crap. When did this happen? Mine was working yesterday.
Sent from my SM-N930T using Tapatalk
I think today, although I've read on reddit and stuff that it might still work if you put your phone on airplane mode
Oditius said:
Talk to? Just go to Samsungpromotions.com and fill out the form, it says for the S7, but when you come to choose your phone, just choose other. I have my VR Gear sitting on the table, and the 256GB card I got from the first N7 is currently in my N7....
Click to expand...
Click to collapse
Did you get the new gear vr or the old with this promotion?
Makes sense that Oculus wouldn't want to be responsible for holding a combustible phone two inches in front of your eyes.
Dammit I knew i should have gotten the sd card instead
whmgreen said:
Did you get the new gear vr or the old with this promotion?
Click to expand...
Click to collapse
When I went to SamsungPromotions They had it up for the S7, I just filled it out and when I had to choose a phone, I picked <other> Made a copy of my receipt and filled out all the info.
Just wondering who here is keeping the note 7 and taking the risk of it exploding? I'm happy to keep mine though little annoyed that they've stopped gear VR support and I'm 80% certain Samsung will eventually force us all to return the note 7 by maybe a software update that renders the phone useless.
I honestly have no idea what phone I'd get, I had the S7 edge as a temporary replacement phone while the recall was going on and it didn't feel as good as the note 7, the software wasn't as good and I missed the little features like the swipe gesture in the camera app for example. I still have my note 4 but it uses a different sim card so will have to get an adaptor but even then the note 4 seems really out dated in comparison but I get to keep the S-pen which is the biggest reason I got a note device in the first place. I also have a gear s2 smart watch and while it should work with other android phones it's just works better with a Samsung phone. I hope Samsung do something quick maybe release a note 8 and replace the note 7s with it lol there's just no alternatives.
What are you doing with your note 7?
Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).
mikesaa309 said:
What are you doing with your note 7?
Click to expand...
Click to collapse
Hanging on to it for as long as I possibly can. If the deadline for a replacement or refund is midnight on 31st December, I'll hand it in on 31st December.
Is a p**s take though like what about people who've brought cases for the note 7 and other accessories? I purchased my gear vr from ebay for £80 as the seller had it with the note 7 but didn't want it and I couldn't seem to find it anywhere online or in shops probably due to the recall. I had the S7 edge at the time so could still use it but now they've cut off note 7 support so I no longer can use my gear VR so I'd at least like to know exactly what's going on so I can possibly see about selling it. Add on top the money I've spent on apps which I can no long use on the gear VR it's just ridiculous. I personally wouldn't mind waiting through another recall as long as I get to keep and use the note 7 I have then just swap it for a new and hopefully completely safe note 7 but looks like the note 7 is done for.
I'm keeping mine. I will treasure it even more now knowing once it's gone, it's gone forever. Now I need to figure out a way getting rid of the 60% charging cap. I love this phone so much!
jak341 said:
Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).
Click to expand...
Click to collapse
VZW was no help here. They said deal w Samsung. BS.
If I change the build.prop file, do you reckon I can trick the oculus app into thinking it's an S7 edge not a note 7?? I used it on the gear vr before the update and it seemed to work okay without getting stupidly hot even had it on charge lol.
The phones I want aren't out yet... Hoping final refund instructions come out in time to pre order the v20.. or maybe the pixel . I'm in the Philippines... Don't know how I can order the pixel lol
juliend said:
VZW was no help here. They said deal w Samsung. BS.
Click to expand...
Click to collapse
If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
androidcentralsucks said:
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
Click to expand...
Click to collapse
Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
jak341 said:
If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.
Click to expand...
Click to collapse
Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
Time to cut loses. Thats what samsung did. The phone hase become a liability. Get your money back if you can.
juliend said:
Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
Click to expand...
Click to collapse
Why don't you just use it? Seriously there's been like 8 with problems out of what, 2 million, 3 million? Seriously you have more chance of being run over than having a problem with the device.
The thing with statistics is they can be unintuitive and lead to strange conclusions. Let's say one phone in every 500,000 is going to develop a fault and catch fire. From Samsung's perspective, that means they can be certain they will have lots of unhappy customers, potential lawsuits and bad publicity and therefore it's a bit of a no-brainer to stop selling it.
But from your perspective, you have a 500,000:1 on chance that your phone will have no problems. And in the remotely unlikely event that it does, how likely is it to kill you, burn your house down or anything like that. Even less likely. There are ZERO such reports.
So it's up to you, but for me, it's a no brainer to keep using it, and I hope Samsung will respect that point of view and not cripple our phones with some unnecessary and unwanted forced update.
Chippy_boy said:
Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
Click to expand...
Click to collapse
Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
What did samsung do with the phone after they recalled it, if they didn't fix the issue?
Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
Rick GM said:
Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
Click to expand...
Click to collapse
https://twitter.com/SamsungUK/status/785863444696272896, they want UK note 7 owners to give the phone back
mikesaa309 said:
Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
Click to expand...
Click to collapse
Indeed. Just looking it up now, you are 500 times more likely to die from riding a motorbike than you are to have a fire with your Note 7. (Assuming 1 phone per 500,000 has a problem.)
best buy exchanged mine out with no questions asked. I was told to even keep the 256GB SD card. unfortunate I went to the dark side and got iphone7 plus. The LG was just cheap and I was unimpressed. Buying the Google Pixel XL outright to bring over to Sprint was not a option for me. I am done with Sammy with all the issues I have had with there products since the Note 4 and other house hold appliances. Iphone was my only option.
In spite of my best intentions, and really attempting to remain loyal to Samsung during a decidedly rough time for the company, I am being completely abandoned by Samsung. Do they care? Not at all. Do they think the loss of one (more) customer is significant? It would appear not. That attitude is not really great, but it's understandable. If we, the consumers are in a bad way over this, and we certainly are, depending on your particular circumstances, then it's not hard to imagine how messed up thing must be for those Samsung employees that are dedicated and we rightfully proud of the N7.
It's a nightmare for all. That being said, we the living still have to work and play and go on with our lives. I sat on a fence for a week, just paralyzed - I was in denial, I realize; "this can't be... it just can. not. be...
But acceptance is one of the steps I think, and with that in mind I came up with a plan. Trading the Note 7 for an S7 or S7 Edge was not an option. I already HAVE an S7 (work phone) and an S7 Edge (personal phone that I kept when upgrading to Note 7. Besides, neither is a Note. I sold my Note 4 when I got the N7. The S7 Edge is a beautiful phone. It's just not a NOTE. Different usage case.
So I decided, with my options disappearing, that a Note 5 was the best (least worst?) option available to me, as sad as that appears. The Note 5 has the newer build methods and materials, though it's not as balanced, nor as slick as the Note 7 was/is (or as slippery) and I sure don't have to list why it's a weak substitute in this space, but it IS the closest thing to a N7 in a Note Series phone. So I decide to bite the bullet and live with half the internal memory, no water resistance, a smaller battery (but not prone to meltdown at least) etc.
Guess what? No Note 5 to be had. There's obviously SOME around since a guy posted that Verizon got him one for about $375 or so - but AT&T? Nope. Nada. They must have divested themselves of them knowing that NOBODY would want one with the N& selling alongside it. Whoopsie. Bad call. Note 5 would be more popular today than when it was new on the market.
So I tried Samsung. Thinking I would give them a really hard time and hopefully get them to GIVE me one until a new model - ANY new model phone comes out. I have gotten stuff in the past when a company is trying really hard to keep customers.
Guess what? No Note 5 to be had here either. SAMSUNG got rid of them all, at least all the ones in the sales channel. So both AT&T and Samsung can't get me ANY model note phone, including prepaid devices or refurbs (why the rep thought she could find a Prepaid Note 5 is a joke in itself.
To add (another) insult to (yet more) injury, the AT&T rep tells me "You can use the S-Pen on the S7" I kindly explain to her why that is not so, no Wacom digitizer, thus no S-Pen, but she INSISTS! Sher READ IT SOMEWHERE (therefore it MUST be true, right?) So, since I HAVE an S& and 2 S-Pens (one kept back from the 1st N7 recall) I tell okay, let's TRY IT! HEY! Guess what? (I say that a lot here, don't I?) It DOESN'Y WORK! WHAT A SURPRISE! I am SO disappointed. But she tells me (wait for it) You must be doing something wrong. My documentation says a stylus works with the Note 7. FACE PALM (when what I feel like doing is reaching through the phone line and (expletive deleted)
So yeah. Truly without a viable option. And the sad part is, I didn't even WANT the damn Note 5 very much, but was willing to make the best of it, AND stay loyal to Samsung, and buy yet ANOTHER Samsung Phone next year. They keep this up they will be competing with HTC and Motorola on phone sales again. You can't stay at the top of the tier when you a) have no product to sell at that level, and b) Give your (potentially loyal) customers no way to remain so, despite their willingness to work with you.
Based on these realizations I have to believe Samsung will reap exactly what they are sowing today which is big losses of sales, loss of market share, and loss of loyal customer base. It doesn't get much worse than that. But fret not. Even these extremes wouldn't send me over the dark side of the apple.
Note 5's for ATT are everywhere. Have you looked at Amazon lately? BH Photo?
My search was really fruitless. No Verizon Note 5's anywhere except at Verizon, where I would have to pay as much as the Note 7 costs while simultaneously losing my Upgrade status and be stuck with it for 24 months to boot.
So I feel for you but only half as much as I feel for me.
Yes but I need AT&T to GIVE the NOTE 5 to me. I dont want to buy one, lol! I would, under the right circumstances give up the NOTE 7 (sob!) but there's no way I am using up an upgrade or the GO TO on an N5. It has to just be a placeholder, not a replacement for N7.
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
Sent from my SAMSUNG-SM-N930A using Tapatalk
br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell ...
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
Click to expand...
Click to collapse
Thanks for your thoughts, I appreciate it, but I think you may have missed the entire point of my long winded tale... I don't WANT a REFUND. AT&T will give me a refund, take back the device, shut down the extra line I assigned it and all that. None of which helps me in any way. What I need is a NOTE PHONE. Having sold my perfect condition NOTE 3 and Note 4 after grabbing the Note 7, I have nothing to fall back on and no way to GET a NOTE PHONE. Having a refund leaves me without the phone I need and no reasonable replacement. Thanks anyway, though.
So you're trying to get a Note 5 for free? You think they're just going to do that? After all of this mess?
You said AT&T couldn't find one to sell you... so what is is, you are trying to get one for free, or you can't find one to buy? Apparently you CAN buy one. https://www.amazon.com/Samsung-N920C-Factory-Unlocked-Galaxy/dp/B013WACF4S?th=1
This has sucked for everyone affected. Personally I've been through two Note7's and ended up with a S7 Edge. If I wanted a S7 Edge I would have pre-ordered it when it came out. I stuck with Samsung because I use their features across all my other Samsung devices. Those devices include a NotePRO 12.2 (my laptop), Note 10.1 2014 (retired - now primarily my TiVo remote), Galaxy View (my portable home and away TV), and Gear S2. I use SideSync, S Note (including the Windows app), Scrapbook, Samsung Link, Samsung Pay, and Samsung's browser (ad free w/o root) and wasn't prepared to give those up. My non-Samsung device choices on AT&T amount to the LG V20 (too big for its screen size, not enough sizzle) or iPhone 7 (I'm not changing eco-systems). So I'm keeping the S7 Edge until the S8 comes out which will most likely be a Note7 with beefier specs and no S Pen. I'll hope for a Note8 in the fall and then I'll move from the S8 to it.
Like OP I had Note5 I was fine with. If the Note7 never came out I would have kept it and waited for what followed the S7-series. I do like the S7 Edge though and like the edge features I grew accustomed to on my time with the Note7. Since I do use S Note heavily I picked up a Tab A 8 with 4G and S Pen that I imported from Malaysia. It's a nifty small little tablet that's great for taking notes and it's on 6.0 so has the Note7's S Pen features. When I only want to carry one device I forward my calls from my S7 Edge to it and I can send and receive MMS on it using AT&T's unified messaging.
So I've exchanged phones three times, have a phone I wouldn't have chosen, and had to buy a tablet I wouldn't have needed. Sh!t happens. Samsung didn't want what happened to happen and neither did AT&T. I'm loyal to Samsung and Note devices especially so I'm just rolling with it. Of the over a dozen Samsung devices I own or owned this is the first time I've been let down. Assuming this incident has taught them humility their future products will be the best designed, best tested, and best QC'd on the market.
It is what it is.
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
There are PLENTY of Note 5 devices available for sale, at a MUCH lower price than the Note 7.
So you are UNWILLING to get a refund, and use that money to BUY a Note 5, and use the rest of the money for whatever you want.
This makes Z. E. R. O. sense. Please tell me I am missing something here, but getting around your generic rant and getting to the details was a bit difficult. End of an era? Like others have stated, the Note is a small percentage of their total sales. Until S7s and S7 edges start catching on fire, the era will continue just fine.
svache said:
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I read the other day that the Earth is in fact flat and not round after all <- True story!
The Phone Company said:
I read the other day that the Earth is in fact flat and not round after all <- True story!
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Thank you for that insightful contributing post.
poor_red_neck said:
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
.
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I can understand their point because I have gone through the same dilemma.
I had a Note 4 I was relatively happy with, but starting to get long in the tooth. I tend to get a phone every 2 versions if the new version is reasonable (so went from N2 to N4 for example). I never considered the N5 as I have a pretty full SD card and no way am I giving up running that.
So the N7 specs came out, and it was everything I wanted. Fork out the huge $1350au and pre ordered it. The rest of that chapter is well known (2 perfect Note 7s in 4 weeks).
Now, with what is assumed to be total abandonment of the Note 7 series, what are my options?
1-full refund-ok, but then I need to get a phone (N4 is now being used by my wife)
2-S7/S7E with gift card style refund ($450/$350au).
I forked out the $ to upgrade to a phone I really wanted. Now I have to still lose some of those $ to get a phone I never really wanted, nor would have considered.
The only resolution I can see is to have Samsung provide a loan device and re-release a Note/SPEN model again with SD card ASAP, or allow the cheap purchase of an inferior model and a discounted purchase of the new model when it becomes available. I will certainly be somewhat out of pocket over all this, plus not being able to use the phone I really was wanting to buy.
I have decided instead to get the closest phone to the N7, the S7E, with the Samsung offer in au it is basically getting it for $100 less, and hopefully it will have good resell value when the next N series comes out (but I haven't sold a phone in a long time now, always handy to keep older phone just in case!)
I never certainly planned to buy two new phones so soon!
I think buying the N5 at this stage is a massive compromise for most (esp with so little on board storage and no SD slot), I would think anyone taking this route now is doing it temporarily to keep them going to the next N release and thus 2 phones purchased when really they were after just 1, thus why we get all these threads. The N7 is almost perfect, anything else is a compromise until the N7 comes back into sale again (as N6+ lol).
Sent from my SM-N930F using Tapatalk
I will still buy another samsung phone most like the next s8. Yes, i need to return the phone twice. But i got a few valuable free gifts. And got a full refund at the end. Not even iphone will do that. If you do the math, Samsung basically just gave me a travellers charger, a wireless charge, a power bank for free. So, why not getting the s8 next year, you won't have anything to lose
br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
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I seen the reddit site where people were talking about this refund process. So you know people who have confirmed getting a full retail check back already? I wanted to take this route with my sprint note 7 but I didn't want them to de activate my phone once I call to get the box sent. Rather it be blacklisted once I take it off my account when I get the return box.
As stated, the 13 people I provided that info to were "OK" with getting the refund from Samsung. Since I made that post one other person got their check already as well so it seems to be the course to take. Samsung might change things as I mentioned so the only way to know is call it and see what happens.
Can't speak for any blacklisting going on, all I keep hearing are rumors and the occasional report from someone that says their device has been blacklisted but there never seems to be any way to verify those stories. If the carriers actually publish statements that they plan to blacklist the Note 7 (which is within their rights to do since it's their networks) then I'll attach some more credence to it at that time but I don't expect it anytime soon if it ever does.
Samsung has said they'll accept returns through December 31, 2016 so, after that we'll see what happens with the carriers too I guess.