I picked up the new Google Pixel XL and sold my OnePlus 3 to my uncle. He went to AT&T and went through 3 sim cards with no 4G.
I put my sim back in the OP3 and I get service but no 4g, so it'll make calls but can't send/receive pictures. I checked that the network is on 4g and the APN is on nextgenphone.
Any ideas?
Sounds like your APN is wrong. I am on AT&T and I get 4G LTE speeds without issue. The APN name you listed sounds wrong. Mine is just ATT Phone and again works without issue.
Compare against the settings here:
https://www.att.com/esupport/article.html#!/wireless/KB424489
I had him add the ATT phone APN and still no 4G. Ive always used NXTGENPHONE and gotten 4G
Related
Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
You must call
Hi,
I had a similar problem with my Ipad 4G but i found the solution. You must call bell at *611 and get thru to tech support! Once you are thru tell them that you have an LTE capable phone and get them to add LTE Provisioning to your account. After they do that restart your phone and LTE should work. (It may take a while to connect to the LTE network)
LumiaBell said:
Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
Click to expand...
Click to collapse
Bell LTE is crap. Alot of areas marked on the coverage map for LTE dont work. Travel around the city and see if it works in other areas. For example, Keele and Steeles area in Toronto (not sure where you are) is LTE and I get my LTE signal there. If you still dont then try the above post.
Similar situation here with Telus sim. I get LTE but much more often phone sticks to 4G. In most cases i see only one bar signal. There however have been places where I get 2 or even 3 bars (woodbine and hwy7) only once I have seen 5 full bars of LTE - in the Weston Rd & HWY7 area.
I haven't called Telus about provisioning, all I did is to swap my SIM for a V3 LTE one.
What website did you use to unlock your Rogers Lumia? Thanks.
KQ17 said:
What website did you use to unlock your Rogers Lumia? Thanks.
Click to expand...
Click to collapse
Cellunlocker.net.
Sent from my DROID2 Global using Tapatalk 2
They weren't able to unlock mine :/
KQ17 said:
They weren't able to unlock mine :/
Click to expand...
Click to collapse
Was yours Rogers too or AT&T?
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Did you get the LTE provisioning?
pistol44 said:
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Click to expand...
Click to collapse
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
I haven't called them for any provisioning. I get LTE on the Lumia but seldom and almost always 1 bar only. Interestingly the same sim placed in unlocked Sierra Wireless AC754, LTE holds consistently. Still 1 bar, but stays.
Sent from my XT860 using Tapatalk 2
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
She probably did something!
pistol44 said:
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
Click to expand...
Click to collapse
I would not be surprised if she did something. It usually takes 16 to 25 hours for a provisioning profile to start working. Sometime they do call it something else.
I should also mention since then I've been getting LTE to show up about 75% of the time or more now. Sometimes it goes back to 4G and then I do a soft reset and it goes back to LTE in a few min. Not sure why but that fixes it.
First, let me say that I may have set this up wrong, so any advice is appreciated.
I purchase the ST GS2 (I777) att model (running 2.3.6 on UDLG1 build) which comes with a ST sim before I discovered the T989 for cheaper. Got the T989 and unlocked it using info here. Took the ST sim from the I777, put it in the T989 and configured APN using the same APN info from the I777 (wap.tracfone - different than APN for ST BYOD sim).
The swap and I777 APN settings worked for calls, text, mms and data at first I thought. But I noticed that data is slow and intermittent. The T989 shows the 3g icon but when I run speedtest I get either a network 7kps down/999kps up or network connection issues. If I take the sim out and put back in the I777, I get 5-6Mps down and 1.0-1.5Mps up and the H+ icon.
The T989 is on 4.0.4 running stock build IMM76D.UVLH1 and the radio is T989UVLE1 (for unlock). So I flashed different radios but not any real difference. I also tried the LI and LH radios and the one for the Galaxy Note posted in radio sticky without different results.
I also tried the ST BOYD apn settings att.mvno and I get calls but no data. No help from ST customer service as they only support buying the separate sim card. I don't have one or else I would have tried it. Just wanted to try phone out before getting sim card. I wouldn't want this same data issue if I bought the ST sim separately.
And ATT works better in my area for coverage than TM before anyone suggests getting the TM sim.
Any advice? Thanks in advance.
Just to make sure it was not just that one T989 phone I have. I tried it on another T989 today and same exact issue. I beleive the T989 has the radio for HSPA+ on ATT. Perhaps that band of not enabled in the rom. Could it be a sim card issue - not sure how that effects it?
OK. I think I answered by own questions by reading HoFo thread #1781748 (can't post link). There the OP posted that they deleted the proxy and then got faster speeds. Worked for me too. Now getting 5mbps down and 1 mbps up.
The phone icon says 3g, but I assume that is because it is a TM phone and the icons related to the band that TM uses for 4g, not Att.
I suppose I can live with the icon saying 3g but with H+ speeds. Not trying to start an argument over the fact that H+ is nto 4g or really just turbo 3g. Just glad I got my speeds up.
Had similar issue with my T989 .. Thanks a ton
I have a att note 2 with a go phone sim card in it. I get hsdpa+ but can not get lte. When the sim card was bought it was used in a vzw note 2 would that effect it cause the vzw note 2 imei number was used to activate the sim. All the ready I have done someone said somewhere that the sim is probably not provisioned for lte. Well the point im getting at is I need help in trying to get lte and I know where im at there is lte cause my Co workers are currently on lte.
Sent from my SAMSUNG-SGH-I317 using Tapatalk
H+ is LTE. Check the phone status >> mobile network type and you will see you are connected to fastest available network.
mjohnson4580 said:
I have a att note 2 with a go phone sim card in it. I get hsdpa+ but can not get lte. When the sim card was bought it was used in a vzw note 2 would that effect it cause the vzw note 2 imei number was used to activate the sim. All the ready I have done someone said somewhere that the sim is probably not provisioned for lte. Well the point im getting at is I need help in trying to get lte and I know where im at there is lte cause my Co workers are currently on lte.
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
If you are on a go-phone plan I would be very careful using mobile data. My wife doesn't use her phone much so she has a go-phone plan. I experimented with it some and a couple of apps got updated via mobile and it ate her $$ up in a hurry -- something to the tune of $17 in just a couple of minutes.
Then again there are a couple of different go-phone plans so this might not be the case for yours.
rangercaptain said:
H+ is LTE. Check the phone status >> mobile network type and you will see you are connected to fastest available network.
Click to expand...
Click to collapse
Sorry but h+ is not lte. And according to documents on att.com and other varies websites you can connect to lte with this phone on go phone plans
It is LTE if the rom doesn't have an LTE icon.
And how do you know you are in an LTE area? I'm in a large California city, and I almost never see the LTE icon.
HSPA+ is considered "4G" by ATT, but it is not 4G LTE.
AT&T 4g icon... yaya
At&t stock roms will show 4g icon in the status bar for both HSPA+ and LTE. This is where the confusion starts yay AT&T.
To check to see if you are on LTE I would go to settings / about phone / Status and check the mobile network type. I think this will give you a better indication of the network you are on.
An information app similar to https://play.google.com/store/apps/details?id=gdip.android.network may also help.
If you are still not getting LTE with your at&t go phone I would start by checking your apn settings.
I have used a few of at&t mvno's I have had straight talk, at&t-go, and currently prefer(and use) AIO wireless (now re-branded to Cricket). All of at&t mvno's don't even require you to unlock your carrier you can use any at&t phone on their networks.
I hope this clears things up a bit.
I've checked apn settings they are what it should be and in the settings menu it reads hspa+. And where I live and work both have lte. Gettysburg pa is where I live and I work in baltimore,md and people I know all have lte. I called customer service and they could see I was in a lte area and only receiving hspa+. They have a trouble ticket in. I know the icon in the notification bar always shows 4g thats why Ilike to always go off setting/about. Thank you for your help
Sent from my SAMSUNG-SGH-I317 using Tapatalk
you need a new sim, you can get LTE with at&t prepaid but if you have an older sim,it wont work. i had a note 1 on postpaid and was only getting h+ until i went to the at&t store and got a newer sim.
some people will try to say there is no lte on at&t prepaid,there is.
Joshua79 said:
At&t stock roms will show 4g icon in the status bar for both HSPA+ and LTE. This is where the confusion starts yay AT&T.
To check to see if you are on LTE I would go to settings / about phone / Status and check the mobile network type. I think this will give you a better indication of the network you are on.
An information app similar to https://play.google.com/store/apps/details?id=gdip.android.network may also help.
If you are still not getting LTE with your at&t go phone I would start by checking your apn settings.
I have used a few of at&t mvno's I have had straight talk, at&t-go, and currently prefer(and use) AIO wireless (now re-branded to Cricket). All of at&t mvno's don't even require you to unlock your carrier you can use any at&t phone on their networks.
I hope this clears things up a bit.
Click to expand...
Click to collapse
My ATT Note 2 has a 4G icon and a 4G LTE icon...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
I agree with getting a new sim. Go to a corporate/retail store not a dealer/franchise store, as the corporate will give you a new reprovisioned sim and the dealer will say it won't matter, or charge you.
I just saw the LTE icon for the first time, but I am far away from my home now.
I currently am using my unlocked tmobile S6 edge on AT&T and was curious I am not getting an lte signal icon on my phone just showing 4G. Could someone confirm they are getting an lte symbol icon to show or will the symbol just show 4G on my tmobile even if it's on att lte? If someone is getting a lte icon to show could you tell me your apn settings that you are using? Thanks!
If you havent had lte before on at&t, you might need to get your account updated to use lte. Call at&t and try to have them provision your account for lte. The first rep i talked to said they cant provision for lte because i dont have an at&t phone so you might need to try another rep. I'm using the default setting for nxtgenfone and see the lte icon.
Sent from my SM-G925T
As above, you need to call. However, I was lead 20 different ways before getting it fixed. Basically, the IMEI forthe Tmo version is identified as a phone with no LTE in their system. So, you don't get LTE signal when using the nextgenphone APN. You actually won't get any data. However, if you switch it to the phone APN, you will get 4G. You can verify this by moving your sim into another LTE capable phone and it does the same.
When I spoke to the rep, she said she wasn't able to enable the LTE plan based on the IMEI. I had to give her the IMEI of my Nexus 6, which allowed them to select the proper plan. Once that was done, I put the SIM back in the Edge, selected the nextgenphone APN, and now I have LTE.
So I bought a Verizon Note 4 (Verizon sim from previous owner installed) and a Gear S from a person off craigslist for $400 total. I have not activated Verizon service yet, only using on WiFi for right now. The phone has been updated to the latest BOG5 firmware from Verizon, so looks like no root for me as well ... Anyways...
...Is it normal for the phone to show 4G and a signal for about 30 seconds after powering on, then have no signal or LTE? Again, I have not activated the phone on Verizon yet, so keep that in mind.
I have checked the APN, and it seems I can't change or edit the Verizon APN. It is greyed out. It also seems it's incorrect. I'm wondering if this is why I get no signal at all.
Anybody have any ideas? I tried putting my metro PCS sim in it as well, and same result, no signal or LTE icon. Even added the correct APN for metro PCS and still nothing.
I also have a Verizon Samsung S6 Edge Plus that is not activated yet either, with a Verizon sim installed and it shows 4G and signal. Also, I can put my metro PCS in the Edge Plus and it works perfectly, without changing or doing anything.
Anyone have any idea as to why the Note 4 isn't working?