Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Anyone else have any wificalling issues?
My issue is more on loosing connection to the server while the phone is in asleep. the wifi connection is not lost just the connection to the server is lost and then my battery gets lost on locating connection.any ideas on that ?
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
word for word same issues im having, also 2 different routers.:crying:
Although I am not certain if this problem exited before rooting and flashing my phone, my WiFi Calling has not been working. I can place the call, but I cannot hear it ring or hear anything when calling. I can receive calls, but once I answer, I cannot hear anything. I am able to receive text messages normally.
I have resorted to switching to the cellular preferred only option. I hope there will be a remedy for this issue.
I'm on the FreeGS3 R3 rom with stock kernal.
d0gan said:
Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
justice26 said:
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
I am running Whitehawks STOCK TVALUEM999 ROM with none of these issues. I am only on wifi as thats all I have available and I do not have an issues. It's possible that the removal of all the T-Mobile Bloatware, or some Mods done could be causing this. I have great battery life on that ROM and everything works fine. I am excited about this ROM, but am waiting to see another release come out and see how that works. ALSO, get ROM Manager, update to the newest CWM and try a data/dalvick cache, factory reset and install from zip from internal SD. Let me know how that works out
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
rowan fire said:
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
Click to expand...
Click to collapse
I am not sure if what to tell you, but I am in Afghanistan with the Samsung GS3 rooted, and I do not have a single issue with call quality with some of the crapiest internet connections you can ask for.. No echo, no dropped calls. Your internet connection quality can make a difference, when you make phone calls, any downloads going on can hinder the quality, also the type of router u have makes a difference. A wireless N router with 300MBS per second would be ideal...
It doesnt matter if your are using Touchwiz, the rom you are using matters, no other threads are stating this issue. I suggest you try another rom like redruM cause he just released a new update today, or Whitehaws STOCK. It performs great and has CIQ removed, zipalign on boot, some T-Mobile bloat removed, no force closes on any apps and good battery.. It doesn't have the crazy scripts and 4 in 1 reboot, however, if u dont care about that and you want stable and root, its a good option
According to T-Mobile technical support, they have escalated the issue of wifi-calling and wifi connectivity issues to Samsung and supposedly there is a team working on this. Supposedly they will be doing an over the air update.
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
No wi-fi calling
MMakoto said:
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
Click to expand...
Click to collapse
TMo - GS3
My phone is and has not ever been Rooted. I'm having the same issue that when wi-fi calling is active, if I receive a call, the caller cannot hear me, and then the app. hangs for a minute when I hit end or the caller hangs up. I tried it on a couple networks. I thought I was able to make wi-fi calls, but that seems to not work all the time, either.
I believe this is the first TMo ICS phone, right? I had a 4.0.3 custom (Passion) ROM on my Vibrant (GS1), but since there wasn't ICS TMo phone, there was no wi-fi calling app. on it.
I called T-Mo support and told them I found this thread with other users with the same problem, but they didn't say anything was in the works. Samsung support gave me their usual answer, of doing a factory reset, reinstalling and reconfiguring everything (yeah right).
I get the hang sometimes and I also get the problem of people not being able to hear me when I pick up. Annoying. I got rid of my amaze after the ICS update because it screwed up wifi calling(delay in voice 5-10sec). Piss poor. Wish it worked better because I don't get a cell signal in my house.
To get rid of the voice echo - disable the noise cancelation during a phone call in the in call menu. The noise cancelation uses two mics but unfortunately picks up the noise of the speaker as well, causing the echo effect.
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
jknakes said:
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
Click to expand...
Click to collapse
You have to have them add the free WiFi calling feature to your plan and then they don't count. Just tell them you want your minutes on wifi to be free. There is no extra charge after they add that code.
Sent from my SGH-T999 using xda app-developers app
I'm having the same issue, wifi calling does not work. No one on the other end when I answer incoming calls. Can't connect out.
For me it works sometimes and sometimes it doesn't I just turn it off, I use 200 minutes so far this month and today is the last day so I'm good with 500 minutes plan
Sent from my SGH-T999 using Tapatalk 2
Did any of you with the wifi calling problem install Skype? My first phone had the problem of no one hearing me and freezing when hanging up. I ended up returning it to Tmobile for another phone.
Right before I returned the old phone I did some testing. I flashed it back to stock and it didn't fix the problem, but when I wiped the data and cache in download mode, it seemed to help with the wifi calling, not sure how consistent it worked, but at least for the first call I can hear them and vice versa.
So I'm thinking something I installed may have played a factor, and right now my suspicion is that it's skype. I haven't installed it on my new phone since I don't want to screw the wifi calling on there.
I upgraded to the Galaxy S III from the Vibrant. I had no problems with my Vibrant making or receiving WiFi calls on the secured WiFi networks at home and at the office. However, I am having serious problems with WiFi calling on the S III.
I can make calls (most of the time) and can send and receive texts in WiFi but I cannot answer a call. The phone either does not ring and the call goes straight to voicemail or I hear the phone ring, answer the call and can hear the other party, but they cannot hear me.
I called tech support who had me do a factory reset. That worked briefly, but within 24 hours, I was back where I started. My 911 location situation is sorted, so that is not the problem. I am also close enough to the routers that I do not believe that is the problem either.
My first suspicion was a bad sim card but another co-worker of mine who also has an S III cannot answer WiFi calls in the office either. Now, I suspect some network security issue is causing the problem on both networks I regularly use, but do not understand why considering my Vibrant had no problems at all.
I, too, cannot hear the other party when answering on Wi-Fi. It worked fine at first but now it doesn't. Anyone know of a fix?
Sent from my T-Mobile Samsung Galaxy S3 16gb Pebble Blue running Stock ROM
tiisai44 said:
I, too, cannot hear the other party when answering on Wi-Fi. It worked fine at first but now it doesn't. Anyone know of a fix?
Sent from my T-Mobile Samsung Galaxy S3 16gb Pebble Blue running Stock ROM
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Click to collapse
The other thing that happens when people call me is that the phone will ring once and then go to a busy signal.
I went to a T Mobile store and replaced the sim card. They also made some test calls to my phone without success. I also upgraded the firmware on my home wireless router. In the end, nothing worked and Tech Support is sending me a replacement phone.
My replacement phone arrived and it initially did not work either. After several hours of experimenting and getting results that weren't always easy to duplicate I have reached the following conclusions:
1. There was indeed something wrong with the original phone.
2. Both phones could answer WiFi calls straight out of the box, but as soon as I altered the Setup or downloaded apps, they wouldn't.
3. I strongly suspect that either the power saving settings or the voice cmd for apps settings are incompatible with receiving WiFi calls. I could not determine that any individual app caused a conflict. When I ran into troubles with the replacement phone, I could restart it and get it to work after altering the phone's settings. I never could get the original phone to do so, however.
4. WiFi calling is still wonkier than it should be compared to my Vibrant. I am still getting calls that go straight into voice mail without the phone ringing, or the caller will hear my phone ring once or twice before it goes to a fast busy signal. I at least feel comfortable that if I hear the phone ring I can answer it, where I couldn't do so before.
Hey All,
So, I'm having a weird issue with my T-989. I get intermittent audio loss upon making and receiving calls. Refer to the following examples:
Call comes in; I swipe to answer..."Hello...Hello...Hello....-__-" I can not hear the person on the other end of the call and they are un able to hear me. I've asked countless people that call me on a daily basis on their experience when this happens. They say the call connects but no audio; they then get confused and hang up if I don't end the call my self. Normally I'm the one that ends the call now and I'll call back....sometimes I hear ringing and I know that it'll work ok.
Sometimes, the call log counter starts....but I hear no ringing, HOWEVER the person I'm calling is actually being called and tries to answer the phone...but because I don't hear the ringing...I don't even realize that the phone has established a connection.
Sometimes....everything works fine. I'll answer the phone and it'll work like a charm or I'll make a call and it'll work like a charm. Two hours later...same weird issue.
I wanted to know if people had similar problems.
It's getting increasingly annoying at this point. At first I thought maybe it was my service. Then I thought it was my ROM / Radio. Honestly, I know people who have the same service and plan as me.
Phone is running P.A.C 22.0.1
This issue happened on older versions of which I completed wiped and re installed newer versions of P.A.C; it happened on AOKP; happened on Paranoid Android.....
I'm guessing the only thing I haven't tried changing is the Radio that comes with each ROM.
I am on the T-Mobile Pre Paid Unlimited Talk / Text w/ 500mb Data plan. [I work in data centers, unlimited INTERWEBS!]
Anyone else have similar symptoms? I'll be getting the S4 soon, but I wanted to resolve this issue before hand because I'll be giving it to a friend.
Thanks in advance for any help! :victory::highfive:
I have been living that same issue for months, between several ROMs and kernels and radios. Ive learned to use this process......answer call, wait 3 seconds, then saying "hello". I know, its silly.
I have noticed its seems worse when answering calls from others running aosp (cm10)roms.
I've have not tried any touchwiz ROMs
Sent from my cm_tenderloin using xda premium
Waiting 3 seconds and then saying hello works? For me the issue happens when placing calls as well. I installed the newest P.A.C last night when I posted the OP, so far no problems. I'll update again if I have any issues moving forward.
What radio are you using?
Now - UVMC6
As I said, as of yet, I haven't had any issues. Let's see over the next couple of days....
I've had the phone for over a month now, and I've been noticing some weird issues with phone calls across different versions.
I have two issues at the moment:
A call is always starting with the speakerphone on. Even when the speakerphone button indicates it is off. Turning speakerphone "on" and off again will send the audio to the earphone piece.
Conference calling does not work. I get a message about the conferencing failing.
I don't use conferencing a lot, but I was surprised to find such a basic feature broken. This happened on both 8.1 DP2 and 8.1 final. 8.1 DP2 did not have the issue with the speakerphone being on when placing a call.
I actually did a full wipe of the phone after being on DP2 (by removing the phone from the beta program) and then sideloaded the 8.1 update from 8.0 .
This on top of ALL calls coming up as 'HD' when calling non-Tmobile numbers.
Maybe I should be running a T-Mobile specific version of software. This is a Verizon Pixel 2 XL.
Anyone else have issues?
havanahjoe said:
I've had the phone for over a month now, and I've been noticing some weird issues with phone calls across different versions.
I have two issues at the moment:
A call is always starting with the speakerphone on. Even when the speakerphone button indicates it is off. Turning speakerphone "on" and off again will send the audio to the earphone piece.
Conference calling does not work. I get a message about the conferencing failing.
I don't use conferencing a lot, but I was surprised to find such a basic feature broken. This happened on both 8.1 DP2 and 8.1 final. 8.1 DP2 did not have the issue with the speakerphone being on when placing a call.
I actually did a full wipe of the phone after being on DP2 (by removing the phone from the beta program) and then sideloaded the 8.1 update from 8.0 .
This on top of ALL calls coming up as 'HD' when calling non-Tmobile numbers.
Maybe I should be running a T-Mobile specific version of software. This is a Verizon Pixel 2 XL.
Anyone else have issues?
Click to expand...
Click to collapse
I'm on Project Fi and the few times I've used conference calls it has worked. I haven't paid attention to which network I was using at the time though. I tried it just now while I'm connected to US Cellular and it worked. I can try it on T-Mobile when I get home. Don't have service with them here at work. I had the speakerphone issue that you described happen once. I just wrote it off as a fluke. I was on DP2 at the time. I've been on 8.1 stable for about 24 hours now and haven't had any issues with it.
murphyjasonc said:
I'm on Project Fi and the few times I've used conference calls it has worked. I haven't paid attention to which network I was using at the time though. I tried it just now while I'm connected to US Cellular and it worked. I can try it on T-Mobile when I get home. Don't have service with them here at work. I had the speakerphone issue that you described happen once. I just wrote it off as a fluke. I was on DP2 at the time. I've been on 8.1 stable for about 24 hours now and haven't had any issues with it.
Click to expand...
Click to collapse
Is your Pixel a Verizon version?
I rebooted my phone and the Speakerphone issue went away. So it might be a bug that gets triggered by something but cleared with a reboot.
The conferencing does not work after rebooting, unfortunately.
havanahjoe said:
Is your Pixel a Verizon version?
I rebooted my phone and the Speakerphone issue went away. So it might be a bug that gets triggered by something but cleared with a reboot.
The conferencing does not work after rebooting, unfortunately.
Click to expand...
Click to collapse
I have the Google Version.
murphyjasonc said:
I have the Google Version.
Click to expand...
Click to collapse
Thanks. I ended up with a Verizon version, because I wanted the Panda sooner than when Google would ship
Most likely, my issue is related to this, but it shouldn't be. Even though it's a Verizon version, it has never been used on Verizon and has been factory reset several times.
A Phone app update was just installed, but no changes to my issues.
Do you get the HD icon on all your calls?
havanahjoe said:
Thanks. I ended up with a Verizon version, because I wanted the Panda sooner than when Google would ship
Most likely, my issue is related to this, but it shouldn't be. Even though it's a Verizon version, it has never been used on Verizon and has been factory reset several times.
A Phone app update was just installed, but no changes to my issues.
Do you get the HD icon on all your calls?
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Click to collapse
The HD icon is a feature. It only means that you are using VOLTE. This will be enabled when you and whoever you call are both using it regardless if they are on The Mobile or not. Sprint and US Cellular doesn't support this but when I'm on T Mobile it is enabled for me also.
murphyjasonc said:
The HD icon is a feature. It only means that you are using VOLTE. This will be enabled when you and whoever you call are both using it regardless if they are on The Mobile or not. Sprint and US Cellular doesn't support this but when I'm on T Mobile it is enabled for me also.
Click to expand...
Click to collapse
This is not the way things worked on any of my other phones. HD is supposed to indicate the use of the wideband codec in a phone call. Usually this only happens between two T-Mobile customers (other carriers that support this and offer the feature to the subscriber will do the same), and is not restricted to VoLTE in all implementations. Calls to land lines or 800 numbers have never been marked as HD on phones I've used on T-Mobile over the past 8 years.
If you are seeing the HD icon on all your calls when on T-Mobile, but not the other carriers, then the 2 XL is not labeling calls properly. This sounds like a hardware/firmware bug (most likely radio firmware) since my previous Pixel XL behaved properly.
In the end, it's cosmetic, because when I call other T-Mobile users with HD Capable phones, I can tell the call is using wideband vs the more compressed codec.
Hi, all.
Experiencing an issue that is getting seemingly worse by the day.
Pixel 2 XL, stock, up to date, using stock Messages app: MMS (usually in context of group messages) are randomly not coming through. At times, I see a prompt to 'download' the message, which will fail....other times, I don't get them at all (I know this b/c my wife and I will be on the same group convo and I won't see half of what she does). Mostly not getting messages from iPhone users, regardless of carrier.
There's a thread in the AT&T community about it....and I've tried it all. Manually inputting the APN info, resetting network/bluetooth/wifi, turning off enhanced LTE, restarts, resets, wifi on/off....nothing helps at all.
The issue started a few weeks ago, and there seems to be an increasing number of AT&T users experiencing this. I strongly doubt it's a hardware issue with the Pixel....and neither Google nor AT&T are acknowledging an issue.
I feel pretty strongly that it's an AT&T issue....
Is anyone experiencing this, too? Or, does anyone have a workaround they can suggest?
Would appreciate any and all insight/input.
Thanks!!
I'm experiencing this as well. I'm sure it's an att issue. The only solution I've found is to disable enhanced 4g LTE but this is unacceptable
After days of troubleshooting it looks like the solution for me was to get a replacement sim card. MMS now works. Hopefully this works for anybody else having this issue.
I have been experiencing the same issue for about 2 weeks. I also tried all of the above with no resolution. Finally yesterday Google Support acknowledged there is a known issue with AT&T. Their solution...they are sending me a replacement Pixel 2 XL. Not the best solution in my opinion and if the issue really is the SIM card it means even with a replacement phone the issue may continue. Guess I'll have to wait and see. Finger crossed!