Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Anyone else have any wificalling issues?
My issue is more on loosing connection to the server while the phone is in asleep. the wifi connection is not lost just the connection to the server is lost and then my battery gets lost on locating connection.any ideas on that ?
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
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Click to collapse
word for word same issues im having, also 2 different routers.:crying:
Although I am not certain if this problem exited before rooting and flashing my phone, my WiFi Calling has not been working. I can place the call, but I cannot hear it ring or hear anything when calling. I can receive calls, but once I answer, I cannot hear anything. I am able to receive text messages normally.
I have resorted to switching to the cellular preferred only option. I hope there will be a remedy for this issue.
I'm on the FreeGS3 R3 rom with stock kernal.
d0gan said:
Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
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Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
justice26 said:
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
I am running Whitehawks STOCK TVALUEM999 ROM with none of these issues. I am only on wifi as thats all I have available and I do not have an issues. It's possible that the removal of all the T-Mobile Bloatware, or some Mods done could be causing this. I have great battery life on that ROM and everything works fine. I am excited about this ROM, but am waiting to see another release come out and see how that works. ALSO, get ROM Manager, update to the newest CWM and try a data/dalvick cache, factory reset and install from zip from internal SD. Let me know how that works out
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
rowan fire said:
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
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I am not sure if what to tell you, but I am in Afghanistan with the Samsung GS3 rooted, and I do not have a single issue with call quality with some of the crapiest internet connections you can ask for.. No echo, no dropped calls. Your internet connection quality can make a difference, when you make phone calls, any downloads going on can hinder the quality, also the type of router u have makes a difference. A wireless N router with 300MBS per second would be ideal...
It doesnt matter if your are using Touchwiz, the rom you are using matters, no other threads are stating this issue. I suggest you try another rom like redruM cause he just released a new update today, or Whitehaws STOCK. It performs great and has CIQ removed, zipalign on boot, some T-Mobile bloat removed, no force closes on any apps and good battery.. It doesn't have the crazy scripts and 4 in 1 reboot, however, if u dont care about that and you want stable and root, its a good option
According to T-Mobile technical support, they have escalated the issue of wifi-calling and wifi connectivity issues to Samsung and supposedly there is a team working on this. Supposedly they will be doing an over the air update.
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
No wi-fi calling
MMakoto said:
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
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TMo - GS3
My phone is and has not ever been Rooted. I'm having the same issue that when wi-fi calling is active, if I receive a call, the caller cannot hear me, and then the app. hangs for a minute when I hit end or the caller hangs up. I tried it on a couple networks. I thought I was able to make wi-fi calls, but that seems to not work all the time, either.
I believe this is the first TMo ICS phone, right? I had a 4.0.3 custom (Passion) ROM on my Vibrant (GS1), but since there wasn't ICS TMo phone, there was no wi-fi calling app. on it.
I called T-Mo support and told them I found this thread with other users with the same problem, but they didn't say anything was in the works. Samsung support gave me their usual answer, of doing a factory reset, reinstalling and reconfiguring everything (yeah right).
I get the hang sometimes and I also get the problem of people not being able to hear me when I pick up. Annoying. I got rid of my amaze after the ICS update because it screwed up wifi calling(delay in voice 5-10sec). Piss poor. Wish it worked better because I don't get a cell signal in my house.
To get rid of the voice echo - disable the noise cancelation during a phone call in the in call menu. The noise cancelation uses two mics but unfortunately picks up the noise of the speaker as well, causing the echo effect.
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
jknakes said:
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
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You have to have them add the free WiFi calling feature to your plan and then they don't count. Just tell them you want your minutes on wifi to be free. There is no extra charge after they add that code.
Sent from my SGH-T999 using xda app-developers app
I'm having the same issue, wifi calling does not work. No one on the other end when I answer incoming calls. Can't connect out.
For me it works sometimes and sometimes it doesn't I just turn it off, I use 200 minutes so far this month and today is the last day so I'm good with 500 minutes plan
Sent from my SGH-T999 using Tapatalk 2
Did any of you with the wifi calling problem install Skype? My first phone had the problem of no one hearing me and freezing when hanging up. I ended up returning it to Tmobile for another phone.
Right before I returned the old phone I did some testing. I flashed it back to stock and it didn't fix the problem, but when I wiped the data and cache in download mode, it seemed to help with the wifi calling, not sure how consistent it worked, but at least for the first call I can hear them and vice versa.
So I'm thinking something I installed may have played a factor, and right now my suspicion is that it's skype. I haven't installed it on my new phone since I don't want to screw the wifi calling on there.
Myself and three others are experiencing the same issues with our GS3's and was wondering if anyone else has had these issues.
1. When trying to place a call most times it tries to dial then hangs up and goes to the lock screen.
2. When #1 does not happen it take 3-4 times of retying the number before actually ringing. Tried from different towers same thing
3. The keyboard does not keep up with the typing it often takes a while for it to work
4. When tethering with paid subscription and I try to place a call the data stops working.
Anyone else have these issues?
94loranger said:
Myself and three others are experiencing the same issues with our GS3's and was wondering if anyone else has had these issues.
1. When trying to place a call most times it tries to dial then hangs up and goes to the lock screen.
2. When #1 does not happen it take 3-4 times of retying the number before actually ringing. Tried from different towers same thing
3. The keyboard does not keep up with the typing it often takes a while for it to work
4. When tethering with paid subscription and I try to place a call the data stops working.
Anyone else have these issues?
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Very interesting that you bring this up. I recently have been suffering from the following:
1.) When trying to place a call it tries to dial and hangs up. I usually have to try 3 times before I can get the call to go through or have to soft reset
2.) A LOT of my friends have told me that when they try and call me it will only go through about half of the time. Sometimes the get "The ATT customer is unavailable", other times it will just beep at them, and finally it will go through but not ring on my phone.
3.) Same keyboard issue. I found that if I turned off all the auto correct and predictive text that it helped, but I will still get a lag issue once in a while.
Comments- I thought it was just my original GS3 that was starting to crap out so I did a warranty exchange, and the same symptoms keep happening. I also got a new SIM card, but that has not helped out either. One AT&T Tech rep told me there were major tower issues in my area, but then another I spoke to said there were none.
Now I dont know if I should ask for a new GS3, go to a different phone or what.
Yup. My keyboard freezes up once in a while, also I get " unfortunately music player has stopped" while connected through bluetooth. I usually just re open music player and it works fine.
Sent from my SGH-I747M using xda app-developers app
Yeah, we all have the same issue when people try to call us and they get "The ATT customer is unavailable". Also one more thing I forgot to mention is that I sometimes try to call a number and get a pop up that says Emergency Calls only.
Not sure what to do at this point but getting very frustrating.
I've definitely had the keyboard lag pop up. Only solution I've found is to turn off the phone and back on. It seems to do OK for a few days then at least.
just got back from an ATT store. A girl there confirmed that its related to the JB update for the GS3 and for the Note 2. She has the Note 2 and said its much better than the issues with the GS3 but it still has inbound and outbound calling issues. It has to do with how the phone (maybe modem related) switches from LTE to 4g.
Customer service offered to send me a Note 2 for $100 and let me keep my GS3. I might do that and sell which ever I dont like better.
Yeah I went to the ATT store as well and was told that this is a known issue and that Samsung is working on a fix but there is no ETA. Wish they offered me a Note 2 for $100.
94loranger said:
Yeah I went to the ATT store as well and was told that this is a known issue and that Samsung is working on a fix but there is no ETA. Wish they offered me a Note 2 for $100.
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Click to collapse
doesnt help much since the note 2 has the same issue.
iceman4357 said:
just got back from an ATT store. A girl there confirmed that its related to the JB update for the GS3 and for the Note 2. She has the Note 2 and said its much better than the issues with the GS3 but it still has inbound and outbound calling issues. It has to do with how the phone (maybe modem related) switches from LTE to 4g.
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It seems that the switching between LTE and 4G due to a call is causing multiple issues. From what I have seen issues extend not just to these problems but also random battery plummets for some. The "switch" somehow does not work correctly hardware wise for some phones. Under JB it seems to break at times for receiving and making phone calls. I hope they find a way to make LTE work as a voice line as well and update accordingly so the switch does not have to occur.
Hello there. I have a major problem which is makeing me consider going back to stock. When someone calls me or I call someone the call connects but I cannot hear the person on the line and they cannot hear me. I do not have this problem when I use Csipsimple to make voip calls. Its only when I use the actuall line. I am useing P.A.Cman True All in 1 ROM with the UVLI1 radio. Can someone please help me. This is a major game breaking feature. I have tried two differnt roms and a differnt radio. It will work intermittently for a bit but then stop. Some times a reboot will work. Some times it wont. Please help before I buy a different phone
I've had that issue before and its annoying. ROM related or maybe just how u flashed it. I would reflash with a clean wipe if u insist on sticking with that ROM. If not then I would recommend using slim star 2.2 ROM. That I can guarantee will not have this problem. If perhaps u still do however, then I would have to say you have a bigger problem....hardware even perhaps....but I highly doubt it...
So yeah try slimstar2.2 just to troubleshoot then go back if you want and ull see if its just the ROM. I'm not advocating slimstar over PAC allinone I'm just picking it cuz its what I have now and I can confirm u won't have that issue. Good luck
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Had this problem on most Roms with a bunch of different radios. Thought it might be a hardware problem. I flashed the new UVLI4 and not only am I receiving calls where I never received them before but I'm not getting my 2 phone calls a day with no one on the other end. Only about 4 days into it, but no empty phone calls yet. Actually took me 2 days to realize it, kinda nice.
I've had a similar problem intermittently on several ROMs. My first suggestion is to reflash the radio - often this will fix the issue. If that doesn't work, you can contact tmo customer service and have them reset your phone on the network by "purging your HLR or BLR on the network (source: http://forum.xda-developers.com/showthread.php?p=35585027), That's worked for me also. hope that helps.
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
meshflesh said:
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
Click to expand...
Click to collapse
I had this happen with my rom. It was so strange. In my case it would let me dial three numbers then I could dial no more. Couldn't recieve or make a call.. I did however fix the situation with flashing the rom again. Haven't had any trouble since. In your case somehow your radio might have gotten changed. You might look into what the radio was before the rom and possibly download that radio again. Or you can try basic ics radios and see if any work for you. You have nothing to loose by trying. You can get the radios here on xda. On my last device a similar thing happened to me and I had to flash a new radio. It did restore my abilities. Its worth a try. It could be what's going on with your device. It certainly wont hurt to try. I wish you the best and do hope this helps you.
Happens to me occasionally, reboot fixes it.
Sent from my SGH-M919 using XDA Premium 4 mobile app
I had something similar happen to me with a AOSP rom. On Thursday I started having trouble with dropped calls and then yesterday it got worse and I was unable to make or receive calls at all. Right after dialing the phone would beep and the call would end. Data and SMS was fine.
After multiple reboots and a good amount of time it started working again. I'm not convinced I did anything to fix it. After reading about your problems I wonder if the cause was on the tmobile side.