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I'm trying to charge the phone with included charger, and time adfter time (pretty often) nothing happens when I plug it in. Sometimes rebooting the phone helps. Charger works perfectly with my other phones, and other chargers work with my pixel.
Why is that?
This exact same issue just happened to me and I can not figure out why this is happening... Unfortunately I definitely think it's a flaw on Google's end. I cannot get my oem charger too work with my Pixel XL even after reboot, letting the battery die yet the OEM will charge my G5. However the G5 brick with any usb (including pixel OEM cable only) will charge both my Pixel XL & G5 fine. It's the weirdest thing ever!!!!
Are you rooted or have made any system / ROM level changes?
I had an odd issue where my speakers would not work. I thought it was the phone but it was software related and a fresh factory image resolved the issue.
As the titles states, my phone doens't want to charge the first time I plug it to the original charger. It can stay for hours without charging 1%. I have to reboot and then it'll charge fine. I called google support and they told me it will be fixed in the next updates. Anyone else is having those problems? I just return it if it's just me.
I've had weirdness with charging for sure. Seemingly mostly with the charger that came with it. Mine will say "5 minutes until charged," but I'll be at like 86%. If I unplug and let it settle for a second, it will go back to 84% or whatever, then seems fine when I plug it back in again.
I've been using this Magqi charging dock and magnetic pad and it's been hit or miss. Sometimes just fine, other times won't charge at all. Wife is having the same problem. We both have a Pixel 2 XL.
Balino said:
As the titles states, my phone doens't want to charge the first time I plug it to the original charger. It can stay for hours without charging 1%. I have to reboot and then it'll charge fine. I called google support and they told me it will be fixed in the next updates. Anyone else is having those problems? I just return it if it's just me.
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Click to collapse
ok it happened to me before (you clicked something by mistake )
just go to settings -system- developer options -select usb configuration- charging
if this doesn't work
maybe it is something else
I didn't turn on nothing by mistake, it's just not charging. I did a factory reset and seems to work fine until now ( charged just one time ). I'll update the thread if it happens again. I think something was messed up during the November update. I hope it's just a software bug because it's really annoying to reboot the phone Everytime
It happened again after factory reset. It's quite annoying
I've had mine 4 days and it happened to me the first time this morning.
To fix it I turned the phone off, started charging whilst off and then turned back on. Luckily it was back to charging correctly.
I today I now have the slow charging issue (on the supplied charger)
I ran the battery down fully last night and put it on charge at 2 am.
When I left for work at 6:30 am the battery had only charged to 67%, that's 4.5 hours.
Given all the other posts concerning this subject it does not seem uncommon
Yeah just got my phone last night and its happening for me too. Will charge for a minute or two then stops. Going to try the charge while off deal mentioned above and see what happens.
It's quite annoying for me... I hope Google is going to fix this soon. Seems like a software bug
Here is what happens with me.
I have the stock charger with a 6.5' Cable Creations C to C cable.
Any charges that happen with my battery lower than 30%, I have to constantly watch it to make sure it's charging.
If not, I have to unplug and replug. This happens several times between 0-30%
After 30, it seems to pick up fine..
Edit: Forgot to mention, when below 30%, it stops charging because, I take the power off it and all the sudden, it loses 2-3%
Sent from my Pixel 2 XL
Not sure I've seen a situation where the supplied charger didn't charge the phone at all like some have mentioned, but it definitely seems a lot slower than the charging time for the Pixel XL. It's offset in a big way by the much improved battery life I guess, but it certainly doesn't feel like quick charge, at least by 2017 standards.
However when I use the charger that came with my Pixel C, It charges noticeably quicker. I know the Pixel C never sold in huge numbers, and I haven't run any comparison tests here, but has anyone else that owns one noticed better performance with its charger compared to the one that was bundled with their Pixel 2 XL?
SpaceGooner said:
Not sure I've seen a situation where the supplied charger didn't charge the phone at all like some have mentioned, but it definitely seems a lot slower than the charging time for the Pixel XL. It's offset in a big way by the much improved battery life I guess, but it certainly doesn't feel like quick charge, at least by 2017 standards.
However when I use the charger that came with my Pixel C, It charges noticeably quicker. I know the Pixel C never sold in huge numbers, and I haven't run any comparison tests here, but has anyone else that owns one noticed better performance with its charger compared to the one that was bundled with their Pixel 2 XL?
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Tried Nexus 5x stock charger and it didnt do anything. Not sure whats wrong with our chargers, my Pixel 2 XL always goes to 98%max maybe 99%. Another weird thing that happend. I decided to fully discharge my phone until it shut off for the first cycle(first day I got it to calibrate battery). When I plugged the OEM charger in it showed the symbol that it doesnt have enough power to turn on(needs to charge to 5% or whatever it is), waited 1 hr, 2 hrs same thing. Unplugged, plugged back in, hard reset, bootloader and nothing. Same symbol. Only way to get it back charging was to use a cheap USB A to C cable I got from walmart, plug that into my Nexus 6 charger base and it finally started charging...??? WTF
Same issue
Looks like this is an issue with the November security patch.
Same thing has happened to me on my Pixel 2 XL and i have three different official Type C wall chargers from google (6p, XL (1st gen) and they will not work, however it will work with the quick charge connector in my car (Type A to Type C).
Reviewing the internet other people have the same issue and all seem post November update. I did a factory reset etc to troubleshoot with no luck.
Only thing i have yet to attempt is enroll for the android beta program and force update to 8.1 to see if it resolves the issue.
i live in Dubai and i don't have official support from google nor am i able to contact them, if some one could kindly post an update if they have tried contacting google and got a confirmation that its a S/W issue.
Bump.
Sooo, I woke up last night and saw a message on my phone that said something like, your device is corrupt, etc. Now my phone will not charge... The phone seems fine otherwise, everything seems to work, no more errors or anything, but, two stock pixel 2 chargers and neither charge the phone. However, if I plug it into a computer, it charges. Anyone have any idea of what is going on? I've rebooted, cleared cache from apps (not from twrp though), nothing seems to help.
About my phone: April update, unlocked, rooted stock. The only things I'm running are substratum with the swift dark theme, pixel launcher mods for Virus icon pack, viper audio mod, adaway, greenify, things like that. Nothing major with the exception of the theme. I even disabled/uninstalled the theme and rebooted. The problem is still there. Unless I get this fixed ASAP, I guess I'm calling Google for a replacement...
Please help!
gettinwicked said:
Bump.
Sooo, I woke up last night and saw a message on my phone that said something like, your device is corrupt, etc. Now my phone will not charge... The phone seems fine otherwise, everything seems to work, no more errors or anything, but, two stock pixel 2 chargers and neither charge the phone. However, if I plug it into a computer, it charges. Anyone have any idea of what is going on? I've rebooted, cleared cache from apps (not from twrp though), nothing seems to help.
About my phone: April update, unlocked, rooted stock. The only things I'm running are substratum with the swift dark theme, pixel launcher mods for Virus icon pack, viper audio mod, adaway, greenify, things like that. Nothing major with the exception of the theme. I even disabled/uninstalled the theme and rebooted. The problem is still there. Unless I get this fixed ASAP, I guess I'm calling Google for a replacement...
Please help!
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Almost sounds like a hardware/port issue. About the only 2 things I could suggest is...1. Fastboot the factory image again with the -w flag removed. 2. Factory reset, which, as you know, bites because you have to set everything up again.
Badger50 said:
Almost sounds like a hardware/port issue. About the only 2 things I could suggest is...1. Fastboot the factory image again with the -w flag removed. 2. Factory reset, which, as you know, bites because you have to set everything up again.
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Ugh, I thought I might need to try one of those. I'll see what fastbooting the image does. Thanks!
Your description exactly matches my issue with a week old Pixel 2. It won't charge using OEM charger below 30% battery. I have to reset the phone, sometimes reboot works but not all the time. Even safe mode won't work done times. It's frustrating.
abuttino said:
Here is what happens with me.
I have the stock charger with a 6.5' Cable Creations C to C cable.
Any charges that happen with my battery lower than 30%, I have to constantly watch it to make sure it's charging.
If not, I have to unplug and replug. This happens several times between 0-30%
After 30, it seems to pick up fine..
Edit: Forgot to mention, when below 30%, it stops charging because, I take the power off it and all the sudden, it loses 2-3%
Sent from my Pixel 2 XL
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Click to collapse
I'm having charging issues that started when I installed Android P. At times when the phone is plugged in either to wall charger or car charger it indicates it's charging but actually isn't. Only solution I found was to reboot. I should note this only an Android P issue for me, Oreo didn't exhibit this problem. Battery percentage doesn't matter, it could be at 25% or 95% so I'm thinking my issue is just a P beta bug.
Anyone got a solution to this issue?
This happens every now and then, but my pixel sometimes will charge for say 2% then stop charging entirely until I replug the charger. This has been happening since the second day I got the phone and it doesn't happen too often. I'm just wondering if this is a known software issue or is this an issue with the charging brick? I really hope it's not a phone issue since I got a pretty good screen and don't want to RMA. I have also tried factory resetting the device, recalibrating the battery, tried different outlets
I have actually had this problem on my first xl, I've had to send it back after 3 months because sometimes i'd plug it in go back half hour later and noticed it's either not moved at all or charging slower than it should be, like you say doesn't happen often but it shouldn't do it, I've never owned a smartphone before that has exhibited these weird charging behaviours, had my replacement about a week, so far so good, but time will tell, if it does it again it's going back again.
I have the same issue
Sent from my Google Pixel 2 XL using XDA Labs
Just started an RMA, will let you guys know. New charger didn't change anything
AbootCanada said:
Just started an RMA, will let you guys know. New charger didn't change anything
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Yeah i tried my partner's pixel 2 charger and it was still the same
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
Edit:
About to go to bed, put Pixel3xl in google charger stand, it went black and restarted, now it bootlooped a few times, starts with clock at 12:00, get's NTP and changes to correct time. Gonna try to get some logcats again.
My failure was triggered by attaching the charger; Google Stand and google usb c charger now causing reboot, and bootloops until removed from charger.
radionerd said:
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
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Click to collapse
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
sliding_billy said:
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
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Click to collapse
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
radionerd said:
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
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Click to collapse
Gotcha. I was having this image of a Pixel stand sitting on the passenger seat with power coming from an auto>AC adapter. LOL! Seriously though, it does seem coincidental that while numerous complaints are showing up about the Pixel 3 series having issues running apps while charging (especially wireless charging) this happens to you while using a 3rd party wireless charger. I know you said it wasn't hot and you are getting a replacement. I just fear that your issue might repeat itself under the same usage pattern.
radionerd said:
Yup, It was in a wireless charger cradle. It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
Click to expand...
Click to collapse
What type/model wireless charging cradle?
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
v12xke said:
What type/model wireless charging cradle?
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Click to collapse
It was in an iOttie Qi Cradle/wireless charger. I found out after purchasing several of these chargers that the Qi standard won't fast charge Pixel3's. They charge at a about .5 amps.
Bubba said:
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
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Click to collapse
I put it in the cradle when mobile.
Battery life has been the best of any device I've owned.
fury683 said:
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
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Click to collapse
This device has rebooted several times over night. In fact That fateful morning when I turned off the alarm it had obviously rebooted since I had to enter the pin, and finger print.
This same thing happened to me today. I dont know if mine is going to start working again, but I did get a replacement ordered from Google. There is a common factor between yours and mine, I too was using an iOttie Qi Cradle. Looks like that might be a problem. Im wondering if I should continue to use it or not. Are you going to still use yours?
What Google number did you call for help? Yup, Mine died watching Youtube while using a Samsung wireless charger. I have the Pixel Stand just not one in every room.
MIne just died as well. Was sitting in a Samsung wireless charger also. Wtf people?
Mine also died today but I was using the Pixel Stand, replacement is on its way. I did manage to turn it back on after about an hour and a half of holding the power button down. The phone allows me to use it for about 30 seconds before it boot loops and if I plug a charger back into it or place it on the Pixel Stand it will go back in to the dead state.
This can't be good! Too many reports here with same issue. Does Google know what's going on?
I had exactly same issue. I've been using an iOytie wireless charger. Mine just shut down. So I powered up and in 30 secs, it would shut down again. Eventually it wouldn't even power up, so I RMA'd it.
New one seems ok...so far!!
On my fourth pixel 3 XL now!
Is there any support for multi-window mode?
Kite'la said:
Is there any support for multi-window mode?
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Click to collapse
Not if it dies suddenly.
I had my phone crash once too while in my car wireless charger. It has not happened again in over 2 weeks.
FYI - this isn't just a cradle issue. I actually had this problem on my FIRST 3 XL, and managed to get Verizon to exchange it in store a few weeks ago (got it on Black Friday for a great price, though the forced monthly payments to retain the deal are obnoxious). Full charge, and just stopped working. Actually got it going after a half hour, but only as far as the hard reset key function - and it froze halfway through the reset. That's when I went to Verizon and had some words.
So, here we are, new one... THIS hasn't happened yet, but I've now had three instances where it wouldn't charge. I bought the cradle, and avoided that intermittent issue - but now it often thinks it's connected to USB when I de-cradle it, and I've had several repeats of the "won't charge" event. This occurs on both OEM and non-OEM chargers, and I found that rebooting the phone fixes the problem. That to me screams OS or drivers.
Anyone heard any news on their problem? (FWIW - I left an OG Pixel XL for this... and have had more problems with this in the first three months than I did with the OG in two years, running beta releases.)
J
Hello
I own three pixel stands and three Pixel 3s. All of my phones and stands are only able to charge slowly while docked on the stand using the latest Pixel Stand update (12/12). If I uninstall the latest Pixel Stand app update, they are able to charge rapidly. Unfortunately the app constantly tries to update and each time it does my charging returns to slow. This is extremely frustrating and disappointing considering the cost of the stands.
I've been seeing this issue dating as far back as November and I've seen hundreds of posts about it. Is there any word from Google on a fix? It this possibly hardware related?
same here
Same with mine, shows charging slowly since the
first time I put my 3 xl on it. And sometimes shows charging rapidly,i don't know what indicates this to charging rapidly or slowly .but when it says charging slowly(on the pixel stand) it does take forever to charge the device. I hope it's only a bug though.
not only on the pixel stand, i notice that charging with cabel plug-in still have the different speeds, sometimes the charging time are extremely slow,it took 10 min to change 1%. and sometimes it charges so fast - like what it suppose to be. but it shows charging rapidly all the time with cabel pluged-in. really weird here , I am thinking should I return the device and pixel stand. Came to 3 xl from a 2 xl, the only improvement is the build quality and screen ,but nothing else. Some parts are even worse, don't know what are they doing...
Phone temperature? I've seen "charging slowly" a few times on my Pixel Stand a few times, but the phone does get quite warm when charging rapidly.
RandoTheKing said:
Hello
I own three pixel stands and three Pixel 3s. All of my phones and stands are only able to charge slowly while docked on the stand using the latest Pixel Stand update (12/12). If I uninstall the latest Pixel Stand app update, they are able to charge rapidly. Unfortunately the app constantly tries to update and each time it does my charging returns to slow. This is extremely frustrating and disappointing considering the cost of the stands.
I've been seeing this issue dating as far back as November and I've seen hundreds of posts about it. Is there any word from Google on a fix? It this possibly hardware related?
Click to expand...
Click to collapse
Possibly the old version just says it charges rapidly, but really it does slowly - check how long it takes.. I had similar problems, also noted that it happens more likely after I charged through cable and then put my phone at stand. But I've found the solution - reboot the phone. It's weird - almost every problem of Pixel 3 can be fixed that way (I mean, for example, complete silence of rings, notifications or alarms after phone was connected to car bluetooth system). I hope it is fixed with next Jan 5 update. At least Google bug tracker claims the sound disappearing was fixed and will be delivered with that update. Crossing fingers...