Hi, I got this OnePlus 3, it had a very slight pink tint in right half and no tint on left (on white screen) so I got it replaced. Now the replacement is even worse,bottom and right side is much more pink than before, only top left side is fine, even on grey, I can see the top left portion is more bright than rest. What to do guys, I'm afraid third replacement will be even worse, I previously owned Nexus 6 and it had only pink tint in low brightness not this kind of uneven hue. Please suggest something.
Well, there's nothing you can do except replacing it ...
It can't be worse every time, you'll run out of bad luck eventually ?
Sent from my OnePlus 3 using Tapatalk
ask for RMA phone replacement, mine got replaced after 4 months of purchace.
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
DeveloperOne said:
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
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They may not replace the phone. But they should change the screen again.
Go to the one plus service center.. the ones they own and manage.. not the ones outsourced.
Btw, I have a similar issue.. on specific greys, the left side (about half a inch) seems brighter than the right side. Only on greys. All other Colors are just fine.
I took it to the non-company owned service center, the guy there couldn't really tell the difference as much as I noticed, but he agreed that he can try changing the screen. Though I haven't really gone that route yet since the phone is less than a month old. Will wait for some time and see. The color variation is fairly minor and not many people I have shown it to have been able to tell the difference.
Related
Hi, I have my Defy for about a month and just now noticed 2 tiny stuck pixels of green/blue colour. They are actually visible only on black screen and in normal usage you can only find them if you know where they are, otherwise it only looks like a tiny particle of dust.
Since I only noticed it now it's too late for me to send it back
Have tried different software solutions and ran them over some nights, but nothing helped. So it seems they are permanent. I'm still on stock firwmare and havent flashed it yet.
It's sort of psychological thing... personally, I find it frustrating and it pisses me off because I know the problem is there and I have paid the full price for the phone to be perfect.
I was wondering how many of you experienced this and is there any chance that motorola would cover this problem under warrianty (in EU)?
My first Defy got a stuck pixel within the first week of me owning it. I phoned T-Mo and they sent me a replacement the next day. Before I did that though, I asked a T-Mo employee in one of their shops about it. He told me that if I couldn't get it sorted over the phone, to come back into the shop and they would help me get it replaced under warranty.
I don't really know how it all works but that was just my situation - hopefully it's of some use.
My defy that I just sold had two dead white pixels. One in the middle of the screen and one about the height of the volume rocker. Only visible on black screen though.
Sent from my ADR6300 using XDA App
I have had my EVO since August and had the screen replaced twice for dust under the digitizer this Fall. Latest screen (003 Nova) has developed a blue vertical line about an inch from the right edge of the screen. This 1 pixel wide vertical line is a dark blue color regardless of the surrounding background. Seems like it is more/less noticeable depending on the temperature of the phone but has not shown any signs of going away for about a month now.
Took the phone into a Sprint store and they said it is deemed cosmetic and thus not covered for replacement under TEP, regardless of whether or not it is a hardware issue since it does not impair the functionality of the device. Phone has not been dropped and is in otherwise immaculate condition.
Anyone have similar experiences and/or possible solutions? Thanks.
That's not cosmetic, it's a defect. I would replace it in my store.
Sent from my HTC Evo 4G on the Now Network.
Well I guess this means I should try another store when I get a chance.
Hopefully another store views it correctly as a hardware defect. It's pretty annoying to look at the line every day.
drivendaily said:
Well I guess this means I should try another store when I get a chance.
Hopefully another store views it correctly as a hardware defect. It's pretty annoying to look at the line every day.
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No it means you make your life easy and contact sprint corporate by phone, explain, have them make an eticket and go to your store and get r done
drivendaily said:
I have had my EVO since August and had the screen replaced twice for dust under the digitizer this Fall. Latest screen (003 Nova) has developed a blue vertical line about an inch from the right edge of the screen. This 1 pixel wide vertical line is a dark blue color regardless of the surrounding background. Seems like it is more/less noticeable depending on the temperature of the phone but has not shown any signs of going away for about a month now.
Took the phone into a Sprint store and they said it is deemed cosmetic and thus not covered for replacement under TEP, regardless of whether or not it is a hardware issue since it does not impair the functionality of the device. Phone has not been dropped and is in otherwise immaculate condition.
Anyone have similar experiences and/or possible solutions? Thanks.
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Click to collapse
That is absolutely ridiculous. I would replace it in my service center. I would call customer service and let them know exactly what that service center told you. If you did not physically damage the phone, and there is no water damage, then the phone should function EXACTLY as it did the day you bought it.
Few weeks ago, I purchased HTC One X without warranty, then after few days I rooted it, and unlocked bootloader but didn't installed any custom ROM, then after a day there were yellow spots/tint appearing on the top of my screen, even I didn't dropped my phone.
Please help me xda-developers, admins, members
how to fix it or tell me the real solution of this problem facing many people including myself.
Please help me!!!
How do you buy a phone without warranty? Isn't it a consumer's RIGHT?
CAPSGUY said:
How do you buy a phone without warranty? Isn't it a consumer's RIGHT?
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I purchased the used version without warranty. Please tell me the solution of spots!
Fayzann said:
I purchased the used version without warranty. Please tell me the solution of spots!
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Put the screen on full brightness and leave it on overnight.
JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
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Thank you so much sir, I will try this and should I check the option for never on the sleep time?
JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
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I have a question, what will happen if making brightness full and leaving it overnight? does it makes some difference to the LCD? or does this works?
nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers. They have outstanding performance and build quality due to good quality control. But remember, some of SELLING ones can end up with TRADE batch so some might be lucky (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)
miHah said:
nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)
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I got S720e version, OK then I will buy a new phone which will be official one, Tell me which is better Galaxy s3 or One X?
Two types of HTC One X (mostly quality control)
Delete please
I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.
Harrysoon said:
I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.
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OK, Now I have downloaded "Dead Pixel Detect and Fix" from Play Store, now what should I choose? There are 2 options.
"Fix It" and "Colour"
what should I do next to resolve yellow spots?
was ur issue resolved?
I had two one xs and both had yellow spots. In both phones it went away on its own.
Yellow Tint
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place
---------- Post added at 09:18 PM ---------- Previous post was at 08:53 PM ----------
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place
had the yellow spot bottom left of screen, fridge trick seemed to work for a very short time, then I came to the fix (for me anyway) I had a rubber type skin/cover on the phone, I took it off and within an hour the yellow dot had disappeared, this may sound basic, but those of you with a protective case and a yellow dot, simply try it and see.
Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
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That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
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Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
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No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
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Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
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Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
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Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
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Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.
Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.
That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.
pulsarvp said:
That may be glue.
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Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.
whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
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Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
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Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers
hi did you ever get this problem fix because i having the same problem with my g3 please help
ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
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No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
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Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.
I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.
i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.
Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.
Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.
yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?
yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:
manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
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After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.
help!!! direct sunlight?? kindly put the instructions pls