I have not been able to access my Zenfone 3 Deluxe after getting "System UI has stopped" message on boot - probably due to an app update that took place yesteday.
Before I reset my phone I want to retrieve photos I took over the past week, but when I plug the phone to my computer, it can't read the internal storage and because I don't have access to the interface, I cannot change the setting from USB Charge mode to MTP mode.
How do I access the internal storage at this point?
Mesquire said:
I have not been able to access my Zenfone 3 Deluxe after getting "System UI has stopped" message on boot - probably due to an app update that took place yesteday.
Before I reset my phone I want to retrieve photos I took over the past week, but when I plug the phone to my computer, it can't read the internal storage and because I don't have access to the interface, I cannot change the setting from USB Charge mode to MTP mode.
How do I access the internal storage at this point?
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Click to collapse
Boot the phone up into safe mode and you should be able to fix the issue without having to do a factory reset. Just power off the phone and power it back on. When the Asus logo pops up, hold both Volume Down and Volume Up at the same time until the phone is booted. That should get you in as it loads nothing on boot except for the bar essentials for the phone to run.
Sadly, the "System UI" error message also pops up under safe mode, hindering any operation.
Mesquire said:
Sadly, the "System UI" error message also pops up under safe mode, hindering any operation.
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Click to collapse
Have you tried possibly copying the files over through ADB? In principle, that should work, but don't quote me on it.
firepong said:
Have you tried possibly copying the files over through ADB? In principle, that should work, but don't quote me on it.
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Click to collapse
No. Not yet. ADB is not my forte so I am trying to avoid it as a last resort (before factory reset).
Related
S3 screen is totally dead including touch. We cannot enter the PIN to unlock the device due to dead screen. We need to get the pictures from the internal SDcard/built-in storage.
We tried booting into recovery mode (we used another S3 to test the timing since we can't see the screen). Once in recovery mode we used the Samsung Galaxy S3 Toolkit, it recognizes the device/serial number but trying to pull data it says "waiting for USB debugging" - how can we get past this?? I even tried with a working S3 and even in recovery mode it still says waiting for USB debugging.
How can we get to the files?
Thank you,
androidnoob10 said:
S3 screen is totally dead including touch. We cannot enter the PIN to unlock the device due to dead screen. We need to get the pictures from the internal SDcard/built-in storage.
We tried booting into recovery mode (we used another S3 to test the timing since we can't see the screen). Once in recovery mode we used the Samsung Galaxy S3 Toolkit, it recognizes the device/serial number but trying to pull data it says "waiting for USB debugging" - how can we get past this?? I even tried with a working S3 and even in recovery mode it still says waiting for USB debugging.
How can we get to the files?
Thank you,
Click to expand...
Click to collapse
Without usb debugging turned on, you won't be able that way (or any ADB based way).
You can try to get in recovery and mounting your sd card. (will have to use you other S3 to know how many times you need to go down).
One thing though, even with the PIN to unlock, when the phone is on and plugged to the pc, shouldn't you be able to see the storage?
damn PIN
BWolf56 said:
Without usb debugging turned on, you won't be able that way (or any ADB based way).
You can try to get in recovery and mounting your sd card. (will have to use you other S3 to know how many times you need to go down).
One thing though, even with the PIN to unlock, when the phone is on and plugged to the pc, shouldn't you be able to see the storage?
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Click to collapse
A computer can see the device but when you go into it no drives/shares appear until you enter the PIN in the phone, as soon as you enter the PIN the storage appears with all pics and such.
androidnoob10 said:
A computer can see the device but when you go into it no drives/shares appear until you enter the PIN in the phone, as soon as you enter the PIN the storage appears with all pics and such.
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Click to collapse
Ah ok. Well flashing a ROM will remove the PIN lock so that's another option (stock included).
Never tried, but just a thought: what if you connect USB keyboard through micro USB port, then enable Debugging.
Sent from my SGH-I747 using xda app-developers app
"Unfortunately Bluetooth has stopped" repeatedly - can't access anything on phone
After a reboot I, getting this error message popping up repeatedly (literally every 2 seconds), so I am effectively locked out of the user interface. Several reboots haven't helped.
This happened immediately after I followed these instructions to enable write permissions on my external SD card:
http://forum.xda-developers.com/showpost.php?p=60417230&postcount=2
Essentially I edited /system/etc/permissions/platform.xml and rebooted.
Assuming that this has caused the problem, is there any way of restoring this file to its original state using ADB?
itm said:
After a reboot I, getting this error message popping up repeatedly (literally every 2 seconds), so I am effectively locked out of the user interface. Several reboots haven't helped.
This happened immediately after I followed these instructions to enable write permissions on my external SD card:
http://forum.xda-developers.com/showpost.php?p=60417230&postcount=2
Essentially I edited /system/etc/permissions/platform.xml and rebooted.
Assuming that this has caused the problem, is there any way of restoring this file to its original state using ADB?
Click to expand...
Click to collapse
It looks like ADB may not be an option, as I can't boot into download mode. I've tried holding down Power+VolDown then plugging in the USB cable, but it will only boot into normal mode. I also tried using FastBoot to get into Recovery mode, but it reboots to a Android icon with ax exclamation mark in a red triangle. I have a horrible feeling this might be bricked.
Any ideas???
Edit: So I also did a factory reset, and the Bluetooth error message is still repeatedly popping up over the initial setup screen.
HELP!!!
itm said:
After a reboot I, getting this error message popping up repeatedly (literally every 2 seconds), so I am effectively locked out of the user interface. Several reboots haven't helped.
This happened immediately after I followed these instructions to enable write permissions on my external SD card:
http://forum.xda-developers.com/showpost.php?p=60417230&postcount=2
Essentially I edited /system/etc/permissions/platform.xml and rebooted.
Assuming that this has caused the problem, is there any way of restoring this file to its original state using ADB?
Click to expand...
Click to collapse
OK so I finally managed to open Root Explorer and restored the original platform.xml file. Now the problem I have is that Bluetooth will not turn on. I enable it in settings, then after less than 10 seconds it disables itself. Reboot and Safe Mode don't help.
Has anyone else had this problem?
I'm really anxious and nervous about this so I'll simplify this as much as I can; recently my phone was turned on on top of my desk and randomly restarted. I thought little of it, as it quickly went through the OnePlus logo (it began to take longer the second time I restarted it) and Android splash screen, but then stopped on the circles animation and remained looping there. I have very important data on it that I'd like to recover and WILL NOT factory reset (flash) my phone.
The battery icon and percentage still show up when I plug in the device. I still have access to Recovery Mode, Fastboot, and Sideload through their key shortcuts. I previously had USB Debugging enabled but can't authorize ADB since I can't check the confirmation dialogue box (shows up as "unauthorized" in command prompt). I had very little storage (less than 250mB) for the last few days. I don't have root access, custom recovery, or an unlocked bootloader.
I already tried clearing my cache; if I restart after doing so it only takes a few seconds to pass the OnePlus logo as opposed to the ~20 seconds it previously took. This delay raises every few restarts. I've tried waiting many hours to see if anything would happen or if ADB would start functioning. I also tried fully draining my battery overnight and nothing happened. My files are not deleted/fully corrupt since I could still see them when flashing through internal storage from Recovery Mode. OnePlus chat support said I have to flash my phone and Twitter support refused to respond. Local data recovery centers said I could get my phone shipped to them for a free diagnostic, should I do so or is there a way to unbrick or recover my data at home?
Is there anything I can do? Thank you very much!... for now I'll just remain depressed...
TL;DR - My phone's stuck at the circles boot animation and I want to recover my files or fix the soft-brick without resetting. I don't have root access, custom recovery, or an unlocked bootloader.
UPDATE: I boot into Recovery Mode and "Reset System Settings"- my phone rebooted with 112 gigabytes of storage already taken up and all of my Android/data folders empty! I lost very little as I set my save folders to other locations! It looks like the error was not having enough storage! OnePlus chat support said that I had to factory reset my phone, DO NOT listen to them! MY PHONE IS UNBRICKED!
Check out other responses:
https://www.reddit.com/r/Oneplus5T/comments/ahfabg/data_recovery_for_softbricked_oneplus_5t/
https://forums.oneplus.com/threads/data-recovery-for-soft-bricked-oneplus-5t.986096
Hello!
Unfortunately my 9 SE (6GB RAM, 64GB ROM, bought from e-tec.at) got stuck in the boot loop yesterday afternoon.
About the phone: European version, has the latest updates on it, no custom Rom, USB debugging mode is unfortunately not set, no Mi backup, was not registered in the MI account).
The storage space was already quite full. The "MI deep cleaner" app was running and got stuck, a window is constantly popped up. Honestly, I can't say if I clicked and just deleted an app by accident. I heard that it can also be a problem if you simply delete certain apps. So I wanted to restart the phone and it has been in the boot loop ever since. Actually I don't no the real reason it was lagging.
I get into Recovery Mode 3.0 and Fastboot. But I really want to have the photos on my cell phone again, so I dont want to swipe all data. The cell phone is recognized via the PC, but cannot access via the Xiaomi PC Suite (which should be out of date?).
I still have a guarantee for my cell phone. What if I would send it to Xiaomi support, would theyy try to save the data or simply reset everything to factory settings? Who has an idea how I can solve the boot loop problem?
Should I take the cell phone off the power until the battery runs out? It is reboots all the time.
best regards, thank you for your help in advance!!
chewei
@Chewei8152: try to get /sdcard of the phone visible in file explorer of pc during recovery or fastboot mode. Then copy your files to pc. Sorry, but there's only a very little chance. (Assuming stock recovery and USB access off.)
Xiaomi repair service will advice a factory reset first and, if they accept your delivery, surely not save any data before.
rp158 said:
@Chewei8152: try to get /sdcard of the phone visible in file explorer of pc during recovery or fastboot mode. Then copy your files to pc. Sorry, but there's only a very little chance. (Assuming stock recovery and USB access off.)
Xiaomi repair service will advice a factory reset first and, if they accept your delivery, surely not save any data before.
Click to expand...
Click to collapse
Thank you for your reply! How do I manage to get the sccard visible?
Do you think that is possible to flash the phone from EDL mode without clear the data (from someone who can do this for me)?
Cheers and many thanks!
Chewei8152 said:
How do I manage to get the sdcard visible?
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Click to collapse
Simply connect with PC and hope that the folder /sdcard and is shown in PC file manager.
Do you think that is possible to flash the phone from EDL mode without clear the data?
Click to expand...
Click to collapse
Sorry, no idea.
Hello everyone,
I come here because I have a big issue with my Pixel 3 XL.
It's up-to-date regarding the OTA updates i.e. I have the latest firmware installed.
I've never done anything special regarding "tweaking", such as enabling the developer mode i.e. the developer mode is unfortunately not enabled.
I was browsing the Internet and the phone suddenly rebooted unexpectedly. Then it was in a reboot loop. I pressed power and volume down buttons to enter the boot menu.
The boot loop stopped but I was unable to do anything to make my phone boot properly again. In the recovery menu, there is no option to wipe the cache partition.
There should be roughly 400 MB of free space on the phone. I was thinking that maybe this could have been the cause of the issue.
When the phone is off and not plugged to the charger, the percentage of battery decreases. When the charger is plugged, the percentage of battery does not decrease but does not increase either. It seems I cannot charge the phone anymore. Currently remains 13%.
When the phone is off and I press the power button, the Google logo shows up and the progress bar below has just time to appear before the phone vibrates and goes off.
I don't care much saving the phone, but it's extremely important to me to be able to recover the photos it contains (standard DCIM folder).
Most of what I found googleing so far is about wiping the cache partition, but there is no such option on my Pixel 3 XL.
Since the developer mode (USB debugging) was not enabled when the phone was working fine, I cannot use adb to pull files. I can sideload though. As far as I understood, in my situation it is not possible to enable the developer mode.
I've just heard about TeamWin Recovery Project, and still trying to figure out if this can help me.
Could someone please tell me how I can, at least, backup my photos?
Of course the best would be able to boot the phone normally, but really my first goal is to save my photos.
Is there a way to reflash the firmware with the same version, or another version, without losing data, just like what happens on a regular update e.g. when a new Android version is deployed?
Thank you.
magrac said:
Hello everyone,
I come here because I have a big issue with my Pixel 3 XL.
It's up-to-date regarding the OTA updates i.e. I have the latest firmware installed.
I've never done anything special regarding "tweaking", such as enabling the developer mode i.e. the developer mode is unfortunately not enabled.
I was browsing the Internet and the phone suddenly rebooted unexpectedly. Then it was in a reboot loop. I pressed power and volume down buttons to enter the boot menu.
The boot loop stopped but I was unable to do anything to make my phone boot properly again. In the recovery menu, there is no option to wipe the cache partition.
There should be roughly 400 MB of free space on the phone. I was thinking that maybe this could have been the cause of the issue.
When the phone is off and not plugged to the charger, the percentage of battery decreases. When the charger is plugged, the percentage of battery does not decrease but does not increase either. It seems I cannot charge the phone anymore. Currently remains 13%.
When the phone is off and I press the power button, the Google logo shows up and the progress bar below has just time to appear before the phone vibrates and goes off.
I don't care much saving the phone, but it's extremely important to me to be able to recover the photos it contains (standard DCIM folder).
Most of what I found googleing so far is about wiping the cache partition, but there is no such option on my Pixel 3 XL.
Since the developer mode (USB debugging) was not enabled when the phone was working fine, I cannot use adb to pull files. I can sideload though. As far as I understood, in my situation it is not possible to enable the developer mode.
I've just heard about TeamWin Recovery Project, and still trying to figure out if this can help me.
Could someone please tell me how I can, at least, backup my photos?
Of course the best would be able to boot the phone normally, but really my first goal is to save my photos.
Is there a way to reflash the firmware with the same version, or another version, without losing data, just like what happens on a regular update e.g. when a new Android version is deployed?
Thank you.
Click to expand...
Click to collapse
I don't think there is anything you can do without developer mode, but aren't your photos backed up to Google servers at https://photos.google.com?
dcarvil said:
I don't think there is anything you can do without developer mode, but aren't your photos backed up to Google servers at https://photos.google.com?
Click to expand...
Click to collapse
no, I don't synch with the Google cloud.
I've just read that in order to install TWRP, I needed a unlocked bootloader, which is not my case. Unlocking the bootloader would cause my data to be wiped (for security reason it seems). Is that true?
magrac said:
I've just read that in order to install TWRP, I needed a unlocked bootloader, which is not my case. Unlocking the bootloader would cause my data to be wiped (for security reason it seems). Is that true?
Click to expand...
Click to collapse
Unfortunately, that is correct. Unlocking the bootloader wipes the data. I know of nothing you can do.
was your problem resolved?