Google Play services is crashing for me while trying to setup phone. This happens using the cable (switch adapter) and restore from backup. Only new install completes.
Google Message board has no definitive answer, so wonderingn if anybody here has thoughts
I am switching from a Galaxy S6 . I have use a variety of cables too.
When I got my first Pixel XL I transferred everything from my Nexus 6p and all went smooth.
Now I have a new Pixel XL cause I RMA my first one because the screen flicker problem. I also have this problem. Google play services crashes. It crashes when trying to transfer from the Nexus 6P and my old Pixel XL. I tried factory reset and flashing stock images and it still crashes. It also crashes when you try the other option set up phone transfer from your Google account cloud thing.
Other than that the phone works fine. Google services never crash unless Im try to transfer setting up the device.
Sent from my Pixel XL using XDA-Developers mobile app
---------- Post added at 09:06 PM ---------- Previous post was at 08:43 PM ----------
The Tap and Go restore should work if you try that
Sent from my Pixel XL using XDA-Developers mobile app
jblack41510 said:
When I got my first Pixel XL I transferred everything from my Nexus 6p and all went smooth.
Now I have a new Pixel XL cause I RMA my first one because the screen flicker problem. I also have this problem. Google play services crashes. It crashes when trying to transfer from the Nexus 6P and my old Pixel XL. I tried factory reset and flashing stock images and it still crashes. It also crashes when you try the other option set up phone transfer from your Google account cloud thing.
Other than that the phone works fine. Google services never crash unless Im try to transfer setting up the device.
Click to expand...
Click to collapse
So for you the replacement phone failed, but your original was fine. Hmmm
Update: I managed to migrate the apps and such. I decided to try the suggestion uninstall the Google Play Services updates. For me to do this I had to disable Android Device Manager, then do the uninstall.
Honestly not sure if Android Device Manager or reinstall of Google Play Services solved the problem, but worth looking. The one issue I have is that does not seem to have restored Application Data. So not sure If I missed something (was 11pm and tired) so that is annoying.
I have a lenovo k3 note with aosp pixel ROM installed in it
I flashed the gapps after that moment, play services crashes after every 8-10 seconds
I got messed up and tried out many apks, reboots, and backups from previous ROMs and finally I disabled play services
I am now using aptoide instead of play store
Chrome is though working fine
Any suggestions?please?
Related
I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Install just one app from the play store from device and it should resync your info.
good day.
chopper the dog said:
Install just one app from the play store from device and it should resync your info.
good day.
Click to expand...
Click to collapse
I tried that and it still doesn't show up.
I also cleared the cache in my browser.
Thanks for responding though.
clear the cache/data in play store.
Zepius said:
clear the cache/data in play store.
Click to expand...
Click to collapse
I did that too. I cleared the cache/data and force stopped it. I had to resign in and everything.
Still nothing.
I'm not exactly sure what did it, but it shows up now.
Thanks for your suggestions, I'll just be waiting for the OTA update to find me.
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Sparky977 said:
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Click to expand...
Click to collapse
I read on the play store website that it can take some time, for me it ended up being about a half a day.
Just make sure you download something from the play store app on your phone, and it should show up.
Big Cam said:
I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Click to expand...
Click to collapse
I had the same issue... I had cleared the data for Google Services Framework and my Nexus disappeared from the play store.
To fix it I cleared the data for Google Play Store, then downloaded an app from the phone. Worked like a charm.
Thanks guys!
My Google Play Store randomly crashed on me while I was about to download an app. So I cleared the play store data and restarted my phone. When it finished booting up, a "Play Store has crashed" message showed up on my screen followed by a couple of other app crashes. I also noticed how my Wi-fi and data icon were grey, but the internet was still working This happened to me a few days before when I was playing with the LCD density settings but I managed to fix it. Also, I had to sideload the Play Store because it wasn't included in the latest Carbon ROM nightly (4/2/2013) for some weird reason.
kevin95 said:
My Google Play Store randomly crashed on me while I was about to download an app. So I cleared the play store data and restarted my phone. When it finished booting up, a "Play Store has crashed" message showed up on my screen followed by a couple of other app crashes. I also noticed how my Wi-fi and data icon were grey, but the internet was still working This happened to me a few days before when I was playing with the LCD density settings but I managed to fix it. Also, I had to sideload the Play Store because it wasn't included in the latest Carbon ROM nightly (4/2/2013) for some weird reason.
Click to expand...
Click to collapse
The ”some weird reason” is because Play Store is not part of the ROM. It's part of the separate gapps package. From what you describe, you neglected to install gapps, which is generally required when flashing updates that overwrite /system. Your data icons are gray because your phone can't connect to Google's servers. Flash gapps and you should be fine.
Sent from my Nexus 7 using Tapatalk HD
For a second i thought that you might've turned off Fsync that prevents data being lost during a sudden or forced reboot ... but i do agree with najaboy i believe you might have forgot to install GApps
najaboy said:
The ”some weird reason” is because Play Store is not part of the ROM. It's part of the separate gapps package. From what you describe, you neglected to install gapps, which is generally required when flashing updates that overwrite /system. Your data icons are gray because your phone can't connect to Google's servers. Flash gapps and you should be fine.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
It wasn't a freshly installed ROM. I was on the (3/29/13) nightly before I updated to the current nightly. But it's all good now. Right after my wi-fi/data icons turned back to blue, my Play Store app started to work again. Thanks for the reply.
Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.
Hey guys, is anybody experiencing issues with fingerprints in apps to authenticate? For example, keeper, a password manager can use fingerprints refuses to use it even it's enabled, the other one is American Express app gets stuck when enable. Fingerprint is enable on the XL and works flawlessly to unlock the phone.
My setup is PXL, Oreo stock with October sec, rooted, Magisk 14.2, Busybox v1.27.2, ElemtalX 2.02 kernel.
Any ideas why is that?
Tx guys!
Poloasis said:
Hey guys, is anybody experiencing issues with fingerprints in apps to authenticate? For example, keeper, a password manager can use fingerprints refuses to use it even it's enabled, the other one is American Express app gets stuck when enable. Fingerprint is enable on the XL and works flawlessly to unlock the phone.
My setup is PXL, Oreo stock with October sec, rooted, Magisk 14.2, Busybox v1.27.2, ElemtalX 2.02 kernel.
Any ideas why is that?
Tx guys!
Click to expand...
Click to collapse
I'm thinking it is the apps themselves. I haven't had a problem with lastpass or any of my banking apps.
Sent from my Pixel XL using Tapatalk
I'm using LastPass, USAA, and PayPal with fingerprint fine on my Pixel XL under 7, now 8. Must be the apps.
Drashnar said:
I'm thinking it is the apps themselves. I haven't had a problem with lastpass or any of my banking apps.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
They've worked on my 6P with the same setup before switching to the PXL. I have wiped them with no avail. Also I just tried the Play store to use fingerprint when purchasing it FC, hmm!
Poloasis said:
They've worked on my 6P with the same setup before switching to the PXL. I have wiped them with no avail. Also I just tried the Play store to use fingerprint when purchasing it FC, hmm!
Click to expand...
Click to collapse
I encountered a strange issue just yesterday, where the play store would hang when trying to update my apps. But once I explicitly hid my root access from the play store using suhide, it worked fine.
Have you tried anything like that, or duplicated the problem not rooted? I'm also on Oreo October patched.
Sent from my Pixel XL using Tapatalk
Drashnar said:
I encountered a strange issue just yesterday, where the play store would hang when trying to update my apps. But once I explicitly hid my root access from the play store using suhide, it worked fine.
Have you tried anything like that, or duplicated the problem not rooted? I'm also on Oreo October patched.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
SU Hide is enable for me and passing SafetyNet. I have added them to the Root Hide option in Magisk Manager, no avail. I think full wipe and unroot and use them to see is this is root related later.
"Google has stopped" messages are driving me mad, had it for quite a while and assumed a fix would roll out as I report it every time.
Have tried Force Stop and clear cache and data on every Google app I can find, including Chrome.
One of the solutions I saw online was a factory reset, but rather try everything else first.
Anyone had the same and resolved it without a factory reset?
Redmi Note 5 Pro, not rooted, running Android 8.1 and Miui 9.6
Tia.
Same phone same issue, just drive 200 miles with the pop up coming up every 15 minutes on sat Nov, very annoying!
Also noticed "ok Google" isn't working via voice command anymore
Yep, can overlook pop-ups while it's in my hands, but car cradle and Waze is a real ball ache.
I don't use Ok Google.
What have you tried to fix it?
Johntugwell said:
Yep, can overlook pop-ups while it's in my hands, but car cradle and Waze is a real ball ache.
I don't use Ok Google.
What have you tried to fix it?
Click to expand...
Click to collapse
Only reboot and quick Google search so far, kids are keeping me busy atm. If you find fix please let me know though!
Fwiw was working fine the other day and nothing major had been updated, infact the only updates were Google drive and calender two days ago so not sure what's caused it.
Same issue here after updating to MIUI 9.6
I've been having the exact same error ever since I updated to Android Oreo a few days ago but on a Redmi 5 Plus device :/
same issue
only i haven't done any update as I was running on mobile data only. reported to miui but they want additional information because they cannot reproduce the issue
Excluding Google app from battery saving should solve this issue, at least for me it worked!
Hi, which Google app exactly, half my problem is I don't know which "Google app has stopped", what needs to be changed?
Tia
Johntugwell said:
Hi, which Google app exactly, half my problem is I don't know which "Google app has stopped", what needs to be changed?
Tia
Click to expand...
Click to collapse
Google voice assistant, https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox&hl=en
Just exclude from battery saving.
I don't use that app and my Battery Saving mode is off above 60%.
Just got another Google has stopped as I type and charge on 96%, so I don't know whats causing this.
Uninstall the updates to Google app. Something is causing this, I was getting this on Pixel Experience 8.1 as well, until I rolled back to prior version. Same for Android Messages, screen would just flicker black and would not open app properly until i rolled back to previous app version.
Thanks. Bro It works for me a simple updale
Thanks. Bro It works for me a simple update