Develop Bugs

Google Now Crashing

Hey Guys,
Google Now has been crashing recently. Specifically, when Google play launches a google search, it crashes. For instance, when I ask a question by voice, I hear Google Now answer the question partially, but before the Google search results below load, the app crashes.
Is anyone else having this problem? Do you possibly know how I can fix it?

<Deleted>

Just noticed this myself on my Nexus 7, but works OK on GNex both running trinity kernel..

same issue
I'm having this problem as well with my Nexus 7. I'm not sure what's wrong with it. it's just so frustrating. I tried to download the offline language pack but still didnt work. Like u said no other post online available for this solution yet. Wondering if many people get this.
However one thing did happen, my nexus 7 ran out of batt and turned off by itself. I then plugged it into a power source and turned it on. I run an app and suddenly some blur screen like the TV tuned out came on and all i can hear is some buzzing sound. then i plugged off the power and i charged it again and everything was alright apart from the Google Now thing!!!!!
when the batt ran out, all the memories seems to be wiped out... such as time and date.. seems strange when they built such high tech stuff and they do not have memories to keep track of time and date?!
i really hope this gets resolved soon

Working fine here, GSM.

philipwll said:
I'm having this problem as well with my Nexus 7. I'm not sure what's wrong with it. it's just so frustrating. I tried to download the offline language pack but still didnt work. Like u said no other post online available for this solution yet. Wondering if many people get this.
However one thing did happen, my nexus 7 ran out of batt and turned off by itself. I then plugged it into a power source and turned it on. I run an app and suddenly some blur screen like the TV tuned out came on and all i can hear is some buzzing sound. then i plugged off the power and i charged it again and everything was alright apart from the Google Now thing!!!!!
when the batt ran out, all the memories seems to be wiped out... such as time and date.. seems strange when they built such high tech stuff and they do not have memories to keep track of time and date?!
i really hope this gets resolved soon
Click to expand...
Click to collapse
Created a thread under N7 Q&A and quoted your post

marky9074 said:
Created a thread under N7 Q&A and quoted your post
Click to expand...
Click to collapse
i think i may have solved the.problem... what i did was i.went to the settings in google now.and.untick the search option under google chrome which searched bookmarks and history. after that google now is working fine and no more Crashes... im not sure whats causing the problem with chrome
sometimes chrome seems to be acting weird.. i get blurry screens and the page doesnt load. i had to restart and it would be fine again...

have u tried to clear the data of google search?

philipwll said:
i think i may have solved the.problem... what i did was i.went to the settings in google now.and.untick the search option under google chrome which searched bookmarks and history. after that google now is working fine and no more Crashes... im not sure whats causing the problem with chrome
sometimes chrome seems to be acting weird.. i get blurry screens and the page doesnt load. i had to restart and it would be fine again...
Click to expand...
Click to collapse
Interesting I hadn't tried that..
---------- Post added at 09:12 AM ---------- Previous post was at 09:11 AM ----------
lutyz said:
have u tried to clear the data of google search?
Click to expand...
Click to collapse
Yep, I tried that - didn't work
However, the new version of Google Search downloaded today seems to work

philipwll said:
i think i may have solved the.problem... what i did was i.went to the settings in google now.and.untick the search option under google chrome which searched bookmarks and history. after that google now is working fine and no more Crashes... im not sure whats causing the problem with chrome
sometimes chrome seems to be acting weird.. i get blurry screens and the page doesnt load. i had to restart and it would be fine again...
Click to expand...
Click to collapse
The application crashes even when I try to access the settings menu...
Any other way to solve? I already have cleared the cache/data.
Thanks.

zamana said:
The application crashes even when I try to access the settings menu...
Any other way to solve? I already have cleared the cache/data.
Thanks.
Click to expand...
Click to collapse
hey, try clearing the data/cache in chrome. and sign in again. then try loading google search again. I'm assuming it's the problem with chrome rather than google search itself.

philipwll said:
hey, try clearing the data/cache in chrome. and sign in again. then try loading google search again. I'm assuming it's the problem with chrome rather than google search itself.
Click to expand...
Click to collapse
Hi!
Thanks for reply.
Anyway I "fixed" the problem with Google Now by changing my phone from yakju to takju
Thanks.
Regards.

[Q] Voice search "Can't reach Google at the moment" (Solved)

I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.

Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
What color are you signal bars? Grey = No connection to Google, Blue = Connection to Google
Try clearing data for the Google Framework

Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.

Galloway said:
Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.
Click to expand...
Click to collapse
And which ROM is this?

DirtyOldMan said:
And which ROM is this?
Click to expand...
Click to collapse
He's running Liquid Smooth 2.5 as stated in the first sentence.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Galloway said:
Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.
Click to expand...
Click to collapse
Reflash the gapps/addons
KorGuy123 said:
He's running Liquid Smooth 2.5 as stated in the first sentence.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks

I will try refreshing Gapps when I get a chance but the thing that has me puzzled is why my stock rooted N7 is doing the same thing. I can't help but think it is an issue with my account or something. I haven't changed any settings recently that I know of. if it was just a Gapps issue I would have thought it would be isolated to just my SGS3. It isn't likely a location issue as my Wife's tablet is working fine.... Definitely confused...
Again thanks for any and all suggestions

Galloway said:
I will try refreshing Gapps when I get a chance but the thing that has me puzzled is why my stock rooted N7 is doing the same thing. I can't help but think it is an issue with my account or something. I haven't changed any settings recently that I know of. if it was just a Gapps issue I would have thought it would be isolated to just my SGS3. It isn't likely a location issue as my Wife's tablet is working fine.... Definitely confused...
Again thanks for any and all suggestions
Click to expand...
Click to collapse
And all of these are connected to your WiFi?
Remove and Re-add your google account on the affected devices.

Just to try I added my wife's account into Google now and tried voice searching with her account from my N7 and it didn't work either. It works from her tablet. I think this means it is not a ROM issue but rather a settings or similar issue. I will try a Gapps refresh later to see what happens. If anyone else has experienced this regardless of whether there is a fix I'd be curious to know. if others have I may submit it to Google. if it is just a weird issue for me I'd rather try working through it.

Galloway said:
Just to try I added my wife's account into Google now and tried voice searching with her account from my N7 and it didn't work either. It works from her tablet. I think this means it is not a ROM issue but rather a settings or similar issue. I will try a Gapps refresh later to see what happens. If anyone else has experienced this regardless of whether there is a fix I'd be curious to know. if others have I may submit it to Google. if it is just a weird issue for me I'd rather try working through it.
Click to expand...
Click to collapse
Gapps won't fix it... it's 2 devices... bear with me I need to narrow it down....
---------- Post added at 09:52 AM ---------- Previous post was at 09:51 AM ----------
Check PM, sending you my GTalk, add me, so we can chat.

SGS3 wifi or data (LTE mainly) the N7 and TF300T are wifi only...

Galloway said:
SGS3 wifi or data (LTE mainly) the N7 and TF300T are wife only...
Click to expand...
Click to collapse
Check you PM... I sent you my gtalk... add me... you can chat at gmail.com

Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
I've been having this problem too with an HTC One on a Sense-based custom ROM, and a HTC Evo 4G LTE both stock and custom. I've found better success uninstalling the updates to the Google Search app though it's still slower than it used to be. Some more people have talked about it here... http://forums.androidcentral.com/go...-google-moment-while-online-voice-typing.html
Doesn't seem like there's much of a solution or acknowledgment by Google that there's a problem.

I fixed the issue!! On a hunch I decided to delete my Google account from the phone completely. I then booted to recovery and cleared cache and dalvik. Rebooted and added my Google account back in... it is now working as it used to. If anyone else is having the issue I would recommend trying this and see if it helps you as well.

Almost forgot but I'd really like to thank everyone who contributed ideas and thoughts!

I just verified this fixed my N7 as well!

Thanks
Galloway said:
I fixed the issue!! On a hunch I decided to delete my Google account from the phone completely. I then booted to recovery and cleared cache and dalvik. Rebooted and added my Google account back in... it is now working as it used to. If anyone else is having the issue I would recommend trying this and see if it helps you as well.
Click to expand...
Click to collapse
thanks it worked for me.....

Easier solution
Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
My impression from searches on Google's forums is that this is a fairly prevalent problem. I don't know what causes it, but I've seen it on S4s, too. I just wanted to add that, anecdotally, I tried clearing the cache (though not dalvik) and removing the Google account, to no avail; however, I found a much simpler solution:
Settings, My Device, Language and input
Change Voice recognizer from Google to something else (in my case Samsung powered by Vlingo)
(Optional) Change Voice recognizer back to Google
This resolved the issue for me, please let me know if it works for others (I don't need a thumbs-up or anything, I'm honestly just curious if it's that simple and we're making it out to be more difficult.)

jacksonpeebles said:
My impression from searches on Google's forums is that this is a fairly prevalent problem. I don't know what causes it, but I've seen it on S4s, too. I just wanted to add that, anecdotally, I tried clearing the cache (though not dalvik) and removing the Google account, to no avail; however, I found a much simpler solution:
Settings, My Device, Language and input
Change Voice recognizer from Google to something else (in my case Samsung powered by Vlingo)
(Optional) Change Voice recognizer back to Google
This resolved the issue for me, please let me know if it works for others (I don't need a thumbs-up or anything, I'm honestly just curious if it's that simple and we're making it out to be more difficult.)
Click to expand...
Click to collapse
This solution didn't work for me...but I solved the problem by cleaning cache / data and doing a "force stop" of Google Search :laugh:

tia08 said:
This solution didn't work for me...but I solved the problem by cleaning cache / data and doing a "force stop" of Google Search :laugh:
Click to expand...
Click to collapse
Whatever works, I guess!

Apps not updating

My apps on the play store don't seems to be updating even after I manually press update, it takes more than an hour to start. I have a stable internet connection (wifi) and loads of space. Any advice?

Clean google playstore app cache and data. And try to download apps

Sometimes it's an error from the playstore, just clear data and wait for couple hours and try again

pranav_5 said:
My apps on the play store don't seems to be updating even after I manually press update, it takes more than an hour to start. I have a stable internet connection (wifi) and loads of space. Any advice?
Click to expand...
Click to collapse
If you have installed TrueCaller, uninstall it to update the apps from PlayStore.

Thank you, uninstalling did the trick. But why does this happen?

Truecaller is the culprit in my case
pranav_5 said:
My apps on the play store don't seems to be updating even after I manually press update, it takes more than an hour to start. I have a stable internet connection (wifi) and loads of space. Any advice?
Click to expand...
Click to collapse
It was truecaller culprit in my case just uninstall it and restart the phone your playstore should resume to normal function

So truecaller prevents apps from updating. That's not good

Hey guys,
After the latest update, I have been getting Google sync error, and then there's the play store error where I cannot download apps.
Sync and app downloads happen at their own time and have tried from clearing playstore services cache to resetting the phone to factory settings.
Hard reset works but the issue returns. Does anyone else have this issue? Please do comment

Hi Im having the same problem after update...tried everything but apps are not updating..

Popsicleboy said:
Hi Im having the same problem after update...tried everything but apps are not updating..
Click to expand...
Click to collapse
Do you have any suspected app?! Like truecaller

1) Simply try restart.
2) Uninstall True caller and restart.
3) Network setting reset. Settings - Advanced settings - Backup & Reset
4) Factory Reset

Popsicleboy said:
Hi Im having the same problem after update...tried everything but apps are not updating..
Click to expand...
Click to collapse
damn seems honor screwed it uo big time, approached their CS for rollback steps but the person has no clue. Local service center is rated 2star, you know what happens there....

Deleting true caller worked for me as well. This is strange though.

Deleted Tapzo started working fine will wait to be more sure
---------- Post added at 10:03 AM ---------- Previous post was at 09:55 AM ----------
pranav_5 said:
My apps on the play store don't seems to be updating even after I manually press update, it takes more than an hour to start. I have a stable internet connection (wifi) and loads of space. Any advice?
Click to expand...
Click to collapse
I suspect Honor's rigorous battery saving mechanism has to do something with it, both True caller and Tapzo are quite invasive apps, they want to display more ads and need more access to info on phone. I hope they attend to this emailed their support.

Yeah I guess thats the reason, downloading apps after getting the update has become an issue though. I hope they fix it soon.

pranav_5 said:
My apps on the play store don't seems to be updating even after I manually press update, it takes more than an hour to start. I have a stable internet connection (wifi) and loads of space. Any advice?
Click to expand...
Click to collapse
kindly check this out please, and leave your opinion.
https://forum.xda-developers.com/honor-8-pro/help/hi-cloud-honor-8-pro-items-backup-t3656627

Strange things are happening. Like some apps refuse to update until I uninstall them and reinstall again.
Don't know if this is an issue with Google or Huawei.
Sent from my Honor 8 pro using Tapatalk

K.khiladi said:
Strange things are happening. Like some apps refuse to update until I uninstall them and reinstall again.
Don't know if this is an issue with Google or Huawei.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
I think it's Huawei to blame, but what surprises me is that Huawei is clueless about this, and except for the standard troubleshoot they've got nothing.
Especially since smartphones are more capable than ever I feel like they could at least have some diagnostics to run and ID whats causing such simple issues.
May be if they really listen, they might release a patch soon. So far most of their cs are clueless and are technically incapable.

I guess Google is to be blamed because I encountered this error 497 on my previous device as well. By using VPN, this error goes away.
Sent from my Honor 8 pro using Tapatalk

Google app

anybody having trouble with their google app recently.
Mine keeps crashing and I can't figure out what's wrong. It happens virtually every time I try and search for something within the app.
I've cleared the cache a few times and finally yesterday I did a complete factory reset and it's still happening.
I am running the beta version but I've been running beta forever.
I'm stumped.
Thanks in advance for any ideas.....

bkrickles said:
anybody having trouble with their google app recently.
Mine keeps crashing and I can't figure out what's wrong. It happens virtually every time I try and search for something within the app.
I've cleared the cache a few times and finally yesterday I did a complete factory reset and it's still happening.
I am running the beta version but I've been running beta forever.
I'm stumped.
Thanks in advance for any ideas.....
Click to expand...
Click to collapse
If it's not themed, then I know nothing. I haven't had any trouble with the non beta app ?

thanks for the reply. You seem to always be around.
Anyway, just left the beta and went back to the stock version and all seems ok now.
It's just weird as I've been in the beta of many apps for some time now and with a few different devices and have never had any difficulties with the google beta apps.
And I guess nobody else is having the same issue.
Have a great day!!
Badger50 said:
If it's not themed, then I know nothing. I haven't had any trouble with the non beta app ?
Click to expand...
Click to collapse

Only problem I've had was it repeatedly notifying me of reminders I was marked done. That was all February but March seems to have fixed that.

I'm having the same issue, do you have Android Auto installed? Google has been crashing on me daily.

Question Google Pixel 6 Pro and the Starbucks App Not Working?

Got my 6 Pro yesterday, and after trying to log into the Starbucks app, the only error I get is "A system error has occurred. Please try again later" I can even type in random characters and numbers into the username and password field too, and still results in the same error. App version 6.13.1 Tried on cellular (Verizon) and wi-fi. Uninstalled, reinstalled, etc. Opened a ticket with Starbucks. Is anyone else experiencing this issue?

t3hbutt3rs said:
Got my 6 Pro yesterday, and after trying to log into the Starbucks app, the only error I get is "A system error has occurred. Please try again later" I can even type in random characters and numbers into the username and password field too, and still results in the same error. App version 6.13.1 Tried on cellular (Verizon) and wi-fi. Uninstalled, reinstalled, etc. Opened a ticket with Starbucks. Is anyone else experiencing this issue?
Click to expand...
Click to collapse
I had the same issue. Just thought starbucks was having a problem. Apparently not. Just tried it again and can't log in. Via T-Mobile and Wifi as well.

t3hbutt3rs said:
Got my 6 Pro yesterday, and after trying to log into the Starbucks app, the only error I get is "A system error has occurred. Please try again later" I can even type in random characters and numbers into the username and password field too, and still results in the same error. App version 6.13.1 Tried on cellular (Verizon) and wi-fi. Uninstalled, reinstalled, etc. Opened a ticket with Starbucks. Is anyone else experiencing this issue?
Click to expand...
Click to collapse
So if you log into the mobile web site, go to menu - account - card management, you can pay from there or add money to your card.
It's a workaround anyway. You can also install the PWA app from the chrome menu at that point as well. That will create an icon in your launcher which will open up to the right page/screen to pay from.

Is it working on other phones with Android 12? I would bet they have an issue with that.

Same issue here. I also used the mobile web to workaround this morning.

TonikJDK said:
Is it working on other phones with Android 12? I would bet they have an issue with that.
Click to expand...
Click to collapse
Yeah, maybe they just haven't updated their app for Android 12. Doesn't sound like a specific Pixel 6/Pro problem, but who knows...

UK version 7.3.1 working ok on the Pro. No login issues etc seen.

Not working on my 6 Pro either. I don't think it's an issue with android 12, the app works fine on my pixel 4xl on Android 12. Maybe it has to do with tensor?

<insert comment here about supporting your local coffee shops>
all jokes aside sounds like an Android 12 issue, reach out to the developer email from the Play Store page and also I have found leaving a review on the Play Store explaining the issue sometimes gets some attention to the issue as well.

plasticarmyman said:
<insert comment here about supporting your local coffee shops>
all jokes aside sounds like an Android 12 issue, reach out to the developer email from the Play Store page and also I have found leaving a review on the Play Store explaining the issue sometimes gets some attention to the issue as well.
Click to expand...
Click to collapse
I don't thinks it's an Android 12 thing. The app works perfectly normally on my Pixel 4XL, and that's on Android 12. The app never stopped working even when that phone was first added to the Android 12 beta. It seems like a specific pixel 6 problem to me

It's not an Android 12 thing. Wells Fargo is having the same problem. My Pixel 5 can log into both apps. Apparently there's something going on with the 6.

solarus2011 said:
It's not an Android 12 thing. Wells Fargo is having the same problem. My Pixel 5 can log into both apps. Apparently there's something going on with the 6.
Click to expand...
Click to collapse
I bet it has to do with the security stuff on tensor

I have the same problem, I cannot log in on my Pixel 3 and Pixel 6 Pro, Pixel 5 is working fine. I logged out and log in again on my Pixel 5 but not on the other Pixels. Pixel 5 and 6 Pro have Android 12 installed and Pixel 3 Android 11

I had the same problem all day yesterday but I was able to login this morning.
The difference between today and yesterday is that now I have Magisk rooted whereas yesterday it was just unlocked bootloader. I'm not sure if that was the cause.

Cares said:
I had the same problem all day yesterday but I was able to login this morning.
The difference between today and yesterday is that now I have Magisk rooted whereas yesterday it was just unlocked bootloader. I'm not sure if that was the cause.
Click to expand...
Click to collapse
I don't think the issue has to do with the bootloader because mine is locked on my 6 Pro and 4XL. App works on the 4xl but not the 6 pro. The app is working for you on pixel 6?

Josh.haveman1 said:
I don't think the issue has to do with the bootloader because mine is locked on my 6 Pro and 4XL. App works on the 4xl but not the 6 pro. The app is working for you on pixel 6?
Click to expand...
Click to collapse
Yes it wasn't work all day yesterday until I was forced to wipe my phone so that I could root. Now I can log in.

Cares said:
Yes it wasn't work all day yesterday until I was forced to wipe my phone so that I could root. Now I can log in.
Click to expand...
Click to collapse
Ohh. Weird. I wonder what changed.

I was just able to log in. The Starbucks app didn't update, but there was a system update for the phone earlier. Decided to try and login for fun and it worked. Hopefully it's working for everyone now. Thanks for your assistance to all who helped. Cheers!

I had the same problem originally. I forgot about it until I started reading this thread. I just tried it now when it worked for me perfectly fine. Maybe the update that came out fixed whatever was causing that.

It's working for me now as well!