Galaxy Nexus arrived yesterday. Currently using a One X, which I will likely be returning, so I'm on a micro sim card. Therefore, I have to go to AT&T store and get a new sim.
When I call AT&T to activate the new sim, they will ask me for my IMEI. What should I give them to make sure they are able to keep my unlimited data plan? I've read that if I give them the Galaxy Nexus actual IMEI, it will not show up in the system as a smartphone, and this will cause all sorts of problems.
Should I give them the IMEI of my wife's AT&T Galaxy S2? If I did this, would it kick her off of her data plan?
Or should I google around and see if I can find the IMEI for some other HSPA+ AT&T phone?
Advice appreciated!
So I was pretty much in your situation as well. Ordered a HOX and they sent a micro sim card and deactivated my old one. However I was planning to sell the HOX and continue to use the GN so I needed a standard sim card. I just went into the AT&T store and he setup a new sim card for me and tried scanning the IMEI number, but as you mentioned it didn't show up in the AT&T system. I'm not sure what he did, but I still have my unlimited data plan and my GN working. When I view my phone on att.com it doesn't show up as any device. I'd go into the store, they'll know what to do.
This is more of a general ATT thread, but it does relate to my note 4.....
I have a one plus one, and my note 4 and from day to day I want the flexibilty to swap phones as I see fit. It used to be move the sim, and you're good. Lately, I've see issues when I moved my sim from phone to phone.
The first was last week, I bought an alpha clone off of craigslist and voice would work, but data would not. I dropped it back into my one plus one, and same thing, no data. Went to an ATT store, and they did an IMEI swap on my account and all was well in the world. Years ago, the IMEI swap on the carrier system kinda just followed the phones and wasnt ever an 'official' thing...but now it seems it is. Any ideas on this, can I swap my IMEI online with ATT?
Obviously I did a search on it, and it takes me to the ATT website, but it looks more along the lines of swapping when you've made an official order, not just because you want to. Am I missing something?
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
The Sims that are blue are lte Sims don't get the ones that are purple those are isis
Clienterror said:
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
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Is that what ATT is giving out by default now? I have a nano sim (that i got for that nexus clone) and it works fine in my OPO. If I put it in my note 4, I only get 4G, not LTE, which I thought was odd. I can do as suggested, just want to make sure I understand first...
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
thanitos said:
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
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ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
Call customer care and give them the imei of a phone that supports lte and have them add that and just not change the sim
dboogie2288 said:
ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
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The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
zoso28 said:
The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
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Interesting. When I went to another ATT store a few weeks ago to change to a nano sim, the rep changed some codes on my plan. I got this in an email:
DELETED MOBILESHAREVSL64VT
ADDED MOBILESHAREVP20
Last night I went to a different ATT store than usual, and found out they were just a partner (though you could never tell it) and he said there were a few wonky codes on my plan, one of which mentioned something about APNs...so maybe youre on to something. He was under the impression it was grandfathered though, so it was old. He could, of course be wrong.
He also tried his SIM (oh and I have a non-secure sim) in my one plus one from his moto x 2014 and it worked just fine. LTE and everything. He put my sim into his X, and got 4G only, no LTE.
So he swapped me back into a non-secure micro sim, just to try things out again, and I left the store with my one plus one working. I came home, dropped it into my Note 4, and got 4G only, no LTE. When I put it back into my OPO, I got a text message saying I needed a new sim to work with my phones new feature. Weird.
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
zoso28 said:
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
Click to expand...
Click to collapse
So that sounds like its our culprit.
If i have a secure sim for my note 4....can I move that to my OPO? I've heard no, but I've also heard yes...
I have been swapping my Sim card that I got with my Note 4 with my Note 3 Nokia 1520 and my Gear S. I have had data act up but only with the Note 4. Everything else has worked fine. In the Note 4 what I have done is add the older apn and toggle to that apn. Let it pickup the 4G lte icon or whatever it is. Got to phone app settings advanced settings and make sure you don't get an error. Then switch back to the Nextgen apn.
Worked for me.
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
For Christmas I got an iPhone 5s for my daughter,to replace her iPhone 4s.Its been so long since I've used an iphone. Christmas morning she opened it.I told her just swap your Sim card,she came back down kinda upset and said it didnt fit.Now I felt bad,ATT isn't open nothing I could do.I remembered once I took a Sim that was too small and crazy glued it to a iPhone 3g Sim tray and it worked.So I googled cutting an iPhone 5s Sim card,and there's actually a template you can DL and trace where to cut.For some reason my printer didn't want to work so used a ruler and the dimensions that were on the site,it was micro Sim to nano sim. I got really sharp heavy duty scissors and cut it,sanded the sides and corner,even the non contact side because the nano is like a hair thinner,fit right in sim tray and worked perfect.I've offered to give her my S5,nope lol these kids and there Iphones.And that phones IMEI was on my plan that day,it was an ATT phone from someone who recently got a 6plus that I got it from.
i think verizon can't keep up with samsungs monthly security updates. i have unlocked/unbranded s8+ that i have been using one year or so on V prepaid and when i want to access the verizon app or web site it says i MUST pair the sim to continue.
tech non-support says the phone isn't compatible with verizon i have to give up the phone. i told them the same story i've been using it and the sim is fine and how exactly is it all of a sudden not compatible after 1 year? sh wanted me a put sim in another phone my old phone. told here i dont have it and it was a different size sim and the verizon store activated my s8+. she named a date 9/2 as when their computers spotted the phone as not compatible which is the same date another samsung security update was installed.
and after 10 min of listening to foreign b.s. i hung up on her.
phone still works
she called back said sorry we got disconnected thanks for using V
i think the issue after some research is my s8+ when activated perhaps got a post paid sim instead of a prepaid sim. the difference as far as i can research is video is only 480p for prepaid plans and postpaid gets 1080p which i get. may also be certain areas of the country dont work with prepaid and roam although who knows for sure about that.
may also be a non-nfc sim which i haven't tried to use nfc
no one at V store can figure it out although one dude said he tried a few sims and all claim not compatible...
I'm looking to get a Note 10+ phone that can be bootloader unlocked & rooted, but I'm tied to Verizon.
Anyone using either the N976F or N975F on VZW? Any issues or tricks in order to get them to accept something other than the "V" variant that is locked down and may never have root?
Trying to figure out which of these 3 Note 10+ phone variants to go with:
N975F
N976F
N9750/DS
TIA.
UPDATE: Not officially, but it seems possible. Keep reading below for my experience...
I'm on the n9750 on Verizon and it seems to be working well. I just got it so I haven't got to fully test quite yet.
Just for reference, I wanted to post this for others since I wasn't able to find true compatibility details other than VZW's ironfisted "certified" devices (ie the locked SM-N975U):
I recently purchased a Samsung Note 10+ (SM-N975F/DS) international variant online, and was able to get successfully attached to my VZW account. I have a grandfathered unlimited data plan, and was replacing an existing phone on my account.
Here's how it went down:
Initially when I tried to activate and attach the N10+ to my account via VZW website, it told me the phone couldn't be registered on their network.
Took my phone to a local VZW store.
Told the rep I bought a new phone and needed it attached to my account.
He validated my account details (he never asked for the IMEI of my new phone) & grabbed a new sim card, did his thing on the VZW tablet terminal and then popped the sim into my new phone.
At this point, the LTE data worked almost immediately, however the voice calling didn't work. Test calls just failed and quickly exited the phone app saying call failed/ended.
He said wait a couple minutes, sometimes it takes a bit, so we did. I think we also rebooted too. He was checking various things on my phone and the account.
He noticed that the VZW system said my phone couldn't be used on their network, but said there was something he could try...
He took the sim out of my phone and popped it into his already activated VZW phone. After a maybe 30 seconds, he made a test voice call, and it worked (my sim, his phone)
Then we swapped my newly activated sim back into my new phone and after about 30 seconds, I had both LTE data (as before) and now also had voice calling. A quick test call from my phone confirmed and I was good to go!
Obviously, YMMV, but it can be done, you just might need to find a VZW rep that is helpful and willing to go the extra mile to get the international version (SM-N975F/DS) activated onto the Verizon network.
So I just want to say Ive been on straight talk for probably 12-15 yrs. I thought I knew all the tricks for getting phones to work on certain networks.
I prefer verizon in my location, it has the best coverage but also verizon sims have always been tricky to use on phones I didnt buy from straight talk. In the past Ive been told by straight talk that my phone wasnt compatible with verizon network but then I would just buy a junk $40 verizon/cdma phone, activate the sim in the cheap phone, and then transfer it over to my owned,unlocked,nicer phone and that would be enough to get calls and text. then set a couple APN settings and you have data and mms.
So.... Ive had a verizon sim in my LG G7ulm for 3 or 4 years now...or since it came out in 2018.
I have an unlocked version I bought outright. I cant remember if straight talk let me register it directly on verizon sim or if I had to do the sim swap trick mentioned above but anyway....3 years at least of zero problems.
My phone been stuck on android 8 and running slow so decided to wipe it and flash android 10 firmware. After doing so I can boot the phone and for 20-30 sec it shows its connected to 4g lte but then drops and i have no service at all. Ive tried all network operators/modes, Ive set APN...reboot, Ive tried 6 or 7 various different firmware revisions and this is the same result....no service.
I even went back to stock oreo 8.0.0 firmware but the problem still persists.
I contacted straight talk via chat which always is a laugh because they cant trouble shoot a rock that wont roll downhill and just tells you the device is not compatible. My daughter has this same phone and it worked fine for years as well but she took her sim out to test a different phone and lost it and when she ordered a new one it wouldnt work and they told her the phone was incompatible even though me and her both had these phones working fine for years and know they work.
So is straigt talk just blacklisting my phone? Did reflashing a new firmware cause the tower to re-verify the device and blacklist it or something? I can still pop this sim in my old phone and it connects perfectly fine and has service.
I just dont get it. My daughter when she ordered a new verizon ST sim and activated it her phone did the same thing and they said it wasnt compatible with verizon which is bullsh## because if you activate the sim on a different device then swap it over it works great.
Why do they care what device it is solong as your paying for service?
I dont know whether I should try a new ST verizon sim, ST t-mobil sim, or ST att sim now.... Att always works on these unlocked phones but service is crap in this area with at&t.
Anyone have similar experience or knowledge about this issue?