Contact names not appearing - Google Pixel XL Questions & Answers

When I originally set up my phone, I transferred everything from my Nexus 6 to the Pixel XL with the cable provided. In all my messaging apps, it shows most of my contact names as XXXXXXXXXX (their phone number). In the contacts app, for those same people, it will correctly show the contact name and number.
I thought it may be a formatting issue, but some contacts with the format of (XXX) XXX-XXXX appear correctly, while others don't. It is not limited to only the messenger app, it happens in all my messaging apps such as textra. Already tried clearing cache and app data and no luck. Any thoughts? Thanks!

Related

People name facebook sync bug?

Hi
Do I have a bug here or am I not doing something right?
I have my People contacts set up:
Only contacts with phone numbers: Off
Sim (0): Off
Google (1): Off
Phone (77): On
Facebook (140): Off
Then in each of my contacts I have linked the phone contacts to the Facebook accounts. All is fine, photos are displayed etc. For some of the contacts, their names are displayed like
Firstname Su
due to the length limitation of when I imported them from my old device, via the Sim. No problem, I think, you can go into the "Linked" screen, and change the drop down for "Select Contact Name" and select the Facebook name.
Now some time later I have noticed that some, not all, of my contacts have reverted back to the shorter "Phone" name.
I could edit each of these names to be equal to the Facebook name, but this was ok earlier?!
I got the same problem. I keep changing their names to their facebook names repeatedly
Yep seems to be a bug with the phone.
Thankfully it only seemed to happen with around 6 of my contacts, so I manually changed their 'phone' names to their full name too.
Thanks, I have emailed HTC Support.

Facebook contacts with numbers showing

Hey all,
Just received my Desire and loving it. My only issue so far is that even though I've selected in the People app only to display Google contacts there seems to still be Facebook contacts appearing, albeit only the ones who have entered phone numbers into their Facebook profile.
This causes duplicate entries for the same person in messaging apps (default and Handcent) and in the People app it seems to prefer to show the Facebook contact details rather than the Google ones.
Any ideas?
Thanks
Russ
I have exactly the same problem
are those the contacts that are LINKED to facebook contacts, but not actually facebook contacts?
oh, and you will get du0plicates appearing in third party apps. all that unticking them in people does is hide them in that app. the rest can still see them.
Yes, the linking has happened automatically, unfortunately it doesn't stop the contact showing up twice. For example, I have a friend Hailei, she has an entry in my google contacts with her phone number, this contact is linked to her facebook profile on which she has a fake contact number.
If I create an SMS and type in Hailei as the recipient I get presented with both the real number and her fake facebook number and there's no way to stop this happening. This happens with the standard Messaging app or with Handcent.
in the sms you will get that, yes.
like i said, just because you have hidden the facebook contacts in people, it does NOT hide them in any other application, as they are still downloaded to the phone.
the only way to get rid of the duplicates is to sing out of facebook for HTC sense. not ideal, but hopefuuly it'll get fixed later as it's not an ideal way for it to work.
this is far from ideal esp if numbers match sat tmobiles ie every time they send me a text it date it'd from a contact and my fiancee is then why they sending you texts and I have to show her to prove it. we need to pressure HTC on this to get a fix or at least the ability to delete them from the phones address book. also a side question if anyone knows a way to link the phone button to the people app so o get that come up instead it would be great ie remaping it or something
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?
It would be nice if you could import the facebook contacts one at a time into your phonebook, not just as a whole.
I was lucky and found out the whole facebook thing as soon as I started my phone, managed to delete my whole contacts, uncheck the facebook contact sync and start again. No more pointless numbers from people I would never want to phone anymore, but means I can't get pictures up for my contacts.
Handcent SMS now has an option to hide social network contacts, although I don't actually have access to that option, it's in the release notes for the latest version which I have but the option in Settings doesn't appear, I'm not alone on this so must be a bug, hopefully quickly fixed and that puts an end to my problems!
roakes said:
Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?
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Click to collapse
Syncing Facebook contacts into phonebook is actually a Sense function, i.e. part of the HTC's "People" program.
Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!
Yup couldn't agree more. I did a reset like 5 mins after starting the phone, just because I didn't want to see the facebook armada on the list. While yes I did aggree to friend requests from my students ... I don't want to have all 200 of them as contacts in the phone prog ...
[jon] said:
Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!
Click to expand...
Click to collapse
yes this is a massive problem for me. is there any solution?
callummc said:
yes this is a massive problem for me. is there any solution?
Click to expand...
Click to collapse
OK so this is what I did, but I have no idea whether it will work for you. I had a specific contact who I simply couldn't dial so I tried to find a solution.
NOTE: This does NOT solve the problem for all contacts, but read on and it may help...
First thing I did was go into my Google Contacts on my computer and deleted all the Facebook metadata in the "notes" section for each contact (as this was already pulled over from my HTC Hero tagging, and it seemed to have a different format.) << so if you are migrating from an older HTC Sense handset, then this may help you but WARNING: this will take a long time to do for each contact, and you will then need to re-associate every contact.
Next thing was to delete all the contact info off my device which you can do by going to Manage Applications > Contacts Storage and delete all the stored info.
Now go to sync settings and hit "Sync All" (or whatever it's called), or just wait and your phone will automatically re-download all of your contacts.
Now... some contacts will automatically get linked to their respective Facebook accounts and some will need to be set manually (I have no idea why they can't ALL be linked automatically, it seems kind of random...)
Anyway, what I have now found is that:
- Any contacts who were linked automatically: my settings override the Facebook settings
- Any contacts who were linked manually: Facebook settings override my settings
Either way, this is incredibly annoying and I think that HTC really do need to provide 2 extra options:
1. To not download ALL Facebook contacts, only to fetch additional attributes for existing contacts
and:
2. To give us greater control over what these attributes are (i.e. I do NOT want all of my contacts random/invalid phone numbers being imported to my device and cluttering everything up, just because I want their image & wall updates...)
I think you have to LINK the person.
I had the same, but when I LINKED the two 'names', it became one. I could choose which name I wanted to use, the Facebook name or the Google entry name.
You told in a previous post that the LINK was automatically done. This is not true. It only suggests, but you have to confirm by clicking the broken chain behind the name. Then it becomes a chain and the two entries becomes one.
I hoped this helps ya all.
I realised mine wasn't automatic, it was just already linked from when I had my Hero, I forgot it stores the link on your google contacts
Workaround:
Not ideal but fixes problematic phonnumber
When you have linked your gmail contact with fb account
Edit your gmail account and add any number as that persons phone.
Now you should see 2 numbers from that person.
Chosse that fake number as primary number.
Now edit gmail contact again and edit fake number with real one.
It will override fb number if it is in wrong format
Not ideal but at least you have proper number for that person
Using Sense 2.0 here.
Apart from the sms number suggestion thing (i can live with it, but is annoying...)
The real problem is that every facebook contact that has a phone number is synced without the + in the area code. This makes all contacts undialable!!! I checked that on facebook via browser the numbers are correct (they are without area code)!
We really need a solution for this problem, a solution that isn't disable facebook people sync (i want to keep photos etc.)

[Q] Exchange Contacts & Google Contacts showing duplicates in SMS 3.0 (Sense 3.0)

Previously posted in Synergy thread with no resolution/suggestions.
Background
I have contacts synched from my Exchange account (I need to access work email, etc.)
I also have contacts synched from my main google account. In google, under Contacts, the "My Contacts" subdivision are identical to the Exchange contacts. There are no duplicates on either list of contacts.
On my phone, under "search people" I see all contacts, including random people from gmail's of past. This is normal. Under the People App, I see a list of my exchange contacts (which also happens to be the same list as my "My Contacts" sub-list from Google Contacts). There are no duplicates seen here either.
Question
However, when I begin to type a text and start to enter the name of the person to send a text to, the auto complete showing matching names shows DUPLICATES of every entry. So for example, I type Tom, I would get two Tom Mobile numbers and Two Tom Home numbers where it should be only one for each (1 Tom home, 1 Tom Mobile). Is this normal behavior for Sense/SMS 3.0? I did not have this issue with my prior stock ROM. If not, how would you suggest resolving it?
Rocklee99 said:
the only time i see a duplicate is when i type in a name of someone i called recently, and the numbers are one digit different, i original being the real number, and "duplicate" being the one with a "1" in front of it
Click to expand...
Click to collapse
Right, that is expected behavior. When I start to type a name in the text input I get two of each and every number showing up in the drop down. But as I said, no duplicates when I browse through "people" app.
KB112 said:
I only get duplicates in this sense as well. I think it even says recent in front of them or by it. I also get a duplicated text "wording"if trying to attach a pic within a text. It seems sending from gallery works the best for mms.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
There is a "history" listing which is also normal behavior. So for example, If I'd previously typed TOM, when I got to enter T-O, you will see TOM (history next to hit) and again the TOM result. Only I also see an exact duplicate for that TOM again just below it which really shouldn't be there (should it?). I do not believe it was like this in Stock. My only guess is the identical contacts from Exchange and Google (My Contacts) have both been synched over and SMS 3.0 doesn't filter the duplicate entries from showing like the "People" app correctly does. This is why there are no duplicates under "people" app but they do appear in text name entry drop down.
Based on other threads: http://androidforums.com/htc-desire/113907-duplicate-contacts-when-texting-calling.html & http://androidforums.com/droid-x-support-troubleshooting/400279-duplicate-contacts-all-sms-apps.html it looks like others have noticed this issue too. It's not ROM specific but seems to be a GB and/or Sense 3.0/SMS issue? Apparently this IS the standard behavior of a GB rom I guess? I do not recall having this issue with stock Froyo rom. Unless someone else with both identical exchange and google contacts has figured out how to avoid it.

contact listing mobile number multiple times

Many of my contacts contain just one phone number, their mobile. Then WhatsApp identifies them and adds its own contact. These two contacts are merged and when viewing the contact I see only one number, as expected. However, apparently internally the G3 lists the contact as having 2 duplicate numbers. This confuses apps that try to automatically choose a default number to call (specifically, Conigri contacts widget). I can also see this in the quick contact popup. The contact shows with two entries of the same number. I can't work around this by choosing one of these as the default, because the contact details show just a single number. I tried to remove the number, which initially works as the WhatsApp number becomes the default, but then WhatsApp syncs, sees the contact no longer has a number and deletes its contact entry leaving me with a contact with no number.
Note that I previously had a Galaxy S5 and had no such problem there (so it is not a basic Android problem I guess).
I tried googling for the issue, but couldn't find it. How can I solve this?

Amazon Fire Phone Syncing Contacts Problem

I have an Amazon Fire Phone bought from the USA and unlocked to any network but using in the UK on 3 network.
I've rooted the phone and using a different launcher + added Google Play, so for the most part it act's like most Android phones.
However one major problem I have is the device seems to keep losing the names and phone numbers of everyone I have on Gmail. It seems to retain the names and numbers of people on Facebook who have shared their phone number but the majority of my numbers (over 800 people) are stored on Gmail.
The only work around I've found is to go into gmail on my PC and export all my contacts to a VCF file (vCard format) and if the phone loses the contacts I can import them back again from the VCF file but this of course misses out any new people I've added since the last export.
Is there a 3rd party app that will manually let me resync my gmail contacts over the internet at will?
my phone is firmware: Fire OS 4.6.3 (463001620)
I'm using both the original Firephone Contacts Manager and Email software to help keep the contacts in sync with GMAIL
One of the main reasons I also like to use GMAIL to handle my contacts is I like to add photos of people to their details
I had a similar problem but it was because I froze a background system service that was involved with syncing gmail contacts. As soon as I unfroze it problem solved. So make sure you didn't freeze any system services. Sorry I forget exactly which system service it was. You could also go into account settings, delete gmail and re add it. Give it some time and it should sync your contacts.
One other problem I had in the past was that for some reason I had a couple hundred duplicates of one contact (not sure how this happened) and it broke the syncing and the phone just refused to sync contacts giving me a fail message. I went into my gmail contacts and deleted all duplicates. Problem solved.
Also could be a bad contact with a unique field or bad code or just weird symbols. Try making a new gmail account. Add a couple contacts and add that gmail account to your phone. Does it sync fine with the new gmail account?
Sent from my SD4930UR using XDA Free mobile app
The built in contacts app is seriously stupid and its driving me crazy.
it shows several contacts sources and I can't disable the sync of any of them rather than changing the view to Gmail only or so...therefore I ended up with many repeated contacts on my phone from 4 sources (Gmail Contacts , Whatsapp Contacts?!?, Facebook and Linkedin)
I stopped the sync with Linkedin , but every single number that was synced previously is saved in my Whatsapp contacts and everytime I try to delete it says that I can't delete and it will be hidden...I openend a case with Whatsapp and I am pending them to get back to me.
When I use the (join) option to merge the contacts I end up with a very long repeated list of numbers or old numbers that I can't delete....very frustrating.
I tried using third party contacts apps and ended up with too many duplications.
I did send a feedback to amazon about this, advised them to take a look at the HTC contacts app for inspiration as it really outstanding...if by the end of this year they dont fix this phone I am ditching it and getting either iPhone 6s, Samsung S6 Edge or HTC

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