got my pixel xl (please read) - Google Pixel XL Questions & Answers

Volume rocker is loose. Rattles around. Works good though. Anyone else with a brand new pixel xl experiencing this?
Regards

Nope. Mine is solid.

fremont85 said:
Nope. Mine is solid.
Click to expand...
Click to collapse
Well if more people say the same I'm gonna return it. I would see they'll just give me a refund. I'm really not a massive fan of the device as it turns out. Which surprises me. Maybe the smaller one I'd like better idk

nope, mine is solid

I really like mine. I'm glad I got it.

So seriously guys. You're telling me that if you wave your pixel xl in like a fanning motion sort of rapidly you dont hear any rattle AT ALL.

No rattles here

Dammit. Last thing I want to deal with right now. Why couldn't it have just been solid like yours? All the anticipation and ugh. Not to go all emo but it makes me disappointed big time.

I guess in the am with my coffee I'll fire up this support feature and see how it goes. Subscribe to the thread as I'll be updating it late. Feel free to chime in with your experience. Need to know if anyone else has this issue.
Thank you all.

No rattle here.

No rattle here either
Sent from my Google Pixel XL using XDA Labs

I just received mine, I have 2 devices, a regular and an XL. If i shake them very fast in a top to bottom direction I get a tiny bit of rattling out of both of them from the buttons. Minor issue but solid would be nice.

So, at first I thought I had the same issue as you-- but the rattling persists even while holding the volume rocker and power button.
Are you 100% positive yours is the volume rocker?

michikuda said:
So, at first I thought I had the same issue as you-- but the rattling persists even while holding the volume rocker and power button.
Are you 100% positive yours is the volume rocker?
Click to expand...
Click to collapse
Since you mention it...yes. Power button loose too. Both of them in fact.
I already had a support chat and they insisted on sending me a new device. Now we'll see how long it takes to get here.
The device is great otherwise. I would've held onto it for a while because it's def not a deal breaker. I really just wanted to reach out to support and the issue documented on their end at the very least.

I have the same issue with my Pixel XL volume rocker, its quite loose and rattles when shaking phone.
But also can hear something is loose inside the phone, just tapping with finger on the upper side of the screen while holding the vol rocker clearly can hear rattling from inside.
Also the power button press click is quite loud same with vol rocker.
Also screen tapping feels wired a bit, like theres empty space under it (like tapping the empty box)

Frostbite79 said:
I have the same issue with my Pixel XL volume rocker, its quite loose and rattles when shaking phone.
But also can hear something is loose inside the phone, just tapping with finger on the upper side of the screen while holding the vol rocker clearly can hear rattling from inside.
Also the power button press click is quite loud same with vol rocker.
Also screen tapping feels wired a bit, like theres empty space under it (like tapping the empty box)
Click to expand...
Click to collapse
I know there is already a dedicated thread for issues and I post it in their. But also stay right here that I had a major freeze and had to reboot the phone this morning. That's a little frustrating.
Apparently the rmas are going out overnight so I should have a replacement device soon. Dying to see if my replacement has the same problem. Pretty interesting you have all these people waiting weeks for shipping but I could be on my second device by the weekend already.

ryanbmw51 said:
I know there is already a dedicated thread for issues and I post it in their. But also stay right here that I had a major freeze and had to reboot the phone this morning. That's a little frustrating.
Apparently the rmas are going out overnight so I should have a replacement device soon. Dying to see if my replacement has the same problem. Pretty interesting you have all these people waiting weeks for shipping but I could be on my second device by the weekend already.
Click to expand...
Click to collapse
Then wish you luck with the new one, I have to jump on support chat to rma mine.

tigercranestyle said:
no rattle here.
Click to expand...
Click to collapse
Thanks for chiming in. I must be out of my mind. I went to Verizon store that had a pixel XL in stock. Checked it out and it's the same as mine. Volume button loose. Rattles when I shake the phone ever-so-slightly. What are the odds that there was another device like that?

ryanbmw51 said:
So seriously guys. You're telling me that if you wave your pixel xl in like a fanning motion sort of rapidly you dont hear any rattle AT ALL.
Click to expand...
Click to collapse
Didn't notice a rattle or looseness, but if I take my Pixel XL and do a jerky fanning motion it does sound like the power button or volume buttons are rattling. In normal use I do not hear any rattling and they don't feel overly loose. This was not the case on my N5. Those buttons rattled with just normal use (gently turning the phone over). They did address the problem on the N5 on later builds ( http://www.droid-life.com/2013/12/13/slight-hardware-tweaks-already-being-made-to-the-nexus-5/ )

I have two Pixel XL's, the buttons are very slightly loose in an an up and down motion parallel to the phone's screen. Nothing of major concern. If I shake the phone vigorously, I hear a bit of a rattle. But I'm really shaking it. Not something you would hear on a day-to-day basis.
The buttons feel very steady and clicky when pressing.

Related

Vibrate rattle.

Hey guys! Just picked up my 900 today and I must admit, I'm loving it so far. Now, I know most of us have the scrolling lag (compared to the DVP or HD7) but does anyone have the vibration rattle? Anytime my phone vibrates, it rattles for the first part of the vibrate duration then stops. When vibration resumes, the rattle is there again but only for a brief moment. It's as if it rattles only when the motor first takes off. Not a really huge deal but it does get somewhat annoying at times... I've tried to take out he micro SIM tray because I thought this was the cause, but it isn't.
Mine does that too. From reviews I have read it is normal for the Lumia 900.
braddles said:
Mine does that too. From reviews I have read it is normal for the Lumia 900.
Click to expand...
Click to collapse
Interesting... I wonder why they thought it would be a good idea to do that?
It's normal
Nissan350 said:
Hey guys! Just picked up my 900 today and I must admit, I'm loving it so far. Now, I know most of us have the scrolling lag (compared to the DVP or HD7) but does anyone have the vibration rattle? Anytime my phone vibrates, it rattles for the first part of the vibrate duration then stops. When vibration resumes, the rattle is there again but only for a brief moment. It's as if it rattles only when the motor first takes off. Not a really huge deal but it does get somewhat annoying at times... I've tried to take out he micro SIM tray because I thought this was the cause, but it isn't.
Click to expand...
Click to collapse
I think it's the camera button. Mine is loose and I can shake the phone close to me ear and hear it rattle. I took it into the AT&T store and all of them (display and employee phones) do it.
wspaw said:
I think it's the camera button. Mine is loose and I can shake the phone close to me ear and hear it rattle. I took it into the AT&T store and all of them (display and employee phones) do it.
Click to expand...
Click to collapse
Definitely not the camera button for me. I downloaded a vibration app that allows you to access the vibration at the touch of a button and secured all buttons by putting my hand over them... it still rattled. My best guess would be a faulty motor or something very close to the motors location inside the phone. I will justify it by calling it a feature. Lol.
It's the camera
I'm pretty sure it's the camera lens rattling. It's not a feature, more of a design oversight. It's very annoying. But that's how all Lumia 900s are so I suppose you could say it's "normal" behavior.
Edit: BTW I forgot to mention that I exchanged my phone once thinking I just got a faulty phone but the replacement does the same.
Ditto. I wondered if someone would be posting about it.
The phone is two awesome for me to worry about it though
Nissan350 said:
Hey guys! Just picked up my 900 today and I must admit, I'm loving it so far. Now, I know most of us have the scrolling lag (compared to the DVP or HD7) but does anyone have the vibration rattle? Anytime my phone vibrates, it rattles for the first part of the vibrate duration then stops. When vibration resumes, the rattle is there again but only for a brief moment. It's as if it rattles only when the motor first takes off. Not a really huge deal but it does get somewhat annoying at times... I've tried to take out he micro SIM tray because I thought this was the cause, but it isn't.
Click to expand...
Click to collapse
Dude, you just made me look stupid. Read your post and I started shaking my phone. My Boss walks in and asks....you ok?? Geessshhh......just what I needed, got caught on xda shaking my phone.
my phone sounds like a chainsaw when it vibrates.
Does it sound like this? http://forum.xda-developers.com/showthread.php?t=1446018
i have to turn the vibration completely off on my amaze its rather annoying
Same here, but I can hear something rattling back and forth if I shake it. I have to hold the phone close to my ear while shaking to really hear it though.
As long as it doesn't mean something will break, I'm fine with it.
Yes, I can confirm that my new Lumia 900 does exactly the same horrible rattling For what is worth, I think is much less noticeable if you use the Gel Case which I got for free from my AT&T store:
www[dot]wireless[dot]att[dot]com/cell-phone-service/accessory-details/?q_sku=sku5870251#
(Copy and Paste the Link and modify it because forum won't allow me to make it URL)
Regards
I'm going to check the hallway for my boss before I shake this phone again...
wspaw said:
I think it's the camera button. Mine is loose and I can shake the phone close to me ear and hear it rattle. I took it into the AT&T store and all of them (display and employee phones) do it.
Click to expand...
Click to collapse
I sent myself an email to get a vibration, while holding all buttons stationary. The buzz, although lessened, is still evident. So it's something else.
I really do prefer the vibration from my Focus over the Lumia.
Nokia are pretty good at fixing hardware issues.. someone should bug them on their NokiaUSA fb page and also their twitter account. If they get enough complaints, hopefully they will do something about it.
Also, start a thread here:
http://discussions.europe.nokia.com/t5/Nokia-with-Windows-Phone/bd-p/Nokia_with_Windows_Phone
hx4700 Killer said:
Ditto. I wondered if someone would be posting about it.
The phone is two awesome for me to worry about it though
Click to expand...
Click to collapse
Exactly how i felt. Until i got like 5 texts in a row lmao. Guess ill just have to get use to it cause theres no way im returning this phone!
alodar1 said:
Dude, you just made me look stupid. Read your post and I started shaking my phone. My Boss walks in and asks....you ok?? Geessshhh......just what I needed, got caught on xda shaking my phone.
Click to expand...
Click to collapse
LMFAO! The funniest mental image just popped up in my head haha!
stratax said:
Does it sound like this? http://forum.xda-developers.com/showthread.php?t=1446018
i have to turn the vibration completely off on my amaze its rather annoying
Click to expand...
Click to collapse
The video is private. It wont let me access it :/
kalep said:
Yes, I can confirm that my new Lumia 900 does exactly the same horrible rattling For what is worth, I think is much less noticeable if you use the Gel Case which I got for free from my AT&T store:
www[dot]wireless[dot]att[dot]com/cell-phone-service/accessory-details/?q_sku=sku5870251#
(Copy and Paste the Link and modify it because forum won't allow me to make it URL)
Regards
Click to expand...
Click to collapse
I have the Black GEL TPU case sold at At&t that covers the entire phone like a glove. Vibration is still evident.
For all those that are trying to simulate vibration, go into the market and download "Vibemassage + Sound"
Once you start it up, pivot over to options and disable the "enable sound" slider then hit the main switch. If your phone is like mine, you'll notice that it rattles only when the vibrations starts.
Also, if you turn the phone around and hold it up to your ear and tap to the left of the camera, you will hear the rattle.
The vibrate is pretty annoying. Tempted to just turn it off completely.
vect0r said:
The vibrate is pretty annoying. Tempted to just turn it off completely.
Click to expand...
Click to collapse
Tried that. I kept missing notifications :/
Mine rattles when vibrating too. It's fairly loud and sounds cheap. It seems out of place on a device that otherwise feels solid and premium.
I grabbed an app (vibeMassage + Sound) to test the vibration and experimented with holding each of the buttons and removing the sim card. The rattle isn't coming from anything on the outside of the device, so something internally must be loose.
It honestly sounds like its coming from the headphone jack, when i squeeze that area it gets less noticeable

Volume Rocker or Power button WOBBLY

I have the white one
My volume rocker is wobbly and whenever my phone vibrates it has that sharp sound vibrating as well
As if theres a piece of plastic that is bouncing around inside the phone
But of course its just the volume rocker that is wobbling like mad whenever the phone vibrates
Anyone have this?
If I hold my finger to the volume rocker it doesnt make that nasty sound
I go into settings and I tap "vibration intensity option" and I tried selecting different vibration levels and I can definitely hear the difference
With the wobbly volume rocker
Anyone else?
The fascinate had this as well. It caused allot of concern when it was first released. They all held up like champs though. I think they are actually designed this way for longevity. I've had many Samsung phones, and never had any problems with their buttons. Try not to worry about it unless it starts to cause problems. Mine feel lose just like how you describe yours.
I would take it back for exchange if you still can. I just bought a tablet with the same problem and I am going to exchange it. For the money, that's not something you should have to deal with. My s3 definitely does not have the same problem.
Weirdly my S2 and S3 both have the sane issue. It has stopped bugging me though.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
My button keeps getin pressed and turning my phone off i wish it was on the top! The casemate tough makes it stick out even more thats the only issue for me.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
1sagain said:
I have the white one
My volume rocker is wobbly and whenever my phone vibrates it has that sharp sound vibrating as well
As if theres a piece of plastic that is bouncing around inside the phone
But of course its just the volume rocker that is wobbling like mad whenever the phone vibrates
Anyone have this?
If I hold my finger to the volume rocker it doesnt make that nasty sound
I go into settings and I tap "vibration intensity option" and I tried selecting different vibration levels and I can definitely hear the difference
With the wobbly volume rocker
Anyone else?
Click to expand...
Click to collapse
I have the exact same problem, went back to the store the day after, the rep said it isn't wobbly... and told me to test the demo ones and the demo devices also had the same volume rocker problem.
Now that I have it in a case, the weird sharp plastic moving up and down during vibrate is gone but it still bothers me to know that it's wobbly.
I tried returning it the guy said it's fine so I just lived with it.. my powerbutton isn't like this at all tho, very sturdy.
I've had three Galaxy S IIIs so far...
The power button was very loose/wobbly. AT&T replaced it for me.
The screen was separated from the bezel. They gave me a hard time about replacing this, saying that it's against policy to replace a phone multiple times unless it has a serious issue, but eventually replaced it. The power button was solid on this one.
This one has a looser power button than the first. It does not stick out as far as it did on either of the other two, and does not click when pressed. I also have to press it in just the right spot in order to get it to register. The AT&T store said that the button seemed to be working and they can't keep replacing it for "cosmetic issues."
On the one hand the button does work 90% of the time, it's just a little finicky. On the other hand, I don't expect this poor quality out of a premium device. I'm a little conflicted as to whether I should live with it our escalate to AT&T customer service.
raptir said:
I've had three Galaxy S IIIs so far...
The power button was very loose/wobbly. AT&T replaced it for me.
The screen was separated from the bezel. They gave me a hard time about replacing this, saying that it's against policy to replace a phone multiple times unless it has a serious issue, but eventually replaced it. The power button was solid on this one.
This one has a looser power button than the first. It does not stick out as far as it did on either of the other two, and does not click when pressed. I also have to press it in just the right spot in order to get it to register. The AT&T store said that the button seemed to be working and they can't keep replacing it for "cosmetic issues."
On the one hand the button does work 90% of the time, it's just a little finicky. On the other hand, I don't expect this poor quality out of a premium device. I'm a little conflicted as to whether I should live with it our escalate to AT&T customer service.
Click to expand...
Click to collapse
I had a similar issue with Apple recently. My iPad 3's buttons were scratched and looked like someone tried to chew on it (mind you this is a replacement for a faulty iOS iPad 3 I had). Fortunately, Apple replaced it right away for its cosmetic issues.
My power button seems to have a similar issue to yours, in terms of not being as sturdy as the volume rockers, however it's bearable and hardly noticeable.
Given that I've heard so few horror stories about Android phones as opposed to iPhones, a not-so-sturdy power button isn't the end of the world!
However your provider or Samsung at the very least shouldn't be refusing to give out replacements for such issues...
The power button and the home button? Were really wobbly on my first gs3 (white) I exchanged it when the red one came out, this one I might say is perfect from cosmetic issues.
Sent from my SAMSUNG-SGH-I747 using xda premium
Jcbzr said:
I had a similar issue with Apple recently. My iPad 3's buttons were scratched and looked like someone tried to chew on it (mind you this is a replacement for a faulty iOS iPad 3 I had). Fortunately, Apple replaced it right away for its cosmetic issues.
My power button seems to have a similar issue to yours, in terms of not being as sturdy as the volume rockers, however it's bearable and hardly noticeable.
Given that I've heard so few horror stories about Android phones as opposed to iPhones, a not-so-sturdy power button isn't the end of the world!
However your provider or Samsung at the very least shouldn't be refusing to give out replacements for such issues...
Click to expand...
Click to collapse
Well, the rep at the AT&T store said that her GS3 was like that as well, and even though I showed her that it was not like that on the floor model she insisted it was normal variation. She did offer to waive the restocking fee on a different phone if I was unhappy with it. I considered taking her up on it and going with the One X but the smaller, built-in battery and no removable storage just kills it. I'd say as long as the button keeps working I'm fine with it as-is. It actually makes it harder to accidentally turn on the phone, to be fair.
raptir said:
Well, the rep at the AT&T store said that her GS3 was like that as well, and even though I showed her that it was not like that on the floor model she insisted it was normal variation. She did offer to waive the restocking fee on a different phone if I was unhappy with it. I considered taking her up on it and going with the One X but the smaller, built-in battery and no removable storage just kills it. I'd say as long as the button keeps working I'm fine with it as-is. It actually makes it harder to accidentally turn on the phone, to be fair.
Click to expand...
Click to collapse
Return it then buy it from Best buy. I went through 3 models before I found one with no loose buttons. If you do a search you will see that I made the first thread about this.
Sent From My Samsung Galaxy SIII
yup got the same prob on the i747M

Rattling Volume Rocker

I am wondering how common the loose/rattling volume rocker issue is. It wouldn't bother me except for when the phone vibrates the volume rocker makes a sharp rattling noise. I am still in the 30 day return period but I don't want to go that route if I am just going to get another phone with the same issue.
Any feedback is great, yes rattling rocker, no its perfect, any response helps.
gte460z said:
I am wondering how common the loose/rattling volume rocker issue is. It wouldn't bother me except for when the phone vibrates the volume rocker makes a sharp rattling noise. I am still in the 30 day return period but I don't want to go that route if I am just going to get another phone with the same issue.
Any feedback is great, yes rattling rocker, no its perfect, any response helps.
Click to expand...
Click to collapse
I can wiggle it back and forth a bit. But not so much that it is affecting the phone vibration
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
ForcedZucchini said:
I can wiggle it back and forth a bit. But not so much that it is affecting the phone vibration
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
^same with me. i can wiggle back and forth and get a slight 'sqeaking' noise, but no rattling.
Thanks for the responses guys. AT&T decided it was defective and the rattling noise is gone with the new phone. The button can wiggle but no sharp rattling noise so I am all set now.
gte460z said:
Thanks for the responses guys. AT&T decided it was defective and the rattling noise is gone with the new phone. The button can wiggle but no sharp rattling noise so I am all set now.
Click to expand...
Click to collapse
I kept having volume keys fall off of my inspire 4g, and finally got sick of getting replacements so I moved on. On the next phone I got the $50 Otter box which does a lot to hold the keys in place. Since everyone is making these super lightweight phone (because apparently we're all too fat and lazy to lift more than 150grams) I would recommend case-ing up your keys.

Button Rattling

So, as the title says, the buttons on my phone are rattling. They're also very very loose and the power button feels like it could fall out. My brothers M8 doesn't have this, neither any I've seen at stores. Haven't exchanged because i only took the case off past the 14day return/exchange period. Anyone else have any experiences with this? How have they held up? Anyone try to replace it? I'm worried because I;'m rooted/s-off/they might charge me. Anyone have any suggestions as to what I should do? Thanks!
malteasers said:
So, as the title says, the buttons on my phone are rattling. They're also very very loose and the power button feels like it could fall out. My brothers M8 doesn't have this, neither any I've seen at stores. Haven't exchanged because i only took the case off past the 14day return/exchange period. Anyone else have any experiences with this? How have they held up? Anyone try to replace it? I'm worried because I;'m rooted/s-off/they might charge me. Anyone have any suggestions as to what I should do? Thanks!
Click to expand...
Click to collapse
My volume rockers rattle a lot and it bothers the hell out of me, but not enough to replace it. They've been like that for at least 3 or 4 months and I haven't had any problems with them besides the annoying rattling
mattprice86 said:
My volume rockers rattle a lot and it bothers the hell out of me, but not enough to replace it. They've been like that for at least 3 or 4 months and I haven't had any problems with them besides the annoying rattling
Click to expand...
Click to collapse
Mine moves back and forth, and it's also uneven. The real bother for me is the power button. It's practically sunken in, i can push one side down past the casing, when I press it it feels extremely loose. Right now the power button doesn't seem enough to replace it, but what if a few months later it get worse or fall out?

Loose/Rattly buttons

Just received my P2, i noticed the power and volume buttons is more rattly and loose than i am used to.
You can hear them when you shake your phone slightly.
Anyone else who have the same thing?
espeneppi said:
Just received my P2, i noticed the power and volume buttons is more rattly and loose than i am used to.
You can hear them when you shake your phone slightly.
Anyone else who have the same thing?
Click to expand...
Click to collapse
While mine have a little give they don't rattle when moved.. maybe you have recieved a faulty piece?
Sent from my Lenovo P2a42 using Tapatalk
Yea, starting to think so.
The keys move quite a bit inside the holes, so i probably will return this unit.
A quick search reveals that someone else have had the same issue posted at the lenovo forum, and the person was supposedly told in the store that all the units were like that
I think they are all like that I bought mine last week and my buttons are rattling too. It did bother me at first but I'm getting used to it
I have two P2's. Both have somewhat lose buttons the other a bit more than the other. It does not bother me that much though. I can only hear it mostly when I put it down. Not in everyday use while holding it.

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