Is anyone else seeing an issue where the phone will randomly drop network for about 30 seconds and then pick it back up?
I have the unlocked model from Google and yes that happens to me on verizon. I also have a Bluetooth issue in my car where if I make a call then try to connect to my cars Bluetooth I can't hand off the call and use hands free. This keeps happening until I repair the phone.
So far I have not had this issue. I did have this issue on my Nexus 6p that it would drop my Verizon network for a few seconds about every other day but so far my Pixel XL from the Google Store has not dropped it. I did have issues with my phone connecting to my 2016 Toyota Tundra but I forgot that I can't have my phone paired to my smartwatch and vehicle at the same time. Once I unpaired my smartwatch from my Pixel it worked 100% for my vehicle.
Yeah mine is from Verizon and it had trouble activating when I went through the automatic activation. I had to call in the activation from my wife's phone. Google support told me it sounded like a bad sim so I went to Verizon and had a new sim put in and it didn't do it for about 18 hours and then sure enough it started doing it again this morning. I hope it's not a phone issue because from what I have seen the 128gb black xl is back ordered till like Christmas at this point.
If I try to send a text while it's showing no lte network I see an error that says I may be able to send a text if I insert a sim.
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Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
You might want to perform a hard reset. See the sticky at the top of the page.
Cinamon said:
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
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What rom r u using? Have you called T - mobile and see if they had any signal reception problems in your area?, cause it can be a dead spot reception area.
Have you tried manually searching for other networks. Where I live, you can occasionally see TMo towers, but I do better to connect to a non TMo tower and be set on manual search.
Start, Settings, Phone, Networks (may be on second or third page)
Same here
I had the same problem with my Dash, and I gave up on it a year ago.
Symptoms:
Phone randomly loses signal every few minutes, gets it back a few minutes later.
Sometimes when it loses signal, it shows a SIM error or no SIM installed icon.
Battery meter varies wildly.
Actions taken:
Purchased new battery.
Tried another known good SIM (my wife's SIM - worked great in her phone).
Flashed WM 6.0 and 6.1
Result: Look at my sig
Anyone else experience this or have any ideas on how to fix? I don't even need the phone anymore, but it still stumps me and annoys me that such an expensive phone (it was expensive when I bought it 2.5 years ago) would suddenly quit working.
Thanks for the reply - at least I'm not the only one. Not that it helps, but .... did your Dash ever work when you first bought it?
Worked wonderfully for a year. I loved it. It started my addiction to smartphones and constant connectivity.
So for the past year or so I've seen instances where my phone shows 5 bars and data, however calls go to my voicemail. I find out when I do something with the phone that forces it to rejoin the network.
I've got a 3rd party number that my enterphone uses, that number rings both my wife's phone and my phone at the same time. However very often only her phone rings, both of us appear to have good signals.
It seems that my phone is falling off the network but not showing this fact. If I switch to and from airplane mode it seems to regain network, or if I try to make a call it will fail the first time but work afterwards.
Any suggestion? I already installed Cyanogen about a month back hoping that this would resolve the problem, however it didn't have any impact. Same problems as before...
I'm wondering if flashing the radio would help, if so which files should I use?
I actually gave up on this phone and ordered a oneplus one, however that one arrived completely broken so now I'm stuck with the note 2 until that RMA gets approved or I get frustrated and just buy another phone.
Thanks in advance.
Gary
Good evening everyone,
I own a Z³ Play. Motorola.com purchased, unlocked BL, rooted, totally custom, works perfectly, love it. Verizon network.
Girlfriend has a 2 year old Z² Play. Verizon purchased, locked, stock, loves it.
Z² Plays went on sale recently for $200 on the website so I thought I'd buy my mother one. I bought one, ran all updates, didn't unlock the bootloader (I don't root family otherwise I'd hear from them constantly), brought it to her house, swapped SIMs and she's good to go.
Soon she tells me she's dropping calls so I take a look. Yep, signal strength is garbage, cell tower is off, and voice is in 2G. Erase network settings, APN, factory reset and no change. I used the app Phone Signal v4.1 to confirm, screenshots below.
Girlfriend is in the same room with the same phone purchased 2 years ago on the same network - no problems. We play ring around the rosie with our sim cards. Ma's phone has the same result with all of our sims. She's also got HD Voice enabled on her account. Initially it wasn't as her previous phone didn't support it and she's on my account. I enabled this thinking it would help my problem. Next day I take it to the Verizon store and he confirms I did all I could do and I'm out in 5 minutes.
I call Motorola demanding a cash refund (it was 2 days past the 14 day limit). I refuse the refurb. After an hour, 3 arguments and a 6th transfer to a Chicago office, I get my refund. The phone goes in the mail, and I order another from the website. A brand new order.
New Z² Play comes. Same exact thing with this phone. "Cell unknown." Again, screenshots below. Data & everything else seems to work well (I use Ookla Speed Test)..
The only possible thing I could think of is flashing it to a "Verizon" phone may fix the problem.
If anyone has any ideas please let me know. Thanks for reading.
It appears to have fixed itself. After about an hour with the new SIM in the phone, the proper cell tower & telephony has been acquired.
My theory was the first phone order could not "handshake" with other towers. There was nothing that could be done to get it "unstuck." I'll post if anything changes.
Hello, I have the regular 7t model 128GB HD1905 and randomly, my phone will drop all connections. This is the 2nd occurrence of this issue, and I managed to grab a screen cap of it.
I don't know what causes it, as it happens randomly. 1st time I was on break at work, 2nd time I was visiting family for the holidays.
As you can see from the video, the SIM card is acting like it randomly disconnects/reconnects rapidly. Throwing it in and out of Airplane mode doesn't help, rebooting doesn't help; the only solution was taking out the SIM card, blowing inside the tray, and reinserting it.
The 2nd time it happened, I didn't have a SIM card ejector tool, but it seemed like it randomly went away.
I've had this unit replaced last week as it had a green tint defect, but my previous unit experienced this bug also.
I don't think it's an issue with the SIM card, as my OnePlus 6 reads my SIM card just fine for the previous year that I've used it.
Video of what happens: https://youtu.be/a1j-6o5ChLM
So I have a HD1925 otherwise known as the 5G McLaren. I had connectivity issues immediately with my first phone and I found that my mms wouldn't work, neither would voice calls if my carrier signal dropped at my house and I was connected to my wifi. So my new phone arrived, and voice calls will work on this phone but still no mms unless I'm connected to a carrier while on wifi. Don't have this issue work my regular 7pro. Neither does the rest of my family with iPhones. Haven't figured out yet what is wrong. Will update I've I find an answer.
I had to return the 6T because my LTE would disconnect/reconnect all day long. Now I have a 7T 1905 and had my first occurrence of this today in about 10 days. I'm REALLY hoping it was just a 1 time thing, or at least a very occasional thing. I'm on T-Mobile in the USA.
Not sure why but i cannot receive text messages on my watch when its in standalone mode (LTE) I can send them and make/receive calls but thats it. The watch has its own phone # but i use number share so it uses my cell phone #.
Same thing for me. I do get server originated text like t mobile customer service reviews but nothing from others phones. If I text my own number it works ironically. I have tried 2 different phones one note 9 and one Huawei both reset, reinstalled the app and reset the watch 5 times. Two new digits numbers and canceled the old ones. 4 hours with TMobile support another hour with Samsung and nothing. About to sell it. Used to work untill lat week. Did you resolve this issue?
A few things for anyone having this issue. I did have all settings correct and getting a replacment watch solved the issue but only while using the Remote Connection Toggle in the Wear app. My watch is LTE so this should be working without it toggled.(ie or with the phone completley off) Without it toggled if you text the actual digits number instead of my phones number it works all the time. I am awaiting a tier 2 tmobile Digits tech to resolve this issue. My previous watch wasn't even getting the texts while remotely connected but could do all other functions. I will update this thread after talking to them and then try my old watch to see if it was the watch, TMobile or both. Either way they gave me a free watch so I can't complain about their efforts to resolve this issue regardless of what was at fault.
Were you ever able to fix this? I'm having the same issue. I've sent my watch in to Samsung for repairs and it worked for a couple weeks and then stopped working again. I've been on the phone with T-mobile and they can't help me and multiple people have told me to get a new watch. I just got this watch in March, so it's still under warranty with Samsung, but I am debating on upgrading to the watch4 to try to fix it. I am so frustrated. The whole reason I got this watch in the first place was for the LTE functionality and to not be able to even use it feels like such a waste.
any one got it fixed? I have same issues with my Galaxy watch 4 Classic LTE. I get calls but not messages when entirely distanced the watch from phone
iv just made the same post, not 10mins ago
galaxy watch 3