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Hey guys,
I finally got my 2nd hermes flashed the way I wanted it when I realized the camera wasn't being recognized. After trying other roms which also had the same issue, I decided to try the windows mobile that came with it. Installed it back and sure enough, no camera. So I have a new phone coming through the warranty exchange. I have the original radio and os on it, however I still have the Opri bootloader on it. Is there a way to flash that back as well? Will they even look that deep into the phone? When the get it back if the determine the phone to be 'out of warranty' due to whatever reason, they charge you $495...
Thanks,
nomb
Wow, 61 views and no one has any suggestions?
...JS..
I've had to get new phone through the warranty exchange due to not being able to make calls, but could receive them. I had flashed numerous roms, but managed to get it back to original. Didn't have original radio on it though, and heard nothing from them. I'm not sure how deep they dig, but if they missed the radio, they musted go to far.
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=59&Itemid=27
This mentions how to downgrade the SPL however I don't think it is too much of an issue.
at least you have a few responses!!
Thanks guys. I will hopefully be able to get the bootloader back down, and then it will be fully back to normal. Guess what tho. I got my new hermes in the mail today, and it was messed up and wouldn't let you put the stylus in it... After like 2 hours and numerous calls and a lot of frustration, I'm getting a free keiser!!! woot!!!
nomb
I had a similar issue this week.
My phone died, it lost the radio rom and nothing I could do would get it to function as a phone again. Though I was sure they wouldn't be happy getting a phone back to be repaired under warranty that had been flashed.
I couldn't downgrade the boot loader, but I did manage to get the original ROM on it with some jiggery pokery. It wouldn't take any rom with a radio rom included. So took the radio rom out of the original operators release and it took that no worries. Now when powered up it had the operators splash screen but then came up NO GSM.
They must have liked it as I got a brand new handset yesterday, not a refurb. So guess what I will be doing later.........flash flash flash.
I don't think they look that deeply at them, probably see if it will power up, then try to cure all ill's by flashing it with the latest operator ROM.
Always suspected they didn't look to deep. Probably get loads returned from people flashing etc. Interesting if we could get someone on board who actually works there and get their response
Within the 14 days return policy I took my Galaxy back after it bricked for no reason. I was almost stock other than unlocking it and running ADW. Too many things wrong with them so I gave it one more chance with a replacement. The new one has a working recovery/download mode so that's the biggie for me. The lag seems better and the GPS actually works. Great, I feel better. But I decided that I won't root it yet since 2.2 is coming soon. I'll let it flash as designed before digging deep.
Yeah, right. After noticing that the WiFI is still flaky at random times I turned it off again today when it wasn't passing any data. 3G still working so fine. But then the Market started to FC which I've not seen at all. I shut it down and rebooted again which is the fix for my WiFI. Well, it once again decided to brick just like the last one. I get past the logos and then just a black screen. She's bricked and I didn't even root it this time. Only thing not stock was ADW launcher instead of the Samsung thing that I don't like.
So I put her into recovery mode and did a factory reset. That fixed it and I setup all over again. Luckily with 2.1 you get a list of all your previously installed apps in Market the first time you enter so if you don't leve the app you can quickly install everything again. 20 minutes later I'm back in business except this time I'll stick with the launcher it came with, can't think of anything else that would cause this sudden bricking other than the wonder phone might be a piece of crap. I just don't know yet.
By reading the title I thought you meant that Samsungs new update to activate the 3 button combo had saved you. Having a phone with download mode enabled is quite hard to brick, you can always just put it into download mode and reflash with Odin.
That's the point, my replacement phone came with the update that Samsung is pointing people to. Labeled the same as the previous update but indeed has the button thing fixed. Until the next update comes along I'm not touching Odin or anything else, these phones have enough troubles as it is. I'm still concerned that mine bricked again simply by turning it on.
3rdcoast said:
That's the point, my replacement phone came with the update that Samsung is pointing people to. Labeled the same as the previous update but indeed has the button thing fixed. Until the next update comes along I'm not touching Odin or anything else, these phones have enough troubles as it is. I'm still concerned that mine bricked again simply by turning it on.
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Click to collapse
This is just my opinion but I don't think the phone would have come with the update, it would have just been an untainted unit that didn't exhibit this problem. Only a subset of new units were lacking the download and recovery modes and the fix released a couple of days ago was designed to correct that problem.
These modes are a standard feature of pretty much any Android device.
At any rate, good to hear that you have a fully functioning unit out of the box. I had to go to some length explaining and demonstrating the issue to the store from which I got my unit lacking these modes as well as my carrier until the fix came out and I fixed it myself.
I don't know either. I based my guess on the fact that Sam's fix happened to be an update that version matches what mine now shows. And my situation is a prime example why all phones need this mode. Not everyone would fix it the way I did but it only cost me 30 minutes and a few curse words because my pictures are all gone before I could get them off but I'm back up and running and that had to save somebody a few hundred dollars.
I'm still very nervous though, it did brick this morning without me doing anything. This time I don't even have NoLED or ADW but I can't leave it that way forever. My trusty Magic is way more tolerant of OS abuse.
I was running my 3G Slide on Cyanogen 6 Stable (latest) with no problem. Then one day I say artifacts on my screen, I thought there was no problem, as I was playing a game at the time. I assumed it was just a bug in the game. So I kept on using the phone with no problems. About a week later however, the first signs of my current problem surfaced. The face keys died and no longer responded, unless I slided the phone open. The problem just got continually worse from there. It progressed to the point where I could not utilize the touch screen when the phone was open and now it is at a state where the touch screen completely doesn't work either open or closed and the face keys do not work either.
Just to differentiate, the face keys are the home, menu, back, and the google search thing. But the side buttons are all intact.
I've tried rebooting the phone with no success. A memory wipe, resetting Cyanogenmod, failed to solve the problem. I've since then emailed HTC to see if I still have coverage, since I bought it second hand, and reverted back to the original rom, from a thread in the Android Development forum, so I would be covered by warranty.
I at first assumed it was the digitizer, which might still be part of the problem; I still haven't completely ruled it out. But the digitizer alone wouldn't explain the dead keys, would it?
Help? Any suggestions if HTC decides not to repair it or charges a ridiculous price?
I also get the "android.process.acore has stopped unexpectedly" message now once I boot up.
It's most likely the flex cable that connects your screen, front buttons, microphone, etc. (everything on the front panel). That would explain the gradual going-out of the touch screen and the artifacts on the LCD. Send it in to t-mobile, the phone has only been out since last June, less than a year, so it's under warranty. Call for a replacement.
Thanks for the advice, MusicMan. I visited a T-Mobile store today, and its no doubt its under warranty. But here's the problem. I didn't buy the phone from a corporate store or an authorized store, I bought it second hand, and T-Mobile, after a visit and numerous calls of begging and pleading and employing moral responsibility, they said they can't replace the phone because the phone is not registered under my name... blah blah blah. Apparently warranty is through person and not transferrable.
What do I do?
Also, a side note.
In the off chance that I have to deal with HTC for my problem, what is the radio of the stock T-Mobile rom?
Just to make sure my phone is "stock" as ever before I send it in.
As of now I have 7.00.35.04S
I assume that the phone is still rooted even though it is back on the stock rom, will that be a problem if I send it back to HTC?
Leoster121 said:
Also, a side note.
In the off chance that I have to deal with HTC for my problem, what is the radio of the stock T-Mobile rom?
Just to make sure my phone is "stock" as ever before I send it in.
As of now I have 7.00.35.04S
I assume that the phone is still rooted even though it is back on the stock rom, will that be a problem if I send it back to HTC?
Click to expand...
Click to collapse
You could try to get a hold of the guy who sold you it. If he calls T-mobile customer care and puts you as a "authorized user" of the phone you can get it replaced.
However, make sure you are on the latest OTA. Check out this http://forum.xda-developers.com/showthread.php?t=946435 and scroll down to my post for another non over the air update method.
-Current stock ( ota ) radio is 7.09.35.10
- Make sure you don't have superuser. If you replaced your rom with the stock build ( like in the method linked ) you should be fine.
He's currently in Taiwan "for a few months", so I doubt he can help me from there.
Also, I'm pretty sure you have to have proof of purchase when you send it to HTC... So that might be a roadblock as well. Your last option would be to order a new flex cable online and install it yourself. Or you could pay HTC the repair fee to fix it.
MusicMan374 said:
Also, I'm pretty sure you have to have proof of purchase when you send it to HTC... So that might be a roadblock as well. Your last option would be to order a new flex cable online and install it yourself. Or you could pay HTC the repair fee to fix it.
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Click to collapse
Thats why the "owner" of the account calls customer care. They already have the record that he purchased the phone. So if he is put as an "authorized user" of the phone he can send it in. Of course the original owner would have to give t-mobile the shipping address and in sense do it. However it only takes maybe 20 mins? Once his refurbished comes in the mail it comes with either a plastic back or box pre-labeled to send the defective product back in.
Along the lines of have the guy call tmobile.
Hi..my cousin is in the states and is having problems with the tmobile slide..I would like to add him as an authorized user so that he may send it in for a refurbished phone...
tmobile will ask for the # and two other pieces of information...password and something else.
imo worth a shot before you have to spend money!
tri4life said:
However, make sure you are on the latest OTA. Check out this http://forum.xda-developers.com/showthread.php?t=946435 and scroll down to my post for another non over the air update method.
-Current stock ( ota ) radio is 7.09.35.10
- Make sure you don't have superuser. If you replaced your rom with the stock build ( like in the method linked ) you should be fine.
Click to expand...
Click to collapse
I've installed the esprimg, but how do I install the extraneous files for radio?
Leoster121 said:
I've installed the esprimg, but how do I install the extraneous files for radio?
Click to expand...
Click to collapse
So right now you are unrooted and installed the 1.27.531.1 stock correct? In order to update to the latest OTA make sure you download the zip provided. Both are the same file, but for some reason the one on the google docs worked for me.
-copy the update.zip file to your sd card.
-Turn off your phone then power into fast boot( volume down and the power button)
-go into recovery once fastboot gives you the option.
-Once in recovery just hit "apply update.zip"
-Wait for it to finish installing then reboot.
Edit:
Original Thread for update.zip
http://forums.t-mobile.com/t5/HTC/Manual-Update-for-Mytouch-Slide-Guide/m-p/439800#U439800
Follow the rules in the original thread. Much more detail than I provided!
Enjoy man.
I checked all the settings and anything else that I could think of with a normal never rooted mytouch. All looks perfect...also sent my mytouch back to tmobile doing this. Have yet to hear from them.
Hey all, earlier this week I woke up to a phone with some crazy weird issues. The capacitive buttons next to the finger print reader stopped working. Not always, but 90%of the time.
I tried RUU and different Roms and kernels in hope of it being software. None worked. I'm curious if anyone else has had the issue. I have the sprint variant, and no insurance but sprint will swap for 75$. HTC does not replace the phone, but will repair it for free, but takes a week or 2 turn around. I'm rooted and s-off. Does anyone know how to revert s-off? Or should I just get sprint to replace it since they don't care about s-off?
If you can afford the $75, I'd say swap it. I would. I hate waiting.
Is it better when you enable gloves mode? Do you use any kind of screen protector?
southernstyle said:
Hey all, earlier this week I woke up to a phone with some crazy weird issues. The capacitive buttons next to the finger print reader stopped working. Not always, but 90%of the time.
I tried RUU and different Roms and kernels in hope of it being software. None worked. I'm curious if anyone else has had the issue. I have the sprint variant, and no insurance but sprint will swap for 75$. HTC does not replace the phone, but will repair it for free, but takes a week or 2 turn around. I'm rooted and s-off. Does anyone know how to revert s-off? Or should I just get sprint to replace it since they don't care about s-off?
Click to expand...
Click to collapse
I believe to get back s-on you need to issue a simple fastboot command, like mentioned here:
http://forum.xda-developers.com/htc-10/how-to/guide-safely-set-bootloader-to-locked-t3386456
Not sure that will remove the red text at boot or not, but I think you can look up a way to remove that as well. You can then flash a stock image/ruu before sending the phone in for repair.
Keep in mind that if you paid for S-off with Sunshine, replacing the phone will mean you have to buy Sunshine again.
Thank you for the info. I figured as much. I pre-ordered the pixel xl though so I think I'm going to get it fixed and sell it. I don't think the s-off did me any good so I'd probably not purchase again.
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Sounds like it may have been opened. During factory assembly it's very unlikely for this to happen.
It may actually be a mark from a plastic pick used to disassemble it and not a scratch.
The display is replaced as are internal components from the front I believe.
blackhawk said:
Sounds like it may have been opened. During factory assembly it's very unlikely for this to happen.
It may actually be a mark from a plastic pick used to disassemble it and not a scratch.
The display is replaced as are internal components from the front I believe.
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Click to collapse
Since the OP states that he bought the phone used, it's more likely that the person previously in charge of keeping the phone, damaged it/scratched it. Plastic is ridiculously easy to scratch, even a grain of sand in your pocket can be enough.
Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
If the phone was properly cleaned and re-packaged and not damaged, there is no way for you to find out if you received a refurbished phone (phone that was sent back by the original customer without damage, return window or something). At least not from a "software" perspective. You as a perceptive human can always try to see if there is dust residue, fingerprint signs or anything "physical" like that on the phone/inside the package, but there is not much more than can help you to decide that (except asking Google, you could hit them up with the phone IMEI and tell them that you bought it used and want to know if it ever got officially repaired/replaced, but I have no idea if Google would even bother giving you a decent answer).
Concerning repair (phone being opened by a repair technician to fix stuff inside) - other than physical markers (prying a phone open can cause damage to the chassie), there is not much that you can find out about that. There is no way to get the specific part IDs with software and even if that was possible, it wouldn't help your cause since Google would only use genuine original parts to repair a phone.
Concerning the "plastic under display" part, I do not follow here. What plastic under display? The display is not transparent, you can't see the phones interior through it. Can you make a photo of your observation?
Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
Most likely the battery died resulting in the FP Sensor getting disabled. A Factory reset and/or full flash to latest image should always be done when buying a phone (especially when it's used). This will fix your issue also (using the flash.android.com tool) along with the calibration tool at the bottom of this page: pixelrepair.withgoogle.com/carrier_selection -- 99% a factory reset/wipe, flashing to the lastest build and using the fingerprint calibration tool will fix your issue. If not, you can get a replacement by telling google you did all of these things and they'll send you a phone (usually an advanced RMA if you show you've done everything previously mentioned).
The "Flash Tool" will update your Pixel to the latest Android version, along with an option to "Wipe" the device (make sure to hit the edit pencil and pick "Wipe Device" & "flash all partitions" ; if its a VZW model, updating in Android System in settings and factory reset in Recovery will be good enough, along with the calibration tool): flash.android.com/back-to-public
If it was refurbished by Google, you can put your IMEI# in the official Pixel Repair link below, and it will tell you some information (for example if its Unlocked, "Pristine or Refurbished" etc - it's a pretty great way to find out some info about a pixel (didn't know about it until recently). If the screen was replaced by UbreakiFixit for example, it probably won't show up as refurbished. it has to go through Google to probably be changed in the system, but I am just speculating.
Code:
https://store.google.com/repair
@Proday Can you return it? That would be the way I'd go initially. You got sold a phone that is defective hopefully it was through either ebay or Swappa with some guarantees.
At first, thank you all for helping.
@Alekos Last night i did install last (Dec) update with adb fastboot; found it here on xda (because google pull it back from servers) but as i sad, problem is still here/same. From some reason repairmypixel with google doesnt work; I put telephone in right mode, google chrome finds it, but when I start procedure it goes and goes and ~5min later Telefon restarts by self and Im getting disconnect error/try again msg. Ill try this link now to see what happens with imei, thanks one more time.
@bobby janow I've got a bill brom google store, but im going back in my country in a few day and don't have enough time to "play" with warranty procedures
Btw I've made a Foto of "under display scratch" the best I could; for me it is out of mind that someone opened display on anthena line but who knows
Proday said:
At first, thank you all for helping.
@Alekos Last night i did install last (Dec) update with adb fastboot; found it here on xda (because google pull it back from servers) but as i sad, problem is still here/same. From some reason repairmypixel with google doesnt work; I put telephone in right mode, google chrome finds it, but when I start procedure it goes and goes and ~5min later Telefon restarts by self and Im getting disconnect error/try again msg. Ill try this link now to see what happens with imei, thanks one more time.
Click to expand...
Click to collapse
There are two separate things being talked about. @Alekos said to go to https://store.google.com/repair and you might find out if it was refurbished or not (not necessarily). Should look similar the the following once you enter your IMEI in the site:
Click to expand...
Click to collapse
And then there is Official Google Pixel Update and Software Repair, which I suspect is what you're talking about didn't work for you, but please confirm. I know over the last two months, some others have occasionally checked Official Google Pixel Update and Software Repair and found that they hadn't updated it for the Pixel 6/Pro yet, so maybe that's still the case.
I've understand what he sad. Imei checked, results below...
And attach with pixelrepair that doesnt work (pop up blocker turned off)...
And I can try with Official Google Pixel Update and Software Repair, but I'm certain that it is the same as factory image installed with adb command, that I did (although I've put dec update not nov).
Proday said:
I've understand what he sad. Imei checked, results below...
And attach with pixelrepair that doesnt work (pop up blocker turned off)...
And I can try with Official Google Pixel Update and Software Repair, but I'm certain that it is the same as factory image installed with adb command, that I did (although I've put dec update not nov).
Click to expand...
Click to collapse
Thanks, are you using the OEM USB-C cable? At least half a dozen users in this section didn't have success getting their Pixel 6 Pro working using the factory image zip, but Official Google Pixel Update and Software Repair got their phone restored to stock and fixed their issue. It really seems to have been a lifesaver for some.
Yeah, I'm a little bit experienced
I'm going through this Official Google Pixel Update and Software Repair, see results soon. And I'm thinking that I know where is problem with pixelrepair.withpixel...didn't kill adb command; this flash tool tould me that i have to do first becouse adb is already in use...can be sam problem.
Proday said:
Yeah, I'm a little bit experienced
I'm going through this Official Google Pixel Update and Software Repair, see results soon. And I'm thinking that I know where is problem with pixelrepair.withpixel...didn't kill adb command; this flash tool tould me that i have to do first becouse adb is already in use...can be sam problem.
Click to expand...
Click to collapse
Ah! Hopefully, you'll have the solution soon.
So, I did all as @Alekos sad in another thread:
edit-- sorry, didn't realize you already posted separately. I commented to your post anyhow.
Did you figure this out yet? I would try wiping the phone, installing the latest build from the flash tool website (specifically this link: flash.android.com/back-to-public), on that page, edit the options for "Wipe" and "Flash all partitions". After it's done, run the Calibration tool (bottom of this page: pixelrepair.withgoogle.com/carrier_selection ) - this should work, if not my guess is there's a bigger issue.
Still same problem with fingerprint...now I'm certain that's the hardware problem; or screen is replaced or FP sensor is dead
Anyway, I want to thank you all 9ne more time, I've learned something new yesterday and today!!
Proday said:
I'd like to know is there any possibility to check if pixel 6 phone is repaired/refurbished?! I've bought p6 pro today but can't make fingerprint to work (FOTO in attachment). I saw that other people have same problems when phone turns off by self (battery goes to 0% and buy) but after hard restart everything works again...not in my case. Seller told me that his wife used telephone for just few days and decided to stay on iPhone, but I'm start to thinking that I'm scammed; under display on small plastics antenna line I see just a little scratch so I'd like to ask is there a chances that screen is replaced. All other looks like 100% new phone.
Click to expand...
Click to collapse
That message is so familiar to me and i'm frightening of it
For the last month I've been in possession of 3 (three!) p6p. The 1st one was received from my carrier and it burned out while updating to December software being only 2 weeks old, no sign of life, dead while charging etc.
Google shipped another one stating it is Pristine which means Like New condition. It came in a refurbished white box, much smaller than the original one and there was a tiny dent - almost like yours but located on top of the screen. What is the most important - I was getting that message "Enrollment was not complete..." Flashing at flash.android.com did not solve anything but was successful. Google support representative advised to get into safe mode, try to configure fingerprint again and it didn't work as well. Calibration tool was not offered as an option at all.
Now it's on the way back to google. The 3rd one I'm owning now is a new phone with no issues so far.
So my advice is to return your faulty phone to the seller if you are still able to. Getting a replacement from Google is tricky as you may get another pristine p6p with the same or other issues. Or you are lucky and you will get a good one but it's a lottery anyway. So it's up to you.
Good luck!
@asdor I was with seller right now, he brings me my money back...end of (sad) story There are still good people!