Messenger showing numbers and not names - Google Pixel XL Questions & Answers

Maybe someone can answer 2 questions for me.
First-- I used the data cable to download all the information from my previous phones. All of my contacts are there but for some reason in Messenger it will just show the persons number instead of contact name. No idea why. I am going into each contact and saving their contact again to see if it will take, sometimes it does, some times it doesnt.
Second-- In messenger.....someone please tell me I can remove these stupid large colored letter next to each message? I have been through setting and advanced and do not see an option.

My phone is having the same issue of not connecting my contacts to the messager app. I also used the cable to transfer.
The other issue, I always give pictures to the people in my contacts so it shows pictures instead of letters however the first issue is messing that up lol

So I went to Settings>storage>cache data>clear cache data and then I went to apps>messager>storage>clear data and it fixed both these problems for me. Hope that helps.

If you clear data on messenger doesn't that erase all messages?

iceman4357 said:
If you clear data on messenger doesn't that erase all messages?
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It didn't erase mine. Maybe backup with a app first before if you want to make sure.

Update. I cleared both, which fixed it but it does erase. Google auto backup ftw

Mine did that the first time I went into Messenger but I exited and went back in and it started updating the threads with names and pictures.

Thanks that's worked for me!

Clearing the messenger data work for me. Thanks!!
Jacobk85 said:
So I went to Settings>storage>cache data>clear cache data and then I went to apps>messager>storage>clear data and it fixed both these problems for me. Hope that helps.
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Related

Some deleted emails just won't die!

Hi. I have just been abroad and received lots of emails, most of which I read and then deleted. Strangely, though, a number of them later reappear on the device and no matter how many times I delete them, they keep returning.
Now I am home, they have gone - although that may well be because I then had to delete them from the laptop. Any suggestions gratefully received - before I go away again in a couple of weeks and have the same problem...
Thanks, in advance.
Did they erase from your web inbox when deleted from the device? If they did, wipe the Gmail/Google mail storage cache and force it to re-sync. If they didn't, there's a more concerning underlying bug here.
jayshah said:
Did they erase from your web inbox when deleted from the device? If they did, wipe the Gmail/Google mail storage cache and force it to re-sync. If they didn't, there's a more concerning underlying bug here.
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Nope - they were still there when I got home. I don't run my email through Google - just 'pull' them from my account...

JM7 has a HUGE delay in sending out emails by Gmail app

hi guys, I flashed my phone to JM7 2 days ago. Everything works fine and the phone is a lot faster. BUT, when sending out emails by the Gmail app, it delays for up to a few hours... I tried WIFI, 3G, with/without attachment, to different address, all delays.
The samsung email app works fine, it sends out when you press send. (I assume that is from samsung which is called 'Email', the icon is an envelopewith a green @).
Anybody please help.
Thanks.
Go to Settings/Applications/Manage Applications, then Menu/Filter/All.
Find Gmail and Gmail Storage, clear data/clear cache for both. Reboot the phone.
Then it'll need to resync with Gmail. Sending should work as normal after that.
This is usually only a problem if you've done a restore of some sort after updating the firmware. Sometimes changing SIM cards can also cause the same problem.
Working just fine here, I don't think this has something to do with JM7. I don't have any plausible theory to offer instead though, sorry.
JM7, GMail works just fine for me.
Croak said:
Go to Settings/Applications/Manage Applications, then Menu/Filter/All.
Find Gmail and Gmail Storage, clear data/clear cache for both. Reboot the phone.
Then it'll need to resync with Gmail. Sending should work as normal after that.
This is usually only a problem if you've done a restore of some sort after updating the firmware. Sometimes changing SIM cards can also cause the same problem.
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It worked! Many many thanks!

Gmail email delete problem

Lately, as I delete emails after I have read them within the Gmail app, they will show back up in the Inbox a little while later, sometimes as new/unread mail and sometimes showing as unread emails in the Inbox counter but not actually showing in the Inbox.
I've done several things to try and fix it:
- Went into Applications and cleared the caches (problem eventually comes back)
- Cleared the caches as well as uninstalled the Gmail updates then reinstalled from Market (problem eventually comes back)
I've searched through the forums and can't find where anyone has written about having this issue or resolving it. Has anyone here run into this and if so, how did you go about resolving it?
Thanks!
I have the same problem. Did you manage to solve this issue?
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
sigmaxaa said:
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
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Go to manage applications, find GMail then force stop it. clear cache and then clear data. Reopen GMail and set up the label sync etc how you like it and should be good. Hope this works for you, let me know.
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
sigmaxaa said:
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
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No problem at all. Hope it fixes it. I have this happen quite a bit after a nand backup or restore. When I do a nand restore i always wipe data/factory reset, then cache and davlik now and that seems to fix the problem. Not sure what is getting hung up in the data to cause this.
That's what's been bugging me as well...I do all the wipes when I do a nand restore or load a new rom but Gmail always seems to go back to this stranger behavior. I looked all over these forums (and others), hoping someone had at least seen the same thing but to no avail.
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
Login to gmail from a browser.
Click settings and then "Forwarding and POP/IMAP" tab
Check the settings there. I have both pop enabled and IMAP.
What are yours set to?
I've got them both enabled as well.
hmmm not sure what the deal is then...strange.
sigmaxaa said:
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
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I'm having similar issues as well. I would get an email notification, open gmail, read it, delete it. Few minutes later, it shows up as an unread email but does not appear in my inbox. If i go to my "all" email box, it's there. I also still see it on my desktop PC. It finally goes away when I delete it from my PC. Another major problem that has not been mentioned here is that I cannot send an email from my EVO using the gmail app. It just keeps sitting there in my outbox. Very frustrating.
Here's my setup.
Rom: myn-WarmTwoPointTwo-01-07-2011-RLS-5
HW: 003
baseband: 2.15.00.11.19
netarchy-toastmod-4.2.1-cfs-bfq-havs-more-smartass-universal-signed
PRI 1.90_003
PRL 60674
Themes and Mods that I've flashed
update-LauncherPro-0.8.3-Warm2.2-Themed_signed
update-ThemedGingerbreadLauncher
update-TransparentTitlebar-RLS5
update-wrx4memp-Warm3-BootAnimation
Aloysius_White_Dialer
Aloysius_5_01-08-11 theme
A5_GB_ColoredMenus

[Q] linked contacts' pictures don't show up with in text messages like before

Feel free to call me a noob, but here's my deal:
I used unrevoked3 to root my evo. I'm still using the stock ROM. I DLed ROM Manager (Free) just to see what it was about. I clicked on the "Fix Permissions" Utility and let it run its course. Now when I open my text messages, none of my linked contacts' pictures show up with the texts, including my own. Anyone know how to fix this?
Did you go into accounts and sync and re-sync your contacts?
Yeah, I tried that. The only progress I've had was after updating PRL and profile, my gf's picture has returned, but no one else nor mine has returned with it.
So, after syncing and re-syncing I've got 7 out of 22 contacts that I have open text threads with that show their linked photo still not including my own photo. Under All Contacts in People all 22 people are showing their photos as well as my photo on my info card. Why would it show in people but not in messages?
I had this problem at one point. I wiped something to fix it...I think all I had to wipe was the messaging data, but I can't remember. Wipe till it works.
Of course, you will lose messages this way. There is an import/export tool on the market somewhere that might let your preserve them.
bkrodgers said:
I had this problem at one point. I wiped something to fix it...I think all I had to wipe was the messaging data, but I can't remember. Wipe till it works.
Of course, you will lose messages this way. There is an import/export tool on the market somewhere that might let your preserve them.
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Got a tip from a friend to reset my FB account(remove and re-add) and within a few minutes all was right in the world. Thank you guys for the help though.

Note 4 Clear Cache

My wife is going from an iPhone 5S to the Note 4. She wanted to bring all of her messages with her so I backed them up. All of them. All 38,684 of them. Then I tried to restore them to the Note 4. That's where the problem began. Nothing I do at this point will clear out those messages. I have uninstalled Google Messages. I have opened the stock messenger app and cleared the data and cache. I've "Turned Off" the stock app and turned it back on.
Every time I re-install Google Messages it says "restoring messages" as if they had been backed up someplace. I'm not sure but this is DRIVING ME NUTS! I don't want to have to do a FDR on a device that we've had 6 hours.
Does anyone know how to either boot in and wipe the cache or fix my problem???
Google messages as in hangouts?
No Google Messenger. Sorry I typed the wrong thing.
Sent from my Galaxy Note 4.
Cincybearcatfan said:
No Google Messenger. Sorry I typed the wrong thing.
Sent from my Galaxy Note 4.
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so what did you back the text messages and MMS messages up with. My other question is why are you using Google Messenger? If they are on the phone, isn't that where you wanted them to begin with?
Please elaborate what you used to get them off the iphone and what you used to import those on your Android Device. Have you experimented where you deleted one out of messenger and and see if it comes back? I need to know what you used. Thanks
bdorr1105 said:
so what did you back the text messages and MMS messages up with. My other question is why are you using Google Messenger? If they are on the phone, isn't that where you wanted them to begin with?
Please elaborate what you used to get them off the iphone and what you used to import those on your Android Device. Have you experimented where you deleted one out of messenger and and see if it comes back? I need to know what you used. Thanks
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I followed this method. I used iSMS2Droid then I used SMS Backup & Restore.
Yes, I've uninstalled and reinstalled Google Messenger. I've cleared it's data and cache. I've used the stock app. I've cleared it's data and cache. Regardless of how many times I clear the apps data and cache, once it is re-installed or re-enabled, the messages ALWAYS come back. I uninstalled SMS Backup & Restore, and they still come back.
The good news is we figured out that it takes SEVERAL hours to restore 38,000+ text messages. Just by leaving the phone alone for those hours while we slept it got much better. However, it's there a way to boot into recovery and clear the Note 4's cache?
Also, why do these things keep coming back? The file that I downloaded is a .xml file and I'm certain that the SMS apps aren't restoring from there. Just very frustrating.

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