nexus 5x wont boot - Nexus 5X Q&A, Help & Troubleshooting

Hey guys. This is definitely something that has been answered i think but i cant find it. I know you dont want another thread for this. Maybe someone can point me to the right fix?
My nexus 5x wont boot. Does not show me charging indicator when plugged in. I can hold vol down and power to get into bootloader menu. When I select Recovery I get the google screen logo and then nothing. When I select Start I get the Google Logo and then laying down android with exclamation point and the words "No Command"
Any thoughts on how i can fix this?

briandresstoyota said:
Hey guys. This is definitely something that has been answered i think but i cant find it. I know you dont want another thread for this. Maybe someone can point me to the right fix?
My nexus 5x wont boot. Does not show me charging indicator when plugged in. I can hold vol down and power to get into bootloader menu. When I select Recovery I get the google screen logo and then nothing. When I select Start I get the Google Logo and then laying down android with exclamation point and the words "No Command"
Any thoughts on how i can fix this?
Click to expand...
Click to collapse
Copied and pasted from Google's troubleshooting page:
Option 2: Reset device in Recovery mode
If you can't open the Settings app because of device issues, you can use Recovery mode to factory data reset ("format") your device.
Tip:*If your device becomes unresponsive at any point, you can restart it by holding down the*Power*button for several seconds.
After following all the*Before you start*steps above:
If your device is on, turn it off.
Press & hold the*Volume down*button. While holding*Volume down, press & hold the*Power*button until the phone turns on. You'll see the word "Start" with an arrow around it.
Press the*Volume down*button until you highlight "Recovery mode."
Press the*Power*button to start recovery mode. You'll see an image of an Android robot with a red exclamation mark (you may also see "No command").
Press & hold the*Power*button. While holding*Power, press the*Volume up*button once. Then release the*Powerbutton.
Press the*Volume down*button until you highlight "Wipe data/factory reset." Then press the*Power*button.
Press the*Volume down*button until you highlight "Yes" (or "Yes - delete all user data"). Then press the*Powerbutton to select it.
After the reset is complete, press the*Power*button to select "Reboot system now."
When you're done,*restore your data.
Sent from my Nexus 5X using Tapatalk

Hey thanks for the tip my friend. I went through this process right now but it froze on the boot animation and started a boot loop.

briandresstoyota said:
Hey thanks for the tip my friend. I went through this process right now but it froze on the boot animation and started a boot loop.
Click to expand...
Click to collapse
Sounds like the issue I had last week:
http://forum.xda-developers.com/showthread.php?t=3475333
If you got it through the Google Store, it'll be quick and easy as in my post. If not, they might give you a work around and make it more difficult.
Sent from my Nexus 5X using Tapatalk

i did get it through the google play store. Let me take a look and see what that link says.

dang i do not have the cash to put on hold while i wait for a new device. Damn this sucks. Need a fix for this

briandresstoyota said:
dang i do not have the cash to put on hold while i wait for a new device. Damn this sucks. Need a fix for this
Click to expand...
Click to collapse
You don't have a credit card to use? There's no actual charge. Just a hold. Even if it was a debit card, I don't think they'll actually take money out.
Sent from my Nexus 5X using Tapatalk

Nope just a debit card. And a hold only works if you have the available funds

briandresstoyota said:
Nope just a debit card. And a hold only works if you have the available funds
Click to expand...
Click to collapse
Well I highly recommend doing an exchange whenever you're able too. Don't know how your phone was prior to the boot loop but mine was never that great even after a few factory restores. My replacement has been way better overall than my original ever was.
Sent from my Nexus 5X using Tapatalk

Related

[Q] trouble selecting items in cwm

does anyone else's cwm jump 2 spaces at a time when tryin to select in item? its completely random and then sometimes when i press the menu button to select an item the recovery goes to sleep. pressing the menu brings it back up but since i cant use the menu button to select items i have to pull the battery
Strange and how do you get acces to the menu button in recovery mode. Or do you mean the power button.
321jurgen said:
Strange and how do you get acces to the menu button in recovery mode. Or do you mean the power button.
Click to expand...
Click to collapse
the power button selects your items. just randomly the power button wont act like the select item button it will act like a power button on another phone where it turns the recovery screen off and you just see the cwm logo sitting there, so i have to battery pull its weird. dont know if i had a bad flahs or what i havent seen anyone else have this problem
al52025 said:
does anyone else's cwm jump 2 spaces at a time when tryin to select in item? its completely random and then sometimes when i press the menu button to select an item the recovery goes to sleep. pressing the menu brings it back up but since i cant use the menu button to select items i have to pull the battery
Click to expand...
Click to collapse
when the power button puts the phone to sleep in CWR that means you accidentally disabled the Go Back option. You can cycle through the menu with the up button a few times and you will see a note about the Go Back option being enabled. Going the other way you will get a message about the Go Back option being disabled.
The overly sensitive buttons issue is being worked on. Someone is developing a CWR option that increases the font and greatly improves this situation. I'll try to find it and post back here. I don't think it's up to full speed yet though.
Good luck.
Could be a bad flash or the wrong cwm image. There's a toro and a magure. Make sure you have the right one. I sugest flash again.
Geezer Squid said:
when the power button puts the phone to sleep in CWR that means you accidentally disabled the Go Back option. You can cycle through the menu with the up button a few times and you will see a note about the Go Back option being enabled. Going the other way you will get a message about the Go Back option being disabled.
The overly sensitive buttons issue is being worked on. Someone is developing a CWR option that increases the font and greatly improves this situation. I'll try to find it and post back here. I don't think it's up to full speed yet though.
Good luck.
Click to expand...
Click to collapse
o really? i have seen that pop up once in awhile about the go back opition but didnt know wtf it meant. thanks
al52025 said:
o really? i have seen that pop up once in awhile about the go back opition but didnt know wtf it meant. thanks
Click to expand...
Click to collapse
First time it happened to me I almost had a stroke. I had just wiped everything(!!) and when I hit the power button and the screen went dark I really thought I had selected reboot without having a rom installed!! Sure was glad it turned out to be something simple.

Mandatory Update Bricked my Phone....

So I've had the Optimus G since last night, and I noticed there was an AT&T update, but I postponed it. However, after postponing it three times, it launched the update automatically and forced me to update. The phone rebooted into the update screen, going through a firmware and software update before rebooting again. It got to the AT&T "Rethink possible" logo and stays there forever. No amount of hard resets help. I had root before the update, but I've read on here that others had root and updated just fine.... has this happened to anyone else? Do I have any other option besides going back to AT&T?
EDIT: How do I boot into recovery mode? I've read that for other LG phones you have to hold down both volume buttons while holding the power, but when I do that it just goes to the AT&T splash like usual.
Did you try holding the power button? I was able to get into download mode by pressing pwr/vol+/vol- simultaneously with usb plugged in, but I don't know if that will help your situation.
Yikes, sorry to hear that. I had no problems and kept root.
Sounds like a return if you can't get it going quickly. You shouldn't have to deal with that on a mandatory update.
Good luck!
A
From the manual, that I downloaded from the LG website (not sure that this helps, if you don't know what to delete):
5. Using Safe Mode and System Recovery Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you see the booting animation (Rethink Possible SM) press and hold the Volume Down Key . Your Home screen will then be displayed with the words "Safe mode" in lower left corner.
2 From the Home screen, tap the Menu Key and tap All settings > General tab > Applications.
3 Tap one of the available tabs at the top of the screen and select the application you wish to uninstall.
4 Tap Uninstall and OK to confirm.
5 After uninstalling the application, turn off and reboot your phone.
mbonus said:
Did you try holding the power button? I was able to get into download mode by pressing pwr/vol+/vol- simultaneously with usb plugged in, but I don't know if that will help your situation.
Click to expand...
Click to collapse
dbgeek said:
From the manual, that I downloaded from the LG website (not sure that this helps, if you don't know what to delete):
5. Using Safe Mode and System Recovery Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you see the booting animation (Rethink Possible SM) press and hold the Volume Down Key . Your Home screen will then be displayed with the words "Safe mode" in lower left corner.
2 From the Home screen, tap the Menu Key and tap All settings > General tab > Applications.
3 Tap one of the available tabs at the top of the screen and select the application you wish to uninstall.
4 Tap Uninstall and OK to confirm.
5 After uninstalling the application, turn off and reboot your phone.
Click to expand...
Click to collapse
Neither of these solutions did anything, but thanks anyways.
Bummer sorry to hear that. Is the att store far away? I really don't think this has anything to do with root.
mbonus said:
Bummer sorry to hear that. Is the att store far away? I really don't think this has anything to do with root.
Click to expand...
Click to collapse
No, it's only a few miles away, but as a college student with no car it makes things a little harder. I'm not sure what happened, I'm surprised they forced me to update...
Moved to Q & A section.
Sent from my Galaxy Nexus using Tapatalk 2
ShotSkydiver said:
So I've had the Optimus G since last night, and I noticed there was an AT&T update, but I postponed it. However, after postponing it three times, it launched the update automatically and forced me to update. The phone rebooted into the update screen, going through a firmware and software update before rebooting again. It got to the AT&T "Rethink possible" logo and stays there forever. No amount of hard resets help. I had root before the update, but I've read on here that others had root and updated just fine.... has this happened to anyone else? Do I have any other option besides going back to AT&T?
EDIT: How do I boot into recovery mode? I've read that for other LG phones you have to hold down both volume buttons while holding the power, but when I do that it just goes to the AT&T splash like usual.
Click to expand...
Click to collapse
Have the same exact problem,but my phone is bone stock,have to call At&t and wait for a warranty replacement.
Good luck.
tientsdo said:
Have the same exact problem,but my phone is bone stock,have to call At&t and wait for a warranty replacement.
Good luck.
Click to expand...
Click to collapse
have you tried a hard factory reset. turn phone off. hold down down power button and volume down key. follow onscreen instructions.

How to do a hard-reset, JellyBean Galaxy Nexus

After my phone fell, I popped the battery back in and started it, it started fine, but then I turned on Bluetooth and it immediately restarted, after it restarted it was fine, but then it wanted to turn Bluetooth on again and then it restarted, and it did that again and again.
I also couldn't turn off Bluetooth because it is already turned off, but the phone wants to turn it back on and in that second (the Bluetooth logo shows in the notification bar for a second) it restarts once again.
So if there is anything I can do to disable Bluetooth, I would love it but I don't think there is.
So I want to do a hard-reset because I don't have time to do anything when the phone starts. So I pressed the two volume buttons and the power button, it shows a screen, I choose recovery mode using the volume buttons, and then after I press on the power button to choose it, it shows a dead Android with a red rectangle and an exclamation mark in it, after a while it reboots again, and nothing happens.
I'm running Jelly bean 4.1, non-rooted, on a GSM/Unlocked Galaxy Nexus.
I recently bought this phone and I feel miserable, please help me.
eyad_996 said:
it shows a dead Android with a red rectangle and an exclamation mark in it, after a while it reboots again, and nothing happens..
Click to expand...
Click to collapse
In stock recovery there is a key combination that needs to be pressed to get to get to the options (e.g. Factory Reset)
What is this key combination, I pressed all of the keys to go into the 'boot menu' and after chose recovery mode using the power button.Is there anything else I should do
Select recovery then after u see the droid screen.. Press and hold power then hit the vol up key and release
Sent from my Galaxy Nexus using Tapatalk 2
I honestly don't remember. Once in recovery you have to press a specific combination (maybe volume up + power OR volume down +power) to get to the options menu in stock recovery (dead Android with a red rectangle and an exclamation mark).
:Edit: what LiquidXed said :cyclops:
I managed to get there. do i select wipe data / factory reset
too late, I already did it
Really?
Sent from my Galaxy Nexus using Tapatalk 2
So your making fun of me (I guess), great profile picture by the way.
It worked i'm back inside my phone, but do I dare turn on Bluetooth !!!!
Test it. Then you'll know if the problem was hardware or software.
Sent from my Galaxy Nexus using xda premium
hard reset for Galaxy Nexu
I'm holding down the volume botton and the power button, but it still loads up. is there any other way to do a hard reset on the Galaxy Nexus
What are you trying to do? Get into recovery?
LiquidXed said:
Select recovery then after u see the droid screen.. Press and hold power then hit the vol up key and release
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
thanks dear..............

[Q] Cannot get past droid with red triangle

Hi
My Nexus 7 recently ran out of battery and as per usual, died.
When i plugged it into the charger, I thought it would charge and be ready to use again.
After several hours, nothing happened. No display saying it was charging, nada.
I then went to power it up into recovery mode, by holding down power button and volume down.
This then seemed to 'reboot' the system and I now see a droid with a red triangle and the words 'No command'
Having a look around online, people have suggested holding down power button and volume up.
Whenever I do this, the screen goes blank, the Google logo appears then the same droid with a red triangle appears.
I cannot seem to get past this step.
Has anyone come across this before and if so, how I do I get past this and actually use my Nexus?
Thanks
sipherz said:
Hi
My Nexus 7 recently ran out of battery and as per usual, died.
When i plugged it into the charger, I thought it would charge and be ready to use again.
After several hours, nothing happened. No display saying it was charging, nada.
I then went to power it up into recovery mode, by holding down power button and volume down.
This then seemed to 'reboot' the system and I now see a droid with a red triangle and the words 'No command'
Having a look around online, people have suggested holding down power button and volume up.
Whenever I do this, the screen goes blank, the Google logo appears then the same droid with a red triangle appears.
I cannot seem to get past this step.
Has anyone come across this before and if so, how I do I get past this and actually use my Nexus?
Thanks
Click to expand...
Click to collapse
It's a little tricky actually. You shouldn't have to hold the power + vol up buttons for very long. The most important thing is that you have to make sure you push them at the EXACT same time. I kind of figured this one out on my own when I was having issues flashing a custom recovery.
charesa39 said:
It's a little tricky actually. You shouldn't have to hold the power + vol up buttons for very long. The most important thing is that you have to make sure you push them at the EXACT same time. I kind of figured this one out on my own when I was having issues flashing a custom recovery.
Click to expand...
Click to collapse
When I press them at the same time, the only thing that happens is the screen goes slightly darker (i.e the icon becomes less visible)
I've pressed the buttons together so many times and nothing happens.
I tried to get back into recovery mode using a bootloader from androidrootz.com. I managed to get back to the step where i can select 'Start, Recovery Mode, Power Off' etc I ran 'Recovery Mode', which then rebooted and I go the same icon. I can't seem to run the program again though, so I'm still stuck with the lying down droid
sipherz said:
When I press them at the same time, the only thing that happens is the screen goes slightly darker (i.e the icon becomes less visible)
I've pressed the buttons together so many times and nothing happens.
I tried to get back into recovery mode using a bootloader from androidrootz.com. I managed to get back to the step where i can select 'Start, Recovery Mode, Power Off' etc I ran 'Recovery Mode', which then rebooted and I go the same icon. I can't seem to run the program again though, so I'm still stuck with the lying down droid
Click to expand...
Click to collapse
Were you completely stock when this all happened? What bootloader from androidrootz.com? If you can flash a bootloader, why not flash the factory image?
Sorry, charesa39. Just as you'd posted (I'd posted same ). I'll just add it can be tricky. Maybe try power first then continue holding while hitting vol +. You do this when you're at the fallen Andy screen.
Sent from my Nexus 7 using Tapatalk
I also had some problems to access recovery. Finally it worked after many tries. So far i remember you have to press the buttons not too short and not too long ;D... perhaps 3-4 seconds. Then Release one of the buttons and the second one half a second later. I don't remember which button i released first, but there are only to possibilities. Hope this helps... in my case the recovery appeared.

[Q] Rooted Kindle Fire Stuck

Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Sounds like a hardware issue, specifically the power button is sticking. Try using an object see if the button is physically depressed. If not, then it us the switch inside.
Ixthusdan said:
Sounds like a hardware issue, specifically the power button is sticking. Try using an object see if the button is physically depressed. If not, then it us the switch inside.
Click to expand...
Click to collapse
I can press the button though. I can press and Hold it to reset it, and I can press it to get it to go on again.
I guess that is possible, but if it was intermittent, the times I've just pressed the button repeatedly to try to get it to do something should have gotten me past that scrolling boot menu.
Thing is, the reason it is scrolling is from an input from the button. If the button is not the issue, then it is a circuit problem. Bad news. Better to have been the button.
ScoJoh said:
Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Click to expand...
Click to collapse
Can you PC see you tablet in adb or fastboot???
ScoJoh said:
Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Click to expand...
Click to collapse
Can it boot into reecovery?
Sadly no, the PC will not see it. It doesn't get far enough to be seen.
I did find a little more info. I used the Kindle Fire Utility 0.9.6 and it's running FFF 1.4a I believe? (bootup screen with the Blue Kingle Fire Logo).
The weird thing is, if I have the USB cable plugged into it and hit the power button, it won't come at all. I have to unplug it in order to get the boot sequence to come up.
If I remember correctly the boot options menu always scrolled, you just pressed the button when it was on the choice you wanted.
I did launch the KF Utility but when trying to do anything it just saying waiting for device because it isn't seeing the darn thing...
I really hope I'm not screwed. What really sucks was I had JUST been thinking about running the clean system image to restore it in TWRP but it did this before I decided to go ahead and do that.
My menus only scrolled if I press the power button. Otherwise, it boots whatever the menu is on. That is why I suspect the boot program is receiving an input from the button.
Ixthusdan said:
My menus only scrolled if I press the power button. Otherwise, it boots whatever the menu is on. That is why I suspect the boot program is receiving an input from the button.
Click to expand...
Click to collapse
Well... I'm reading elsewhere the same thing you said.... yet mine has ALWAYS scrolled since I first loaded it and only advanced when I pressed the button when it was on the choice.....
Perhaps my power button has been having an issue for far longer than I realized... yet when the system did boot it didn't act like it was being pressed constantly.
Such a confusing issue.... sadly it's looking more and more like I've just got a Kindle I can do nothing more with

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