Develop Bugs

Note 7 recall

Engaget is reporting a world wide recall of the Note 7 because of exploding batteries.
Hopefully they will also deal with the Gorilla Glass 5 problem too.
Shofar1

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It seems a full recall of all phones sold. Hopefully they also replace the Samsung screen protector I bought with the phone

An official statement by Samsung.
"Statement on Galaxy Note 7
Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."
Lets see what happens.

Ryland Johnson said:
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Thank goodness I haven't gotten my unit yet!!! Long business trips do have their benefits.
One interesting takeaway from the CNN story's the quote from the President of Sammy's Mobile Communications about how much the recall's going to cost: "it is a big amount that is heartbreaking." Looks like they're going to have huge write-offs.
Maybe they'll have to bin all the batches they're recalling and the suspect ones in inventory. Then there's the issue of lost sales and some people not wanting to buy even later batches because -- well, because you never know. I mean -- Google Pixel Phone Plus (or whatever it's called) -- here I come!!!
The problem with these metal and glass devices is they can't just open these things, replace the batteries and re-ship them. Those glass backs will inevitably break during the process. The colored foil behind the glass is also going to have to be replaced. Then there's the waterproofing...
I wonder if it's simply a battery flaw or a design flaw that causes the device to overheat under certain circumstances. Global recalls like this don't just happen unless there's a very serious issue, regardless of what Sammy's lawyers wrote in their official release. I've been buying smartphones since the early days and this is the only time I can remember a recall of this scale happening.
While it's nice that Sammy was so quick to address it, it's a damn shame because the Note 7 was their best device yet.
The irony is that if Sammy had insisted on keeping their plastic designs -- the same designs we crucified them for -- or maintained removable batteries in metal-framed phones (hello Note 4!) -- this could've been addressed with in-store battery exchanges. Again, that's assuming it's not a design flaw.

And I have such a good device too. None of this user created lag or battery drain.... Sigh.
Sent from my SM-N930P using Tapatalk

Interestingly me and a friend of mine have not had any of the issues mentioned here "yet" battery life is amazing and no boot loop. And we were also part of the pre-order batch.

I demand compensation for my Temperglass screen!!... everything else i could backup and transfer easily... i still have to fine tune a few other setting that dont let me "backup setting"

After this Samsung's recall statement will be known worldwide, IMHO the Note 7 reputation, confidence and appeal for the customers will be heavily affected....
Therefore I personally expect the announcement of the release of a new revised model, for example a Note "7s" with a Snapdragon 821 and 6 GB of RAM, very soon, just before Christmas time, to compete with new Apple's and Google's smartphones.

what if mine is ok ?
Sent from my SM-N930F using Tapatalk

You think we will have the option to change color of phone in recall?
Sent from my Galaxy Note7 using XDA Labs

judy.baby2013 said:
what if mine is ok
Sent from my SM-N930F using Tapatalk
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What if it is not? :fingers-crossed:

This is scaring me at the moment... I was one of the first to get this device in the world during it's release in Dubai.
Sent from my SM-N930FD using Tapatalk

alltaken123 said:
What if it is not? :fingers-crossed:
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That's actually a great point. I love my phone, it's performing perfectly, but you don't just do a worldwide recall because a couple people used a bad charger. They were able to recreate it.
It is sad, this is undoubtedly the best phone Samsung has ever made and it's going to be a financial and PR disaster. On the other hand, those of us who stick with it will probably get a 2nd promotional item haha.

Really sucks but yeah hopefully they will give us something free for the inconvenience or some money for the screen protectors everyone has already purchased and put on the phone...
Feel bad for them though and all of the bad pr. This is an amazing phone and I love it. I guess they will be taking quality control much more seriously in the future (they should have originally since it is the most expensive phone ever).

The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...

RandyKaoss said:
The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...
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Today was the official date, but Carphone Warehouse gave me my N7 on Tuesday!

It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?

DITTO on the Screen Protector issue!
It was so dang hard to find my genuine samsung screen protectors, not to mention the cost. It came with two but used them both already since both my wife and I have the same phones. Right after I finalized my purchase from ebay (the only US seller I've found period), the guy jacked the price from $16.99 to $99 and then to a clown-shoes $299. The samsung SP is actually curved and, IMO, feels great. Hopefully I can get them to pony up a replacement set.

Femmetechstic said:
It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?
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I bet Apple (and Samsung) have failure lights around the building that flash when theres a fail...
Apple will send everyone home early today!

Who's getting rid of the note 7?

Just wondering who here is keeping the note 7 and taking the risk of it exploding? I'm happy to keep mine though little annoyed that they've stopped gear VR support and I'm 80% certain Samsung will eventually force us all to return the note 7 by maybe a software update that renders the phone useless.
I honestly have no idea what phone I'd get, I had the S7 edge as a temporary replacement phone while the recall was going on and it didn't feel as good as the note 7, the software wasn't as good and I missed the little features like the swipe gesture in the camera app for example. I still have my note 4 but it uses a different sim card so will have to get an adaptor but even then the note 4 seems really out dated in comparison but I get to keep the S-pen which is the biggest reason I got a note device in the first place. I also have a gear s2 smart watch and while it should work with other android phones it's just works better with a Samsung phone. I hope Samsung do something quick maybe release a note 8 and replace the note 7s with it lol there's just no alternatives.
What are you doing with your note 7?

Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).

mikesaa309 said:
What are you doing with your note 7?
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Hanging on to it for as long as I possibly can. If the deadline for a replacement or refund is midnight on 31st December, I'll hand it in on 31st December.

Is a p**s take though like what about people who've brought cases for the note 7 and other accessories? I purchased my gear vr from ebay for £80 as the seller had it with the note 7 but didn't want it and I couldn't seem to find it anywhere online or in shops probably due to the recall. I had the S7 edge at the time so could still use it but now they've cut off note 7 support so I no longer can use my gear VR so I'd at least like to know exactly what's going on so I can possibly see about selling it. Add on top the money I've spent on apps which I can no long use on the gear VR it's just ridiculous. I personally wouldn't mind waiting through another recall as long as I get to keep and use the note 7 I have then just swap it for a new and hopefully completely safe note 7 but looks like the note 7 is done for.

I'm keeping mine. I will treasure it even more now knowing once it's gone, it's gone forever. Now I need to figure out a way getting rid of the 60% charging cap. I love this phone so much!

jak341 said:
Heading to VZW over lunch. No clue what I'm replacing with, or if they will even allow me yet (VZW 3rd Party).
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VZW was no help here. They said deal w Samsung. BS.

If I change the build.prop file, do you reckon I can trick the oculus app into thinking it's an S7 edge not a note 7?? I used it on the gear vr before the update and it seemed to work okay without getting stupidly hot even had it on charge lol.

The phones I want aren't out yet... Hoping final refund instructions come out in time to pre order the v20.. or maybe the pixel . I'm in the Philippines... Don't know how I can order the pixel lol

juliend said:
VZW was no help here. They said deal w Samsung. BS.
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If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.

TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?

androidcentralsucks said:
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
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Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.

jak341 said:
If not today, give it some time. This is still breaking news and info. hasn't flown down yet.
I did notice in my VZW account that my Note 7 now says "Upgrade Eligible". This wasn't there yesterday. Something on the back end happened.
At minimum, I'm going to deactivate this device and put an old phone on the account for now.
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Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).

Time to cut loses. Thats what samsung did. The phone hase become a liability. Get your money back if you can.

juliend said:
Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
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Why don't you just use it? Seriously there's been like 8 with problems out of what, 2 million, 3 million? Seriously you have more chance of being run over than having a problem with the device.
The thing with statistics is they can be unintuitive and lead to strange conclusions. Let's say one phone in every 500,000 is going to develop a fault and catch fire. From Samsung's perspective, that means they can be certain they will have lots of unhappy customers, potential lawsuits and bad publicity and therefore it's a bit of a no-brainer to stop selling it.
But from your perspective, you have a 500,000:1 on chance that your phone will have no problems. And in the remotely unlikely event that it does, how likely is it to kill you, burn your house down or anything like that. Even less likely. There are ZERO such reports.
So it's up to you, but for me, it's a no brainer to keep using it, and I hope Samsung will respect that point of view and not cripple our phones with some unnecessary and unwanted forced update.

Chippy_boy said:
Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.
The lack of updates and also dismal resale value is much more concerning.
But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
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Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.

What did samsung do with the phone after they recalled it, if they didn't fix the issue?

Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.

Rick GM said:
Samsung UK web site has no mention of recall for v2.
Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
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https://twitter.com/SamsungUK/status/785863444696272896, they want UK note 7 owners to give the phone back

mikesaa309 said:
Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
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Indeed. Just looking it up now, you are 500 times more likely to die from riding a motorbike than you are to have a fire with your Note 7. (Assuming 1 phone per 500,000 has a problem.)

best buy exchanged mine out with no questions asked. I was told to even keep the 256GB SD card. unfortunate I went to the dark side and got iphone7 plus. The LG was just cheap and I was unimpressed. Buying the Google Pixel XL outright to bring over to Sprint was not a option for me. I am done with Sammy with all the issues I have had with there products since the Note 4 and other house hold appliances. Iphone was my only option.

Note 7 reported cases - Are they just reported?

So here is the thing. People claim that their notes "caught on fire". Both the original and replacements. Have these people sent all of their phones back to Samsung for inspection? If I just say that my note caught on fire and provide no proof, do they still count his as a case? This whole fiasco seems very odd to me. It is not like companies like apple have not tried stuffing the most battery in a phone before. Plus, does anybody really know how these people who have proven cases were using their phones?
I mean, we all know that every phone is not perfect and a few are going to have these issues. Samsung supposively cannot replicate this issue. The fact that the Note 7 beat the iphone to the punch and was a real threat to their 7 plus just seems a bit strange to me that all of a sudden this was going on.
I will do my due diligence and check out the pixel and the V20, but if either does not meet what I want, I am keeping my note. Samsung washers have reportedly "exploded" too, but I still use it and there has not been a recall.

You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.

The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk

br0adband said:
You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.
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Do we actually have any real proof of what is actually going on with the phone and why this is happening? Like i said, I will do my due diligence and take a look at other options. But this whole thing stinks of apple having their hand in this. They have no innovations since who knows when and Samsung was pretty much beating them in everything.

tttuning said:
The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk
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Yup. My only option is to just get a full refund and wait till the Galaxy 8 pro or whatever they will call it comes out.

I wish that was an option for me...but I just swapped the vzw due to service in my area so my note 4 was traded in!!! Uggg
Sent from my SM-N930V using Tapatalk

Fourstarzzzz said:
... and Samsung was pretty much beating them in everything.
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Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.

br0adband said:
Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.
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Any reason why you are taking this so personal and calling people names? Must be a Hillary supporter....

You think humans in general aren't idiotic and stupid more often than not?
Seriously?
Has there been one single case of me naming and calling out any specific member here and saying "Hey, <member name, you're a stupid person..." or anything of that nature, or are you just taking my belief that people in general are stupid and my pointing that out in general (without naming specific people) at times is a problem for someone in specific 'cause I don't see any actual proof of that happening.

Pretty sure that there are more Samsung phones worldwide than Apple. I know for a fact there are WAY more android phones worldwide - over 70% of the market share, if not more. So I guess it depends on what your definition is in "beating them in sales".
OK, I just looked it up. In 2016, Samsung has 22.8% of the phones world wide. Apple has 11.7%. So Samsung has about twice the amount of phones selling as Apple. 87.6% of the phones world wide are Android BTW.

We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.

br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
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I reported your disruptive behavior.

nabbed said:
I reported your disruptive behavior.
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Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.

br0adband said:
Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.
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Your logic is twisted.

br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
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In a previous post you said Apple was beating Samsung in sales. That is categorically untrue. Now you are backtracking. Samsung has more than just 2 phones they offer. But that doesn't matter. The phones they DO offer, they sell twice as many of them a year than the two phones Apple does offer (and remember, it wasn't long ago Apple scoffed at the idea that they would need to offer more than one device, or a larger display device at all).
We all know this discussion is on the Note 7. You threw in a quip that was inclusive of more than the Note 7 as a "gotcha", but a gotcha that wasn't at all accurate to the actual statistical sales data. What was your point? The same as your point in typing thousands of words in many posts on a Note 7 forum when you don't even own a Note 7 and never did. Pointless.

The Note 7 is basically Samsung's flagship device to compete directly with the launch of the iPhone 7 and iPhone 7 Plus, is that really in dispute? And at this moment in time, there have been more iPhone 7 and iPhone 7 Plus units sold worldwide than there have been Note 7 units sold worldwide, by a fairly large margin. In probable fact, there were more iPhone 7 sales than the Note 7 and there were more iPhone 7 Plus sales than the Note 7 when taken as individual devices even though they were released at the same time - that means the iPhone 7 and iPhone 7 Plus being released at the same time in September, not the Note 7 which was released in August.
That's all I said, twice now.

You said Apple is beating Samsung in sales. Which is not even remotely true. So now you want to backtrack and single onto one device and make the same claim. And FYI, in 2015, Samsung sold more phones than Apple in Q4, which is usually when Apple does the best as they release the new Ifones in Q4. As I mentioned in a previous post, Samsung sells almost twice as many phones a year as Apple.
No one is debating Apple sells a lot of ifones. Especially in the US. But you might as well acknowledge that they actually don't sell more phones than Samsung, not even close. Unless you want to tweak the stats to just one phone for Samsung, of which they offer several different devices. No one says they only have to offer one or two different models. IDC if Apple sells more or Samsung sells more - that never had anything to do with any of this anyway, but you had to make your quip about it as if it does.

Let's hope this is the case! Discount S8 or Note 8?

I was holding out hoping they would start getting desperate to get the recalled units back, let's hope this is the case, so i guess i should hold out longer now Nd see what happens. They should give us discounts on the next phone, but that doesn't really help being on contract for people like me on the next plan, if i switch the s7 edge right now, I'm locked in for a year unless I pay off half the phone, its a mess but I'm hoping this mess blows over soon, I dont want the S7 but I will use it temporarily until a real upgrade drops, otherwise I'll keep my Note 7, really just depends in what Samsung is willing to do to get me to give it up lol.
https://www.google.com/amp/www.techtimes.com/amp/articles/183031/20161022/samsung-considering-offering-galaxy-note-7-customers-discounts-on-new-galaxy-s8-s8-plus-and-note-8-upon-release.htm?client=ms-android-att-us

I was feeling the same until, in the interests of safety and concern I might need to fly unexpectedly, I swapped for an S7E. The phone is fine. I miss the iris scanner a bit. I barely used the s-pen. I think the battery life is better. I can totally live with this phone for a year or two. I'm on the Jump plan but I really don't make use of the upgrade option much.
Sent from my SM-G935T using Tapatalk

So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.

Discount or not, many will still be in a contract if they were forced to take the S7...

Doesn't seem like this speculative deal is just for hold outs, but for anyone who owned a Note 7.

BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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LCD? Really? I just can't see beyond that glaring weakness.

So far this offer appears to only be for users in South Korea - Samsung may simply never make the offer worldwide, that would be somewhat extreme and basically cost them double what this whole thing is costing them at this point in time.

Perhaps this offer arose for Korea because some 500 people are sueing them there already?

Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908

So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.

nomailx said:
Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908
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I would be willing to bet that almost every model of phone has had a couple examples of individual phones having meltdowns. It's called "acceptable risk of failure"
i.e. the manufacturer tests and does calculations on their product, and analyzes it to determine how likely the device is to fail, and what the potential damage from said failure would be. If the financial risk due to that failure is lower than the cost to lower the failure rate, they don't care about it (unless the failure rate would be so high that it would draw negative media attention, such as the case with the Note 7).
I imagine that Samsung did this with the Note 7 - they looked at the situation and figured "well, we can swap to the single battery maker for xx million dollars, and replace existing batteries (as well as potentially the glass and body), and the failure rate risk will be lowered to 1 in whatever number of phones". Then when they did that, they realized that the continuing failure of first gen phones, combined with a very small handful of second gen phones (yes, there were 25 or so failures after the phones started being replaced, but not nearly all of those were second gen phones), the only options were either do a full recall, and mitigate the potential financial liability from a lawsuit, or do a complete recall and re-release the phone after putting it through even more extensive testing and possibly an update or repair to the hardware (requiring full recertification and testing for most countries they are sold in that require such certification). The cost was too great, and the risk was too great, so they canned the phone.

jonboyuk said:
So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.
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I wonder if the editor of that publication read the article before he wrote the headline? The article says 50% off screen repair costs. It says nothing about a 50% discount on an S8 or Note 8!

BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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ermm ........ you will be back

V20 a HOG of a phone - huge bezels. And an IPS display... no thanks to 2012 tech!

Aimara said:
ermm ........ you will be back
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Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.

BozQ said:
Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.
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How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.

Dmac1984 said:
How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.
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They're decent smart devices for the price.
However, most reviews of smartphones (every smartphone, not just Xiaomi) fail to cover is the call quality. I mean, it's a smart -phone- after all.
I make phone calls all the time. My parents, my in-laws, my wife, friends, etc.
Once, my wife and I had the Redmi 2, and it was one of the most frustrating experiences we had. We were constantly struggling to make out what we're telling each other.
We've since switched phones. She got a Galaxy S6, I got the Xperia Z3 Compact, VoLTE and HD Voice was like butter to our ears.
I got the Note 7 initially, so that we could communicate using 3G video calls, something not many smartphones support. But now that the Note 7 is discontinued, I have to search for an alternative.
I was quite close to settle for the S7 (no Edge), until I discovered the V20 also supoorts 3G video calls. So I'm giving that a shot.
Edit - Oh and charging was slow. After experiencing quick charge, you can't go back.
To be fair, I'm not sure about the newer flagship Xiaomi phones. But I don't think I'll be getting another Mi phone soon. I am eager to try OnePlus 3 some day.

My country the only option is to get the refund. So will I still able to get the discount rate for s8?

torickray said:
My country the only option is to get the refund. So will I still able to get the discount rate for s8?
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So far, reports suggests it's only in S Korea. Not worldwide.

Do you feel Samsung should hurry with the Note 8?

I remained on my Note4 for the time being. But I don't think I can wait one whole year for the Note8. One, my phone may not last that long. Two there is competition out there already surpasing the Note7 in some aspects. Three I think people like to change phones as their contracts expire, which was a probably while ago now for many. The question is though CAN they make it happen sooner. They still supposedly don't know the cause of Note7 failure so time does not seem to be on their side. Which, for me at least, sucks. Note7 is just too expencive for me with all the downsides. So unless Samsung does something soon, I can see a lot of people turning away after some time.

I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
Sent from my SM-G935T using Tapatalk

But we already have the Galaxy Note 8.0
http://www.samsung.com/uk/consumer/mobile-devices/tablets/others/GT-N5110ZWABTU
Sent from my LG-H990 using Tapatalk

Smart answer

Wow you have impressive patient! I'm still on the Note7 trying to hold out to see if Canada adopts the 50 percent discount on the Note8 like Korea is doing, but it looks like I'm liking the Xiaomi Mi MIX more and more everyday.
I also think Samsung needs to take their time with releasing future devices and not get ahead of them self just to beat the competition.

I am pretty sure I have no patient and I don't have much patience . Likenthey say, 6 months is already eternity in tech world. I am afraid Samsung will loose battle with time if they don't hurry up . I am simply not interested in a device s7 with such a small screen to be tied to for 2 years.

Honestly speaking, the Note 7 didn't feel like a rushed product to me.
Everything feels good, the software was solid, the features were outstanding.
I'm a firm believer now that the exploding batteries was due to a design flaw of the phone itself, and not defective batteries. And that it was something not easy to identify during testing phase.
I hope Samsung will be honest and forthcoming with their investigation reports and then draw out what preventive measure they have in place to prevent this from happening again.

Yes so I think they don't have to quite make a foldable phone yet (I would not buy it anyway hahaha), but they need to make a better version of Note7. More ram, bigger battery, better screen to bezel ratio with keeping ip68 and design would be enough for me. But if it was fast enough. If not there are at least 2 phones competing even now.
I also think they should reach a firm cause of Note7 disaster and make sure they make it right. But they are professionals, they can't take forever doing it. People won't wait that long. They owe it to us to work well and swiftly, otherwise they may as well give up in the phone making alltogether.

Samsung shouldn't hurry with Note 8. They should take their time to make the best phone ever so that people cannot refuse buying it.
Hurrying is what got Samsung in trouble in the first place. Repeating such a mistake would be... well, idiotic, for them.
For consumers, there's also a silver lining - this gives room to some other company to step up to the plate and knock it out of the park.

amyf27 said:
I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
Sent from my SM-G935T using Tapatalk
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Samsung has a history of making good mobiles. If I am not mistaken they have produced more mobile phones than any other brand to date? Why would you think Samsung could or may botch up the Note 8? There proven test record clearly shows they are expert at what they do.
I have every confidence the Note 8 will be another marvel of technology as all previous Samsung phones have been. This episode with the Note 7 is not about mass problems its the prevention or possible prevention. If we exaggerate the number of known failed Note 7 by 100% this still makes the note 7 have a failure rate of about 100 out of 3.5 million. Now apply the math to all the Samsung phones out there and the possibility of the Note 8 being a lemon is so Infinitesimal it cant be recorded.
Ryland
If Samsung make me eat my words I shall kick the cat! :silly:

The problem is however that the media will be keeping an extra sharp eye on a new Note, even if they have like 5-10 failures among those many millions, it will be all over the news again.
They should take their time, solve the issue of the Note 7 if they haven't done so already and make sure it doesn't happen again. I'd rather see them wait an extra month and make sure they did it right the first time, than to see them release the new Note a month early only to have issues again.

Samsung should address the issue head and not treat this whole episode lightly.
They got away with a tongue-in-cheek humour when they highlighted the Note 7 S-Pen doesn't fit in backwards, an obvious jab at their Note 5's flaw. But they can't apply the same technique with the battery.
I remember a few years ago, when the Sony Playstation Network was hacked and the whole network was down for a month, then President and CEO of Sony Entertainment America started the E3 conference addressing the incident, issue an apology and rolled out compensation for its customers, before proceeding with their usual gaming stuff.
Back then, I was very indifferent with PlayStation. But after that, I was impressed at how they addressed this.
Samsung should do something similar before launching their next flagship, assuming it's the Galaxy S8 in Q1 2017. Hold a conference, address the issue, offer an apology, introduce the S8 with the prevention measures they've taken from their Note 7's investigation. That's the least they should do without joking about it to restore confidence.

Well, I for one hope this roumor is close to reality. I definately think Samsung can do it. They are professionals and of course they were not able to resolve matters in two weeks, but a couple of months should be enough! But I suppose you guys are all against it, right? Maybe cause you kept Note7s and can't upgrade so soon? just kidding. Anyway, this says Note 8 could be anounced Q1 2017:
http://www.inquisitr.com/3661760/sa...-in-january-analyst-says/#546p4XTLB5O1X1ER.99
With how much profit the lost over the Note7 failure, I don't think they can aford to wait. S8 won't sustain them for long. Personally, I will wait until more news in January. Then I will have to decide what to do. I may have to go for Huawei Mate 9.

I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.

whoofit said:
I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.
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I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
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amyf27 said:
I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
Sent from my SM-G935T using Tapatalk
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I see myself in line for it as well. I just think Samsung could really make a statement and take the Goliath stance by hammering out the Note8 first next year. Just to prove who is boss....

January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.

Anouncment doesn't mean beginning of sales. By March it could be done. I hope it will be. Yeah, so glad to see people wanting an early release as well.

I'll be the 2nd quarter at least and probably near the end of the quarter, would be nice not having to wait that long, feckin waited for the Note 5 that was a disapointment so didn't get that and then waiting for Note 7 which was recalled before it was really on the market here

BozQ said:
January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.
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Well, speaking for myself, the only way for them to get me, personally, to surrender my Note7 is to do exactly that. Release the Note8.
I have decided to name mine "Nate".