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After being the first person in Florida at a TMO location to report issues with my phone (not explosions) but lag, heat, etc... It's now finally being brought to fruition how bad this phone is. After being flamed by fanboys and people who just couldn't get past a brand name, you're now finally seeing even people like the central slam the phone. I will add, that they also were upset by my posts, videos of the phone(s) all 4 of them, failing.
So, with the Note 7 pretty much done, no matter what they do - what out there does what the Note 7 does? There really isn't anything out there that I can see (That if the note 7 worked as promised) would do what the Note 7 was supposed to do in a fluid nature. And while I want to go back to the iPhone, since they just work, I am trying to give Android's a fair shake. I just can't find anything out there screen size wise, security wise, speed wise, screen quality wise, resolution wise*, that really is 100% (not 99%) to the note 7.
Any idea's on a replacement? Whether I have to buy it overseas or not. I really am trying to give android OS and the companies who use it a fair shake.. Just not impressed from what I have seen out there as of now.
just wait and see what Samsung will announce, the official statement I mean
Well, my phone is ticking now..
drmodify said:
just wait and see what Samsung will announce, the official statement I mean
Click to expand...
Click to collapse
Samsung wants the phone back directly, not through the vendor. They have told me they would replace it as of last Wed. However, they told me in an email today that they will not send me a replacement phone. They said both versions are on hold and to return the phone to THEM but request a refund through TMO. This is really garbage in my opinion.
TMO will probably refund, that isn't the issue. The issue now is finding a suitable phone. One that, as I said " is 100% to the note 7 in specs".. I know performance wise, there is nothing that will touch the apple. I will take a "little bit of a hit" if I can find something with a 2k screen and has all of the other specs. Resolution on a screen is key for me and also to be able to do some other things like penetration testing and what not. Which is why I am avoiding the Apple platform for the first time since the inception.
androidcentralsucks said:
After being the first person in Florida at a TMO location to report issues with my phone (not explosions) but lag, heat, etc... It's now finally being brought to fruition how bad this phone is. After being flamed by fanboys and people who just couldn't get past a brand name, you're now finally seeing even people like the central slam the phone. I will add, that they also were upset by my posts, videos of the phone(s) all 4 of them, failing.
So, with the Note 7 pretty much done, no matter what they do - what out there does what the Note 7 does? There really isn't anything out there that I can see (That if the note 7 worked as promised) would do what the Note 7 was supposed to do in a fluid nature. And while I want to go back to the iPhone, since they just work, I am trying to give Android's a fair shake. I just can't find anything out there screen size wise, security wise, speed wise, screen quality wise, resolution wise*, that really is 100% (not 99%) to the note 7.
Any idea's on a replacement? Whether I have to buy it overseas or not. I really am trying to give android OS and the companies who use it a fair shake.. Just not impressed from what I have seen out there as of now.
Click to expand...
Click to collapse
dude go get a different phone already.
S7/S7 Edge. Or if you really want the S-Pen functionality with the screen size, then sacrifice and get the Note 4
iPhone 7 Plus! I'd take that route in a heart beat but I need a headphone jack.
NIKKOTUASON said:
iPhone 7 Plus! I'd take that route in a heart beat but I need a headphone jack.
Click to expand...
Click to collapse
Can't do penetration testing with it. I have my 6plus and it's amazing how much faster and more fluid it is over the N7 grenade. Unfortunately I do need to test in the field and the iPhone 7 plus can't do it. And now with the jailbreak all but gone, it really doesn't leave much to be desired. IF the iPhone had a 2k screen, it would probably happen, but as of now, looking to see whats available overseas.. =/
Cycloneon said:
S7/S7 Edge. Or if you really want the S-Pen functionality with the screen size, then sacrifice and get the Note 4
Click to expand...
Click to collapse
I do like the S-Pen.. but really don't want to go backwards in technology. Then again, the N5 just works lol.. bah!
S7e is the note7 minus stylus and eye scanner. The charging port technology ...while USBC is nice, doesn't affect anything charging rate or transfer wise as far as I can tell. Been using the s7e for a few weeks as a replacement .... no issues. Even looks / feels the same.
The screen is a hair smaller but I can't tell the difference in hand and my s7e fit almost perfectly into the case I had for my note 7.
Sent from my SM-G935T using Tapatalk
androidcentralsucks said:
After being the first person in Florida at a TMO location to report issues with my phone (not explosions) but lag, heat, etc... It's now finally being brought to fruition how bad this phone is. After being flamed by fanboys and people who just couldn't get past a brand name, you're now finally seeing even people like the central slam the phone. I will add, that they also were upset by my posts, videos of the phone(s) all 4 of them, failing.
So, with the Note 7 pretty much done, no matter what they do - what out there does what the Note 7 does? There really isn't anything out there that I can see (That if the note 7 worked as promised) would do what the Note 7 was supposed to do in a fluid nature. And while I want to go back to the iPhone, since they just work, I am trying to give Android's a fair shake. I just can't find anything out there screen size wise, security wise, speed wise, screen quality wise, resolution wise*, that really is 100% (not 99%) to the note 7.
Any idea's on a replacement? Whether I have to buy it overseas or not. I really am trying to give android OS and the companies who use it a fair shake.. Just not impressed from what I have seen out there as of now.
Click to expand...
Click to collapse
Lag/Heat has nothing to do with the fires. I'm tired of repeating myself so go view my post history.
Dear XDA,
So I just recieved my replacement note 7 today and gotten an update that Samsung is seizing production. With both the replacement and original in hand I am waiting for more news on how I can get a refund and ship the other one. Anyway I have been looking for a suitable replacements and been comparing specs.
My usage for my current Note 7 (and my previous Note 3) are as followed:
I love media consumption and media capture with the phone, I use every feature my Note 7 has and I would love to use newer features to. Battery life should be well and I love expandable storage. I use my phone for emulators, Pokemon Go, other high graphic (for a phone that is) game, spotify, data storage and transfer (for my work files and such), and I do use some "High Performance" application on the phone such as Autocad, Matlab , gnuroot Debian and other analysis software and even computing by uploading payloads via usb otg (as a hobby and sometimes to complete work on the go). I also love using root access (but if I can get most root features without rooting the phone it be great). With all that, I also use the phone like any other person such as for social media, phone calls (omg I know ), test messaging etc.
I have been spoiled by the iris scanner, Spen, HDR screen and 3.1 usb speeds (or 3.0). Now my choices of replacements are s7 edge, lg v20, pixel xl. So between these phones which comes most close to my note experience? With the s7 edge I am missing iris scan, hdr, spen and usb 3 speeds. V20 I am missing Samsung specific stuff, ip68 water resistance, with the xl its basically what i am missing on the V20 plus no removable battery and sd expansion. Seem's like I have to compromise. Which is worth the compromise?
Looking for a second opinion.
None of them are a good enough compromise IMHO. If you have your previous device I'd use that for a while instead of getting something new but not nearly as good as the N7.
Huawei Mate 9.
Nuff said.
Don't turn it in yet. Samsung has NOT completed their investigation yet AND they CAN NOT replicate the battery failure. There are other things that samsung wouldn't test that could attribute to issues with the phone. #1: Cheap third party USB-C Cables. These were found to be the cause of damage to MANY USB-C Devices because they weren't wired correctly. #2: Failed rooting attempts where the software could have been compromised. #3: other forms of user tampering.
The pictures of the note 7's that have blown up show that they literally created enough heat to melt GLASS. When you hit temperatures that high you can't hold the phone, yet the ONLY VIDEO of a note 7 supposedly exploding shows a woman HOLDING IT IN HER HAND for an extended period of time WHILE IT IS SMOKING. I work with electronics and lithium ion batteries all the time. When those things explode, sparks come out of one of the ends and they get TOO HOT TO CONTINUE HOLDING.
PhoenixJedi said:
Don't turn it in yet. Samsung has NOT completed their investigation yet AND they CAN NOT replicate the battery failure. There are other things that samsung wouldn't test that could attribute to issues with the phone. #1: Cheap third party USB-C Cables. These were found to be the cause of damage to MANY USB-C Devices because they weren't wired correctly. #2: Failed rooting attempts where the software could have been compromised. #3: other forms of user tampering.
The pictures of the note 7's that have blown up show that they literally created enough heat to melt GLASS. When you hit temperatures that high you can't hold the phone, yet the ONLY VIDEO of a note 7 supposedly exploding shows a woman HOLDING IT IN HER HAND for an extended period of time WHILE IT IS SMOKING. I work with electronics and lithium ion batteries all the time. When those things explode, sparks come out of one of the ends and they get TOO HOT TO CONTINUE HOLDING.
Click to expand...
Click to collapse
Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
teegunn said:
Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
Click to expand...
Click to collapse
I'm just suggesting tampering may be a possible reason. Remember there are idiots out there who tested their phone's water protection and drop protection BEYOND the standards of the ratings samsung got for it. I guess i'm saying more USER ERROR than tampering. 42 reported phones out of four million total sold... is NOT a good reason for a recall. This is the first recall i've ever heard of for so little devices malfunctioning.
PhoenixJedi said:
I'm just suggesting tampering may be a possible reason. Remember there are idiots out there who tested their phone's water protection and drop protection BEYOND the standards of the ratings samsung got for it. I guess i'm saying more USER ERROR than tampering. 42 reported phones out of four million total sold... is NOT a good reason for a recall. This is the first recall i've ever heard of for so little devices malfunctioning.
Click to expand...
Click to collapse
Ok, understood. And although there is a lot of misc info floating around online and articles are often not very accurate, most things I have read say 95+ phones and they had shipped around 2.5 million to customers. Either way, I agree that is a very small percentage, but still a much higher percentage of battery failure phones than any other phone has ever had. At least that we know of.
I have thought all of this seems very strange - almost surreal - the timing, the stories of what's happening, the way the articles are written. I mean, from all accounts these things aren't "exploding" as much as hot-venting. Not saying that isn't dangerous, but the cliche'd jokes are many. We've all seen them made at the N7's expense. It would be nice to get some real, clear answers to much of this, that's for sure. And I still say that when billions of dollars are at stake, it seems odd that they would just kill off the phone like the supposedly have. Dunno, doesn't all add up very well to me, but it's probably what it is going to end up. N7 dead and gone with very few answers.
Yes, and either way, that can be explained EASILY by a faulty USB-C cable. How many people would go out to their local pharmacy, 99 cent store or something and buy a $5 USB to USB-C cable (which have been known to cause failures as they have been wired incorrectly in the past (amazon was forced to release a statement that non-certified cables could cause device issues). Rather than going to Samsung, Belkin, Monster.. or one of the major retailers who bother to get their cables certified? I know BOTH of my cables are samsung genuine.
PhoenixJedi said:
Yes, and either way, that can be explained EASILY by a faulty USB-C cable. How many people would go out to their local pharmacy, 99 cent store or something and buy a $5 USB to USB-C cable (which have been known to cause failures as they have been wired incorrectly in the past (amazon was forced to release a statement that non-certified cables could cause device issues). Rather than going to Samsung, Belkin, Monster.. or one of the major retailers who bother to get their cables certified? I know BOTH of my cables are samsung genuine.
Click to expand...
Click to collapse
If that is a viable possibility that an off brand USB cable or adapter is the problem, I hope that Samsung can verify it. One would think they would have already if they could have.
teegunn said:
Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
Click to expand...
Click to collapse
teegunn said:
If that is a viable possibility that an off brand USB cable or adapter is the problem, I hope that Samsung can verify it. One would think they would have already if they could have.
Click to expand...
Click to collapse
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
Samsung permanently killed the Note 7.
That says there's something there there
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
Click to expand...
Click to collapse
These things may be accurate. It's how I have also been reading the situation myself. But all the articles and media outlets make this out to be like the phones are hand grenades with the pins already pulled. The media likes "explosive" stories - they made this one for sure. Clarity and accurate reporting and answers would be nice to have instead of click-bait stories that probably exaggerate the truth.
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
Click to expand...
Click to collapse
It would be a huge risk at this point to reintroduce the Note 7 regardless of their investigation. Imagine their PR nightmare if they do bring it back and have just one or two Note's burn up.
Would love to see it back as it was a great device but at this point I don't see it.
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
Click to expand...
Click to collapse
Lol. It's over. The Note 7 is done.
It's not a scam. Samsung wouldn't voluntarily take a 15-20 BILLION dollar hit if there was a chance it was a scam.
Time to get over it and move on.
pappcam said:
Lol. It's over. The Note 7 is done.
It's not a scam. Samsung wouldn't voluntarily take a 15-20 BILLION dollar hit if there was a chance it was a scam.
Time to get over it and move on.
Click to expand...
Click to collapse
That's the funny thing, they've only announced a TEMPORARY halt in production. They're still investigating. Two: it wouldn't be a voluntary recall... "VOLUNTARY" if they could prove it was the battery.
Beating a dead horse.
PhoenixJedi said:
That's the funny thing, they've only announced a TEMPORARY halt in production. They're still investigating. Two: it wouldn't be a voluntary recall... "VOLUNTARY" if they could prove it was the battery.
Click to expand...
Click to collapse
You are mistaken, Samsung have halted all production of the Note 7 permanently. The Note 7 is no longer part of the Samsung line up of products. Amen.
All you guys are doing now is wallowing in speculation. This will cause you needless stress. Accept the situation and move on.
Ryland
Ryland Johnson said:
You are mistaken, Samsung have halted all production of the Note 7 permanently. The Note 7 is no longer part of the Samsung line up of products. Amen.
All you guys are doing now is wallowing in speculation. This will cause you needless stress. Accept the situation and move on.
Ryland
Click to expand...
Click to collapse
The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
PhoenixJedi said:
The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
Click to expand...
Click to collapse
Of course this man is correct you fools
I would also like to extend a personal invitation to him for membership in the "Where is Santa Claus" Investigatory Team, I'll be contacting you tomorrow with the secret handshake and the address of where to send your decoder ring.
PhoenixJedi said:
The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
Click to expand...
Click to collapse
CPSC just made the recall official.
http://m.androidcentral.com/cpsc-is...l&utm_source=facebook.com&utm_campaign=buffer
Hi,
I am the owner of Note 7 (replaced to the Green battery) , I had no issue with the phone (both the initial one and the replaced one). It is actually the 'coolest' (temperature wise ) phone that I had.
Reading all the information that circulated in the past weeks related to this saga of the Note 7, some questions came to my mind:
- Isn’t it strange that, after the recall has been declared, no more Note 7 ‘exploded’???
- Do you really believe that everybody switched off the phone immediately and is calmly waiting to ship the phone back?
- How come no phone ‘exploded’ in any dealer’s warehouse?
- Don't know of any case of phone going in flames in Canada, Europe, Middle East (are these ones 'special' in any way?)???
- Of all the returned phones, even if the carriers had a lot of concerns, was any single case of a device which caught fire?
- How come Samsung is not able to replicate the conditions so one phone will blow, even if they assigned hundreds of engineers? Why don't they seek help from a specialized company/agency in order to determine the causes?
- Is it Samsung ready to scrap all the R&D invested in the design of the most feature rich phone on the market? Why aren't they taking the time (even few months) to make sure they get it right and come back with something aka Note 7s, just in time for the end of year season?
- Aren't all these 'better safe than sorry', 'don't take any risk', etc. a bit over inflated by the media? Is this the biggest risk we take daily in our lives?
Please try to comment on these concerns and try to raise other reasonable questions
You talk about second recall in the first question...and yes it's very strange.
Second: in a video it's showing a gap between glass and metal . Haw hard could it be to insert something small and make a hole into the battery....and make it burn?
Now comes my question: I haven't seen no one video with burning note to show a minute or two BEFORE ignition. Every video shows only after or while it't burning. I must say that samsung now could be in front of a great attack from others...
P.S. I still think that N7 IS the best phone money can buy at the moment and I was PRO for a second excange. Anyway I will buy Note 8 on preorder next year.
Sent from my SM-N930F using XDA-Developers mobile app
MariusB said:
Hi,
I am the owner of Note 7 (replaced to the Green battery) , I had no issue with the phone (both the initial one and the replaced one). It is actually the 'coolest' (temperature wise ) phone that I had.
Reading all the information that circulated in the past weeks related to this saga of the Note 7, some questions came to my mind:
- Isn’t it strange that, after the recall has been declared, no more Note 7 ‘exploded’???
- Do you really believe that everybody switched off the phone immediately and is calmly waiting to ship the phone back?
Click to expand...
Click to collapse
Which recall? The 2nd from Samsung or the 2nd from the CPSC? The CPSC says there have been 23 fires on the new phones. So obviously we're not hearing about all of them in the press.
- How come no phone ‘exploded’ in any dealer’s warehouse?
Click to expand...
Click to collapse
Because they are powered off.
- Don't know of any case of phone going in flames in Canada, Europe, Middle East (are these ones 'special' in any way?)???
Click to expand...
Click to collapse
Not sure if there has not been any cases, but there is some speculation it may be a difference in the processor.
- Of all the returned phones, even if the carriers had a lot of concerns, was any single case of a device which caught fire?
Click to expand...
Click to collapse
Again, they are powered off.
- How come Samsung is not able to replicate the conditions so one phone will blow, even if they assigned hundreds of engineers? Why don't they seek help from a specialized company/agency in order to determine the causes?
Click to expand...
Click to collapse
You are assuming they have not replicated it in a lab. Hard to say if that assumption is correct or not.
- Is it Samsung ready to scrap all the R&D invested in the design of the most feature rich phone on the market? Why aren't they taking the time (even few months) to make sure they get it right and come back with something aka Note 7s, just in time for the end of year season?
Click to expand...
Click to collapse
I'm sure most of us would love to see that happen.
- Aren't all these 'better safe than sorry', 'don't take any risk', etc. a bit over inflated by the media? Is this the biggest risk we take daily in our lives?
Click to expand...
Click to collapse
We get it, you like the phone and don't want to get rid of it. But this is an unnecessary risk. I guess if you live alone in a detached single family dwelling, the only risk you're taking is your own well being. But the phone is not going to be supported, and will likely be shut off in one way or another.
---------- Post added at 04:40 AM ---------- Previous post was at 04:34 AM ----------
calinormy said:
You talk about second recall in the first question...and yes it's very strange.
Second: in a video it's showing a gap between glass and metal . Haw hard could it be to insert something small and make a hole into the battery....and make it burn?
Now comes my question: I haven't seen no one video with burning note to show a minute or two BEFORE ignition. Every video shows only after or while it't burning. I must say that samsung now could be in front of a great attack from others...
Click to expand...
Click to collapse
A video before ignition? Do you have a video camera trained on your phone 24x7? Actually, that'd be kind of suspicious if someone were videoing their phone just prior to it melting.
Sorry, I'm not buying into any grand conspiracy theory on this one. Something was not designed right, and Samsung (and us Note lovers) are paying the price. Simple as that.
I think samsung should and will find the actual issue soon enough, don't think they'd move further without knowing for sure what happened. That said, chances are it'll still be too late for note7, unless, hopefully, they find out there was never an issue to begin with or if the solution is completely software and able to implement it in time.
Let's use the 'explosive' words more careful than the media. There was never an actual explosion (which denotes a violent reaction associated with a shock wave) unless I have missed such event.
This defect probability appears to be quite low. That would explain why Canadian or European market, much smaller, didn't account in burning reportings yet.
Finally, I was reading thru the note's manual the other day. It is clear that it's expected from the owner a decent amount of care in using the device as, for instance, it states, amongst other things, that one should not wear it in his back pocket or sit on it to avoid it catching fire.
Sent from my SM-N930W8 using Tapatalk
MariusB said:
Hi,
I am the owner of Note 7 (replaced to the Green battery) , I had no issue with the phone (both the initial one and the replaced one). It is actually the 'coolest' (temperature wise ) phone that I had.
Reading all the information that circulated in the past weeks related to this saga of the Note 7, some questions came to my mind:
- Isn’t it strange that, after the recall has been declared, no more Note 7 ‘exploded’???
- Do you really believe that everybody switched off the phone immediately and is calmly waiting to ship the phone back?
- How come no phone ‘exploded’ in any dealer’s warehouse?
- Don't know of any case of phone going in flames in Canada, Europe, Middle East (are these ones 'special' in any way?)???
- Of all the returned phones, even if the carriers had a lot of concerns, was any single case of a device which caught fire?
- How come Samsung is not able to replicate the conditions so one phone will blow, even if they assigned hundreds of engineers? Why don't they seek help from a specialized company/agency in order to determine the causes?
- Is it Samsung ready to scrap all the R&D invested in the design of the most feature rich phone on the market? Why aren't they taking the time (even few months) to make sure they get it right and come back with something aka Note 7s, just in time for the end of year season?
- Aren't all these 'better safe than sorry', 'don't take any risk', etc. a bit over inflated by the media? Is this the biggest risk we take daily in our lives?
Please try to comment on these concerns and try to raise other reasonable questions
Click to expand...
Click to collapse
If you want to keep the phone, go for it! You talk sense and you'd be absolutely annoyed at yourself if you listened to the majority of the blind leading the blind on here rather than your own intuition. Keep it! For now at least. Fools rush in. Don't be a fool.
its a dead story now, the media crapple fans have won. they have single handily destroyed the best phone ever created/produced. with apple falling and the public hoping to cash in. it was a perfect storm, a **** storm at that! i traded my safe note 7s in on monday, it was becoming obvious this was not going to go away. i hated to do it, and will be first in line next year for the note 8, or whatever it may be called
jejb said:
Which recall? The 2nd from Samsung or the 2nd from the CPSC? The CPSC says there have been 23 fires on the new phones. So obviously we're not hearing about all of them in the press.
Because they are powered off.
Not sure if there has not been any cases, but there is some speculation it may be a difference in the processor.
Again, they are powered off.
You are assuming they have not replicated it in a lab. Hard to say if that assumption is correct or not.
I'm sure most of us would love to see that happen.
We get it, you like the phone and don't want to get rid of it. But this is an unnecessary risk. I guess if you live alone in a detached single family dwelling, the only risk you're taking is your own well being. But the phone is not going to be supported, and will likely be shut off in one way or another.
---------- Post added at 04:40 AM ---------- Previous post was at 04:34 AM ----------
A video before ignition? Do you have a video camera trained on your phone 24x7? Actually, that'd be kind of suspicious if someone were videoing their phone just prior to it melting.
Sorry, I'm not buying into any grand conspiracy theory on this one. Something was not designed right, and Samsung (and us Note lovers) are paying the price. Simple as that.
Click to expand...
Click to collapse
Powering them down doesn't prevent them from catching fire.
I saw a video from surveilence camera. I think was the last one from two days ago inside someone's hause/ room. I can understand that no one is recording 24/24 but at least in this case I am wright.
I think, for all of us with trust in Note brand that we should open an worlwide petition to samsung and ask to continue Note line next year.
If someone could make that I'
jejb said:
Which recall? The 2nd from Samsung or the 2nd from the CPSC? The CPSC says there have been 23 fires on the new phones. So obviously we're not hearing about all of them in the press.
Because they are powered off.
Not sure if there has not been any cases, but there is some speculation it may be a difference in the processor.
Again, they are powered off.
You are assuming they have not replicated it in a lab. Hard to say if that assumption is correct or not.
I'm sure most of us would love to see that happen.
We get it, you like the phone and don't want to get rid of it. But this is an unnecessary risk. I guess if you live alone in a detached single family dwelling, the only risk you're taking is your own well being. But the phone is not going to be supported, and will likely be shut off in one way or another.
---------- Post added at 04:40 AM ---------- Previous post was at 04:34 AM ----------
A video before ignition? Do you have a video camera trained on your phone 24x7? Actually, that'd be kind of suspicious if someone were videoing their phone just prior to it melting.
Sorry, I'm not buying into any grand conspiracy theory on this one. Something was not designed right, and Samsung (and us Note lovers) are paying the price. Simple as that.
Click to expand...
Click to collapse
Sent from my SM-N930F using XDA-Developers mobile app
jejb said:
Which recall? The 2nd from Samsung or the 2nd from the CPSC? The CPSC says there have been 23 fires on the new phones. So obviously we're not hearing about all of them in the press.
Because they are powered off.
Not sure if there has not been any cases, but there is some speculation it may be a difference in the processor.
Again, they are powered off.
You are assuming they have not replicated it in a lab. Hard to say if that assumption is correct or not.
I'm sure most of us would love to see that happen.
We get it, you like the phone and don't want to get rid of it. But this is an unnecessary risk. I guess if you live alone in a detached single family dwelling, the only risk you're taking is your own well being. But the phone is not going to be supported, and will likely be shut off in one way or another.
---------- Post added at 04:40 AM ---------- Previous post was at 04:34 AM ----------
A video before ignition? Do you have a video camera trained on your phone 24x7? Actually, that'd be kind of suspicious if someone were videoing their phone just prior to it melting.
Sorry, I'm not buying into any grand conspiracy theory on this one. Something was not designed right, and Samsung (and us Note lovers) are paying the price. Simple as that.
Click to expand...
Click to collapse
If, being powered off and not charging is not making them to 'explode' (they all like the word explode, even if it is nothing like this...), why all the shipping companies are making such a big deal in not accepting to ship back the returns (powered off and in no way connected to chargers)?
How come, no unit which was on display in the showrooms, always connected to charging and handled by hundreds of people in all the possible ways, was not 'exploding'? This is real 'luck' for Samsung...
calinormy said:
I saw a video from surveilence camera. I think was the last one from two days ago inside someone's hause/ room. I can understand that no one is recording 24/24 but at least in this case I am wright.
I think, for all of us with trust in Note brand that we should open an worlwide petition to samsung and ask to continue Note line next year.
If someone could make that I'
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
Here's the funny thing. the video from the surveillance camera...... YOU DONT SEE WHAT IS ACTUALLY IN THE WOMANS HAND.
azzicles said:
Powering them down doesn't prevent them from catching fire.
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Click to collapse
Is there a case of one going up in smoke that was fully powered off? If so, I retract my comments, but would like a link to that information before doing so. The ones I've heard of were all powered on at the time.
23 cases reported to the cpsc since Sept 15. They are happening...it's just that not everyone instantly calls the verge.
Sent from my HTC6545LVW using Tapatalk
My guess is that those devices could have a faulty battery protection circuit that is attached straight to the battery(inside battery case). Those usually make the lithium batteries go boom when You mess with them. Although I tried shorting out this circuit once and all what happened was pretty much a discharged battery to 0% within a second and it wouldn't charge.
But. In case of those Note 7 explosions I think that this circuit gets waaay too hot and the electrolyte inside the battery is starting to boil and a chemical reaction goes off and BOOM!
Now time for the conspiracy theory with facts
Apple. That is the answer! Apple hired a group of people all around the USA to somehow burn their phones and to make sure that it will look like the battery exploded(hair dryer to the back of the phone?)
News say that most Note 7s are exploding in USA. And this way people would start hating Samsung because their phones aren't safe. And would buy iPhones! Well.. they failed. News report that most people after leaving Note 7 go for S7 Edge.
What do You guys think? Both about the realistic theory and the conspiracy theory?
https://www.change.org/p/samsung-sa...utm_source=share_petition&utm_medium=copylink
MariusB said:
https://www.change.org/p/samsung-sa...utm_source=share_petition&utm_medium=copylink
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Click to collapse
That's a very reasonable petition and I thought for a moment about signing it.
However, I decided not to, and I'll explain why: Clearly the Note 7 has some safety issues and although we might debate how much of a risk it is, the fact remains that too many have been catching fire and this should not be happening in a properly designed and manufactured device. That being the case, it is unavoidable that Samsung had to stop selling them, especially if it could not be 100% certain what the cause of the fires has been.
Under these circumstances, I think it is fantasy to imagine that Samsung is going to dedicate development resources onto a withdrawn phone with a VERY limited user base. Asking for Nougat is a complete waste of time: it simply is NOT going to happen, ever. Since we can expect ZERO updates, then whether we like it or not, the phone is effectively finished. You'd be mad to plan on keeping long term an expensive product that will get no security or other updates ever.
What I *would* petition for is for Samsung to release a Note 7 mk II at the soonest opportunity. The Note 7 mk II would be a Note 7, identical in every respect except for the overheating problem fixed. I'd switch to one of those in a heartbeat.
Unfortunately, I don't think Samsung are going to do that. I think they want to ditch the Note 7 entirely, because of the bad publicity. And I don't think we will see a new S-pen Samsung untll fall 2017, and it won't be called a Note. I think this is a shame.
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell including the one dude charging his phone in his hot vehicle and leaving it there... NO WONDER IT EXPLODED any lithium ion would!
Honestly I think that samsung broke some rule that held back battery tech. They don't want a phone on the market you don't have to bump charge or a whole segment of the technology market would be dead. No need to bump charge? no cables or portable chargers needed any more!
This whole thing disgusts me. I have bought a dozen phones over a dozen years and finally figured I was done with it.... now im not... PURE BS!
What more I can't even believe all the sheep who turned theirs in for another lesser phone for the same price which means another 1+ year of installments. The phone companies are going to be really surprised once these people figure out that they can't get the note7 replacement (s8plus) when its released in a few months and they will come with pitchforks and torches!!!!
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
winol said:
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
Click to expand...
Click to collapse
Rick GM said:
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
Click to expand...
Click to collapse
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
BarryH_GEG said:
You're missing the point. Some burn.... It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen.
Click to expand...
Click to collapse
300,000 is a vast sample for statistical analysis. I'm not missing the point I'm pointing out an undeniable anomaly.
Yet you all choose to ignore cases that have been reported after the recall. I don't quite get that but OK...you may still keep your phones even if it still happens as far as I am concerned.
BarryH_GEG said:
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
Click to expand...
Click to collapse
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
notefreak said:
...you may still keep your phones even if it still happens as far as I am concerned.
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Click to collapse
Thank you.
Rick GM said:
Thank you.
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Click to collapse
LOL hahaha what I meant was you don't need to defend your choice. Just my opinion of course .
mooncraterx said:
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell................
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
Click to expand...
Click to collapse
Can you elaborate on that please. Thanks.
Ryland
---------- Post added at 02:03 PM ---------- Previous post was at 01:16 PM ----------
image: http://static.trustedreviews.com/94/00003bd3b/f414/galaxy-s7.jpg
Galaxy S7Image credit: Amarjit Mann
Samsung’s problems with exploding smartphones are showing no signs of abating despite the recall of the Galaxy Note 7 handset.
A man from Canada is currently recuperating from injuries after claiming his Galaxy S7 phone exploded in his hands last weekend.
Amarjit Mann, 34, was hospitalised after suffering second and third degree burns on his hands. He told reporters he was driving when he felt a ‘warmness’ from the handset in his pocket.
Related: Samsung Galaxy S7 review - Still the Android phone to beat?
He told the Winnipeg Sun (via Gizmodo): “I took it out and had it in my hands and it exploded right away.
“When you see smoke, I was shocked. You cannot expect this thing. It was like a nightmare. Imagine if the phone was (at my ear); my whole face would’ve burnt."
Mann said the device actually stuck to his hand and sparks hit him just below the eye.
He now has his still-functioning eyes on legal action saying he plans to sue for personal injury and lost wages.
“I never had such a bad (burn) in my life. People need to be aware of this. It’s like a bomb you can carry.”
Samsung is yet to comment.
Read more at http://www.trustedreviews.com/news/...y-hand-says-latest-victim#qZ6opIQHpP4XMwZH.99
---------- Post added at 02:06 PM ---------- Previous post was at 02:03 PM ----------
image: http://static.trustedreviews.com/94/00003b485/a792/samsung-galaxy-note-8.jpg
Samsung Galaxy Note 7
Samsung plans to sell refurbished Galaxy Note 7 handsets, according to a new report.
After two dramatic recalls, termination of manufacturing, and a plea for customers to turn off all Note 7 handsets forever, it was safe to assume Samsung had killed off its latest flagship for good. But a report from The Investor, the Korea Herald’s business blog, suggests that Samsung isn’t quite done with its most fiery phone.
Reporters at the publication, which is based on Samsung’s South Korean home turf, believe that Samsung may begin selling refurbished Galaxy Note 7 handsets as soon as 2017. One industry source is quoted as saying: “Samsung has not made a final decision yet, but it will likely sell the refurbished Note 7 units next year.”
According to the report, Samsung will likely target emerging markets like India and Vietnam, where low-end phones are typically popular. The Note 7 is a seriously expensive handset, but it’s likely Samsung will drop the price significantly considering the phone’s reputation, and the fact that they’re refurbished models. This would be an excellent chance for Samsung to rid itself of spare Note 7 stock, and recoup some cash in the process.
image: http://static.trustedreviews.com/94/00003b444/b16a/samsung-galaxy-note-7.jpg
samsung galaxy note 7
Samsung first recalled the Galaxy Note 7 on September 2 after an internal investigation uncovered a serious battery flaw that was causing some users’ handsets to explode. The phone maker then had to issue a second recall after it emerged that some replaced handsets were also exploding. The Galaxy Note 7 is now no longer available to purchase, with Samsung reportedly focusing all attention on next year’s Galaxy S8.
Samsung is expected to release its next flagship phone in February or March next year, with a Galaxy Note 8 model confirmed to be coming later in 2017.
Unfortunately, Samsung declined to comment on this article.
Read more at http://www.trustedreviews.com/news/...-note-7-phones-apparently#jssR2szXZLC9xU9K.99
Chippy_boy said:
...The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion")...
Click to expand...
Click to collapse
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
To OP: There many flaws in your oversimplification of numbers and stats, but I'll point out two that nobody has commented on yet.
1. There are not only 2.5 million Note 7 devices. 2.5 million purchases, but not devices. Remember: 2.5 million Note 7's had to be REPLACED, and most Note 7 owners owned TWO Note 7's. Not one.
There are probably closer to 4-5 million Note 7's out there.
SO, it's probably even less likely that an individual Note 7 will burn than you suggest.
2. The media won't be reporting any more burns because it's old news at this point. Any new burns and the media would simply say, "so what, we've known for months that the Note 7 is a dangerous device." A story like that now wouldn't increase readership. And that's what it pretty much boils down to when it comes to the media nowadays: will this story increase our readership?
The answer is no for a burned Note 7 that was intentionally not returned after being recalled by the manufacturer for being dangerous.
Spike96... Not sure what your point is but your figures simply add to the mystery.
rafeba said:
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
Click to expand...
Click to collapse
Well said!
Chippy_boy said:
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
Click to expand...
Click to collapse
############
Exactly what you mentioned above
but to CLARIFY there is ZERO overheating Note7's at all in the UK!!!!
Come on people use your mind to guess who is behind it and who wants keep profit on their side!!!
You do not know?
Psst. It is one company with some fruit in logo
My IP will get probably flagged for this comment.
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
M
Rick GM said:
Spike96... Not sure what your point is but your figures simply add to the mystery.
Click to expand...
Click to collapse
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung they still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Cut to the chase. There is so much wrong with buying into ANYTHING media related.
There, fixed it for you. And for all you 'Coincidence Theorists' out there the media IS a "brainwashing machine", NOT your mother or your father.
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Rick GM said:
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Click to expand...
Click to collapse
Intelligence and Intuition > Intellect
Clearly user error, explained.
No hardware problem found, nothing to blame, yet it still happened. The only viable reason, the consumers. The stupid, not tech savy consumer I should say.
Imagine a person with little to no experiencd with computer building or a siglr forethought on how hardware operates. Pretty typical.
Now create a super phone and give it to them. (Equivilent to giving a movie star a lambo)
The poor phone works so hard with never closed back ground apps, wifi on, ram maxed out, sync on, gps on, demanding games played, screen full brightness, streaming video and charging all at once.
Clearly this couldn't be the issue. Everyones too smart to let this happen. -_-
I was a work with my phone on my desk and when I went to pick it up there a green bar down the right side of the screen. this phone is only 1 week old. i cropped the picture due to not wanting to have faces on the internet lol, but its the whole side.
Looks like the display is broken. Those kinds of lines appear when there's a fault.
That definitely looks like your display has gone bye-bye. I mean you could always try a factory reset, but I highly doubt it will help in any way.
Might be hardware fault, might be drop damage, or something else.
In any case, you need a replacement.
Morgrain said:
That definitely looks like your display has gone bye-bye. I mean you could always try a factory reset, but I highly doubt it will help in any way.
Might be hardware fault, might be drop damage, or something else.
In any case, you need a replacement.
Click to expand...
Click to collapse
I contacted the google insurance company and they are sending me a new one.
speakeasy2 said:
I contacted the google insurance company and they are sending me a new one.
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Click to collapse
That's good to hear. Nice that it worked out so quickly for you.
I am a bit surprised. Usually Googles support is mediocre and a joke, but I have not yet a single story about the P6 support that was terrible.
Morgrain said:
That's good to hear. Nice that it worked out so quickly for you.
I am a bit surprised. Usually Googles support is mediocre and a joke, but I have not yet a single story about the P6 support that was terrible.
Click to expand...
Click to collapse
Im guessing since this is a company they contract with it may be a little easier. my first 6pro slipped while putting a case on it and it cracked. so this a replacement for that one. i didn't have to go through google for this process. they do have lackluster customer service.
speakeasy2 said:
I contacted the google insurance company and they are sending me a new one.
Click to expand...
Click to collapse
If the 2nd one's a dud get a full refund... if purchased with a MC or Visa inform the bank of the issue... document.
blackhawk said:
If the 2nd one's a dud get a full refund... if purchased with a MC or Visa inform the bank of the issue... document.
Click to expand...
Click to collapse
wil do. thank you
make sure it is not a refurbished phone too
The green line thing seems to be a "common" defect on OLED screens. I've seen posts of it happened to Samsung, OnePlus, Apple, and Google devices. It's reported to be an electrical fault so I'd definitely get it replaced.
Guyinlaca said:
The green line thing seems to be a "common" defect on OLED screens. I've seen posts of it happened to Samsung, OnePlus, Apple, and Google devices. It's reported to be an electrical fault so I'd definitely get it replaced.
Click to expand...
Click to collapse
There are more problems with the variable frequency refresh rate displays in general.
Color rendering/calibration suffers as well. This model though just seems to have display issues a plenty.
Yours was a defective unit that never should've passed QC. WTF?
I recently went with a second new N10+ because the issues with the variable rate displays; poor color rendering is very noticeable to me and for other reasons. Both displays are dead on perfect.
After 2 years of heavy usage I can find no signs of screen degradation on the oldest one. These are solid work horses that look and run great.
The newest isn't necessarily the best candidate...
blackhawk said:
There are more problems with the variable frequency refresh rate displays in general.
Color rendering/calibration suffers as well. This model though just seems to have display issues a plenty.
Yours was a defective unit that never should've passed QC. WTF?
I recently went with a second new N10+ because the issues with the variable rate displays; poor color rendering is very noticeable to me and for other reasons. Both displays are dead on perfect.
After 2 years of heavy usage I can find no signs of screen degradation on the oldest one. These are solid work horses that look and run great.
The newest isn't necessarily the best candidate...
Click to expand...
Click to collapse
I def understand that. just though they would have figured alot of the kinks out. I am using my oneplus 9 pro until they figure it out. having to argue with them that 1:30pm is before 2:30pm...ugh
speakeasy2 said:
I def understand that. just though they would have figured alot of the kinks out. I am using my oneplus 9 pro until they figure it out. having to argue with them that 1:30pm is before 2:30pm...ugh
Click to expand...
Click to collapse
Get a refund and chill until something good comes along.
The only manufacturer I really hawk is Samsung and this year has been a disaster. It seems it's across the board with most of the manufacturers and not just the displays.
Trying to integrate a functional UI for Android 10, and especially 11 and 12 hasn't helped one bit. Even Google struggles with the mess they engineered.
Lol, how deep will this rabbit hole go?
Developers are estimating 2-3 years to straighten out scoped storage alone. Variable refresh rate has turned into a color calibration* nightmare. Add the mess of 5G implementation* to that mix. Issues aren't isolated but common on all the newer devices it seems. 2021 has sucked for Android, I think 2022 will be just as bad.
My confidence level isn't high... this fubar won't be cleaned up soon.
*Google Android should've put their energy and resources into properly implementing these critical features instead of scoped storage as even Android 9 is secure if used properly.
blackhawk said:
Get a refund and chill until something good comes along.
The only manufacturer I really hawk is Samsung and this year has been a disaster. It seems it's across the board with most of the manufacturers and not just the displays.
Trying to integrate a functional UI for Android 10, and especially 11 and 12 hasn't helped one bit. Even Google struggles with the mess they engineered.
Lol, how deep will this rabbit hole go?
Developers are estimating 2-3 years to straighten out scoped storage alone. Variable refresh rate has turned into a color calibration* nightmare. Add the mess of 5G implementation* to that mix. Issues aren't isolated but common on all the newer devices it seems. 2021 has sucked for Android, I think 2022 will be just as bad.
My confidence level isn't high... this fubar won't be cleaned up soon.
*Google Android should've put their energy and resources into properly implementing these critical features instead of scoped storage as even Android 9 is secure if used properly.
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I know who your allegiance is with now. My Pixel so far has been rock solid,as was my V40 and 60 before it.
prohibido_por_la_ley said:
I know who your allegiance is with now. My Pixel so far has been rock solid,as was my V40 and 60 before it.
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I use whatever comes in handy... and looks/works well.
The Pixel UI is barren and dysfunction in my opinion. This what a stock N10+ UI homepage can look like.
I'm glad you're having a good experience...