Related
So I decided to write a complaint about Samsung to the BBB.
To make a really long story short. I received a GN with bad color. Had to fix myself and a month later after having it, it just died! Sent in for repair. I was told it would be repaired by June 27 and then shipped out. Received a email today stating "Please be advised that your Samsung service ticket [4115*****] has been placed on a temporary hold due to an unavailable part.
As soon as the part becomes available, your device will be repaired and shipped promptly"
I called Samsung AGAIN and they won't do ****.
So I am complaining and won't be a customer of Samsung again. WOW!!
Any success with this route? Trying to get a refund, don't want their crap back!
jzero88 said:
So I decided to write a complaint about Samsung to the BBB.
To make a really long story short. I received a GN with bad color. Had to fix myself and a month later after having it, it just died! Sent in for repair. I was told it would be repaired by June 27 and then shipped out. Received a email today stating "Please be advised that your Samsung service ticket [4115*****] has been placed on a temporary hold due to an unavailable part.
As soon as the part becomes available, your device will be repaired and shipped promptly"
I called Samsung AGAIN and they won't do ****.
So I am complaining and won't be a customer of Samsung again. WOW!!
Any success with this route? Trying to get a refund, don't want their crap back!
Click to expand...
Click to collapse
Sorry to hear that but calling BBB won't do nothing to be honest.
Sent from my Galaxy Nexus using xda premium
Small claims court is the only route for genuine recourse against large companies if you can't afford fancy lawyers...
Sent from my Galaxy Nexus using xda premium
If you research a bit about Samsung's practices then you'd find out that it's one of the biggest piece of **** corporations in the world. It has been since the very beginning. And it's definitely not limited to cell phones. Problem is, they're a mammoth and manufacture awesome displays for low prices so that means that they'll be on top for a long time. Hundreds of thousands of complaints world wide and hardly ever a single **** was given.
Bottom line is, wait for the phone to get fixed and delivered to you. Good luck.
Let's hope the next Nexus phone isn't gonna be manufactured by them. Again.
Sent from my Galaxy Nexus using XDA Premium HD app
brmayhem said:
If you research a bit about Samsung's practices then you'd find out that it's one of the biggest piece of **** corporations in the world. It has been since the very beginning. And it's definitely not limited to cell phones. Problem is, they're a mammoth and manufacture awesome displays for low prices so that means that they'll be on top for a long time. Hundreds of thousands of complaints world wide and hardly ever a single **** was given.
Bottom line is, wait for the phone to get fixed and delivered to you. Good luck.
Let's hope the next Nexus phone isn't gonna be manufactured by them. Again.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
Someone's exceedingly rude? I personally NEVER have any difficulties with any Samsung products.
brmayhem said:
If you research a bit about Samsung's practices then you'd find out that it's one of the biggest piece of **** corporations in the world. It has been since the very beginning. And it's definitely not limited to cell phones. Problem is, they're a mammoth and manufacture awesome displays for low prices so that means that they'll be on top for a long time. Hundreds of thousands of complaints world wide and hardly ever a single **** was given.
Bottom line is, wait for the phone to get fixed and delivered to you. Good luck.
Let's hope the next Nexus phone isn't gonna be manufactured by them. Again.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
Thanks, looks like I will have no choice but had to do SOMETHING, too bad this is how America does things. The consumers are always caught on the **** end of the stick. I won't ever! buy another Samsung product, I said that after the Vibrant, but $399 was too good to pass up, and now I know why. I still like Android, but I am seriously considering IOS now....
brmayhem said:
If you research a bit about Samsung's practices then you'd find out that it's one of the biggest piece of **** corporations in the world. It has been since the very beginning. And it's definitely not limited to cell phones. Problem is, they're a mammoth and manufacture awesome displays for low prices so that means that they'll be on top for a long time. Hundreds of thousands of complaints world wide and hardly ever a single **** was given.
Bottom line is, wait for the phone to get fixed and delivered to you. Good luck.
Let's hope the next Nexus phone isn't gonna be manufactured by them. Again.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
zephiK said:
Someone's exceedingly rude? I personally NEVER have any difficulties with any Samsung products.
Click to expand...
Click to collapse
No... brmayhem is spot on. Samsung sucks and they don't care about their customers at all. They spent so much energy ripping off Apple, but they missed Apple's strongest and most redeeming quality: Their customer service.
Samsung blows. Nothing you do will ever get through to them. All you can do is use a different phone, use the repaired Nexus and flash a kernel like Trinity to fix the color issues, and wait until December and hope the next Nexus device is manufactured by a different company.
jmattp said:
No... brmayhem is spot on. Samsung sucks and they don't care about their customers at all. They spent so much energy ripping off Apple, but they missed Apple's strongest and most redeeming quality: Their customer service.
Samsung blows. Nothing you do will ever get through to them. All you can do is use a different phone, use the repaired Nexus and flash a kernel like Trinity to fix the color issues, and wait until December and hope the next Nexus device is manufactured by a different company.
Click to expand...
Click to collapse
How would they spend so much money "ripping off Apple?" They've had these designs WAY before Apple iOS with BadaOS. Get your facts straight.
So much Samsung hatred and trolling happening in this thread.
zephiK said:
How would they spend so much money "ripping off Apple?" They've had these designs WAY before Apple iOS with BadaOS. Get your facts straight.
So much Samsung hatred and trolling happening in this thread.
Click to expand...
Click to collapse
1: I said they spent a lot of ENERGY... not money
2: Don't start this. It's well known, well documented, and spread all over the internet that Touchwiz had some design elements that were direct rip-offs of iOS. Even the faux-metal band around the Galaxy phones were a nod to the first three iPhones.
Remember this old favorite?:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
zephiK said:
How would they spend so much money "ripping off Apple?" They've had these designs WAY before Apple iOS with BadaOS. Get your facts straight.
So much Samsung hatred and trolling happening in this thread.
Click to expand...
Click to collapse
And who are these Defenders of Samsung? Some kind of SHIELD program? Can't those who get faulty devices do something or say something about it? Looks like you are the troll man....
jmattp said:
1: I said they spent a lot of ENERGY... not money
2: Don't start this. It's well known, well documented, and spread all over the internet that Touchwiz had some design elements that were direct rip-offs of iOS. Even the faux-metal band around the Galaxy phones were a nod to the first three iPhones.
Remember this old favorite?:
Click to expand...
Click to collapse
How come the Iphone on the right looks a little different?
Most large companies do not care about customers. They care about profits. Apple is no exception. People think because customer service slaps on a pretty face and a smile that the company cares.
Simply not true. I can remove the word Samsung on the above hate-filled rants and it would be true.
Ford...Chevrolet...Apple...HP....Dell...Sony... the list is a mile long.
People say stuff like this all the time, but people on the other end are human beings too. Your own presentation goes a long way in getting things done. If you are difficult, they will be difficult too. If you are a douche...guess what? So are they.
I can give you a TON of HP customer service nitemares on the internet. I can even relate to the OP with my own computer with HP. I could surrender and fling my hands up in the air and say they wouldn't help me. Instead I stayed firm, yet civil and respectful.
End result? My computer which kept being postponed for repair due to part shortage was actually replaced with a brand new machine. The cost? Me being a human being and not an animal.
I am not saying the OP is, but it is hard to see how you really are acting by looking in the mirror. Have a neutral party hang out with you when you call Samsung sometime and see if maybe your attitude is less than appropriate.
jmattp said:
1: I said they spent a lot of ENERGY... not money
2: Don't start this. It's well known, well documented, and spread all over the internet that Touchwiz had some design elements that were direct rip-offs of iOS. Even the faux-metal band around the Galaxy phones were a nod to the first three iPhones.
Remember this old favorite?:
Click to expand...
Click to collapse
We going there? Should we talk about the ripoffs Apple did to Google?
I guess that is OK though, because its Apple. They can do no wrong.
jzero88 said:
How come the Iphone on the right looks a little different?
Click to expand...
Click to collapse
lol I don't even know why people use that picture at all..... it fully circumvents the idea of Android's DESKTOP and 5 homescreens (or whatever you set it to based on your launcher). its a very misleading picture, not to mention Apple photoshopped one of the pictures to make it seem like they're both of same height
http://www.engadget.com/2011/08/19/did-apple-shrink-the-samsung-galaxy-s-ii-in-dutch-lawsuit-filing/
+1 to what adrynalyne said... Apple's Notification System is VERY much like Android.
But in the end, iOS and Android have been getting ideas from each other. Non-stop, that is what competition is all about.
Notification System, Multi-tasking, etc.
zephiK said:
lol I don't even know why people use that picture at all..... it fully circumvents the idea of Android's DESKTOP and 5 homescreens (or whatever you set it to based on your launcher). its a very misleading picture, not to mention Apple photoshopped one of the pictures to make it seem like they're both of same height
http://www.engadget.com/2011/08/19/did-apple-shrink-the-samsung-galaxy-s-ii-in-dutch-lawsuit-filing/
+1 to what adrynalyne said... Apple's Notification System is VERY much like Android.
But in the end, iOS and Android have been getting ideas from each other. Non-stop, that is what competition is all about.
Notification System, Multi-tasking, etc.
Click to expand...
Click to collapse
Wow, they sure did chop that. I never really followed, but that is funny.
adrynalyne said:
Wow, they sure did chop that. I never really followed, but that is funny.
Click to expand...
Click to collapse
http://pocketnow.com/2012/06/13/what-did-apple-copy-from-android-and-windows-phone-in-ios-6/
Some more additions... especially with Call-Message reply and the do-not-disturb feature. Hello Ice Cream Sandwich?
adrynalyne said:
We going there? Should we talk about the ripoffs Apple did to Google?
I guess that is OK though, because its Apple. They can do no wrong.
Click to expand...
Click to collapse
We're not "going there". I'm simply using the image to support my assertion that Samsung wasted a lot of time and energy copying Apple's design but didn't copy their excellent customer service and warranty.
That's where it ends really. I'm not here because I want to defend Apple. I like tech/gadgets/consumer electronics. I'm not an Apple fanboy, nor am I an Android fanboy; I'm just a techie - a fanboy of all electronics - and I have had nothing but terrible experiences with Samsung products.
There's an obvious difference between bringing a defective device into a store and having it replaced on the spot, and calling a call center across the world to make arrangements to ship it out (paying the shipping yourself), waiting a week or two (maybe longer) and getting the same device back with the same issues.
...and yet I own a Series 5 550 and a Galaxy Nexus. I bought them and use them every day because they run the Google operating systems I want to use. There is no brand loyalty here...
jmattp said:
We're not "going there". I'm simply using the image to support my assertion that Samsung wasted a lot of time and energy copying Apple's design but didn't copy their excellent customer service and warranty.
That's where it ends really. I'm not here because I want to defend Apple. I like tech/gadgets/consumer electronics. I'm not an Apple fanboy, nor am I an Android fanboy; I'm just a techie - a fanboy of all electronics - and I have had nothing but terrible experiences with Samsung products.
There's an obvious difference between bringing a defective device into a store and having it replaced on the spot, and calling a call center across the world to make arrangements to ship it out (paying the shipping yourself), waiting a week or two (maybe longer) and getting the same device back with the same issues.
Click to expand...
Click to collapse
In what context are you saying that Samsung copied Apple's design? since this is the "Galaxy Nexus forum." If you're implying that Samsung copied their design for TouchWiz, I don't see any TouchWiz being featured on stock Galaxy Nexus.
I think most of us are simply having the problem that you're straight up bashing the company in a inappropriate manner regardless of how "angry" you may be. It's kind of unacceptable to be swearing and pointing fingers directly at Samsung because I haven't had a bad experience with their customer service at all.
If you're having phone defects, you should deal with Verizon first. My Galaxy Nexus is from Negri Electronics (third party vendor) and they offer great customer service as well as Expansys. So I can't comment on Verizon.
zephiK said:
In what context are you saying that Samsung copied Apple's design? since this is the "Galaxy Nexus forum." If you're implying that Samsung copied their design for TouchWiz, I don't see any TouchWiz being featured on stock Galaxy Nexus.
I think most of us are simply having the problem that you're straight up bashing the company in a inappropriate manner regardless of how "angry" you may be. It's kind of unacceptable to be swearing and pointing fingers directly at Samsung because I haven't had a bad experience with their customer service at all.
If you're having phone defects, you should deal with Verizon first. My Galaxy Nexus is from Negri Electronics (third party vendor) and they offer great customer service as well as Expansys. So I can't comment on Verizon.
Click to expand...
Click to collapse
Swearing? Really?
I've explained my comment twice already.
Only customers who purchase the phone subsidized through Verizon can get a refurbished unit as a replacement if there is a problem with the device after the 14-day grace period. If you buy the phone used, you have to go through Samsung.
Also, getting several replacements in a row with the same defect is defeating and really says something about a company.
Please remove yourself from Samsung's ****.
Aw gee whiz, Beav... sorry for swearing again!
jmattp said:
Swearing? Really?
I've explained my comment twice already.
Only customers who purchase the phone subsidized through Verizon can get a refurbished unit as a replacement if there is a problem with the device after the 14-day grace period. If you buy the phone used, you have to go through Samsung.
Also, getting several replacements in a row with the same defect is defeating and really says something about a company.
Please remove yourself from Samsung's ****.
Aw gee whiz, Beav... sorry for swearing again!
Click to expand...
Click to collapse
That sounds like a personal problem with your carrier (or the store you've purchased it from), not the manufacturer of the phone. Yeah, there are defective units out on the market... but your carrier is the one who made the policy on 'refurbished units' as replacements.
This thread isn't really going anywhere. So I'll stop here and a mod will most likely close this thread soon. Good luck! Enjoy your jelly bean in the next coming days
Can't wait for Nexus 4
Just add it to the issues on my 4th replacement (3 during the hand grenade era) (1 post with the TMO update).. Now the phone makes a ticking noise when first powered up and left to sit without logging into the phone or doing anything. It does it at idle and doesn't stop until the phone is logged into. However the caveat is that if the phone sits idle for a few minutes, it starts making the ticking noise again.
You can see the voltage jump ever so slightly around the tick sound, and the voltage drops. When you get into the phone is jumps to 9 volts, 15 watts, and just under 2 amps... Which I am sure is the norm for the speed charge... However the ticking should not be. Maybe it will explode!
And while others don't get the "common sense" of what is going on not only here in the US but abroad - it really is cut and dry. While the fan children cry about how someone in China used an after market charger and plugged it into his MAC to charge it, the phone should be equipped with a cut off for non Samsung approved devices. Apple does it, sony does it, and many other phone makers. They know "not everyone" is going to utilize Samsung cords. Me personally, I will use only approved cables, but not everyone is going to be. Hop in your friends car, you have no charge, but he/she has a cable and you just plug in. Samsung needs to take a stronger stance on aftermarket garbage out there.
With that all being said it's still the fault of the company. There are roughly 6.8 billion cell phone subscriptions out there. And the only one you have heard huge failures in (phones exploding) are from whom? Exactly... So the fan children can blame it on whatever they want to. They can stand up for a brand that lost 29 billion in market share, stock loss, non return customers, or they can grasp it and push to have Samsung produce better products and not be concerned with trying to get a device out before it's major competitor.
When you have more than half of the users that signed up leaving for other brands, you have tainted the market for your self. Fan kids opinions don't really matter because the majority out number the dedicated users of the devices. And when you have Sammy's major competitor out there with a device that just works (a few hiss issues aside) (no explosions) it's easy to see why people with common sense and whom aren't using mommy and daddy's money are upset. When you pay 900 for a device, it should just work. It should not lag, it should not have battery drain issues, it should not be gimped (ie. slowing the charge down) etc...
I am on my 4th phone and they all had the same issues. TMO provider... Lag on all but 1. Notification sound loop (every phone). Deformed portions on the screen edge on 2 of them. Extremely hot and messed up the ZAGG and discolored on 2 of them which TMO witnessed along with the sounds and screen edge issue. (They replaced immediately). And you get into little things like the Geekbench scores. They should be consistent from phone to phone. All three of my apples consistently match up within 50/100 points of my colleagues and my phones. Just the way it is... There is no reason I should get a phone that hits on the high side of the Geek Bench SD scores then get another phone that is 1000's lower. No one is going to look at the performance I suppose because it's a step up from their old device - so to them it looks like the next best thing. Reality is, it's performance sucks. With no apps on it but the bloatware and even with bloatware disabled you still get the lag. After master reset, you get the lag. After soft reset, you get the lag. And yes, I have even humored the long time android users and used EZ disabler and shut down all the crap that is on the phone (preloaded). And alas, STILL THE SAME ISSUE. Even then, I should not have to shut down anything.
All of the issues I have seen displayed are pre app install. Pre Samsung switch. I had pop ups on 3 of the phones out of the box. Candy crush and some other game. I am not sure if this was from TMO or Samsung. But from others I know that had the phone they didn't get the popups. I had installed Facebook on my phone and twitter. I did this at the store, just because I had been talking about the phone when I got it. I didn't make it out of the parking lot before the app crashed. The Facebook app continued to do that. By the time I got to my third phone, the app didn't crash. Not sure what changed but it worked. Now on my 4th version, I have only had the finger print sensor crash over and over. So far the other apps (27 of them) work. But I think it's only a matter of time. (smh)
I get the majority here have no clue. And I get there are a few members that get the reality but are afraid to say something because the children here will troll and flame them. I have seen it on my posts, where there only excuse is "just return the phone". That really is the best they have and it shows how ignorant people are. People are taking to the internet, youtube, etc... to voice their opinions. Samsung has lost their butts and need to start listening to it's customer base. Especially those out there that jumped from one company to another because the phone was touted as the best thing out there. Well, it's apparent by customers (not main stream media) that this entire launch and aftermath is a failure. And whether you can be adult enough to see that or not is on you... But the facts, still remain...
BTW... I am sure someone is going to tell me this is normal, and if it is... show me a post on it and what it is. It's sounds like a capacitor discharge issue.
For those of you intelligent enough to get it, I appreciate it.
https://youtu.be/JIBpl3R2ybI
Now there are warnings for their Washer/Dryers exploding.... HUGE QC issues with Samsung...
http://www.mynews13.com/content/new...icles/cfn/2016/9/29/cpsc_issues_warning_.html
Consumers Warned Over Reports of Exploding Samsung Washers
TIME-19 hours ago
“CPSC and Samsung are working on a remedy for affected consumers that will help ensure that there are no further incidents. We will provide ...
Samsung in Talks with CPSC to Address Claims of Exploding Washers
NBCNews.com-4 hours ago
Samsung Has a New Exploding Product: CPSC
Newser-Sep 28, 2016
CPSC Issues Warning After Reports Some Samsung Washing ...
Highly Cited-ABC News-Sep 28, 2016
Samsung washing machines explode in the US; class-action lawsuit ...
Opinion-Firstpost-10 hours ago
First it was Samsung phones. Now it's exploding Samsung washing ...
In-Depth-Chicago Tribune-1 hour ago
Does the clicking sound occur if you put the phone in silent mode?
Gary02468 said:
Does the clicking sound occur if you put the phone in silent mode?
Click to expand...
Click to collapse
I have not tried that. I will try that and let you know sir! If it does go away in silent, do you have any clues as to what it would be?
Gary02468 said:
Does the clicking sound occur if you put the phone in silent mode?
Click to expand...
Click to collapse
Turned all the volumes down, sound has gone down but still ticks. So that eliminates any electronics "in the phone" i suppose... anything else that would cause is?
There a clock on it right??? DUCK AND COVER!! CALL THE POLICE!!! ..... lol
Kansatsusha said:
There a clock on it right??? DUCK AND COVER!! CALL THE POLICE!!! ..... lol
Click to expand...
Click to collapse
Lol ?
I'm sure I am late here, but did anyone else see this...
http://theusbport.com/samsung-galaxy-note-7-battery-issues-recalls/17646
Honestly I thought like alot of people here that people were trying to bash the phone, but after i experienced replacing and having 3 of them. Now i believe there are defective ones. My first was great but had to return. Second was bad my hime button looked off set and my front facing camera chamfered edges were not aligned. The shiny circle around the lens. Then the big one I watched video on my phone and one side was washed out bad. I thought it was the video or movie or pic I compared yes, the bottom of the phone pixles were bad blacks were gray skin color faded very noticeable. This was a new one with the green battery also I waited in best buys store so long many times this sucked. Went replaced it showed them all good now. Love my phone it's superb. Word of warning not all posts are bs or OCD picky people. Look at your phone return it until you get one you like. I did there is a huge difference. Good luck to you all.
Sent from my SM-N930V using XDA-Developers mobile app
---------- Post added at 12:04 PM ---------- Previous post was at 11:59 AM ----------
For the link in China people do fraud bad, if you know about the country people will jump infront of your car to claim you hit them. They were also caught by Sammy they were cooking there phones so they would explode and sue them. They found out when the photos Cleary clearly show signs of something a battery exploding is not capable of. This being Asian countries I dont worry or expect it to continue.
Sent from my SM-N930V using XDA-Developers mobile app
androidcentralsucks said:
Just add it to the issues on my 4th replacement (3 during the hand grenade era) (1 post with the TMO update).. Now the phone makes a ticking noise when first powered up and left to sit without logging into the phone or doing anything. It does it at idle and doesn't stop until the phone is logged into. However the caveat is that if the phone sits idle for a few minutes, it starts making the ticking noise again.
You can see the voltage jump ever so slightly around the tick sound, and the voltage drops. When you get into the phone is jumps to 9 volts, 15 watts, and just under 2 amps... Which I am sure is the norm for the speed charge... However the ticking should not be. Maybe it will explode!
And while others don't get the "common sense" of what is going on not only here in the US but abroad - it really is cut and dry. While the fan children cry about how someone in China used an after market charger and plugged it into his MAC to charge it, the phone should be equipped with a cut off for non Samsung approved devices. Apple does it, sony does it, and many other phone makers. They know "not everyone" is going to utilize Samsung cords. Me personally, I will use only approved cables, but not everyone is going to be. Hop in your friends car, you have no charge, but he/she has a cable and you just plug in. Samsung needs to take a stronger stance on aftermarket garbage out there.
With that all being said it's still the fault of the company. There are roughly 6.8 billion cell phone subscriptions out there. And the only one you have heard huge failures in (phones exploding) are from whom? Exactly... So the fan children can blame it on whatever they want to. They can stand up for a brand that lost 29 billion in market share, stock loss, non return customers, or they can grasp it and push to have Samsung produce better products and not be concerned with trying to get a device out before it's major competitor.
When you have more than half of the users that signed up leaving for other brands, you have tainted the market for your self. Fan kids opinions don't really matter because the majority out number the dedicated users of the devices. And when you have Sammy's major competitor out there with a device that just works (a few hiss issues aside) (no explosions) it's easy to see why people with common sense and whom aren't using mommy and daddy's money are upset. When you pay 900 for a device, it should just work. It should not lag, it should not have battery drain issues, it should not be gimped (ie. slowing the charge down) etc...
I am on my 4th phone and they all had the same issues. TMO provider... Lag on all but 1. Notification sound loop (every phone). Deformed portions on the screen edge on 2 of them. Extremely hot and messed up the ZAGG and discolored on 2 of them which TMO witnessed along with the sounds and screen edge issue. (They replaced immediately). And you get into little things like the Geekbench scores. They should be consistent from phone to phone. All three of my apples consistently match up within 50/100 points of my colleagues and my phones. Just the way it is... There is no reason I should get a phone that hits on the high side of the Geek Bench SD scores then get another phone that is 1000's lower. No one is going to look at the performance I suppose because it's a step up from their old device - so to them it looks like the next best thing. Reality is, it's performance sucks. With no apps on it but the bloatware and even with bloatware disabled you still get the lag. After master reset, you get the lag. After soft reset, you get the lag. And yes, I have even humored the long time android users and used EZ disabler and shut down all the crap that is on the phone (preloaded). And alas, STILL THE SAME ISSUE. Even then, I should not have to shut down anything.
All of the issues I have seen displayed are pre app install. Pre Samsung switch. I had pop ups on 3 of the phones out of the box. Candy crush and some other game. I am not sure if this was from TMO or Samsung. But from others I know that had the phone they didn't get the popups. I had installed Facebook on my phone and twitter. I did this at the store, just because I had been talking about the phone when I got it. I didn't make it out of the parking lot before the app crashed. The Facebook app continued to do that. By the time I got to my third phone, the app didn't crash. Not sure what changed but it worked. Now on my 4th version, I have only had the finger print sensor crash over and over. So far the other apps (27 of them) work. But I think it's only a matter of time. (smh)
I get the majority here have no clue. And I get there are a few members that get the reality but are afraid to say something because the children here will troll and flame them. I have seen it on my posts, where there only excuse is "just return the phone". That really is the best they have and it shows how ignorant people are. People are taking to the internet, youtube, etc... to voice their opinions. Samsung has lost their butts and need to start listening to it's customer base. Especially those out there that jumped from one company to another because the phone was touted as the best thing out there. Well, it's apparent by customers (not main stream media) that this entire launch and aftermath is a failure. And whether you can be adult enough to see that or not is on you... But the facts, still remain...
BTW... I am sure someone is going to tell me this is normal, and if it is... show me a post on it and what it is. It's sounds like a capacitor discharge issue.
For those of you intelligent enough to get it, I appreciate it.
https://youtu.be/JIBpl3R2ybI
Now there are warnings for their Washer/Dryers exploding.... HUGE QC issues with Samsung...
http://www.mynews13.com/content/new...icles/cfn/2016/9/29/cpsc_issues_warning_.html
Consumers Warned Over Reports of Exploding Samsung Washers
TIME-19 hours ago
“CPSC and Samsung are working on a remedy for affected consumers that will help ensure that there are no further incidents. We will provide ...
Samsung in Talks with CPSC to Address Claims of Exploding Washers
NBCNews.com-4 hours ago
Samsung Has a New Exploding Product: CPSC
Newser-Sep 28, 2016
CPSC Issues Warning After Reports Some Samsung Washing ...
Highly Cited-ABC News-Sep 28, 2016
Samsung washing machines explode in the US; class-action lawsuit ...
Opinion-Firstpost-10 hours ago
First it was Samsung phones. Now it's exploding Samsung washing ...
In-Depth-Chicago Tribune-1 hour ago
Click to expand...
Click to collapse
You really need to find a hobby. You've only been an XDA member for two days and have posted page after page of the same material across half a dozen threads. For every negative media link you've fished up there's a counter point that you've omitted. The worst thing for me about the Note7 is that I own the same phone you do.
At the risk of opening the gates of hell and encouraging you, here's something for you to ponder. A new iPhone 7 exploded.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
http://bgr.com/2016/09/29/iphone-7-exploding-fire-photos/
I'm not sure how you stuck it out to even get to four replacements.
androidcentralsucks said:
I'm sure I am late here, but did anyone else see this...
http://theusbport.com/samsung-galaxy-note-7-battery-issues-recalls/17646
Click to expand...
Click to collapse
i wished all these stories about this incident in china confirmed via imei that if indeed it was one of the updated phones or the older first release.
matsuyamakaze said:
Honestly I thought like alot of people here that people were trying to bash the phone, but after i experienced replacing and having 3 of them. Now i believe there are defective ones. My first was great but had to return. Second was bad my hime button looked off set and my front facing camera chamfered edges were not aligned. The shiny circle around the lens. Then the big one I watched video on my phone and one side was washed out bad. I thought it was the video or movie or pic I compared yes, the bottom of the phone pixles were bad blacks were gray skin color faded very noticeable. This was a new one with the green battery also I waited in best buys store so long many times this sucked. Went replaced it showed them all good now. Love my phone it's superb. Word of warning not all posts are bs or OCD picky people. Look at your phone return it until you get one you like. I did there is a huge difference. Good luck to you all.
Sent from my SM-N930V using XDA-Developers mobile app
---------- Post added at 12:04 PM ---------- Previous post was at 11:59 AM ----------
For the link in China people do fraud bad, if you know about the country people will jump infront of your car to claim you hit them. They were also caught by Sammy they were cooking there phones so they would explode and sue them. They found out when the photos Cleary clearly show signs of something a battery exploding is not capable of. This being Asian countries I dont worry or expect it to continue.
Sent from my SM-N930V using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes sir.. A lot of is has to be with the local fan types that want to keep the name and brand safe. However there is nothing they can say to refute what is going on with these phones. I have seen the videos with the kids jumping in front of cars lol.. and let's say that 10% of the cases are fraud. That still doesn't negate what is going on elsewhere including here in the US. Originally the numbers were from other countries but a good percentage were here. And Sammy was unable to dispute the individuals claims. HAD that not been the case you can bet that they would have put out a campaign to protect their names. It's unfortunate but that is what happens when you rush a device out to customers and completely ignore quality control.
As far as why I stuck it out? This is why... I wanted to give this device a fair chance. Knowing that devices have imminent failures when they are on initial launch was something I was okay with. I was okay with it after the first, the second, and even the third. After hearing they were going to press quality control on all of the new devices - I was sure they would get it resolved. After all they make some of the best TV's on the planet, and I have own(ed) 12 of them. After receiving the 3rd device I was out of the time frame for TMO to return the device. But again, I was hopeful that the 4th would be fixed. When I received the 4th device - I did my normal hard reset, I then worked with the phone on the base apps for a day. I then installed FB and Twitter, and put my work / personal emails on the phone - all the time dealing with the LAG, dealing with the damn notification sound that loops and won't shut off, and other quirks like the limited battery. A couple days later TMO customers here in Florida were finally able to receive the 404 meg update! I should have known the 404 went hand and hand with the error found on the net. Because while it sped things up a bit, it caused more harm than good IMO. The battery was even worse and I still only had my email and the couple of apps... I was STILL hopeful that things would resolve themselves or another update would come out.
I have wanted to like this phone. (Since it seems the S7 Edge seemed to be flawless) But coming from a world where the phone just works, was snappy, the email you could delete as fast as you could swipe, the messenger just worked, didn't have lag, basically just set the bar high - I wasn't ready for a phone full of failures. The only thing I can say about the phone that is good? Are the SPen and the screen. (After turning the saturation off). Since I wanted to use this to display photos, I was blown away by the resolution. The issue? It takes too long to bring up photos OR I have to live with opening up the gallery app several times because it crashes loading photos of any size. From 120k to full high res images.
TMO has taken the stance not to replace phones here in Florida. They are pushing to go to Sammy. Samsung wants people to send a phone in but doesn't want to give a loaner and WONT give a time frame in which you can get your phone back. This isn't a compensation issue though I paid for my phone in full. This is a principle issue.
chillsen said:
i wished all these stories about this incident in china confirmed via imei that if indeed it was one of the updated phones or the older first release.
Click to expand...
Click to collapse
ASK And you shall receive:
CNNMoney obtained a video and pictures of the blackened device with Hui’s MacBook tainted with soot and some unidentifiable yellow substance. The IMEI as labeled on the box was checked to be clean and not affected by the recall.
“We are currently contacting the customer and will conduct a thorough examination of the device in question once we receive it,” Samsung stated.
Four Note 7 explosions have been reported in China with Samsung questioning the validity of two claims. In one case, the company blamed an external heat source for causing the explosion.
http://pocketnow.com/2016/09/27/new-chinese-galaxy-note-7-explodes
So to me, 50% of the time is only good when you have 50% chance of winning the lotto... but when phones are blowing up? There is an issue here.. Sooner people stop turning their head to protect a brand that only hurts them in the long run, the better it will be.
Also.. (off topic)... Funny, but sad... If you have polarized glasses, put them on and look at your screen. I see imperfections all up and down the edges. My buddy has the S7 edge (no issues I may add) and I just looked at his, and there are no imperfections. SMH... BAH!
androidcentralsucks said:
Double post, sorry.
Yes sir.. A lot of is has to be with the local fan types that want to keep the name and brand safe. However there is nothing they can say to refute what is going on with these phones. I have seen the videos with the kids jumping in front of cars lol.. and let's say that 10% of the cases are fraud. That still doesn't negate what is going on elsewhere including here in the US. Originally the numbers were from other countries but a good percentage were here. And Sammy was unable to dispute the individuals claims. HAD that not been the case you can bet that they would have put out a campaign to protect their names. It's unfortunate but that is what happens when you rush a device out to customers and completely ignore quality control.
As far as why I stuck it out? This is why... I wanted to give this device a fair chance. Knowing that devices have imminent failures when they are on initial launch was something I was okay with. I was okay with it after the first, the second, and even the third. After hearing they were going to press quality control on all of the new devices - I was sure they would get it resolved. After all they make some of the best TV's on the planet, and I have own(ed) 12 of them. After receiving the 3rd device I was out of the time frame for TMO to return the device. But again, I was hopeful that the 4th would be fixed. When I received the 4th device - I did my normal hard reset, I then worked with the phone on the base apps for a day. I then installed FB and Twitter, and put my work / personal emails on the phone - all the time dealing with the LAG, dealing with the damn notification sound that loops and won't shut off, and other quirks like the limited battery. A couple days later TMO customers here in Florida were finally able to receive the 404 meg update! I should have known the 404 went hand and hand with the error found on the net. Because while it sped things up a bit, it caused more harm than good IMO. The battery was even worse and I still only had my email and the couple of apps... I was STILL hopeful that things would resolve themselves or another update would come out.
I have wanted to like this phone. (Since it seems the S7 Edge seemed to be flawless) But coming from a world where the phone just works, was snappy, the email you could delete as fast as you could swipe, the messenger just worked, didn't have lag, basically just set the bar high - I wasn't ready for a phone full of failures. The only thing I can say about the phone that is good? Are the SPen and the screen. (After turning the saturation off). Since I wanted to use this to display photos, I was blown away by the resolution. The issue? It takes too long to bring up photos OR I have to live with opening up the gallery app several times because it crashes loading photos of any size. From 120k to full high res images.
TMO has taken the stance not to replace phones here in Florida. They are pushing to go to Sammy. Samsung wants people to send a phone in but doesn't want to give a loaner and WONT give a time frame in which you can get your phone back. This isn't a compensation issue though I paid for my phone in full. This is a principle issue.
Click to expand...
Click to collapse
It is clear you do not like the phone and dislike anyone who does by name calling them. Move on by getting rid of the phone and onto the iPhone 7 then you can join those forums and post about how great that device is.
Wow I don't even have the patience to exchange my first let alone four?! Crazy lol just return the phone for a refund and look elsewhere, not worth the headache.
Would have loved too but it's past that point. They won't take them back and Sammy won't do anything either. Unless the phone is an imminent failure. It's garbage... Wait until their second rounds of recalls #ItWillHappen =/
I am with you, but if you read what I said, it explains why I held out lol... Glad you had good luck with yours! I wish I had that experience. With all of that being said, the reasons I had the first 3 swapped out was because all of those errors were verified wrong in front of the Samsung rep at BestBuy... And then with the reps at TMO here in Orlando. Even they could not believe the bs...
http://www.extremetech.com/electronics/236433-certain-samsung-washers-at-risk-of-explosion-even-without-a-note-7-in-the-spin-cycle
Self destruction...
androidcentralsucks said:
http://www.extremetech.com/electronics/236433-certain-samsung-washers-at-risk-of-explosion-even-without-a-note-7-in-the-spin-cycle
Self destruction...
Click to expand...
Click to collapse
Shouldn't this be posted in the washing machine forum?
I went to a cafe for years way back then, the coffee machine always broke down, the smoothie machine broke down, and even when it did work, the smoothies were watered down.. I kept going in hopes that they fixed the issue, but it seemed they were struggling. The coffee was amazing, the smoothies not so much.
What did I do? I accepted that the store was having a rough time, because clearly they didnt obviously want to intentionally sabbotage their own company, and so I went across the street and got a smoothie from somewhere else, but still continued to get coffees there.
Moral of the story? Well... You tell me OP.....
(hint, its definitely not "get over yourself and close your yapper")
I know there's been a ton of posts about returning or keeping or whatever you gonna do with your note seven but just wanted to try to get all the information together in one thread.
What we know :
There is a voluntary recall
The major carriers want you return your device immediately
The US CPSC says "to power down immediately"
Samsung is discontinuing support and updates for it
The phone is banned from all us flights
Small possibility or device could overheat and catch fire
Alternative devices at this point are not comparable
At this point you can do two things, keep it or exchange it. Viable alternatives being HTC 10, LG V20, and Google Pixel / Pixel XL. I don't really want any of those phones so ....
As far is keeping it goes...
I doubt the TSA will be able identify on the spot a note 7 and tell you you can't board whatever flight.
I've heard stories about carriers blacklisting IMEI numbers, but only after a return was initiated. There's another post on here showing a verizon rep acknowledging that they cannot force you to return your device. I also doubt that carriers will refuse to provide service to "known" note 7 devices. Show from here I think the only drawback to keeping your device is a small chance that you have a defective unit and the lack of updates and support .
In cedar in the discontinued updates and support, what does that really mean? Besides a new or latest version of android, which can be easily ported over or manually flashed, we'll miss out on continued firmware support and development.
However if the phone works as is, and there doesn't seem to be any major flaws in the hardware (which there doesn't to me), do we really even need those?
TL ; DR - By keeping the note 7 we're only really missing out on firmware updates , and with that in mind , it doesn't seem that crazy to me to keep it .
EDIT: "mandatory" to voluntary
Since Personal Safety and the Safety of those around one, it should be advised by all to power the device down and return it for proper disposal by the manufacturer. One can only imagine that what ever Samsung comes out with when they do will be well worth it I'm sure, They have a lot of repair to do. Just my .02 cents.
Sent from my SM-N930V using Tapatalk
There is no mandatory recall it is voluntary.....
Sent from my SM-N930V using Tapatalk
outamoney said:
I know there's been a ton of posts about returning or keeping or whatever you gonna do with your note seven but just wanted to try to get all the information together in one thread.
What we know :
There is a "mandatory" recall
The major carriers want you return your device immediately
The US CPSC says "to power down immediately"
Samsung is discontinuing support and updates for it
The phone is banned from all us flights
Small possibility or device could overheat and catch fire
Alternative devices at this point are not comparable
At this point you can do two things, keep it or exchange it. Viable alternatives being HTC 10, LG V20, and Google Pixel / Pixel XL. I don't really want any of those phones so ....
As far is keeping it goes...
I doubt the TSA will be able identify on the spot a note 7 and tell you you can't board whatever flight.
I've heard stories about carriers blacklisting IMEI numbers, but only after a return was initiated. There's another post on here showing a verizon rep acknowledging that they cannot force you to return your device. I also doubt that carriers will refuse to provide service to "known" note 7 devices. Show from here I think the only drawback to keeping your device is a small chance that you have a defective unit and the lack of updates and support .
In cedar in the discontinued updates and support, what does that really mean? Besides a new or latest version of android, which can be easily ported over or manually flashed, we'll miss out on continued firmware support and development.
However if the phone works as is, and there doesn't seem to be any major flaws in the hardware (which there doesn't to me), do we really even need those?
TL ; DR - By keeping the note 7 we're only really missing out on firmware updates , and with that in mind , it doesn't seem that crazy to me to keep it .
Click to expand...
Click to collapse
Read from the source it even says voluntary:
http://www.samsung.com/us/note7recall/
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
They can keep the 3rd party support and updates. I never bought those anyways.
At worst, they will bump you off the network(s) which leaves a pretty desirable wifi only business companion except if you fly or work in a fireworks factory. Bumping from networks, forcing wifi only operation, does nothing to eliminate the risk of fire so I'm not sure about this one. They would need a total brick job.
I just received an S Notes update today. So much for no more updates. I know that it is not a 3rd party of security update but just sayin'.
Whether or not you will be expected to pay to keep it remains to be seen and time will tell. IF they are pretending the Note 7 doesn't exist then that could get interesting as well. This isn't Kickstarter here....
If I went iPhone 7 route I could retain my annual upgrade. Sammy can keep their $75 loyalty bonus for that matter.
Truth be told, if I am forced to, I will get a Note 5 off Swappa out side the Verizon network.
The way I see it is there is a big difference between a voluntary recall and a mandatory recall. Some are acting like this is a mandatory recall when in fact it is voluntary meaning they are not going to disable your phone you can continue as normal and then when the time comes because the phone is under recall you can simply return it and upgrade to a new device whenever you find one that suits your needs. The only caveat is there will be no software updates to the operating system for security patches but that's not the worst thing in the world. They are only disabling phones that have been scheduled to be returned other than that I don't think they can legally disabled all the phones unless it becomes a mandatory recall.
Sent from my SM-N930V using Tapatalk
Here's the facts:
- Only 90 or so phones out of probably millions at this point have had this issue.
- The defect showed itself within the first several days of use.
- Samsung Techs were unable to cause a meltdown in their Labs. This proves that this will only happen if you have one of the few defective devices and they didn't find one.
Given the facts, here's my thoughts on the "personal safety and safety of those around you" statement. If you have used you're phone for over a month with no issues then it isn't a defective device. My phone hasn't even gotten hot at any time and has operated perfectly even after rooting.
Another possibility here is that there is a rare combination of APP(s) + use that is causing a unique condition for this to happen. Now here goes the conspiracy theory. It may even be that an unnamed competitor, after discovering this vulnerability, staged these meltdowns for bad PR. The incident on the plane was an absolute worst case for Samsung's image and exactly what someone wishing to damage it would have staged.
For the safety of those around me I'll be attaching this warning label
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Isn't it a federal crime to bring the Note 7 on a flight now? If mine didnt lag so bad I would consider keeping it but not take it on a plane.
Mibuix0r said:
Isn't it a federal crime to bring the Note 7 on a flight now? If mine didnt lag so bad I would consider keeping it but not take it on a plane.
Click to expand...
Click to collapse
I see from you sig that you have xposed installed, lag seems to be a common problem with some of the exposed modules. I uninstalled immediately due to lack of features and the lag issue.
I sold my perfect condition Note 3 modified to Developer Edition on eBay but I do have another Note 3 with a minor screen crack which I plan to activate for any flights.....until next fall when the Note 8 arrives. (or whatever they nename it to for marketing purposes)
I would expect Samsung to continue their investigation and ultimately track down the defect. If it's possible to patch with software they may offer this to the many thousands that I'm sure will be keeping their phones. I actually talked to the Costco rep who said he still wanted a Note 7. The recall over a handful of defective phones isn't putting off a huge number of owners.
jellyhead said:
I see from you sig that you have xposed installed, lag seems to be a common problem with some of the exposed modules. I uninstalled immediately due to lack of features and the lag issue.
I sold my perfect condition Note 3 modified to Developer Edition on eBay but I do have another Note 3 with a minor screen crack which I plan to activate for any flights.....until next fall when the Note 8 arrives. (or whatever they nename it to for marketing purposes)
I would expect Samsung to continue their investigation and ultimately track down the defect. If it's possible to patch with software they may offer this to the many thousands that I'm sure will be keeping their phones. I actually talked to the Costco rep who said he still wanted a Note 7. The recall over a handful of defective phones isn't putting off a huge number of owners.
Click to expand...
Click to collapse
I don't think its xposed, when im screen mirroring, using gps, streaming music, and charging (aka in my car) it gets so hot the whole system UI crashes.
Neither of my N7's get hot or lag at all. Never have. This is the first phone in many years I have not rooted. I do have package disabler pro to disable the VZ bloat and the udate SDM apk's. No freezing, never overheats or gets hot, great battery life. Almost a perfect phone. I do use Nova Launcher, but that shouldn't matter for anything with lag/no lag. The N7 is pretty much everything I ever wanted in a phone. Not a fan of the curved display since you can't get a tempered screen protector that works for it, and the mono speaker is not very good, but those are about my only complaints (besides a non-removable battery that has overheated in 100 some of the 3 or 4 million N7's out there).
@jellyhead nice graphics lol, I'll probably do something similar
Does anyone (that's keeping it) know if you can get any of these "recall perks" without returning it? Like any of the bill credits Samsung or the carriers are offering or money back for accessories?
teegunn said:
Neither of my N7's get hot or lag at all...... I do use Nova Launcher, but that shouldn't matter for anything with lag/no lag. ....
Click to expand...
Click to collapse
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
crash613 said:
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
Click to expand...
Click to collapse
I'm using Nova and I still get S Pen options when pulling it out
crash613 said:
Off topic, but was wondering.. when changing launchers do you lose the software for the stylus? does it still work?
Click to expand...
Click to collapse
No, you don't lose anything going to Nova launcher. Nova is waaaay better than touchwiz. Not even close, at least for me.
BTW FOLKS next update knocks us off the networks. They are killing the phone. On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
And you are surprised by this? It has been reported this was coming.
Sent from my VS995 using Tapatalk
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-G935P using Tapatalk
I'm wondering what you were trying to accomplish. Did you think you could talk them out of it? Bite the bullet. Should be some great deals this weekend in the S7E. I think tmobile is basically giving them away on contract.
Sent from my SM-G935T using Tapatalk
Did you actually just tried to convince them not to kill the phone over the phone?
mooncraterx said:
On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
Click to expand...
Click to collapse
Were you trying to get them to cut you a deal? Like committing to let you move to a S7 Edge and then guarantee that you can move for free to whatever Samsung phone you want in 2017? Multibillion dollar companies don't cut one-off side deals when they have millions of customers. They can barely sell and support what they do offer and that their systems are designed to process.
In the U.S. the deal is you get your money back for your Note7 and $100 off via a bill credit if you stay with Samsung; $25 off if you don't. That's the deal and it's not going to get sweeter because they aren't going to reward hold outs for being hold outs. That would only piss the people who "did the right thing" off even further after having to exchange phones once, maybe twice, and ending up with something they may not have wanted. Based on comments made by the Samsung VP heading the U.S. there may be something down the road in terms of an offer on the 2017 phones for those that endured the debacle that was the Note7. That has nothing to do with Sprint, isn't being committed to now, and may or may not happen depending on where the Samsung brand stands in the spring.
So the choice boils down to exchange your Note7 and take your lumps or hold on to it until it become a collectable. I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
This phone was going to be my last phone purchase and its halfway paid off.. now i have to buy another phone instead and wait sometime in the future to get the phone i actually want and start all over to pay? Well yes your right the corps screw the people and this is just one example because they messed it up. The people always pay not the corporations.
BarryH_GEG said:
Were you trying to get them to cut you a deal? Like committing to let you move to a S7 Edge and then guarantee that you can move for free to whatever Samsung phone you want in 2017? Multibillion dollar companies don't cut one-off side deals when they have millions of customers. They can barely sell and support what they do offer and that their systems are designed to process.
In the U.S. the deal is you get your money back for your Note7 and $100 off via a bill credit if you stay with Samsung; $25 off if you don't. That's the deal and it's not going to get sweeter because they aren't going to reward hold outs for being hold outs. That would only piss the people who "did the right thing" off even further after having to exchange phones once, maybe twice, and ending up with something they may not have wanted. Based on comments made by the Samsung VP heading the U.S. there may be something down the road in terms of an offer on the 2017 phones for those that endured the debacle that was the Note7. That has nothing to do with Sprint, isn't being committed to now, and may or may not happen depending on where the Samsung brand stands in the spring.
So the choice boils down to exchange your Note7 and take your lumps or hold on to it until it become a collectable. I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
Click to expand...
Click to collapse
mooncraterx said:
This phone was going to be my last phone purchase and its halfway paid off.. now i have to buy another phone instead and wait sometime in the future to get the phone i actually want and start all over to pay? Well yes your right the corps screw the people and this is just one example because they messed it up. The people always pay not the corporations.
Click to expand...
Click to collapse
Think you're alone? People who bought third party or grey market are still trying to figure out how to either exchange or refund. What about people that bought accessories that are now useless and can't be refunded? What about people that used an upgrade (lease or contract) who left a phone they might have been happy with to end up with a phone they wouldn't have wasted an upgrade on?
There's a thousand tales in the cold city. Lamenting what happened isn't going to change it. I personally think Samsung U.S. will come out with some sort of program for former Note7 owners to get in to a 2017 phone more cheaply. But right now we're stuck with the hand we were dealt.
So what. The Note8 model number has leaked. Wait a few months for the N950 and stop crying
mooncraterx said:
BTW FOLKS next update knocks us off the networks. They are killing the phone. On phone with escalations depts for sprint and samsung all night 4+ hours and they are basically saying to buy an s7 instead of the note 7 and then buy the new phone if/when it comes out.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
You can install a coustom rom and change the model number in the buildpro to that of s7 edge
BarryH_GEG said:
I know some are trying to keep their Note7 until the 2017 phones come out but that may be problematic if Samsung imposes a year-end deadline for Note7 exchanges. I would if I were them. They want the phone out of people's hands and hold outs aren't their friends their problems.
Click to expand...
Click to collapse
I don't think so.
Fit for purpose? No.
Satisfactory Quality? No.
As described? No.
I don't know about the US specifically but here in the UK, goods must meet those minimum standards or the vendor MUST give you your money back, give you a repair, or give you compensation. And if they don't you can sue them in what would be a 2 minute hearing before the judge awards in your favour. I'd be EXTREMELY surprised if similar consumer protection legislation did not exist in the US.
So Samsung / Sprint / Verizon / whoever will have to take a Note7 back when someone chooses to return it. Unless Samsung change their minds and decide that it's (a) safe, (b) reliable and (c) they switch the battery charging back to 100%. If they don't confirm/do all those things, you can give it back for a refund pretty much whenever you like. They cannot say, "sorry it's too late, you've had your chance" unless they make good the phone.
Samsung lost any rights to get "arsey" over late returns, the moment they started ****ing with our phones.
Chippy_boy said:
IAnd if they don't you can sue them in what would be a 2 minute hearing before the judge awards in your favour.
Click to expand...
Click to collapse
Out of curiosity, what reason would you provide to the judge for not availing yourself of offered remedies and intentionally holding on to a device deemed hazardous for months longer than you should have or needed to?
By the end of the year some of the things previously discussed (Samsung Account blocking, Play Services blocking, and IMEI blocking) are likely to be in place which will push all but the diehard hold outs off the Note7 and on to something else. Once some combination of those things are in place only 1-2% of Note7's will be unaccounted for. At that point Samsung will most likely care less about what happens to those remaining phones or the people clinging to them. With all that said good luck suing a multibillion dollar corporation in the UK or U.S. And no consumer protection agency in the world is going to defend someone's right to use a hazardous device for months longer than they should have. Like the title of this thread says, "The Note 7 is DEAD." And so is Samsung's caring about those that continue to defy the recall.
BarryH_GEG said:
Out of curiosity, what reason would you provide to the judge for not availing yourself of offered remedies and intentionally holding on to a device deemed hazardous for months longer than you should have or needed to?
By the end of the year some of the things previously discussed (Samsung Account blocking, Play Services blocking, and IMEI blocking) are likely to be in place which will push all but the diehard hold outs off the Note7 and on to something else. Once some combination of those things are in place only 1-2% of Note7's will be unaccounted for. At that point Samsung will most likely care less about what happens to those remaining phones or the people clinging to them. With all that said good luck suing a multibillion dollar corporation in the UK or U.S. And no consumer protection agency in the world is going to defend someone's right to use a hazardous device for months longer than they should have. Like the title of this thread says, "The Note 7 is DEAD." And so is Samsung's caring about those that continue to defy the recall.
Click to expand...
Click to collapse
You're clearly not conversant at all with UK law.
First, Samsung have few obligations to the consumer here in the UK, unless they sold you the phone. Their only obligations relate to the warranty. I could go on about their obligations under the warranty, but I can't be bothered and anyway I don't need to because of point two.
Second, in the UK, your contract is with your seller and it is the seller who is responsible for the goods meeting the requirements of the Consumer Contracts regulations as I stated above. These obligations last for 6 years and are unconditional.
So, to answer your question as to what reason I would give to a judge, I wouldn't need to give a reason. I could say I lent it to my pet Panda who wouldn't return it. Or that I was using it as a shaving mirror. Or I could say nothing at all.
It would never go to court in the UK, because the seller knows this and knows they would lose instantly.
Remember, this is a *voluntary* recall. It is entirely the consumers' choice whether they wish to return the phone or not. The phone if already "Not of satisfactory quality", since Samsung have told us so. Now that Samsung have messed with the phone and installed this 60% charging limit, they have made the phone "Not as described", since it is sold as having a battery of 3,500 mAH capacity and now it does not. If the carriers block the phone, then it is "Not fit for purpose". Basically the phone fails ALL of the consumer protection tests, and the consumer can return it whenever they want.
Let me ask you a question: Let's suppose it went to court and the consumer says, I was sold this $1,000 phone which is (a) dangerous, (b) doesn't charge to 100% and (c) can't make phone calls and I want my money back. And Verizon's (or whoever the seller is) response is "well you had your chance to replace it so tough". Do you *honestly* think a judge would say OK then Verizon you're off the hook? Really???
And another thing. Why are you so worked up about people keeping their phones, when it's got **** all to do with you? Just curious. I am not planning on keeping mine in perpetuity, but I will hang on to it so long as it works and as late as possible so I have to wait as little time as possible before switching to an S8. Why does this offend you SO much that you have to keep visiting this forum telling people the phone is DEAD? I find your behaviour bizarre to be honest.
Chippy_boy said:
And another thing. Why are you so worked up about people keeping their phones, when it's got **** all to do with you? Just curious.
Click to expand...
Click to collapse
I could care less what you do. You and others that want to keep your phones are on the wrong side of history. The phone's been recalled and deemed unsafe and Samsung's offered refunds and exchanges to get them out of people's hands. Every website known to man is questioning the sanity and rationale of those holding on to their Note7's in the stories published about the progress of the recall. That's the world view, not mine.
This is a quote from Samsung (emphasis mine). Does it sound like they care about the "feelings" of people refusing to participate in the refund and exchange program?
As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.
Here's the front page of this forum. Feel the desperation of those trying to pretend what's happening with the Note7 isn't happening or can be avoided? It's only going to get worse. If you take a step back you'll realize you're really not angry with me or anyone else here. You're angry at an inevitable situation you can't control.
BarryH_GEG said:
I could care less what you do. You and others that want to keep your phones are on the wrong side of history. The phone's been recalled and deemed unsafe and Samsung's offered refunds and exchanges to get them out of people's hands. Every website known to man is questioning the sanity and rationale of those holding on to their Note7's in the stories published about the progress of the recall. That's the world view, not mine.
This is a quote from Samsung (emphasis mine). Does it sound like they care about the "feelings" of people refusing to participate in the refund and exchange program?
As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.
Here's the front page of this forum. Feel the desperation of those trying to pretend what's happening with the Note7 isn't happening or can be avoided? It's only going to get worse. If you take a step back you'll realize you're really not angry with me or anyone else here. You're angry at an inevitable situation you can't control.
Click to expand...
Click to collapse
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Samsung and all the phone companies are doing damage control in social media.... remember that lol.
The whole situation is unprecedented but bottom line the recall is bs in general. these are not dangerous devices the devices are being pulled because they are TOO GOOD. that is the reason. If every product that failed at .0001% were recalled the store shelves everywhere would be EMPTY! The note 8 will have battery nerf for sure on it!
Chippy_boy said:
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Click to expand...
Click to collapse
Everyone of you have valid points. Realistically sammy made the choice for a recall in order to avoid massive lawsuits across the globe. My brother works for a top law firm and we talked about this and he said owners could and can still file for a heavy lawsuit which can help owners with better options rather than the current given.
Would be nice if people all over the world who own the device to stand up together against the corporation. That would also include not spending on any of the products they sell. If that was done for at least a month the message would be clear as they would lose revnue as well as stock market gains. Sorry if i blabbed on too much.
Chippy_boy said:
I'm not angry with you, I just find your posts very sad. Like this one above. All that effort typing rubbish about something you don't care about. You must have a lot of time on your hands. For all your protestations about it being "the world's view, not mine", it very clearly bothers you or you wouldn't keep banging on and on about it.
And as I say, Samsung can remain as focused as they like. I'll hand MY phone over when I want to, and not before. And I'll receive a full refund when I do. I am really not concerned how Samsung "feel" about it. I am enjoying using my phone which is working *perfectly* and I shall continue to do so.
Click to expand...
Click to collapse
So you are going to get yet another thread closed?
Why don't you understand that no one cares what you do with your phone. No one.
What peeves me with you is the way you insist on your rights of ownership that no one is attacking yet you constantly try to stifle threads where others, who are equally free to speak, desire to debate?
What you write about UK law is only part true. No court in the UK would find for you knowing Samsung and its retailers have been doing all they can to get the phones recalled. Samsung made a bloomer. Samsung corrected it with an international recall.
If you went to court.....No I will stop at that. Please go to court and then let us know the outcome.
Ryland
Ryland Johnson said:
So you are going to get yet another thread closed?
Why don't you understand that no one cares what you do with your phone. No one.
What peeves me with you is the way you insist on your rights of ownership that no one is attacking yet you constantly try to stifle threads where others, who are equally free to speak, desire to debate?
What you write about UK law is only part true. No court in the UK would find for you knowing Samsung and its retailers have been doing all they can to get the phones recalled. Samsung made a bloomer. Samsung corrected it with an international recall.
If you went to court.....No I will stop at that. Please go to court and then let us know the outcome.
Ryland
Click to expand...
Click to collapse
No-one cares??? That's a ****ing laugh. Have you missed the 500 posts saying anyone who chooses to keep their phone is an idiot / moron / psychopath etc.
I am not denying anyone any right of free speech Ryland. On the contrary, are you suggesting I don't have the right to question others about why they feel the need to slander anyone who wants to keep their phone for a while? How bloody ironic.
You might notice that I am not the only person who feels like they are being attacked constantly, btw. It's a recurring them on this forum and it's VERY tiresome.
And this "court" nonsense. Of course it would never go to court. I will take my phone back to CPW in December or January or whenever and they will give me a refund. End of. Sorry to disappoint you.
If my posts irritate you, PLEASE put me on your ignore list. You do not have to read them you know.
Chippy_boy said:
No-one cares??? That's a ****ing laugh. Have you missed the 500 posts saying anyone who chooses to keep their phone is an idiot / moron / psychopath etc.
I am not denying anyone any right of free speech Ryland. On the contrary, are you suggesting I don't have the right to question others about why they feel the need to slander anyone who wants to keep their phone for a while? How bloody ironic.
You might notice that I am not the only person who feels like they are being attacked constantly, btw. It's a recurring them on this forum and it's VERY tiresome.
And this "court" nonsense. Of course it would never go to court. I will take my phone back to CPW in December or January or whenever and they will give me a refund. End of. Sorry to disappoint you.
If my posts irritate you, PLEASE put me on your ignore list. You do not have to read them you know.
Click to expand...
Click to collapse
I notice that today you have been rude to a non English speaker about his spelling of the word "Analysis" Yet YOU, an English born speaker, write the word theme as "them"? Double standards.
In a major way my debate with you is not about the Note 7 but about your crusade for the right to keep ones freedom of ownership while stifling thread after thread, even to the point of thread closure, that no one has the freedom to debate things you disagree with here! That causes me concern with you. Freedoms apply both ways. Politeness also costs nothing.
Ryland :good:
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell including the one dude charging his phone in his hot vehicle and leaving it there... NO WONDER IT EXPLODED any lithium ion would!
Honestly I think that samsung broke some rule that held back battery tech. They don't want a phone on the market you don't have to bump charge or a whole segment of the technology market would be dead. No need to bump charge? no cables or portable chargers needed any more!
This whole thing disgusts me. I have bought a dozen phones over a dozen years and finally figured I was done with it.... now im not... PURE BS!
What more I can't even believe all the sheep who turned theirs in for another lesser phone for the same price which means another 1+ year of installments. The phone companies are going to be really surprised once these people figure out that they can't get the note7 replacement (s8plus) when its released in a few months and they will come with pitchforks and torches!!!!
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
winol said:
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
Click to expand...
Click to collapse
Rick GM said:
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
Click to expand...
Click to collapse
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
BarryH_GEG said:
You're missing the point. Some burn.... It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen.
Click to expand...
Click to collapse
300,000 is a vast sample for statistical analysis. I'm not missing the point I'm pointing out an undeniable anomaly.
Yet you all choose to ignore cases that have been reported after the recall. I don't quite get that but OK...you may still keep your phones even if it still happens as far as I am concerned.
BarryH_GEG said:
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
Click to expand...
Click to collapse
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
notefreak said:
...you may still keep your phones even if it still happens as far as I am concerned.
Click to expand...
Click to collapse
Thank you.
Rick GM said:
Thank you.
Click to expand...
Click to collapse
LOL hahaha what I meant was you don't need to defend your choice. Just my opinion of course .
mooncraterx said:
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell................
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
Click to expand...
Click to collapse
Can you elaborate on that please. Thanks.
Ryland
---------- Post added at 02:03 PM ---------- Previous post was at 01:16 PM ----------
image: http://static.trustedreviews.com/94/00003bd3b/f414/galaxy-s7.jpg
Galaxy S7Image credit: Amarjit Mann
Samsung’s problems with exploding smartphones are showing no signs of abating despite the recall of the Galaxy Note 7 handset.
A man from Canada is currently recuperating from injuries after claiming his Galaxy S7 phone exploded in his hands last weekend.
Amarjit Mann, 34, was hospitalised after suffering second and third degree burns on his hands. He told reporters he was driving when he felt a ‘warmness’ from the handset in his pocket.
Related: Samsung Galaxy S7 review - Still the Android phone to beat?
He told the Winnipeg Sun (via Gizmodo): “I took it out and had it in my hands and it exploded right away.
“When you see smoke, I was shocked. You cannot expect this thing. It was like a nightmare. Imagine if the phone was (at my ear); my whole face would’ve burnt."
Mann said the device actually stuck to his hand and sparks hit him just below the eye.
He now has his still-functioning eyes on legal action saying he plans to sue for personal injury and lost wages.
“I never had such a bad (burn) in my life. People need to be aware of this. It’s like a bomb you can carry.”
Samsung is yet to comment.
Read more at http://www.trustedreviews.com/news/...y-hand-says-latest-victim#qZ6opIQHpP4XMwZH.99
---------- Post added at 02:06 PM ---------- Previous post was at 02:03 PM ----------
image: http://static.trustedreviews.com/94/00003b485/a792/samsung-galaxy-note-8.jpg
Samsung Galaxy Note 7
Samsung plans to sell refurbished Galaxy Note 7 handsets, according to a new report.
After two dramatic recalls, termination of manufacturing, and a plea for customers to turn off all Note 7 handsets forever, it was safe to assume Samsung had killed off its latest flagship for good. But a report from The Investor, the Korea Herald’s business blog, suggests that Samsung isn’t quite done with its most fiery phone.
Reporters at the publication, which is based on Samsung’s South Korean home turf, believe that Samsung may begin selling refurbished Galaxy Note 7 handsets as soon as 2017. One industry source is quoted as saying: “Samsung has not made a final decision yet, but it will likely sell the refurbished Note 7 units next year.”
According to the report, Samsung will likely target emerging markets like India and Vietnam, where low-end phones are typically popular. The Note 7 is a seriously expensive handset, but it’s likely Samsung will drop the price significantly considering the phone’s reputation, and the fact that they’re refurbished models. This would be an excellent chance for Samsung to rid itself of spare Note 7 stock, and recoup some cash in the process.
image: http://static.trustedreviews.com/94/00003b444/b16a/samsung-galaxy-note-7.jpg
samsung galaxy note 7
Samsung first recalled the Galaxy Note 7 on September 2 after an internal investigation uncovered a serious battery flaw that was causing some users’ handsets to explode. The phone maker then had to issue a second recall after it emerged that some replaced handsets were also exploding. The Galaxy Note 7 is now no longer available to purchase, with Samsung reportedly focusing all attention on next year’s Galaxy S8.
Samsung is expected to release its next flagship phone in February or March next year, with a Galaxy Note 8 model confirmed to be coming later in 2017.
Unfortunately, Samsung declined to comment on this article.
Read more at http://www.trustedreviews.com/news/...-note-7-phones-apparently#jssR2szXZLC9xU9K.99
Chippy_boy said:
...The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion")...
Click to expand...
Click to collapse
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
To OP: There many flaws in your oversimplification of numbers and stats, but I'll point out two that nobody has commented on yet.
1. There are not only 2.5 million Note 7 devices. 2.5 million purchases, but not devices. Remember: 2.5 million Note 7's had to be REPLACED, and most Note 7 owners owned TWO Note 7's. Not one.
There are probably closer to 4-5 million Note 7's out there.
SO, it's probably even less likely that an individual Note 7 will burn than you suggest.
2. The media won't be reporting any more burns because it's old news at this point. Any new burns and the media would simply say, "so what, we've known for months that the Note 7 is a dangerous device." A story like that now wouldn't increase readership. And that's what it pretty much boils down to when it comes to the media nowadays: will this story increase our readership?
The answer is no for a burned Note 7 that was intentionally not returned after being recalled by the manufacturer for being dangerous.
Spike96... Not sure what your point is but your figures simply add to the mystery.
rafeba said:
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
Click to expand...
Click to collapse
Well said!
Chippy_boy said:
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
Click to expand...
Click to collapse
############
Exactly what you mentioned above
but to CLARIFY there is ZERO overheating Note7's at all in the UK!!!!
Come on people use your mind to guess who is behind it and who wants keep profit on their side!!!
You do not know?
Psst. It is one company with some fruit in logo
My IP will get probably flagged for this comment.
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
M
Rick GM said:
Spike96... Not sure what your point is but your figures simply add to the mystery.
Click to expand...
Click to collapse
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung they still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Cut to the chase. There is so much wrong with buying into ANYTHING media related.
There, fixed it for you. And for all you 'Coincidence Theorists' out there the media IS a "brainwashing machine", NOT your mother or your father.
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Rick GM said:
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Click to expand...
Click to collapse
Intelligence and Intuition > Intellect
Clearly user error, explained.
No hardware problem found, nothing to blame, yet it still happened. The only viable reason, the consumers. The stupid, not tech savy consumer I should say.
Imagine a person with little to no experiencd with computer building or a siglr forethought on how hardware operates. Pretty typical.
Now create a super phone and give it to them. (Equivilent to giving a movie star a lambo)
The poor phone works so hard with never closed back ground apps, wifi on, ram maxed out, sync on, gps on, demanding games played, screen full brightness, streaming video and charging all at once.
Clearly this couldn't be the issue. Everyones too smart to let this happen. -_-