Hi, thanks for any replies and apologies for my noobness.
Bought an HTC One m8 from ebay Hong Kong seller a couple of weeks ago and having some issues, I'm in UK.
The bit of the touchscreen just above the htc logo is temperamental / inaccurate and won't allow me to select the text message icon, or whatever is there on a particular screen.
If I soft reset, it fixes the problem but soon relapses, which makes me think it's a software issue.
If I try and system update, I get "variant system version" error.
*** Software status: Official ***
*** LOCKED ***
M8_UL_CA PVT SHIP S-ON
HBOOT -3.19.0.0000
RADIO - 1.25.214500021.06G
OpenDSP-v48.2.2-00564-M8974_FO.1211
OS-4.16.401.10
eMMC-boot 2048MB
Jan 15 2015, 22:51:08.0
CID CWS_001
MID OP6B12000
Many thanks for your help, Jmsgld
Android 5.0.1
sense 6.0
Software number 4.16.401.10
Kernel version 3.4.0-g6af28ec
[email protected]#1
SMP PREEMPT
Baseband Version
1.25.214500021.06G_20.68.4196t.01_F
Build number
4.16.401.10 CL448934 release-keys
jmsgld said:
If I soft reset, it fixes the problem but soon relapses, which makes me think it's a software issue.
If I try and system update, I get "variant system version" error.
CID CWS_001
MID OP6B12000
Click to expand...
Click to collapse
It looks like a hardware issue. If you think it is a software issue, then flashing the stock RUU may helps.
Your device is not a EU device but a AT&T US device (that's why you get "variant system version" error when doing system update)
You can install the RUU to bring it back to stock - http://www.htc.com/us/support/htc-one-m8-att/news/
hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
my phone is USA made,Thank you
mohsinilyas said:
hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
my phone is USA made,Thank you
Click to expand...
Click to collapse
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
mohsinilyas said:
hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
Click to expand...
Click to collapse
"Variant system" (and resulting update failure) usually means you have some degree of the following modifications on the phone: unlocked (relocked) bootloader, root, custom ROM or wrong stock ROM, s-off, modified CID/MID, wrong stock recovery.
To determine what was done to the phone (and how to proceed in fixing it), we would need the info requested in the previous response. Plus you should do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
mohsinilyas said:
my phone is USA made
Click to expand...
Click to collapse
Nothing by HTC is USA made, there are made in Taiwan. You mean its a US carrier branded version, but that isn't enough info to help. We'll still need your CID and MID as it shows up in fastboot getvar data.
mohsinilyas said:
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
Click to expand...
Click to collapse
Do you have fastboot access? Try another USB post, another cable. And for fastboot, you need to be in bootloader-fastboot mode (fastboot doesn't work in OS, recovery or "regular" bootloader mode).
Aravindhan Leo said:
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
Click to expand...
Click to collapse
Is that your personal bootloader menu readout?
You need to update your firmware buddy.
xunholyx said:
Is that your personal bootloader menu readout?
You need to update your firmware buddy.
Click to expand...
Click to collapse
My device is a LRA variant. Verizon for rural network. I didn't received Marshmallow yet.
sorry for the late reply
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
Aravindhan Leo said:
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
Click to expand...
Click to collapse
sorry for the late reply
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
mohsinilyas said:
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
Click to expand...
Click to collapse
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
umesh.lk said:
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
Click to expand...
Click to collapse
Software Version = 3.31.512.2, The device is a LRA variant. Verizon For rural network. Some where I read that flashing a verizon RUU with rcdata.img will brick the device network. There was a Lollipop update available for this device 4.21.512.4. Once he updates to that, its enough to install TWRP and some custom ROM based on Marshmallow. But since his device bootloader shows verizon variant OS no, little bit confused with that. Any senior member should get into this.
umesh.lk said:
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
Click to expand...
Click to collapse
It says 0P6B700
mohsinilyas said:
It says 0P6B700
Click to expand...
Click to collapse
ho ho your device is like, head is Japanese body is German (joke). your back housing is sprint & your MB is verizon. however it is not important. maybe it is a test device. don't worry about that.
your device is M8_WLV (verizon)
os 3.28.605.4 (i don't mean software number in software information)
i used m8 device at first like yours.
take basic knowledge from here to fix your problem.http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4
verizon marshmellow ruu here. http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
verizon maybe a rural network but their devices can be used globally. but we can't get optimal network performance. but it is not disturbing to use device normally.
Aravindhan Leo said:
Software Version = 3.31.512.2, The device is a LRA variant. Verizon For rural network. Some where I read that flashing a verizon RUU with rcdata.img will brick the device network. There was a Lollipop update available for this device 4.21.512.4. Once he updates to that, its enough to install TWRP and some custom ROM based on Marshmallow. But since his device bootloader shows verizon variant OS no, little bit confused with that. Any senior member should get into this.
Click to expand...
Click to collapse
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
umesh.lk said:
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
Click to expand...
Click to collapse
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
mohsinilyas said:
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
Click to expand...
Click to collapse
You have same device as @Aravindhan Leo, it is a LRA. Flashing verizon firmware and RUU .. you won't get SIM connection due to carrier specific rcdata.
I'm away on holiday until 15/7, so won't be active on XDA but you can read this thread, there are discussion on how to install correct RUU for your device and how to update to the latest.
http://forum.xda-developers.com/htc-one-m8/help/help-friends-t3402398
umesh.lk said:
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
Click to expand...
Click to collapse
im able to receive calls and messages but cant send any or make any calls cud u plss help?
EDIT: I upgraded my phone to Android 6.0 through HTC sync manager but sim card problem still exists is there any way i can solve my problem without going back to kitkat
UPDATE: Im able to send messages and make calls now and i dont know how but i still get verizon on startup and still have verizon apps and i get this notification on the top with a sim card symbol and question mark at sub script
Thank you
mohsinilyas said:
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
Click to expand...
Click to collapse
look this.
https://www.youtube.com/watch?v=01MuaqJQZm8&feature=youtu.be&a
htc M8
Hi Arvind,
I bought my htc m8 from ebay india and it was in Android 4.4.4(kitkat) and changed it to lollipop (5.0.1) by reading one your threads in June'16 by your
steps that you have summarized as below:-
Steps :
1. Download the RUU. Change the file name to 0P6BIMG.zip.
2. Keep the RUU file in the root of External SD card. ( Dont keep it inside any folder )
3. Take a backup of all your personal data. The RUU will erase the whole Internal Memory and System Configuration.
4. Switch of Device. ( Press power and volume - button ) This will get you to Bootloader Screen.
5. The system automatically detects the file. If not Press Fastboot manually. Press Install. ( Volume + for Yes, Volume - for No )
6. Now the system starts Installing the RUU.
7. Hold on for sometime until the process ends and prompts you to press power button for Reboot. ( Dont press any buttons while the system installs the RUU )
8. Now the system takes 2-5 min to Reboot. It may take longer sometime.
9. Now you can end up seeing Lollipop 5.0.1 setup screen.
After that my system info was
android version=5.0.1
sense version=-6.0
software version=4.21.512.4
htc sdk api level 6.55
pri version-2.87_002
prl version-00000
kernal version 3.4.0-gda51a6a [email protected] #1 SMP PREEMPT
Baseband version-1.12.20.1211
build number-4.21.512.4 CL470008 release-keys
But after that I had an update, i tried downloading but it does not allow me to upgrade. Then i tried downloading a ADB bootloader file and from command promt tried changing my SUPERCID 11111111 to LRA__001. it changed but still I am not able to upgrade and it shows the same error Variant System Error. Kindly help me.
same problem !
htc one m8 Verizon wireless. bought refurbished .
cant update to 6.0
what if i go for a custom rom, will it effect my network as i have to use it in India.
please i need help asap.
akhil51 said:
htc one m8 Verizon wireless. bought refurbished .
cant update to 6.0
what if i go for a custom rom, will it effect my network as i have to use it in India.
please i need help asap.
Click to expand...
Click to collapse
It would need to be a custom ROM which supports the Verizon M8, or you would need to flash a Verizon kernel after flashing the ROM.
Even then, since your firmware is outdated (pre-6.0) you will probably suffer major issues like no boot or extreme long boot time, and broken WiFi, audio issues, etc.
I would suggest update by RUU. But I'd hesitate to give any specific advice without more details about the phone (it could be catastrophic in your case). Do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Thanks for coming to this thread,i need help to upgrade my device to newest and possible android
i not get any OTA upgrade ( i recently buy this phone from online seller at my country Indonesia ) this phone work perfectly with 4G lte and another function ,but i want newest android for my device
this is my device information :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
***UNLOCKED***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.-00564-M8974_FO.0811
OS-3.28.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.90023198
Check that any custom recovery is installed?
kiregnwn said:
....but i want newest android for my device
this is my device information :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
***UNLOCKED***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.-00564-M8974_FO.0811
OS-3.28.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.90023198
Click to expand...
Click to collapse
Lollipop is the latest Android version for your device variant which is a LRA.
You can get the 4.21.512.4 RUU here : https://forum.xda-developers.com/showpost.php?p=66044439&postcount=37
then OTA to 4.21.512.5 but most probably you need to change the CID from SuperCID 11111111 back to stock LRA__001 for OTA to install successfully as explained here : https://forum.xda-developers.com/showpost.php?p=67516629&postcount=26
Then you can install any Marshmallow GSM ROM with Verizon support.
Note : Never ever install any Verizon stock firmware or any GSM firmware to your device, it'll brick the radio and you'll lose network & data.
Think about it before you do it...
ckpv5 said:
Lollipop is the latest Android version for your device variant which is a LRA.
You can get the 4.21.512.4 RUU here : https://forum.xda-developers.com/showpost.php?p=66044439&postcount=37
then OTA to 4.21.512.5 but most probably you need to change the CID from SuperCID 11111111 back to stock LRA__001 for OTA to install successfully as explained here : https://forum.xda-developers.com/showpost.php?p=67516629&postcount=26
Then you can install any Marshmallow GSM ROM with Verizon support.
Note : Never ever install any Verizon stock firmware or any GSM firmware to your device, it'll brick the radio and you'll lose network & data.
Click to expand...
Click to collapse
It's awesome you actually got great advice and refrences to how to do what you need to do. I'd like to add this though: Consider whether getting Lollipop is worth re-locking and doing the things you need to do, including putting your device from s-off to s-on is worth it. And yes, you can run a RUU executable and extract the rom.zip from your computer's temporary files, but unless you have some mad coding and manual programming experience, with the version of HBOOT you have listed if you want to be s-off again you may be out of luck. or find yourself in a bootloop or your computer unable to find your device, or even unable to access stock recovery even with the correct button sequences. At best, you may find yourself unable to access mms apn settings (not even sure if you need or care about that), and if you can access them (apn and mms settings), unable to get the settings to stick (or actually apply themselves so your phone even uses them at all), or only have internet access but no mms even with the exact settings for mms you need put into a third-party texting app such as textra. etc.
if you are already or end up s-on and updated to the "latest and greatest" for your M8, maybe everything will work out perfectly for you . But, just something to thing about before doing all of those things. If you are lucky enough to get a bonafide XDA member's attention and help, as you have already, you are still by default expected to think of these things and do your own research. What you probably won't find out along the way is that when you run into some strange problem, there's no one knowledgeable to help you decipher it. There's tons of unanswered posts on this forum alone that have been viewed many times, that go unanswered.
kissyhot said:
I'd like to add this though: Consider whether getting Lollipop is worth re-locking and doing the things you need to do, including putting your device from s-off to s-on is worth it.
Click to expand...
Click to collapse
That's a wrong advise and wrong understanding.
Once a device is S-Off, there is NO NEED to relocking bootloader and there is NO NEED to change S-Off to S-On.
Only S-On device needs relocking bootloader to install signed firmware and signed RUU. S-On device can't install unsigned firmware or RUU.
S-Off device can install any unsigned or signed firmware and RUU (no relocking is needed and not advisable)
ckpv5 said:
That's a wrong advise and wrong understanding.
Once a device is S-Off, there is NO NEED to relocking bootloader and there is NO NEED to change S-Off to S-On.
Only S-On device needs relocking bootloader to install signed firmware and signed RUU. S-On device can't install unsigned firmware or RUU.
S-Off device can install any unsigned or signed firmware and RUU (no relocking is needed and not advisable)
Click to expand...
Click to collapse
thanks,so my device will still ***UNLOCKED*** after i install RUU right?
btw we dont have verizon provider on my country ,thats mean i cant do OTA update ?
so i guess RUU if my only option to update my device,?it is possible for my device to use marsmallow or nougat?
kiregnwn said:
thanks,so my device will still ***UNLOCKED*** after i install RUU right?
btw we dont have verizon provider on my country ,thats mean i cant do OTA update ?
so i guess RUU if my only option to update my device,?it is possible for my device to use marsmallow or nougat?
Click to expand...
Click to collapse
Leave it UNLOCKED so it will still be UNLOCKED after RUU is installed.
Whatever you do now or later ... no need to relock it, leave it UNLOCKED.
You can do OTA as this is not a Verizon device but LRA. Now you can't OTA because you have a Verizon ROM running. RUU 4.21.512.4 is stock LRA, you'll get OTA notification once you install it.
The only thing is you need to change SuperCID 11111111 to LRA__001 to proceed OTA (as experience by other user in the above link I gave you).
Frankly speaking I don't see any good reason to have SuperCID on this variant.
Once you updated to Lollipop you can use Marshmallow ROM which support Verizon (there are a few of them). Nougat .. not so sure but you can always try later after you updated to lollipop but definitely won't work on your current firmware which is a KitKat.