Variant system software problems - One (M8) Q&A, Help & Troubleshooting

Hi, thanks for any replies and apologies for my noobness.
Bought an HTC One m8 from ebay Hong Kong seller a couple of weeks ago and having some issues, I'm in UK.
The bit of the touchscreen just above the htc logo is temperamental / inaccurate and won't allow me to select the text message icon, or whatever is there on a particular screen.
If I soft reset, it fixes the problem but soon relapses, which makes me think it's a software issue.
If I try and system update, I get "variant system version" error.
*** Software status: Official ***
*** LOCKED ***
M8_UL_CA PVT SHIP S-ON
HBOOT -3.19.0.0000
RADIO - 1.25.214500021.06G
OpenDSP-v48.2.2-00564-M8974_FO.1211
OS-4.16.401.10
eMMC-boot 2048MB
Jan 15 2015, 22:51:08.0
CID CWS_001
MID OP6B12000
Many thanks for your help, Jmsgld

Android 5.0.1
sense 6.0
Software number 4.16.401.10
Kernel version 3.4.0-g6af28ec
[email protected]#1
SMP PREEMPT
Baseband Version
1.25.214500021.06G_20.68.4196t.01_F
Build number
4.16.401.10 CL448934 release-keys

jmsgld said:
If I soft reset, it fixes the problem but soon relapses, which makes me think it's a software issue.
If I try and system update, I get "variant system version" error.
CID CWS_001
MID OP6B12000
Click to expand...
Click to collapse
It looks like a hardware issue. If you think it is a software issue, then flashing the stock RUU may helps.
Your device is not a EU device but a AT&T US device (that's why you get "variant system version" error when doing system update)
You can install the RUU to bring it back to stock - http://www.htc.com/us/support/htc-one-m8-att/news/

Related

[Q] Help!! something's wrong with my M8 after rooting it

Hi all, sorry for my poor English as i'm not a local. But i hope someone can help me
I had rooted my device by following steps provided by a forum . Then after i rebooted it, it just comes with a white screen, i could neither go into the recovery mode nor the fastboot mode and i thought i might have bricked my phone. Then i have my phone recovered by using something like "shuame" which is a Chinese software.
HERE COMES THE BIGGEST PROBLEM:
_________________________________________________________________________________________________________
My original model : M8y (unroot) (unlock) (s-on)
Model it defined now: M8w (rooted) (unlock) (s-on)
_________________________________________________________________________________________________________
And when I scrolled down the status bar, it's not as same as what i could see before root. And my heart is broken now :crying: , I hope if an expert could help me to make M8w back to M8y. This is what i can see from bastboot mode:
_________________________________________________________________________________________________________
*** Software status: Modified ***
*** UNLOCKED ***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.22.21331147A1.29G
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-
eMMC-boot 2048MB
Oct 27 2014, 19:03:09.0
_________________________________________________________________________________________________________
Thanks alot
Also, i'd like all of you to support the Umbrella Revolution in Hong Kong (as i'm from HK ) THANKSSSS!!!!!!!:laugh:

help, phone doesn't find ota

Hello everyone! First of all, sorry for my poor english. I'm a total noob with phone so probably i won't get half a word you'll say... So, I've recently bought a Htc One M8 on ebay. I've had a few problems with the camera so i had to send it back to Hong Kong. Before I sent it back, i've done a factory reset to erase all of my personal data (yes, I know i doesn't work like this). The first time I've had the phone in my hands I've updated it from 4.4.4 to 5.0.1 but now, as the phone came back, it doesn't find the OTA update, so i'm stuck with the 4.4.4 software. I didn't touch the phone with root or other thing so i don't know what happened. Many thanks in advance!
Software status: Official
***LOCKED***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.21.21331147A1.19_2G
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-3.28.401.6
eMMC-boot 2048mb
Oct 3 2014,15:19:34.0
Kernel version: [email protected] #1 SMP PREEMPT
Band version: 1.21.21331147A1. 19_2G_20.63.4196.01L_F
Build number: 3.28.401.6 CL389838 release-keys
Davidedg said:
The first time I've had the phone in my hands I've updated it from 4.4.4 to 5.0.1 but now, as the phone came back, it doesn't find the OTA update, so i'm stuck with the 4.4.4 software.
Click to expand...
Click to collapse
So you successfully updated to Lollipop, but when you sent it to Hong Kong for repair (HTC? Original venfor? Independent repair shop?) it came back KitKat (4.4.4)?
You sure its the same phone?
You can try to update using the 4.16.401 RUU here: http://forum.xda-developers.com/showthread.php?t=2701376

Unable to update M8?

Hey guys,
Recently I got "new" phone from my brother, HTC One M8 ofc. But I've got one issue, I can't update phone? Under settings, About Phone there is no Software Update option, and under HTC Help, there is Support and Update, but when I click on it, it does nothing. He is repeating that "Checking..." to infinity.
I did wipe cashe partition, after that didn't work, and I did full wipe/factory reset. Still not working..
Any idea what's wrong?
Rom should be original. Phone it's not rooted or something like that..
Thanks in advance,
Pavle
pajoslav83 said:
Hey guys,
Recently I got "new" phone from my brother, HTC One M8 ofc. But I've got one issue, I can't update phone? Under settings, About Phone there is no Software Update option, and under HTC Help, there is Support and Update, but when I click on it, it does nothing. He is repeating that "Checking..." to infinity.
I did wipe cashe partition, after that didn't work, and I did full wipe/factory reset. Still not working..
Any idea what's wrong?
Rom should be original. Phone it's not rooted or something like that..
Thanks in advance,
Pavle
Click to expand...
Click to collapse
What's the current software version in settings > about? Is it the same as in bootloader under "OS"? (to get to bootloader, power off your phone, then boot it by holding power + vol down)
Post the version here.
Software information:
Android version: 4.4.4
HTC Sense version: 6.0
Software number: 3.31.512.2
HTC SDK API level: 6.25
-
Kernel: 3.4.0-g3d2305b
[email protected]#1
SMP PREEMPT
Baseband version: 1.09.20.0926
BOOTLOADER Info:
- Original software information -
*** LOCKED *** S-Off
M8_WLV PVT SHIP S-Off
CID-1111111111..?
HBOOT: 3.19.0.0000
Radio: 1.09.20.0926
OpenDSP-v46.2.2-00564-M8984_FO.0811
OS-3.1.32.512.2
So what are my options?
I tried stock ROMs from HTC, none of them is passing, always getting error. Only thing i get on my mind is something about region restriction?
pajoslav83 said:
Software information:
Android version: 4.4.4
HTC Sense version: 6.0
Software number: 3.31.512.2
HTC SDK API level: 6.25
-
Kernel: 3.4.0-g3d2305b
[email protected]#1
SMP PREEMPT
Baseband version: 1.09.20.0926
BOOTLOADER Info:
- Original software information -
*** LOCKED *** S-Off
M8_WLV PVT SHIP S-Off
CID-1111111111..?
HBOOT: 3.19.0.0000
Radio: 1.09.20.0926
OpenDSP-v46.2.2-00564-M8984_FO.0811
OS-3.1.32.512.2
Click to expand...
Click to collapse
http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
I will take a look on that today, will let you know what i've done
Thanks mate
xunholyx said:
http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
Click to expand...
Click to collapse
With your link I managed to install new rom, but still not able to update that version (whatever version) i choose. Bah..
pajoslav83 said:
With your link I managed to install new rom, but still not able to update that version (whatever version) i choose.
Click to expand...
Click to collapse
How are you trying to "update"? By flashing a custom ROM? If so, which one?

SW Update For HTC M8 Devices ( sw ver =3.31.512.2 )( OS-3.28.605.4, OS-4.21.512.4 )

I bought new Htc M8 from ebay india. There is no software update option in system settings. The seller told me that the mobile is a unlocked version from taiwan. The mobile having both CDMA/GSM option. Currently I am using it in GSM network. I need to update the mobile, I have included the mobile details below. Help me with this. My location is India.
------------------------------------------------------------------------------
Device 1 Data,
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.09.20.0926
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.-00564-M8974_FO.0811
OS-3.28.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.90023198
------------------------------------------------------------------------------
Device 2 Data,
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
Aravindhan Leo said:
I bought new Htc M8 from ebay india. There is no software update option in system settings. The seller told me that the mobile is a unlocked version from taiwan. The mobile having both CDMA/GSM option. Currently I am using it in GSM network. I need to update the mobile, I have included the mobile details below. Help me with this. My location is India.
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.09.20.0926
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.-00564-M8974_FO.0811
OS-3.28.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.90023198
Click to expand...
Click to collapse
x.x.512.x is AT&T
Search for AT&T Ruu
OTA update would require AT&T service
Sent from my SM-N920T using Tapatalk
clsA said:
x.x.512.x is AT&T
Search for AT&T Ruu
OTA update would require AT&T service
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
No .... x.x.512.x is LRA
x.x.502.x is AT&T
clsA said:
x.x.512.x is AT&T
Search for AT&T Ruu
OTA update would require AT&T service
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply Bro. I came across some posts in this forum. Many guys mentioned that "3.31.512.2" is a LRA version - A subsidiary of verizon ( verizon for rurel networks ). When I searched HTC dev website, it shows two sw versions related to this device.
Device : One M8
Carrier : LRA
Region : USA
Type : CRC
Kernel : 3.4.0
Android : v4.4.4
Size : 432 MB
Description : 3.31.512.2 ( My Current sw version )
--------------------------------------
Device : One M8
Carrier : LRA
Region : USA
Type : MR 1
Kernel : 3.4.0
Android : v5.0.2
Size : 535 MB
Description : 4.21.512.4
--------------------------------------
Can you help me or give me solution to install the above mentioned ( Android - v5.0.2, Sw version - 4.21.512.4 ) or any new Android build thats suits my device.
Aravindhan Leo said:
I bought new Htc M8 from ebay india. There is no software update option in system settings. The seller told me that the mobile is a unlocked version from taiwan. The mobile having both CDMA/GSM option.
Click to expand...
Click to collapse
That's not a Taiwan version ... if you can return it back to seller, do it because that's not a good device for you to use in India.
If you can't return it .. the only update that you can do for now is up to Lollipop only.
Download the RUU here : http://forum.xda-developers.com/showpost.php?p=66044439&postcount=37
You can use the microSD method as said in that post ... or you can follow this guide : http://forum.xda-developers.com/showpost.php?p=67314040&postcount=1749
Once you updated to lollipop and if there is no Marshmallow update, you can unlock bootloader and install Marshmallow custom ROM
ckpv5 said:
No .... x.x.512.x is LRA
x.x.502.x is AT&T
Click to expand...
Click to collapse
Bro, you are the one I am Looking for. ( @ckpv5 )
I have read many posts regarding the same device sw version ( 3.31.512.2 ) and updates. Let me finish things short,
The posts I read about this sw version doesn't have any conclusion ( Successful Installation ). ( I read nearly 20-30 posts regarding the same sw version update problem )
I haven't seen anyone installed perfectly ( Problem is with this sw build or the LRA device or the users ?? )
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
( Device is S-OFF, Locked ) I want to install any new version Lollipop or Marshmallow into this.
* What I need to do to ?
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I have some more questions Bro, I know the basics of flashing ( I use to flash Xiaomi Redmi 1s using TWRP with Custom Rom's ) The questions may be baseless or silly, But these are some of the questions running on my mind.
* How much HTC mobile flashing is different from other manufacturers ( Answer for my situation S-OFF and Locked )
* Is there any way to change the device whole setup ( Changing To any other sw build that gives updates via OTA )
* Is it possible to change this device into a stock global HTC Sence version or Stock GPE
ckpv5 said:
That's not a Taiwan version ... if you can return it back to seller, do it because that's not a good device for you to use in India.
If you can't return it .. the only update that you can do for now is up to Lollipop only.
Download the RUU here : http://forum.xda-developers.com/showpost.php?p=66044439&postcount=37
You can use the microSD method as said in that post ... or you can follow this guide : http://forum.xda-developers.com/showpost.php?p=67314040&postcount=1749
Once you updated to lollipop and if there is no Marshmallow update, you can unlock bootloader and install Marshmallow custom ROM
Click to expand...
Click to collapse
Thanks.
I have no issue with Marshmallow. Lollipop is Fine, Its brings down lot of new System UI changes.
Do I need to change Device from "Locked" to "Unlocked" before flashing that ROM. By Unlocking The Bootloader From HTC DEV Website.
Aravindhan Leo said:
I haven't seen anyone installed perfectly ( Problem is with this sw build or the LRA device or the users ?? )
Click to expand...
Click to collapse
It's users problem ... flashed wrong firmware.
Aravindhan Leo said:
* How much HTC mobile flashing is different from other manufacturers ( Answer for my situation S-OFF and Locked )
* Is there any way to change the device whole setup ( Changing To any other sw build that gives updates via OTA )
* Is it possible to change this device into a stock global HTC Sence version or Stock GPE
Click to expand...
Click to collapse
* They are totally different if you compare to Samsung & etc.
* As your device is CDMA/GSM - not possible because of CDMA.
* Same as above - not possible because of CDMA.
Aravindhan Leo said:
Do I need to change Device from "Locked" to "Unlocked" before flashing that ROM. By Unlocking The Bootloader From HTC DEV Website.
Click to expand...
Click to collapse
No .. doesn't matter whether it is LOCKED or UNLOCKED for S-Off device.
Only S-On needs LOCKED or RELOCKED and won't work on UNLOCKED.
Your current LOCKED is good ... just make backup all your important files from Internal Storage as the RUU will wipes everything on Internal Storage.
ckpv5 said:
It's users problem ... flashed wrong firmware.
* They are totally different if you compare to Samsung & etc.
* As your device is CDMA/GSM - not possible because of CDMA.
* Same as above - not possible because of CDMA.
No .. doesn't matter whether it is LOCKED or UNLOCKED for S-Off device.
Only S-On needs LOCKED or RELOCKED and won't work on UNLOCKED.
Your current LOCKED is good ... just make backup all your important files from Internal Storage as the RUU will wipes everything on Internal Storage.
Click to expand...
Click to collapse
Thanks, This gives me a clear image of all the things around.
* I have downloaded the RUU file from that link you gave. I will reply you once I finish flashing. ( I am planning to do a post with Step by Step Installation Images that helps users having the same sort of problem )
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
One last Question :
* I have already took backup of my contact and Images etc.
* Do I need to take any backup of my system ( In case of installation failure ) ( How and what part I need to take backup to make use of it later incase of any trouble ) ( And what tools I need to do that ) ( I heard people talking about Nandroid backup - Is it needed for me - How I have to do if it needed )
* In case of any installation Error, How can I revert back to current sw version.
ckpv5 said:
No .... x.x.512.x is LRA
x.x.502.x is AT&T
Click to expand...
Click to collapse
that's my mistake sorry
thanks for the correction
Can Anyone give me a Solution
I have one more HTC M8, The Bootloader shows some different data in it. Can you help me with the below data.
-------------------------------------------------------------------------------------------------------------------------------------------------
View attachment 3790036
-------------------------------------------------------------------------------------------------------------------------------------------------
The Different data of device 2 highlighted below,
Baseband version-1.09.20.0926 - Baseband version-1.12.20.1211
HBOOT-3.19.0.0000 - HBOOT-3.18.0.0000
RADIO-1.09.20.0926 - RADIO-1.12.20.1211
OpenDSP-v46.2.-00564-M8974_FO.0811 - OpenDSP-v38.2.2-00542-M8974.0311
OS-3.28.605.4 - OS-4.21.512.4
Sep 30 2014,01:16:07.90023198 - Aug 7 2014,20:26:27.3
-------------------------------------------------------------------------------------------------------------------------------------------------
Total Config of Device 2,
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
The Software version is same on both device ( software version=3.31.512.2 ). But the OS No in bootloader is different ( OS-3.28.605.4 - OS-4.21.512.4 ).
Also HBOOT, RADIO, OpenDSP were different in my another M8. Can you tell me solution to update the 2nd device.
Why both LRA device ? Are they yours ? Never buy that device when buying a 3rd one.
Nothing much you can do with this variant.
How to fix your 2nd device ... same as 1st device.
Install the RUU zip.
ckpv5 said:
Why both LRA device ? Are they yours ? Never buy that device when buying a 3rd one.
Nothing much you can do with this variant.
How to fix your 2nd device ... same as 1st device.
Install the RUU zip.
Click to expand...
Click to collapse
Ya, both devices are mine. Whats diff between ( OS-3.28.605.4, OS-4.21.512.4 ).
Can I flash the package that you gave ysdy on device with OS-4.21.512.4.
Already said ... same as 1st device ...
Same RUU.zip for both.
Good Luck ... signoff for 5-6 hours
ckpv5 said:
Already said ... same as 1st device ...
Same RUU.zip for both.
Good Luck ... signoff for 5-6 hours
Click to expand...
Click to collapse
I kept the RUU file on extSD. Then I tried to enter Recovery Mode, It shows a Red Triangle. I long pressed the power button and booted the device again.
1. You gave me link to RUU file - But there was no procedure in that link. I want to Install RUU from SD card. Do I need to Install any Recovery Like TWRP. ( If yes can you sent me some link to install TWRP via Mobile )
2. For the same particular LRA device you given link of OTA file to one another user. ( http://forum.xda-developers.com/htc-one-m8/help/please-help-to-correct-ruu-to-update-m8-t3279249 ) Is it ok to do that.
Aravindhan Leo said:
I kept the RUU file on extSD. Then I tried to enter Recovery Mode, It shows a Red Triangle. I long pressed the power button and booted the device again.
1. You gave me link to RUU file - But there was no procedure in that link. I want to Install RUU from SD card. Do I need to Install any Recovery Like TWRP. ( If yes can you sent me some link to install TWRP via Mobile )
2. For the same particular LRA device you given link of OTA file to one another user. ( http://forum.xda-developers.com/htc-one-m8/help/please-help-to-correct-ruu-to-update-m8-t3279249 ) Is it ok to do that.
Click to expand...
Click to collapse
I like to help people but I hate when people don't read what already been posted.
Read back my post #5 ... I gave you link to RUU.zip and already gave you all the procedure for you to follow on how to install the RUU.zip ... in fact in that link there are 3 different options that you can pick one that you're comfortable with.
I'm not going to repeat all the procedure here as I just edited the procedure that I mentioned/linked in post #5 to make it clearer for newbies.
So read back post #5
ckpv5 said:
I like to help people but I hate when people don't read what already been posted.
Read back my post #5 ... I gave you link to RUU.zip and already gave you all the procedure for you to follow on how to install the RUU.zip ... in fact in that link there are 3 different options that you can pick one that you're comfortable with.
I'm not going to repeat all the procedure here as I just edited the procedure that I mentioned/linked in post #5 to make it clearer for newbies.
So read back post #5
Click to expand...
Click to collapse
:good::good::good: Thanks Dude :good::good::good:
I have installed the RUU successfully. There was nothing wrong with the RUU, Everything works fine ( Network, Wifi, GPS, ) GSM Network works well.
Device Info After Update :
android version=5.0.1
sense version=-6.0
software version=4.21.512.4
htc sdk api level 6.55
pri version-2.87_002
prl version-00000
kernal version 3.4.0-gda51a6a [email protected] #1 SMP PREEMPT
Baseband version-1.12.20.1211
build number-4.21.512.4 CL470008 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.12.20.1211
OpenDSP-v48.2.2-00564-M8974_FO.1211
OS-4.21.512.4
eMMC-boot 2048MB
Mar 18 2015,11:35:43.3
***Changes Highlighted in Bold
The Following Procedure is for those who have ( sw ver =3.31.512.2 ) and OS Versions ( OS-3.28.605.4, OS-4.21.512.4 )
* The following RUU is for those who are in Kitkat 4.4.4 with ( sw ver =3.31.512.2 ).
* The link below contains ( Lollipop 5.0.1 ) For LRA Devices.
-------------------------------------------------------------------------------------------------------------------------------------------------------------
https://www.dropbox.com/s/v1gtl2ipu...release_429732_combined_signed_2_4_7.zip?dl=0
-------------------------------------------------------------------------------------------------------------------------------------------------------------
***** Make sure your battery is fully charged or Atleast above 50% before starting the process.
Steps :
1. Download the RUU. Change the file name to 0P6BIMG.zip.
2. Keep the RUU file in the root of External SD card. ( Dont keep it inside any folder )
3. Take a backup of all your personal data. The RUU will erase the whole Internal Memory and System Configuration.
4. Switch of Device. ( Press power and volume - button ) This will get you to Bootloader Screen.
5. The system automatically detects the file. If not Press Fastboot manually. Press Install. ( Volume + for Yes, Volume - for No )
6. Now the system starts Installing the RUU.
7. Hold on for sometime until the process ends and prompts you to press power button for Reboot. ( Dont press any buttons while the system installs the RUU )
8. Now the system takes 2-5 min to Reboot. It may take longer sometime.
9. Now you can end up seeing Lollipop 5.0.1 setup screen.
( *** If you feel battery draining after update, factory reset the phone. It will work well )
ckpv5 said:
So read back post #5
Click to expand...
Click to collapse
I have successfully installed the RUU package that you given. Can you give me any link or Suggestion for installing Marshmallow.
*** Custom Rom without bloatware and GSM capability.
*** Any link or procedure to install custom recovery like TWRP.

Variant system version

hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
my phone is USA made,Thank you
mohsinilyas said:
hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
my phone is USA made,Thank you
Click to expand...
Click to collapse
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
mohsinilyas said:
hi i recently bought a new htc one m8 on ebay(india) it came with preloaded android 4.4.4 ,when i tried to update my phone to android 5.0.1 i got message saying variant system version running......
Click to expand...
Click to collapse
"Variant system" (and resulting update failure) usually means you have some degree of the following modifications on the phone: unlocked (relocked) bootloader, root, custom ROM or wrong stock ROM, s-off, modified CID/MID, wrong stock recovery.
To determine what was done to the phone (and how to proceed in fixing it), we would need the info requested in the previous response. Plus you should do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
mohsinilyas said:
my phone is USA made
Click to expand...
Click to collapse
Nothing by HTC is USA made, there are made in Taiwan. You mean its a US carrier branded version, but that isn't enough info to help. We'll still need your CID and MID as it shows up in fastboot getvar data.
mohsinilyas said:
P.S i have already read other threads regarding this problem but none of them are working and i cant connect my phone to htc sync
Click to expand...
Click to collapse
Do you have fastboot access? Try another USB post, another cable. And for fastboot, you need to be in bootloader-fastboot mode (fastboot doesn't work in OS, recovery or "regular" bootloader mode).
Aravindhan Leo said:
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
Click to expand...
Click to collapse
Is that your personal bootloader menu readout?
You need to update your firmware buddy.
xunholyx said:
Is that your personal bootloader menu readout?
You need to update your firmware buddy.
Click to expand...
Click to collapse
My device is a LRA variant. Verizon for rural network. I didn't received Marshmallow yet.
sorry for the late reply
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
Aravindhan Leo said:
Can you post your bootloader data here,
* Post Android version, kernel, hboot details as given below.
* Switch off the device.
* Press power key and volume - to enter bootloader screen.
* See the data and post it here.
Ex :
android version=4.4.4
sense version=-6.0
software version=3.31.512.2
htc sdk api level 6.25
pri version-2.87_002
prl version-00000
kernal version 3.4.0-g3e2305b [email protected] #! SMP PREEMPT
Baseband version-1.12.20.1211
build number-3.31.512.2 CL395691 release-keys
BOOTLOADER ;
******locked*******
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.18.0.0000
RADIO-1.12.20.1211
OpenDSP-v38.2.2-00542-M8974.0311
OS-4.21.512.4
eMMC-boot 2048MB
Aug 7 2014,20:26:27.3
Click to expand...
Click to collapse
sorry for the late reply
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
mohsinilyas said:
BOOTLOADER
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-328.605.4
eMMC-boot 2048MB
Sep 30 2014,01:16:07.3
Software Information
Android version-4.4.4
HTC Sense version-6.0
Software number-3.31.512.2
HTC SDK API level-6.25
PRI Version-2.87_002
PRL version-00000
Kernel version-3.4.0-g3e2305b [email protected] #1 SMP PREEMPT
Baseband version-1.09.20.0926
Build number-3.31.512.2 CL395691 release-keys
Click to expand...
Click to collapse
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
umesh.lk said:
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
Click to expand...
Click to collapse
Software Version = 3.31.512.2, The device is a LRA variant. Verizon For rural network. Some where I read that flashing a verizon RUU with rcdata.img will brick the device network. There was a Lollipop update available for this device 4.21.512.4. Once he updates to that, its enough to install TWRP and some custom ROM based on Marshmallow. But since his device bootloader shows verizon variant OS no, little bit confused with that. Any senior member should get into this.
umesh.lk said:
some sellers sell refurbished devices(sinners). I think your device is such a device. what is the model printed on back side? I think mostly it may be OP6B100. really your device is a reassembled device. don't forget to check imei when you buy a phone from someone else than an authorized dealer. your device is made for USA(verizon one m8). however you can't go to lollipop as your software version isn't matching firmware.
you can flash a verizon stock rom. go to this thread. http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
Click to expand...
Click to collapse
It says 0P6B700
mohsinilyas said:
It says 0P6B700
Click to expand...
Click to collapse
ho ho your device is like, head is Japanese body is German (joke). your back housing is sprint & your MB is verizon. however it is not important. maybe it is a test device. don't worry about that.
your device is M8_WLV (verizon)
os 3.28.605.4 (i don't mean software number in software information)
i used m8 device at first like yours.
take basic knowledge from here to fix your problem.http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4
verizon marshmellow ruu here. http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
verizon maybe a rural network but their devices can be used globally. but we can't get optimal network performance. but it is not disturbing to use device normally.
Aravindhan Leo said:
Software Version = 3.31.512.2, The device is a LRA variant. Verizon For rural network. Some where I read that flashing a verizon RUU with rcdata.img will brick the device network. There was a Lollipop update available for this device 4.21.512.4. Once he updates to that, its enough to install TWRP and some custom ROM based on Marshmallow. But since his device bootloader shows verizon variant OS no, little bit confused with that. Any senior member should get into this.
Click to expand...
Click to collapse
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
umesh.lk said:
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
Click to expand...
Click to collapse
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
mohsinilyas said:
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
Click to expand...
Click to collapse
You have same device as @Aravindhan Leo, it is a LRA. Flashing verizon firmware and RUU .. you won't get SIM connection due to carrier specific rcdata.
I'm away on holiday until 15/7, so won't be active on XDA but you can read this thread, there are discussion on how to install correct RUU for your device and how to update to the latest.
http://forum.xda-developers.com/htc-one-m8/help/help-friends-t3402398
umesh.lk said:
As stock rom didn't flash, software number & os number don't match. that means 512 has installed by a twrp backup. but firmware is 605. reason for that is; if it installs 605, boot screen totally differs to verizon. also verizon apps will be installed. as it is a problem to sell, 512 has installed. do you have same device? has some carrier apps installed in your device?
Click to expand...
Click to collapse
im able to receive calls and messages but cant send any or make any calls cud u plss help?
EDIT: I upgraded my phone to Android 6.0 through HTC sync manager but sim card problem still exists is there any way i can solve my problem without going back to kitkat
UPDATE: Im able to send messages and make calls now and i dont know how but i still get verizon on startup and still have verizon apps and i get this notification on the top with a sim card symbol and question mark at sub script
Thank you
mohsinilyas said:
i think i messed up i downloaded a software some RUU thing and followed the procedures now my phone has verizon apps and it doesnt recognize my sim plss help
Click to expand...
Click to collapse
look this.
https://www.youtube.com/watch?v=01MuaqJQZm8&feature=youtu.be&a
htc M8
Hi Arvind,
I bought my htc m8 from ebay india and it was in Android 4.4.4(kitkat) and changed it to lollipop (5.0.1) by reading one your threads in June'16 by your
steps that you have summarized as below:-
Steps :
1. Download the RUU. Change the file name to 0P6BIMG.zip.
2. Keep the RUU file in the root of External SD card. ( Dont keep it inside any folder )
3. Take a backup of all your personal data. The RUU will erase the whole Internal Memory and System Configuration.
4. Switch of Device. ( Press power and volume - button ) This will get you to Bootloader Screen.
5. The system automatically detects the file. If not Press Fastboot manually. Press Install. ( Volume + for Yes, Volume - for No )
6. Now the system starts Installing the RUU.
7. Hold on for sometime until the process ends and prompts you to press power button for Reboot. ( Dont press any buttons while the system installs the RUU )
8. Now the system takes 2-5 min to Reboot. It may take longer sometime.
9. Now you can end up seeing Lollipop 5.0.1 setup screen.
After that my system info was
android version=5.0.1
sense version=-6.0
software version=4.21.512.4
htc sdk api level 6.55
pri version-2.87_002
prl version-00000
kernal version 3.4.0-gda51a6a [email protected] #1 SMP PREEMPT
Baseband version-1.12.20.1211
build number-4.21.512.4 CL470008 release-keys
But after that I had an update, i tried downloading but it does not allow me to upgrade. Then i tried downloading a ADB bootloader file and from command promt tried changing my SUPERCID 11111111 to LRA__001. it changed but still I am not able to upgrade and it shows the same error Variant System Error. Kindly help me.
same problem !
htc one m8 Verizon wireless. bought refurbished .
cant update to 6.0
what if i go for a custom rom, will it effect my network as i have to use it in India.
please i need help asap.
akhil51 said:
htc one m8 Verizon wireless. bought refurbished .
cant update to 6.0
what if i go for a custom rom, will it effect my network as i have to use it in India.
please i need help asap.
Click to expand...
Click to collapse
It would need to be a custom ROM which supports the Verizon M8, or you would need to flash a Verizon kernel after flashing the ROM.
Even then, since your firmware is outdated (pre-6.0) you will probably suffer major issues like no boot or extreme long boot time, and broken WiFi, audio issues, etc.
I would suggest update by RUU. But I'd hesitate to give any specific advice without more details about the phone (it could be catastrophic in your case). Do fastboot getvar all, and post the results (delete IMEI and serial number before posting).

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