Develop Bugs

Can I swap my 002 for 003 if its a bit banged up? (pics link inside)

I have 002 Novatec that I purchased from Radioshack on June 4th at 6am here in Salt Lake City,Utah. My question is, I've banged it up a tad bit and was wondering if I bring it in (unrooted/stock of course) to radioshack and explain to them why I want to be put on the waiting list for a new one (30 fps cap, purple hue,not as bright as 003s) and maybe even show them the comparison picture of the 002 to the 003, and they deny me, do I goto sprint next or call HTC or keep trying?
http://tund.imgur.com/evo

i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.

or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.

healthpellets said:
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
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the thing is,.. the screen has 2 minor scratches,kickstand is scratched up a wee bit, the camera lense has a scratch or two but not right in front of the lens just off to the sides, and the corner has a ding, can I return it in that condition? I will post screens soon!
healthpellets said:
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
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crappy 4g service mind you, but thats what wifi is for

If it been less then 30 days your fine. Even if its been a few days over they can still do it. They might charge a restocking fee, but they can waive it. just be firm when handling those lovely radio shack employees.

Pics: http://tund.imgur.com/evo

Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
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Sent from my god phone.

mrono said:
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
-------------------------------------
Sent from my god phone.
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Hmm so crappy signal inside buildings/home might defeat the fact that my phone is a bit thrashed?

Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV

Wayno-san said:
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
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Click to collapse
Dunno, i brought it in couple weeks ago and showed the dude that sold me the phone the scratches on the screen, he was like dunno if we will be able to accept that phone, so I guess im stuck with it,.. which isnt a bad thing for me, just my wallet. So the question now i guess is, can I convince these RS guys to exchange my 002 with an 003 and hope I get an epson screen? I will be going straight to ZAGG HQ here in Salt Lake to have them install thier Invisshield since I'm so clumsy at it, if I do get a new evo.

You're still within 30 days, so even if RadioShack won't take the phone back can't you still cancel your service, or get a cheap dumbphone and change your plan accordingly? You can always sell your Evo on Ebay or something then.
EDIT: since the OP changed his original question, this post is no longer relevant

Probably depends who you talk to and how nice they are. Some Radioshacks will inspect the phone more in-depth than others. Basically you are wanting to exchange a nicked up phone for a new one. "30 fps cap, purple hue,not as bright as 003s" are not really considered defects. Unless you bought the warranty from them that covers wear and tear, then it's gonna be a hit or miss.
edit: I just skimmed your pictures and those are some pretty bad nicks. I thought it was just light surface scratches here and there. Good luck, but I'll be pretty damn surprised if they took that back.

Seriously?

gthing said:
Seriously?
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+10000000
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
Sent from my PC36100 using XDA App

I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.

mrmomoman said:
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
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Click to collapse
Serious? -10000000. The reason I even began searching these forums was for a fix to the sluggish performance. This is not my first android phone. I've had an Incredible with Verizon and borrowed my cousin's N1 for a few days while waiting for the Evo to come out. Now that there is a psuedo fix for the fps issue, a real fix that doesn't break and FC everything is imminent. But a brighter screen with richer truer blacks and no screen seperation? Nobody knew the 003 were brighter with richer blacks untill the screen shot comparison.
I could tell immediately that the EVO had fps issues, the scrolling would glitch out and skip, the app drawer, the overall fluidity felt like something was holding it back, htc. I tried out the fix and man the evo blazes! Can't wait till they perfect it!
mrmomoman said:
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
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Who Wouldn't? I'm paying for it, I want the best, just like the next guy.
mrmomoman said:
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
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Click to collapse
I will do whatever I please.
cosine83 said:
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
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Click to collapse
At the time of purchase that Radioshack did not have any screen protectors and only a universal smartphone body glove clip on case which is pretty dam useless,added unnecessary bulk to the phone and did not give me access to any of the buttons. It was just a holding case.
There were no limited edition Seidio Innocase Active Cases. Though I agree I am partly to blame for not babying it until suitable protection was available, one of the first threads I read was about how the phone had Gorilla Glass which seems like bs due to how easy it is to scratch the screen. =\

gthing said:
Seriously?
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My dad can beat your dad, wanna fight about it? Meet @ Radioshack next to the Subway in Taylorsville. I shall have made a makeshift sword for my evo and we shall have a battle to the death in front of RS employees. LOL

thats pretty banged up within 30 days haha

Horrible experience today at the AT&T store (GAPGATE)

First things first i'm glad to say that i'm a new Note 4 owner and god it feels good to be back (came from a iPhone 6+ and a G3 before that). So today i went to a local AT&T corporate store wanting to get the black Note 4 on the AT&T next plan. To my dismay they only had the white ones in stock and after having two white phones i wanted something else. I got the phone and i knew it was love at first sight. About 30 minutes after leaving the store i noticed at the very bottom of the screen there was a gap that stuck out like a sore thumb (bottom left). Being an expensive device i was unhappy so i decided to take it back to see if they could exchange it.
Long story short they acknowledged that there was a gap however they said that "all of their batches" had this problem and when i asked if they could bring one out to show me they quickly denied my request and told me to try a different store and that if i wanted to return it i could, but would be charged a $35.00 restocking fee I left the store infuriated and called AT&T directly and told them what was on my mind. Luckily the representative was VERY understanding and very nice her manager was also standing behind her and also agreed it was outrageous that they tried to charge me a restocking fee considering i just bought the phone less than an hour ago and that they would credit me $35.00 to my account in case i got charged.
I went to a second AT&T store and they weren't helpful either but at least they brought out two other devices showing me that there were gaps (not noticeable like mine though) the AT&T representative stayed on the phone the whole time listening to my conversation with the store manager and representative. She was nice enough to let the store know that her and her manager were standing by my side and that they wanted me to be happy with my purchase. At that point i decided that i wanted a black Note 4 considering it hides everything better. Unfortunately they didn't have any and i was referred to a 3rd store. Luckily that store had 1 left and the guy who helped me understood and saw the gap and exchanged it out for me within seconds!

Happy to hear you eventually got everything sorted. It's unfortunate that AT&T stores vary so much from each other, let alone have different decisions from the "big guys" over the phone. Has a similar issue with my Note 3. I simply believe they choose to go this route with deflecting problems and telling you you have to pay a fee because they know people will fall for it. Glad you got it worked out, and the exact phone you wanted!! The black looks much better in person to me anyways.

I hadn't noticed the gap at the bottom on my white Note until reading your post lol. Still doesn't bother me but glad you got yours resolved. I was considering getting rid of the white at first because the back was noticeably more slippery than that in the black. I almost wonder if it was worse than the Note 3's difference in texture. But then I had the bright idea to see what it looks like with the grayish flip cover and man there's something gorgeous about the white contrast in between the grey covers. Either way, awesome devices.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

i dont have any gaps on mine. I guess i'm lucky? When I got the phone, i looked at the gaps and actually said to myself "this is what people were complaining about"?

what is this gap you guys are talking about? can anyone please take a pic? thanks

lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
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i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.

nyydynasty said:
i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.
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Now that you mention it, I kind of see it but nothing that warrants a replacement. thanks

Sorry to hear about your bad experience.
I just had a great experience at the AT&T store.
The sales consultant who helped me was courteous and knowledgeable.
Just happy that I was able to pick one Note 4 unit up today after being disappointed yesterday at the BestBuy as my preorder unit wasn't available. I also got $100 credit for turning an old iPhone 4 in for a trade up deal.
What a great phone!

This entire thread is stupid because there is no such thing as a "gapgate" issue. (1) YES, there is a slight, minuscule gap found on ALL Samsung Note devices. (2) This is BY DESIGN and intended. (3) ALL Note's have featured this purposefully-made gap, since the Note 2, and it is detailed in the OWNER'S MANUAL of the Note 2, Note 3, and now Note 4. (4) No one paid the gap any attention since it's barely noticeable, until the CrApple bendgate scandal came into play. Magically, CrApple aficionados tried to find something to fault Samsung/the Note on, and somewhere they found that tiny gap. (5) The gap is NEEDED so that when the phone heats up and the glass naturally expands, it can do so without any harm. Without the gap, the glass will expand and CRACK. Also, the gap is needed to prevent damage when the phone is dropped. If the glass was welded to the side of the phone (almost impossible) the glass will almost certainly shatter when you drop it. Samsung has stated in the manual, that the gap can be more noticeable on certain side of the phone (varies by device), and on some phones it's not even noticeable. Enjoy your phones and stop obsessing over something so asinine and trivial.

lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
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there are no gaps on mine either. not sure what these guys are seeing.

This for the most part is hogwash! If everyone stops to read the manual it actually points out that this is by design. Case closed!
Sent from my SAMSUNG-SM-N910A using Tapatalk

Streaks on display noticeable in sun.

Has anybody else run into this?
I noticed it the other day when I was out in the sun. It is more prominent when viewing a white background. It looks similar to a phone screen that has suffered water damage, but my phone has never been exposed to water.
There are streaks of grey and white swirls in long squarish patterns. I looked it up and this has also been an issue for some note 5 users. It looks perfectly fine under normal conditions, but at certain angles with the brightness up or under the sun specifically, it is very noticeable.
My guess is uneven coating of glue on panel to glass maybe? I'm returning mine. They (tmo) at first tried to argue that I was past my 20 day deadline. I argued that this isn't a matter of preference but rather defect in workmanship or materials. Then they said to call insurance. Escalated it repeatedly until they agreed to send me a new one under warranty and I also refused to pay the 5 dollar fee, so they waved it. So if anybody else experiences this, just be firm and persistent. Still love t mobile. But business is still business.

Soured Lie said:
Has anybody else run into this?
I noticed it the other day when I was out in the sun. It is more prominent when viewing a white background. It looks similar to a phone screen that has suffered water damage, but my phone has never been exposed to water.
There are streaks of grey and white swirls in long squarish patterns. I looked it up and this has also been an issue for some note 5 users. It looks perfectly fine under normal conditions, but at certain angles with the brightness up or under the sun specifically, it is very noticeable.
My guess is uneven coating of glue on panel to glass maybe? I'm returning mine. They (tmo) at first tried to argue that I was past my 20 day deadline. I argued that this isn't a matter of preference but rather defect in workmanship or materials. Then they said to call insurance. Escalated it repeatedly until they agreed to send me a new one under warranty and I also refused to pay the 5 dollar fee, so they waved it. So if anybody else experiences this, just be firm and persistent. Still love t mobile. But business is still business.
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Click to collapse
Everyone has that issue... it's annoying to say the least and I make sure to tell everyone who has something positive to say about this phone that it has this issue because Samsung seems to think it's okay to release phones like this into the wild.

ssmr2t said:
Everyone has that issue... it's annoying to say the least and I make sure to tell everyone who has something positive to say about this phone that it has this issue because Samsung seems to think it's okay to release phones like this into the wild.
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I got my replacement yesterday. This one has minor* blotches, but nowhere near as bad as the device I swapped for. I can live with this one, though I shouldn't have to.
This phone is fantastic, but I'm not so sure about any future devices. At least not amoled. My note 4 had uneven colors, and was very yellowish. I'm really not impressed with Samsung panels.

Okay now that the snow has cleared up and Denver is getting real sun... this isn't much better. Disappointed in QC. They should offer returns for other devices no questions asked. This is absurd considering the price. I love very thing about this phone, except this particular issue. It could indeed be my last samsung. Between this and the issues with SIM on the S4. Next time I think I'm going to go for a nexus.

Soured Lie said:
Okay now that the snow has cleared up and Denver is getting real sun... this isn't much better. Disappointed in QC. They should offer returns for other devices no questions asked. This is absurd considering the price. I love very thing about this phone, except this particular issue. It could indeed be my last samsung. Between this and the issues with SIM on the S4. Next time I think I'm going to go for a nexus.
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I suggest you have a look at the nexus 6p forums, they are plagued with issues. From wifi, Bluetooth and the thin tin foil build quality aka bending. You ll be running back to Samsung lol

malek777 said:
I suggest you have a look at the nexus 6p forums, they are plagued with issues. From wifi, Bluetooth and the thin tin foil build quality aka bending. You ll be running back to Samsung lol
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Damn. I just want a flagship that is by merit worth the money. I'm looking at the S7 edge. But I'm for sure going to have to take it outside and look at it before I purchase.
These phones are way too expensive to have issues like this be so prevalent. That's just crazy.

Soured Lie said:
Damn. I just want a flagship that is by merit worth the money. I'm looking at the S7 edge. But I'm for sure going to have to take it outside and look at it before I purchase.
These phones are way too expensive to have issues like this be so prevalent. That's just crazy.
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I'm still debating whether to upgrade or not. The s7 edge and the s6 edge plus are way more similar than different. I wish google would make a phone that has the same build quality as the s7 edge or s6 edge plus with vanilla android. Phones are getting way too expensive. The s7 edge in Canada is 1000 dollars lol

malek777 said:
I'm still debating whether to upgrade or not. The s7 edge and the s6 edge plus are way more similar than different. I wish google would make a phone that has the same build quality as the s7 edge or s6 edge plus with vanilla android. Phones are getting way too expensive. The s7 edge in Canada is 1000 dollars lol
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Click to collapse
I went and played with one. I think I'll be upgrading.

Soured Lie said:
Has anybody else run into this?
I noticed it the other day when I was out in the sun. It is more prominent when viewing a white background. It looks similar to a phone screen that has suffered water damage, but my phone has never been exposed to water.
There are streaks of grey and white swirls in long squarish patterns. I looked it up and this has also been an issue for some note 5 users. It looks perfectly fine under normal conditions, but at certain angles with the brightness up or under the sun specifically, it is very noticeable.
My guess is uneven coating of glue on panel to glass maybe? I'm returning mine. They (tmo) at first tried to argue that I was past my 20 day deadline. I argued that this isn't a matter of preference but rather defect in workmanship or materials. Then they said to call insurance. Escalated it repeatedly until they agreed to send me a new one under warranty and I also refused to pay the 5 dollar fee, so they waved it. So if anybody else experiences this, just be firm and persistent. Still love t mobile. But business is still business.
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Click to collapse
I am so glad someone else pointed this out, as I was driving myself crazy trying to think if I had done something to it. It is truly unfortunate that they would consider this satisfactory build quality.
In a weird way, this thread has provided me with a scintilla of closure. I love this phone, but I -- like you -- cannot justify the price with the workmanship.

Higgs_Boson said:
I am so glad someone else pointed this out, as I was driving myself crazy trying to think if I had done something to it. It is truly unfortunate that they would consider this satisfactory build quality.
In a weird way, this thread has provided me with a scintilla of closure. I love this phone, but I -- like you -- cannot justify the price with the workmanship.
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Click to collapse
I thought maybe I did something to damage it as well until I got a second and third one. So no, you aren't crazy, nor did you do anything to it. Just an amazingly absurd QC issue on Samsung's part. I blown away by the lack of quality control and that they would even release these. Its sad because it is a beautiful phone.

I noticed the same thing with my device in bright sunlight! It's really only noticeable outside, which is very weird. Anyway, it didnt bother enough to make a fuss about it, but I'm getting the S7 edge today, so... water under the bridge at this point

Some Note 10+ Appears to Have a Top Screen Align Issue

** CORRECTED TITLE **
Hey guys
I just got my Note 10+ I think judging by the pictures some Note10+ models have a top alignment defect. It's very hard to see sometimes but can be seen. If you look at the top side where the glass meets the top bezel you will see a gap which looks normal but had a white or grayish line that goes between the glass and frame. I'm not sure it's it's normal or not but it's more visible in daylight or shining a light on it. Check this out
https://imgur.com/a/1Q1wn53
I went out to see if other Note 10+ had these issue and they did some are less noticeable but is still present. I also checked the S10 and Note 9 and does not seem to have this issue
Thought I might share a photo to show you my point. Look at the photo you will see that the white line is visible between the gap on the top. This white line starts from both sides of the ear speaker cutout and runs till just about the corner almost and stops.
I am trying to see if this is a known issue. If others have the same issue. Please comment.

My Note 10+ does not have such a big gap.
I can barley put a piece of paper between the display and the metal frame
Also what you are see is probably the water proofing rubber ring.

Where did you get the Note 10 plus?
Looks fake note 10 Plus tho......

yoyo711 said:
Where did you get the Note 10 plus?
Looks fake note 10 Plus tho......
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Click to collapse
Yes indeed, my note10+ does not have any gap anywhere, and to that matter, I only buy my devices in carrier centers, and I inspect them very carefully at the time of buying

winol said:
Yes indeed, my note10+ does not have any gap anywhere, and to that matter, I only buy my devices in carrier centers, and I inspect them very carefully at the time of buying
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Click to collapse
Nope not a fake Note 10+ at all. That photo I posted was taken at a Best buy demo that they had standing up. So took the photo of that. And I really zoomed in. That's not mine, but I have the similar problem. And I buy all my phone's from carries and them too they have this issue. You just can't see it cause it's in the small gap on top. I will try to get some more photos of different models including mine. I just posted that one cause it was the best shot as a reference.
Here are two more shots of the same phone posted above at Best buy
https://imgur.com/a/d9Ftr8h
You can still see the gap. Left and right side of the ear speaker cutout. When not really zoomed that much.

Demo unit. Disregard.
Could be bent, could be something else.
Retail does not have a gap between the frame and glass.

ninjeratu said:
Demo unit. Disregard.
Could be bent, could be something else.
Retail does not have a gap between the frame and glass.
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Click to collapse
no gap either here, perfect alignment.
You might want to update your topic, because the title sounds like there is a problem with the device, which is not...

mafy31 said:
no gap either here, perfect alignment.
You might want to update your topic, because the title sounds like there is a problem with the device, which is not...
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Click to collapse
Well mine does and I will post a picture with that too. And mine is a carrier version. Soon will be posted. There should be no gap at all maybe the one you guys received doest have that issue but mine does. So maybe I'll see if they can exchange mine.

As mafy31 says, the title of your post is highly missleading, sound as if ALL note 10+ have a flaw that only YOU could find, which clearly is not the case, yes, your device may be a flawed one, if so, go to exchange it, or whatever solution your vendor is willing to provide

Well it might be the screen protector that Samsung installed.
Sent from my Samsung SM-N975U using XDA Labs

FtaWolf said:
Well it might be the screen protector that Samsung installed.
Sent from my Samsung SM-N975U using XDA Labs
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Click to collapse
Nope it's not cause I have the whitedome screen installed. I took of the original one off. I have always had Samsung product and never had issue. Just this and the other model S6 that had an issue of being scratched out of the box. I was the first one to notice this staright out of the box and posted which later escalated being here. And people were noticing. Obviously this is nowhere near the same but was a manufacturing defect. Which I put into motion where I live and eventually they brought that to the attention of the Samsung rep and later had it swapped when they say indeed was a defect and swapped out mine after 5 phones or so later. They needed to bring 5 phones only 1 was perfect after the second batch arrived at the carrier store. It was then all over xda this issue.
Trust me guys I have been using Samsung mobile since the first release. I just want people to tell me if they have this issue too and have the bad units not all to be replaced. Like I said it's hard to see it, but it's present on the carrier demo phones and mine. But later on when I post mine you will see it's there. And I am someone very picky about phones to be perfect. I always buy from carriers. My mistake was I should have maybe bought from the store and examine there. Then to have it shipped. But they didn't have in store so had no choice. Sorry for the long post.

Well, then, you admit that your unit is flawed, but the title of the post sugests that ALL devices are that way, which is not the case

winol said:
Well, then, you admit that your unit is flawed, but the title of the post sugests that ALL devices are that way, which is not the case
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Click to collapse
They all have it, it's hard to see it. Some are worst than others. It's still a flaw, since on 5 units I looked at has the same issue. This line can be seen on all units. I checked more today and they all have it. The only difference is some show more gap space then others. People think that the gap space shown are big, when it's not. That has been zoomed in. So yes most have it. I checked today as well 10 of them have it just lesser gap. I don't come on these forums to create things that does not exist. Provide me a close up shot of the top bezel like I mentioned above. You will see it's there. The gap is small when using the phone in a regular position. When looking closer you can see it. So therefore
A) The first batch got this issue which is maybe what is supplied here or what I got that had this issue (first run)
B) The second batch corrected the issue.
That is my conclusions.

Click baited lol

No gap on my Verizon model 10+

rcklss1 said:
No gap on my Verizon model 10+
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Click to collapse
Can you verify when the production date is on your model. Thank you for the update!

I hate that I'm inspecting my 10+, that I got from Samsung, for any little thing. No gaps or irregularities that I can see. I agree that you should not make it sound as though all devices have a problem when they do not!
Sent from my SM-N975U using Tapatalk

yarnsrj said:
I hate that I'm inspecting my 10+, that I got from Samsung, for any little thing. No gaps or irregularities that I can see. I agree that you should not make it sound as though all devices have a problem when they do not!
Sent from my SM-N975U using Tapatalk
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Click to collapse
Sorry if my title seems misleading, I was just putting the awareness out that the Note 10+ has some screen alignment issues on the top side. I know maybe lots with disagree or maybe might not see it, but I have gotten in touch with the manager at the carrier, and they looking into the issue, them too they see it as an issue. They said, its not a big issue or a big major flaw, but according what the manager said, it does looks like there is a gap and is visible when looking closely. Yes its not a big deal, but if I am putting down more than 1000+ down, I expect the phone to be flawless. If this was a phone that was $200 -$400 I wouldn't careless.
I'm just put the statement out there so that if you guys do have an issue, I can bring that to the attention to Samsung. I do not know if you guys can remember, the S6 did not have a major design flaw too, but what it did have was a manufacturing defect from the company that the phones, straight out of the carries box, was coming all scratched up. After investigation the issue, I once again, got in touch with the manager, which the manager got in touch with the Samsung rep, and sent all the received units that the carrier got, sent back, and the next bunch came out of the factory perfect.
Like I said, I am a big fan of Samsung, I practically have all the models, minus the Note 7. So just putting the word out, like I said before, sorry if the title seems misleading. It has been corrected.

Thread title made me curious. Investigated my N975-F. Damn you,OP.
I know what you mean cause I am seeing it on my device.
Maybe it allows for the glass to expand in hotter/warmer environments and contracting in colder/less warmer.
I don't necessarily think it's a flaw.
Anyway here are 2 pics of my phone.
https://imgur.com/gallery/KFOTfe4
Sent from my SM-N975F using XDA Labs

william84 said:
Thread title made me curious. Investigated my N975-F. Damn you,OP.
I know what you mean cause I am seeing it on my device.
Maybe it allows for the glass to expand in hotter/warmer environments and contracting in colder/less warmer.
I don't necessarily think it's a flaw.
Anyway here are 2 pics of my phone.
https://imgur.com/gallery/KFOTfe4
Sent from my SM-N975F using XDA Labs
Click to expand...
Click to collapse
I'm glad you found what I am talking about ?. At least we have found someone in here that finally understands my point. People in here jump to conclusions without having to do the homework. You can see clearly on yours, you have the same issue as mine.
People told me the Note 10+ shot I posted earlier a fake lol. Yep that's right the best buy put a fake replica Note 10+ functional device.
It's not very visible but to me it is cause I see the little imperfections. Maybe it's a water seal maybe it's the adhesive glue but whatever it maybe it's right between the gap of the glass and frame. Beside the speaker and right before the curve of the glass it stops. Once you see it. It annoys you lol.
I can bet you probably its on all Note 10+ devices. So far I seen it on more than a dozen devices. I dunno how wide spread it is.

Screen Crease

Prior to the release of the Galaxy Fold I held a high interest in the device, it looked to be the next evolution in smartphones and in some ways it is on the cutting edge. On an International flight the guy sitting next to me allowed to examine his Fold Device. My first impression was this is pretty slick until I unfolded it. I had suspicions the display wasn't going to be the seamless beauty seen in the promotional videos Samsung distributed prior to it's release. I didn't ask the user how long he had the device but it had only been released a few months earlier. Maybe it's just me but the crease running down the middle of the display is very pronounced and tough to ignore. Here's Samsung's official statement regarding the crease.
"You may notice the crease at the center of the main screen due to characteristic of new Polymer material but it is a normal characteristic of device designed for the Infinity Flex Display. It will not affect the display’s quality"
"You may notice the crease" You'd be blind if you didn't notice it and I'm curious about their definition of the quality of the display.
I held off on acquiring a Fold and happy I did based feedback I've read. Also I was surprised to read Samsung is releasing the Fold Special Edition which is identical to the current Fold for $1,090 USD. That's close to half the price of it at release! A big price reduction is concerning but understandable since the device had a number of quality issues, hopefully Samsung has addressed most of these.
My biggest deal killer is the crease so my question is how bad is it for people using it as their daily driver? Any word the soon to arrive Fold 2 has improved on this obvious blemish? I know if I dropped two stacks on a smartphone I might be hesitant to throw shade on it but seriously, how bad is the crease?

no disrespect, but ill be blunt here.
you dont have a clue about what you're talking about, you're just scared to throw down "2 stacks". looking for small excuses to keep yourself from pulling the trigger.
you're letting all the stupid reviews from the big "reviewers" (most of them who are useless), influence your views.
it seems like you did less with it in your hands than at a samsung experience store which is a shame.
if you had actually turned on the screen, turned up/down the brightness to suit the atmosphere, it would be evident that the crease you call an "obvious blemish" is pretty much no where to be seen.
once you tilt the phone, then yes, you can see it, but who uses their phone tilted?
you sound so sure in your post, yet your lack of knowledge is all telling.
fyi, that special edition you talk about? its rumored to have the same design as the first fold, with this years processor. it has nothing to do with the z fold 2.
the z fold 2 should be at the same price as the fold, possibly a tad bit higher.
good luck with waiting for the fold to be perfect, quite a few years away, probably never id assume.

_sC said:
no disrespect, but ill be blunt here.
you dont have a clue about what you're talking about, you're just scared to throw down "2 stacks". looking for small excuses to keep yourself from pulling the trigger.
you're letting all the stupid reviews from the big "reviewers" (most of them who are useless), influence your views.
it seems like you did less with it in your hands than at a samsung experience store which is a shame.
if you had actually turned on the screen, turned up/down the brightness to suit the atmosphere, it would be evident that the crease you call an "obvious blemish" is pretty much no where to be seen.
once you tilt the phone, then yes, you can see it, but who uses their phone tilted?
you sound so sure in your post, yet your lack of knowledge is all telling.
fyi, that special edition you talk about? its rumored to have the same design as the first fold, with this years processor. it has nothing to do with the z fold 2.
the z fold 2 should be at the same price as the fold, possibly a tad bit higher.
good luck with waiting for the fold to be perfect, quite a few years away, probably never id assume.
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"You're just scared to throw down 2 stacks"
Wow, a certified mind reader! Money is only a problem when you don't have any...
"If you had actually turned on the screen"
YOU have no clue what you're talking about, the device was powered up. I spent at least 20 minutes using controls and features.
"Once you tilt the phone, then yes, you can see it, but who uses their phone tilted"
The crease was visible regardless of the viewing angle.
"You're letting all the stupid reviews from the big "reviewers" (most of them who are useless), influence your views"
So the "reviewer's" are useless and I should disregard them and put my faith in YOU?
Next time you respond to a post do everyone a favor, stick to what you KNOW, not what you ASSUME! You contributed very little to my inquiry about the crease, instead tossing around childish insults. Very inappropriate in this forum, get a grip or zip it!

Easy now guys. While it's ok to disagree, lets do it in a civil and respectful manner. Thank you.
--Badger50

I you have the money and you are fine with the small front display, it will easily be your daily phone.
For me, it's also a perfect desktop replacement, too.
Samsung shipped my Fold 5G with free buds and an assurance for a display replacement with worldwide premium concierge service.

varcor said:
the device was powered up. I spent at least 20 minutes using controls and features
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hmmm.. so you spend 20 mins with the fold, and in your eyes, now you've experienced the fold. YET, you still come to a forum and say "how bad is the crease?"
makes no sense to me.
varcor said:
Next time you respond to a post do everyone a favor, stick to what you KNOW, not what you ASSUME!
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LOL. its funny how you completely fail to realize i actually own a fold. since day 1 actually. "stick to what i know." LOL
varcor said:
You contributed very little to my inquiry about the crease, instead tossing around childish insults. Very inappropriate in this forum, get a grip or zip it!
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what were my first 7 words?
what childish insults? did i swear at you? did i call you names?
samsung unpacked is coming at the beginning of august. the z fold 2 should be announced there.
you'll have yet another year to think about if you want to drop two stacks or not.
good luck

ProEDL said:
I you have the money and you are fine with the small front display, it will easily be your daily phone.
For me, it's also a perfect desktop replacement, too.
Samsung shipped my Fold 5G with free buds and an assurance for a display replacement with worldwide premium concierge service.
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Click to collapse
Thanks for the helpful input. With respect to the Display Replacement, any information as to whether or not Samsung would offer warranty replacement for a visible crease? It would seem they won't, implying it's a known defect they can't yet address. That's my biggest issue. Font Size can be increased, in doing so does it alter the symmetry of the entire display composition? Also, which model are you using? I'm leaning towards a Fold 2 variant of the SMF9070.

From my point of view of owning the phone, the crease does not bother me in the slightest, I literally don't even notice it any more. Everyone has mentioned the crease in all reviews and most also say within a day of using it you don't even notice that it is there
I've also added a screen protector to the front screen and the folding screen which keeps it clean and fresh (can be peeled off it needed), I also have the free screen replacement within the first 12 months.
In terms of the quality of the display I can't fault it, colour accuracy is very good as well as low light, it's very easy to view in sunlight as well. The hinge is very solid and I don't feel like I have to baby the device when using it.
You seem more hung up on the crease so just to say again, I literally forget it is there when I am using the device, it doesn't impact the phone at all. A visible crease is not a defect, it's there by design for the folding screen, don't forget this is new technology, it's likely the next few versions will have this crease, maybe it will get slightly better as they go forward.
In terms of font size, I have changed the dpi to 712 in developer setting and that works well for me, that's my sweet spot for using the phone.
With the larger front screen on the Fold 2, I would highly recommend picking that up when it's released. However if you are hung up on a crease on the screen, you might be best just getting say the new Note 20 and sticking with a normal form factor. For new technology, there has to be a small compromise for early generation products.

yetiweston said:
From my point of view of owning the phone, the crease does not bother me in the slightest, I literally don't even notice it any more. Everyone has mentioned the crease in all reviews and most also say within a day of using it you don't even notice that it is there
I've also added a screen protector to the front screen and the folding screen which keeps it clean and fresh (can be peeled off it needed), I also have the free screen replacement within the first 12 months.
In terms of the quality of the display I can't fault it, colour accuracy is very good as well as low light, it's very easy to view in sunlight as well. The hinge is very solid and I don't feel like I have to baby the device when using it.
You seem more hung up on the crease so just to say again, I literally forget it is there when I am using the device, it doesn't impact the phone at all. A visible crease is not a defect, it's there by design for the folding screen, don't forget this is new technology, it's likely the next few versions will have this crease, maybe it will get slightly better as they go forward.
In terms of font size, I have changed the dpi to 712 in developer setting and that works well for me, that's my sweet spot for using the phone.
With the larger front screen on the Fold 2, I would highly recommend picking that up when it's released. However if you are hung up on a crease on the screen, you might be best just getting say the new Note 20 and sticking with a normal form factor. For new technology, there has to be a small compromise for early generation products.
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This is great input, thanks for sharing your experience. As mentioned I did have an opportunity to demo the Fold but it's the only one I've used to date. On this particular device the crease wasn't subtle, it would be difficult for most to ignore. Not sure what the owner's usage patterns are or other measures he may have employed. It's possible he used a screen protector which enhanced the crease, I didn't ask. When the Fold 2 is released I'll spend some time with it. I don't expect a virtually creaseless display but I would be very disappointed if it was similar to the one I've used.

I'm thinking it should look more like the flip which is less pronounced in video; I've not had a personal fondling of either so my view's here are strictly vicarious. I'm pretty sure I'm in though, I talked myself into it for round one but eventually bailed out with the delays. This time I'm hopeful the launch wont give me enough time to get antsy and I'm make it to pay dirt. Just got to find out about root...

I have had the fold for months, there is a crease, doesn't bother me at all, your mileage may vary!

I have the Fold and I never see the crease when used in front of me, you only see it when you're about to close it looking at it on an angle. It's not a problem at all, and trust me I'm very fussy with smartphones. It's not a deal breaker.

yetiweston said:
From my point of view of owning the phone, the crease does not bother me in the slightest, I literally don't even notice it any more. Everyone has mentioned the crease in all reviews and most also say within a day of using it you don't even notice that it is there
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thank you. exactly what i said.
basic086 said:
I have the Fold and I never see the crease when used in front of me, you only see it when you're about to close it looking at it on an angle. It's not a problem at all, and trust me I'm very fussy with smartphones. It's not a deal breaker.
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gotta love affirmation