So I've done all the research I can and can not figure out what I should do about my phone.
The complete story:
My power button was not responsive starting last night, after pulling the battery the phone began to work fine. The issue happened again today so I did a Backup of the phone using Clockworkmod, then flashed on old rom to see if the power button issue was "software related". The power button was still unresponsive and i went into recovery mode, but of course could not do anything because the power button didn't work to confirm any highlighted items. So once again i took out the battery and the phone will not turn on.
What I have done so far:
1)Plugged the phone in w/the battery in, and i receive a battery charging icon for about 8 seconds then it goes away and black screen.
2)Plug the phone into the computer without the battery and the computer recognizes the phone but under devices i get a blinking icon saying "OMAP 44440"
If I can get the phone on, I can gnex toolkit to return my device to fatory but I have no idea what to do next? Please help.
This sounds like a hardware problem. Your physical buttons should be functioning normally when your phone is powered off (e.g your power button). Sounds like you need a warranty exchange.
fire & ice said:
This sounds like a hardware problem. Your physical buttons should be functioning normally when your phone is powered off (e.g your power button). Sounds like you need a warranty exchange.
Click to expand...
Click to collapse
Thanks for advice, but I've got a couple problems with that.
My phone is rooted and has not been restored to factory because I can't turn it on.
Second, if I could turn it on isn't my warranty voided? And if it isn't voided, given that I could restore the phone to factory; I bought the phone through amazon,so would i contact amazon, verizon or Samsung?
Any thoughts on using a usbjig to start up my phone?
I don't know how but my phone turned on, Thanks for the help.
Hello Everyone,
I have a rogers Galaxy S3 I747M that I have been running with Cyanogenmod for 6 months. A few weeks ago I used the CM desktop loader to load CM10.2 on my phone and it was working fine. Yesterday my phone told me there was a CM update so I downloaded it and it seemed to be working but glitchy.
This morning my phone reset itself and now when I turn it on it just goes to the samsung screen and shuts off. I can't get into recovery or download mode.
Do I need a Jtag? Should I pay $100 to a local shop to do it.
Do I need to buy a USB jig? How do I use it if I buy one from ebay?
Thank you
Does the phone power up at all? Do you have access to a USB jig to try?
audit13 said:
Does the phone power up at all? Do you have access to a USB jig to try?
Click to expand...
Click to collapse
The phone powers up for only a second. I can't get into recovery. I can get to download screen but it shuts off in 2 seconds.
USB jig cannot keep in download mode either, phone shuts off.
I don't think it is a power button short because its not looping and my power button or USB ports have given me no issues. CM hasn;t give me issues either until today, after some random update yesterday. It kept telling me to download/update the software and I did. and it worked all night and then just restarted this morning and is not dead
Same issue
I'm facing the same issue too.
I have an AT&T Samsung Galaxy S3. I was running CM11 nightlies. It was working perfectly fine for all these days. Couple of days back it suddenly died. The phone hasn’t been switching on back since then. I tried putting it on full charge. Whenever I pull out the battery and reinsert, it vibrates, the LED comes on and the Samsung screen comes on for a second and then the phone turns off again. I cannot access the recovery or download modes through the key combinations. I also tried going into download mode using a Jig. I have to remove the battery and reinsert it. The Jig did work and the phone did go into download mode but, only for a second and then turns off. I’m not sure what exactly the issue is.
Can anyone help us with this issue?
fatestkid said:
Hello Everyone,
I have a rogers Galaxy S3 I747M that I have been running with Cyanogenmod for 6 months. A few weeks ago I used the CM desktop loader to load CM10.2 on my phone and it was working fine. Yesterday my phone told me there was a CM update so I downloaded it and it seemed to be working but glitchy.
This morning my phone reset itself and now when I turn it on it just goes to the samsung screen and shuts off. I can't get into recovery or download mode.
Do I need a Jtag? Should I pay $100 to a local shop to do it.
Do I need to buy a USB jig? How do I use it if I buy one from ebay?
Thank you
Click to expand...
Click to collapse
I HAD THE SAME ISSUE!!!!!!
Phone is running fine, 30 minutes later it's dead. I pull the battery, put it back in, it vibrates, turns on, and turns off quickly.
Do this:
Pull out battery for 1 minute.
Put the battery in and DON'T touch it at all.
Does it vibrate? Then turn on by itself?
It should show Samsung Logo quickly, then the start of the CM boot menu.
If so, you've got a bad power button. I had the same issue. Only thing to do is replace the power button.
I got mine fixed here: http://brickedmyphone.com/
The guys name is Joe, and he probably will confirm the same thing I said. He will also trouble shoot it with you when you said him an email.
TL;DR: I doubt you're bricked, most probably bad power button.
ChinDaChin said:
I HAD THE SAME ISSUE!!!!!!
Phone is running fine, 30 minutes later it's dead. I pull the battery, put it back in, it vibrates, turns on, and turns off quickly.
Do this:
Pull out battery for 1 minute.
Put the battery in and DON'T touch it at all.
Does it vibrate? Then turn on by itself?
It should show Samsung Logo quickly, then the start of the CM boot menu.
If so, you've got a bad power button. I had the same issue. Only thing to do is replace the power button.
I got mine fixed here: http://brickedmyphone.com/
The guys name is Joe, and he probably will confirm the same thing I said. He will also trouble shoot it with you when you said him an email.
TL;DR: I doubt you're bricked, most probably bad power button.
Click to expand...
Click to collapse
That is correct...( This is Joe ) sounds like a bad power switch
Ok, just want to know if anyone has any experience with any of these tabs exhibiting this behavior. I bought my wife a Samsung Galaxy Tab 3 8.0 (SM-T310) WiFi only. Soon as I got it I updated it to the latest factory version (4.4.2 I believe). Then when rebooting I noticed it would just keep going through the initial boot logo, black, and then the boot logo again. So I presed the power button 10 seconds then it booted fine. When using the unit sometimes it would randomly reboot. SEEMS like when turning the unit back on from sleep mode often. I did a factory reset on it via the settings the first time, but same problem. I did a second factory reset this time via the recovery menu, first wiping the cache partition then factory reset. I THOUGHT I figured it out that it was just the power button getting stuck because I was able to reproduce that behavior if I held in the power button when I though I just pressed it briefly normally. So I thought OK, this is ok I don't have to send it in for repair because it's just that the power button gets stuck sometimes. But then another issue appears. The display will get all lines in it without being able to read ANYTHING at all. Like there's a problem with the LVDS connection to it. I bought this from Newegg refurbished, but kept it away for over 30 days and gave it to my wife on her birthday. Now I'm going to try to send it in for repair/exchange via the 90 day refurbished product company support to some other company (http://www.consumerservicerefurbish.com/) but I was just wondering if anyone could chime in. I search here and google but couldn't find any mention of a corrupt display issue like the one that popped up last night. Really weird.
Mine from NewEgg works great. Definitely send it back. It has a hardware issue.
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
Long-press power button for 5 seconds and wait for 2x vibrations?
I imagine you did that, but I figured I'd ask how you're trying to turn it on.
Does it give any response at all? Holding the power button?
Recommend to test with a different USB cable or adapter.
Sincerely,
ASUS_USA
[email protected]
Same here, the thing was i charged it with an aukey backup batery.
nothing is working so i think it's dead
This happen to a lot zenfone 2 users
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
Same problem here
qwertqwertyqwert said:
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
Click to expand...
Click to collapse
hi, i have the same problem here, it really wont turn on. how's your phone? were you able to do something about it? im really worried. Thanks a lot.
If you are unable to power up after long charge, ensured cable is firmly connected, tested with different USB cable/or adapter, then it may require sending in for warranty service. If you would like warranty assistance and are located in the USA or Canada, please feel free to contact me direct at [email protected]. For all other regions please see the following for warranty service - http://www.asus.com/support/
Sincerely,
ASUS_USA
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
I have the same issue... But my phone got wet before I had the issue. Has that happened to anyone else with the issue?
Here a Solution I discover
NitoJuanito said:
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/solution-randomly-shuting-long-periods-t3181779
Got it working again!!
mencho said:
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
Click to expand...
Click to collapse
Hi guys, i had the same issue with my ASUS zenfone twice! The first time the repair center took a look at it, they saw a loose connection inside the unit, they just faastened it then it turned on. After 2 weeks, the same thing happened again, then i returned to the repair center. This time, they said that they found out that the battery software was corrupted (factory fault), they changed the battery software and they got the phone running again. It's been a week since I had my phone working and hopefully this issue will not happen again.
Guys!!! Try this, hold down power button until it reboot two or three times, to be exact until the reboot screen goes blue then let go the power button. yea, weirdly i did it that way and i got my phone working again
How much did it cost?
I had purchased 2 ZenFone 2, 1 for me and my wife on 5/11/2015.
Well my wife's Zen2 wouldn't turn on and it had a full charge 3 days ago.
I've tired a hard reset connected to a different usb cable and also charger, messed with it for 2 days and NADA it was DEAD......
She doesn't use the phone much maybe 1 gb of data for the month and under 100 mins and she hates to text..
But I did get the extended warranty from Newegg for $25 per phone and they will email you a gift card for the same price of what I paid for the phone.
As soon as the Tracking info hit UPS the gift card came in my email within 36 hours and I ordered her The ZenFone 2 Laser which should be here Tomorrow hopefully she will be happy with it.
Same problem here. I plugged my zenphone 2 on my pc to transfer files. It vibrate and turns off. Tried to replugged it to my pc but does not work. I also use different usb cable and adapter but still it wont open nor charge. Is there anyway my phone be restored? I've tried the hard reset but to no avail. Please help.
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
Nkulkarni said:
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
Click to expand...
Click to collapse
Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
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IF I AM HELPED YOU, PRESS Thanks Button
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My asus zenfone 2 went completely dead a few days ago for some reason. The only sing i see is that after i plug it in, after about 10-20 seconds it will just vibrate once. But nothing else is happening. Doesnt respond to any power or volume button pressed.
k576 said:
Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
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IF I AM HELPED YOU, PRESS Thanks Button
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Click to expand...
Click to collapse
cant even boot..no screen..only vibrate
how to boot recovery?
mengxaxau said:
cant even boot..no screen..only vibrate
how to boot recovery?
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Hello, and thank you in advance. I have a Pixel 6 Pro from Telus Canada, (not sure if that matters)
Recently the phone would randomly freeze and then shut off. It would only boot back up after I held the power button down, and sometimes even then it would basically decide if it was going to turn back on at that time, or later.
I had it up and running for a solid night, then it shut off now and will not power back on. I tried to hold the power button for over a minute, Had it plugged in to the charger, which I charge my other phone off of with no problems. Still nothing. I tried plugging it into my computer and do not even get anything recognized on windows.
Is there anyway to use ADB to force boot the device or put it into safe mode? I tried the "hold down power, then push the volume down". Nothing.
Just wondering if there is anyway to get this thing diagnosed, or am I out of luck? I am pretty tech savy, I used to mod phones, repair etc. so if i have to do something like take it apart, its out of warranty so that isnt an issue.
I am using my old pixel 4 and I would really like to get my 6 pro running again if possible.
Thanks!