Camera weirdness - Nexus 5X Q&A, Help & Troubleshooting

My 5x will take pictures on it's own in the middle of the night. They are dark, blank as the room is dark. sometimes 10-15 pics and videos of a very short length- 5-15 seconds. I am not rooted, store pictures in stock Google Photos, back up to Picasa and also have Moments installed. Any ideas? Thanks.

Move out of your house immediately!
Sent from my Nexus 5X using XDA-Developers mobile app

Sacrifice your sleep for a night and stay up watching your phone, and doing something fun ofc, and you will see if its a demon, system bug, or your little bro/kid.

This happened to me too
Devtodi said:
My 5x will take pictures on it's own in the middle of the night. They are dark, blank as the room is dark. sometimes 10-15 pics and videos of a very short length- 5-15 seconds. I am not rooted, store pictures in stock Google Photos, back up to Picasa and also have Moments installed. Any ideas? Thanks.
Click to expand...
Click to collapse
Hello, the exact same thing happened to me to at night when my phone's flash was used while taking pictures. It happened a lot of times. Then i figured that if i take snaps from my phone while my phone's battery is <20% it results in darker images but no that wasn't the case. I don't know why it happened. Sometimes i can't see a thing on my phone after taking a picture and sometimes the image is darker and sometimes it's normal.
And one more thing....what if i told you i take picture from my Nexus 5X and the picture gets instantly deleted without doing anything
I even made a video of it
#nexusDevice

LinuxHolic said:
Hello, the exact same thing happened to me to at night when my phone's flash was used while taking pictures. It happened a lot of times. Then i figured that if i take snaps from my phone while my phone's battery is <20% it results in darker images but no that wasn't the case. I don't know why it happened. Sometimes i can't see a thing on my phone after taking a picture and sometimes the image is darker and sometimes it's normal.
And one more thing....what if i told you i take picture from my Nexus 5X and the picture gets instantly deleted without doing anything
I even made a video of it
#nexusDevice
Click to expand...
Click to collapse
Google Fi support has seen it before, say they can fix it.
Sent from my Nexus 5X

Devtodi said:
Google Fi support has seen it before, say they can fix it.
Sent from my Nexus 5X
Click to expand...
Click to collapse
Which one are you talking about?

Hi! I have the exact same problem with any custom rom (nitrogen os and purenexus). Could you find a solution?

Related

Extreme lag with camera apps

I've seen threads about performance issues when charging etc and I have them myself!
One thing that completely destroys me is the performance when trying to take a quick picture or use an app that uses the camera.
E.g. barcode scanners move the complete opposite direction
Snapchat is also practically unusable. When I open it, it completely s**ts itself every time and is unusual!
I guess my question is..... Do you think custom ROMs and recoveries will solve the issues?
Thanks
Sent from my Nexus 5X using Tapatalk
I definitely think we should see some optimizations in the next weeks. Snapchat would crap out on me and eventually cause the camera module to crash. It got to the point that the camera would turn black within Snapchat and even within the camera app itself. Only fix was to reboot the phone to get the camera working again. Yesterday I received a snapchat update, not sure if it was meant to address performance issues, but it now works more smoothly and doesn't crash as often. There is definitely room for improvement!
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
MaFt said:
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
Click to expand...
Click to collapse
I just tried the same test. The camera app opened and was ready to shoot (blue circle showing) in about 2 seconds. Double pressing the power button to open the camera app had the blue circle around the shutter button showing right away
Every now and then it does work perfectly. But more times than not there is a massive lag. Usually after the phone has been on for half a day, but like this morning sometimes when it's just turned on.
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
I'm in the same boat.
paul_jones said:
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
Click to expand...
Click to collapse
could u please test camera functionality with this app
https://play.google.com/store/apps/details?id=com.geekstools.cameraW
and if possible gather log info
Thanks

Can't connect to camera

Hey guys!
So just as the subject reads, the phone from time to time can't connect to my camera and I just get a black screen. Switching between the front and back when this happens triggers the error message and tells me to send a diagnostic report to Google. One of the things I tried was to force close the camera process and still nothing. Only fix is to reboot the phone, but eventually in a day or two the camera will crash again.
Just to rule out any kind of corruption, I wiped the phone to factory settings via recovery and the phone still behaves like this. One of the apps I noticed does not play well with the phone is snapchat (current beta). The app is super laggy and wondering if this could cause the camera overall to eventually crash. Any ideas or thoughts are welcome!
Overall I'm kind if disappointed with the performance of the phone over several days. Upon reboot its quick and over a day or two the phone gets pretty sluggish, even locking up at times for a few seconds without being able to do anything. Sometimes exiting an app and going to the main screen takes a solid 5 to 10 seconds.
Yeah the camera app is very, very bugging. Really hoping there'll be an update that fixes the problems with that and 3rd party cameras.
Sent from my Nexus 5X using Tapatalk
I though I was the only one, the camera takes forever to open and bogs the whole system down, I just the l got the security updates and no camera bugs were addressed
Sent from my Nexus 5X using Tapatalk
Actually that's exactly the way my Nexus 4 behaved, which was the main reason I had to replace it now. Hope 5X won't do that, or I'd be pretty pissed off. I thought it was a hardware issue, but now according to what you write I suspect this might relate to some application installed.
I'll add myself to the list. Sometimes It doesn't even make picture, just get stuck and does nothing for a while, then for whatever reason it start shooting a sequence of pointless picture. Many times it take 2 pics in a row, like a not asked, not wanted crappy pointless multishot
Camera was completely fine for me until I got an OTA update 2 days ago and now its completely dog ****. Freezes for a while when I open the app, and crashes if I turn the phone to landscape.
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
twiifm said:
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
Click to expand...
Click to collapse
How exactly did you root? And if you flashed a modified boot.img, which one fid you flash? Also, what does "reset to default" mean? Does this mean that you flashed the factory image for MMB29K?
Sent from my Nexus 5X using Tapatalk

camera crashing and not taking pictures

Completely stock. Out of nowhere today, the camera app has started crashing. Pressing the shutter or vol buttons does nothing, and no pictures are taken. I rebooted the phone and took two pictures and camera force closed immediately. If things were working properly there would still be at least two seconds before pressing shutter and a picture being taken. This phone SUCKS, it's the most disappointing Android experience I've had.
This started happening to my phone as well. I force stopped it, then rebooted and it works for days again. I notice it usually happens if I go from Camera on taking photos to screen off. A closer look shows that if the app is doing something such as changing rotation from landscape to portrait when you screen off, it goes completely bonkers. It's as if the sensors are locked in an orphaned process and can't be accessed. This is proven by launching another app that uses the camera and it'll do the same thing. Black screen loading the app.
this is happening all the time now, especially when i take many pictures in a short duration. the camera will go all black and then a random app will open, seriously. the stock camera app does this.
Do you guys have any Layers themes on?
i do not
galaxyzalaxy said:
Completely stock. Out of nowhere today, the camera app has started crashing. Pressing the shutter or vol buttons does nothing, and no pictures are taken. I rebooted the phone and took two pictures and camera force closed immediately. If things were working properly there would still be at least two seconds before pressing shutter and a picture being taken. This phone SUCKS, it's the most disappointing Android experience I've had.
Click to expand...
Click to collapse
Welcome to the club. This phone is a total lemon. Just waiting for the latest udpate to check if it fixes this issue. Its close to 5+ months now and google hasn't still fixed the issue so far.
I think i am done with the nexus line with this phone........
i have had nexus 4, 5 and now 5x.., and 5X is the most horrible in terms of lag/slowness. My N5, which is still own and use is much faster with the same set of apps.. when using / launching apps side-by-side.
arjunprabhu said:
Welcome to the club. This phone is a total lemon. Just waiting for the latest udpate to check if it fixes this issue. Its close to 5+ months now and google hasn't still fixed the issue so far.
I think i am done with the nexus line with this phone........
i have had nexus 4, 5 and now 5x.., and 5X is the most horrible in terms of lag/slowness. My N5, which is still own and use is much faster with the same set of apps.. when using / launching apps side-by-side.
Click to expand...
Click to collapse
why are so few people acknowledging this? moreover, why are so few people livid about it? i am! i can't open the ****ing share menu from any app without 3 seconds of lag. it's bull****. the android experience i want is simple: 1) nexus line so i don't have to wait for updates and deal with bloat, 2) no lag because it's 2016 and 3) a phone that's not sized like a ****ing tablet. i don't understand why i have to use a surfboard to get the higher end hardware. it's bull****.

Camera App Issues

Hello all, i noticed this about a week ago,
I open camera app, and the viewfinder shows a lot of stuttering, the lower the light (not night sight and not night time photos, day time) the more it struggles to instantly snap the photo.
And throughout all this, lag, stuttering and what appears to be the app having difficulty just keeping up with displaying the viewfinder objects accurately.
Anyone else having this problem?
I noticed it after i dirty flashed Dec update. but then i did a full wipe and clean install of the dec update.
Still on going
thanks!
Edit:
I've cleared data, uninstalled updates, reinstalled updates, disabled all substratum themes, nothing seems to make it better
Mine does the same thing. Stock December, rooted with magisk.
choder said:
Mine does the same thing. Stock December, rooted with magisk.
Click to expand...
Click to collapse
Oh my God well I'm happy I'm not the only one but I'm unhappy about it because the camera is really jittery now
Mine doesn't do it all of the time, it randomly does it. Does yours do it all of the time?
masri1987 said:
Hello all, i noticed this about a week ago,
I open camera app, and the viewfinder shows a lot of stuttering, the lower the light (not night sight and not night time photos, day time) the more it struggles to instantly snap the photo.
And throughout all this, lag, stuttering and what appears to be the app having difficulty just keeping up with displaying the viewfinder objects accurately.
Anyone else having this problem?
I noticed it after i dirty flashed Dec update. but then i did a full wipe and clean install of the dec update.
Still on going
thanks!
Edit:
I've cleared data, uninstalled updates, reinstalled updates, disabled all substratum themes, nothing seems to make it better
Click to expand...
Click to collapse
Just guessing but might be a HW issue. Perhaps there's a problem with the lens movement when trying to focus. You could try a different camera app to see if that makes a difference. Have you contacted Google support?
choder said:
Mine doesn't do it all of the time, it randomly does it. Does yours do it all of the time?
Click to expand...
Click to collapse
75% of the time, and i'm being conservative.
samnada said:
Just guessing but might be a HW issue. Perhaps there's a problem with the lens movement when trying to focus. You could try a different camera app to see if that makes a difference. Have you contacted Google support?
Click to expand...
Click to collapse
Not a HW issue as this happened after Dec update.
No, I don't talk to google unless it's about a replacement, their techs are tier 1 idiots, they ain't gonna tell me more than what I know at this stage, and we don't get to talk to the people that know more than us.
Edit:
Can more people chime in and confirm if this behavior is happening w\them ?
masri1987 said:
Can more people chime in and confirm if this behavior is happening w\them ?
Click to expand...
Click to collapse
Mine did this a couple of times since the update too. It only happens when I first open the camera app but not all the time. It happened yesterday but I can't get it to do it since then.
Misterxtc said:
Mine did this a couple of times since the update too. It only happens when I first open the camera app but not all the time. It happened yesterday but I can't get it to do it since then.
Click to expand...
Click to collapse
Yep, can confirm it happens when I first open the app too, but also happens when I move the phone a lot and the view finder just struggles to maintain a steady image through the movement
masri1987 said:
Yep, can confirm it happens when I first open the app too, but also happens when I move the phone a lot and the view finder just struggles to maintain a steady image through the movement
Click to expand...
Click to collapse
Google probably messed with the ISO to improve the image quality. I don't get it often and my photos come out clear so it's not a huge deal for me. It's still a big improvement from the Note 9 I had anyway.
Misterxtc said:
Google probably messed with the ISO to improve the image quality. I don't get it often and my photos come out clear so it's not a huge deal for me. It's still a big improvement from the Note 9 I had anyway.
Click to expand...
Click to collapse
I know image quality is good but the UI behavior is something of concern. The user shouldn't be exposed to the lag like that. Drives me nuts
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
I have no problems taking photos of things in motion , just a slight hesitation when I first open the app for the first time. As I said before my Note 9 had problems with objects in motion, not so with this camera for me. You can turn off motion photo by tapping the motion icon in the photo app.
View attachment 4666772
Misterxtc said:
I have no problems taking photos of things in motion , just a slight hesitation when I first open the app for the first time. As I said before my Note 9 had problems with objects in motion, not so with this camera for me. You can turn off motion photo by tapping the motion icon in the photo app.
View attachment 4666772
Click to expand...
Click to collapse
Mine is greyed out and does not respond to clicks as I use HDR + enhanced
no problems here on 17.3 root dec with elemental 1.02
danw_oz said:
Mine is greyed out and does not respond to clicks as I use HDR + enhanced
Click to expand...
Click to collapse
Disable HDR enhanced and then you will be able to turn off motion. After that you can turn on HDR again.
danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
literally have experienced this exactly, not every single time, but def post Dec update.
It's strange there is no consistency to this experience
danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
You are right... I miss my Pixel 2 XL already, except for the screen. A much better phone, and the most amazing battery I have experienced... Pixel 3 XL just killed all my hype with the Pixel Line.
Update:
I flashed one of the roms and it had me bootlooping so i did another flashall, this time all i did was root, i didn't flash any kernel.
Stock rom, + Magisk, and issue is no longer present.
This MAKES NO SENSE.

Question Pixel 6 pro screen glitch

Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...
Morgrain said:
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...
Click to expand...
Click to collapse
The hard part is that it happens only once a day or so that I struggle to capture it. So I'd probably have to run on safe mode for a long while, I'll see if I can get Google to replace. Cheers
I've never had that, I'd RMA that if I were you!
wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.
selayan said:
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.
Click to expand...
Click to collapse
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?
iliya8801 said:
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?
Click to expand...
Click to collapse
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.
selayan said:
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.
Click to expand...
Click to collapse
There is no need to record your screen. you can send google the op recording
I hope google will fix this phone.. I guess that is what you get for being a Tensor early adopter.
I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...
cd993 said:
I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...
Click to expand...
Click to collapse
I am using the regular Youtube app since I pay for premium. I don't think its related to any app as the OP said it also happened on other videos.
Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.
kooper100 said:
Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.
Click to expand...
Click to collapse
Interesting.....let's hope a fix is on it's way at some point...
Have you guys noticed a graphical glitch in Google photos? When in landscape and the video is paused and you scroll up from the bottom of the screen for your settings, a glitch appears!
It was first mentioned in Reddit.
I've had the same thing, but it appears at the bottom of the screen (it's happened a few times, maybe 5 or 6) - and for mine it was about an inch high. It was really odd - never seen a glitch like that before. usually you can tell if it's the display or software but this was very similar to op's - and it stayed for like 10 seconds. using Brave Browser, not watching a video (pixel 6 pro on december build)
YES YES YES! Thank you for the post, OP!
This wasn't an issue till about five days ago and it only occurs in the YouTube application! It's difficult to reproduce, but usually having a video running, opening the comments section then successively minimizing and maximizing the video (in Portrait mode) can trigger this error.
I suspect it has something to do with a change in refresh rate, since this particular change causes just that.
It's not annoying to the point I have considered turning the phone back, but it's mildly concerning especially since the first time it occurs, you're unsure whether it's a hardware or software issue.
Same here with YouTube Vanced in the exact same Spot, never seen in another app
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