Hi, I tried to search but couldn't find anything about this problem.
The other day I was trying to record video at a kid's birthday party, and the video was somewhat long, around 6-7 minutes. Without any warning, the video stopped recording and went straight to the home screen. I tried to play the video file, but it shows up as a gray box on the phone and doesn't play on either my phone or my computer. I tried various video players.
This happened to me again, I went up to wine country and was taking a video from my car mount of the scenery as I drove down the windy roads. I stopped one video at around 5-6 minutes, the second one I didn't stop it that soon and the phone went to home screen again. Video was unplayable, same as last time.
I tried to replicate the issue recording videos, tried to push the home screen or any other buttons to replicate the issue - all times the video saved if you stopped the recording one way or another. I even tried to send myself an email to see if notifications could stop the video, didn't do anything. I recorded till around 7 minutes, and the phone went to home screen around 6:52. Same result as before.
All the files that were unplayable weren't unusually large, around 300-355 megs I believe. I'm running the stock 8gb card, and I'm rooted with baked snack 9.6. Free space on card was around 3-4 gigs each time, free space on phone roughly 80 mb. I'm using mpeg-4, all other videos I record are fine.
So is there anyways to fix this problem? It's kind of hard to always stop the phone at the right time to avoid this, and I'm wondering what's causing it in the first place. Could it be that the phone's ram is reaching capacity?
Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.
So I have been trying to shoot some 4K footage when I realised my G4 was unable to do so. Here's why: whenever I tap the record button (16:9, UHD) the UI disappears (like when recording in 1080p or 720p) but the timer and the red dot aren't there. The pause and stop buttons don't work. I have to wait about 10 seconds for G4 to actually start recording. Unfortunatelly after I'm done, the saved video is corrupted and I am unable to open it. Any ideas, G4 owners?
First. Where do u save your file? Sdcard or internal storage. Ive got almost the same problem and it was cuz a sdcard was corrupted. So if this could help you should check it
Speaking of corrupted SD cards... I had one when I was in my previous Xperia L, but here I'm saving photos and videos in the internal storage, so that shouldn't be the case... I have stock android 6.0, no root and a locked bootloader. Shooting in both 720 and 1080p is as flawless as the OIS allows me, but UHD is broken. The device is approx. 1 month old.
Is there anyone who has experienced similar problems and/or may be able to suggest any solutions?
My pixel xl heat up and phone reboot if i make video more than 10 mins with enough memory on phone.
I can see the video on phone but it doesn't play.
Tried to repair it using mp4fix (on phone) and video repairing apps on laptop but i still cannot see the video.
All i get is broken video with recovered audio.
Does anyone know what can be done to recover the video?
kanav1234 said:
My pixel xl heat up and phone reboot if i make video more than 10 mins with enough memory on phone.
I can see the video on phone but it doesn't play.
Tried to repair it using mp4fix (on phone) and video repairing apps on laptop but i still cannot see the video.
All i get is broken video with recovered audio.
Does anyone know what can be done to recover the video?
Click to expand...
Click to collapse
Any suggestions?
After the August Update, recording videos at 4k60 uses the internal storage instead of my SD card. My SD card is a Samsung EVO plus U3, so it can't be speed problems. This was working fine before the update. Any way to resolve this?
makalimutingbata said:
After the August Update, recording videos at 4k60 uses the internal storage instead of my SD card. My SD card is a Samsung EVO plus U3, so it can't be speed problems. This was working fine before the update. Any way to resolve this?
Click to expand...
Click to collapse
Any solution found? Very annoying...this was the only reason that I bought a 256gb sd!!! It was working just fine....I don't understand!!!
+1 same here, worked fine for months, suddenly a deal breaking change like this, sucks big time. Why not implement a choice, I don't get this.
I finally discovered this painful truth last night. WTH samsung.
I found that out also at 1 this morning while recording water pouring through our basement window. I also found out that if you turn your phone sideways to record video in 4K 60 FPS that when you try to watch the video, it will be sideways when you turn the phone sideways to watch it unless me moving the video to my SD card caused it. . That is seriously messed up.