Develop Bugs

Faulty note 7 batch

Hello guys, just found this in another forum, thought you might be interested, so you can stop the underwater photography and the scratching endurance contests
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Source
http://www.htcmania.com/showthread.php?t=1224385
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My Samsung Galaxy Note7 was manufactured in Vietnam on August 26th? I got the Note7 from Three UK, does that mean I am unaffected?

Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.

thering1975 said:
Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.
Click to expand...
Click to collapse
Well, could be any number of reasons, maybe it just got released internally?, no idea. It does makes more sense to me that those devices affected can be identified by some sort of triage, rather than recalling all devices (which semed odd since the start). I followed the QR code and it des link to samsung website. I am not saying that this is 100% true, but it does make sense. Posted this to stop the massive Note 7 abuse before someone may regret it

I agree, this is a badly written letter and looks completely fake.
.

I am not convinced quite yet.

It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.

BozQ said:
It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.
Click to expand...
Click to collapse
But then it would have been a world wide anouncment by now.

Totally fake.
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notefreak said:
But then it would have been a world wide anouncment by now.
Click to expand...
Click to collapse
I don't disagree.
However, I'd wait for tomorrow. It's the weekends here, so I'll look out for Monday for any kind of announcement.

I would really hope that this company wouldn't fake an internal letter like this. I wouldn't be surprised if Samsung took a faked letter like this extremely seriously considering the circumstances. So I'm on the fence in this one but really hope someone wouldn't take that chance. It has a customer number on it. Someone could easily call Samsung and get this verified.
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Fake. There is no chance they would publicly announce a world wide recall, then a day later say 'Oops, we mean world wide recall. Except for this batch of phones. Our bad.' If they where wrong about that batch of phones they would get crucified. Nope, that seller just doesn't want to deal with the headache of returning all the units they sold, and returning all that money.

So if you bought from this seller you stuck with the phone you have or file a case with eBay and get your money back since you're within 30day eBay return policy and buy another device when they are fixed. That's your only two choices.
Sent from my SM-N930F using Tapatalk

My UK Note7 pre-order was canceled on the 1st Sept, so I'm waiting to see if Samsung can narrow down affected batches and release the unaffected devices...
If you want to check the date your Note 7 or any Samsung device was manufactured type this into the phone dialer *#12580*369# the "RF Cal" field is the date of device manufacture, if that information even helps in anyway Im not sure yet.

A worldwide recall is just that. Every phone that was sold. This letter is total BS.

This is one of many reasons why eBay just even an option to buy stuff for me. If it isnt Amazonable then it's not worth it, I get you want a deal and access to unlocked devices and whatnot but eBay has and will always be that "scummy dark alley" place for sellers, and by the looks of this letter (which looks so sketchy) this is another prime example of that. I wouldn't trust this at all, looks like he's just wants to keep his money and not deal with returns.

chazglenn3 said:
A worldwide recall is just that. Every phone that was sold. This letter is total BS.
Click to expand...
Click to collapse
Yes. If it were real, Samsung should fire their PR. You don't go anouncing a worldwide recall and then say whoops, we didn't mean it. And wait a whole weekend to correct it. This is a huge blow for them and it is exceptionally hard on us customers worrying we might have ticking time bombs in our possesion. If they back out of their statement after a weekend of not caring, they will ruin their reputation further. They will appear non credible. Excuse me but exploding phones warrant Samsung managment and PR works all weekend!

I agree. This letter is fake. It's a (mostly) well done fake, but a fake. IMO, it's Tropical trying to keep from having to take back all the phones they've sold.

In the US and the EU they would have little choice, in Singapore I'm not sure if they can weasel out of it or not.
I've already received my email from Amazon saying that they will send a full refund for the phone and any accessories I have purchased there. It was not this seller (Tropical) but of course as an FD model it is grey market and was sold without warranty. The email also said that if I sold the phone I should notify the person I sold it to so that they can return it for a refund. Lastly it stated that the return hadn't been hashed out yet and not to send it until they were ready.
I'm going to extrapolate a little here with a few guesses. The fact that Amazon also specifically mentioned a further buyer and my phone is already grey market implies that Samsung is going after all the phones regardless of where/how they were purchased. That they don't want me to send it yet gives me the impression they don't know exactly what they are going to do with it or how the process will go which would mean Samsung hasn't yet hashed it out internally how they will handle the grey market phones and given that information to those that sold them.
Those are guesses Gents, I have no special knowledge, I'm just reading the tea leaves.

I bought my phone from LuLu Mall here from Riyadh ( SA ).
Model is : SM N930FD
Made in Vietnam.
How we can confirm that my phone will also come under the recall process ? I have been using the device for like past 3 days and i don't feel any Lag, battery drain or Over heating while charging or using the phone.

for anyone that has disassembled their S7

In reference to this video
Samsung had recently dropped "Samsung SDI", manufacturer of the batteries for the note 7, does the s7edge and galaxy s7 have batteries manufactured by the same company?
There are reports of s7 edges getting really hot to the touch after charging and even during normal use.
Just hoping one day we won't get the surprise news that all S7s get recalled for the same matter if applicable.

You would have been heard if there were exploding batteries.
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Dri94 said:
You would have been heard if there were exploding batteries.
Click to expand...
Click to collapse
However If the plant responsible for those batteries is the same manufacturer that did the batteries for the S7, I wouldn't want to find out the hard way one day.
The flaw comes from poorly assembled batteries, lack of quality control.
Everyone focuses on the Note 7 but there are many complaining about excessive heat coming from the battery area of the s7edge...
You don't need to wait for the news to tell you these things

I would say it's a very very low probability we have exploding phones seeing as the phone has been out awhile and there are no explosions.
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Posted facts manually, deleted original on this reply

8125Omnimax said:
http://www.androidauthority.com/dont-buy-samsung-galaxy-s7-edge-right-now-714859/
See for yourself guys, S7Edge has the same battery...
Click to expand...
Click to collapse
This article says nothing like that.

CafeKampuchia said:
This article says nothing like that.
Click to expand...
Click to collapse
My apologies , article hotlinked isn't the correct one

Ok, So I did the dirty work for everyone. Last link i sent wasnt even remotely close but a little bit of research here and there, and then you find a pandoras box...
So let me take it upon myself to demonstrate that the same battery exists on both the Galaxy Note 7 and Possibly the Galaxy S7 Edge
Please look at the following pictures
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This is the Galaxy S7 Battery from the teardown that occured on SlashGear
Link : http://www.slashgear.com/samsung-galaxy-s7-tiny-facts-camera-bump-rubbery-gasket-battery-22428436/
The Manufacturer is Samsung SDI, The same company responsible for the exploding batteries due to poor manufacturing process
Here is another pic from the Samsung Newsroom!
Link : https://news.samsung.com/global/in-depth-look-whats-inside-the-galaxy-s7-and-s7-edge
SDI Battery in plain sight on a page touting the battery for both the S7 and S7 Edge!
Link to Article backing this up :
http://www.androidauthority.com/galaxy-note-7-drops-samsung-sdi-batteries-714788/
This is on a Galaxy S7!!!!
Not all S7's have this battery as shown below of this tear down on Ifixit
Link : https://www.ifixit.com/Teardown/Samsung+Galaxy+S7+Teardown/56686
View attachment 3867246
You Can clearly see "Amparex Technology Limited"
Could not find anything that the Amparex manufactured batteries were in any shape form the culprit
Here is a Note 7 Battery with "Donguan ITM Electronics" clearly shown
View attachment 3867247
Link: https://www.ifixit.com/Teardown/Samsung+Galaxy+Note7+Teardown/66389
Youtube video recently surfaced showing how this Dongan ITM Battery can become unstable if a foreign element finds its way into the battery
So we know its not just Samsung SDI
https://www.youtube.com/watch?v=_Cd2WIxKRDk
Truth is we might not even know what battery is in our phones but if Samsung is placing blame on the manufacturing process of Samsung SDI, there are other regular S7's out there that do have the battery manufactured by this company. And the Donguan Battery which isnt mentioned in the news looks to explode very violently when provoked according to the Youtube Video
Cross our fingers we dont hear an S7 or S7 edge horror!

http://www.sammobile.com/2016/09/11/samsung-sued-over-exploding-galaxy-s7-edge/
I guess nobody thought this was possible right....

You're making a mountain out of a molehill. Every device made with LiPo batteries shows up in the headlines at some point. You want some iPhone 6/6s fires, here they are:
https://9to5mac.com/2016/03/21/iphone-6-fire-flight-hawaii/
http://www.khou.com/news/local/man-describes-how-iphone-6s-catches-fire-while-charging/99231628
http://www.phonearena.com/news/iPhone-6-Plus-catches-fire-in-mans-bed_id77021
http://www.bbc.com/news/technology-36955531
The Note 7 has a large amount of devices catching fire (20-30 70 in just the US alone) in a very short period of time, and they found a clear defect in batteries coming from one supplier. No matter how much you try to trump it up, the Galaxy S7 & S7E simply don't have a problem of this magnitude.
There is nothing to see here.

http://www.usatoday.com/story/tech/...problems-deepen-damage-reports-rise/90263028/ getting worse for the note 7
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ickedmel said:
http://www.usatoday.com/story/tech/...problems-deepen-damage-reports-rise/90263028/ getting worse for the note 7
Sent from my SM-G930V using XDA-Developers mobile app
Click to expand...
Click to collapse
Bet their stock prices are dropping hard.

http://www.androidauthority.com/sam...-7-problem-ota-update-limit-charge-60-716163/
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CafeKampuchia said:
You're making a mountain out of a molehill. Every device made with LiPo batteries shows up in the headlines at some point. You want some iPhone 6/6s fires, here they are:
https://9to5mac.com/2016/03/21/iphone-6-fire-flight-hawaii/
http://www.khou.com/news/local/man-describes-how-iphone-6s-catches-fire-while-charging/99231628
http://www.phonearena.com/news/iPhone-6-Plus-catches-fire-in-mans-bed_id77021
http://www.bbc.com/news/technology-36955531
The Note 7 has a large amount of devices catching fire (20-30 70 in just the US alone) in a very short period of time, and they found a clear defect in batteries coming from one supplier. No matter how much you try to trump it up, the Galaxy S7 & S7E simply don't have a problem of this magnitude.
There is nothing to see here.
Click to expand...
Click to collapse
There is nothing to trump in this matter, if were carrying around phones that have batteries with questionable manufacturing issues, its worth looking into regardless. You clearly see what happens when the battery is ruptured.
Besides that, new replacement phones are being released this week from what im told in limited quantity with all issues fixed. You cannot simply disavow facts for personal belief. But then again we live in a "I told you so" society. There is plenty to see when you might have a battery that is made from a company with poor quality standards.

Aggressive design caused Samsung Galaxy Note 7 battery explosions

Awesome read for those seeking answers as to why Samsung took the action they did on the Note 7.
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I also read that Samsung actually knew the risk but decided to "push it". They paid for it dearly if that is true.
In any case, I returned my device long ago because there is no chance I would pay that much money for a possibly compromised device with many disadvantages. For the future, I hope Samsung wises up, starts making safe phones again and explains the situation, otherwise I can't buy from them anymore.

This isn't new "news", but having a major article highlight what we have pretty much known was the issue is nice. Hopefully Samsung sheds some official light on the subject, but they are probably hoping it just fades away so they won't bring attention to it. I really hope they don't lower the Display to body ratio on they next phones - one of the nicest things about the N7 is the high display to body size ratio. They were able to get a very high display to body ratio in the S7, with a bigger battery than the N7 even, without problems, so they can do it. Yes the N7 has the S Pen which takes up space, but there has to be a way to get a 3600 size battery (or bigger) into the next Note phone without having this issue. Maybe if they go with a slightly bigger display (5.8 to 5.9) that will allow more room to work with. Same high display to body ratio but slightly bigger display and internal room to work with. Very interested to see what the S8 has in store, as that will likely give us an idea on what the N8 will be looking like.

I just can't quite understand why making the size of the phone so thin is of such overriding importance, especially considering that most people want a phone with a decent sized battery that will last for a decent amount of time. Seriously, what is the difference if they put a 4 or 5k sized battery and the phone is .5mm thicker.

This is a bull**** article written by hacks who have zero journalistic or scientific credentials, or even skills. None of it is true.
The original batteries did indeed caught on fire ( not exploded) because of a manufacturing defect by Samsung SDI, which was fixed after the first recall by switching to a different manufacturer.
To get at the truth one only needs to look at the, GASP - FACTS.
There were five "explosions" after the first recall, and ZERO after the second.

complete bs and samsung knows it.

Agreed. The people saying it was an aggressive design are idiots. Other phones use the same aggressive design and even higher mAH batteries. We wont know the truth until samsung releases their findings.

PhoenixJedi said:
Agreed. The people saying it was an aggressive design are idiots. Other phones use the same aggressive design and even higher mAH batteries. We wont know the truth until samsung releases their findings.
Click to expand...
Click to collapse
We were promised official results before the end of the year. Let's hope that holds true.

Why do people feel so threatened by the possibility that this is actually true? It is obvious it wasn't batteries alone, since they x-rayed every single battery yet the still went pop. It is still obiously a rare problem and whoever wants may still keep their phone regardless??

We want the results from SAMSUNG themselves. Honestly, considering the very small amount of failures out of the number of devices sold....

Samsung will reveal the cause of the Galaxy Note 7’s exploding battery this Sunday

The Verge is reporting that; "Samsung will reveal the cause of the Galaxy Note 7’s exploding battery this Sunday"
Moment of Truth?

Can't wait. So we can finally move on and they can finally make a good phone for us again.

Looks to have been leaked early:
http://amp.androidcentral.com/galaxy-note-7-had-two-separate-battery-defects

Phlip00ws6 said:
Looks to have been leaked early:
http://amp.androidcentral.com/galaxy-note-7-had-two-separate-battery-defects
Click to expand...
Click to collapse
Hoping this is a simplistic assumption. There has to be a bigger/broader explanation. Apple, LG, Sony, etc. (put in the same position) wouldn't sacrifice billions and loose a whole product line over "just battery issues". They would recall the device, blame the battery manufacturer and replace the battery with a more reliable one. I could even see a scenario in which the replacement battery has a slight spec bump for "goodwill and PR purposes".
No, there has to be more at play here like an inherent design flaw. Perhaps one that only allow for limited high capacity battery options given the allotment of space in the device as has been reported elsewhere.
Lets just hope they are truthful, yes?

it's seeming likely what some have guessed of there not being enough expansion room for the battery being the second battery issue, as if that was the problem they would need to totally redesign either the battery to be smaller or reengineer the frame and everything else in the phone to free up space for the battery expansion, this is the only way I could it see it being an issue that is unfixable in a reasonable time frame.
but really until we see what they release everything is just guess work, just have to hope the release a bit more detail other than just "battery issues"

I doubt we will get the whole, complete truth. Just enough to regain confidence of consumers and investors.
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BozQ said:
I doubt we will get the whole, complete truth.
Click to expand...
Click to collapse
What difference does it make? The reason the Note7 was killed wasn't just because of a mysterious overheating issue. There's no question that with time Samsung could have figured it out and corrected it. Once the Note7 became a global laughing stock and lightning rod for negative hits on Samsung's reputation the choice was allow the Note7 to flounder in the public eye while they tried to fix it or kill it.
Here's the S7 Edge and Note7 overlaid. They are virtually the same size. Note the similar width.
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Look at the internals.
The silo for the S Pen takes up almost half an inch vertically running parallel to the battery. To keep the Note7's battery capacity and physical size comparable to the S7 Edge Samsung crammed ten pounds of sh!t in to a five pound bag. To "fix" the Note7 would have required a new smaller capacity battery and/or a complete retooling of its internals. The latter would have taken months which Samsung didn't have. The cost of a fix probably wouldn't have been much cheaper than pulling the plug. So they did. Simple as that. It was a business decision that killed the Note7. The issue leading up to its death was both a technical and ego drive one in that Samsung tried to deliver too much in the packaging they chose and pushed the technology available beyond its limits. A future case study for business majors.

Phlip00ws6 said:
Looks to have been leaked early:
http://amp.androidcentral.com/galaxy-note-7-had-two-separate-battery-defects
Click to expand...
Click to collapse
WTF?
This is what they gonna share? This is even less BS than the first guess anyone made when the first battery exploded!!!
This is as retarded as saying "the Battery exploded because of fire inside the phone, because we made bad phones".
xD

http://www.gizmodo.com.au/2017/01/live-samsung-talks-about-the-exploding-galaxy-note7/

Interesting, but not surprising. Most interesting is two different issues in both sets of battery production. Basically the way the battery was manufactured to meet the specs of the phone size (and the SPen added less room to fit the battery so now we know why the N7 had a slightly smaller battery than the S7) meant building a battery that was just too tight for Lithium battery chemicals. But still two different issues in both different productions of the batteries (original run, and 2nd run after the first recall).

I can't help but notice they said failures happened early in the life of devices. So maybe holdbacks were right all along and why are they now pushing to get the last few percent back? I am NOT saying people should keep them, I don't know what this means. If someone can clarify if they know more about these things...

I thought one of the presenters said battery B's is problem is more likely to occur later in life.

"...Samsung may start reselling the recalled Note 7 handsets, 3m of which had been sold, as refurbished phones fitted with new, safe batteries..." The Telegraph uk
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jopa7 said:
"...Samsung may start reselling the recalled Note 7 handsets, 3m of which had been sold, as refurbished phones fitted with new, safe batteries..." The Telegraph uk
Sent from my SM-G935F using XDA-Developers Legacy app
Click to expand...
Click to collapse
Hmm interesting. Wonder if thats going to happen. Im so fed up with my G3 LG by now and its only been a month or so with it. Miss my N7, still waiting to get some good news on reactivating the thing.
On another note, where all the smart asses who kept telling me it was the battery fit that caused the fires??

This is how Samsung plans to prevent future phones from catching fire

htcplussony said:
I thought one of the presenters said battery B's is problem is more likely to occur later in life.
Click to expand...
Click to collapse
They did but they didn't say at what point in the tests the ones with manufacturing defects failed nor did they say how many of the 200k phones and 30k batteries failed.
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S20 FE exynos 990 Overheat

Hello friends. I bought S20 fe exynos 990 and gets very hotting during phone calls. I feel it in my ear. Before that,I was using s9+, it did not have such a problem. Is there anything that can be done to fix this problem?

Dear @Okan94:
Unfortunately, this processor got huge problems with overheating. I've also bought S20 (first realease) a year ago, and after a week i've returned back that, cause its almost "went into flames" in a mostly simple operations. I heard about some Class Action LawSuit WorldWide against this processor, but don't know how this ended.
As an extreme example (?):
It happened during a car driving ( i always use three apps simultanesouly - Google Maps + Music + Yanosik [polish antiradar app] with Vidoe Recording)...that ended really badly = the brilliant(!) "Safe&Secure" built-in chip simply disabled/closed running apps, to reduce the overheats from 70-80C down to around 60C! it happened to me 3 time during couple of car trips, but never before on other Galaxys.
I think this is still a problem with Exynos 990 and apparently Samsung will still be pushing this crap into other devices.
I ended up finally with S20 FE 5G 8/256GB...i'm more than happy now
Good luck Man!

And this is the answer you will get like 100% of the time.
The thing is, when I bought it, it tended to heat and stay that way, since it was constatly running heavy background tasks, especially when you clone old device to new (I consider overheating if it goes above 45* which only does when I play demanding games for hours) or charging on 25w fast charging. The only other time it gets close to 45 is when I expose it directly to sun and outside is easily 28+ degrees (celsius) show me the phone who remains cold on direct sunlight when it's scorching.
The unit will start to heat and etc much less - including prologue battery sustainability as days go by, but what I dont get is how are you people getting 60c ?
For me it never went beyond 45 to begin with, and it stays at stable 27-37 when I use it moderately to extensively - the same thing you get with SD, don't sell empty stories, plus not all of us are willing or can switch back and forth.
Here is a proof:
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The period when it's at the lowest is when I was using phone just for some social media activity and etc or in idle mode. I actually even went ahead and allowed the threshold to increase for 2 C more before throttling.
The icons here can be confusing but basically Third level (orange unhappy smiley means that it's above 35 and closing to 42-45. And that's by no means hot potato temperature.
Not ideal but also fairly normal. My suggestion is to install thermal apps to identify what exactly is overusing your phone CPU in the background all the time because that's what causing overheating and doze it when you don't need it.

Samsung have stopped production of the S20FE in the Exynos 990 variant.
apparently it will be replaced by a snapdragon 4G version and the existing stock will be sold off cheap.
I'd google that lawsuit and see about trying to get Sammy to swap your phones for something else (if that's at all achievable).
LOTS of unhappy ''Exytoast'' users on reddit r/Samsung Galaxy S20FE

Try a network reset.
Clear system cache.

Okan94 said:
Hello friends. I bought S20 fe exynos 990 and gets very hotting during phone calls. I feel it in my ear. Before that,I was using s9+, it did not have such a problem. Is there anything that can be done to fix this problem?
Click to expand...
Click to collapse
It will always have a heating issue, such a bad processor, that's why I spend the extra 100 pounds and got the snapdragon, hasn't overheated once even when playing cod mobile on high settings

I've got the exy version, and two weeks later it was completely replaced by the Snapdragon version in Brazil markets. I've got pissed and called Samsung to switch my Exynos by a snapdragon version. They told me I can send the phone for assistance and evaluation, but before I should try a new FW version they launched - but not in Brazil yet.
SW version endings with BTL1 (mine is CUCC from April). I'll wait for more or less one month. If nothing happens I can send it to Samsung (to a replacement, I hope so)

Samsung is notorious for substituting parts during a production run including smaller chipsets and... heat pipes.
This can and does cause consumer issues. The most common one is firmware updates producing erratic results with the substituted chipsets that didn't recieve that correct instructions
That can be one reason why Samsung asks for the unit; to physically inspect it to see what they used in it as they can't tell otherwise
For a box full of rabid gerbils they do pretty good...

How frustrating....I'll wait some time, and return the unit to them - obviously asking for an snapdragon version
They removed Exynos from market and are selling the SD version CHEAPER ¬¬