Develop Bugs

[Q] Anyone received a new SD card yet from HTC??

Has anyone actually received a replacement SD card yet from HTC after the OTA update rendered the one in the phone totally useless?
They said to me that they were sending one out "that day" and I should receive it withinn 2-3 days - that was on 6th. I'm now wondering if they actually sent me one and whether anyone else has received their SD cards that were promised??

I'm still waiting on mine (week so far). There have been reports of end users receiving replacement Samsung SD cards amongst some of the other threads.
Personally I'll not put much trust in the replacement cards given they so far sound quite similar to the failed SD cards.
Sent from my Desire HD using XDA App

Exasperated said:
Has anyone actually received a replacement SD card yet from HTC after the OTA update rendered the one in the phone totally useless?
They said to me that they were sending one out "that day" and I should receive it withinn 2-3 days - that was on 6th. I'm now wondering if they actually sent me one and whether anyone else has received their SD cards that were promised??
Click to expand...
Click to collapse
I've received mine, but it took over a week. They told me it would take around 2 weeks when I spoke to them originally.

I was told that once the request had been approved, it will take up to 14 days (2 weeks). Waiting for it now!

Sandisk admits to faults with Mobile ultra SD cards

Just a quick heads up on the following story, I have been suffering the regularly remounting sd card and have contacted Sandisk for an RMA, the catch being you've got to return the card to the Czech republic at your own expense!
BTW to get an RMA you need the serial number off the card, if like me you can't read it without the help of a microscope just take a picture and zoom in, I know only common sense but took me a while to hit upon it.

I have one of these SanDisk Ultra 32GB Class 10, and yesterday I noticed it doing few rescan media for errors, but today it stopped, is it dying ??? Any page to check if my card is among those suffering from the issue? like serial check?
in the mean time, I am making a backup, just to be on the same side.

mcbyte_it said:
I have one of these SanDisk Ultra 32GB Class 10, and yesterday I noticed it doing few rescan media for errors, but today it stopped, is it dying ??? Any page to check if my card is among those suffering from the issue? like serial check?
in the mean time, I am making a backup, just to be on the same side.
Click to expand...
Click to collapse
No idea how to check or how widespread the issue is, I suspect Sandisk are down playing the number of cards affected.

mcbyte_it said:
I have one of these SanDisk Ultra 32GB Class 10, and yesterday I noticed it doing few rescan media for errors, but today it stopped, is it dying ??? Any page to check if my card is among those suffering from the issue? like serial check?
in the mean time, I am making a backup, just to be on the same side.
Click to expand...
Click to collapse
I went to their sites support chat yesterday. Mine has been throwing an error off and on since I got it. Took a little bit but they were helpful and did an immediate RMA.
The person I spoke to asked for a list of info, serial on back of card was one. Weren't too concerned as I told her I could barely see them.
Emailed me a UPS label while I was in the chat. I'll say it was worth the 20 minutes.

jfcooley said:
I went to their sites support chat yesterday. Mine has been throwing an error off and on since I got it. Took a little bit but they were helpful and did an immediate RMA.
The person I spoke to asked for a list of info, serial on back of card was one. Weren't too concerned as I told her I could barely see them.
Emailed me a UPS label while I was in the chat. I'll say it was worth the 20 minutes.
Click to expand...
Click to collapse
I'd say. Just returned mine to seller on play who says he'll replace it. Just wondering when the fix was implemented, am I going to get another dodgy card?
Sent from my GT-I9300 using Tapatalk 2

Same issue with mine. Just awaiting an rma number. I will be buying a Samsung replacement.

According to an article it was "a limited run". Not sure what that means.
Since they were easy to deal with and offered to replace it I'm going to give it another shot.
If this one fails I'll look at other cards.

They are really suck on customer service. I had this same issue at the end of last year, asked for RMA on January 2013, and they got it in the first week, and then it took them about a month to replace it. And the customer support are overseas, India, and everyone will give you his/her word about solving the problem, ecpeically the supervisors, big fat liars. Oh boy, it was a really pain till I got it replaced.

iSpanish said:
They are really suck on customer service. I had this same issue at the end of last year, asked for RMA on January 2013, and they got it in the first week, and then it took them about a month to replace it. And the customer support are overseas, India, and everyone will give you his/her word about solving the problem, ecpeically the supervisors, big fat liars. Oh boy, it was a really pain till I got it replaced.
Click to expand...
Click to collapse
No problem here last time I RMA'd a card, the real headache was having to pay the postage but jfcooley got prepaid postage so no biggie there.
My personal thoughts on what maybe up with the cards is that maybe they deviate from SDHC specification, and that samsung devices are relying on spec being followed hence are more sensitive? It'd certainly explain why they where so happy to fix and replace them, Just my thoughts.

I plan on sending off tomorrow. The email I got said 7-10 days after they received it. I'll try and post actual and results with new card.
Meanwhile my no name class 4 32gb is holding up well. Slower...but this is why I kept it around.

Can you please write the model number of the one you are RMAing? so that we might have a list of models that might suffer from the issue (the code above the barcode)
mine is: SDSDQU-032G-U46A, bought from Amazon Italy
still ok, only for 1 day it gave random Checking for errors, never again.

These are the numbers I gave off back of card.
32gb Ultra HC1 from Newegg.
2476DG7AM05A

have the same problem , in my country Sandisk doesnt know nothing about this problem
what can i do ?

http://kb.sandisk.com/
Here is where I started. Don't know if region specific.
On left choose "Live Chat".
Hope it helps.

mcbyte_it said:
I have one of these SanDisk Ultra 32GB Class 10, and yesterday I noticed it doing few rescan media for errors, but today it stopped, is it dying ??? Any page to check if my card is among those suffering from the issue? like serial check?
in the mean time, I am making a backup, just to be on the same side.
Click to expand...
Click to collapse
Same card and had the same thing start to happen. More frequent errors over a few days then phone said card was removed unexpectedly. Dead. Nothing left, in a pc or anything.
SanDisk replaced it no problems. Very quick turn around

I have the 64gb microSDXC from Team and never had any issues.
Sent from my SGH-T999 using xda app-developers app

Beefvvl said:
I have the 64gb microSDXC from Team and never had any issues.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
This is for SanDisk, not for Team

Sandisk sent me an rma number with no return address. Now I have another email saying my replacement will be posted today??? So perhaps I haven't got to send mine back.

I have had this card for over a year with not a single issue.
http://www.amazon.com/Samsung-MB-MP...3856825&sr=1-8&keywords=samsung+micro+sd+card
Sent from my Nexus 7 using Tapatalk 2

GiantJay said:
I have had this card for over a year with not a single issue.
http://www.amazon.com/Samsung-MB-MP...3856825&sr=1-8&keywords=samsung+micro+sd+card
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Did you read the title of the thread? This is about SANDISK cards having issues. I myself had to send my 32GB Sandisk class 10 card after 3 months of use, dying suddenly, to Sandisk and they replaced it FOC.
DOnt mess up the thread by saying your XYZ card is fine, it's SANDISK issue.

Order Placed, shipping in progress. When are you getting yours?

Hi all.
The time has come to share the shipping status of your G4.
I ordered the G4 from Tmobile on the 27th, got the shipping number on the 28th. It should be at my house next week 2nd.
Cant wait for the sweet sweet sound of the UPS guys ringing my doorbell.

Ordered yesterday 27th. Got the phone this morning the 28th.
Sent from my LG-H811 using XDA mobile app

Ordered yesterday and it came today ?
Sent from my LG-H811 using XDA Free mobile app

PO'd mine last night for Verizon, get it Monday! I got the grey version. Don't need any stupid leather since I use cases cause I'm clumsy and constantly drop my phone.

Po'd mine today from best buy, mainly for the extra gift card and I didn't want the black leather yet, should be getting it next Friday...
Sent from my DNA

I just got boned by Verizon. I PO my order on the 27th and they are shipping PO today. BUT, for some reason they errored on my order and contacted me to say it did not go out today with everyone else who PO and will get on Monday. I will not get until Tuesday.... maybe :/

I PO'd on Tuesday from Sprint. I just got the email that it shipped today.
Edit: got my tracking number. Should be here Tuesday! Earlier than the 5th so I'm slightly happy.
Sent from my SPH-L720 using Tapatalk

Ordered the 20th and got it 2 days later. Couldn't believe it.
Edit. Sprint.

Ordered wed got it fri. Don't forget .... They're having two diff promos for g4. Free 128 gb sd, and free battery with 32gb sd. Im getting both. Feel like it's Xmas.

dontbeweakvato said:
Ordered wed got it fri. Don't forget .... They're having two diff promos for g4. Free 128 gb sd, and free battery with 32gb sd. Im getting both. Feel like it's Xmas.
Click to expand...
Click to collapse
How are you getting both?
Sent from my LG-H811 using Tapatalk

So, question. I asked this at Best Buy and both the cell representative and manager told me I can just go online and find it, which it's not listed and they were of little help.
I want the International model as it doesn't come with carrier bloat. Does anybody familiar with Best Buys workings know if they can order it for me? Or are they limited to carrier versions?
Yeah,a bit out of place and random. Thanks for any help.

Sammae7 said:
So, question. I asked this at Best Buy and both the cell representative and manager told me I can just go online and find it, which it's not listed and they were of little help.
I want the International model as it doesn't come with carrier bloat. Does anybody familiar with Best Buys workings know if they can order it for me? Or are they limited to carrier versions?
Yeah,a bit out of place and random. Thanks for any help.
Click to expand...
Click to collapse
As far as i know they don't. But if you manage to find this let me know. I would love to pre order this version instead of the att version from bestbuy.

Getting mine from T-Mobile Monday. Left behind my m 9 which I need to sell now

Getting my Verizon black leather G4 by 10:30AM today!

Getting mine today time to start breaking it

barcodelinux said:
How are you getting both?
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I submitted my information for both as well. One is a T-Mobile exclusive offer and the other is for everyone. I got emails from both saying that they received my information and that I should get a confirmation email within 5 days.

My Verizon model should be here by 8 PM today. Woohoo!

DoctorB0NG said:
My Verizon model should be here by 8 PM today. Woohoo!
Click to expand...
Click to collapse
Mine too, hopefully in next hour. I need to get to bed. I put note on front door
Sent from my S5 using your mom

Mine shipped from VZW today, should have it Wednesday the 3rd. Got the Black Leather.

phillymade said:
Mine shipped from VZW today, should have it Wednesday the 3rd. Got the Black Leather.
Click to expand...
Click to collapse
same here says wednesday is the day

$50 credit for preordering?

I've looked in my Google Wallet, etc. I never received the $50 credit from Google. I ordered it within a minute after the Nexus 5x went live. Thanks in advance for the help.

flexnix said:
I've looked in my Google Wallet, etc. I never received the $50 credit from Google. I ordered it within a minute after the Nexus 5x went live. Thanks in advance for the help.
Click to expand...
Click to collapse
I was under the impression that the phone comes with a physical card with a code redeemable for the $50 credit. I don't know if that's true or not, but I won't get concerned until after I get the phone tomorrow.
Sent from my Nexus 5 using XDA Free mobile app

I was thinking the same thing, but I do remember reading that it was going to be emailed once the phone shipped. We'll see.

"Purchase a Nexus 5X by 10/25/2015 and get an email with a Google Play promotional credit once it ships. Redeem offer before 12/31/15. Terms apply.*"
So once your order ships, you should then receive an email with the promo credit attached.

i also am waiting for the email with $50 credit and code for half off nexus case.

My order has shipped and I did not receive a code.

donutman said:
i also am waiting for the email with $50 credit and code for half off nexus case.
Click to expand...
Click to collapse
I was hoping the same thing, that I could use the credit to purchase a case for the 5x. But the fine print on the Google store says:
"... Google Play credit cannot be used on the Google Store. Some subscriptions excluded. ..."
Looks like the credit can only be used for App purchases.

My bet it won't come until after the return period ends. If not a lot of people could buy a lot and then return them once they get the credit applied.
Sent from my SM-N920T using Tapatalk

I contacted their support, was advised to wait up to 48 hours for the email. I've already received my 5x so only time will tell.
Tidbits said:
My bet it won't come until after the return period ends. If not a lot of people could buy a lot and then return them once they get the credit applied.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Usually they just reduce the refund by the card value if it was already redeemed.

I contacted Play Store costumer service and they said it should have come 24 hours after shipping. Mine shipped over 24 hours ago so I emailed my rep back to get things looked at more. I hope it comes soon! I got some things to download! x3

corgi1 said:
I was hoping the same thing, that I could use the credit to purchase a case for the 5x. But the fine print on the Google store says:
"... Google Play credit cannot be used on the Google Store. Some subscriptions excluded. ..."
Looks like the credit can only be used for App purchases.
Click to expand...
Click to collapse
we get $50 play credit AND a code for half off nexus case. Thats why the email said after i placed an pre order

My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk

Twolazyg said:
My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Exact same here
Sent from my Nexus 5X using Tapatalk

Twolazyg said:
My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
dmudd said:
Exact same here
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Same here. Has ANYONE received their $50 credit?

I just talked to Google rep. He said you should get email of it within 96 hours of after your phone has shipped.

I got mine a couple hours ago, phone arrived yesterday morning, so about 36 hours after receiving phone I got the code in my email.

My 5x was delivered yesterday. I set it up last night and overnight I received the $50 Credit.
It is just a code via email.

I received my 5X yesterday and I received the $50 credit email as I was setting up the phone and updating it last night.

My phone shipped on Wednesday. I didn't receive my phone yet, but I received the code via email for two phones.

My phone shipped Wed., got the code today. Kinda felt deceived by the case promotion since it was only for the Adopted case. I thought it would be for any case in the Google Store. Pretty disappointed by that.

Motorola order status

I ordered from Motorola.com unlocked Moto z2 play the 29th with estimated delivery the 18th. Checking the order status is still says order placed and they already charged my account but the phone hasn't been built or shipped as of today. Suggestions? Ideas? Harsh words?

I'm supposed to get mine the 21st. I'm not counting on it though. The sacks had 2 weeks to build it, package it, and ship it but they faped around and didn't do it. It's a sh!tshow.
Sent from my XT1650 using Tapatalk

AwkwardLaugh said:
I ordered from Motorola.com unlocked Moto z2 play the 29th with estimated delivery the 18th. Checking the order status is still says order placed and they already charged my account but the phone hasn't been built or shipped as of today. Suggestions? Ideas? Harsh words?
Click to expand...
Click to collapse
I ordered on the 26th and it said the 18th for estimated delivery. Just now moved to the build status.

RedWingsFanEd said:
I ordered on the 26th and it said the 18th for estimated delivery. Just now moved to the build status.
Click to expand...
Click to collapse
Mine also moved to the 'Device Being Built' status yesterday sometime after my previous post. Ordered the 4th, estimated delivery is there 21st. Doesn't look like they actually prioritize earlier orders.
One thing that kind of concerns me is I can no longer check my order status with my zip code. Only entertaining my last name works.
Sent from my XT1650 using Tapatalk

Update
Ordered 29th. Shipped the 21st. Now has a clearance delay through FedEx. I'm wondering if I'll ever get this phone. Its almost been a full month. This is insane

AwkwardLaugh said:
Ordered 29th. Shipped the 21st. Now has a clearance delay through FedEx. I'm wondering if I'll ever get this phone. Its almost been a full month. This is insane
Click to expand...
Click to collapse
The Clarence delay on mine went away last Thursday. Despite this the shipment hasn't moved from Memphis since and there is still no scheduled delivery date.
Original estimated arrival date: 21st.
Original scheduled delivery date: 28th.
Current scheduled delivery date: someday.
Sent from my XT1650 using Tapatalk

Same issues as well... Waiting a month and no one can tell me what is going on... Unhappy customer [emoji54]
Sent from my 2PS64 using Tapatalk

Now on FedEx it says "Per shipper instructions, package will not be delivered until the scheduled delivery date." Then at the bottom under Shipment Facts it says "Standard transit 9/05/2017 by 12:00 pm".
There is no doubt that Motorola knew or simply wanted the packages to be delayed. Look under the second day when the package was picked up. It says "Future delivery requested".
My guess is it will be another week before any of us see our phones.
Sent from my XT1650 using Tapatalk

Well that was crazy it went from Memphis to my local FedEx in less than 24 hours so I called them and they said that there was still a hold on it until Tuesday I went and picked it up in my sweaty hands now
Sent from my 2PS64 using Tapatalk

yeah I was in the same situation, got mine today as well. called them and gave them hell though, ended up getting $100 off the phone (with the free jbl soundboost) and a free moto t-shirt... not bad

cantsingh said:
yeah I was in the same situation, got mine today as well. called them and gave them hell though, ended up getting $100 off the phone (with the free jbl soundboost) and a free moto t-shirt... not bad
Click to expand...
Click to collapse
What department did you speak to and what did you say? I also had an awful experience with my order, and I would love to receive the same treatment.

agentms11 said:
What department did you speak to and what did you say? I also had an awful experience with my order, and I would love to receive the same treatment.
Click to expand...
Click to collapse
i called them several times between the original promised date (8/21), the second promised date (8/28), and the date it actually arrived (8/30). first level customer support offered me 10% off a future order. i escalated to Order Administration and they offered 10% off the current order. when it missed the second promised date (8/28), i called back again and escalated to their executive support team (or "UCC" team) who gave me 20% off the current order (~$100) and overnighted a shirt to me, which i wasn't expecting.
the entire delay process was a pain in the ass, but i do appreciate that motorola went above and beyond in trying to make it right for me.

Woo hoo... On my z2play on Sprint.....
Sent from my Moto Z2 Play using Tapatalk